23 Fmcg jobs in Ireland
customer support representative
Posted 3 days ago
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Job Description
We are looking for a customer-oriented service representative. will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Company Details
Assistant Brand Manager
Posted 5 days ago
Job Viewed
Job Description
**We are building talent pools for future roles in our Ireland Marketing Team. Once you apply we will screen your application and if deemed suitable, we will be in touch in a few days to schedule some time for us to connect.**
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 dynamic and talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were transformational entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with dedicated problem solvers, leaders, and makers from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, perspectives, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
This is a unique opportunity to help lead the charge on some of Ireland's top drinks brands, such as Guinness, Smirnoff, Rockshore, and Baileys. Supporting the delivery of high-impact and iconic brand plans.
As Assistant Brand Manager, you'll work closely with the Senior Brand Manager, Brand Manager, Marketing Manager, and Commercial teams across the business to support the development and execution of 360° brand plans. You'll drive campaign delivery, performance analysis, budget management, and cross-functional alignment across multiple channels.
This is a high-growth role built for a results-driven marketer who thrives in fast-paced, consumer-obsessed environments and who is ready to blend creative thinking with sharp business acumen.
**About you**
+ 1-3 years of relevant brand marketing experience
+ Existing capability to build genuine relationships built on mutual trust & respect
+ Passionate about Brands and Marketing
+ Demonstrated brilliant execution, with an achievement of high standards
+ Deep personal accountability for great performance
**What does a day in the life look like?**
**Leading:**
+ Projects which require brilliant adaptation and execution of existing proven Irish & Global growth drivers
**Supporting:**
+ The Brand Expert and Subject Matter Expert teams on Winning in Execution projects by delivering brilliant execution of plans, engaging and orchestrating cross functional and cross-agency teams to ensure project objectives are met on time and on-budget
**Ensuring all projects meet the Diageo Ireland expectations:**
+ Our projects deliver business outcomes in terms of brand equity, recruitment, share gains or margin enhancement.
+ Making our brands the most talked about and resonant in culture
+ Local relevance. Ensuring Irish consumers are at the centre of all of our plans, challenging and adapting global drivers to deliver.
+ Creative Flair. We create work that stops consumers and is recognised globally
+ No project is over until we have learned from it and shared the findings
+ Leads cross-agency teams to deliver brilliant execution that consistently beats the competition and wins share
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere".
This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realise its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying.
**Worker Type :**
Regular
**Primary Location:**
St James Gate
**Additional Locations :**
**Job Posting Start Date :**
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
Senior Brand Manager
Posted 5 days ago
Job Viewed
Job Description
**We are building talent pools for future roles in our Ireland Marketing Team. Once you apply we will screen your application and if deemed suitable, we will be in touch in a few days to schedule some time for us to connect.**
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 dynamic and talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were transformational entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with dedicated problem solvers, leaders, and makers from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, perspectives, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**About the role**
At Diageo, our brands don't just sit on shelves - they live in culture, shape moments of celebration, and connect with millions of consumers around the world. We're now looking for a **Senior Brand Manager** who can bring energy, creativity, and commercial acumen to some of the world's most iconic brands.
As a Senior Brand Manager in Diageo Ireland, you will shape and deliver breakthrough brand plans, delivering outstanding creativity across all touchpoints and delivering on ambitious growth plans. Bringing a deep understanding of consumer, customer and shopper insights, you will bring plans to life in a magnetic way from point of sale to above the line!
**About you**
+ 6+ years of relevant marketing experience
+ Successful management of senior partners, resulting in strong and positive outcomes
+ Holistic skills across various marketing growth drivers as well as a track record of delivering transformational business results
+ Comfort with dealing with ambiguity, complexity and working within a fast-paced, entrepreneurial and matrixed environment
+ A history of working across media, digital, social & DDM, experiential, PR, culture & trade marketing
+ Demonstrated brilliant execution to high standards across various pillars of brand building
+ Deep personal accountability for great performance
+ Strong commercial and numerical competence with attention to detail Experience working across multiple countries/geographies
In this role you will be:
**Leading:**
+ The digital & media point of contact for the brand. Leading our social strategy and working closely with our media and content agencies to ensure our brands are properly set up to create seamless omnichannel experiences.
+ Projects that require significant levels of in market creative development and/or collaboration with external/internal partners to resonate with Irish consumers
+ Inspiring & leading cross functional & inter-agency teams to develop breakthrough brand insights and harnessing those to deliver award winning consumer & customer execution
+ A 'never settle' attitude, especially when it comes to creating brilliant brand experiences for our consumers
+ Delivery of all project critical metrics as defined to successful outcome
**Supporting:**
+ Shape-the-future create projects by leading the brilliant execution of plans, engaging and orchestrating cross functional and cross-agency teams to ensure project metrics are met on time and on-budget
+ Ensuring all projects meet the Diageo Ireland expectations:
+ **Impact:** Our projects deliver business outcomes in terms of brand equity, recruitment, share gains or margin enhancement.
+ **Fame:** Making our brands the most talked about and resonant in culture
+ **Local relevance:** Ensuring Irish consumers are at the centre of all of our plans, challenging and adapting global drivers to deliver.
+ **Creative Flair:** We create work that stops consumers and is recognised globally
+ Learning: No project is over until we have learned from it and shared the takeaways
**You 'll be building purposeful winning brands by:**
+ Emerging capability in prioritisation and strategy development
+ Strong strategy activation and compelling brand storytelling capabilities
+ Skilled at using data to increase personalisation and effectiveness of campaigns
+ Insight generation capability- translating consumer curiosity into insights
+ You'll be forging powerful partnerships
+ Driving marketing performance and delivering integrated execution: Develops and leads compelling briefs on new-to-market growth drivers
Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for Diageo to thrive and for us to realize our ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.
Don't let anything stop you from applying
**Worker Type :**
Regular
**Primary Location:**
St James Gate
**Additional Locations :**
**Job Posting Start Date :**
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
Sales Representative (FMCG) / Dublin
Posted today
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Sales Representative (FMCG) / Leinster Territory
Posted 3 days ago
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National Account Manager Wanted - FMCG Industry
Posted 4 days ago
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HR Assistant - FMCG - Newry
Posted 17 days ago
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