What Jobs are available in Dublin?

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management-Technical Overview

As a Customer Access Product Leader, you will be responsible for shaping the vision and strategy of our products that power business and customer experiences. You will translate business needs, market opportunities, and technology trends into actionable product roadmaps using the Working Backwards method. Collaborating closely with cross-functional teams—including Technical Program Managers, Developers, UX Designers, and internal customers—you will define and prioritize features, functions, and user stories that drive platform innovation and adoption. You serve as the voice of the business customer and are accountable for the success of Customer Access program.

Role

Define and communicate the vision and strategic direction for assigned platform products.
Lead a global team of individual contributors and potentially first-level managers to conceptualize and execute a 1–2 year product roadmap.
Demonstrate deep expertise across multiple platform products and foster collaboration across internal and external teams.
Identify and mitigate short- and medium-term risks to product development and adoption.
Monitor feature development, defect resolution, and operational metrics for in-market capabilities.
Develop and align departmental vision with broader organizational goals.
Promote a data-driven, continuous learning culture and improve key performance indicators.
Make trade-off decisions across a portfolio of platform products.
Contribute to organizational planning and manage escalations with resolution strategies.
Lead post-launch reviews, incorporate customer feedback, and refine future launch plans.
Share best practices across Mastercard teams and engage with business customers to refine product roadmaps.
Use data analysis to solve complex problems and communicate insights to senior leadership.
Oversee product operations and coordinate improvement initiatives across the team.
Represent Mastercard in external stakeholder discussions and strategic roadmap conversations.
Drive adoption of platform products across multiple marketplaces with minimal oversight.
Provide coaching and feedback to direct reports, fostering growth in functional and leadership capabilities.
Set individual goals aligned with department and functional objectives.


All About You

You are a visionary product leader with a strong ability to translate business needs into platform strategies.
You thrive in cross-functional environments and excel at stakeholder engagement.
You possess strong analytical skills and are comfortable making data-driven decisions.
You are an effective communicator, capable of influencing across organizational boundaries.
You are passionate about mentoring and developing talent within your team.
You are proactive in identifying risks and opportunities, and you take ownership of outcomes.
You are committed to continuous improvement and delivering customer-centric solutions.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Management-Technical-1 Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all
Overview
• Within Mastercard's Products & Engineering, the Cross-Border Services (previously Mastercard Send Cross-border) Product Platform team defines initiatives, elaborates features and manages the development and delivery of the capabilities supporting the Product team roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
• As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the specifications of the cross-border products capabilities
• The Product Platform team is part of the PM-T guild.
Role
• Product Owner and PM-T role for Cross-Border Services assets across Mastercard, and its aquired platforms, and for their integration with FX/Treasury, Compliance, Settlement, Accounting and Billing systems.
• Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.
• Work closely with Delivery managers, Product managers, Software engineers, User experience leads, and internal customers to define the details behind the business requirements, the specifications, the user experience, and the API strategy for the platforms building blocks.
• Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files) between all assets
• Joint solution design with the O&T/Technology teams in charge of developing each of the Cross-Border Services assets
• Ensure architecture reviews are performed across the board for alignment with MA standards and integrity + consistency of the XB Services vision. Decompose the functional and non-functional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.
• Produce all the artifacts needed by our internal customers in the larger Product community.
• Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
• Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
• Ensure replication of knowledge, share workload on initiatives, ensure mutual back-up, help the team scale, learn and expand its scope.
• Execute User Acceptance Test and signoff on the feature delivery.
• Participate in the Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
• Assist with new employees training

All About You
• Like to dive deep into the operational characteristics of the product
• Demonstrated ability to operate with complete independence and autonomy
• Experience defining and building cloud-native software products as a platform at scale
• Proven track record of data driven decision making and applying continuous improvement methodologies across your team
• Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions
• Experience in agile delivery methodologies (scrum, Kanban, etc.)
• Can communicate to peers with impact eloquence, and authenticity
• Demonstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team
• 8-12 years product development experience
• Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
• Knowledge of authorization, clearing and/or settlement systems and processes
• Demonstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitude
• Superior oral and written communication, problem solving, product documentation, and product development skills
• Customer focus and analytical skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Vice President, Business Risk Workshop Lead

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Business Risk Workshop Lead  to join our Insider Threat team. This role is located in Dublin .  

In this role, you’ll make an impact in the following ways: 

• Own and execute an annual process of working with the business to identify and document insider threat risk scenarios
• Work across lines of business and platforms to identify areas of insider risk through facilitation of business workshops
• Prepare for business workshops by analyzing risks and controls in Risk and Controls Self Assessments (RCSAs) and insider threat events
• Continue as a liaison with business lines and platforms after the workshops to risk finalize and document risk scenarios
• Maintain ownership of the risk scenario inventory
• Initiate a process to review existing risk scenarios and work with the business to enable updates as needed
• Document lessons learned, design changes and planning for the annual workshops

To be successful in this role, we’re seeking the following: 

• Bachelor's degree in computer science or a related discipline, or equivalent work experience in computer science or risk management required 
• Demonstrable experience with workflow/issue management tools (e.g., ServiceNow, JIRA)
• Experience working with AI to enhance efficiency
• Strong analytical and problem-solving skills
• Demonstrate leadership capability, including the ability to own and drive deliverables to completion through collaboration in a cross-functional team.
• Experience creating and presenting executive reports and briefings
• Functional understanding of risk management principles
• Ability to establish an independent view, while effectively collaborating with peers in a team environment
• Strong verbal and written communication, as well as information-seeking skills
• Experience in the financial services industry is a plus

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Vice President, Client Service I

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, Client Service I to join our Transfer Agency team. This role is located in Dublin, Ireland

In this role, you’ll make an impact in the following ways: 

• Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources at BNY.
• Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.  
• Uses developed communication skills to deliver high quality service to a specialized client base.
• Provides key individuals at assigned clients information related to BNY products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader BNY services and offerings. 
• Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY.
• Resolves the most complex or non-routine client issues or inquires, as needed.
• Uses in-depth knowledge of client issues and needs to contribute to business development efforts. 

 

To be successful in this role, we’re seeking the following: 

• Bachelors degree or the equivalent combination of education and experience is required.
• Experience in an operational area and/or client services preferred
  
   

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Vice President, OPS Control

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Vice President, OPS Control to join our 1^st Line Control team. This role is located in Dublin.

In this role, you’ll make an impact in the following ways:

• Develop and maintain effective control frameworks by collaborating with cross-functional teams to identify and mitigate potential risks.
• Lead initiatives to improve operational efficiency by leveraging technology and process optimization strategies.
• Lead deep dive Control reviews to identify potential control enhancements
• Provide SME control expertise to Senior Stakeholders

To be successful in this role, we’re seeking the following:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Advanced degree or relevant certification (e.g., CPA, CFA) preferred.
• Typically 5-10 years of experience.
• Strong analytical and problem-solving skills to enhance control processes.
• Excellent communication and leadership abilities to guide teams and influence stakeholders.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President – Transfer Agency Group manager, to join our Transfer Agency team. This role is located in Dublin – on a HYBRID basis (4 days a week in office.

BNY Transfer Agency provides fund administration services to a multitude of clients including Money Markets, Mutual Funds and ETFs. The team provides both client service and oversight duties for and on behalf of our clients, including management of client queries, client escalations, supporting the offshore processing teams on complex queries and management of risk throughout the transfer agency process as identified in our reconciliation process. Alongside our client services and oversight roles, the group also complete regulatory reporting, governance reporting to the relevant local and global groups, budget management and agile implantation of new business.

Reporting to Head of Transfer Agency, the successful candidate will be a manager of managers, in a client facing role and be responsible for devising and delivering on the local and global strategies within the team with respect to automation, developments for new business and governance on existing processes in accordance with both corporate and regulatory requirements. The candidate will represent the function via multiple stakeholder events, governance decision groups, RFP and client onboardings.

In this role, you’ll make an impact in the following ways:

• Set the strategic direction for your group in line with corporate goals and expectations, working with your peers to ensure the alignment across the business.
• As a manager of managers, set the control framework to empower your team to identify and manage risks
• Senior escalation point on client/internal escalations, governance, projects and error resolution
• Working with your team, ensure that risks are managed effectively with respect to organisation structure, breaking down silos and addressing key group dependencies
• Goal setting, staff appraisals and performance reviews across the group
• Identify automation opportunities (system enhancements, AI, etc.) and engage with relevant stakeholders to deliver
• Deliver plans and strategies in order to manage expense
• Deliver in client due diligence, board meetings or RFPs as required

To be Successful in this role, we’re seeking the following:

• Demonstratable experience in setting strategic direction of a large team / group
• Third level qualification is preferred or the equivalent combination of education and experience
• 10-15 years of work experience in Transfer Agency is required, at least 5 of these in a senior position (CF role desirable)
• Broad Transfer Agency and industry knowledge is required. Wider experience within Fund Services is desired
• Must be capable of working as part of a broad management team and also on own initiative
• Career progression for high achieving candidates 

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Investor Services Operations Manager (Vice President)

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Investor Services Operations Manager (Vice President) to join our Contact Centre team. This role is located in Dublin, Ireland.

In this role, you’ll make an impact in the following ways: 

• Oversee a fast paced operations teams, setting priorities, allocating work, and managing day-to-day performance along with motivating, coaching and developing staff to build a high-performing, client-centric culture
• Ensure accurate and timely processing of investor queries, requests and adhoc tasks while driving consistent adherence to quality standards and departmental procedures.
• Serve as primary escalation point for clients and investors, resolving complex queries, issues and complaints.
• Analyze operational trends, identify efficiency opportunities, implement process improvements and ensure alignment with corporate policies. 
  
   

To be successful in this role, we’re seeking the following: 

• Bachelors degree or the equivalent combination of education and experience is required.
• 5-7 years of total work experience with at least 1 years of management experience preferred.
• Experience in transfer agency operations preferred

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Associate, Client Processing 

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Client Processing to join our Alts Transfer Agency team. This role is located in Dublin, Ireland. 

In this role, you’ll make an impact in the following ways:

• Apply expertise and judgement in providing quality and complex client service and support to internal and external clients daily, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations, accounting services, and timely updates to client accounts.
• Conduct complex, manual processing of updates to client accounts or company records.
• Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
• Serve as the primary point of contact for clients and execute all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
• Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
• Identify, investigate, and resolve problems in client accounts or company records.
• Provide product knowledge and technical assistance, determining when more complex problems should be referred to a supervisor or senior professional.

To be successful in this role, we’re seeking the following:

• High school/secondary school diploma or equivalent combination of education and experience required.
• Bachelor’s degree preferred.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Transfer Agency Senior Associate, Client Processing

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Transfer Agency Senior Associate, Client Processing to join our  team. This role is located in Dublin, Ireland.

In this role, you’ll make an impact in the following ways: 

• Act as the main point of contact for the client concerning operational and service-related matters. Responsibilities include attending weekly, bi-monthly, and monthly client calls, and reviewing the monthly scorecard.
• Engage in the launch of new funds.
• Address client concerns and requests promptly and within the agreed timeframe.
• Supervise client servicing functions where appropriate to ensure client satisfaction with the provided service.
• Ensure all staff maintain a proactive, professional relationship with key client stakeholders.
• Keep the Manager updated on client issues and their progress, highlighting any urgent client concerns or complaints to management immediately
• Ensure deals are accepted and processed in accordance with fund prospectus and Central Bank guidelines.
• Ensure all deals are processed with zero error tolerance.
• Ensure adequate controls are in place around the dealing process.
• Monitor deal acknowledgement as detailed in client service level agreement (SLA), including intra-day tie outs.
• Ensure accurate and timely completion of cash availability and prediction reports to fund managers and valuation departments.
• Ensure Supervisors provide accurate and timely dealing reports to the Cash Team upon which they will instruct payments and pre-advises.
• Ensure prices and factors entered into the transfer agency register are accurate.
• Ensure Supervisors perform a daily tie out with valuation departments.
• Monitor the distribution of daily deal confirmations ensuring that these are sent within the client SLA deliverables.
• Communicate any significant operational issues that arise to Manager.
• Ensure Supervisors respond in a professional and proactive manner to any dealing queries received from the client or shareholders.
• Ensure Supervisors maintain daily/monthly files in a manner suitable for future review by the fund and internal auditors

To be successful in this role, we’re seeking the following: 

• Degree in relevant discipline
• At least 4 years experience in Transfer Agency preferably in Alternative Transfer Agency 
• Co-ordinate daily/weekly/monthly management information systems (MIS).
• Ensure projects allocated to you by your line Manager are completed within the deadlines laid down.
• Ensure BNY  and client standard procedures and controls are adhered to on a daily basis by all staff under your management.
• Review functional checklists and procedures to ensure sufficient controls are in place to accurately complete functional tasks.
• Ensure all staff are advised of client and departmental procedural changes, that these changes are understood by all staff and that procedures and checklists are updated to reflect same

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn 

 Here’s a few of our recent awards: 

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.