Business Systems Graduate

Full Job Description

When you join Verizon

As a Business Systems Graduate in the Verizon Ireland Global Supply Chain, Sourcing and Sustainability group, you will contribute efforts on operational support for the organization and clear application issues.  You will work in a cross-functional and cross-organizational environment (including Third party partners) to facilitate and deliver operational resolutions. You will work with end-users to answer questions and help resolve first-level issues on application support matters.  You will partner with Global Technology Services colleagues when additional assistance is needed to resolve application issues tied to functionality and / or interfaces.

What you'll be doing...

• Understanding operational business challenges across Global Supply Chain, Sourcing and Sustainability

• Identifying, owning and resolving application fallout errors

• Identifying, owning, and driving resolutions to gaps in application functionality

• Testing functionality on fixes, enhancements or new releases prior to end-user acceptance

• Creating documentation related to upcoming functionality releases

• Creating and delivering training to end users

What we are looking for:

You'll need to have:

• Graduated with a degree in Business Information Systems, Technology, or a related discipline

• A related co-op or internship experience, with proven project and work experience (a portfolio is helpful)

• Exposure to enterprise software systems.

• Experience in troubleshooting and analyzing issues

• Strong organisational skills

• Experience using Google G-Suite Applications and Microsoft Office Applications

Even Better if you have:

• Exposure, knowledge or proficiency in SAP application suites (S4 HANA, Ariba, IBP) or related systems

• Experience in system testing

• Good team player, well organized and self-starter

• Ability to work independently and within a team in a fast-paced environment

• Strong interpersonal communication skills with ability to multitask

Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours 37.5

Diversity and Inclusion

We ’ re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.