7 Application Maintenance jobs in Ireland
Application Development Maintenance, Assistant Vice President
Kilkenny, Leinster
State Street International (Ireland) Ltd
Posted 10 days ago
Job Viewed
Job Description
Who we are looking for We are seeking a lead(AVP) role for enhancement and maintenance of one or more Insurance modules or components of an agile scrum team. Provide engineering troubleshooting assistance to customer support teams and other development teams. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. What you will be responsible for As an Application Development Maintenance, Assistant Vice President you will Participate in functional and technical requirements gathering and review Development activities include development, proposing architectural decisions, participating in design, review, coding, and implementation Identify issues and implement solutions to complex problems and solve difficult problems across various applications. Work closely with operations and infrastructure to build high scale services Work closely with product owners to guide the overall application design Management of documentation of all code and functionalities implemented Facilitate the integration of different platforms and applications Work closely with DevOps and engineers to improve tech stack for long-term engineering initiatives What we value These skills will help you succeed in this role Strong critical thinking, problem solving Experience in multi-location team Strong background in multiple disciplines with an engineering mindset Preference to have some knowledge of Financial Market domain (Derivatives, Equities, Fixed Income Mathematics, various asset classes and their characteristics, particularly with respect to market data, settlement and clearing). Familiar with Azure cloud technology and cloud deployment. Experience in stakeholder management and working with senior leads to define and execute strategies Experience working in an agile environment and familiar with various SDLC models including Scrum, Kanban, etc. Familiar with tools like Jira. Strong programming and scripting background in languages such as Java, Spring framework, microservices, C#, .NET framework, React JS, MQ. Familiarity with all elements of applications structures, including Front End, Back End, Networking etc. Understanding of CI/CD pipelines and toolsets. Education & Preferred Qualifications BS+ education in CS or related fields Preferably minimum of 8 years of strong development experience with architecture/coding experience Experience with Container Orchestration - Docker/Kubernetes is a plus Knowledge of react is a plus Knowledge C++ is a plus Finance knowledge is a plus. Demonstrated problem solving abilities involving multi-tiered, high-performance database applications. Experienced with various technologies, self-motivated, a fast learner, and have a "get things done" mentality. Excellent communication skills and time-management skills are welcome About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we are making our mark on the financial services industry. For more than two centuries, we have been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other perks. You will have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover /careers To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
This advertiser has chosen not to accept applicants from your region.
0
SAP Application Support
Limerick, Munster
Verizon
Posted today
Job Viewed
Job Description
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. Job Description: We are seeking a dedicated and experienced Engr III - SAP Application Support Analyst with a strong focus on Materials Management (MM) to join our dynamic Business Systems and Intelligence (BSAI) team. In this role, you will be crucial in ensuring the stability, performance, and continuous improvement of our SAP ECC or S/4HANA environments and their integrated systems. You will play a vital role in troubleshooting complex issues, supporting critical business processes, and contributing to the evolution of our enterprise systems. What you'll be doing. Provide expert-level production support for SAP ECC or S/4HANA, with a primary focus on Materials Management (MM) modules. Investigate, analyze, and resolve complex application defects and incidents reported by business users or identified through monitoring, ensuring timely resolution within defined SLAs. Perform comprehensive root cause analysis for recurring issues and collaborate with functional teams, technical developers, and Basis teams to implement sustainable solutions. Support key integration points between SAP and other critical business systems, including 3PL (Third-Party Logistics) systems, Ariba, external platforms like Mirakl, and various upstream/downstream applications. Assist with the testing and validation of system enhancements, upgrades, patches, and disaster recovery activities to ensure system integrity and business continuity. Develop and maintain documentation for support processes, troubleshooting guides, and system configurations. Collaborate closely with Technical Project Management (TPM) teams to understand new project designs, ensure error handling is robust, and facilitate smooth post-hypercare transitions to steady-state support. Participate in on-call rotations or provide after-hours support for critical production outages, system slowdowns, and urgent incident resolution. What we're looking for. You're a proactive problem-solver with a strong understanding of SAP landscapes, particularly within Materials Management, and a passion for ensuring seamless business operations. You thrive in a fast-paced environment and are adept at collaborating with cross-functional teams. You will need to have: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent practical experience. Solid hands-on experience in SAP Application Support for either SAP ECC or S/4HANA environments, with demonstrated expertise in the Materials Management (MM) module. Proven experience in troubleshooting, defect resolution, and root cause analysis in a complex SAP landscape. Solid understanding of key SAP MM functionalities, as well as their integration with other modules such as Sales & Distribution (SD) and Finance (FI/CO). Experience with SAP integration technologies (e.g., IDocs, APIs) and troubleshooting integration failures. Strong analytical skills with the ability to translate business requirements into technical solutions. Excellent communication (written and verbal) and interpersonal skills, with the ability to explain complex technical issues to non-technical stakeholders. Ability to work effectively both independently and as part of a global team, coordinating with diverse stakeholders across different time zones. Experience with defect tracking and change management tools (e.g., Jira, ServiceNow). Even better if you have: Familiarity with supply chain processes, inventory management, and 3PL integrations in a telecommunications context. Experience with Ariba or other Source-to-Pay processes. Prior experience in a multinational company. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 37.5 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. To Apply Please forward your CV via the APPLY Now button below.
This advertiser has chosen not to accept applicants from your region.
1
IT Business Application Support
Dublin, Leinster
CBRE
Posted 14 days ago
Job Viewed
Job Description
IT Business Application Support
Job ID
228600
Posted
16-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Dublin - Dublin - Ireland
**Purpose** **of** **Job**
We are seeking an Intermediate IT Business Application Support specialist to join our dynamic team. In this intermediate-level role, you will provide hands-on support and enhancements for critical business applications, with a particular focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI), Safety Culture systems (e.g., iAuditor, safety tracking tools), and other enterprise systems. You will be responsible for building, customising, and extending applications that enhance and streamline business processes.
You will work closely with stakeholders across departments to ensure applications are functioning efficiently, troubleshoot user issues, maintain data integrity, and assist in developing low-code/no-code solutions that improve business operations.
The ideal candidate will have extensive experience in designing and developing solutions using the Microsoft Power Platform, with a strong focus on Canvas Apps, Dataverse, Sharepoint, Power Automate and PowerBi.
**Responsibilities** **include:**
**Provide day-to-day support for users of Power Platform solutions (Power Apps, Power Automate, Power BI), Safety Culture platforms, and other key business applications.**
+ Troubleshoot application issues, manage incident tickets, and ensure timely resolution.
+ Collaborate with business unit teams to gather requirements, improve workflows, and enhance user experience.
+ Maintain documentation, user guides, and training materials for supported applications.
+ Deliver training for system use to onsite staff, new hire training, and any continuing training for all staff on site.
+ Design, develop, implement and maintain Power Platform solutions utilising Model-Driven Apps, Canvas Apps, Dataverse, Sharepoint Power Bi, Power Automate workflows and related tools.
+ Collaborate with stakeholders to understand requirements and translate lean designs into technical solutions.
+ Ensure solutions are scalable, secure, accessible, and aligned with best practices using Power Platform.
+ Monitor system performance, identify areas of improvement, and assist in implementing optimisations.
+ Work with IT and vendors to resolve application-related issues and coordinate integration with other systems.
+ Engage with team members and stakeholders in a professional, consultative, and proactive manner.
**Qualifications** **and** **Experience:**
**Required:**
+ 2-4 years of experience in a business application support or systems analyst role.
+ 2+ years' experience with Power Platform
+ Solid experience with Microsoft Power Platform (especially Power Apps, Power Bi and Power Automate).
+ Familiarity with Safety Culture tools (e.g., iAuditor, safety incident reporting tools, or similar platforms).
+ Understanding of IT service management practices (e.g., ticketing systems, incident/change/problem management).
+ Strong analytical and troubleshooting skills.
+ Ability to communicate effectively with both technical and non-technical stakeholders.
+ Able to work efficiently in a fast-paced, high through-put work environment.
+ Excellent Customer Service skills.
+ Accountability and ownership for assigned tasks.
+ Strong work ethic, with the ability to work alone, as well as in a team environment.
+ Strong attention to detail while still being able to complete work within set timelines.
+ Strong desire to learn and excel as an individual and team member.
+ Polished and professional communication via phone, email and IM.
**Preferred:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
+ Power Platform Certification
+ Experience with database queries (e.g., SQL) and other Microsoft 365 tools.
+ Exposure to other enterprise business systems.
+ Knowledge of business process mapping or workflow automation.
+ Strong understanding of Critical Environments works and the logistical requirements to support that work.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
228600
Posted
16-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Dublin - Dublin - Ireland
**Purpose** **of** **Job**
We are seeking an Intermediate IT Business Application Support specialist to join our dynamic team. In this intermediate-level role, you will provide hands-on support and enhancements for critical business applications, with a particular focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI), Safety Culture systems (e.g., iAuditor, safety tracking tools), and other enterprise systems. You will be responsible for building, customising, and extending applications that enhance and streamline business processes.
You will work closely with stakeholders across departments to ensure applications are functioning efficiently, troubleshoot user issues, maintain data integrity, and assist in developing low-code/no-code solutions that improve business operations.
The ideal candidate will have extensive experience in designing and developing solutions using the Microsoft Power Platform, with a strong focus on Canvas Apps, Dataverse, Sharepoint, Power Automate and PowerBi.
**Responsibilities** **include:**
**Provide day-to-day support for users of Power Platform solutions (Power Apps, Power Automate, Power BI), Safety Culture platforms, and other key business applications.**
+ Troubleshoot application issues, manage incident tickets, and ensure timely resolution.
+ Collaborate with business unit teams to gather requirements, improve workflows, and enhance user experience.
+ Maintain documentation, user guides, and training materials for supported applications.
+ Deliver training for system use to onsite staff, new hire training, and any continuing training for all staff on site.
+ Design, develop, implement and maintain Power Platform solutions utilising Model-Driven Apps, Canvas Apps, Dataverse, Sharepoint Power Bi, Power Automate workflows and related tools.
+ Collaborate with stakeholders to understand requirements and translate lean designs into technical solutions.
+ Ensure solutions are scalable, secure, accessible, and aligned with best practices using Power Platform.
+ Monitor system performance, identify areas of improvement, and assist in implementing optimisations.
+ Work with IT and vendors to resolve application-related issues and coordinate integration with other systems.
+ Engage with team members and stakeholders in a professional, consultative, and proactive manner.
**Qualifications** **and** **Experience:**
**Required:**
+ 2-4 years of experience in a business application support or systems analyst role.
+ 2+ years' experience with Power Platform
+ Solid experience with Microsoft Power Platform (especially Power Apps, Power Bi and Power Automate).
+ Familiarity with Safety Culture tools (e.g., iAuditor, safety incident reporting tools, or similar platforms).
+ Understanding of IT service management practices (e.g., ticketing systems, incident/change/problem management).
+ Strong analytical and troubleshooting skills.
+ Ability to communicate effectively with both technical and non-technical stakeholders.
+ Able to work efficiently in a fast-paced, high through-put work environment.
+ Excellent Customer Service skills.
+ Accountability and ownership for assigned tasks.
+ Strong work ethic, with the ability to work alone, as well as in a team environment.
+ Strong attention to detail while still being able to complete work within set timelines.
+ Strong desire to learn and excel as an individual and team member.
+ Polished and professional communication via phone, email and IM.
**Preferred:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field.
+ Power Platform Certification
+ Experience with database queries (e.g., SQL) and other Microsoft 365 tools.
+ Exposure to other enterprise business systems.
+ Knowledge of business process mapping or workflow automation.
+ Strong understanding of Critical Environments works and the logistical requirements to support that work.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
2
IAM Application support-Officer
Kilkenny, Leinster
State Street International (Ireland) Ltd
Posted today
Job Viewed
Job Description
Role Summary & Role Description State Street Identity and Access management (IAM) engineering team is looking for outstanding individuals with excellent knowledge in SQL and Unix, entrepreneurial problem-solving skills, strong communications, and influencing capabilities. This role will have a broad range of responsibilities within IAM. As an application support engineer, you will: work on maintenance and support in-house IAM applications and expected work in shifts. Core/Must have skills Should be proficient in SQL, with strong expertise in writing subqueries, performing complex joins and working with relational database systems. Strong proficiency in troubleshooting applications developed usingJavaandSQL. Solid working knowledge ofUNIX commandsfor system-level operations and diagnostics. Demonstrated ability to independently create comprehensive documentation, includingRoot Cause Analyses (RCA),Standard Operating Procedures (SOPs), andKnowledge Base (KB)articles. Skilled in managingincident, problem, and change managementprocesses withinDevOpsenvironments. Well-versed inITIL frameworks, with hands-on experience handlingMajor Incidents (MI)andhigh-priority tickets. Good to have skills Working knowledge ofOracle PL/SQL, with the ability to read and understand complex queries and procedures. Proven track record ofmanaging multiple projects simultaneously, ensuring timely delivery and quality outcomes. Capable of workingindependentlyas well as collaboratively within asmall, focused global Scrum team, contributing effectively to agile development cycles. Work Schedule Hybrid Keywords (If any) SQL, Subqueries, Joins, Unix, pl/sql Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover /careers To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
This advertiser has chosen not to accept applicants from your region.
3
IAM Engineer Application support, Officer
Kilkenny, Leinster
State Street International (Ireland) Ltd
Posted 11 days ago
Job Viewed
Job Description
Job Description State Street Identity and Access management (IAM) engineering team is looking for outstanding individuals with excellent intellectual and analytical capabilities, entrepreneurial problem-solving skills, strong communications, and influencing capabilities. This role will have a broad range of responsibilities within IAM. What you will be responsible for As an application support engineer, you will: Have proven technology expertise in areas including Systems Engineering and full Software development life cycle (analysis, design, and execution). Technology expertise in troubleshooting applications built in Java, Autosys, SQL Knowledge of incident, problem, change process handling along with DevOps Good Demonstration and Documentation skills (should be independent to write RCA, SOP's and KB development). Experience in monitoring tools such as Autosys, Dynatrace, Splunk. What we value These skills will help you succeed in this role Strong communication skills to promote critical wins and new behaviors throughout the organization proven ability to manage multiple projects simultaneously Ability to work independently and as part of a small, focused, global scrum team Self-starter with a keen sense of ownership and commitment to work, and passion for delivering results. Education & Preferred Qualifications Bachelor Degree (BS) Experience working within Cybersecurity in large financial organizations Demonstrated experience implementing large-scale IAM Systems Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
This advertiser has chosen not to accept applicants from your region.
4
Product Support Team (General Application)
Dublin, Leinster
Autodesk
Posted 14 days ago
Job Viewed
Job Description
**Job Requisition ID #**
21WD52563
NOTE: This is NOT an open position. Please submit your CV here for future consideration.
**WHO IS AUTODESK?**
From the greenest buildings to the cleanest cars, from the smartest factories to the biggest stories, amazing things are created every day with Autodesk. Over four decades we've worked together with our customers to transform?how?things are made, and in doing so, we've also transformed?what?can be made. A car's performance now inspires the method of its manufacture, a city's infrastructure helps predict the unpredictable, and the creation of ever-bigger universes shapes ever-bigger stories.
Today our solutions span countless industries empowering innovators everywhere. But we're restless to do more. We don't believe in waiting for progress, we believe in making it. By combining and recombining technologies. By blurring boundaries, reinventing rules, and merging fields. By unleashing talent and unlocking insights across industries. By helping our customers converge on solutions to the challenges we all face today?At Autodesk, we believe that when you have the right tools to work and think flexibly you have the power to transform what actually needs making. The power to design and make a better world for all.
**WHO IS THE PRODUCT SUPPORT ORGANIZATION?**
Global Product Support (GPS) is a dynamic team of product, industry, and workflow experts responsible for delivering support services to customers ranging from Territory Accounts (SMB) to Named Accounts (Enterprise). We provide technical guidance, analytics, thought leadership, and hands-on, root-cause problem resolution to help and inspire our customers to maximize the business value and adoption of their technology investments.
GPS is part of our Customer Success organization and our 2000+ person Worldwide Field Operations division.
**WHAT DO WE LOOK FOR?**
We look for individuals that will support us in two main roles: Technical Support Specialist and Designated Support Specialist. Technical Support Specialists are in charge of resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base. On the other hand, Designated Support Specialists are the trusted advisors to a portfolio Named Accounts. Working together with an account team, they build the relationship with our key customers to help them reach their desired outcomes.
Some of the software skills we look for include (but are not limited to):
+ Revit
+ BIM 360
+ Civil 3D
+ Navisworks
+ Inventor
+ Vault
+ Flame
+ Maya
+ 3DS Max
Additionally, we highly value the following soft skills and languages:
+ Problem-solving
+ Relationship-building
+ Self-driven
+ German
+ French
+ Italian
+ Spanish
**WHAT'S NEXT?**
If you would like to be considered for future opportunities in the Product Support Organization, please submit your CV here. Please keep in mind that this is not an open position - we highly recommend first browsing our open vacancies and submitting your application here only if you cannot find a currently open position that matches your skills. We will contact you if and when a position in Product Support Organization opens that is a match with your skills and experience.
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
**Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers (Careers%20% %3E) .**
21WD52563
NOTE: This is NOT an open position. Please submit your CV here for future consideration.
**WHO IS AUTODESK?**
From the greenest buildings to the cleanest cars, from the smartest factories to the biggest stories, amazing things are created every day with Autodesk. Over four decades we've worked together with our customers to transform?how?things are made, and in doing so, we've also transformed?what?can be made. A car's performance now inspires the method of its manufacture, a city's infrastructure helps predict the unpredictable, and the creation of ever-bigger universes shapes ever-bigger stories.
Today our solutions span countless industries empowering innovators everywhere. But we're restless to do more. We don't believe in waiting for progress, we believe in making it. By combining and recombining technologies. By blurring boundaries, reinventing rules, and merging fields. By unleashing talent and unlocking insights across industries. By helping our customers converge on solutions to the challenges we all face today?At Autodesk, we believe that when you have the right tools to work and think flexibly you have the power to transform what actually needs making. The power to design and make a better world for all.
**WHO IS THE PRODUCT SUPPORT ORGANIZATION?**
Global Product Support (GPS) is a dynamic team of product, industry, and workflow experts responsible for delivering support services to customers ranging from Territory Accounts (SMB) to Named Accounts (Enterprise). We provide technical guidance, analytics, thought leadership, and hands-on, root-cause problem resolution to help and inspire our customers to maximize the business value and adoption of their technology investments.
GPS is part of our Customer Success organization and our 2000+ person Worldwide Field Operations division.
**WHAT DO WE LOOK FOR?**
We look for individuals that will support us in two main roles: Technical Support Specialist and Designated Support Specialist. Technical Support Specialists are in charge of resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base. On the other hand, Designated Support Specialists are the trusted advisors to a portfolio Named Accounts. Working together with an account team, they build the relationship with our key customers to help them reach their desired outcomes.
Some of the software skills we look for include (but are not limited to):
+ Revit
+ BIM 360
+ Civil 3D
+ Navisworks
+ Inventor
+ Vault
+ Flame
+ Maya
+ 3DS Max
Additionally, we highly value the following soft skills and languages:
+ Problem-solving
+ Relationship-building
+ Self-driven
+ German
+ French
+ Italian
+ Spanish
**WHAT'S NEXT?**
If you would like to be considered for future opportunities in the Product Support Organization, please submit your CV here. Please keep in mind that this is not an open position - we highly recommend first browsing our open vacancies and submitting your application here only if you cannot find a currently open position that matches your skills. We will contact you if and when a position in Product Support Organization opens that is a match with your skills and experience.
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
**Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers (Careers%20% %3E) .**
This advertiser has chosen not to accept applicants from your region.
5
Software Engineering Manager, GCE Fleet Maintenance
Dublin, Leinster
Google
Posted 3 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
+ 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
+ 3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.
**Preferred qualifications:**
+ Experience with distributed systems.
+ Knowledge of architecture.
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.
With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.
We are accountable for the Google Compute Engine fleet maintenance "as a service". Our customers are Google Cloud customers and we delight them by enabling them to define the maintenance experience their Virtual Machines get and control how maintenance impacts their workloads.
As a Software Engineering Manager, you will play a pivotal role in shaping the future of planned maintenance experience for GCE customers. You will work with a talented team responsible to build and improve systems which provide customers with greater control and predictability over maintenance windows. You will develop innovative solutions to enable customers developing Artificial Intelligence/Machine Learning products.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Lead, mentor, and coach the team of software engineers, providing guidance, support, and career development opportunities. Foster a culture of collaboration and innovation. Recruit and hire engineers to grow the team.
+ Collaborate with cross-functional teams to define project scope, plan delivery, mitigate risks and communicate updates. Plan, prioritize, and manage the team's workload to ensure timely delivery of projects. Build strong relationships with cross-functional teams to ensure alignment and collaboration.
+ Advocate engineering best practices, establish and improve team processes for collaboration. Drive technical decision-making and ensure the team delivers high-quality, scalable, and maintainable software solutions. Identify and drive improvements to the team's operational posture and processes.
+ Identify, plan and deliver improvements for customers. Develop team roadmap and strategy to meet organizational goals. Identify opportunities for innovation and improvement within the team and the organization.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
+ 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
+ 3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.
**Preferred qualifications:**
+ Experience with distributed systems.
+ Knowledge of architecture.
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.
With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.
We are accountable for the Google Compute Engine fleet maintenance "as a service". Our customers are Google Cloud customers and we delight them by enabling them to define the maintenance experience their Virtual Machines get and control how maintenance impacts their workloads.
As a Software Engineering Manager, you will play a pivotal role in shaping the future of planned maintenance experience for GCE customers. You will work with a talented team responsible to build and improve systems which provide customers with greater control and predictability over maintenance windows. You will develop innovative solutions to enable customers developing Artificial Intelligence/Machine Learning products.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Lead, mentor, and coach the team of software engineers, providing guidance, support, and career development opportunities. Foster a culture of collaboration and innovation. Recruit and hire engineers to grow the team.
+ Collaborate with cross-functional teams to define project scope, plan delivery, mitigate risks and communicate updates. Plan, prioritize, and manage the team's workload to ensure timely delivery of projects. Build strong relationships with cross-functional teams to ensure alignment and collaboration.
+ Advocate engineering best practices, establish and improve team processes for collaboration. Drive technical decision-making and ensure the team delivers high-quality, scalable, and maintainable software solutions. Identify and drive improvements to the team's operational posture and processes.
+ Identify, plan and deliver improvements for customers. Develop team roadmap and strategy to meet organizational goals. Identify opportunities for innovation and improvement within the team and the organization.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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