5 Application Maintenance jobs in Ireland

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Software Support Engineer II
Position Overview:
The Technology Foundations program within Mastercard's Data & Services organization aims to provide common, high-performance, and easy-to-use infrastructure solutions for cross-cutting concerns. We work closely with market-facing product engineering teams to help them develop, secure, test and deploy their solutions.
The Technology Foundations program is looking for a Software Support Engineer II dedicated to enhancing the operations of our infrastructure. Their mission is to develop solutions to improve the stability, reliability and security of our systems. SSEs build and enhance tooling to minimize downtime, swiftly resolve customer problems and engage proactively to resolve customer-reported issues, while also tackling and automating technical support requests, managing the health of our systems and engaging with development teams. SSEs are a critical part of the Tech Foundations program to ensure the infrastructure we support is stable and highly available. SSEs are passionate about supporting our development teams and ensuring we provide a first-class experience to stakeholders.
Engineers work in small, flexible teams. Every team member contributes to designing, building, and testing features. There are no rigid organizational structures, and each team uses processes that work the best for that team members and projects.
Position Responsibilities:
Automate workflows and ensure the efficiency, stability and reliability of tooling.
Engage with customers to unblock them and resolve their issues effectively while also improving and automating common problems.
Implement improvements to on-call support by refining the customer support process with customers.
Act as the primary on-call person, responding to support requests and incidents related to CI/CD and runtime infrastructure.
Provide technical support to market-facing teams and help teams take advantage of infrastructure to make their apps more stable.
Provide technical guidance and support to market-facing teams exploring new technologies within our ecosystem.
Perform regular maintenance tasks, including system reboots, updates, and configuration changes.
Address security vulnerabilities and collaborate closely with development teams to implement fixes when necessary.
Ideal Candidate Qualifications:
1 year of experience with CI/CD pipelines using automation tooling (e.g. Jenkins) and various security tools (e.g. Fortify, XRay).
1 year of experience with Day-2 operations, including using observability and alerting tooling
Strong scripting skills (e.g. Python, Shell) for automation and maintenance tasks.
Ability to handle on-call duties and engage effectively with customers on Slack/Jira.
Strong problem-solving skills and attention to detail.
Excellent communication skills, both verbal and written, and the ability to collaborate seamlessly with cross-functional teams.
Bachelor's degree in Computer Engineering or related field is a plus, but not a requirement.
Had you been with us last month, what would you have worked on?
Automate the installation of newer versions of third-party software to allow developers to use the newest features while minimizing Technology Foundations responsibilities.
Closely partner with market-facing teams to implement infrastructure enhancements critical to the success of products.
Designed and implemented a SQL stored procedure to automate application configuration to enable seamless technology upgrades.
Resolve dozens of high-impact support requests to ensure the stability and continued functionality of our infrastructure.
Automated the response and mitigation to common alerts to reduce the burden of on-call responsibilities.
What is Data & Services?
The Data & Services Team (D&S) is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful insights and tools to drive fact-based decision making. Centered on data-driven technologies and innovation, our services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
We are looking for passionate and talented technologists, who share our vision for empowering our customers to make better fact-based decisions, to join us and shape the growth of our team.
Who is Mastercard?
Mastercard is the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, and a technology innovation lab. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you.
Mastercard is an equal opportunity employer that values diversity and inclusion. Applicants will be considered and treated without regard to gender, gender identity, race, color, ethnicity, national origin, religion, sexual orientation, veteran or disabled status, or any other characteristic protected by applicable law.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Business Systems Graduate in the Verizon Ireland Global Supply Chain, Sourcing and Sustainability group, you will contribute efforts on operational support for the organization and clear application issues. You will work in a cross- functional and cross-organizational environment (including Third party partners) to facilitate and deliver operational resolutions. You will partner with Global Technology Services colleagues when additional assistance is needed to resolve application issues tied to functionality and / or interfaces What you'll be doing. As a graduate in the Business Systems and Intelligence (BSAI) team, you will be working in the various areas within application support, business analytics, systems & process architecture. Understanding operational business challenges across Global Supply Chain, Sourcing and Sustainability Carrying out data analyses, assisting with interpretation and providing data-driven recommendations Provides consultative insight into business performance, where needed, and suggests areas and methods of improving operations to the business. Implements and oversees analytical approaches and methodologies. Identifying, owning and resolving application fallout errors and driving resolutions to gaps in application functionality Creating documentation related to upcoming functionality releases Creating and delivering training to end users What we're looking for. You'll need to have: Graduated with a degree in Business Information Systems, Technology management Business with Computing, or a related discipline A related co-op or internship experience, with proven project and work experience (a portfolio is helpful) Exposure to enterprise software systems. Strong organizational skills Experience using Google G-Suite Applications and Microsoft Office Applications Even better if you have one or more of the following: Exposure, knowledge or proficiency in SAP application suites (S4 HANA, Ariba, IBP) or related systems Good team player, well organized and self-starter Ability to work independently and within a team in a fast-paced environment Strong interpersonal communication skills with ability to multitask If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 37.5 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. To Apply Please forward your CV via the APPLY Now button below.

Job Description State Street Identity and Access management (IAM) engineering team is looking for outstanding individuals with excellent intellectual and analytical capabilities, entrepreneurial problem-solving skills, strong communications, and influencing capabilities. This role will have a broad range of responsibilities within IAM. What you will be responsible for As an application support engineer, you will: Have proven technology expertise in areas including Systems Engineering and full Software development life cycle (analysis, design, and execution). Technology expertise in troubleshooting applications built in Java, Autosys, SQL Knowledge of incident, problem, change process handling along with DevOps Good Demonstration and Documentation skills (should be independent to write RCA, SOP's and KB development). Experience in monitoring tools such as Autosys, Dynatrace, Splunk. What we value These skills will help you succeed in this role Strong communication skills to promote critical wins and new behaviors throughout the organization proven ability to manage multiple projects simultaneously Ability to work independently and as part of a small, focused, global scrum team Self-starter with a keen sense of ownership and commitment to work, and passion for delivering results. Education & Preferred Qualifications Bachelor Degree (BS) Experience working within Cybersecurity in large financial organizations Demonstrated experience implementing large-scale IAM Systems Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

**Job Requisition ID #**
21WD52563
NOTE: This is NOT an open position. Please submit your CV here for future consideration.
**WHO IS AUTODESK?**
From the greenest buildings to the cleanest cars, from the smartest factories to the biggest stories, amazing things are created every day with Autodesk. Over four decades we've worked together with our customers to transform?how?things are made, and in doing so, we've also transformed?what?can be made. A car's performance now inspires the method of its manufacture, a city's infrastructure helps predict the unpredictable, and the creation of ever-bigger universes shapes ever-bigger stories.
Today our solutions span countless industries empowering innovators everywhere. But we're restless to do more. We don't believe in waiting for progress, we believe in making it. By combining and recombining technologies. By blurring boundaries, reinventing rules, and merging fields. By unleashing talent and unlocking insights across industries. By helping our customers converge on solutions to the challenges we all face today?At Autodesk, we believe that when you have the right tools to work and think flexibly you have the power to transform what actually needs making. The power to design and make a better world for all.
**WHO IS THE PRODUCT SUPPORT ORGANIZATION?**
Global Product Support (GPS) is a dynamic team of product, industry, and workflow experts responsible for delivering support services to customers ranging from Territory Accounts (SMB) to Named Accounts (Enterprise). We provide technical guidance, analytics, thought leadership, and hands-on, root-cause problem resolution to help and inspire our customers to maximize the business value and adoption of their technology investments.
GPS is part of our Customer Success organization and our 2000+ person Worldwide Field Operations division.
**WHAT DO WE LOOK FOR?**
We look for individuals that will support us in two main roles: Technical Support Specialist and Designated Support Specialist. Technical Support Specialists are in charge of resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base. On the other hand, Designated Support Specialists are the trusted advisors to a portfolio Named Accounts. Working together with an account team, they build the relationship with our key customers to help them reach their desired outcomes.
Some of the software skills we look for include (but are not limited to):
+ Revit
+ BIM 360
+ Civil 3D
+ Navisworks
+ Inventor
+ Vault
+ Flame
+ Maya
+ 3DS Max
Additionally, we highly value the following soft skills and languages:
+ Problem-solving
+ Relationship-building
+ Self-driven
+ German
+ French
+ Italian
+ Spanish
**WHAT'S NEXT?**
If you would like to be considered for future opportunities in the Product Support Organization, please submit your CV here. Please keep in mind that this is not an open position - we highly recommend first browsing our open vacancies and submitting your application here only if you cannot find a currently open position that matches your skills. We will contact you if and when a position in Product Support Organization opens that is a match with your skills and experience.
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
**Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers (Careers%20% %3E) .**