10 Customer Service & Helpdesk jobs in Ireland

Teamworx are looking for an experienced Service & Sales Performance Coach for their client based at Dublin Airport

As a Service & Sales Performance Coach, you’ll be a key leader in  frontline operations. This customer-facing role combines team leadership, sales coaching, and operational oversight to drive both customer satisfaction and revenue growth. You'll lead by example—actively engaging with customers while coaching and developing staff to deliver exceptional service and exceed performance targets.  You must the Flexibility to work varied shifts, including evenings, weekends, and holidays.

Benefits:

●    Competitive Salary

●    Monthly Bonus

●    40 hours PW

●    Starting 29 holidays (including bank holidays), increasing with length of service

●    Medical refund scheme

●    Pension scheme

●    Enhanced Maternity and Paternity benefits

●    Access to Hubex benefits and discounts platform

●    Life Assurance x2 basic salary

●    Voluntary flu vaccination voucher

●    Bike to Work Scheme

Key Responsibilities:

●    Promote and sell the company’s products and services, meeting or exceeding personal sales targets.

●    Coach staff to improve sales techniques and achieve station revenue goals.

●    Ensure exceptional customer service standards are consistently delivered on the frontline.

●    Coach and mentor team members to enhance skills, accountability, and overall performance.

●    Ensure all team members are trained and fully compliant with company procedures.

●    Work closely with Station Management to ensure optimal vehicle availability to meet demand.

●    Monitor and drive performance on vehicle upgrades, including conversion rates, revenue, and customer value.

●    Train staff on effective, service-led upgrade dialogues to enhance customer experience and revenue.

●    Ensure all rental and underwriting documentation is completed accurately and in line with company procedures.

●    Maintain a high level of security for vehicles, premises, and sensitive information.

●    Support a clean, professional, and customer-ready environment at all times.

●    Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.

●    Ad hoc duties as directed by Management.

Your Skills:

●    Full clean B driving licence required

●    Flexibility to work varied shifts, including evenings, weekends, and holidays.

●    40 hour working week Monday to Sunday.

●    A proven leader with a passion for people development and frontline engagement.

●    Strong background in sales and customer service, ideally in a fast-paced, target-driven environment.

●    Comfortable coaching and mentoring team members to drive individual and collective performance.

●    Highly organised with the ability to manage resources efficiently while maintaining service excellence.

●    Able to work flexibly, including weekends and peak periods

For more information on this exciting role please contact Katie on 045 898037 or send your cv to

#retailcareer

Location: Sofia, Bulgaria
Language Requirements: Fluent Irish + English (B2)
Contract Type: Full-time, on-site (permanent with initial training)
Relocation Support: Available

Ready for an exciting next step? We're looking for Irish-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their career, build valuable skills, and embrace a new cultural experience.

What youll do

• Deliver outstanding customer service via phone, email, and chat

• Understand and address user needs to ensure satisfaction

• Help with general inquiries, product support, and troubleshooting

• Collaborate with your team to provide a seamless customer experience

Who you are

• Fluent in: Irish

• Comfortable using English at a B2 level

• Strong communication skills and a positive, customer-focused mindset

• No prior experience requiredjust a willingness to learn and grow

What we offer

• Fully paid training to get you started ️

• Stable career path and development opportunities

• Attractive salary packages

• Private health insurance and access to 50+ benefits and services

• Supportive international environment , with referral bonuses

• Modern office in Sofia city center with gym, relaxation zones, and gaming areas

Why Sofia?

Bulgaria offers a compelling blend of high-quality city life and affordability. Sofia, in particular, shines as a modern hub at the foot of Vitosha Mountainperfect for both professional growth and outdoor pursuits. Enjoy rich cultural offerings, international communities, and a vibrant startup ecosystemall while living well within budget.

Apply now and start a remarkable journey to build your career and explore life in Sofia.

Teamworx are looking for an experienced Service & Sales Performance Coach for their client based at Dublin Airport

As a Service & Sales Performance Coach, you’ll be a key leader in  frontline operations. This customer-facing role combines team leadership, sales coaching, and operational oversight to drive both customer satisfaction and revenue growth. You'll lead by example—actively engaging with customers while coaching and developing staff to deliver exceptional service and exceed performance targets.  You must the Flexibility to work varied shifts, including evenings, weekends, and holidays.

Benefits:

●    Competitive Salary

●    Monthly Bonus

●    40 hours PW

●    Starting 29 holidays (including bank holidays), increasing with length of service

●    Medical refund scheme

●    Pension scheme

●    Enhanced Maternity and Paternity benefits

●    Access to Hubex benefits and discounts platform

●    Life Assurance x2 basic salary

●    Voluntary flu vaccination voucher

●    Bike to Work Scheme

Key Responsibilities:

●    Promote and sell the company’s products and services, meeting or exceeding personal sales targets.

●    Coach staff to improve sales techniques and achieve station revenue goals.

●    Ensure exceptional customer service standards are consistently delivered on the frontline.

●    Coach and mentor team members to enhance skills, accountability, and overall performance.

●    Ensure all team members are trained and fully compliant with company procedures.

●    Work closely with Station Management to ensure optimal vehicle availability to meet demand.

●    Monitor and drive performance on vehicle upgrades, including conversion rates, revenue, and customer value.

●    Train staff on effective, service-led upgrade dialogues to enhance customer experience and revenue.

●    Ensure all rental and underwriting documentation is completed accurately and in line with company procedures.

●    Maintain a high level of security for vehicles, premises, and sensitive information.

●    Support a clean, professional, and customer-ready environment at all times.

●    Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.

●    Ad hoc duties as directed by Management.

Your Skills:

●    Full clean B driving licence held for a minimum of 2 years preferred.

●    Flexibility to work varied shifts, including evenings, weekends, and holidays.

●    40 hour working week Monday to Sunday.

●    A proven leader with a passion for people development and frontline engagement.

●    Strong background in sales and customer service, ideally in a fast-paced, target-driven environment.

●    Comfortable coaching and mentoring team members to drive individual and collective performance.

●    Highly organised with the ability to manage resources efficiently while maintaining service excellence.

●    Able to work flexibly, including weekends and peak periods

For more information on this exciting role please contact Katie on 045 898037 or send your cv to

#retailcareer

Please apply through the link provided or get in touch with Aoife Stokes at  to schedule a confidential phone call.

Teamworx is looking for a dedicated Customer Service Supporter (Based On-Site in Park West)

Are you positive, energetic and willing to go the extra mile to make the customer happy? Do you enjoy working in a fast-paced Customer Service Center with constant multitasking? Do you enjoy being a great team player? Then you might be just the one we are looking for.

You will be an ambassador for our clients business in Ireland, being on the front line and providing the best Customer Service within any channel preferred. Based in our Support Centre in Park West, this is an exciting challenge to make your mark!

You Meet possibilities and we offer you* …

· competitive salary and benefit package

· great opportunities for professional development in an international company

· personal development with first-class practical trainings

· a great company culture

· the chance to compete, win and celebrate excellent performance

You Bring dedication and you…

· put customers first and deliver a great experience

· enjoy communicating and helping customers in different channels

· provide professional advice and solutions for the customer

· thrive in a busy and dynamic environment

· want to be a part of a great team

· support the stores and provide efficient cooperation within retail