69 Hospitality & Tourism jobs in Ireland

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supports all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
- Coaches, counsels and encourages employees.
- Handles employee questions and concerns.
- Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
- Guides daily Front Desk shift operations.
- Communicates performance expectations to employees in accordance with job descriptions for each position.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
- Strives to improve service performance.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and property occupancy.
- Understands the impact of Front Desk operations on the overall property financial goals and objectives.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implementing the customer recognition/service program, communicating and ensuring the process.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Ensures employees have the proper supplies and uniforms.
- Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
**Supporting Handling of Human Resource Activities**
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides feedback to individuals based on observation of service behaviors.
- Participates in an ongoing employee recognition program.
- Conducts training when appropriate.
- Participates in the employee performance appraisal process.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
- Complies with loss prevention policies and procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND's #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
**Hilton Dublin Airport** hotel is only 8 kilometres from the Airport and only 10 km from Dublin's city centre and the traditional fishing village of Howth. Our restaurant serves classic Irish and international dishes. The Hilton Dublin Airport hotel also has a relaxed bar with an open fireplace.
**A World of Rewards:**
+ **Hourly rate of 14.97**
+ **Smart uniform provided** andlaundered
+ **Free and healthy** **meals** when on duty
+ **Grow your Career !**
+ **Personal Development** programmes designed to support you at every step of your career
+ **A chance to make a difference** through our Corporate Responsibility programmes - Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
+ **Team Member Referral Program**
+ **High street discounts:** with Perks at Work
+ **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days)
+ **Discounted dental and health cover**
+ **Free Parking**
+ **Cycle to Work Scheme**
+ **Smart uniform provided** andlaundered
+ **Modern and inclusive** Team Member's areas
**What will I be doing?**
As a Conference and Events Operations Supervisor, you are responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience. A Conference and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Supervise Conference and Events operations
+ Communicate and delegate in line with daily function sheets
+ Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
+ Welcome guests in a polite and friendly manner
+ Follow cash handling procedures
+ Manage guest queries in a timely and efficient manner
+ Ensure cleanliness of work areas
+ Plan, organise and control the daily operations
+ Ensure compliance of brand standards
+ Represent needs of the team
+ Assist Food and Beverage with achieving financial targets
+ Assist Conference and Banquet Manager with training and developing the team
+ Assist with annual and mid-year appraisals with team members under your responsibility
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Comply with local licensing laws
+ Be environmentally aware
+ Assist other departments wherever necessary and maintain good working relationships
**What are we looking for?**
A Conference and Events Operations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous Conference and Banquet experience
+ Committed to delivering high levels of customer service
+ Positive attitude
+ Good communication skills
+ Flexibility to respond to a range of different work situations
+ Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Experience in the hotel industry
+ Experience in supervising and/or delegation
+ Willingness to develop team members and self
**Job:** _Catering and Event Services_
**Title:** _Conference and Events Operations Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BX60_
**EOE/AA/Disabled/Veterans**

**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND's #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!-** Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!
**A WORLD OF REWARDS**
+ **Hourly rate of 13.50 per hour**
+ **Opportunity to work additional** hours when you can
+ **Free** **and healthy** **meals** when on duty
+ **Modern and inclusive** **Team Member's areas**
**You will join** the Night Front of House Team.
**You enjoy** keeping things organized, neat and clean, displaying and delivering exceptional levels of customer service, welcoming our guests and assisting with their luggage and anything they need during their stay.
**Are yo** u a positive, energetic and welcoming individual with great communication skills? Then this is the job for you!
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Night Porter (Casual)_
**Location:** _null_
**Requisition ID:** _HOT0BVG2_
**EOE/AA/Disabled/Veterans**

**WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND's #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!**
The **Conrad Dublin** is a5* hotelandpart of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We areone of the best5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
**Benefits**
Working for Hilton means you arejoining an international company with more than 6200 hotels across the globewith countless benefits & career development opportunities such as:
+ **Travel** - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benekit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty & uniforms provided
+ **Bonus** - Generous bonus scheme based on achievable targets
**The Job Role**
+ **Part -time 32/h position**
+ Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
+ Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
+ Process and deliver messages for Guests
+ Deliver and safely storage Guest luggage
+ Stay current with all hotel services as well as daily VIP requests and special events
+ Ensure orderliness and safety guidelines around the lobby and front door areas
+ Provide support to Management as required, in cases of emergency
+ Project a professional manner with an emphasis on hospitality and Guest service
+ Maintain a clean, healthy, and safety working area
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
**The ideal candidate should have:**
+ A positive attitude and good communication skills
+ A commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Flexibility to respond to a variety of different work situations
+ Ability to work on your own and as part of a team
+ Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience working in Concierge in a hotel environment
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BWT1_
**EOE/AA/Disabled/Veterans**

We are currently inviting applications for a Food & Beverage Manager to join our 4* Client and lead the Management team for Food & Beverage Operations - outlets & Events. This role is accountable for the service standards and hygiene standards and the total food & beverages sales budget in our Food & Beverage Department. The successful candidate will be responsible for overseeing the department and ensuring the ongoing training and development of all team members within the department. Ensure excellent communication exists within your department and that you have a good working relationship with them and other departments, liaising regularly with senior management Knowledge and experience in the following areas is essential: A minimum of 3 years managerial experience in Conference, Banqueting, Bars and restaurants. Previous experience in delivering 4/5 Star food and beverage service. Experience and ability to introduce new Food and Beverage concepts Excellent IT Skills including a proficient user of MS Office and excel Personal Qualities Ability to show a positive attitude towards guests and colleagues at all times. Be self-motivated, being able to work alone with good personal organization. Excellent interpersonal skills. Exceptional attention to detail, organisational, negotiation and communication skills are a must including fluent spoken and written English. Duties include but are not exclusive to: Maximize revenue by effective management of the Hotels operations across the food and beverage outlets, develop new Revenue streams and service opportunities Managing payroll costs of this department To organise the efficient operation of all Events and Food & Beverage outlets. Ensure Staff communication processes are in place Develop and implement effective and appropriate training for all employees Further business development of the department. Be a visible strong presence across the food and beverage outlets, mobilizing and providing direction to your departmental managers Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland. For full details please contact Richard at . CV to Skills: Food and Beverage Management Sales & Marketing Hygiene and HACCP standards and service Guest Relations bar and Restaurant banqueting Benefits: Meal Allowance / Canteen Parking Training Employee supports

Sales and Marketing Manager opportunity, well-known 4* Hotel in Cork. The successful candidate will be responsible for the effective delivery of all aspects of Sales and Marketing in a fast-paced customer-focused environment and must have a proven track record in a similar role. Key Responsibilities: Developing, implementing, and monitoring annual sales and marketing plans for the hotel. Managing all aspects of sales and marketing activities, ensuring sales resources are used to maximize revenue channels. Assisting in budget planning process. Managing your own portfolio of existing accounts. Identify, target and secure new business in all areas including rooms, Spa, meetings, and events. Assist with the proactive promotion of all food and beverage outlets. Achieve weekly and monthly sales targets for existing and new business accounts in agreed market segments. Assist with the organisation and operation of in-house events. Creating a profile for the Hotel in the appropriate local, national, and international markets. Setting corporate negotiated rates for individual companies as agreed within the sales budget. Manage and undertake local, regional, and national activities including trade shows, networking events, wedding fairs, presentations, sales missions etc. Achieve set revenue targets for existing and new business accounts in agreed market segments. Assist with identifying public relations opportunities for the Company and actioning as appropriate direct with media / organisation or through appointed Public Relations Company. Manage agreed Marketing spends and logging return on investment, on an annual basis, ensuring no overspends. Monitor results with senior team and adjust activities to ensure that objectives and activities are achieved. Lead, guide and mentor your team Excellent benefits package with the role including but not limited to: Free on-site parking. Own car and full driving Licence is required Please note, we can only accept applications from persons who are currently eligible to live and work without restriction in Republic of Ireland. For full details please contact Richard at . CV to Skills: Guest Relations meetings and Events Standards and service Sales and Marketing Market segmentation Budgets and targets Planning and strategy Benefits: Clothing Allowance Meal Allowance / Canteen Paid Holidays Parking

Marketing Manager - 5* Luxury Hotel MLR are seeking a creative and motivated Marketing Manager for a prestigious 5 star luxury hotel in Kilkenny. This is an exceptional opportunity for a passionate marketing professional who thrives in a fast-paced environment and has a genuine enthusiasm for luxury hospitality and brand storytelling. In this role, you will play a key part in promoting the hotel across both digital and traditional platforms. From creating engaging content to delivering impactful campaigns, you will take ownership of projects from start to finish, helping to highlight the hotel's distinctive character and world-class offering. If you have proven marketing experience, a creative mindset, and the ambition to take the next step in your career within a dynamic and supportive setting, we'd love to hear from you. Please apply through the link below. Skills: Marketing Hotels Social Media Digital Marketing Campaign management Brand

Duty Manager 4 Hotel, Cork* Career Vision Recruiters are seeking an experienced Duty Manager (or senior supervisor ready to step up) to join a prestigious 4-star hotel in Cork. Role: You will oversee daily hotel operations, support and lead the team, and ensure exceptional guest service across all departments, with a strong focus on Food & Beverage. This is a hands-on role requiring collaboration with department managers, effective guest relations, and compliance with health & safety standards. Requirements: 12 years duty management experience in a busy 4*+ hospitality environment Strong Food & Beverage background Excellent leadership, communication, and problem-solving skills Flexible to work evenings, weekends, and holidays Legal right to work in Ireland Contact Stuart in confidence for further details or to apply. Skills: Hotel Operations Guest support services Food & Beverage Benefits: Meal Allowance / Canteen Parking