6 Creative & Digital jobs in Ireland

**Job Requisition ID #**
25WD90977
**Position Overview**
As a Sr. Content Developer at Autodesk, you will play a crucial role in the Content Strategy & Experience team within Customer Technical Success (CTS). You will ensure high-quality content is delivered to customers, empowering them to work through their inquires including account management, downloads, purchases, refunds, and billing-so they can successfully adopt and use Autodesk's platforms with ease.
In this role, you will join a newly formed team of content creators who design integrated omni-channel audience-centric content plans to enable Autodesk to provide self-service solutions to customers by providing quality content to Autodesk support page and to inform AI-driven help.
**Responsibilities**
+ Collaborate with stakeholders, find and use customers' insights to create audience-focused content plans that improve customers' digital support experience. This implies a proactive mindset with designing and implementing programs to manage the entire content lifecycle, aligning anticipated customer needs with the right content formats, at the right time, and delivery systems. Additionally, plan and execute content updates for the account management page to ensure seamless transitions and consistent user experiences, empowering customers to self-serve by managing their account-related activities and interactions with the platform efficiently
+ Proactively use data driven insights and expertise to enhance content that increases consumption and findability of content. Ensure content is published, accurate, easy to consume, and optimized for delivery across channels, especially through search engines (SEO) and Large Language Models (LLM)
+ Monitor and report on the effectiveness of content development and consistently provide new and relevant content ideas and actionable recommendations and insights for content scope. Guide and train CTS staff on best practices for content creation focusing on efficiency and quality
+ Maintain a working knowledge of all topics related to account management , downloads, purchases, refunds, and billing to ensure the validity of information and effectiveness of content for customer self-service
+ Stay updated on content trends, emerging technologies, and best practices in content strategy. Integrate relevant insights into the team to promote a culture of innovation and knowledge sharing
**Minimum Qualifications**
+ 5+ years of experience in creating and managing audience-focused content plans, analyzing audiences, handling the entire content lifecycle, including writing, and editing customer-facing support content
+ Exceptional communication, project management, and stakeholder engagement skills, turning strategic plans into clear tasks, prioritizing activities based on urgency and impact, simplifying complex projects, and driving progress and improvement
+ Strong analytical and problem-solving skills
+ Self-driven, proven ability to work independently and collaborate well across various levels and locations
+ Good understanding of customer support operations, knowledge management, and self-service strategies
+ Familiarity with content management systems (CMS), authoring tools, SEO, and Large Language Models
+ Working knowledge of content governance principles and best practices
+ Willingness to attend global meetings across varying time zones, ensuring effective collaboration and communication across diverse geographical regions and organizational levels
+ Experience in training and enabling staff on best practices for content creation is a plus
#LI-FB1
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Sales Careers**
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).

Description
Amazon Payments Europe S.C.A. (APE) and Amazon Payments UK Limited (APUK) is seeking a dynamic, innovative and motivated Compliance Analyst to join our growing KYC Compliance Operation team. This role is critical to support the rapid expansion of Amazon's payments business and ensure rigorous adherence to regulatory compliance standards across all licensed products under APE and APUK.
As part of the first line of defence (1LOD), the Compliance Analyst plays a key role in completing and reviewing customer due diligence (CDD) and broader compliance tasks. The role includes delegated authority to approve cases, ensuring that regulatory obligations are met while balancing operational efficiency and customer experience. Analysts collaborate with wider operations team, the 2LoD Compliance Office, process team, the KYC program, and screening team, and will contribute to projects that enhance processes and controls.
Key job responsibilities
- Conduct onboarding and ongoing KYC Customer Due Diligence (CDD) checks, including identity and business verification.
- Review sanctions and PEP screening results and request approval from senior management where required.
- Exercise delegated authority to approve cases once performance and competency are demonstrated. Review escalation and apply holistic assessment.
- Identify and document exceptions, escalate areas of concern and ensure appropriate records are maintained.
- Support the implementation of regulatory changes into processes.
- Drive process improvements to strengthen regulatory compliance, improve quality and support better customer experience.
- Identify process gaps and recommend changes that improve efficiency, strengthen compliance controls, and reduce KYC-related risks.
- Prepare and report KYC/AML metrics
Basic Qualifications
- Fluency in Dutch and English.
- Bachelor's degree preferably in Business, Law, Finance or Compliance.
- 1-2 years of AML/KYC Compliance experience within financial services or payments.
- Strong working knowledge of AML, KYC and financial crime regulation.
Preferred Qualifications
- An AML related certification.
- Payments or e-commerce background.
- Fluency in other European languages is an added advantage
- Preferably working experience in an operations environment.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Payments Europe S.C.A. (APE) and Amazon Payments UK Limited (APUK) is seeking a dynamic, innovative and motivated Compliance Analyst to join our growing KYC Compliance Operation team. This role is critical to support the rapid expansion of Amazon's payments business and ensure rigorous adherence to regulatory compliance standards across all licensed products under APE and APUK.
As part of the first line of defence (1LOD), the Compliance Analyst plays a key role in completing and reviewing customer due diligence (CDD) and broader compliance tasks. The role includes delegated authority to approve cases, ensuring that regulatory obligations are met while balancing operational efficiency and customer experience. Analysts collaborate with wider operations team, the 2LoD Compliance Office, process team, the KYC program, and screening team, and will contribute to projects that enhance processes and controls.
Key job responsibilities
- Conduct onboarding and ongoing KYC Customer Due Diligence (CDD) checks, including identity and business verification.
- Review sanctions and PEP screening results and request approval from senior management where required.
- Exercise delegated authority to approve cases once performance and competency are demonstrated. Review escalation and apply holistic assessment.
- Identify and document exceptions, escalate areas of concern and ensure appropriate records are maintained.
- Support the implementation of regulatory changes into processes.
- Drive process improvements to strengthen regulatory compliance, improve quality and support better customer experience.
- Identify process gaps and recommend changes that improve efficiency, strengthen compliance controls, and reduce KYC-related risks.
- Prepare and report KYC/AML metrics
Basic Qualifications
- Fluency in Chinese and English.
- Bachelor's degree preferably in Business, Law, Finance or Compliance.
- 1-2 years of AML/KYC Compliance experience within financial services or payments.
- Strong working knowledge of AML, KYC and financial crime regulation.
Preferred Qualifications
- An AML related certification.
- Payments or e-commerce background.
- Fluency in other European languages is an added advantage
- Preferably working experience in an operations environment.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

Overview

Intercom is hiring a Product Design Director who can lead from the front - raising the bar on craft, building high-performing teams, and helping us move fast through ambiguity.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything-fast. We're at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support. Design is changing rapidly in the age of AI, and our designers at Intercom are at the forefront of defining this new role.

This shift isn't just changing what we build-it's changing how we work. We're not a startup, but we move like one-there's urgency, pace, and energy. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand-and two co-founders from design-you'll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there's no better place to be.

Why this role exists

This year, we're doubling down on craft, execution, and design leadership. In a world where it's easier and easier to get software off the ground and to 75% built, it's the last 25% that really matters. We're tearing up old playbooks. Shipping faster. Going deeper on detail. And raising the bar on everything we put in front of a customer.

We're hiring a Product Design Director to be the overall design leader of our high-performing centralised design team focussed solely on building Fin. This is not a maintenance role. It's a build-and-scale role. Our goal is nothing less than breakout success in the major new category of AI Agents for Customer Support. You'll be a direct partner to product and engineering leaders across the company to define and ship what's next - not what's already been done before.

We need leaders-people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy or people-management only role. We need a maker, a doer, a leader. Somebody who loves to partner and can lead through the work.

Must Have Experience

• Leading and growing high-performing design teams in product-first companies.
• Hiring, coaching, and developing designers at all levels - from IC to leaders/managers.
• Owning execution across a primary product line and a portfolio of features. Driving design excellence through every detail.
• Partnering deeply with Product and Engineering leadership to align on priorities, make tradeoffs, and move fast.
• Thriving in ambiguous, fast-changing environments - and turning chaos into clarity.
• A track record of driving a team to ship great software , not just making decks about it.
• Strong visual sensibility, high standards for craft, and an eye for detail.
• Demonstrated product taste - you know what great looks like, and you can help teams get there.

Who This Role Is Not For

• People who need certainty, full specs, or clear org charts to get started.
• Leaders who lean back and wait for direction, rather than leaning in and making things happen.
• Those who are satisfied with "good enough" - this is a role for someone who sees the extra 10% that makes a product unforgettable.
• Anyone wedded to structures and systems that worked five years ago. We're rewriting how software gets built - and you'll help define what the next 10 years look like.

Day-to-Day Responsibilities

What you'll be doing:

• Lead, coach, and inspire a team of designers and design leaders working across multiple product surfaces.
• Partner with your Product and Engineering leadership counterparts to lead a product division - aligning strategy, driving decisions, and unblocking delivery.
• Set and uphold an extremely high bar for craft - from UX flow to pixels to polish.
• Solve problems from first principles, not templates.
• Help your team make hard decisions, move fast, and focus on outcomes over process.
• Be a design quality amplifier - noticing the details others miss, and pushing the work to where it needs to be.
• Build a healthy, high-trust team culture grounded in feedback, growth, and ownership.
• Stay hands-on in the work - reviewing designs, jumping into critiques, and driving clarity.

What Success Looks Like

You'll know you're successful if:

• Your team is delivering high-quality product work at speed - consistently.
• You've hired exceptional talent and helped your existing team grow.
• You've partnered with other design leaders and operations functions to implement the correct amount of structure and rigour required for success.
• Product and engineering leadership love partnering with you - you unlock forward progress and raise the ambition.
• Your designers are solving meaningful customer problems and sweating the final 10% of craft.
• You're a key player in shaping how the entire company builds product in the AI era - not following playbooks, but writing new ones.

Interview Process

We understand that interviewing for a new role is both time and energy consuming-we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You'll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you.

Benefits

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Interested in building your career at Intercom? Get future opportunities sent straight to your email.

Senior User Experience Designer, Logitech

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Snr. UX Designer

Location: Cork, Ireland OR Helsinki, Finland.

Hybrid working: 2 days (min) on site.

The Team and the role

Are you passionate about creating user experiences that effortlessly bridge hardware and software? Do you thrive in crafting elegant solutions for complex problems and empowering users to enhance productivity? The Logitech MX Design Team is searching for a Senior UX Designer to play a pivotal role in designing seamless, innovative experiences for our industry-leading premium product lineup.

As part of our MX team (that champions products like the MX Master Mouse and MX Keys and MX Creative Console), you'll collaborate closely with the MX designers, business group and engineers to design award-winning products and experiences that people love. This role will report to MX Head of design, which belongs to our Creative & Design organization.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech. In this role you will:

• Conceptualize and craft intuitive experiences that connect our advanced hardware with companion software.
• Seamlessly integrate physical and digital touchpoints to deliver cohesive and delightful user workflows.
• Be driven by curiosity and a desire to connect design work with user insights to image future experiences.
• Be keenly aware of the industry landscape, including user, market, and technology research, to ground actual needs and opportunities solutions.
• Integrate and speak to target audiences while advocating for them in all points of the product design process to ensure all product experiences meet precise user needs and expectations.
• Drive iterative design processes and activities to ensure world-class outcomes happen quickly.
• Partner with Industrial Designers, Engineers, and Product Managers to unify hardware and software design priorities.
• Contribute to the evolution of Logitech's design systems that ensure consistency across our hardware/software ecosystem.
• An avid problem solver taking on big and small challenges with the same grace.
• Comfortable socializing, initiating and driving the processes, collaborations, negotiations, and delivery of our experiences.
• Open, humble, and collaborative while focused on helping everyone reach their outcomes.
• Comfortable in ambiguous territory where design hasn't historically been.
• Passionate about human-centered design and able to defend the user's point of view.
• Quick to fail by building concepts and testing them along the way.
• A master of crafting beautiful details while keeping the bigger picture in mind, and vice versa
• An active participant in all phases of the design thinking process from conceptual, to strategic, to tactical, to implementation

Key Qualifications:

For consideration, you must bring the following minimum skills and experiences to our team:

• Strong portfolio showcasing design solutions that effectively integrate software and hardware
• Passionate design thinker and craftsperson
• Well-versed in user-centered design methods and techniques in a multidisciplinary design environment
• Understand the latest development tools, technologies, and processes and best use them depending on project needs.
• Proficient skills in concept generation, visualization, and rapid prototyping
• Highly driven and a proactive self-starter - taking on a task without much context and driving it through excellent communication skills sharing your design thinking, presenting to all levels of co-workers throughout all design stages

About Us

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1- for assistance and we will get back to you as soon as possible.