AI emerging technologies in Ireland are transforming industries, offering innovative solutions across sectors like healthcare, finance, and agriculture. With a focus on machine learning, natural language processing, and robotics, companies are leveraging AI to enhance productivity and efficiency. Ireland's tech ecosystem is thriving, supported by government initiatives and a skilled workforce.What Jobs are available for AI & Emerging Technologies in Ireland?
Showing 3 AI & Emerging Technologies jobs in Ireland
Senior Data Scientist - AI/Deep Learning
Dublin, Leinster
UnitedHealth Group
Posted 25 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
Todays' RCM is inherently complex due to opaque and payer-specific adjudication rules, incurring significant waste and inefficiency. Optum Insight is committed to delivering new technology and processes to improve the Revenue Cycle Management (RCM) workflow using advances in Gen AI and other state-of-the-art technology that would ultimately benefit all stakeholders involved in the healthcare ecosystem - payers, providers, and patients.
We are looking for a **Senior Data Scientist - AI/Deep Learning** to enhance our capacity to develop new analytic products. As a key member of the Data Science Team, you will be part of UnitedHealth Group's mission of helping people live healthier lives. You will work with other Data Scientists and subject matter experts to conduct and manage outcomes of various analytic studies. As part of this team, you will be empowered to analyze data, create solutions and build production-ready models. Join us! There's never been a better time to do your life's best work
This position will report to the Director Data Science in Ireland and will support the development of an exciting new product which will form part of the OptumInsight product suite. The position will work in partnership with a diverse analytic peer group in Ireland, while building strong relationships with US-based AI/ML experts.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny offices and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities:**
+ Analyze, review and interpret complex data through the development of case-studies, enabling the data to tell a story
+ Build and maintain production-ready machine-learning models
+ Identify drivers of patterns / behaviors uncovered in data and use these to explain business trends
+ Contribute to the design and realization of analytical based tools/assets to identify and monitor non-standard claim patterns
+ Engage with subject-matter experts to explore business problems and design solutions
+ Present analysis and interpretation for both operational and business review and planning
+ Support short and long term operational and strategic business activities through the use of data and develop recommended business solutions through research, analysis and implement when appropriate
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
**Required Qualifications:**
+ Master's degree in Statistics, Physics, Mathematics, Engineering or similar analytic domain with a significant quantitative aspect
+ Proficiency in AI/ML anddeep learning frameworks such us PyTorch
+ Proven track record of developing and deploying machine learning models in production environments
**Soft Skills:**
+ Natural curiosity to learn more, dig into details, and understand the key drivers of emerging trends and challenges
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveler community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.
#RPO #BBMRTS
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
Todays' RCM is inherently complex due to opaque and payer-specific adjudication rules, incurring significant waste and inefficiency. Optum Insight is committed to delivering new technology and processes to improve the Revenue Cycle Management (RCM) workflow using advances in Gen AI and other state-of-the-art technology that would ultimately benefit all stakeholders involved in the healthcare ecosystem - payers, providers, and patients.
We are looking for a **Senior Data Scientist - AI/Deep Learning** to enhance our capacity to develop new analytic products. As a key member of the Data Science Team, you will be part of UnitedHealth Group's mission of helping people live healthier lives. You will work with other Data Scientists and subject matter experts to conduct and manage outcomes of various analytic studies. As part of this team, you will be empowered to analyze data, create solutions and build production-ready models. Join us! There's never been a better time to do your life's best work
This position will report to the Director Data Science in Ireland and will support the development of an exciting new product which will form part of the OptumInsight product suite. The position will work in partnership with a diverse analytic peer group in Ireland, while building strong relationships with US-based AI/ML experts.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny offices and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities:**
+ Analyze, review and interpret complex data through the development of case-studies, enabling the data to tell a story
+ Build and maintain production-ready machine-learning models
+ Identify drivers of patterns / behaviors uncovered in data and use these to explain business trends
+ Contribute to the design and realization of analytical based tools/assets to identify and monitor non-standard claim patterns
+ Engage with subject-matter experts to explore business problems and design solutions
+ Present analysis and interpretation for both operational and business review and planning
+ Support short and long term operational and strategic business activities through the use of data and develop recommended business solutions through research, analysis and implement when appropriate
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
**Required Qualifications:**
+ Master's degree in Statistics, Physics, Mathematics, Engineering or similar analytic domain with a significant quantitative aspect
+ Proficiency in AI/ML anddeep learning frameworks such us PyTorch
+ Proven track record of developing and deploying machine learning models in production environments
**Soft Skills:**
+ Natural curiosity to learn more, dig into details, and understand the key drivers of emerging trends and challenges
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveler community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.
#RPO #BBMRTS
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0
Lead Software Engineer (Agentic AI)
Cork, Munster
Cadence Design Systems, Inc.
Posted 25 days ago
Job Viewed
Job Description
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality.
Cadence customers are the world's most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health.
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Job Title: Lead Software Engineer (Agentic AI)
Location: Cork, Ireland
Reports to: Software Engineering Group Director
Job Overview:
We are seeking a software engineer to join our team responsible for developing and maintaining Agentic AI applications in the digital verification domain. This role offers an exciting opportunity to work at the intersection of computational software, hardware verification and artificial intelligence, helping to shape the future of Cadence's innovative solutions.
Job Responsibilities:
+ Design and development of AI systems and AI features within Cadence's suite of verification tools.
+ Identify and evaluate opportunities to apply AI to solve very hard real-world engineering problems.
+ Effectively communicate and educate other engineers in the theory and best practices of the application of AI.
+ Evaluate and select AI algorithms and tools appropriate for specific problems.
+ Perform statistical analysis and tuning to ensure implemented algorithms are producing accurate results.
+ Reporting and documenting on AI processes and results.
+ Participate in code reviews, testing, and debugging to ensure high-quality, reliable software
+ Stay current with industry trends and emerging technologies in AI
Job Qualifications:
+ BSc in Computer Science, Electrical Engineering or related field plus 4+ years of C/C++, Java or Python software development experience,
+ Or M.Sc plus 2+ years of experience in implementing ML models and applications,
+ Or PhD in a relevant area.
+ Strong understanding of various Artificial Intelligence and Machine Learning algorithms and techniques.
+ Extensive experience in building AI based applications
+ Strong understanding of Software Development best practices and in OO Design principles and patterns.
+ Very strong competency in mathematics, statistics, data structures and algorithms.
+ A penchant for finding outstanding solutions to very difficult problems.
+ Excellent communication skills and collaboration capabilities.
+ Ability to work in a diverse/multi-cultural environment.
Additional Skills/Preferences:
+ Experience with Large Language Models
+ Familiarity with prompt engineering techniques
+ Experience or understanding of electronic design.
+ Experience developing in a Linux environment.
+ Experience with version control tools such as Git.
+ Experience dealing with customers & external stakeholders.
+ Strong presentation skills.
Work Arrangements
+ Hybrid working model with 4 in-office days expected
+ Opportunities for collaboration with global teams
Why Join Cadence?
+ Work with cutting-edge AI technology that impacts the development of next-generation products
+ Collaborate with industry experts and thought leaders in computational software
+ Professional development opportunities and clear career progression paths
+ Inclusive workplace culture that values diversity of thought and innovation
Additional Information:
Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace.
We're doing work that matters. Help us solve what others can't.
Additional Jobs ( Employment Opportunity Policy:
Cadence is committed to equal employment opportunity throughout all levels of the organization.
+ Read the policy(opens in a new tab) ( welcome your interest in the company and want to make sure our job site is accessible to all. If you experience difficulty using this site or to request a reasonable accommodation, please contact
Privacy Policy:
Job Applicant If you are a job seeker creating a profile using our careers website, please see the privacy policy(opens in a new tab) ( .
E-Verify Cadence participates in the
E-Verify program in certain U.S. locations as required by law. Download More Information on E-Verify (64K) ( plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences.
Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world's toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.
Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.
Cadence is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.
Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality.
Cadence customers are the world's most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health.
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Job Title: Lead Software Engineer (Agentic AI)
Location: Cork, Ireland
Reports to: Software Engineering Group Director
Job Overview:
We are seeking a software engineer to join our team responsible for developing and maintaining Agentic AI applications in the digital verification domain. This role offers an exciting opportunity to work at the intersection of computational software, hardware verification and artificial intelligence, helping to shape the future of Cadence's innovative solutions.
Job Responsibilities:
+ Design and development of AI systems and AI features within Cadence's suite of verification tools.
+ Identify and evaluate opportunities to apply AI to solve very hard real-world engineering problems.
+ Effectively communicate and educate other engineers in the theory and best practices of the application of AI.
+ Evaluate and select AI algorithms and tools appropriate for specific problems.
+ Perform statistical analysis and tuning to ensure implemented algorithms are producing accurate results.
+ Reporting and documenting on AI processes and results.
+ Participate in code reviews, testing, and debugging to ensure high-quality, reliable software
+ Stay current with industry trends and emerging technologies in AI
Job Qualifications:
+ BSc in Computer Science, Electrical Engineering or related field plus 4+ years of C/C++, Java or Python software development experience,
+ Or M.Sc plus 2+ years of experience in implementing ML models and applications,
+ Or PhD in a relevant area.
+ Strong understanding of various Artificial Intelligence and Machine Learning algorithms and techniques.
+ Extensive experience in building AI based applications
+ Strong understanding of Software Development best practices and in OO Design principles and patterns.
+ Very strong competency in mathematics, statistics, data structures and algorithms.
+ A penchant for finding outstanding solutions to very difficult problems.
+ Excellent communication skills and collaboration capabilities.
+ Ability to work in a diverse/multi-cultural environment.
Additional Skills/Preferences:
+ Experience with Large Language Models
+ Familiarity with prompt engineering techniques
+ Experience or understanding of electronic design.
+ Experience developing in a Linux environment.
+ Experience with version control tools such as Git.
+ Experience dealing with customers & external stakeholders.
+ Strong presentation skills.
Work Arrangements
+ Hybrid working model with 4 in-office days expected
+ Opportunities for collaboration with global teams
Why Join Cadence?
+ Work with cutting-edge AI technology that impacts the development of next-generation products
+ Collaborate with industry experts and thought leaders in computational software
+ Professional development opportunities and clear career progression paths
+ Inclusive workplace culture that values diversity of thought and innovation
Additional Information:
Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace.
We're doing work that matters. Help us solve what others can't.
Additional Jobs ( Employment Opportunity Policy:
Cadence is committed to equal employment opportunity throughout all levels of the organization.
+ Read the policy(opens in a new tab) ( welcome your interest in the company and want to make sure our job site is accessible to all. If you experience difficulty using this site or to request a reasonable accommodation, please contact
Privacy Policy:
Job Applicant If you are a job seeker creating a profile using our careers website, please see the privacy policy(opens in a new tab) ( .
E-Verify Cadence participates in the
E-Verify program in certain U.S. locations as required by law. Download More Information on E-Verify (64K) ( plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences.
Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. Our shared passion for solving the world's toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.
Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.
Cadence is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Digital Solution Engineer - AI Business Process (Dutch Speaker)
Dublin, Leinster
Microsoft Corporation
Posted 25 days ago
Job Viewed
Job Description
The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME-C segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights), Copilot Studio, AI Agents.
+ Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
+ Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.
+ Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
+ Proactively share your insights from wins/losses with broader SE community to scale best practices and learnings.
+ Acts as a technical thought leader by sharing best practices (e.g., architecture deep dives) and regularly delivering content at readiness events (e.g., Field Advisory Board, Community Calls). Provides insight into how to identify and win opportunities to increase D365 solutions understanding and capabilities.
+ Address solution architecture considerations and competitive objection handling.
+ Assist in formalizing the customer proposal.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Dutch language is a must
+ Previous experience in CRM technical roles (consultant, implementation, engineering or related roles)
**Additional Or Preferred Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Previous experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME-C segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights), Copilot Studio, AI Agents.
+ Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
+ Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.
+ Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
+ Proactively share your insights from wins/losses with broader SE community to scale best practices and learnings.
+ Acts as a technical thought leader by sharing best practices (e.g., architecture deep dives) and regularly delivering content at readiness events (e.g., Field Advisory Board, Community Calls). Provides insight into how to identify and win opportunities to increase D365 solutions understanding and capabilities.
+ Address solution architecture considerations and competitive objection handling.
+ Assist in formalizing the customer proposal.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Dutch language is a must
+ Previous experience in CRM technical roles (consultant, implementation, engineering or related roles)
**Additional Or Preferred Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Previous experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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