Supply Chain Analyst

Full Job Description

When you join Verizon

What you’ll be doing...

As a Supply Chain Analyst, you will play a pivotal role in the success of the Global Supply Chain team. Your responsibilities will include CPE (Customer Premise Equipment) order processing and coordination of large enterprise customer equipment orders that are directly tied to network services provided by our Verizon Business. The ability to effectively communicate and to pay careful attention to detail while managing multiple priorities will be essential to your success in this role.
This position will support  Order Processing & Coordination of CPE order fulfillment for Verizon’s largest business customers.  

Responsibilities include:

• Collaborate with cross-functional teams to support the end to end fulfillment of CPE deliveries.
• Manage the order flow, tasking and release of orders.
• Implement solutions that drive benefits to Verizon and identify areas of opportunity for process improvement.
• Ensure consistent and on-time delivery of CPE in support of customer install and activation. 
• Order tasking and stepping orders through provisioning process and systems.  
• Collaborate in cross-functional project teams to meet deliverables and strategic objectives.
• Drive continuous improvement in day-to-day operations.
• Performance management of suppliers to fulfill contractual obligations regarding PO fulfillment, on-time delivery, reporting, and discrepancy resolution.
• Communicate and manage order delays to key stakeholders while working to resolve such delays.  
• Own and act upon escalations for customer order fulfillment.

What we’re looking for... You’ll need to have:

• Bachelor's degree or work experience in Supply Chain or Order Management .
• Excellent communication skills with the ability to create and deliver executive presentations.
• Willingness to travel up to 25%.

Even better if you have one or more of the following:

• Strong business acumen and understanding of relationship management.
• Supply Chain or Planning Experience, preferably in a telecom or high-tech environment.
• Experience with customer service, provisioning and order processing. 
• Proficiency in standard Microsoft Office and Google applications, coupled with strong attention to detail and excellent administrative skills.
• Vendor management experience and ability to manage a subset of suppliers effectively.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours 37.5

Diversity and Inclusion

We ’ re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.