141 Administrative jobs in Ireland

customer support representative

Premium Job
Remote €1400 - €2800 per month Calabria shipping agency

Posted 6 days ago

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Job Description

Part Time Contract

We are looking for a customer-oriented service representative. will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities Customer Service Responsibilities list:
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Requirements and skills
  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Company Details

Calabria Shipping Agency is able to assist all types of Italian and foreign ships calling the port of Gioia Tauro and in Italy.Acroos E.U, UK & US Thanks to a network of agencies, Calabria Shipping can provide international representation in the Mediterranean. Professionals with a solid experience in shipping and a headboard organizational structure provide services which meets the specific needs of each clien
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Quality Technician- Evening Shift

Shannon, Munster Zimmer Biomet

Posted 2 days ago

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Job Description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
**What You Can Expect**
Provide first level Quality Engineering support to production. Role model quality compliance best practices on shift. Be the primary point of contact for any quality excursions and act immediately to control all affected product and resolve the non-conformance. Work with Engineering on new equipment and program releases.
**How You'll Create Impact**
+ Disposition all non-conforming lots on hold in a timely manner and fully compliant to procedure.
+ Assess all product builders in training for certification readiness.
+ Analyse all gage calibration failures for impact to product and conduct follow-up activities as necessary to control all affected product.
+ Support Engineering through review of program First Article Lay-outs and through qualification of new equipment.
+ Conduct test Method Validations on product acceptance activities.
+ Analyse and report out on all quality performance metrics and take action to address any adverse trends.
+ Support the cleanroom monitoring program and investigate and respond to any out of control events
+ Act as the primary Quality point of contact on shift and coach and mentor all production personnel on
+ Quality compliance best practices.
+ Analyse the impact of unscheduled maintenance on the validated state of any process and ensure that the process has been returned to its validated state prior to release of equipment back to production.
+ Support site transformational projects as necessary.
+ Lead yellow belt teams to investigate and resolve any quality compliance or performance issues, as needed.
**What Makes You Stand Out**
+ Advanced knowledge of the following measurement devices: caliper, micrometer, and optical comparator.
+ In depth knowledge of Good Manufacturing Practices.
+ Familiarity with QSR and FDA requirements.
+ Should be familiar with general dimensioning and tolerances (GD &T).
+ A knowledge and proficiency in coordinate measuring machine (CMM) operations would be useful
+ Familiarity with computer production tracking software or spreadsheet manipulation.
**Your Background**
+ Diploma in Quality or related field.
+ Previous experience in a quality related role desirable
EOE/M/F/Vet/Disability
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Operations Clerk

Dublin, Leinster UPS

Posted 2 days ago

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Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
As a **Warehouse Clerk** at **UPS Healthcare** , you will play a critical role in the accurate handling, tracking, and shipping of medical products and devices. You will ensure that healthcare shipments are managed with precision and care, supporting the safe and timely delivery of life-saving supplies. This position requires a high level of attention to detail, commitment to quality, and adherence to healthcare logistics standards.
**Key Responsibilities:**
+ Receive, inspect, and verify incoming healthcare shipments for accuracy and quality.
+ Accurately pick, pack, and stage medical products for shipping using warehouse management systems (WMS).
+ Label, scan, and document shipments in accordance with UPS Healthcare protocols and FDA/GMP guidelines.
+ Maintain inventory accuracy by performing regular cycle counts and reporting discrepancies.
+ Ensure proper handling and storage of sensitive materials, including cold chain and controlled substances (if applicable).
+ Comply with all UPS Healthcare operational procedures and safety standards.
+ Operate material handling equipment (MHE), such as pallet jacks or forklifts (certification may be required) training will also be provided.
+ Collaborate with team members and leadership to ensure service level agreements (SLAs) are met.
+ Maintain a clean and organized work area to support a safe and compliant environment.
**Qualifications:**
+ Prior experience in a warehouse, logistics, or healthcare distribution environment preferred.
+ Basic computer literacy and ability to use inventory and shipping software.
+ Strong attention to detail and commitment to quality.
+ Ability to work in temperature-controlled environments, including refrigerated areas, if necessary.
**Work Environment:**
+ Fast-paced, regulated healthcare logistics environment.
+ May involve exposure to cold storage areas and handling of medical products.
+ Team-oriented culture with a strong focus on safety and compliance.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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Air Operations Clerk ( PM SHIFT) 2pm-10pm

Dublin, Leinster UPS

Posted 2 days ago

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Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
The Air Ramp Clerk supports the Aircraft Load Planning, Fueling, and De-ice group processes. He/She ensures daily planning and safety awareness. The Air Ramp Specialist provides procedural and safety education to department members.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.

Fund Accounting Assistant Manager

Dublin, Leinster U.S. Bank

Posted 2 days ago

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Job Description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
**Job Description**
**Job Description -** **Fund Accounting Assistant Manager -** **Fixed Term 12 Month Contract**
**US Bank Global Fund Services is a global market leader in Fund Administration. With a focus on technology driven solutions, US Bank Global Fund Services Ireland Ltd. adopts a client centric service model, where all aspects of NAV production are delivered from City Quay in Dublin 2. As a result, employees gain excellent experience encompassing all services associated with servicing open/closed-end alternative investment hedge/private equity funds. We are looking for the best talent to continue to grow our organisation with challenging, dynamic roles and excellent career prospects.**
**Responsibilities:**
**Ensure a timely and accurate service delivery across the team**
**Full competency in all areas of NAV production and associated services**
**Serve as primary operational contact for a range of clients and therefore excellent written and verbal communication skills are a prerequisite**
**Ensure all new processes are documented and all funds procedures are updated periodically**
**Ability to cover the operations of all funds within the team, when required**
**Work with Senior Manager or Fund Accounting Director to plan and deliver the training and development of more junior colleagues**
**Work on projects / ad hoc tasks as required**
**Continually review processes for operational risks, efficiency and technology development opportunities**
**Ensure smooth deliver of fund audits. Managing clients, auditor and draft accounts within an agreed time schedule**
**Understand and review all key areas of fund legal documents that are relevant to service delivery**
**Establish strong working relationship with other business lines with U.S. Bank**
**Requirements:**
**6+ years' experience working in a hedge fund administration firm is required (at least 2 years in a supervisory role)**
**Knowledge of Advent Geneva preferred (World Investor or Mantra beneficial)**
**Have a strong knowledge of different asset types, Futures, Options, IRS, CDS, Equity Swaps. Review/process corporate actions, review interest accruals**
**Individual who takes initiative and ownership of assigned responsibilities**
**Strong oral and written communication skills**
**Ability to work under pressure and to tight deadlines**
**Ability to quickly recognise changing priorities and refocus efforts of the team accordingly**
**Ability to positively influence team morale, with excellent inter-personal ability**
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .
**Benefits** :
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.
**Posting may be closed earlier due to high volume of applicants.**
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Operational Database Administrator

Letterkenny, Ulster UnitedHealth Group

Posted 2 days ago

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Job Description

**Operational Database Administrator (ODBA) - Letterkenny**
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the role:**
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
As an Operational Database Administrator (ODBA) for an Epic system, you will manage complex databases that provide healthcare applications and data. This would include installing and administering operational database environments based on InterSystems IRIS, and performing environment setup and configuration, proactive monitoring, and maintenance. In addition to having an impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities of the Operational Database Administrators:**
· Successfully complete all required job training, including Epic certification, within first six months of employment and keep certifications up to date
· Creating and managing the operational database environments that serve production, reporting, disaster recovery, training, and non-production needs
· Applying InterSystems IRIS and Epic upgrades and updates to production and non-production environments
· Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of healthcare IT system
· Understanding performance metrics, monitoring system performance, and troubleshooting issues
· Configuring and maintaining environment copies according to the environment strategy
· Engaging in capacity planning exercises to ensure adequate system resources
· Help manage the Change Control processes for all Epic environments build migration and technical activities
· Review Sherlock and Galaxy notes and apply routine upgrades to all Epic environment client applications and back-end services
· Implement Epic system high availability strategies and mechanisms
· Ensure Epic application and infrastructure changes are communicated to the necessary teams across the enterprise
· Works closely with database, environment/infrastructure and internal/external enterprise security teams
· Provide on call support for production performance/availability or other critical issues
· Performs other duties as assigned
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
- Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience
- Strong Linux administration skills, including experience with command line tools, scripting, and troubleshooting
- Ability to create, understand, and follow processes to ensure successful execution of critical maintenance
**Preferred Qualifications:**
- Experience working with Epic Systems
- Knowledge of a command shell (BASH), plus languages and utilities such as awk, sed, or Perl
- Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMEMEA
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Supervisor, Biopharma (Core & Evening Shift) - Athlone, Ireland

Athlone, Leinster ThermoFisher Scientific

Posted 2 days ago

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards
**Job Description**
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
**Location/Division Specific Information**
Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
We have an opportunity within our Analytical GMP labs facility and analytical testing on drug substances and products. This role is based at our site in Athlone, Ireland.
**Discover Impactful Work:**
Provides line-level management coordination of resources and work schedules. Oversees daily operations and assists in preparation and implementation of company policies, quality systems and training programs. Ensures that projects are completed in a timely manner so that company revenues are met, and clients are satisfied with the quality and turnaround time of work being performed. Ensures that staff continue to be developed to keep pace with department goals and growth.
**A day in the Life:**
+ Supervises the daily activities of analysts within the Biopharmaceutical team, including interviewing, selection, hiring, professional development, performance management, and reviews and approves time records, requests for leave, and overtime.
+ Manages daily workflow, allocates resources, and tracks performance metrics.
+ Identifies and recommends process improvements and efficiency gains to optimize processes.
+ Monitors and ensures compliance with quality standards, investigates and resolves complex problems through root cause analysis, and implements corrective actions.
+ Responds to facility audit findings.
+ Assists management in their responsibilities.
+ Assists in preparation and implementation of PPD/client SOPs and company operational policies. Ensures adherence to SOPs, safety standards and company policies
**Keys to Success:**
**Education**
Bachelor's degree or equivalent preferred. Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years) or equivalent and relevant combination of education, training, & experience.
**Experience**
+ 1+ year demonstrated leadership qualities preferred
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
**Knowledge, Skills, Abilities**
+ Demonstrated proficiency of good organizational skills with the ability to adapt and adjust to changing priorities and to manage multiple assignments with challenging deadlines.
+ Proven leadership skills of technical staff
+ Ability to train and mentor junior staff
+ Demonstrated ability to be project solution driven
+ Good written and oral communication skills as well as presentation skills
+ Can independently perform root cause analysis
+ Technical writing skills; ability to write quality documents (SOPs, investigation forms, etc.)
+ Demonstrated knowledge of QA metrics of program base; ability to write and recommend changes to PPD SOPs
+ Project and time management skills
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
+ This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response
**_We welcome and encourage applicants from outside of Ireland. We can provide support with immigration and visa needs for successful applicants and dependents, tax consultations and other basic destination services. All other relocation costs are at the expense of the applicant._**
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Sr Data Reviewer, Cell Lab- Remote

ThermoFisher Scientific

Posted 2 days ago

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Sr Data Reviewer- Remote** **, Cell Lab**
At PPD, part of Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer.
We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research, our work spans laboratory, digital and decentralized clinical trial services.
Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
**Location/Division Specific Information**
Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic guides. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
**Discover Impactful Work:**
The role of Sr Data Reviewer is to support our Laboratory teams and in particular our Cell and Molecular biology lab in ensuring the integrity and quality of laboratory and chromatographic data and reports. They Perform review of a variety of complex analytical analysis experiments that are conducted on pharmaceutical and biopharmaceutical compounds in various formulations and/or biological matrices. Sr Reviewer possesses a thorough understanding of laboratory procedures and can reliably conduct routine, nonroutine (method establishment), and complex analytical data review ensuring scientific soundness and adhering to method validation. They also ensure analyses are following validated or experimental analytical procedures, and compare results to methodology, protocol and product specifications, Standard Operating Procedures (SOPs) acceptance criteria, and Good Manufacturing Practices (GMP).
This is the perfect job for someone who has strong review experience, Cell & Molecular experience and is looking to move away from hands on lab duties.
**A day in the Life**
+ Performs complex analytical data review, evaluating laboratory data for compliance with analytical methods, SOPs, client directives and scientific soundness.
+ Reviews development analyses of non-routine projects. Performs analytical data review of method qualification, verification, and validations interpreting the data for compliance and technical soundness.
+ Performs reviews routine and non-routine protocol and methods.
+ Facilitates in conversations with lab staff on best documentation practices and addressing quality findings
+ Delivers review findings noting deficiencies within the analytical data or reports in a clear and concise manner.
+ Escalates significant deficiencies to the project leader or supervisor for assessment.
+ Trains new Data Reviewers and laboratory staff in basic and complex analytical data review. Mentors junior data review staff in review process.
+ Advocates for quality and review process changes.
+ Assists the departmental manager or supervisor in the evaluation of the laboratory Data Review process and assists in assigning work to self and others
+ Identifies and drives process improvement initiatives
**Education** **and Experience**
+ BSc in Science or related field required
+ 5+ years of QA/QC experience required (gaining thorough knowledge of cell techniques such as bioassay experience, mammalian cell culture, flow cytometry, PCR including experience in reviewing analytical data/results)
+ Thorough knowledge of SOPs and Federal Regulations to include GLP and GMP
+ Strong verbal and written communication skills
+ Strong technical knowledge including an understanding of laboratory procedures, methodology and standards
+ Ability to train and mentor junior data review and lab staff
+ Ability to independently review laboratory reports and analytical methods
+ Strong attention to detail
+ Ability to provide clear and concise feedback and/or documentation of results
**Work Environment**
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
+ Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
+ Able to work upright and stationary and/or standing for typical working hours.
+ Able to lift and move objects up to 25 pounds.
+ Able to work in non-traditional work environments.
+ Able to use and learn standard office equipment and technology with proficiency.
+ May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
+ Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
This advertiser has chosen not to accept applicants from your region.

Scientist II, Biopharma - Athlone, Ireland - Core & Evening Shift

Athlone, Leinster ThermoFisher Scientific

Posted 2 days ago

Job Viewed

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards
**Job Description**
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
We have an opportunity for a Scientist II to join our Biopharmacetutical team on the Evening shift at our Analytical GMP facility based in Athlone, Ireland.
**Discover Impactful Work:**
As a Scientist I, you will use innovative technologies to perform high-quality sample testing for key pharmaceutical clients across the industry. Your sample preparation and analysis serve as an integral piece in helping PPD accomplish our goal of helping bring life-changing therapies to market.
**A day in the Life:**
+ Possesses an understanding of laboratory procedures and under general supervision can conduct complex analysis.
+ Performs a variety of routine sample preparation and analysis procedures to quantitatively measure pharmaceutical and biopharmaceutical compounds in a variety of formulations and/or biological matrices for stability and analytical testing.
+ Trains on routine operation, maintenance and theory of analytical instrumentation, SOPs and regulatory guidelines.
+ Responsible for review and compilation of results and data comparison against SOP acceptance criteria, methodology, protocol and product specifications.
**Education**
+ Bachelor's degree (Life Sciences degree preferred) or equivalent and relevant formal academic / vocational qualification
**Experience**
+ Previous experience that provides the knowledge, skills, and abilities to perform the job
+ Previous work experience which is comparable to 2 years, or equivalent combination of education, training, and experience.
+ In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
**Knowledge, Skills, Abilities**
+ Knowledge of routine operation, maintenance and theory of analytical instrumentation, SOPs and regulatory guidelines
+ Knowledge of applicable regulatory authority, compendia and ICH guidelines
+ Excellent manual dexterity skills
+ Good written and oral communication skills
+ Time management and project management skills
+ Proven solving and troubleshooting abilities
+ Ability to cross-train on sample preparation techniques with another laboratory group
+ Ability to work in a collaborative work environment with a team
+ Manual dexterity and can follow detailed written and verbal instruction
+ Cooperate with coworkers within an organized team environment or work alone with supervision
+ Manage time effectively to complete assignments in expected time frame
**Working Environment**
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
+ Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
+ Able to work upright and stationary and/or standing for typical working hours.
+ Able to work in non-traditional work environments.
+ Able to use and learn standard office equipment and technology with proficiency.
+ May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
+ Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at *. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
**_We welcome and encourage applicants from outside of Ireland. We can provide support with immigration and visa needs for successful applicants and dependents, tax consultations and other basic destination services. All other relocation costs are at the expense of the applicant._**
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
This advertiser has chosen not to accept applicants from your region.

Program Specialist, RiseUp

Dublin, Leinster ServiceNow, Inc.

Posted 2 days ago

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Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:**
The Program Specialist will play a vital, AI-enabled support role across the RiseUp with ServiceNow initiatives in EMEA. You will support employer engagement, track student and alumni success, and manage key platforms that power our learning and community ecosystems. This role emphasises the use of AI tools and data platforms to improve operational efficiency, personalize engagement, and deliver impactful experiences for learners, partners, and alumni.
This position is ideal for a detail-oriented, tech-savvy professional who is passionate about advancing career pathways for non-traditional talent - and who sees AI not as a buzzword, but as a practical tool for scale and transformation.
**Key Responsibilities**
**AI-Augmented Employer Engagement**
+ Support employer partnerships across initiatives Community Based Initiatives using AI-powered tools to maintain up-to-date contact lists, engagement status, and communication tracking.
+ Use AI analytics to prioritize employer follow-ups based on activity trends and interest signals.
+ Schedule and coordinate employer events (e.g., career talks, internships) informed by predictive insights from historical engagement data.
**Operational Tools & Platform Management**
+ Leverage the Global Learning Delivery (GLD) instance to track student cohorts and alumni milestones, integrating AI features that flag at-risk learners or incomplete placements.
+ Utilize Strategic Portfolio Management (SPM) with embedded AI to monitor project timelines, identify bottlenecks, and optimize reporting for initiatives.
+ Use AI-generated reports to support decision-making for resource allocation, program customization, and partner engagement strategies.
**AI-Enabled Community & Alumni Engagement**
+ Manage student and alumni engagement in the Circle/Alumni community platform, using AI tools to segment communications, recommend events, and personalise learning opportunities.
+ Coordinate alumni speaker participation, using AI to analyse past event feedback and match speakers with relevant topics or audiences.
+ Track and analyse alumni interactions and community engagement to support retention and advocacy strategies.
**Strategic Outreach & Regional Expansion**
+ Conduct AI-assisted research to identify new partner opportunities, including Community-Based Organisations (CBOs) across EMEA.
+ Use AI-driven workforce analytics to support proposals for regional pilots and employer partnerships.
+ Support outreach campaigns with AI-personalised messaging and scheduling tools that enhance engagement across regions and employer segments.
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 1 to 3 years of experience in program coordination, workforce development, employer engagement, or community outreach.
+ Strong organizational and communication skills; able to work with data, as well as people.
+ Experience working with digital platforms and learning and collaboration tools.
+ Comfort with spreadsheets, databases, and task-tracking software.
+ Commitment to growing the ServiceNow ecosystem providing access & education opportunities with a passion for supporting learners.
+ Experience with AI in educational or workforce settings.
+ Prior exposure to RiseUp with ServiceNow or similar reskilling/upskilling programs.
+ Knowledge of programs requiring coordination of student support operations, and project management.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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