6 IT Professionals jobs in Dublin
Critical Infrastructure Network Engineering Manager
Dublin, Leinster
Microsoft Corporation
Posted 15 days ago
Job Viewed
Job Description
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Critical Infrastructure Network Engineering Manager.**
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a **Critical Infrastructure Network Engineering Manager** you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Your responsibilities will be to oversee the design, installation, and maintenance of the network infrastructure for the organization. You will also be responsible for managing a team of network engineers, ensuring that they have the necessary skills, tools, and resources to perform their tasks efficiently and effectively. You will also be involved in planning and implementing network security policies and procedures, as well as troubleshooting and resolving any network issues that may arise. This opportunity will allow you to accelerate your career growth, develop deep business acumen, drive business impact, and improve network service availability. With a flexible workplace, you can work from home partially or fully and/or come to the office/lab on an as needed basis.
As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
**Responsibilities**
**Responsibilities:**
**People Management and Support**
+ Promote open information exchange, resolve intra- and inter-team issues, manage conflicts, remove barriers for agile priority shifts, and engage all stakeholders to meet mutual objectives and represent the organization effectively
**Network Design and Implementation**
+ Perform technical analysis and lead the design architecture of network plans for the enterprise, analyzing network & security requirements of the business and architects' solutions that include highly available and resilient designs.
+ Own and drive technical roadmap and strategy, through effective collaboration with architects, engineers, and senior leaders.
**Maintaining and Operating Networks**
+ Monitor network system state in compliance with current capacity plan guidelines, and network services budgets, including reviewing invoices from service providers for usage, errors, and inconsistencies, and adjusting where feasible.
+ Maintain standards and best practices for network toolset environments with a focus on Fault Management and Capacity/Performance Monitoring tools.
**Project Management**
+ Lead and manage network engineering projects from inception to completion using Agile methodologies and DevOps-based tools, ensuring alignment with organizational goals and priorities.
+ Oversee sprint planning, backlog grooming, daily stand-ups, and manage timelines and budgets, ensuring effective collaboration and communication within the team.
**Other**
+ Embody our culture ( and values **.**
**Qualifications**
**Required Qualifications:**
+ 7+ years technical experience in network design, development, and automation
+ OR Bachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Engineering, Information Technology, or related field AND 4+ years technical experience in network design, development, and automation.
+ OR Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 3+ years technical experience in network design, development, and automation
+ OR Doctorate Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field.
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a **Critical Infrastructure Network Engineering Manager** you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Your responsibilities will be to oversee the design, installation, and maintenance of the network infrastructure for the organization. You will also be responsible for managing a team of network engineers, ensuring that they have the necessary skills, tools, and resources to perform their tasks efficiently and effectively. You will also be involved in planning and implementing network security policies and procedures, as well as troubleshooting and resolving any network issues that may arise. This opportunity will allow you to accelerate your career growth, develop deep business acumen, drive business impact, and improve network service availability. With a flexible workplace, you can work from home partially or fully and/or come to the office/lab on an as needed basis.
As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
**Responsibilities**
**Responsibilities:**
**People Management and Support**
+ Promote open information exchange, resolve intra- and inter-team issues, manage conflicts, remove barriers for agile priority shifts, and engage all stakeholders to meet mutual objectives and represent the organization effectively
**Network Design and Implementation**
+ Perform technical analysis and lead the design architecture of network plans for the enterprise, analyzing network & security requirements of the business and architects' solutions that include highly available and resilient designs.
+ Own and drive technical roadmap and strategy, through effective collaboration with architects, engineers, and senior leaders.
**Maintaining and Operating Networks**
+ Monitor network system state in compliance with current capacity plan guidelines, and network services budgets, including reviewing invoices from service providers for usage, errors, and inconsistencies, and adjusting where feasible.
+ Maintain standards and best practices for network toolset environments with a focus on Fault Management and Capacity/Performance Monitoring tools.
**Project Management**
+ Lead and manage network engineering projects from inception to completion using Agile methodologies and DevOps-based tools, ensuring alignment with organizational goals and priorities.
+ Oversee sprint planning, backlog grooming, daily stand-ups, and manage timelines and budgets, ensuring effective collaboration and communication within the team.
**Other**
+ Embody our culture ( and values **.**
**Qualifications**
**Required Qualifications:**
+ 7+ years technical experience in network design, development, and automation
+ OR Bachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Engineering, Information Technology, or related field AND 4+ years technical experience in network design, development, and automation.
+ OR Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 3+ years technical experience in network design, development, and automation
+ OR Doctorate Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field.
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/
This advertiser has chosen not to accept applicants from your region.
0
Engineering Manager Software Defined Network
Dublin, Leinster
Google
Posted 22 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience with software development in one or more programming languages, and with data structures/algorithms.
**Preferred qualifications:**
+ Master's degree or a PhD.
Google Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Build Software Defined Network (SDN) control plane systems for Google's Global Network Edge (GNE), to control Google's Edge network, which is vital for every Google service user and Cloud customers.
+ Design, implement and qualify control plane networking features, including software architecture evolution, admission control and bandwidth enforcement, network programming coordination and management, and availability improving mechanisms.
+ Lead a team of talented engineers, and work closely with other GNE partners, test engineers, and Site Reliability Engineer (SREs), to develop and deploy our software defined Edge network.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience with software development in one or more programming languages, and with data structures/algorithms.
**Preferred qualifications:**
+ Master's degree or a PhD.
Google Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Build Software Defined Network (SDN) control plane systems for Google's Global Network Edge (GNE), to control Google's Edge network, which is vital for every Google service user and Cloud customers.
+ Design, implement and qualify control plane networking features, including software architecture evolution, admission control and bandwidth enforcement, network programming coordination and management, and availability improving mechanisms.
+ Lead a team of talented engineers, and work closely with other GNE partners, test engineers, and Site Reliability Engineer (SREs), to develop and deploy our software defined Edge network.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Engineer - Service Management
Dublin, Leinster
ServiceNow, Inc.
Posted 2 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:** ** **
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
**Qualifications and technical skills that will lead to success:**
+ **Experience:** 1+ years in a customer-facing **technical support or troubleshooting role**
+ **Troubleshooting:** Demonstrated experience and ability to troubleshoot and resolve complex technical issues in a **structured way** .
+ **Technical Skills:**
+ Ability to read Java/JavaScript code (not required to write).
+ Ability to debug browser and HTML-related issues.
+ Familiarity with ServiceNow (preferred, but not mandatory).
+ Comfortable reading log files
+ **AI Awareness:** Experience in leveraging AI tools, automating workflows, or critically evaluating AI's impact on processes.
+ **Mindset:**
+ Strong critical thinking and "connect the dots" problem-solving.
+ Focused on taking ownership and initiative.
+ Commitment to quality and customer service.
+ Comfortable collaborating with engineers and working in technical environments.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**What you get to do in this role:** ** **
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
**Qualifications and technical skills that will lead to success:**
+ **Experience:** 1+ years in a customer-facing **technical support or troubleshooting role**
+ **Troubleshooting:** Demonstrated experience and ability to troubleshoot and resolve complex technical issues in a **structured way** .
+ **Technical Skills:**
+ Ability to read Java/JavaScript code (not required to write).
+ Ability to debug browser and HTML-related issues.
+ Familiarity with ServiceNow (preferred, but not mandatory).
+ Comfortable reading log files
+ **AI Awareness:** Experience in leveraging AI tools, automating workflows, or critically evaluating AI's impact on processes.
+ **Mindset:**
+ Strong critical thinking and "connect the dots" problem-solving.
+ Focused on taking ownership and initiative.
+ Commitment to quality and customer service.
+ Comfortable collaborating with engineers and working in technical environments.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
2
Information Technology (IT) Cyber Auditor
Dublin, Leinster
SSE Renewables Holdings Airtricity
Posted today
Job Viewed
Job Description
Base Location: Havant, Reading, Perth, Glasgow, Perth, Aberdeen, Inverness and Dublin Salary: £50,100 - £5,100 + performance-related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Permanent | Full Time | Flexible First options available The role Technology Risk & Analytics provide assurance over the Group's highest priority technology, digital and cyber risks to the Group Executive Committee, the Audit Committee and the Board. This IT Cyber Auditor role will be focussed on supporting the business units and Group technology function in assuring the Group's cyber security position across IT. This is a unique opportunity to engage with multiple business units and provide valuable insights to strengthen our cyber security maturity, as well as see the Group Strategy in action across the breadth of the business. The Technology Risk & Analytics team form part of the wider Group Risk & Audit function led by the Director of Group Risk & Audit. Our team work closely in partnership with the Group Audit team, where we perform an essential role in support of SSE's strategic aims in providing assurance and advice. An inclusive and transparent culture in the function is encouraged from leadership to better support members of the team with progressing their careers whilst prioritising work life balance. This is a hybrid role with limited travel to sites and offices (equating to approximately 4 to 5 days a month). The role allows flexible working hours and flexible working locations. Applicants wishing to work part-time will also be considered. You will Understand the business and impact of IT cyber risk - Through building trusted relationships with the business, IT, and Cyber Risk teams, develop a close understanding of the business, the technology that supports key processes, and impact of strategic change on the IT cyber risk profile. Balancing robust and pragmatic cyber assurance and advice - Using the understanding gained from relationships across the Group, support the scoping, delivery, and reporting of assurance via audit. Provide practical risk and assurance advice that recognises business risk and impact, as well as the level of current cyber security maturity. Prepare reports, communicate results and agree action - As part of delivering cyber audits, this role will regularly report to management at all levels. Prepare draft reports for review and discussion with management, agree achievable and proportionate actions for all relevant Management Disclosures and Findings ensuring clear responsibility and due dates are set. Ensure actions are completed - Undertake follow-on activities to ensure agreed audit actions are completed in-line with the audit reports and that any changes are clearly documented. You have Passionate interest in cyber security / IT and business impacts in the energy sector Robust understanding of risk-based assurance processes and cyber security frameworks, controls, and standards across different types of technology (e.g. Cloud, AI, database, network, operating system) Demonstrable operational or auditing experience in at least three of the following security disciplines: Identity & Access Management Privileged Access Management SIEM/Security Operations Firewalls/IDS/IPS Threat & Vulnerability Management Zero Trust Networks Endpoint Protection Incident Response Supplier Assurance Web Proxy/CASB Strong communication, organisational, and influencing skills to engage with stakeholders and deliver audits effectively and in a timely manner Ability to operate objectively and demonstrate professionalism & integrity throughout the audit lifecycle About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around 0 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. Our Group Risk & Audit teams support SSE in meeting all risk management responsibilities, including UK Corporate Governance Code obligations. They undertake assurance reviews to help identify and mitigate against any risks that could impact our performance, integrity, solvency or liquidity. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
This advertiser has chosen not to accept applicants from your region.
3
Senior Technical Support Engineer - Performance / Platform (24/7 Shifts and weekend rotations)
Dublin, Leinster
ServiceNow, Inc.
Posted 11 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:**
The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.
**To be successful in this role you have:**
In order to be successful in this role, we need someone who has:
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Demonstrated ability to troubleshoot difficult technical issues
+ Strong Experience with relational databases (e.g. MySQL, Oracle)
+ Java experience
+ Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
+ Advanced Unix/Linux experience
+ Working knowledge of the components in a web applications stack.
+ Experience diagnosing performance degradation (e.g. explain plans, database tuning)
+ Experience working well in a team environment while also being able to work productively while unsupervised
+ Strong personal commitment to quality and customer service
+ Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
+ Ability to work with high-value customer administrators and developers
+ Excellent time management skills
+ Consistent ability to work evenings and weekends
+ Understanding of basic networking and system administration
The following additional skills are preferred but not required:
+ Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
+ Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
+ Advanced object oriented programming skills (Java strongly preferred).
+ Deep understanding of JavaScript
+ Demonstrated proficiency with the following Technical Skills
+ Web Services (consuming or providing) (SOAP, REST)
+ Data Extraction Technologies (e.g. JDBC, ODBC)
+ Any bi-directional, automated integration between two systems
+ TCP/IP, Networking knowledge
+ Experience with Splunk
+ Understanding of Simple Network Management Protocol (SNMP)
+ Understanding of remote administration via SSH, SNMP, WMI, Powershell
+ Strong Familiarity with Eclipse IDE
+ A fundamental understanding of ITSM, ITIL, and/or CMDB
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**What you get to do in this role:**
The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the ServiceNow platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must able to work outside of normal business hours (evening/weekend shifts, holidays) as needed.
**To be successful in this role you have:**
In order to be successful in this role, we need someone who has:
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Demonstrated ability to troubleshoot difficult technical issues
+ Strong Experience with relational databases (e.g. MySQL, Oracle)
+ Java experience
+ Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
+ Advanced Unix/Linux experience
+ Working knowledge of the components in a web applications stack.
+ Experience diagnosing performance degradation (e.g. explain plans, database tuning)
+ Experience working well in a team environment while also being able to work productively while unsupervised
+ Strong personal commitment to quality and customer service
+ Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
+ Ability to work with high-value customer administrators and developers
+ Excellent time management skills
+ Consistent ability to work evenings and weekends
+ Understanding of basic networking and system administration
The following additional skills are preferred but not required:
+ Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
+ Experience working with dynamic HTML components: AJAX, JavaScript, AngularJS, CSS, XML, HTML, XHTML
+ Advanced object oriented programming skills (Java strongly preferred).
+ Deep understanding of JavaScript
+ Demonstrated proficiency with the following Technical Skills
+ Web Services (consuming or providing) (SOAP, REST)
+ Data Extraction Technologies (e.g. JDBC, ODBC)
+ Any bi-directional, automated integration between two systems
+ TCP/IP, Networking knowledge
+ Experience with Splunk
+ Understanding of Simple Network Management Protocol (SNMP)
+ Understanding of remote administration via SSH, SNMP, WMI, Powershell
+ Strong Familiarity with Eclipse IDE
+ A fundamental understanding of ITSM, ITIL, and/or CMDB
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
4
Administrative, technical & sales support (pa to operations director)
Meath, Leinster
Local Power Limited
Posted today
Job Viewed
Job Description
Local Power Ltd is seeking a highly organized, technically minded, and customer-focused individual to join our solar PV and EV charging business.
This role combines operations coordination, technical support, and sales enablement ideal for someone who enjoys problem-solving, qualifying leads, and supporting both customers and our installation teams.
Key Responsibilities Coordinate day-to-day operations for solar PV and EV charging projects alongside Operations Director Provide technical support to customers, electricians, and contractors Troubleshoot system issues and liaise with suppliers/manufacturers for solutions Manage project schedules, documentation, and stock control Support installation teams with technical information and guidance Maintain accurate records in our CRM and project management systems Sales Enablement & Lead Qualification: Respond to inbound customer enquiries and qualify leads Gather technical and site details to support the sales process Provide pre-sales technical advice and coordinate proposals Ensure smooth handover of qualified opportunities to the sales team Essential Skills & Attributes Strong organizational and multitasking abilities Excellent verbal and written communication skills Technical aptitude with the ability to understand solar PV and EV charging systems (training provided) Problem-solving mindset with proven troubleshooting skills Customer-first approach with confidence in handling enquiries Proficiency with CRM tools, Microsoft Office, and Google Workspace Qualifications Experience in technical support, operations, or sales coordination preferred Knowledge of solar PV, EV charging, or electrical systems an advantage Previous exposure to lead qualification or customer-facing roles desirable Full driving licence beneficial but not essential What We Offer Competitive salary, Pension Training in solar PV and EV charging technologies Supportive, collaborative work environment Opportunities for career progression in the renewable energy sector Skills: Organised Multitasking Written And Verbal Communication Technical Support Problem Solving
This role combines operations coordination, technical support, and sales enablement ideal for someone who enjoys problem-solving, qualifying leads, and supporting both customers and our installation teams.
Key Responsibilities Coordinate day-to-day operations for solar PV and EV charging projects alongside Operations Director Provide technical support to customers, electricians, and contractors Troubleshoot system issues and liaise with suppliers/manufacturers for solutions Manage project schedules, documentation, and stock control Support installation teams with technical information and guidance Maintain accurate records in our CRM and project management systems Sales Enablement & Lead Qualification: Respond to inbound customer enquiries and qualify leads Gather technical and site details to support the sales process Provide pre-sales technical advice and coordinate proposals Ensure smooth handover of qualified opportunities to the sales team Essential Skills & Attributes Strong organizational and multitasking abilities Excellent verbal and written communication skills Technical aptitude with the ability to understand solar PV and EV charging systems (training provided) Problem-solving mindset with proven troubleshooting skills Customer-first approach with confidence in handling enquiries Proficiency with CRM tools, Microsoft Office, and Google Workspace Qualifications Experience in technical support, operations, or sales coordination preferred Knowledge of solar PV, EV charging, or electrical systems an advantage Previous exposure to lead qualification or customer-facing roles desirable Full driving licence beneficial but not essential What We Offer Competitive salary, Pension Training in solar PV and EV charging technologies Supportive, collaborative work environment Opportunities for career progression in the renewable energy sector Skills: Organised Multitasking Written And Verbal Communication Technical Support Problem Solving
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