5 Hospitality & Tourism jobs in Ireland

Are you an experienced hotel professional with a passion for delivering exceptional guest experiences? We are seeking an enthusiastic and driven Operations Manager to join the leadership team of a busy 4-star property in North Dublin.

This role offers the chance to play a key part in the day-to-day running of a well-established hotel while driving service standards, sales performance, and team development.

This is a full-time position, averaging 45 hours per week across 5 days, including weekends and public holidays.

As Operations Manager , you will:

Take responsibility for the smooth running of a medium sized property with a popular Food & Beverage offering

Partner with the Hotel Director on setting annual budgets, sales targets, and business strategies.

Work with department heads to ensure consistent delivery of high service standards and compliance with company procedures.

Lead and motivate a large team during peak shifts with a hands-on, visible management style.

Drive revenue initiatives in collaboration with sales and marketing teams.

Oversee compliance with Health & Safety, HACCP, and operational standards.

Chair key management meetings, including Sales, F&B, and Department Head meetings.

Ensure guests receive a memorable, first-class hospitality experience at every stage of their stay.

To succeed in this role, you will need:

2–3 years’ experience as an Operations Manager within a busy 3* or 4* hotel.

Strong knowledge of all hotel departments, especially food & beverage, events, and sales.

Proven leadership ability with a track record of achieving operational and financial goals.

Experience in training and developing both staff and department managers.

Solid understanding of hotel financials and reporting.

Familiarity with hotel front office systems and HACCP management.

Excellent communication, organisational, and interpersonal skills.

Fluency in English, both written and spoken.

Complimentary staff meals on duty

Free parking

Ongoing professional development and training opportunities

Staff recognition and reward initiatives

Pension scheme and health insurance support (reduced rates)

Employee assistance & wellness programme

The successful candidate will act as the Manager on Duty in the absence of senior management, taking ownership of guest satisfaction, team leadership, and efficient problem-solving.

Oversee the daily operations of the hotel, ensuring smooth service across Front Office, Food & Beverage, Housekeeping, and other guest-facing departments.

Act as the primary point of contact for guests, handling queries, requests, and complaints with professionalism and efficiency.

Support and guide staff during shifts, ensuring service standards are consistently upheld.

Monitor hotel performance during shifts and report on any incidents, maintenance issues, or guest feedback.

Ensure compliance with health & safety, fire safety, and licensing requirements.

Assist in training, motivating, and coaching team members to deliver excellent service.

Handle cash, banking, and shift handovers in line with company policy.

Communicate effectively with Heads of Department and senior management to ensure a coordinated and efficient operation.

Contribute to maintaining and enhancing the hotel’s 4-star standards.

Essential:

Minimum 2 years’ experience in a supervisory/management role within a hotel or hospitality environment.

Strong leadership and decision-making skills with the ability to motivate and manage a team.

Excellent guest service and interpersonal skills with a proven ability to resolve issues quickly and effectively.

Flexible availability, including evenings, weekends, and holidays.

Strong organisational and time management abilities.

Previous experience in a supervisory Food & Beverage role

Desirable:

Experience in a 4-star property or higher.

Knowledge of hotel property management systems (PMS), reservations, and reporting tools.

Experience in food & beverage operations as well as front office.

Located in the heart of Clonmel, our hotel prides itself on delivering exceptional guest experiences in a warm, welcoming atmosphere. We are currently seeking a dedicated and professional individual to join our front-of-house team.

As a Guest Services Associate, you will be the face of the hotel, responsible for providing top-tier customer service to our guests. The ideal candidate will have prior experience in a hotel environment and a proven track record in delivering outstanding customer care.

Greet guests in a warm and friendly manner upon arrival

Handle check-in and check-out procedures efficiently using our booking systems

Respond to guest inquiries and resolve complaints in a timely, professional manner

Manage room reservations, cancellations, and modifications

Liaise with housekeeping and maintenance teams to ensure guest satisfaction

Promote hotel services and facilities to enhance the guest experience

Handle cash and card transactions accurately

Ensure the reception area is clean, tidy, and welcoming at all times

Previous experience in a hotel or hospitality setting is essential

Strong customer service skills and a friendly, professional demeanor

Excellent communication and interpersonal skills

Ability to work well under pressure and handle guest issues diplomatically

Competency in using hotel booking/reservation software (e.g., Opera, HotSoft, etc.) is an advantage

Flexible with working hours, including evenings, weekends, and public holidays

A team player with a proactive and enthusiastic attitude

Competitive salary package

Staff meals during shifts

Uniform provided

Training and development opportunities

Staff discounts on accommodation, food, and beverages

Please submit your CV and a brief cover letter outlining your experience and interest in the role to with the subject line: Hotel Job Application – Clonmel .