2 Client Relations jobs in Cork
Sales Executive
Cork, Munster
Flogas Ireland
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Job Description
About the role: Due to continued growth an exciting opportunity has arisen for a new Sales Executive to join the Flogas Cylinder Sales team. The successful candidate will be responsible for seeking out and winning new business whilst maintaining and developing the existing customer base with a strong focus on margin management within the area. This role will beCork/ Waterford/Carlow/ Kilkenny based. Key responsibilities: Take ownership for and maximise the sales of Flogas products within the geographical area To manage and maintain the existing customer base, with a strong focus on high levels of customer satisfaction and retention rates within the area Identify and target potential customers whilst maintaining a healthy new business pipeline To input and maintain up to date area reporting through the CRM system To liaise closely with all delivery agents and distributors within the area To manage and develop existing dealer sales through promotional basis To monitor and report competitor activity to Cylinder Field Sales Manager and Marketing Department To take ownership and responsibility for all company POS, signage and cages employed and or required in the area, the replacement or upgrade of where needed and the delivery or uplift of same Ideal Candidate Profile The ideal candidate will have at least 5 years of experience in a similar environment, with a strong track record in account management, customer relationship building, and business development, including cold calling. They should be self-motivated, results-focused, and capable of working independently while demonstrating excellent time management, negotiation, and presentation skills. A proactive and commercially minded individual, they will possess strong interpersonal skills, sound decision-making abilities, and a passion for delivering exceptional customer service. Proficiency in account management, administration, and IT systems is essential. Industry experience is beneficial but not mandatory. A full, clean driving license is required for this role. About Flogas: Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic. Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series. As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard. Why work with us? Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. Benefits: Competitive Salary Bonus Structure Defined Pension Contribution Healthcare Allowance Staff discounts Hybrid work options (role dependant) Health and Wellbeing Supports Learning and Development Opportunities Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business. Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. Skills: initiative communication attention to detail
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Customer Service Advisor
Cork, Munster
Staffline Recruitment (ROI)
Posted today
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? We're Hiring: Customer Service Advisor (Hybrid) - Cork ? Are you passionate about delivering outstanding customer service? Do you have experience in hospitality, insurance, or a contact centre environment? We're looking for a Customer Service Advisor to join our friendly and professional team in Cork! ? Location: Cork (Hybrid - part remote, part office-based) ? Role: Inbound Customer Service Calls ? Experience Required: 2-3 years in a customer service role ? Employment Type: Full-Time What You'll Be Doing: Answering inbound customer calls in a professional and efficient manner Resolving queries, providing information, and ensuring a positive customer experience Updating internal systems accurately after each interaction Working as part of a team to meet performance and service targets Following processes and maintaining high quality standards What We're Looking For: 2-3 years of customer service experience (Hospitality, Insurance, or Contact Centre preferred) Excellent communication and interpersonal skills Ability to handle calls with empathy, patience, and professionalism Strong multitasking and time management skills Comfortable working in a hybrid environment with basic computer literacy What We Offer: Competitive salary and benefits Hybrid working flexibility A supportive and inclusive team culture Full training and continuous development opportunities Interested? We'd love to hear from you! ? Apply now by sending your CV to Skills: Customer Service Inbound calls Insurance
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Customer Service Advisor (Onsite/ Hybrid/ Remote)- Killorglin, Co. Kerry)
Tralee, Munster
Fexco Limited Company
Posted today
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About this Opportunity Looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco. How you will spend your day with us Working in a fast paced environment, your training will equip you to provide relevant advice to customers via phone, email and webchat Keeping yourself up to date with product, service and customer information through our easily accessible knowledge base Effectively managing a customer database through accurate and efficient data entry Demonstrating a strong customer focus at all times Investigating and resolving customer queries through first contact resolution where possible Adhering strictly to data protection (GDPR) and confidentiality laws The Ideal Candidate If you are customer focused, team oriented, enthusiastic, motivated, enjoy working in a target driven environment and have strong computer skills, then we would love to meet you. We are also recruiting for Irish Speaking Customer Service Advisors! Some of the benefits you will receive along the way . Competitive basic salary Annual VHI Healthcare subsidy Permanent contract Annual performance related bonus Fully paid training programme 20 annual leave days and 2 company days per annum, plus option to purchase an additional 5 days leave per year Incentivised Employee Referral Scheme Wellbeing programme focused on our employees health and wellness Paid Leave increasing with tenure: Sick, maternity, adoptive, paternity and marriage leave Career Paths and Development Programmes to support your progression 24/7, 365 day access to our Employee Assistance Programme Life Assurance Cover Defined contribution pension scheme Subsidised Sports & Social Club Subsidised Canteen Cycle to work scheme Fexco group Employee Discount Scheme By the way About us Fexco is recognised as one of the worlds most established Fintech and outsourcing organizations Fexco is one of Irelands leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Irelands leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients. At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units. Is this you? If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now. Part of this recruitment process may include a video interview details of which will be sent to you should we progress with your application. Skills: Customer Service Contact centre Call Center Services Assisting Customer
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