Commercial Customer Service Representative
Job Details
permanent
Galway, Connacht, Ireland
Salessense
20-03-2024
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Full Job Description
Commercial Customer
Service Representative
Job Locations
IE-Galway
Job Post Information* : Posted Date 1 year
ago(1/5/2023 7:21 AM)
- ID
- 2023-2122
- # of Openings
- 1
Joining a team of five Commercial Customer Service Agents and two Sales Representatives. The Commercial Customer Service Agent is focused on looking after our customers’ needs and has a professional and friendly manner. The Commercial Customer Service Agent will manage a portfolio of Commercial customers dealing with customer queries, invoicing and credit control.
- Ideally have 1 year’s relevant experience working in an office environment with the main focus on dealing with the public
- Have an understanding of accounting systems
- Good communication skills with an excellent telephone manner.
- Have a good working knowledge of Microsoft package in particular, Excel, Word.
- Organised, diplomatic, and a good team player.
- A proven ability to work to targets and timelines
- A Third Level Qualification in a business related, discipline is desirable
- Maintaining a portfolio of Commercial customers
- Acknowledging and resolving Customer issues
- Communicating and coordinating with colleagues across various teams
- Managing credit control
- Reporting using excel