27 Hotel Management jobs in Ireland
Front Office Supervisor
Posted 6 days ago
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The **Conrad Dublin** is a5* hotelandpart of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We areone of the best5* luxury hotel in the country.
_"Conrad is Empowering and Bold"_
**Benefits**
Working for Hilton means you arejoining an international company with more than 8100 hotels across the globewith countless benefits & career development opportunities such as:
+ **Travel** - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty
**The Job Role:**
+ Supervise Front Desk operations during your assigned shift to a consistently high standard
+ Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
+ Advise your shift team of any special events or VIP Guests in the hotel that day
+ Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
+ Maximize sales revenues through up-selling and marketing program
+ Manage Guest requests, inquiries, and complaints promptly and completely
+ Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
**The ideal candidate should be:**
Someone who ..has previous experience in a luxury property, and must have hotel experience
Someone who...is Motivated to Create Memorable Experiences for Every Guest, Every time
Someone who.. Has a Luxury Mind set -To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who.. Is a Team Player - Collaborative, Flexible, Fun and Dynamic
Someone who ..is Ambitious and Passionate
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BRPX_
**EOE/AA/Disabled/Veterans**
Front Office Manager
Posted today
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Front Office Manager
Posted 5 days ago
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Front Office Manager
Posted 5 days ago
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Front Office Manager Hotel
Posted 5 days ago
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Front Office Duty Manager

Posted 8 days ago
Job Viewed
Job Description
The **Conrad Dublin** is a5* hotelandpart of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We areone of the best5* luxury hotels in the country.
_"Conrad is Empowering and Bold"_
**Benefits**
Working for Hilton means you arejoining an international company with more than 8100 hotels across the globewith countless benefits & career development opportunities such as:
+ **Travel** - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty
**Benefits:**
Working for Hilton means you are joining an international company with more than 6200 hotels across the globe and comes with numerous benefits, such as:
+ **Travel** - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a wee
+ **Benekit** - Discounted rates for Conrad Teams members across a wide range of High Street retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 25 days holiday plus long service entitlement of 3 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty & uniforms provided
+ **Bonus** - up to 30% of salary if targets achieved
+ **Health Insurance** - part of exec Team Health insurance scheme
**The Job Role:**
+ Occupy the hotel lobby and other public areas, particularly at busy times
+ Engage Guests in conversation and provide general assistance
+ Manage, record, and resolve promptly all Guest complaints
+ Meet and greet VIP Guests and major corporate clients upon arrival
+ Coordinate the services and special facilities provided to long-stay Guests
+ Understand all credit procedures and ensure they are applied
+ Stay current with all hotel products, services, policies and emergency procedures
+ Monitor Guest satisfaction reports and implement actions to improve results
+ Handle, record and follow through with management issues or emergencies that arise
+ Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.
**The ideal candidate should be:**
+ Previous supervisory experience in Front Office within the hotel/leisure/retail sector
+ Good knowledge of Health and Safety and security procedures
+ Calm, efficient and the ability to work well under pressure
+ Excellent leadership skills and exceptional communication skills
+ A passion for delivering exceptional levels of guest service
+ Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
+ Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous role as a senior supervisor or Duty Manager in a similar quality hotel
+ A degree or diploma in Hotel Management or equivalent
+ In-depth knowledge of the hotel, leisure or service sector
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Duty Manager_
**Location:** _null_
**Requisition ID:** _HOT0BR3F_
**EOE/AA/Disabled/Veterans**
Assistant Front Office Manager
Posted 1 day ago
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