3 jobs in Honeywell
Customer Engagement & Service Solutions
Dublin
Honeywell
Posted 2 days ago
Job Viewed
Job Description
Purpose of the role
The Customer Engagement & Service Solutions Manager is responsible for defining, structuring, and enabling the services business within Honeywell Life Science, ensuring that services are translated into clear, scalable, and commercially viable offerings.
The role operates as the bridge between customers, sales, and service strategy, leading a team of Customer Engagement Managers to drive high-quality customer interactions while converting demand into productised service solutions.
The role is the critical bridge between the operations organisation and our sales organisation and ensures that:
+ Services are clearly defined, packaged, and positioned
+ Sales teams are equipped to effectively sell service offerings with the support of the CEM
+ Customer insights are continuously translated into new and improved service offerings
+ Service propositions are clearly created for opportunities in a timely way and supported to the close.
Key responsibilities 1. Customer engagement leadership & commercial enablement
+ Lead and develop a team of Customer Engagement Managers responsible for frontend customer engagement and opportunity development
+ Ensure consistent, high-quality customer interactions that generate service opportunities, particularly around QMS and digital quality solutions
+ Support strategic accounts by participating in senior-level customer discussions on service concepts, value, and scope
+ Act as a key partner to the sales organisation by:
+ Supporting complex opportunities and strategic pursuits
+ Delivering presentations and workshops (remote and face-to-face)
+ Enable sales teams with:
+ Clear articulation of service value propositions
+ Supporting materials and messaging aligned to service offerings
2. Service offering strategy & productization
+ Define and evolve the service offering portfolio, ensuring alignment with customer demand and business priorities
+ Translate customer needs and market signals into:
+ Structured service offerings
+ Clearly defined scopes, deliverables, and outcomes
+ Lead the productization of services, moving from bespoke delivery to repeatable, scalable offerings
+ Develop pricing frameworks and commercial models for service offerings, in collaboration with commercial stakeholders
+ Establish a coherent service catalogue that can be consistently positioned and sold across the organisation
3. Voice of customer & demand shaping
+ Conduct customer interviews, research, and feedback loops to understand evolving service needs
+ Act as the voice of the customer within the organisation, ensuring offerings reflect real buying behaviours
+ Identify gaps in current service capability and propose new offerings or enhancements
+ Monitor market trends and competitor activity to inform the service strategy and positioning
4. Service portfolio governance & integration
+ Participate in management team discussions to define priorities, performance, and investment in the service portfolio
+ Establish visibility of:
+ Service pipeline
+ Offering performance
+ Adoption across sales teams
+ Ensure alignment between:
+ Service offerings
+ Sales strategy
+ Product and platform capabilities (e.g. TWQ)
+ Collaborate with delivery teams to ensure offerings remain practical and implementable, without owning execution
Key interfaces
+ **Chief Operating Officer (Direct Report)** - strategic direction, priorities, and commercial alignment
+ **Sales organisation** - opportunity development, service positioning, and deal support
+ **Customers** - service discussions, demand validation, and feedback
+ **HLS Leadership team** - portfolio prioritisation, governance, and strategy input
+ **Delivery teams** - feedback on feasibility and execution insights
+ **Offering Manager / CTO (where relevant)** - alignment with broader offering and technology direction
Experience and qualifications
+ Strong experience in services, consulting, pre-sales, or offering/product management roles
+ Proven ability to define, structure, and commercialise service offerings
+ Experience working in QMS, SaaS, enterprise software, or life science environments preferred
+ Experience working within Pharma or Life Science
+ Strong commercial acumen, including experience shaping value propositions and pricing approaches
+ Demonstrated ability to work across sales and customer-facing environments, supporting complex deals
+ Excellent communication and presentation skills, with credibility at senior customer levels
+ Experience operating in matrix organisations, influencing without direct authority
+ Track record of translating customer needs into scalable offerings or solutions
**Our Offer**
+ A culture that fosters inclusion, diversity, and innovation in an international work environment
+ An opportunity to operate both tactically and strategically, working closely with senior functional and business leadership
+ Experienced leaders and mentoring to support your professional development
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
\#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
The Customer Engagement & Service Solutions Manager is responsible for defining, structuring, and enabling the services business within Honeywell Life Science, ensuring that services are translated into clear, scalable, and commercially viable offerings.
The role operates as the bridge between customers, sales, and service strategy, leading a team of Customer Engagement Managers to drive high-quality customer interactions while converting demand into productised service solutions.
The role is the critical bridge between the operations organisation and our sales organisation and ensures that:
+ Services are clearly defined, packaged, and positioned
+ Sales teams are equipped to effectively sell service offerings with the support of the CEM
+ Customer insights are continuously translated into new and improved service offerings
+ Service propositions are clearly created for opportunities in a timely way and supported to the close.
Key responsibilities 1. Customer engagement leadership & commercial enablement
+ Lead and develop a team of Customer Engagement Managers responsible for frontend customer engagement and opportunity development
+ Ensure consistent, high-quality customer interactions that generate service opportunities, particularly around QMS and digital quality solutions
+ Support strategic accounts by participating in senior-level customer discussions on service concepts, value, and scope
+ Act as a key partner to the sales organisation by:
+ Supporting complex opportunities and strategic pursuits
+ Delivering presentations and workshops (remote and face-to-face)
+ Enable sales teams with:
+ Clear articulation of service value propositions
+ Supporting materials and messaging aligned to service offerings
2. Service offering strategy & productization
+ Define and evolve the service offering portfolio, ensuring alignment with customer demand and business priorities
+ Translate customer needs and market signals into:
+ Structured service offerings
+ Clearly defined scopes, deliverables, and outcomes
+ Lead the productization of services, moving from bespoke delivery to repeatable, scalable offerings
+ Develop pricing frameworks and commercial models for service offerings, in collaboration with commercial stakeholders
+ Establish a coherent service catalogue that can be consistently positioned and sold across the organisation
3. Voice of customer & demand shaping
+ Conduct customer interviews, research, and feedback loops to understand evolving service needs
+ Act as the voice of the customer within the organisation, ensuring offerings reflect real buying behaviours
+ Identify gaps in current service capability and propose new offerings or enhancements
+ Monitor market trends and competitor activity to inform the service strategy and positioning
4. Service portfolio governance & integration
+ Participate in management team discussions to define priorities, performance, and investment in the service portfolio
+ Establish visibility of:
+ Service pipeline
+ Offering performance
+ Adoption across sales teams
+ Ensure alignment between:
+ Service offerings
+ Sales strategy
+ Product and platform capabilities (e.g. TWQ)
+ Collaborate with delivery teams to ensure offerings remain practical and implementable, without owning execution
Key interfaces
+ **Chief Operating Officer (Direct Report)** - strategic direction, priorities, and commercial alignment
+ **Sales organisation** - opportunity development, service positioning, and deal support
+ **Customers** - service discussions, demand validation, and feedback
+ **HLS Leadership team** - portfolio prioritisation, governance, and strategy input
+ **Delivery teams** - feedback on feasibility and execution insights
+ **Offering Manager / CTO (where relevant)** - alignment with broader offering and technology direction
Experience and qualifications
+ Strong experience in services, consulting, pre-sales, or offering/product management roles
+ Proven ability to define, structure, and commercialise service offerings
+ Experience working in QMS, SaaS, enterprise software, or life science environments preferred
+ Experience working within Pharma or Life Science
+ Strong commercial acumen, including experience shaping value propositions and pricing approaches
+ Demonstrated ability to work across sales and customer-facing environments, supporting complex deals
+ Excellent communication and presentation skills, with credibility at senior customer levels
+ Experience operating in matrix organisations, influencing without direct authority
+ Track record of translating customer needs into scalable offerings or solutions
**Our Offer**
+ A culture that fosters inclusion, diversity, and innovation in an international work environment
+ An opportunity to operate both tactically and strategically, working closely with senior functional and business leadership
+ Experienced leaders and mentoring to support your professional development
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
\#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Is this job a match or a miss?
Apply Now
0
Snr Treasury Analyst (Trade Finance)
Dublin
Honeywell
Posted 8 days ago
Job Viewed
Job Description
**Senior Treasury Analyst (TRADE FINANCE)**
**Grade:** Senior Treasury Analyst
**Location:** Dublin (Hybrid - 3/2)
**Role Overview**
The Senior Treasury Analyst (Trade Finance) - This is a hybrid role with 3 days in the office and can be based either in our Dublin office.
We are seeking an experienced and proactive Senior Treasury Analyst with strong Trade Finance expertise to support our end‑to‑end credit risk, payment security and financial compliance processes. In this role, you will manage Letters of Credit, Bank Guarantees and other Trade Finance instruments, while partnering closely with Sales, Customer Care, Risk, C2C, Treasury and operational teams.
You will play a key role in safeguarding Honeywell's financial exposure, strengthening our processes and ensuring accurate and timely execution of all Trade Finance activities.
**Key Responsibilities**
**Trade Finance**
Key Responsibilities
+ Managing, reviewing and negotiating Letters of Credit in full compliance with UCP 600 to ensure timely and secure payment.
+ Maintaining strong bank relationships to support escalation, negotiation and issuance of LCs, Bank Guarantees and Standby Letters of Credit.
+ Preparing and managing all Trade Finance documentation through Trade Technologies, GTC Komgo and internal systems for accurate reporting.
+ Collaborating with Sales, Customer Care, Risk, C2C and Business Leaders to align LC terms, assess country risks and recommend effective financial solutions.
+ Providing alternative Trade Finance structures when LCs cannot be agreed, ensuring Honeywell maintains minimal payment exposure.
+ Supporting the preparation and issuance of Bank Guarantees and SBLCs for customer and project requirements. Leading process improvements across SBUs to strengthen and standardise Treasury and Trade Finance procedures.
+ Maintaining weekly follow‑ups with SBUs and ensuring strong collaboration, coverage and knowledge‑sharing within the LC team.
**Candidate Profile** **Experience & Technical Skills**
+ 3+ years of relevant Treasury, Trade Finance or Finance operations experience.
+ Proven commercial background with direct hands‑on experience managing Letters of Credit on the beneficiary side through to payment receipt.
+ Strong understanding of UCP 600 rules and international banking practices.
+ Solid analytical skills with the ability to assess risks and recommend suitable Trade Finance instruments.
+ Strong communication and interpersonal abilities with a collaborative mindset.
+ High accuracy, ownership and the ability to manage deadlines in a dynamic environment.
**Behavioural & Professional Skills**
+ Strong collaborator with experience engaging effectively within a high-performing, cross-functional team.
+ Comfortable navigating and influencing management, regional stakeholders, and external partners.
+ Quality-focused, detail-oriented, and highly organised, with a strong sense of ownership.
+ Ability to work independently while contributing effectively to broader team objectives.
+ Innovative mindset, with a keen interest in emerging technologies such as automation and AI.
+ Willingness to operate beyond formal role boundaries for the benefit of the wider Treasury function.
**Our Offer**
+ Continued professional development and growth opportunities within a global team
+ A culture that fosters inclusion, diversity, and innovation
+ Market specific training and ongoing personal development
+ A dynamic, international and supportive working Culture
+ Competitive remuneration and benefits Competitive compensation package
+ 25 days annual leave
+ Multiple opportunities to grow within Honeywell
**Our Offer**
+ Work for a well-known brand with a continued focus on innovation and growth.
+ Join a dynamic team where most leaders are promoted from within
+ A culture that fosters inclusion, diversity, and innovation
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
\#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
**Grade:** Senior Treasury Analyst
**Location:** Dublin (Hybrid - 3/2)
**Role Overview**
The Senior Treasury Analyst (Trade Finance) - This is a hybrid role with 3 days in the office and can be based either in our Dublin office.
We are seeking an experienced and proactive Senior Treasury Analyst with strong Trade Finance expertise to support our end‑to‑end credit risk, payment security and financial compliance processes. In this role, you will manage Letters of Credit, Bank Guarantees and other Trade Finance instruments, while partnering closely with Sales, Customer Care, Risk, C2C, Treasury and operational teams.
You will play a key role in safeguarding Honeywell's financial exposure, strengthening our processes and ensuring accurate and timely execution of all Trade Finance activities.
**Key Responsibilities**
**Trade Finance**
Key Responsibilities
+ Managing, reviewing and negotiating Letters of Credit in full compliance with UCP 600 to ensure timely and secure payment.
+ Maintaining strong bank relationships to support escalation, negotiation and issuance of LCs, Bank Guarantees and Standby Letters of Credit.
+ Preparing and managing all Trade Finance documentation through Trade Technologies, GTC Komgo and internal systems for accurate reporting.
+ Collaborating with Sales, Customer Care, Risk, C2C and Business Leaders to align LC terms, assess country risks and recommend effective financial solutions.
+ Providing alternative Trade Finance structures when LCs cannot be agreed, ensuring Honeywell maintains minimal payment exposure.
+ Supporting the preparation and issuance of Bank Guarantees and SBLCs for customer and project requirements. Leading process improvements across SBUs to strengthen and standardise Treasury and Trade Finance procedures.
+ Maintaining weekly follow‑ups with SBUs and ensuring strong collaboration, coverage and knowledge‑sharing within the LC team.
**Candidate Profile** **Experience & Technical Skills**
+ 3+ years of relevant Treasury, Trade Finance or Finance operations experience.
+ Proven commercial background with direct hands‑on experience managing Letters of Credit on the beneficiary side through to payment receipt.
+ Strong understanding of UCP 600 rules and international banking practices.
+ Solid analytical skills with the ability to assess risks and recommend suitable Trade Finance instruments.
+ Strong communication and interpersonal abilities with a collaborative mindset.
+ High accuracy, ownership and the ability to manage deadlines in a dynamic environment.
**Behavioural & Professional Skills**
+ Strong collaborator with experience engaging effectively within a high-performing, cross-functional team.
+ Comfortable navigating and influencing management, regional stakeholders, and external partners.
+ Quality-focused, detail-oriented, and highly organised, with a strong sense of ownership.
+ Ability to work independently while contributing effectively to broader team objectives.
+ Innovative mindset, with a keen interest in emerging technologies such as automation and AI.
+ Willingness to operate beyond formal role boundaries for the benefit of the wider Treasury function.
**Our Offer**
+ Continued professional development and growth opportunities within a global team
+ A culture that fosters inclusion, diversity, and innovation
+ Market specific training and ongoing personal development
+ A dynamic, international and supportive working Culture
+ Competitive remuneration and benefits Competitive compensation package
+ 25 days annual leave
+ Multiple opportunities to grow within Honeywell
**Our Offer**
+ Work for a well-known brand with a continued focus on innovation and growth.
+ Join a dynamic team where most leaders are promoted from within
+ A culture that fosters inclusion, diversity, and innovation
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
\#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Is this job a match or a miss?
Apply Now
1
GTM Leader - Energy Sector
Dublin
Honeywell
Posted 8 days ago
Job Viewed
Job Description
As the Director Line of business leader for the Water Line of Business within Industrial Automation Smart Energy at Honeywell, based in Europe, you will lead the end-to-end management of the water portfolio with a strong focus on innovation, software enabled solutions development, and market penetration. This is a people leadership role where fostering a shared vision and driving the growth and development of your team are critical to success.
You will report directly to senior leadership and work from our Europe location on a hybrid work schedule.
In this role, you will shape the strategic direction of the water business, champion innovative solutions, and ensure the portfolio delivers value to water utility customers across value chain while expanding Honeywell's presence in the market.
**KEY RESPONSIBILITIES**
+ Lead and manage the entire water portfolio lifecycle, driving strategy, innovation, and execution to meet business objectives.
+ Develop and implement solutions strategies enabled by both hardware and software products to accelerate market penetration and customer adoption.
+ Establish and maintain strong relationships with key customers, partners, and internal stakeholders to support business growth.
+ Inspire, mentor, and develop a high-performing team of both hardware and software focused product managers, fostering a shared vision and collaborative culture aligned with Honeywell's values.
+ Collaborate cross-functionally with engineering, sales, marketing, and supply chain to deliver integrated hardware and software solutions.
+ Drive continuous innovation by identifying emerging hardware and software technologies, market trends, and customer needs within the water and smart energy sectors.
+ Monitor portfolio performance and market dynamics to adjust strategies proactively and ensure competitive advantage.
**YOU MUST HAVE**
+ Proven leadership experience managing product or portfolio teams within Industrial Automation, Smart Energy, or related sectors.
+ Strong track record in portfolio management with end-to-end responsibility, including innovation and market penetration.
+ Deep understanding of water solutions, including hardware and software development in industrial environments.
+ Excellent people leadership skills with the ability to inspire, develop, and align teams around a shared vision.
+ Experience collaborating across functions and geographies to drive business results.
+ Bachelor's degree in Engineering, Business, or related field; advanced degree preferred.
**WE VALUE**
+ Experience working in European and global markets.
+ Strong strategic thinking and analytical skills.
+ Passion for innovation and customer-centric solution development.
+ Knowledge of industry standards and regulations related to water utilities.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
You will report directly to senior leadership and work from our Europe location on a hybrid work schedule.
In this role, you will shape the strategic direction of the water business, champion innovative solutions, and ensure the portfolio delivers value to water utility customers across value chain while expanding Honeywell's presence in the market.
**KEY RESPONSIBILITIES**
+ Lead and manage the entire water portfolio lifecycle, driving strategy, innovation, and execution to meet business objectives.
+ Develop and implement solutions strategies enabled by both hardware and software products to accelerate market penetration and customer adoption.
+ Establish and maintain strong relationships with key customers, partners, and internal stakeholders to support business growth.
+ Inspire, mentor, and develop a high-performing team of both hardware and software focused product managers, fostering a shared vision and collaborative culture aligned with Honeywell's values.
+ Collaborate cross-functionally with engineering, sales, marketing, and supply chain to deliver integrated hardware and software solutions.
+ Drive continuous innovation by identifying emerging hardware and software technologies, market trends, and customer needs within the water and smart energy sectors.
+ Monitor portfolio performance and market dynamics to adjust strategies proactively and ensure competitive advantage.
**YOU MUST HAVE**
+ Proven leadership experience managing product or portfolio teams within Industrial Automation, Smart Energy, or related sectors.
+ Strong track record in portfolio management with end-to-end responsibility, including innovation and market penetration.
+ Deep understanding of water solutions, including hardware and software development in industrial environments.
+ Excellent people leadership skills with the ability to inspire, develop, and align teams around a shared vision.
+ Experience collaborating across functions and geographies to drive business results.
+ Bachelor's degree in Engineering, Business, or related field; advanced degree preferred.
**WE VALUE**
+ Experience working in European and global markets.
+ Strong strategic thinking and analytical skills.
+ Passion for innovation and customer-centric solution development.
+ Knowledge of industry standards and regulations related to water utilities.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Is this job a match or a miss?
Apply Now
2