195 Human Resources jobs in Ireland

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**1. Job Summary**
We are seeking a skilled and motivated SAP Technical Consultant to join our team as a Technical Service Manager. In this role, you will lead the delivery of high-quality technical managed services for **Rise with SAP** customers, ensuring smooth adoption of **SAP Private Cloud** . You will act as a trusted advisor, orchestrating end-to-end service delivery, managing customer relationships, and driving operational excellence across SAP infrastructure and cloud environments
**2. Key Responsibilities**
+ Serve as the primary contact for technical delivery topics, technology discussions, and contractual entitlements for private cloud customers.
+ Lead technical delivery and manage system landscapes as a representative of SAP Enterprise Cloud Services (ECS).
+ Orchestrate end-to-end delivery across SAP ECS, ensuring alignment with customer expectations.
+ Introduce managed services scope and roles during onboarding to establish strong partnerships.
+ Develop strategic technical engagement plans and act as a trusted advisor on SAP innovation roadmaps.
+ Manage SLA/KPI reporting, escalations, and operational security risks.
+ Support business continuity, incident/change processes, and compliance tracking.
+ Provide technical support across SAP systems, infrastructure, and hyperscaler environments.
+ Coordinate customer activities and contracts with a strong focus on relationship building.
+ Maintain customer satisfaction through proactive issue mitigation and escalation management.
+ Collaborate with ECS Technical Operations and other SAP roles to deliver a unified "One SAP" experience.
**3. Education and Qualification**
+ Bachelor's degree in Computer Science or related field.
+ ITIL Practitioner or equivalent certification desired.
+ High proficiency in customer communications and presentations.
+ Proficiency in English; Turkish and Italian specifically are a plus.
+ Strong understanding of SAP solutions, including S/4HANA architecture, conversion, migration paths, and tools.
**4. Work Experience**
+ Minimum 5 years in SAP technical consulting, SAP Basis administration, or SAP implementation projects.
+ Experience in IT service delivery (infrastructure), technical operations, and project management.
**5. Skills and Competencies**
+ Strong background in SAP System Operations (Basis, Databases, OS, Infrastructure).
+ Solid understanding of cloud architecture and IT infrastructure.
+ Excellent stakeholder management, negotiation, and presentation skills.
+ Ability to manage multiple priorities and engagements in parallel.
+ Strong customer focus, networking, relationship-building, and problem-solving skills.
**6. Preferred Skills**
+ Full E2E SAP Implementation / Upgrade / Conversion project experience.
+ SAP system performance analysis and troubleshooting.
+ Business Continuity & Disaster Recovery planning.
+ Network monitoring, VPN/firewalls, and ISO 27001 fundamentals.
+ Certifications in SAP Basis/Application, Project Management, or Hyperscalers.
**7. What You Bring**
+ Interest in technical topics and motivation to learn.
+ Strong interpersonal and communication skills for both technical and non-technical audiences.
+ Proactive problem-solving attitude and ability to handle escalations effectively.
+ Experience working in international and global virtual matrix organizations.
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

This role will be based in our **Limerick** site.
This co-op position offers students hands-on experience in a **regulated medical device company** , supporting HR Business Partners across multiple sites. The student will work on a project that benefits both their **academic development and the company** and will support on a wide range of HR activities including **engagement, employee relations, recruitment, reporting & administration.**
_Tasks may include:_
+ Identifying a **process improvement project** along with your Stryker manager and College Supervisor
+ Provides support to the team and department in multiple areas, for example, **engagement activities, recruitment, employee relations, administration support, & reporting** across multiple sites
+ Support the team in HR Generalist activities such as **Employee Relations, Comp & bens, general admin** etc
**What you will need:**
+ Currently completing a college qualification in a business discipline, **preferably in HR**
+ Be interested and enthusiastic about **pursuing a career in HR.**
+ Honesty, Integrity and discretion are **essential** .
+ **Self-motivated, flexible and hardworking** . Enjoys working in a dynamic, fast and results orientated environment
+ **Reliable, dependable and punctual**
+ **Organised, focused** and capable of **multi-tasking**
+ Good **analytical** and **problem solving** skills
+ Excellent verbal and written **communication skills** as well as a **basic level of PC skills**
+ Is a **team player** and capable of working as part of a **multi-disciplined team**
**What we can offer:**
+ Attractive **salary** & **vacation** entitlement
+ Experience **our inclusive, people-first culture** . You will be paired with mentors and have access to leaders who **support your growth, give constructive feedback, and help build confidence.**
+ **Flexible** working hours
+ **Sports & Social** clubs and DE&I **Employee Resource Groups**
+ The opportunity to contribute to **real-world projects** that make a difference in improving **healthcare and patients' lives.** In Stryker, you will be given responsibilities that truly matter.
**Next steps:**
+ Once you have applied to one of our co-op opportunities, our dedicated University Recruiting Business Partners will take some time to look through your application and ensure you meet the criteria in relation to the specific position.
+ Should all requirements be met, and you are happy to proceed, in September, successful candidates will be invited to a final round business interview with the hiring team.
+ If successful through the final round business interview, you will receive your offer shortly after
+ Please note, individual recruitment timelines may vary - please keep in contact with your University Recruiting Business Partner and your university placement coordinator for specific timelines and updates.
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

The Editor service is at the heart of Microsoft's mission to empower users to write with clarity, confidence, and impact. It powers intelligent language experiences across Word, Outlook, Teams, and other Microsoft 365 products, serving hundreds of millions of users globally. Built on cutting-edge AI and machine learning, Editor processes trillions of requests monthly, delivering real-time grammar, style, and clarity suggestions at scale. As a **Senior Software Engineer - Editor Service** on the Editor team, you'll help shape the future of writing assistance by building resilient, scalable services that push the boundaries of natural language understanding and user experience.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Architect, design, and implement cloud-based microservices that power Editor's intelligent writing features across Microsoft 365.
+ Lead technical design discussions and drive decisions that improve scalability, reliability, and performance of the Editor service.
+ Collaborate with applied scientists, designers, and product managers to deliver ML-backed features that enhance writing quality and user productivity.
+ Mentor junior engineers and contribute to a culture of technical excellence, inclusion, and continuous learning.
+ Own end-to-end delivery of features-from ideation and design through development, testing, deployment, and monitoring.
+ Ensure compliance with security, privacy, and accessibility standards across all service components.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science or related technical field AND proficient technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
+ OR equivalent experience.
+ Professional software development experience, including designing and shipping scalable cloud services.
+ Proficiency in object-oriented programming languages such as C#, Java, or C++, and experience with distributed systems and microservices architecture.
+ Solid understanding of software design patterns, system architecture, and performance optimisation.
+ Experience with cloud platforms (e.g., Azure, AWS, GCP) and modern DevOps practices including CI/CD pipelines, monitoring, and incident response.
+ Familiarity with machine learning concepts and integrating ML models into production services is a plus.
+ Solid grasp of data structures, algorithms, and asynchronous programming models.
+ Experience with Agile development methodologies and cross-functional collaboration.
**Preferred Qualifications:**
+ Ability to lead by example, influence technical direction, and drive alignment across teams.
+ Solid problem-solving skills and a bias for action in ambiguous or complex situations.
+ Excellent communication and collaboration skills, with a track record of mentoring and growing engineering talent.
+ A customer-first mindset, with a commitment to delivering high-quality, reliable, and performant services.
+ Curiosity and drive to explore new technologies, challenge assumptions, and continuously improve the product and team.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Are you a professional seeking a new challenge in a dynamic and fast developing business? By joining us in **Cork or Dublin (Ireland)** as **Field Service Engineer** you will become part of the **Systems and Solutions Team.**
Working alongside the Team Leader Life Cycle Services, you will support engineering efforts for Emerson solutions, specifically DeltaV, covering automation hardware, maintenance, diagnostics, setup, commissioning, and project execution. Act as the main point of contact for customers, delivering technical support, coordinating service contracts and projects, and advising on maintenance and configuration improvements to enhance performance and satisfaction.
**Let's Go, together!** We offer a dynamic environment where individual contributions and inventions are valued and provide opportunities for training and self-development.
**In This Role, Your Responsibilities Will Be:**
+ Deliver advanced maintenance and technical support tailored to customer needs, ensuring reliable system performance.
+ Recommend product enhancements, system upgrades and health checks to optimize customer operations.
+ Resolve complex technical issues, collaborating with Emerson Customer Support and Product Engineering when needed.
+ Work closely with a team of skilled service engineers on maintenance activities and service projects.
+ Provide hands-on customer training on the application, operation and maintenance of Emerson's products.
+ Identify new service and product opportunities, contributing to business growth and customer success.
+ Support commissioning, start-up and service promotions in coordination with the sales team.
+ Visit customer locations as required, taking part in on-call schedules and verifying all documentation and reports adhere to Emerson's quality guidelines.
**Who You Are:**
You have a strong instinct to act, adjust easily, and show resilience, taking responsibility for challenges and driving initiatives with courage. You communicate effectively, are customer-focused, and proactively align service activities with expectations. You solve complex problems and drive continuous improvement to enhance products, services, and customer satisfaction.
**For This Role, You Will Need:**
+ Hold an Associate-level certification for all services performed on site, and a Professional-level certification in at least one area of expertise.
+ Understanding of DCS and PLC systems, such as Emerson's DeltaV or equivalent experience, coupled with knowledge of cGMP requirements.
+ In-depth knowledge and experience of automation and control systems within pharmaceutical process plants, typically with around four years' experience in related areas.
+ This role focuses on products and services in customer plants. Travel to these sites and international locations for trainings is required as needed as well as on-call duties.
+ IE/EU/UK Driver's License essential.
**Preferred Qualifications that Set You Apart:**
+ Previous experience with DeltaV or other Emerson's systems
+ Matrix organization experience
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams.
Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
**Benefits**
+ Flexible and diverse working environment combining time in the office, from home, and at customer sites
+ 24/7 company car
+ Pension scheme with employer contribution
+ Comprehensive health and life insurance
+ Sickness benefit
+ 25 days annual leave plus 10 public holidays
+ Opportunities for professional development, training, and career growth
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Are you a professional seeking a new challenge in a dynamic and fast developing business? By joining us in **Cork or Dublin (Ireland)** as **Field Service Engineer** you will become part of the **Systems and Solutions Team.**
Working alongside the Team Leader Life Cycle Services, you will support engineering efforts for Emerson solutions, specifically DeltaV, covering automation hardware, maintenance, diagnostics, setup, commissioning, and project execution. Act as the main point of contact for customers, delivering technical support, coordinating service contracts and projects, and advising on maintenance and configuration improvements to enhance performance and satisfaction.
**Let's Go, together!** We offer a dynamic environment where individual contributions and inventions are valued and provide opportunities for training and self-development.
**In This Role, Your Responsibilities Will Be:**
+ Deliver advanced maintenance and technical support tailored to customer needs, ensuring reliable system performance.
+ Recommend product enhancements, system upgrades and health checks to optimize customer operations.
+ Resolve complex technical issues, collaborating with Emerson Customer Support and Product Engineering when needed.
+ Work closely with a team of skilled service engineers on maintenance activities and service projects.
+ Provide hands-on customer training on the application, operation and maintenance of Emerson's products.
+ Identify new service and product opportunities, contributing to business growth and customer success.
+ Support commissioning, start-up and service promotions in coordination with the sales team.
+ Visit customer locations as required, taking part in on-call schedules and verifying all documentation and reports adhere to Emerson's quality guidelines.
**Who You Are:**
You have a strong instinct to act, adjust easily, and show resilience, taking responsibility for challenges and driving initiatives with courage. You communicate effectively, are customer-focused, and proactively align service activities with expectations. You solve complex problems and drive continuous improvement to enhance products, services, and customer satisfaction.
**For This Role, You Will Need:**
+ Hold an Associate-level certification for all services performed on site, and a Professional-level certification in at least one area of expertise.
+ Understanding of DCS and PLC systems, such as Emerson's DeltaV or equivalent experience, coupled with knowledge of cGMP requirements.
+ In-depth knowledge and experience of automation and control systems within pharmaceutical process plants, typically with around four years' experience in related areas.
+ This role focuses on products and services in customer plants. Travel to these sites and international locations for trainings is required as needed as well as on-call duties.
+ IE/EU/UK Driver's License essential.
**Preferred Qualifications that Set You Apart:**
+ Previous experience with DeltaV or other Emerson's systems
+ Matrix organization experience
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams.
Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
**Benefits**
+ Flexible and diverse working environment combining time in the office, from home, and at customer sites
+ 24/7 company car
+ Pension scheme with employer contribution
+ Comprehensive health and life insurance
+ Sickness benefit
+ 25 days annual leave plus 10 public holidays
+ Opportunities for professional development, training, and career growth
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Changing lives. Building Careers.
Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what's possible and making headway to help improve outcomes.
As a **Customer Service Representative** , you will play a vital role in ensuring a seamless customer experience across Europe, the Middle East, and Africa. You will be responsible for processing orders, addressing inquiries, and resolving complaints efficiently and professionally. This position requires exceptional communication skills, strong problem-solving abilities, and a passion for delivering world-class service.
**Your Responsibilities**
+ **Order Management:** Accurately process and acknowledge customer orders received via phone, email, fax, or other channels.
+ **Customer Inquiries:** Address and resolve inquiries regarding order status, inventory availability, product information, pricing, invoices, and delivery timelines.
+ **Problem-Solving:** Identify customer needs and resolve basic to moderately complex issues using available resources. Escalate when necessary.
+ **Product Knowledge:** Maintain up-to-date knowledge of catalog offerings to provide accurate product information.
+ **Complaint Resolution:** Handle customer complaints, document issues within required timelines, and arrange product returns or credit notes where needed.
+ **Backorder Management:** Proactively communicate product availability and manage backorders, keeping customers informed of availability dates.
+ **Administrative Tasks:** Create and distribute daily sales invoices.
+ Process requests for catalogs, price sheets, and invoice copies.
+ Retrieve and process voice messages promptly.
+ Handle product evaluation and travel set requests.
+ **Sales Support:** Assist the sales team with pricing, quotes, service contracts, product samples, customer calls, and account creation.
+ **Collaboration:** Work with internal departments (e.g., Finance, Supply Chain) to resolve customer inquiries and improve service levels.
+ **Reporting:** Ensure timely completion of daily, weekly, and monthly reports per business requirements.
+ **Continuous Improvement:** Actively participate in projects to enhance service delivery and provide feedback to supervisors.
+ **Flexibility:** Work during Irish public and bank holidays as required, in compliance with local laws.
**Essential Qualifications:**
+ High school diploma or Associate's Degree or higher.
+ Fluency in English and Spanish (verbal and written).
**Experience:**
+ 1-3 years of experience in customer service, preferably in a shipping/export/logistics
**Skills and Competencies:**
+ Additional language fluency in Arabic would be fantastic
+ Strong verbal and written communication skills; ability to communicate effectively with diverse customers and internal teams.
+ Customer-focused mindset with a passion for delivering outstanding service.
+ Excellent problem-solving, critical thinking, and analytical skills.
+ Ability to work under pressure, manage priorities, and meet deadlines.
+ High attention to detail and organizational skills.
+ Positive attitude with a commitment to fostering a collaborative and inclusive team environment.
+ Familiarity with Order-to-Cash processes and systems such as Oracle or Salesforce is an advantage.
+ Proficiency in using computers and general office equipment (e.g., telephone, fax, copier).
+ Experience with CRM tools and ERP systems is preferred.
+ Spanish or other language would be a plus
**Unsolicited Agency Submission**
Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. A formal written agreement is required before engaging any agency, and it must be executed and authorized by the Vice President, Talent Acquisition. Where agency agreements are in place, introductions (the initial sharing of a candidate's name, resume, or background) are position-specific and may only occur within the scope of that approved agreement. Please, no phone calls or emails.

The Asset Servicing - Senior Client Service Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
**Key Responsibilities:**
+ **Client Communication & Service:** Directly communicate with clients, providing high-quality responses to inquiries and actively participating in service meetings with prepared data and issue analysis.
+ **Relationship Building & Resolution:** Cultivate strong relationships with internal operational partners and leverage influencing skills to drive resolution of long-standing operational issues.
+ **Operational & Product Expertise:** Maintain a strong working knowledge of Corporate Actions, Income, Proxy events, and operational platforms to independently resolve approximately 80% of incoming queries.
+ **Solution Development & Quality Control:** Develop client-specific service solutions, ensure quality control, and contribute to the creation of business-required documents to enhance efficiency.
+ **Efficiency & Productivity:** Execute multiple transactions of moderate complexity to achieve operational efficiency and maintain high productivity levels.
+ **Risk Management & Compliance:** Minimize risk by adhering to procedural requirements, audit and control policies, and actively participating in compliance-related activities.
+ **Continuous Improvement & Innovation:** Collaborate with peers and product teams to develop solutions, create dynamic MIS, and continuously seek opportunities to reduce manual processes.
+ **Ethical Conduct & Safeguarding Assets:** Appropriately assess and mitigate risk in business decisions, ensuring compliance with regulations, adhering to policy, and escalating control issues transparently to safeguard the firm's reputation, clients, and assets.
**Ideal Background:**
+ Relevant work experience
+ Intermediate level experience in a related role
+ In-depth knowledge of securities processing, combined with a solid understanding of hedge fund industry standards and practices
+ Communicates with tact and diplomacy in order to exchange potentially complex/sensitive information
+ Deals with most problems independently
+ Has some latitude to resolve complex issues related to the analysis of hedge fund activities
+ Bachelor's/University degree
**What we can offer you**
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
#LI-DP2
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**Job Family Group:**
Operations - Transaction Services
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**Job Family:**
Asset Servicing
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**About Us:**
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
**Position Purpose:**
As part of a busy transport team, our Customer Service Representatives (Class C drivers) are responsible for the collection, destruction, movement and unloading of confidential waste paper and electronic storage devices on behalf of various customers within the professional, financial and retail industries.
**Key Job Activities:**
Working a 40-hour week over 4 days and acting as a key point of customer contact, you will also be expected to reconcile/complete all relevant documentation and issue a certificate of destruction via a hand-held terminal.
Remove the console bags from each console and tie them tightly so no paper escapes while transferring to the truck.
Ensure that no material is left in the console.
Replace the console bag with an empty bag and lock the console.
Take material directly to the shredder truck and proceed to shred.
Make sure the truck gates are secure so that none of the contents escape from the truck during the shred.
Immediately upon completion of the shredding locate the client's for signature.
Give and explain certificate of destruction to client.
Record time shred was completed.
**Education:**
Junior and Leaving Certificates.
**Experience (EMEAA):**
Relevant driving experience and a Class C licence, along with a full driver CPC card.
The ability to undertake heavy lifting and physically demanding work, involving the safe movement of large wheeled trolleys on and off vehicles.
Excellent customer service skills and plenty of flexibility around working hours.
Ability to read and understand client information sheets.
Ability to write clear messages on daily reporting sheets.
**Certifications and/or Licenses:**
**Benefits:**
Stericycle offers you:
+ Contributory Pension Scheme
+ Life Insurance
+ Access to SteriCares, our employee support fund
+ Stericycle University - Our online library of self-development & learning
+ Annual performance related pay review.
+ Referral Scheme (Earn by introducing people in your network to the Stericycle family)
+ Flu voucher
+ Eye Test voucher
And more.
**_Disclaimer:_**
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.