2 Client Relations jobs in Cork
Customer Service Advisor
Cork, Munster
Staffline Recruitment (ROI)
Posted today
Job Viewed
Job Description
? We're Hiring: Customer Service Advisor (Hybrid) - Cork ? Are you passionate about delivering outstanding customer service? Do you have experience in hospitality, insurance, or a contact centre environment? We're looking for a Customer Service Advisor to join our friendly and professional team in Cork! ? Location: Cork (Hybrid - part remote, part office-based) ? Role: Inbound Customer Service Calls ? Experience Required: 2-3 years in a customer service role ? Employment Type: Full-Time What You'll Be Doing: Answering inbound customer calls in a professional and efficient manner Resolving queries, providing information, and ensuring a positive customer experience Updating internal systems accurately after each interaction Working as part of a team to meet performance and service targets Following processes and maintaining high quality standards What We're Looking For: 2-3 years of customer service experience (Hospitality, Insurance, or Contact Centre preferred) Excellent communication and interpersonal skills Ability to handle calls with empathy, patience, and professionalism Strong multitasking and time management skills Comfortable working in a hybrid environment with basic computer literacy What We Offer: Competitive salary and benefits Hybrid working flexibility A supportive and inclusive team culture Full training and continuous development opportunities Interested? We'd love to hear from you! ? Apply now by sending your CV to Skills: Customer Service Inbound calls Insurance
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Customer Service Advisor (Onsite/ Hybrid/ Remote)- Killorglin, Co. Kerry)
Tralee, Munster
Fexco Limited Company
Posted 1 day ago
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Job Description
About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us Working in a fast paced environment, your training will equip you to provide relevant advice to customers via phone, email and webchat Keeping yourself up to date with product, service and customer information through our easily accessible knowledge base Effectively managing a customer database through accurate and efficient data entry Demonstrating a strong customer focus at all times Investigating and resolving customer queries through first contact resolution where possible Adhering strictly to data protection (GDPR) and confidentiality laws The Ideal Candidate If you are customer focused, team oriented, enthusiastic, motivated, enjoy working in a target driven environment and have strong computer skills, then we would love to meet you. We are also recruiting for Irish Speaking Customer Service Advisors! Some of the benefits you will receive along the way . Competitive basic salary Annual VHI Healthcare subsidy Permanent contract Annual performance related bonus Fully paid training programme 20 annual leave days and 2 company days per annum, plus option to purchase an additional 5 days leave per year Incentivised Employee Referral Scheme Wellbeing programme focused on our employees health and wellness Paid Leave increasing with tenure: Sick, maternity, adoptive, paternity and marriage leave Career Paths and Development Programmes to support your progression 24/7, 365 day access to our Employee Assistance Programme Life Assurance Cover Defined contribution pension scheme Subsidised Sports & Social Club Subsidised Canteen Cycle to work scheme Fexco group Employee Discount Scheme By the way About us Fexco is recognised as one of the worlds most established Fintech and outsourcing organizations Fexco is one of Irelands leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Irelands leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview details of which will be sent to you should we progress with your application. Skills: Customer Service Contact centre Call Center Services Assisting Customer
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