8 Application Maintenance jobs in Ireland

Application Support Developer - 6-Month Contract (Extension Likely) We're seeking a motivated Application Support Developer to join a friendly and collaborative team on a 6-month contract with strong potential for extension.

This role offers the chance to support critical business systems while also getting involved in development work, making it a great step for someone with a mix of support and coding skills.

What You'll Do Provide hands-on support to business users, helping to resolve issues quickly and effectively.

Work with the team to define and document application requirements.

Assist in designing and building applications based on business needs.

Follow established support and development processes to ensure smooth delivery.

Contribute to software development projects in a learning-focused environment.

What We're Looking For Experience with SQL, Oracle (19), PL/SQL, and SQL Server.

Exposure to both Windows and Linux (Red Hat) environments is an advantage.

Familiarity with Java Script ( Angular), HTML, CSS, Git, Jira, Confluence is beneficial.

Interest in REST APIs, Node.js, and JSON would be a bonus.

Understanding of the software development lifecycle, ideally with some exposure to Agile/Dev Ops practices.

You'll Fit Right In If You Are enthusiastic, eager to learn, and enjoy working as part of a close-knit team.

Communicate clearly and confidently with both technical and non-technical colleagues.

Have strong problem-solving skills and a keen eye for detail.

Want to grow your career by gaining both support and development experience.

Skills: SQL PL/SQL Vue Java Script Jira Confluence

Location:Dublin 1 Duration :Initial 12 months contract + 2 extensions of 12 months each Working Mode: At least 2 days a week onsite Mandatory Requirement: Any ICT or Degree Qualification (Level 6 or above, such as computer science, information systems, business information systems) Relevant technical certification which should include at least one of the following: Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) Your Responsibilities Provision of advanced Level 1/2 BAU (business-as-usual) support for Microsoft Dynamics 365 Customer Service, ensuring efficient resolution of user issues and platform incidents. Configuration and maintenance of D365 case management processes, business rules, workflows, SLAs, and user/team roles and Experience of developing, updating, and delivering user training programs, onboarding resources, and maintaining end-user support documentation and knowledge Collaboration with technical/project teams, and other business stakeholders, to ensure customer queries are addressed effectively Ability to proactively gather and relay structured customer/user feedback to improve service delivery and customer Monitoring of ticketing queues and contributing to quality and compliance standards in line with data privacy/GDPR/security and any relevant legislation Key Skills Proven experience supporting and configuring Dynamics 365 Customer Service (case management, workflow automation, SLAs, user roles): 4+ years in a support-focused BAU Strong technical understanding of case management and support workflows, including experience resolving complex D365 customer service user Excellent communication, collaboration, and structured problem-solving skills: Ability to liaise with both non-technical end users and cross-functional technical/stakeholder Continuous improvement mindset: Experience gathering end- user feedback and participating in system/process enhancement or user adoption Experience delivering end-user training and onboarding; authoring user documentation, guides, FAQs (frequently asked questions), or SOPs (standard operating procedures). Experience administering user roles and permissions, maintaining data privacy, and ensuring compliance with public sector/civil service standards Demonstrated ability to handle customer queries in a technical/business application support environment, with evidence of effective ticket management, documentation, and knowledge base EET7515 Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply. eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo Skills: Dynamics 365 end-user training BAU Role Benefits: Work From Home

Location: Dublin 1 Duration : Initial 12 months contract + 2 extensions of 12 months each Working Mode: At least 2 days a week onsite Mandatory Requirement: Any ICT or Degree Qualification (Level 6 or above, such as computer science, information systems, business information systems) Relevant technical certification which should include at least one of the following: Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) Microsoft Certified: Power Platform Functional Consultant Associate (PL-200) Your Responsibilities Provision of advanced Level 1/2 BAU (business-as-usual) support for Microsoft Dynamics 365 Customer Service, ensuring efficient resolution of user issues and platform incidents.

Configuration and maintenance of D365 case management processes, business rules, workflows, SLAs, and user/team roles and Experience of developing, updating, and delivering user training programs, onboarding resources, and maintaining end-user support documentation and knowledge Collaboration with technical/project teams, and other business stakeholders, to ensure customer queries are addressed effectively Ability to proactively gather and relay structured customer/user feedback to improve service delivery and customer Monitoring of ticketing queues and contributing to quality and compliance standards in line with data privacy/GDPR/security and any relevant legislation Key Skills Proven experience supporting and configuring Dynamics 365 Customer Service (case management, workflow automation, SLAs, user roles): 4+ years in a support-focused BAU Strong technical understanding of case management and support workflows, including experience resolving complex D365 customer service user Excellent communication, collaboration, and structured problem-solving skills: Ability to liaise with both non-technical end users and cross-functional technical/stakeholder Continuous improvement mindset: Experience gathering end- user feedback and participating in system/process enhancement or user adoption Experience delivering end-user training and onboarding; authoring user documentation, guides, FAQs (frequently asked questions), or SOPs (standard operating procedures).

Experience administering user roles and permissions, maintaining data privacy, and ensuring compliance with public sector/civil service standards Demonstrated ability to handle customer queries in a technical/business application support environment, with evidence of effective ticket management, documentation, and knowledge base EET7515 Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.

eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.

If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo Skills: Dynamics 365 end-user training BAU Role Benefits: Work From Home

My Dublin based client is recruiting for a Programme Manager - Application Management / Support to join the team for an initially a 6 month notice with a view to be extended after this. The Programme Manager will define and implement the AMS capability within the Build vertical, ensuring a controlled transition from Build to Run and stable post-go-live operations. Key Responsibilities Target Operating Model (AMS within Build) Define AMS capability, ensure coverage of steady-state support and change delivery, align with Run without duplication, lead short-run tender and commercial negotiations. Transition to Run Lead transition activities, prepare documentation and playbooks, manage readiness reviews and hypercare planning. AMS Capability & Vendor Oversight Establish vendor engagement and governance for Build phase needs, ensure AMS supports defect fixes and small changes, define interfaces with future Run service management, track AMS readiness KPIs. HOW TO APPLY: To apply for this role, please submit your updated CV. If your skills and experience match job requirements, you will be contacted to discuss your application in detail. SIMILAR ROLES OPEN: As a specialized recruitment agency, we also have several other permanent and contract roles available. Visit our website for more information or explore additional opportunities. Skills: Programme Manager Application Management Support AMS Vendor KPI Service Management

Programme Manager - Application Management & Support (SAP) Contract | 6 Months | 2 Days Onsite (West Dublin) | Strong Daily Rate My client is seeking an experienced Programme Manager - Application Management & Support (AMS) to support a large-scale SAP transformation programme. This role will define and implement the AMS capability within the Build vertical, ensuring a controlled transition from Build to Run and stable post-go-live operations. Key Responsibilities Target Operating Model (AMS within Build): Define AMS capability, ensure coverage of steady-state support and change delivery, align with Run without duplication, and lead short-run tender and commercial negotiations. Transition to Run: Lead transition activities, prepare documentation and playbooks, manage readiness reviews, and plan for hypercare. AMS Capability & Vendor Oversight: Establish vendor engagement and governance for Build phase needs, ensure AMS supports defect fixes and small changes, define interfaces with future Run service management, and track AMS readiness KPIs. Role Details Location: West Dublin, 2 days onsite per week Contract Length: Initially 6 months Start Date: ASAP Rate: Market Rate Additional Information Immediate interviews with prompt start date available. Applicants must be eligible to work full-time in Ireland without restrictions. For more information, please contact Scott Hool in confidence. Reperio Human Capital acts as an Employment Agency and an Employment Business. Skills: Programme Manager Application Management Support

Application Delivery and Support Associate
Job ID

Posted
11-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology, Facilities Management
Location(s)
Amsterdam '- Noord-Holland - Netherlands, Berlin - Berlin - Germany, Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Cardiff - Wales - United Kingdom of Great Britain and Northern Ireland, Dublin - Dublin - Ireland, Edinburgh - Scotland - United Kingdom of Great Britain and Northern Ireland, Glasgow - Scotland - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Madrid - Cundinamarca - Colombia, Manchester - England - United Kingdom of Great Britain and Northern Ireland, Newcastle upon Tyne - England - United Kingdom of Great Britain and Northern Ireland, Newquay - England - United Kingdom of Great Britain and Northern Ireland, Paris - Ile-de-France - France, Rome '- Lazio - Italy, Southampton - England - United Kingdom of Great Britain and Northern Ireland, Vienna - Wien - Austria
**About the Role:**
As a CBRE Application Delivery and Support Associate, you will provide first-line support of business applications to internal and external end users.
This includes support for users, integrations and implementations as well as development support such as product documentation, product testing, report creation and managing business requirements.
**What You'll Do**
_External (User) Support_ :
+ Log and track basic problems and work tickets.
+ Monitor progress made on timely user request resolution.
+ Gather and review data to identify and solve complex problems that arise with little or no precedent.
_Internal (Dev) Support:_
+ Work across Teams to support configurations and Integrations.
+ Work within Project management deadlines to collect, map and load vital system configurations and data elements for application delivery and transitions.
+ Perform system acceptance testing, user training, and application documentation.
+ Work in coordination with development team to manage change control and new feature rollouts.
_Training / Communication:_
+ Conduct Initial Training and refresher training for external and internal user groups
+ Supply information to Stakeholders regarding the tech applications and related business processes.
+ Work with communications teams to market features, rollouts and business processes as required.
_Adoption / Compliance:_
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
+ Conduct regular reviews with user base to gather feedback and respond to doubts and concerns concerning product usage.
+ Work with Core Team to manage compliance requirements around system users.
**What You'll Need:**
+ A comprehensive understanding of a range of processes, procedures, systems, and concepts across technology including database management, Application design, API Integration and user acceptance testing.
+ Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Advanced organizational skills with an inquisitive mindset and a keen attention to detail.
+ Excellent communication skills
+ Experience with SmartSheet and Workflow / RPA systems a Plus.
+ Experience in the Life Sciences / Lab Services field a Plus.
+ Coding Experience a Plus.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Job Requisition ID #**
21WD52563
NOTE: This is NOT an open position. Please submit your CV here for future consideration.
**WHO IS AUTODESK?**
From the greenest buildings to the cleanest cars, from the smartest factories to the biggest stories, amazing things are created every day with Autodesk. Over four decades we've worked together with our customers to transform how things are made, and in doing so, we've also transformed what can be made. A car's performance now inspires the method of its manufacture, a city's infrastructure helps predict the unpredictable, and the creation of ever-bigger universes shapes ever-bigger stories.
Today our solutions span countless industries empowering innovators everywhere. But we're restless to do more. We don't believe in waiting for progress, we believe in making it. By combining and recombining technologies. By blurring boundaries, reinventing rules, and merging fields. By unleashing talent and unlocking insights across industries. By helping our customers converge on solutions to the challenges we all face today. At Autodesk, we believe that when you have the right tools to work and think flexibly you have the power to transform what actually needs making. The power to design and make a better world for all.
**WHO IS THE PRODUCT SUPPORT ORGANIZATION?**
Global Product Support (GPS) is a dynamic team of product, industry, and workflow experts responsible for delivering support services to customers ranging from Territory Accounts (SMB) to Named Accounts (Enterprise). We provide technical guidance, analytics, thought leadership, and hands-on, root-cause problem resolution to help and inspire our customers to maximize the business value and adoption of their technology investments.
GPS is part of our Customer Success organization and our 2000+ person Worldwide Field Operations division.
**WHAT DO WE LOOK FOR?**
We look for individuals that will support us in two main roles: Technical Support Specialist and Designated Support Specialist. Technical Support Specialists are in charge of resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base. On the other hand, Designated Support Specialists are the trusted advisors to a portfolio Named Accounts. Working together with an account team, they build the relationship with our key customers to help them reach their desired outcomes.
Some of the software skills we look for include (but are not limited to):
+ Revit
+ BIM 360
+ Civil 3D
+ Navisworks
+ Inventor
+ Vault
+ Flame
+ Maya
+ 3DS Max
Additionally, we highly value the following soft skills and languages:
+ Problem-solving
+ Relationship-building
+ Self-driven
+ German
+ French
+ Italian
+ Spanish
**WHAT'S NEXT?**
If you would like to be considered for future opportunities in the Product Support Organization, please submit your CV here. Please keep in mind that this is not an open position - we highly recommend first browsing our open vacancies and submitting your application here only if you cannot find a currently open position that matches your skills. We will contact you if and when a position in Product Support Organization opens that is a match with your skills and experience.
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
**Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers (Careers%20% %3E) .**