#10088 Customer Service & Warranty Support, 32500K
Job Details
permanent
Park West, Leinster, Ireland
One Recruitment
20-03-2024
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Full Job Description
About the job #10088 Customer Service &
Warranty Support, 32500K
We are currently looking to recruit a Customer Service and Warranty Support agent for our well-established client based in Park West. The role offers up to 32,500 salary with opportunities to train and develop within a large motor distributor group.
Responsibilities :
- Handle customer queries received from multiple channels.
- Understand and respond to customer needs, exceeding customers expectations at all times.
- Review warranty claims and payments with clients.
- Present and maintain customer service & warranty reports.
- Deal with customer and warranty related queries from our B2B customers.
- Operate as part of a dynamic and continuously evolving team working to meet set standards.
- Display personal ownership in handling customer enquiries.
Knowledge and skills:
- We are looking for highly motivated and passionate person.
- Customer service experience within the motor industry would be ideal, however training will be provided
- Understanding customers needs and skillfully communicating in a professional and personable manner is a must.
- You should be confident and adept at working in a changing environment.
- Proven customer handling experience would be ideal.
Critical Skills:
- Customer & quality focused
- Proven IT skills
- Excellent communicator
- Attention to detail
- Pro-active approach
- Willing to learn
- Strong team player
- Problem-solving skills
Package :
- 32,500/year
- Monday - Friday
- 8:30am 5pm
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#10088 Customer Service & Warranty Support, 32500k
One Recruitment
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