What Jobs are available for Amazon in Dublin?

About Us

Stone Seal is Ireland's leading specialist in premium polished concrete, terrazzo, microcement, and bespoke stone finishes. We work with discerning homeowners, commercial developers, interior designers, and architects to deliver luxury projects across Ireland.

We are seeking a Customer service & Project Coordinator – High-End Interiors to join our team in Dublin. This is a fast-paced, Customer based role where organisation, communication, and customer service are key. You will be at the heart of our projects, ensuring that every enquiry, tender, and delivery is handled with precision and professionalism.

Role Overview

You will manage the customer journey from first contact through to project completion, acting as the vital link between our clients, architects, designers, and technical teams. This role combines client service, sales support, project coordination, and planning— offering a unique opportunity to grow into a leadership position.

Key Responsibilities

Client & Lead Management

• Act as first point of contact for clients, interior designers, and architects.
• Handle inbound enquiries via phone, email, and WhatsApp.
• Qualify leads with project details (drawings, measurements, photos, timelines).
• Track all activity in Simpro CRM, ensuring detailed and accurate records.
• Provide clear, timely updates at every stage of the client journey

Sales & Tenders

• Prepare, issue, and follow up on quotes and terms & conditions.
• Support tender submissions and manage deadlines.
• Progress leads through the sales pipeline (enquiry → quote → confirmed project).
• Coordinate showroom visits and client presentations.

Scheduling & Operations Coordination

• Maintain the job board and Simpro schedules.
• Align technicians, materials, and equipment for project readiness with the stock manager
• Proactively communicate schedule changes to the client(weather, staff availability, delays).
• Confirm upcoming jobs with clients and the operations team.

Customer Experience & Aftercare

• Provide seamless, professional communication at every touchpoint.
• Resolve issues quickly with a "solutions-first" approach.
• Conduct post-job calls for feedback and aftercare.
• Maintain long-term client relationships, including 6-month/12-month callbacks.

Administration & Reporting

• Keep CRM records, project notes, and invoicing milestones up-to-date.
• Support finance with initial deposit payment & follow-up's if needed & invoice tracking.
• Ensure compliance with GDPR and company standards.

Ideal Candidate Profile

Essential Skills

• Strong communication skills (verbal & written) with confidence.
• Highly organised and able to multitask under pressure.
• Experience in customer service, sales coordination, or office/project administration.
• Tech-savvy: comfortable with CRMs, scheduling platforms, and Google Workspace/MS Office.
• Excellent attaention to detail

Desirable Experience

• Background in construction,Stone, interiors, architecture, or design projects.
• Familiarity with Simpro, HubSpot, or similar CRM/scheduling systems.
• Experience managing quotes, tenders, or project lifecycles.
• Knowledge of both domestic and commercial project environments.

Personal Qualities

• Confident dealing with the public, designers, and architects.
• Proactive problem-solver with a strong sense of ownership.
• Ambitious and enthusiastic
• Reliable, resilient, and professional under pressure.
• Team player who values clear communication.

Job Type: Full-time

Pay: €38,000.00-€45,000.00 per year

Language:

• English (preferred)

Licence/Certification:

• Drivers licence (preferred)

Work Location: In person

Multi Channel Multi - Channel Customer Service Expert - Dublin City Centre based

Teleperformance certified as Great Place to Work for 5 years in a row At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

Due to our success we have exciting opportunities coming very soon in Dublin - no previous experience necessary Why not fill in our application and we will be in touch with more information soon

Start Dates: Various from October 2025

• Location: Onsite Dublin city centre (no work at home option available at this time)
• Shifts: Varying shifts (Part Time not available)
• Training: 1-4 weeks
• Contract: Permanent
• Background Checking:
• Right to Work
• Criminal Record Check
• Credit Check
• Any other associated checks

**Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training**

What you get from us -

• Healthcare insurance
• Death in service
• Annual leave 20days + 10 days bank holiday
• 4% pension
• Bonus (non contractual and applicaple for certain roles)

Skills needed to be a Customer Service Expert -

• A professional, polite and courteous manner
• Ability to deliver excellent service with outgoing nature
• Excellent verbal and written communication skills
• A good listener who can convey empathy, patience and understanding
• Confident and proactive to deal with difficult situations and conversations
• High levels of accuracy and attention to detail
• Be driven to work towards achievable targets

Key Responsibilities

• Provide exceptional and efficient customer service via multi-channels
• Use your problem-solving skills to support our customers, resolve their query and create a positive experience
• Ensure that all customers are supported in accordance with regulatory requirements which aim to protect our customers
• Have excellent attention to detail
• Be knowledgeable of our client's process and products and how best to support the customer

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Job Title:
Customer Service Assistant

Department:
Retail

Reporting to:
Shop Manager

Location: Dublin City Centre
Role Purpose
You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities

• Assist the Shop Manager and Assistant Manager with the day to day running of the shop.

• Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:

• Opening and closing the shop

• Managing and guiding the shop team

• Cash management procedures

• You will have the opportunity to manage on occasion which will lead to further development opportunities.

• Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
• Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
• Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
• To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
• Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
• Keeping and maintaining shop presentation standards to a high quality throughout your working day.
• Ensure that all procedures (safety, compliance and shop operations) are always followed.
• Passionate about working within a team environment.
• Adhere to Social Responsibility duties.
• To introduce customers to our many in shop and online offerings/products.

Knowledge, Skills And Experience
Essential Skills and Experience

• Customer service focused
• Operate with trust and integrity
• Flexibility as business operates 7 days a week
• Be adaptable to shop environment
• Great attention to detail and strong numeracy skills
• An enthusiastic people person who can work on own initiative and as part of a team
• A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
• Ambitious and driven to progress within the company
• To promote the company brand and be results focused
• Excellent communication skills
• Problem solve and think creatively
• Be organised, reliable and dependable
• A proven good cash handing approach

Desirable Skills And Experience

• Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

Job Title: Customer Service Assistant

Department: Retail

Reporting to: Shop Manager

Location: Dublin City Centre

Role Purpose

You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities

• Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
• Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
• Opening and closing the shop
• Managing and guiding the shop team
• Cash management procedures
• You will have the opportunity to manage on occasion which will lead to further development opportunities.
• Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
• Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
• Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
• To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
• Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
• Keeping and maintaining shop presentation standards to a high quality throughout your working day.
• Ensure that all procedures (safety, compliance and shop operations) are always followed.
• Passionate about working within a team environment.
• Adhere to Social Responsibility duties.
• To introduce customers to our many in shop and online offerings/products.

Knowledge, Skills and Experience

Essential Skills and Experience

• Customer service focused
• Operate with trust and integrity
• Flexibility as business operates 7 days a week
• Be adaptable to shop environment
• Great attention to detail and strong numeracy skills
• An enthusiastic people person who can work on own initiative and as part of a team
• A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
• Ambitious and driven to progress within the company
• To promote the company brand and be results focused
• Excellent communication skills
• Problem solve and think creatively
• Be organised, reliable and dependable
• A proven good cash handing approach

Desirable Skills and Experience

• Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

Customer Service Representative's - Based at Busáras

About Us

Brandtactics is a leading field marketing, events and activations company, delivering high-quality brand experiences across Ireland. We pride ourselves on our professionalism, strong client relationships, and exceptional team. When we work with a client, we become an extension of their brand, friendly, professional, and focused on delivering a great customer experience every time. We are now recruiting key staff to represent Bus Éireann and Expressway.

The Role

As a Customer Service Representative, you'll be the brand ambassador representing a National Brand been the helpful face customers remember. This is an active role, engaging with the public from assisting passengers to reach their destination. Your interaction is key for the brand creating positive travel experiences and building brand loyalty.

Hours of Work

Monday to Friday - 10am to 7pm

Saturday 9am to 6pm

Sunday 12 noon to 7pm

Key Responsibilities

• Greet customers warmly and provide accurate travel information.
• Assist with ticket sales (online, ticket vending machines, or mobile devices).
• Help passengers navigate stations, airports, and boarding areas.
• Troubleshoot ticket machine issues (full training provided).
• Manage queues to ensure smooth and timely boarding.
• Support marketing promotions, surveys, and data collection campaigns.
• Assist passengers with accessibility needs.
• Work closely with station staff, drivers, and the Bus Éireann team.
• Complete end-of-shift reports.

What We're Looking For

• Candidates that can make an Impact. Your role directly shapes the customer experience for thousands of passengers, making travel smoother and more enjoyable
• Strong customer service skills and a friendly, approachable manner.
• Ability to problem-solve calmly and professionally.
• Confident communicator, fluent in English.
• Well-presented and punctual, with a team-player attitude.
• Experience in customer-facing roles is an advantage (but full training is provided).
• Career driven representatives who want to work in public-facing roles where no two days are the same.

Why Join Us?

• Be part of a supportive team that values and looks after its staff.
• Enhance your training and development skills.
• Professional Development. Build transferable skills in customer care, teamwork, and brand representation that enhance your career opportunities.
• Team Culture. Be part of a supportive, professional team that values and looks after its staff.

Pay: €13.50-€4.00 per hour

Job Types: Full-time, Part-time

Pay: .50 per hour

Expected hours: 13.50 – 14.00 per week

Application question(s):

• Are you available Full Time or Part Time ?
• Are you available to commence on October 1st

Language:

• Fluent English (required)

Work Location: In person

About us

At Davy, it's the unique talents of all our people that have been the foundations of our success for almost 100 years. As we continue to grow, so do you. Because you are not just part of our team – you are a key player in shaping our future.

At Davy, you are the difference.

Established in 1926, the Davy Group sits at the heart of wealth and capital in Ireland, providing a broad range of services to high-net-worth individuals, self-directed investors, small-to-medium enterprises, credit unions, corporations, and domestic & international institutional investors.

Our culture is shaped around three values, which are at the heart of everything we do: client success, one Davy, and building a proud legacy. Sharing the same goals, we work together to deliver exceptional outcomes for our clients. As part of a team of over 900, you will be encouraged to learn and to grow, both professionally and personally.

About the role

An exciting opportunity has opened up in our Customer Service team. In the role, the successful candidate will:

• Act as a first point of contact for customers on all service related enquiries;
• Establish and maintain effective relationships with customers;
• Providing a professional service by processing all enquiries efficiently;
• Represent company services and brand positively;
• Research and build customer's interest in the services and products available;
• Gather and record accurate client details;
• Liaise with internal teams to investigate and respond to all client queries raised;
• Assist with the Client Onboarding process;
• Contribute to projects and process improvements as required
• Comply with the Risk and Compliance frameworks, policies and procedures associated with the role.

About you

We are looking for somebody who has the following background and skills:

• Third level qualification in a Business related discipline;
• Minimum one years' experience in a customer service role;
• Good communications skills and customer focus;
• Persuasive, enthusiastic, outgoing nature with an ability to quickly build rapport with customers;
• Ability to work on own initiative and to strict deadlines;
• Organised and methodical while multi-tasking;
• A high level of proficiency in MS Word, Excel, Outlook and PowerPoint;
• A strong and flexible approach to working as part of a team.

What we offer

At Davy, our people are our biggest investment. In today's fast-moving world, we know it's important to feel secure and empowered. That's why Davy benefits support you through all of life's stages, offering health and wellness, flexible working options, flexible benefits allowance, learning and development opportunities, through to assisted retirement planning.

• Health and Wellbeing

Psychological safety, emotional wellbeing and support are a priority at Davy. We offer a comprehensive Employee Assistance Programme (EAP) and mental health first aid. Our Sports & Social teams promote physical wellbeing and social connection.

• Reward and Recognition

We offer a competitive remuneration package to include salary, bonus, pension and a host of additional benefits to protect you and your family when it matters most.

• Growth and Development

Our award-winning L&D function supports you and your growth at Davy. We offer a comprehensive range of professional and personal development opportunities. Our culture supports learning, and we encourage you to explore more at Davy.

• Positive Workplace

Our workplace is inclusive, diverse, and offers everyone a sense of belonging. We are flexible and continue to support a hybrid working model. You will get to be your best at Davy.

• Values and Culture

Exceptional client outcomes delivered by a world class team, underpinned by our core Davy values – One Team, Client Success, and Proud Legacy.

Important Information

Davy is an equal opportunities employer and we are committed to fostering an inclusive workplace. We value diversity both in background and in experience. You might not meet all of the requirements outlined in the above job description, but we would still like to hear from you. We review all applications received.

Appointment to this role is subject to the candidate's eligibility to work in Ireland.

Where agency assistance is required, our Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to us by recruitment agencies will not be accepted for this role.

Davy Group is a member of the Bank of Ireland Group.

We are looking for a detail orientated and highly motivated candidate to deliver excellent customer service. You will be first point of contact for all Calor domestic and commercial customers throughout Ireland and will be responsible for exceeding expectations across all our customer touch points during their lifetime with Calor.

Main responsibilities:

• Manage calls relating to customer queries in a professional and efficient manner.
• Acquire and accurately capture and update all necessary customer information.
• Provide clear, informative, and expert advice in relation to all aspect of Calor service with a confident and positive attitude.
• To deliver excellence in customer experience (CX) by embodying Calor's values and upholding the standards of accountability, seamless service, and curiosity.
• Resolve problems to customer satisfaction in a timely fashion.
• Ensure that all admin and reporting is conducted in accordance with the required processes and procedure.
• Ensure that health and safety of yourself and your colleagues is a priority in everything that you do - log Health and Safety conversations, as appropriate focusing on either an 'unsafe condition' where we see something that could cause injury to a person or an 'unsafe act' which is something that someone does that can lead to injury.
• Outbound customer campaigns as required.
• Any other ad hoc duties which may involve direct contact and support of other departments.

The person:

· Consistently achieve performance targets and standards relating to productivity, schedule adherence, turnaround times and quality.

· Customer First Mindset: Prioritizes customer needs and ensures their concerns are addressed with empathy and care.

· Strong administrator, proficient in Microsoft Office with the ability to multitask.

· Relevant customer service experience would be advantage.

· Excellent phone manner with a focus on attention to detail around data accuracy.

· Ability to work effectively using own initiative, good planning, and organisation skills.

Ability to work under pressure and manage priorities.

· Must be a team player and willing to support other team members in tasks with an enthusiastic and approachable attitude.

Key Behaviours:

Putting People at the Heart

· You earn your people's trust through honesty and integrity.

· You treat people with care and respect.

· You invest in your personal growth.

· You provide honest feedback and encourage others to do the same.

· You seek diverse perspectives to achieve team goals.

Setting Ambition

· You articulate your goals in a way everyone understands.

· You provide guidance through everyday actions and decision-making.

· You bring people along with us using our personal energy.

· You translate your goals and ambitions into objectives and actions.

· You communicate clearly, openly, and often.

Ensuring Wellbeing

· You safeguard a safe, positive, and supportive workplace.

· You make sure people feel free to speak up and share opinions.

· You encourage initiative and pursue new ideas.

· You drive a culture that values, encourages, and supports diversity.

· You never compromise on our ethics and compliance.

Problem Solving

· You analyse all types of information and draws well-reasoned conclusions.

· You probe information, weighing up the pros and cons of different solutions.

· You problem solve issues so that they do not reoccur.

· You make confident decisions based on facts and data.

· You accelerate learning by constantly testing, refining, and improving.

Delivering Result

· You balance short-term success with long-term goals.

· You achieve ambitious goals and take accountability for results.

· You focus on real and relevant customer needs.

· You leverage the power of your networks both inside and outside the company.

· You show courage in trialling new solutions and delivering positive project outcomes.

Annual Leave: annual leave entitlement starts at 22 days and increases with service level.

Additional Days Off: Calor provide two additional paid days off, that is 27th December and Good Friday.

Pension: Upon commencement of your employment with Calor you will automatically participate in the Company Defined Contribution Pension Scheme. Matching Company contribution of up to 5%.

Private Health Insurance: Calor will make contributions of €568 towards your health insurance through the company's VHI Group Scheme.

Life Assurance: Available to permanent employees in the event of death in service.

Income Protection:If absent from work on a long-term basis over 6 months due disability or illness, 2/3's of salary less the state illness benefit will be protected subject to terms and conditions.

Christmas Voucher: Employees with minimum of 6 months at 31st December may avail of a Christmas voucher under the small benefits exemption.

Employee Assistance Programme:Confidential counselling and support services are available to you and your family for personal and work-related issues.

Maternity Benefit:Company top-up on State benefit after one year of continuous service.

Professional Development Programmes & Sponsorship:Calor will contribute to the funding of professional development of all permanent employees, subject to approval and completion of successful probation.

Employee Discount on Calor Products:Discount on gas and exclusive offers for permanent Calor employees.

Volunteering:We encourage all our employees to avail of the opportunity to contribute and volunteer in their local communities by providing one paid day off of volunteering leave per year.

Cycle to Work Scheme:The cycle to work scheme enables you to purchase a bicycle, accessories, and safety equipment, without the liability of tax, PRSI or the Universal Social Charge on your repayments.

Anti-flu vaccine:On an annual basis in October /November you can purchase the flu vaccine through a Chemist and claim back the expenses through the online expenses system Concur.

Eye test:You are eligible for free eye test every 2 years and to a contribution towards spectacles.

Hybrid Workers – Home Office Equipment:Desk, chair, screen, and IT equipment can be arranged with the QHSE Team.

Subsidised Canteen Facilities:Subsidised catering arrangements are provided by Calor to all staff.

Social events:Christmas party, family days

Free Car Parking: Parking facilities available at all locations.

Customer Service Representative – English/French Speaking

At Cardinal Health, we aim to be a trusted partner, offering a broad range of innovative solutions that help our customers provide cost-efficient, more effective healthcare. Join our team of 50,000 humble partners striving each day to make healthcare more efficient, providers more effective, and patients as healthy as possible.

We are currently looking to recruit a Customer Service Representative. Based in our office in Dublin, Ireland you will be responsible for, but not limited to, the following.

Work Schedule: Monday - Friday day shift, including a hybrid work model

Responsibilities

The Customer Service agent is responsible for maintaining a positive experience for our customers. The role will partner closely with our internal regional Commercial teams, Operations, supply chain, and other Order-to-Cash functions to ensure that customers receive the right product at the right time, at the right price, and following the appropriate customer requirements. The role is responsible for implementing the processes critical to manage the business accurately and efficiently.

The Customer Service agent will act as the point of contact on a day today basis, owning the operational relationship with the customer and their duties will include:

• Daily processing of orders in an accurate manner.
• Responding to customer queries via email and telephone in a timely manner and to the highest standard with an aim to resolve completely first time.
• Resolving order, shipping, returns, credits & invoice queries.
• Dealing with customer complaints, escalating to management as appropriate.
• Reviewing daily reports for customer allocations, blocked orders etc. ensuring shipment in line with the committed lead time.
• Investigating and processing returns orders, credits & invoice queries.
• Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
• Responds to inquiries from internal customers, such as commercial and other supply chain teams, regarding order tracking information as well as on-hold, back order and high priority statuses.
• Establish strong working relationships with commercial team, OTC provider and other client functions required to provide a consistent, quality customer experience.
• Provide ongoing feedback to drive efficiencies by identification of process gaps and bottlenecks at a customer level.
• Ensure discrepancies are resolved in a timely manner and provide visibility to the management team to identify root causes so that these can be addressed.
• Ensure compliance with all relevant guidelines and controls – legal, regulatory and other country or customer specific requirements.

Qualifications and Experience

• Education: Some third level preferred or similar experience preferred.
• Languages: Fluency in English and French required.
• 1-2 years' experience in a Customer Service / Order Management role.
• Strong team member, building an environment of trust and inclusivity.
• Solution orientated and ability to work on own Initiative.
• Operates in a collaborative mindset.
• Communication skills with strong interpersonal skills including active listening.
• Strong attention to detail.
• Ability to multi-task and adapt in a fast and dynamic organization.
• Demonstrated passion for excellence with respect to treating and caring for the customers.
• SAP system knowledge and familiarity with order management processes preferred.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.