11 Apprenticeships & Trainee jobs in Ireland

**Job Description:**
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.

**About Abbott**
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**Abbott in Ireland**
Abbott has been operating in Ireland since 1946 and serves the Irish market with a diverse range of healthcare products including diagnostics, diabetes care, medical devices and nutritional products. In Ireland, Abbott currently employs about 6,000 people across ten sites located in Dublin, Donegal, Clonmel, Cootehill, Galway, Kilkenny, Longford and Sligo.
**Abbott Diabetes Care Kilkenny**
Abbott Diabetes Care has opened a new site, in Kilkenny, that is at the forefront of Diabetes care with the latest technology, to manufacture FreeStyle blood glucose test strips and FreeStyle Sensors for use in diabetes management. Among Abbott Diabetes Care leading brands are the FreeStyle Precision, FreeStyle Lite and FreeStyle Libre systems.
**MAIN PURPOSE OF ROLE**
The main responsibility of the Training Coordinator is to monitor and complete site training queries, ensuring delivery of safe and effective products that meet customer needs whilst maintaining compliance.
**MAIN RESPONSIBILITIES**
- Monitoring and answering the training queries submitted via the training request system and mailbox.
- Entering new hires/employees into the training system in a timely manner and ensuring the correct training plan is assigned.
- Running reports to ensure the training system is in a constant state of compliance.
- Ensuring compliance with policies and procedures.
- Provision of assistance to various functions on the correct selection of training plans and training materials.
- Perform Quality review of training documentation in accordance with approved procedures to ensure compliance with Good Documentation Practices.
**_QUALIFICATIONS AND EXPERIENCE_**
- Minimum Level 7 NFQ qualification or equivalent in a relevant discipline.
- Minimum 2+ years previous experience in medical / pharmaceutical industry would be preferred.
- Experience with LMS platforms and e-learning tools.
- Strong communication, facilitation, and interpersonal skills.
- Problem-solving and adaptability in dynamic environments.
**What we Offer:**
Attractive compensation package that includes competitive pay, as well as benefits such as
+ Family health insurance
+ Excellent pension scheme
+ Life assurance
+ Career Development
+ Fantastic new facility
+ Growing business plus access to many more benefits.
Connect with us at or on LinkedIn at on Facebook at and on Twitter @AbbottNews.
Abbott is an equal opportunities employer.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

Are you ready to join a game-changing open-source AI platform that harnesses the power of hybrid cloud to drive innovation?
The Red Hat OpenShift AI team is looking for a Senior Software Engineer with Kubernetes and MLOps (Machine Learning Operations) experience to join our rapidly growing engineering team. Our focus is to create a platform, partner ecosystem, and community by which enterprise customers can solve problems to accelerate business success using AI. This is a very exciting opportunity to build and impact the next generation of MLOps platforms, participate in open source communities, contribute to the development of the OpenShift AI product, and be at the forefront of the exciting evolution of AI. You'll join an ecosystem that fosters continuous learning, career growth, and professional development.
You will be contributing as a core developer for the Model Training team, the core Model training tools (Ray, Kubleflow, Pytorch etc) for OpenShift AI. You will work as part of an evolving development team to rapidly design, secure, build, test, and release new capabilities. This role is for an individual contributor who also leads other junior engineers in the team and collaborates closely with other developers and cross-functional teams. You will have the opportunity to actively participate in both our downstream efforts as well as the upstream projects. You should have a passion for working in open-source communities and for developing solutions that integrate Red Hat, open-source, and partner technologies into a cohesive platform.
**What you will do**
+ Participate in architect and lead implementation tasks of the new features and solutions for OpenShift AI
+ Innovate in the MLOps domain by contributing meaningfully to upstream communities
+ Develop integrations between various portions of the OpenShift AI stack
+ Participate in technical vision and leadership on critical and high impact projects
+ Ensure non-functional requirements including security, resiliency, and maintainability are met
+ Write unit and integration tests and work with quality engineers to ensure product quality
+ Use CI/CD best practices to deliver solutions as productization efforts into OpenShift AI
+ Contribute to a culture of continuous improvement by sharing recommendations and technical knowledge with team members
+ Collaborate with product management, other engineering and cross-functional teams to analyze and clarify business requirements
+ Communicate effectively to stakeholders and team members to ensure proper visibility of development efforts
+ Give thoughtful and prompt code reviews
+ Help in mentoring, influencing, and coaching a distributed team of engineers
**What you will bring**
+ Experience developing applications in **Go**
+ Experience developing applications in **Python**
+ Experience developing applications in **Kubernetes, OpenShift** , or other cloud-native technologies
+ Ability to quickly learn and guide others on using new tools and technologies
+ Proven ability to innovate and a passion for staying at the forefront of technology.
+ Experience with distributed systems (especially those that run on **Kubernetes** ) and troubleshooting them
+ Autonomous work ethic, thriving in a dynamic, fast-paced environment.
+ Experience providing technical leadership in a global team and delivering on a vision
+ Excellent written and verbal communication skills
**The following will be considered a plus:**
+ While a Bachelor's degree or higher in computer science or a related discipline is valued, we prioritize practical experience and technical prowess
+ Understanding of how Open Source communities work
+ Experience with development for public cloud services (AWS, GCE, Azure)
+ Experience working with or deploying MLOps platforms
+ Experience with AI/ML Model training and tuning
+ Experience writing Kubernetes/OpenShift controllers and operators
+ Experience writing DSLs in Python or other languages
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

Professional Bus Driver Training Programme Locations: Cork, Dublin*, Galway and Limerick. *Dublin Area: the training will be followed in Dundalk or Drogheda. We are recruiting candidates for Professional Bus Driving to join us in delivering a quality customer service. We are looking for people who will operate our buses safely and efficiently and who will make every effort to ensure our customers have a positive experience of Bus Eireann. Minimum Requirements B Licence Applicants A valid Irish driving licence Category B (for a minimum of 2 years) or Category C with no endorsements A valid Irish D Licence Learner Permit A valid Irish CPC Bus Case Study sheet (Please note, the CPC bus case study is only valid for a period of 2 years from its date of issue). Please note if you do not have the minimum criteria your application will not be considered. Recruitment Process: Applicants should have excellent interpersonal skills and fluency in English, both written and spoken. Salary: Allowance of €618 per week gross while training to obtain Full D Class Licence. This will increase to €75.84 per week after obtaining Category D Licence and up to 8.22 in Year 7. Shifts: Upon obtaining full D Licence, Drivers will then operate scheduled services covering early/middle/late/night shifts on a 5/7 day week with rotating shifts. Training: Initial training is provided as well as on-going training and development (including periodic CPC). Benefits: On appointment following a probationary period of 12 months, (excluding initial training period) we will offer you a wide range of benefits including either a company pension scheme or a PRSA pension scheme, a subsidized medical scheme, free bus travel and concessionary rain travel. Applications without scans of required documents (licences, CPC Case Study) will not be processed. Shortlisting will apply. Closing date for applications is 31st December, 2025. If you want the chance to learn more about our Professional Bus Driver Training Programme and talk to a team member please email Bus ireann is an equal opportunities employer To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Senior Speech and Language Therapist Location: Dublin We are seeking a Senior Speech and Language Therapist to join our expanding team in Dublin. Youll be part of a close-knit multidisciplinary team delivering assessments and therapeutic interventions, working collaboratively to make a meaningful difference in the lives of the people we support. We are proudly neuroaffirmative in our approach and are looking for someone who shares this ethos. Key Responsibilities Assist in the provision of comprehensive Autism assessments in line with best practice guidelines Participate directly in ADOS-2 assessments Produce highly detailed, individualised recommendations for child reports in conjunction with the lead clinical psychologists observations Coordinate with Assistant Psychologists, Occupational Therapists, and other team members as required Provide detailed reports post-assessment and ongoing support to clients and families through recurring intervention Liaise with clients, family members, carers, and other professionals Manage your caseload efficiently, maintaining detailed clinical notes and reports Refer onward to other MDT members where necessary Essential Criteria Formal ADOS-2 training completed (can be provided) Degree in Speech and Language Therapy CORU registration Passion for supporting Autistic people in a respectful, flexible, and collaborative way Relevant post-qualification or undergraduate placement experience in a paediatric/disability setting Excellent communication skills (oral & written) Ability to work self-directed and as part of a team Excellent time management skills Effective use of reflective practice and supervision Eligible to work in Ireland Desirable Criteria Postgraduate qualification and experience Comfortable producing video-based content for interventions and online platforms Experience in developing and running parent/child group programs Benefits Potential for flexible working hours Work from home 12 days per week Group & individual supervision Salary guided by HSE pay scales based on relevant experience Annual CPD budget with opportunities to co-create content and shape our national service delivery model Independence to develop and implement new intervention methods in a forward-thinking, neuroaffirmative environment Fully private practice with strong opportunities to develop services youre passionate about Supportive leadership, warm team culture, no red tape A place where your voice will be heard and your ideas welcomed Skills: Speech therapy speech therapist speech and language

Training Specialist required for a leading pharmaceutical facility in Limerick, to develop the Site Training Content/Systems/Programmes. Initially a 12 month contract. ROLE: The Training Specialist will be responsible for providing support in the design, development, implementation, and maintenance of the function training content, system and providing training support associated with the governance of the Training system. The Training Specialist is responsible for supporting activities in the creation, co-ordination, and implementation of learning solutions across the Function business area. Support the continued set up and roll out of the Corporate Training Management System Support activities in the design, development and management of training materials, curricula, and learning plans for the Function. Assist in the creation and management of Function training documents in accordance with site Training SOP. Produce reports from Learning Management System. Training compliance. Support training qualification compliance management. Provide general assistance with the scheduling and organising of training courses. Ensure training documentation requirements are included in the functional or training schedules Take training tools and templates to the WS/functions and guide the teams through the usage thereof Ensure Instructor Qualifications are met, where applicable Ensure a plan exists for path to qualification (exemption based on start-up experience, standard Instructor Led Training, On-the-Job Training, off-site training, other) Assist with the implementation of new training initiatives which may include process improvement projects and new products introduction etc. Requirements: Hons Degree in relevant discipline ideally. Experienced in using multiple Learning Management Systems (LMS) and eQMS systems. Proficient in MS Office applications and training development Experience with cGMPs requirements. Strong interpersonal skills. Strong written and verbal communication skills. Strong organizational skills ability to handle/prioritise multiple projects and requests. Experience with Success Factors an advantage. Skills: Training Specialist Pharmaceutical Learning Management System

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role/ Department: As a member of the Chief Operating Office Functional Training Team, the Training Consultant will work collaboratively with team members to deliver training solutions to the assigned business unit. Under general direction the Training Consultant will assist with defining learning solutions that support the functional requirements. The Training Consultant role involves designing, developing, and delivering functional training solutions, analyzing solutions for continuous improvement and undertaking appropriate operational and administrative aspects of the training curriculum. The key responsibilities of the role include: Work with management, business process consultants and/or subject matter experts to understand desired business outcomes and translate them into learning objectives. Work with stakeholders to determine appropriate learning methodologies and functional training solutions. Handle all types of analysis. Develop project plans including the identification of subject matter experts where appropriate. Design, develop, facilitate and deliver learning programs. Evaluate training development programs for effectiveness and make recommendations for improvements. Maintain an inventory of training development programs/tools and schedules, their use according to management priorities. Deliver a work product that requires minimal revision. Serve as a key subject matter expert in program design and may mentor more junior staff. Acts as a product and marketing manager for training programs Responsible for multiple projects of various complexities Represent the COO Training team in various meetings. Area Specific Duties Design, develop and maintain a training curriculum for the Market Operations function which can be implemented and delivered regardless of geographic location. Coordinate/deliver the new hire curriculum within the relevant geographic location. Design and deliver both self paced and instructor led training for existing systems and new system roll-outs. Ensure that COO Training learning and development interventions are aligned with the Business Unit and/or enterprise-wide need. Consult with Market Operations management to provide ongoing support on training needs and business unit initiatives. Work collaboratively with other global training teams. Provide backup as necessary. Skills / Qualifications: For this position we are looking for: 1. An experienced funds industry operations professional willing to develop their consulting, writing and presenting skills. The successful candidate will benefit from having: Previous Financial services operations experience Excellent communication skills Ability to work with all levels of staff Self starter and team player Attention to detail Willingness and ability to give and receive candid feedback OR 2. An experienced training professional willing to quickly learn all aspects of the Market Operations business. The successful candidate will benefit from having: Previous training consulting experience. Experience in developing instructor led training solutions Knowledge of learning theories and instructional design models Ability to analyze and assess learning outcomes Excellent communication skills. Ability to work with all levels of staff. Self starter and team player. Attention to detail. Willingness and ability to give and receive feedback Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater. Benefits: Work From Home

Training Administrator Reports to: Training Manager and Team Lead Location: Dublin 4 Contract Type: Permanent About the Role We are seeking a highly organised and proactive Training Administrator to join our dynamic Training Department. Reporting to the Training Manager and Team Lead, the successful candidate will play a key role in supporting the delivery and smooth running of the Specialist Training Programmes. Key Responsibilities Training Department Support Provide day-to-day administrative support to the Training Manager, Team Lead, and wider Training Department. Act as the first point of contact for queries related to the Specialist Training Programmes. Maintain accurate and up-to-date records on the database and training systems. Prepare and draft a range of materials including letters, emails, surveys, and reports. Assist with the production of certificates, data entry and management, and general admin tasks as needed across the department. General Administration Support the coordination of meetings, events, and training activities. Ensure compliance with relevant policies and procedures. Perform other administrative tasks as required by the Training Manager, Team Lead, or Chief Operations Officer Essential Skills and Attributes Proficient in Microsoft Office Suite (Word, PowerPoint, Excel). Strong organisational and administrative skills with excellent attention to detail. Proven ability to manage a high volume and variety of administrative tasks under pressure. Excellent verbal and written communication skills. Confident and professional interpersonal skills, particularly when dealing with doctors and other stakeholders, both in person and over the phone. Ability to work independently and as part of a close-knit team Experience working in an academic, healthcare, or medical training environment is highly desirable. Benefits Annual Leave 22 days EAP support through VHI Pension contribution Paid Maternity leave Death in Service Benefit Get in Touch! For further information please contact #CplOS25 Skills: Time Management Communication Problem Solving Attention to Detail Adaptability MS Office

Training Lead Location: Swift Square One Job type: Fixed Term Overview of role: The Training Lead will play a pivotal role in supporting the Cram Electronic Health Record (EHR) implementation across UPMC Ireland. You will report to the Programme Lead. This role will ensure that internal end-users (including clinical, administrative, and support staff) and external end-users (e.g. GPs, patients, consultant support staff) are prepared to effectively use the system on day one and beyond. This individual will serve as the key liaison between project leadership, operational leaders, subject matter experts (SMEs), and MEDITECH or third-party suppliers to ensure training strategies are aligned with system design, workflows, and change management goals. As the primary lead for the training workstream, this individual will be responsible for the strategic oversight, planning, execution, and evaluation of all training activities. This role is accountable for the development and delivery of a comprehensive training strategy and programme aligned with UPMC Ireland Target Operating Model, system design, digital workflows, and change management goals. Reports to the Programme Lead. Collaborates closely with Stream and Workstream leads, workstream members, change management, and communications teams. Primary Duties and Responsibilities: General Accountabilities You will lead the planning, coordination and execution of all training activities within the scope and governance of the Cram programme. This includes identifying and engaging with stakeholders, establishing and managing a dedicated training team and ensuring responsibilities are clearly defined and aligned with programme milestones. You will collaborate with the other workstream leads where required. The role requires close collaboration with other workstream leads to ensure training efforts are fully integrated with change management, communications and clinical risk strategies. Additionally, you will contribute to the decision-making process towards the resolution of issues impacting your workstream alongside the programme lead and wider leadership team. Training Strategy & Planning: Develop and lead the comprehensive training strategy and roadmap for all internal and external user groups impacted by the Cram EHR implementation. Assess training needs across departments, user roles, and care settings. Align training plans with go-live timelines, system readiness, and operational workflows. Define training success metrics and KPIs to monitor adoption and effectiveness. Work closely with stream leads, workstream leads, and operational leaders to ensure alignment of training content with workflows and system design. Content Development & Delivery: Oversee or participate in the creation of training materials, including eLearning modules, classroom guides, tip sheets, videos, and quick-reference tools. Ensure content reflects real-world workflows, system build, and local policies. Support the train-the-trainer program and coordinate a network of super users and peer educators. Ensure accessibility and inclusivity in training content and delivery methods. Implementation Support: Coordinate the scheduling, logistics, and staffing of training sessions in collaboration with HR, IT, and department leads. Provide hands-on training for key users and support go-live readiness activities, including mock scenarios and role-based testing. Lead ongoing evaluation of training effectiveness and incorporate feedback into continuous improvement. Serve as a liaison between technical teams and operational leaders to ensure training reflects system functionality and user needs. Support post-go-live training and reinforcement strategies. Plan and deliver the handover training to the future EHR BAU team members. Vendor & Stakeholder Collaboration Work closely with MEDITECH vendor representatives and other third-party supplier vendors to ensure best practices in adult learning and system adoption. Serve as a liaison between technical teams and operational leaders to ensure training reflects system functionality and user needs. Documentation & Governance: Maintain accurate and up-to-date project documentation, including risk logs, decision registers, change logs, and any supporting Learning Management System. Support governance processes by preparing materials for steering group and senior management meetings. Assist in documenting lessons learned and continuous improvement initiatives. Ensure compliance with statutory and regulatory requirements related to clinical safety and digital health. Qualifications & Experience: Bachelor's degree in Training/Development, Health Informatics, clinical services, or a related field. Minimum 3-5 years of experience in training, education, or change management within a healthcare setting. Experience with MEDITECH Expanse training, or other major EHR systems (e.g., Epic, Cerner). Experience in developing and delivering training programs for large-scale system implementations. Strong knowledge of adult learning principles, instructional design, and eLearning tools. Excellent interpersonal, communication, and presentation skills. Familiarity with clinical and administrative and financial healthcare workflows. Experience with change management methodologies (e.g., ADKAR, Prosci). Project management certification or training (e.g., PMP, Agile, PRINCE2) is an asset. Experience managing or coaching super user programs. Experience with LMS platforms and digital training analytics. Equal Opportunity Statement and Benefits UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues. Compensation - Competitive pay for the work employees do - base pay, performance related pay and premium pay where applicable. Benefits - Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66. Performance and Recognition - Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme. Work-Life Balance - Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments. Development and Career Opportunities - Opportunities for each employee to reach their career goals through continued learning and/or advancement. About UPMC UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division - an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world. In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny. Skills: Training Lead Healthcare