28 Apprenticeships & Trainee jobs in Ireland
Associate Director, Training Governance

Posted 5 days ago
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Job Description
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
We are seeking a highly motivated and detail-oriented individual for an **Associate Director, Training Governance** role. This role will provide centralized governance for coder readiness, ensuring all production teams meet minimum training standards prior to release. The successful candidate will be responsible for ensuring all coders meet standardized training requirements across regions and for driving innovation in training processes and tools. This position plays a pivotal role in elevating training quality globally by bridging current inconsistencies between training content delivery and assessment across locations.
**Schedule** : Full-time position with standard working hours of Monday - Friday, 9am - 5pm.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities:**
**Governance & Standardization:**
+ Develop, implement, and maintain a centralized governance framework for training and coder readiness
+ Define and enforce minimum standards for training content, delivery, and assessment across all regional sites
+ Ensure alignment between training practices and production requirements to minimize readiness gaps
**Training Program Oversight**
+ Oversee the development and refinement of global training curricula, ensuring content accuracy and consistency
+ Collaborate with subject matter experts and regional trainers to review and improve training materials
+ Monitor training compliance and identify areas for improvement through structured evaluations and feedback loops
**Cross-regional Alignment**
+ Act as a neutral, central point of coordination between regional training teams to ensure global consistency
+ Facilitate best practice sharing and cross-regional collaboration to eliminate redundant or conflicting training approaches
+ Lead initiatives to harmonize training tools, platforms and evaluation criteria
**Process Improvement & Innovation**
+ Use data driven insights to continuously improve training effectiveness and relevance
+ Introduce scalable training solutions that leverage technology
+ Identify emerging training needs and proactively design strategies to address them
**Quality Assurance Support**
+ Analyze training-related root causes of QA issues and implement corrective action plans
+ Collaborate with QA teams to align training priorities with operational goals
+ Track and report on key QA trends linked to training gaps or inconsistencies
**Performance Monitoring & Reporting**
+ Establish metrics to track training effectiveness, learner progress, and knowledge retention
+ Prepare and deliver regular reports and dashboards for leadership, highlighting training KPIs
+ Leverage process analytics to drive data-informed decision-making
**Frequent meetings with others across global time zones will require some calls to be made outside of standard business hours.**
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ Bachelor's Degree (or higher) in business, HR, Operations, or a related field
+ Experience working in a global or cross-regional organization
+ Knowledge of training and development platforms or tools
+ Proven experience in training governance, learning and development, or process improvement
+ Experience with quality assurance frameworks and training standardization
+ Advanced level of proficiency with Excel
**Soft Skills:**
+ Communication and cross-functional leadership skills
+ Ability to work in a globally distributed environment and drive consistency across regions
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMRAQ
Electrical Instrumentation Apprentice

Posted 5 days ago
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Job Description
**Job Description**
At Takeda Grange castle, we offering the successful candidates a great opportunity to join our Electrical Instrumentation Apprenticeship Programme in our plant in Grange castle. This is a four-year apprenticeship programme run in conjunction with SOLAS. The apprentice will work with the multiskilled Maintenance and Engineering team and be mentored throughout the apprenticeship.
Takeda Grange castle ( TILGC) is a multi-purpose Pharmaceutical site, Producing a range of innovative products. As an apprentice you will have the opportunity to learn your trade, developing your skills in Electrical, Mechanical and Instrumentation as you work across the different areas of the facility.
This apprenticeship program consists of four on-the-job training modules at our facility in Grange castle, Co. Dublin and three off-the-job training modules which may take place at a SOLAS Training Centre and/or designated Institute of Technology based around the country. The modules are usually alternating, and the apprentice must be able to attend the designated training centre for off-the-job training. The duration of the program will be four years but may extend into a fifth year depending on availability/timing of the off-site training modules.
Responsibilities include:
The chosen candidates would typically perform the following activities (but not exclusively):
+ Provide general support to the on-site Maintenance and Engineering personnel in daily routine and non-routine tasks.
+ Provide support to the Calibration team in performing routine calibration of onsite instrumentation e.g. temperature, pressure, level, and flow sensors.
+ Use of Safe permit to work system and LOTO to manage risk during engineering activity.
+ Ensure that all maintenance activity is accurately documented on CMMS in accordance with cGMP regulations.
+ Work as part of Utilities team to operate and maintain Electrical systems such as electrical distribution system, and Utility systems such as boilers and compressed air.
+ Interpret Piping and Instrumentation Diagrams, Electrical and other equipment drawings necessary for the maintenance and repair of all equipment onsite.
+ Work with M&E teams in Filling and Inspection/Packaging areas to Troubleshoot and diagnose mechanical and electrical system failures.
+ Demonstrate systematic root-cause problem solving skills when working through issues.
+ Perform equipment setups and checks along-side existing M&E technicians prior to commencement of manufacturing activity.
+ Proficient use of Plant systems used daily to monitor and control operational activity e.g. DCS, BMS & CMMS, etc.
Entry Requirements:
Applicants must be at least eighteen years of age on or by 1st January, 2025. Placements will start in Mid 2025.
Successful candidates must pass at least five Leaving Certificate subjects, including Mathematics, English and preferably one Technical/Science subject.
Persons who completed their Leaving Certificate in 2024 or 2025 are eligible to apply (results can be forwarded when available).
Please note that applicants must be eligible to work in Ireland - there is no relocation or employment permit assistance offered with these opportunities.
Applicants should have a genuine desire for a career in Engineering and should enjoy working in a team environment.
**Locations**
Grange Castle, Ireland
**Worker Type**
Employee
**Worker Sub-Type**
Apprentice / Trainee (Fixed Term) (Trainee)
**Time Type**
Full time
Manufacturing Operations Co-op 2026 - Cork

Posted 5 days ago
Job Viewed
Job Description
Throughout the placement, you will be an integral part of Stryker's **2026 Cooperative** cohort.
_Tasks and responsibilities may include:_
+ **Coordinate and prioritise** production to meet customer requirements, maintain inventory levels and relevant Key Production Indicators (KPIs) as per the plan developed with the Operations Supervisor. **Communicate and record output levels.**
+ Support the Supervisor and Operations Associate in the **maintaining of the Daily Management records.**
+ Collaborate with **NPI teams** to ensure that builds are **prioritised and progressed** through the line as per required timelines.
+ Identify and manage **training priorities vs business needs** monthly
+ Support the Line Support Team with the **formation of a training schedule** and ensuring the execution of the plan, ensuring versatility, station rotation and line staffing plans are adequate to meet business needs. **Train & support the line SME's in delivery of training.**
+ Support the **implementation, and scheduling of training** for **document changes.**
+ Support the Supervisor and Operations Associate in developing **Production Training plans** for new hires and ensure **cross-training plans for employees** are implemented.
+ Support the Operations Associate in the upkeep of the **SLMS training & ensuring that training is effectively recorded** in line with QMS.
+ Reviews overtime needs with Operations Supervisor and **co-ordinates gathering list of team members to meet this need.**
+ Support the Supervisor with creating **Staffing Plans** .
+ Ensure **quality standards** and expectations are communicated and deployed.
+ Maintain the reports on **quality and production metrics** (rework, scrap, line clearance, QA audits, cell shutdown)
+ Participate in **continuous improvement activities** , e.g. **Lean/Cost Reduction** initiatives.
+ All other duties as assigned
**What you will need:**
+ Currently completing an Irish or Northern Irish university qualification in **Business** , **Manufacturing or** Management courses.
+ Must be able to analyze and correct complex testing and/or systems issues of a broad scope using independent judgment
+ **Honesty and integrity;** must comply with the quality system, regulations, and company policies
+ **Self-motivated, flexible, and hardworking -** enjoys working in a dynamic, fast and results orientated environment
+ Is a **team player** and capable of working as part of a **multi-disciplined team**
+ **Excellent verbal and written communication skills** as well as a basic PC knowledge
+ Available for either **6, 9 or 12 months** - exact duration and start date to be discussed with your Talent Acquisition Business Partner at Stryker
**What we can** **offer** :
+ Attractive **salary** & **vacation** entitlement
+ Experience **our inclusive, people-first culture** . You will be paired with mentors and have access to leaders who **support your growth, give constructive feedback, and help build confidence.**
+ **Flexible** working hours
+ **Sports & Social** clubs and DE&I **Employee Resource Groups** and the opportunity to **connect with other co-ops**
+ The opportunity to contribute to **real-world projects** that make a difference in improving **healthcare and patients' lives.** In Stryker, you will be given responsibilities that truly matter.
**Next steps:**
+ Once you have applied to one of our co-op opportunities, our dedicated University Recruiting Business Partners will take some time to look through your application and ensure you meet the criteria in relation to the specific position.
+ Should all requirements be met, and you are happy to proceed, in September, successful candidates will be invited to a final round business interview with the hiring team.
+ If successful through the final round business interview, you will receive your offer shortly after
+ Please note, individual recruitment timelines may vary - please keep in contact with your University Recruiting Business Partner and your university placement coordinator for specific timelines and updates.
This role will be posted for a minimum of 3 days.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Manufacturing Operations Co-op 2026 - Cork

Posted 5 days ago
Job Viewed
Job Description
Throughout the placement, you will be an integral part of Stryker's **2026 Cooperative** cohort.
_Tasks and responsibilities may include:_
+ **Coordinate and prioritise** production to meet customer requirements, maintain inventory levels and relevant Key Production Indicators (KPIs) as per the plan developed with the Operations Supervisor. **Communicate and record output levels.**
+ Support the Supervisor and Operations Associate in the **maintaining of the Daily Management records.**
+ Collaborate with **NPI teams** to ensure that builds are **prioritised and progressed** through the line as per required timelines.
+ Identify and manage **training priorities vs business needs** monthly
+ Support the Line Support Team with the **formation of a training schedule** and ensuring the execution of the plan, ensuring versatility, station rotation and line staffing plans are adequate to meet business needs. **Train & support the line SME's in delivery of training.**
+ Support the **implementation, and scheduling of training** for **document changes.**
+ Support the Supervisor and Operations Associate in developing **Production Training plans** for new hires and ensure **cross-training plans for employees** are implemented.
+ Support the Operations Associate in the upkeep of the **SLMS training & ensuring that training is effectively recorded** in line with QMS.
+ Reviews overtime needs with Operations Supervisor and **co-ordinates gathering list of team members to meet this need.**
+ Support the Supervisor with creating **Staffing Plans** .
+ Ensure **quality standards** and expectations are communicated and deployed.
+ Maintain the reports on **quality and production metrics** (rework, scrap, line clearance, QA audits, cell shutdown)
+ Participate in **continuous improvement activities** , e.g. **Lean/Cost Reduction** initiatives.
+ All other duties as assigned
**What you will need:**
+ Currently completing an Irish or Northern Irish university qualification in **Business** , **Manufacturing or** Management courses.
+ Must be able to analyze and correct complex testing and/or systems issues of a broad scope using independent judgment
+ **Honesty and integrity;** must comply with the quality system, regulations, and company policies
+ **Self-motivated, flexible, and hardworking -** enjoys working in a dynamic, fast and results orientated environment
+ Is a **team player** and capable of working as part of a **multi-disciplined team**
+ **Excellent verbal and written communication skills** as well as a basic PC knowledge
+ Available for either **6, 9 or 12 months** - exact duration and start date to be discussed with your Talent Acquisition Business Partner at Stryker
**What we can** **offer** :
+ Attractive **salary** & **vacation** entitlement
+ Experience **our inclusive, people-first culture** . You will be paired with mentors and have access to leaders who **support your growth, give constructive feedback, and help build confidence.**
+ **Flexible** working hours
+ **Sports & Social** clubs and DE&I **Employee Resource Groups** and the opportunity to **connect with other co-ops**
+ The opportunity to contribute to **real-world projects** that make a difference in improving **healthcare and patients' lives.** In Stryker, you will be given responsibilities that truly matter.
**Next steps:**
+ Once you have applied to one of our co-op opportunities, our dedicated University Recruiting Business Partners will take some time to look through your application and ensure you meet the criteria in relation to the specific position.
+ Should all requirements be met, and you are happy to proceed, in September, successful candidates will be invited to a final round business interview with the hiring team.
+ If successful through the final round business interview, you will receive your offer shortly after
+ Please note, individual recruitment timelines may vary - please keep in contact with your University Recruiting Business Partner and your university placement coordinator for specific timelines and updates.
This role will be posted for a minimum of 3 days.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Internship Engineering

Posted 5 days ago
Job Viewed
Job Description
· Contribute to meaningful, challenging projects with a direct impact on our business
· Have regular access to senior leadership providing you with an opportunity to grow and learn from the best each day
· Develop your career and grow your knowledge through targeted training, a global intern community, and the opportunity to build your network
· Access perks that keep you supported both inside and outside the office
**The Opportunity**
Our Interns provides a meaningful, professional, hands-on experience to students with proven academic performance and leadership potential. We hire students majoring in Engineering into our programs based on business needs. Ideal candidates will combine technical and business knowledge with analytical strength and creative problem-solving abilities.
Abbott's global business offers opportunities to work across a range of fields, which may include the following areas, along with additional activities depending on business needs:
**_Sample Projects at Abbott Nutrition Division, Cavan_**
· **Packing Compliance Project** **:** Support daily compliance activities and lead 1-2 smaller initiatives contributing to the broader Compliance Improvement Project.
· **Site Zoning & Sustainability Project** **:** Assist with engineering, facilities, and utility-related tasks focused on zoning and sustainability enhancements across the site.
**_Sample Projects at Abbott Diabetes Care, Donegal_**
· **Support and optimize manufacturing operations** through oversight of operating systems, use of digital tools (e.g., Hanel Soft, Fishbowl, Maximo, Power BI), system upgrades, and process efficiency improvements related to spare parts and consumables.
· **Drive continuous improvement initiatives** by developing dashboards, leading cross-functional projects, ensuring compliance with policies, and contributing to areas like fermentation development and resource utilization across the business.
· Project Engineering
**_Sample Projects at Abbott Diabetes Care, Kilkenny_**
· Project Engineering
**_Sample Project at Core Dx Longford_**
· Automation Installation
**_Sample Projects at Abbott Nutrition Division, Sligo_**
· Assist in the design, development, and testing of engineering solutions for ongoing projects.
- Contribute to CAD modeling, simulations, and technical documentation.
**_Sample Projects at Abbott Vascular Division, Tipperary_**
· DES Project Enginering
· VC Project Engineering
· Quality Engineering
· Project Engineering
**What are we looking for?**
Eligible applicants should be:
· Available for a 6, 9 or 12month placement to start between January to June 2026 (aligned with academic work placements dates)
· Internship placements may be during or at the end of your undergraduate or post graduate course.
· Pursuing a relevant third level undergraduate or post graduate Engineering qualification.
· Candidates must be tracking to or have a minimum of 2.1 Grade in their undergraduate course.
· Excellent communicators, team players and Innovators.
· Passionate about STEM and interested in pursuing a career in a STEM environment.
· A flexible and innovative approach to work.
· Flexibility to be based at one of our Abbott sites listed
**Locations for Internship Engineering**
Cavan, Donegal, Kilkenny, Longford, Sligo & Tipperary
Career growth and future opportunities are pillars of our program. Students who continuously excel in our early career programs are encouraged to apply for Abbott's Professional Development Programs or other full-time positions.
For more information on our company and sites please visit Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Training Specialist (12 month fixed term contract)

Posted 5 days ago
Job Viewed
Job Description
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
Training Specialist (12 month fixed term contract)

Posted 5 days ago
Job Viewed
Job Description
We are seeking a dynamic and experienced **Customer Care Trainer** to lead the development and delivery of training programs that elevate the performance of our internal teams and BPO partners. This role is pivotal in maintaining high-quality service standards across **reservations, chats, and customer care cases** , with a strong focus on **First Contact resolution (FCR)** and **Net Promoter Score (NPS)** improvement.
**What You'll Do:**
**Training Development & Maintenance**
+ Own and continuously update all training materials, SOPs, and knowledge base content to ensure accuracy and relevance.
+ Design and deliver engaging onboarding and upskilling programs for new and existing team members.
**BPO Oversight & Quality Assurance**
+ Conduct regular audits of BPO performance, ensuring adherence to quality standards and SOPs.
+ Collaborate with BPO trainers to implement a consistent "Train the Trainer" model.
**Performance Coaching & Multiskilling**
+ Provide coaching and feedback to agents and team leads to drive individual and team performance.
+ Develop and implement multiskilling initiatives to enhance operational flexibility and efficiency.
**Process Improvement & NPS Focus**
+ Identify and address process gaps that impact customer satisfaction and FCH.
+ Partner with cross-functional teams to design and implement customer-centric process improvements.
**Reporting & Insights**
+ Track training effectiveness and quality metrics, providing actionable insights to stakeholders.
+ Support the Quality and Customer Experience teams with data-driven recommendations.
**What We're Looking For:**
+ Experience in process improvement methodologies (e.g., Lean, Six Sigma).
+ Familiarity with NPS and FCH metrics and their impact on customer experience.
+ Background in hospitality, travel, or service industries is a plus.
+ Proven experience in **customer care training** , preferably in a **multichannel environment** (voice, chat, email).
+ Strong background in **coaching, quality assurance** , and **performance management** .
+ Experience working with or managing **BPO partners** .
+ Excellent communication, facilitation, and interpersonal skills.
+ Ability to manage multiple priorities and adapt to a fast-paced environment.
+ Proficiency in using LMS platforms, QA tools, and CRM systems.
**What You'll Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
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