32 Hospitality & Tourism jobs in Ireland

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supports all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
- Coaches, counsels and encourages employees.
- Handles employee questions and concerns.
- Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
- Guides daily Front Desk shift operations.
- Communicates performance expectations to employees in accordance with job descriptions for each position.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
- Strives to improve service performance.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and property occupancy.
- Understands the impact of Front Desk operations on the overall property financial goals and objectives.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implementing the customer recognition/service program, communicating and ensuring the process.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Ensures employees have the proper supplies and uniforms.
- Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
**Supporting Handling of Human Resource Activities**
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides feedback to individuals based on observation of service behaviors.
- Participates in an ongoing employee recognition program.
- Conducts training when appropriate.
- Participates in the employee performance appraisal process.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
- Complies with loss prevention policies and procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND's #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
**Hilton Dublin Airport** hotel is only 8 kilometres from the Airport and only 10 km from Dublin's city centre and the traditional fishing village of Howth. Our restaurant serves classic Irish and international dishes. The Hilton Dublin Airport hotel also has a relaxed bar with an open fireplace.
**A World of Rewards:**
+ **Hourly rate of 14.97**
+ **Smart uniform provided** andlaundered
+ **Free and healthy** **meals** when on duty
+ **Grow your Career !**
+ **Personal Development** programmes designed to support you at every step of your career
+ **A chance to make a difference** through our Corporate Responsibility programmes - Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
+ **Team Member Referral Program**
+ **High street discounts:** with Perks at Work
+ **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
+ **Discounted dental and health cover**
+ **Free Parking**
+ **Cycle to Work Scheme**
+ **Smart uniform provided** andlaundered
+ **Modern and inclusive** Team Member's areas
**What will I be doing?**
As a Conference and Events Operations Supervisor, you are responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Supervise Conference and Events operations
+ Communicate and delegate in line with daily function sheets
+ Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
+ Welcome guests in a polite and friendly manner
+ Follow cash handling procedures
+ Manage guest queries in a timely and efficient manner
+ Ensure cleanliness of work areas
+ Plan, organise and control the daily operations
+ Ensure compliance of brand standards
+ Represent needs of the team
+ Assist Food and Beverage with achieving financial targets
+ Assist Conference and Banquet Manager with training and developing the team
+ Assist with annual and mid-year appraisals with team members under your responsibility
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Comply with local licensing laws
+ Be environmentally aware
+ Assist other departments wherever necessary and maintain good working relationships
**What are we looking for?**
A Conference and Events Operations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous Conference and Banquet experience
+ Committed to delivering high levels of customer service
+ Positive attitude
+ Good communication skills
+ Flexibility to respond to a range of different work situations
+ Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Experience in the hotel industry
+ Experience in supervising and/or delegation
+ Willingness to develop team members and self
**Job:** _Catering and Event Services_
**Title:** _Conference and Events Operations Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BX60_
**EOE/AA/Disabled/Veterans**

**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND's #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
The **Conrad Dublin** is a5* hotelandpart of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We areone of the best5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
**Benefits**
Working for Hilton means you arejoining an international company with more than 6200 hotels across the globewith countless benefits & career development opportunities such as:
+ **Travel** - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benekit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty & uniforms provided
+ **Bonus** - Generous bonus scheme based on achievable targets
**The Job Role**
+ **Part -time 32/h position**
+ Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
+ Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
+ Process and deliver messages for Guests
+ Deliver and safely storage Guest luggage
+ Stay current with all hotel services as well as daily VIP requests and special events
+ Ensure orderliness and safety guidelines around the lobby and front door areas
+ Provide support to Management as required, in cases of emergency
+ Project a professional manner with an emphasis on hospitality and Guest service
+ Maintain a clean, healthy, and safety working area
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
**The ideal candidate should have:**
+ A positive attitude and good communication skills
+ A commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Flexibility to respond to a variety of different work situations
+ Ability to work on your own and as part of a team
+ Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience working in Concierge in a hotel environment
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BWT1_
**EOE/AA/Disabled/Veterans**

Maintenance Manager Hotel €55k We are looking for a Maintenance Manager out client, we are looking for a manager coming from a hospitality background that has a good understanding of hotels. You will need to bed a strong manager that has excellent attention to detail, be very hands on and take a pro-active approach to the team and department. Efficiently manage the day-to-day operations of the Maintenance team and department Manage maintenance costs within budget Provide strong leadership to the team by guiding the team and overseeing urgent repairs. Plan and respond to scheduled and unforeseen work, ensuring the engineering team has the necessary skills to meet requirements. Effectively utilise internal and external resources to handle on-site situations Develop proactive maintenance strategies to enhance overall reliability of the plant, personnel, and production processes. Encourage initiatives that support the motivation, training, development, and deployment of maintenance employees. Drive and achieve the key business objectives and performance targets set by the company for the Maintenance Department. The ideal candidate: Have a minimum of 3 years of experience in a senior position. Have excellent organisational skills to efficiently oversee projects, processes, and the Maintenance Team. Problem-solving skills to identify and resolve maintenance issues promptly and efficiently. Knowledge of health and safety regulations and the ability to enforce them within the Maintenance Team. Conducting site inspections and identifying areas requiring extra maintenance Supervising the maintenance team and ensuring they follow safe work practices Performing minor on-site repairs Scheduling contractors as required Responding to emergency maintenance needs An approachable personality Excellent team player Own transport BURAMB22 INDCAT1 Skills: maintenance rooms hotels management

Excel Recruitment is currently seeking an experienced Operations Manager for a large 4-star hotel in Co. Wicklow. This is an excellent opportunity to join a prestigious property known for its beautiful setting, strong reputation for food and service, and thriving events and corporate business. If you are passionate about hospitality and want to take the next step in your management career, we want to hear from you. Benefits of the Operations Manager role Competitive salary with performance-related bonus Discounted hotel accommodation rates for employees and family Staff meals provided on duty Company pension scheme Additional annual leave entitlements based on service Career development and training programmes Employee recognition and social events Employee Assistance Programme Responsibilities of the Operations Manager Oversee daily hotel operations and support the General Manager Lead and mentor department heads across F&B, Rooms Division, and Front Office Ensure high standards of customer service and guest satisfaction Drive efficiency, cost control, and profitability across all departments Support and develop staff training and succession planning Maintain compliance with health, safety, and brand standards Contribute to the achievement of financial and strategic targets Requirements of the Operations Manager Previous experience as an Operations Manager, Deputy GM, or senior hotel manager Strong background in hotel operations with particular emphasis on food & beverage Excellent leadership, communication, and people management skills Proven ability to lead large teams in a busy 4-star environment Commercially aware, results-driven, and highly customer-focused Strong organisational and problem-solving abilities Ability to work a flexible schedule, including evenings, weekends, and busy event periods If you're a passionate and results-driven hospitality professional looking for your next challenge, we want to hear from you! Apply with your CV below or call Kevin for more details. #INDJEN1 Skills: Leadership Skills Excellent Communication Skills Attention to Detail.

Excel Recruitment are searching for a Hotel Revenue Manager for a highend property in Co. Mayo. We are seeking an experienced, ambitious Hotel Revenue Manager to join a team at this beautiful property. Role & Responsibilities: Develop and implement pricing strategies to maximise revenue, working closely with management team, sales and marketing and finance departments Monitor competitor pricing and performance to assist in forecasting for the property Manage data analysis, ensuring revenue reports are generated and distributed to relevant departments as required Work collaboratively with sales team to prospective corporate clients to negotiate and close prospects for conference, rooms and F&B departments Requirements: Minimum 3 years experience in a similar role at 4 or 5 Star level with a passion to work in a fast-paced environment Experience with revenue management systems Knowledge of distribution channels including direct bookings, OTA and GDS platforms This role will offer the successful candidate a career progression journey with an amazing organisation. If you feel you are ready to take on the challenge please submit your CV and we will get back in touch with more details. INDGAL Skills: Hotels Revenue Reservations Room Sales Benefits: Pension

We are currently recruiting an experienced Duty Manager to join a 4* Hotel in Limerick. The role will require the effective and efficient management of all Front of House activities, Outlets, Events and coordinating all day to day operations in the Hotel during your shift. Specific requirements: To liaise with all HODs on a daily basis to ensure sufficient staffing levels. To ensure that the operation in all areas is running as is the agreed standard and follow up any discrepancies with the relevant HODs. To be operationally responsible for the service delivery and standards throughout the entire building when on Duty. To ensure that all signage throughout the building is up to date, in the correct standard and professionally displayed. To patrol the building at regular intervals paying particular attention to cleanliness, both inside and outside the building. To patrol the building ensuring that all fire exits are free from obstruction and in proper working order. To take control and lead the team in the event of a fire alarm or pre alarm scenario. To be present around the building at all times during the day. In particular, the Duty Manager must maintain a lobby presence between the peak check in/out times, during lunchtime in around the lobby and restaurant and around the banqueting area during the peak tea/coffee times. Ensure that the back of house areas are in clean and proper condition. To attend the daily 11am/4pm team briefing ensuring that all the days business is covered and any feedback is followed up. Ensure that a comprehensive handover system is put in place to inform the Manager on Duty of all the VIPs, Complaints, Special Requests, Function Business and AOB. To look after requisitions outside of store hours ensuring that all documentation is completed. To deal with the situation in the event of a Salto Wristband loss in conjunction with the General Manager. To spot check guest bedrooms on a daily basis. To ensure that all public areas within the Hotel are maintained in accordance with the agreed standards. To handle all complaints in a calm, organised and discreet manner ensuring complete service recovery every time. To get involved in and carry out training in the hotel. To ensure that all necessary Duty Management documentation is compiled, recorded and stored. To conduct show arounds as required. To help with booking out guests to Hotels when needed. Minimum 2 yrs Duty Management experience in 4* Hotel in Ireland required. Work Permit is not available for this role, full legal status to work in Ireland is required. For full details please forward current CV in Word Format to with Reference details, view or call Richard at Skills: Food and Beverage Management Hygiene and HACCP standards and service Guest Relations bar and Restaurant banqueting Front of House Benefits: Meal Allowance / Canteen Parking Training Employee supports