Engineering Manager, Google Core

Posted 3 days ago
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+ Bachelor's degree or equivalent practical experience.
+ 8 years of experience in software development.
+ 3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.
**Preferred qualifications:**
+ 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.
+ Experience in technical leadership and setting technical direction for AI or Machine Learning initiatives.
+ Experience with Generative AI technologies and their associated risks and opportunities, with an understanding of Machine Learning principles, Factuality, or similar safety-adjacent fields.
+ Experience in Trust and Safety, Content Safety, or Responsible AI domains, with an understanding of adversarial dynamics and content moderation tests.
+ Familiarity with AI/ML development, including machine learning pipelines, model deployment, and data management.
+ Familiarity with API design, database technologies, and front-end development principles.
Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.
With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.
The Core team builds the technical foundation behind Google's flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google's products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.
**Responsibilities:**
+ Lead, hire, mentor, grow, and empower a team of engineers focused on Responsible AI within Content Safety Applications.
+ Drive the development of infrastructure and tools to build and improve content safety classifiers and responsible AI systems for Google products, including Generative AI experiences.
+ Collaborate closely with engineering partners, product managers, and policy stakeholders to drive alignment on technical strategy and execution for AI and content safety initiatives.
+ Ensure the delivery of high-quality, future-proof, and performing AI and content safety solutions that protect users and unlock new business opportunities.
+ Contribute to the tactical direction of the team, identifying opportunities for innovation and improvement in the AI and content safety landscape.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Solutions Architect Manager, Google Cloud
Posted 2 days ago
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+ Bachelor's degree in Computer Science or a related engineering field, or equivalent practical experience.
+ 7 years of experience managing technical engineers.
+ 2 years of people management experience.
+ Experience with writing software code in one or more languages such as Java or Python.
+ Experience working with industry analysis and enterprise technology sales.
**Preferred qualifications:**
+ Master's degree in Computer Science or a related engineering field, or equivalent practical experience in a software/systems engineering or lead position.
+ Experience with Terraform, Jenkins, Spinnaker, TeamCity, Bamboo or another automation workflow engine.
+ Experience designing, building, and managing applications on Google Cloud.
+ Understanding the current state of machine learning, cloud migrations, continuous integration/deployment, SQL/NoSQL, security, networking, and cloud-based delivery models.
+ Knowledge of tools like Chef, Ansible, Docker, and Kubernetes for managing the configuration of your deployed workloads.
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Solution Architect Manager you will lead a team of Solution Architects to help them scale their impact to make cloud easier. You should also be able to individually add value with customers and solutions, leading the team from the front.
Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Provide subject matter expertise around public cloud and enterprise technology and effectively promote Google Cloud with customers, at conferences, and online.
+ Support account managers and sales engineering teams as needed through all phases of new customer engagement.
+ Work with the team to create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted for technical and business stakeholders.
+ Provide customer and market feedback to product and engineering teams to help shape product direction.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Solutions Architect, Google Cloud Platform
Posted 2 days ago
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+ Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
+ 5 years of experience in solution engineering.
+ 3 years of experience in stakeholder management, professional services, or technical consulting.
+ 3 years of experience in system architecture and reading code (e.g., Python).
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or related technical fields.
+ Experience with community involvement, volunteering or mentorship.
+ Knowledge of public clouds including platform and infrastructure as a service.
+ Ability to lead and organize the design and implementation of AI-based custom developed cloud solutions.
+ Ability to educate on behalf of the Google Cloud Platform.
As an EMEA Solutions Architect with a focus on Security and Infrastructure Modernization, you will create and publish reference architectures, code samples, and decks to help the customers solve their security and infrastructure issues. We work with a variety of teams from Solution Management, Product, and Customer Engineering to create technical materials for GTM motions. In addition, we work with customers to validate our approach and meet customers where they are.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Facilitate technical discussions with customers, partners, and Googlers.
+ Provide subject matter expertise around public cloud, security, and Infrastructure, and promote Google Cloud with customers, at conferences, and online.
+ Support account managers and Sales Engineering teams as needed through all phases of customer engagement.
+ Create and deliver recommendations, tutorials, blog posts, sample code, and presentations adapted for technical and business stakeholders.
+ Provide customer and market feedback to Product and Engineering teams to help support product outlook.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
International Growth Consultant, Google Customer Solutions
Posted 3 days ago
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+ Bachelor's degree or equivalent practical experience.
+ 3 years of experience gathering and presenting technical and financial data to promote products, services, and solutions.
+ Experience using the business life-cycle to manage business.
**Preferred qualifications:**
+ Experience in strategy consulting, in-house consulting, business development, or consultative sales.
+ Experience in executive stakeholder management.
+ Understanding of the digital marketing products and landscape.
+ Ability to create strategies with imperfect information to deliver business goals.
+ Ability to influence shared objectives.
+ Excellent business acumen, problem-solving and quantitative analysis skills.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
As an International Growth Consultant, you will focus on driving international business and global client growth. You will understand customer business needs and growth ambitions, leveraging sales expertise, problem-solving skills, and influence with key stakeholders. You will identify insights, deliver recommendations, and solve complex problems for major brands, startups, and scaleups. Collaboration, mentorship, and sharing expertise are central to success within this team environment.
In this role, you will have the autonomy and support to achieve business goals by collaborating with Google Customer Solutions (GCS) sellers. The goal is to educate and enable customers to utilize Google insights, technology and solutions, including AI, for rapid scaling and expansion. The impact of these consultants on customer growth is frequently highlighted in company performance reports.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
**Responsibilities:**
+ Consult Google's largest customers on how to successfully grow their international business by understanding customer objectives, building data-driven business recommendations, and shaping their expansion strategy across markets/verticals.
+ Conceive of innovative ideas, approaches, and solutions to identify growth opportunities for customers and scale them.
+ Provide support to clients along their export journey, from market identification to in-market expertise including how to overcome key operational hurdles (e.g., payments, customer experience, logistics, localization).
+ Be a strong team player, contributing to the positive and culture of the International Growth team and positively influencing your own development, and the development of those around you.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Director, Emerging Markets, Google Customer Solutions
Posted 3 days ago
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+ 15 years of experience in direct sales, sales leadership, technical sales, business development, or channel sales.
+ 10 years of experience in Media, Marketing, Brand Management or Advertising Sales.
+ 10 years of team/people management and strategy experience.
+ Experience in or with the emerging market region such as: Israel, Turkey, Middle East, North Africa, sub Saharan Africa.
+ Ability to communicate in English and any language from the region fluently in order to support client relationship management.
**Preferred qualifications:**
+ Experience with the development of long-term business opportunities and relationships.
+ Ability to identify issues and priorities and to escalate them regionally, globally, and to product teams.
+ Ability to investigate performance, develop actionable insights, and capture opportunities.
+ Ability to deliver a joined up business strategy that is dynamic and balances short term delivery with longer term sustainable success.
+ Ability to identify and develop talent as an authentic leader.
As Director, Emerging Markets Google Customer Solutions (GCS), you will lead a Sales team, partnering with businesses ranging from digital disruptors to mature brands, from small businesses to large companies early in their digital transformation. You will leverage AI enhanced solutions to help each customer to meet their marketing objectives. You will inspire the team to help customers to expand their businesses with Google's latest advertising products and solutions. You will innovate to help customers achieve business growth through digitization and will enable the team to set and achieve business, product goals, and OKRs. You will own the strategy, forecasting, planning, and execution of the business.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
**Responsibilities:**
+ Manage strategy, critical initiatives, and KPIs, while ensuring that the resources are in place to exceed goals, and utilizing the full power of the Google Advertising Solutions.
+ Hire, retain, and inspire a diverse customer-focused Sales team that engages with clients. Deliver against business goals and drive incremental business growth.
+ Strengthen executive-level relationships through key executive meetings, quarterly reviews, and speaking engagements.
+ Drive cross-functional collaboration with partner teams (e.g., Marketing, New Business Sales, Finance, Central Strategy).
+ Be a key part of the leadership team for GCS and overall EMEA organization.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Go-to-Market Data Lead, Google Cloud
Posted 3 days ago
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+ Bachelor's degree or equivalent practical experience.
+ 15 years of consulting experience driving business transformation and technology strategy.
+ Experience delivering cloud adoption or cloud digital innovation programs with enterprise companies.
**Preferred qualifications:**
+ Experience managing products and technologies in Cloud or SaaS technology.
+ Experience in developing cloud business cases and total cost of ownership (TCO) analysis aligning technology costs to business value metrics.
+ Experience analyzing and interpreting data to provide insights.
+ Experience selling Cloud products.
+ Ability to collaborate effectively across organizational boundaries, build relationships, import/export talent and ideas to achieve broader organizational goals.
+ Ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google's global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.
The Go-to-Market (GTM) Practice organization, as part of the Customer Experience organization, is the central global organization that owns the development and activation of go to market plans across all product areas for Google Cloud. The Regional GTM Practice is the execution arm of the GTM practice organization, responsible for activating the field against the largest addressable market opportunities, managing performance feedback loops to accelerate development and enable the Go-to-Market organization to deliver on the financial plan. The GTM Data Lead is the leader for the practice area in their region, responsible for the successful application of the practice area GTM plan.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Orchestrate cross functional application of the regional Data plan across stakeholder teams such as Enablement, Marketing, Partners, Services, and others.
+ Collaborate with the Global Practice Lead and Regional Go-to-Market (GTM) Practice Leader to refine the Go-to-Market (GTM) plan and strategy, incorporating regional performance insights.
+ Drive measurable field engagement with GTM plays, monitoring adoption through enablement and progress towards financial goals.
+ Track and analyze critical success metrics and Key Performance Indicators (KPIs) for Go-to-Market (GTM) plays, providing insights to regional sales leaders and aligning with Global Practice Leads on performance and necessary adjustments.
+ Conduct quarterly and monthly business reviews for Data, reporting on the progress of GTM initiatives and facilitating a continuous feedback loop.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Accelerated Growth Consultant, Google Customer Solutions, UKI
Posted 3 days ago
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Job Description
+ Bachelor's degree or equivalent practical experience.
+ 5 years of industry experience in advertising, consultative sales, business development, or IT, or 3 years of experience with an advanced degree.
**Preferred qualifications:**
+ Experience in hunting and acquisition within a start-up environment.
+ Experience in planning, delivering and executing marketing campaigns, measurement and creative strategy.
+ Ability to own a portfolio in an advertising or media sales context, and consistently overachieve quotas to drive growth.
+ Ability to move fast, be bold, and grow in a dynamic, fast-changing environment.
+ Ability to think strategically about complex issues and develop recommendations and action plans, with excellent problem-solving skills.
Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
**Responsibilities:**
+ Deliver against ambitious quarterly business and product growth goals, while prioritizing and delivering an outstanding experience to Google's advertisers within EMEA.
+ Build and manage a pipeline through proactive identification of high-potential business in addition to close partnership with our marketing teams.
+ Establish relationships via phone calls, e-mail marketing and face-to-face meetings, design effective marketing strategies using expert product knowledge and deliver outstanding customer sales experience to drive long-term success for our customers.
+ Consult with C-level clients to achieve national and international online marketing and business goals through utilizing the full suite of Google's marketing solutions (e.g., YouTube, Google Search and Display Network platforms).
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Strategic Agency Manager, Google Customer Solutions (Dutch)
Posted 3 days ago
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+ Bachelor's degree or equivalent practical experience.
+ 4 years of experience in business development, partnerships, management consulting, or account management, in the Digital Marketing/Advertising industries.
+ Experience working with C-level executives and cross-functionally across all levels of management.
+ Experience working in sales and pitching to clients.
+ Ability to communicate in Dutch fluently in order to interact in this customer-facing sales role.
**Preferred qualifications:**
+ Experience strategically assessing and achieving client success via business techniques, including effective questioning, objection handling, narratives, storytelling and engaged selling.
+ Experience managing digital advertising campaigns with a focus on performance marketing, online marketing strategy, and tactics.
+ Knowledge of agency business models, agency growth, and new business acquisition.
+ Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously.
+ Ability to own a portfolio in a business context, and consistently overachieve quotas to drive growth.
Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.
As a Strategic Agency Manager, you will partner with traditional media agencies and increase the value that Google media brings to their agency business and their customers' businesses. You will prioritize stakeholder relationships and collaborate with a portfolio of agencies to discover, develop and execute business growth strategies.
In this role, you will focus on influencing budget allocation to increase digital capabilities and strengthening long-term commercial growth partnerships within our agencies, driving scalable business growth and product adoption across the broader portfolio of agency-managed accounts. You will drive alignment on the allocation of the strategic resources for these agencies, collaborating with client strategists and product specialists to deliver mutual business growth to our agencies, their customers, and to Google.
You will also develop the acquisition and promote capabilities of our assigned agencies across all levels of the organization in order to enable sustainable business growth for all parties. You will leverage your expertise in both traditional and online media, with communication, executive influencing, and problem-solving abilities, to shape the growth of our agencies' new and existing businesses.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers.and we have fun doing it.
**Responsibilities:**
+ Deliver against motivated quarterly business and product objectives; grow agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
+ Own a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement.
+ Work towards long-term strategic goals on new and existing business consistently, while prioritizing and delivering outstanding business experiences to Google's agency partners.
+ Shape the agency program by being a thought partner for the Agency Lead on strategic initiatives and agency-level planning.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Cloud Technical Solutions Engineer, Security, Google Cloud
Posted 3 days ago
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Job Description
+ Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience.
+ 2 years of experience reading code (Python or C#).
+ 2 years of experience with Relational Database Management Systems (RDBMS).
+ 2 years of experience triaging SaaS products, related technologies (Pantheon, Kibana, Datadog, Grafana), and REST API's (Chrome devtools, Postman, cUrl, Swagger).
+ 2 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
+ Ability to work non-standard working hours, including weekends, as needed.
**Preferred qualifications:**
+ Certification in Security such as Security+, CEH, CISM, CISSP.
+ Experience working with Linux/Unix from Kernel to Shell, file systems and client-server protocols.
+ Experience administering and troubleshooting networks, including network monitoring tools.
+ Experience working with customers to understand their business needs and issues and articulating their issues internally.
+ Experience writing and delivering technical training materials.
+ Understanding of web technologies (e.g., HTTP, HTML, TCP, TLS, SAML).
The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate.
As a Technical Solutions Engineer, you will combine software development, networking, data analysis, and systems administration expertise with an aptitude for technical consulting, troubleshooting, and analysis. You will work across multiple customer-facing teams to improve the product's outlook, while also ensuring that global businesses and organizations continue. You are a technical solutions authority, helping Googlers and customers approach and resolve technology problems and design Google-scale services.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Resolve and diagnose customer problems, design and implement new operations, productivity and investigation tools to increase efficiency for Technical Solutions Engineering.
+ Act as a consultant and subject-matter-expert for stakeholders in the engineering, business, and customer organizations to resolve technical deployment issues and improve the product's outlook.
+ Obtain and maintain an understanding of Google's product technology and software architectures, build in-product self-service solutions.
+ Work with multiple product and engineering teams on understanding ways to improve the product and interact with our Site Reliability Engineering (SRE) teams to drive production excellence.
+ Advocate for our customers by representing their issues to Product Management and Software Engineering and develop innovative ways to resolve issues.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Systems Engineer II, Site Reliability Engineering, Google Cloud
Posted 2 days ago
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Job Description
+ Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
+ Experience with programming in one or more programming languages.
+ Experience working with administration (e.g., filesystems, inodes, system calls) or networking (e.g., TCP/IP, routing, network topologies and hardware, SDN).
**Preferred qualifications:**
+ Master's degree in Computer Science or Engineering, or a related field.
Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google Cloud's services-both our internally critical and our externally-visible systems-have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance.
Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you'll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
With your technical expertise, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
**Responsibilities:**
+ Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, and refinement.
+ Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.
+ Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
+ Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
+ Practice sustainable incident response and blameless postmortems.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: