74 Hotel Management jobs in Ireland

Front Office Manager for picturesque countryside destination Love hospitality and leading from the front? Were looking for aFront Office Manager to be the go-to person for guests at this elegant hotel in Co Wicklow, leading the reception team in delivering a memorable guest experience. Whats the job? Make every guest feel welcome and looked after. Lead, train and inspire the front desk crew. Keep check-ins, check-outs and bookings running smoothly. Work with other teams to keep everything on point. Spot ways to improve service and boost occupancy. What youll bring: Hotel front desk/customer service experience, with 2+ years leading a team. A people-first attitude and great problem-solving skills. Confidence with hotel systems and MS Office. Flexibility for weekends and busy times. If youre a natural host who thrives on delighting guests, this could be your next step! Please note that candidates must currently reside in Ireland and be fully eligible to work here in order to be considered for this role. Skills: Front Office Reception Manager

We are recruiting for a Hotel Front Office Manager to join our existing team. Ideally the lucky person will have minimum of 2 years management or supervisory experience in an hotel environment. The candidate will be motivated and hardworking with a strong commitment and emphasis on quality and standards while providing excellent customer care. Main Responsibilities: Lead the front office team to make sure all procedures are followed Maintain a supportive environment by training and developing both new and existing staff members. Drive excellence by implementing and training on Standard Operating Procedures (SOPs) and high standards. Supporting the front office team and Management team Providing the highest customer service for all of the hotel internal and external guests Maximise revenue through effective upselling Take charge of rostering for the department. Covering Duty Manager shifts Engage in management meetings to stay informed and contribute to the overall success of the property. Coordinate with the Accommodation department to make sure all guest request are meet Requirements: Prior experience as a Hotel Front Office Manager is essential. Proficiency in Hotel Front Office PMS, (Opera is an advantage) Must be a team player with the ability to multi task Must possess excellent communication and interpersonal skills Please note that this position is for shift work and involves working weekends Skills: PMS Opera Excellent customer service HOSPITALITY EXPERIENCE Skills: customer service Opera Experience Management skills Benefits: Clothing Allowance Meal Allowance / Canteen

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. We're now hiring a Front Office Manager to help shape the Staycity guest journey. Benefits: Paid family leave (>1 year of service) Flexible working patterns Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals Discounted rates for overnight stays for you, your family and friends Refer and earn scheme - earn up to £/€550 Cycle to work scheme- to support a healthy lifestyle and our planet Education Support to help you foster new skills Volunteer days: 2 paid volunteer days per year Support for you and your family when you need it with our Employee Assistance Program (EAP) We would love you to have: Previous management experience of at least 2 years of experience working at the Front Desk in a similar property is essential to deliver this role The ability to motivate, appraise, support and challenge a team to deliver world-class results on every aspect of the business on a daily basis. Experience using Opera and excellent communication and interpersonal skills are required for this role. What you can do for us: To ensure the smooth running of the front desk on a daily basis, liaising between the guest and all departments A core part of your role is to monitor and address feedback from guest satisfaction surveys, as well as third-party websites. This includes the skilful resolution of disputes and complaints in a professional manner, always adhering to the guidelines provided. Keep the team up to date about departmental, hotel and company activities through daily communications including financial feedback, customer feedback, and guest feedback reports; taking appropriate actions for improvement. You will be responsible for verifying payments upon guest check-in, following established procedures for various payment methods. Support and ensure that our department employees consistently uphold the prescribed standards and service techniques. Anticipate and address any issues to safeguard the well-being and satisfaction of our guests throughout their stay. Additionally, you will be tasked with managing and inspiring a team of direct reports on a daily basis. Join us and be part of the journey.

JOB PURPOSE Delivering the best in guest experience. Ensuring the operations of the department allows for a process and efficient led workstyle. Leading an environment that allows the team to deliver their potential and progress. People ? Provide a structured approach to coaching and development of the team via weekly coaching plans, guest feedback and develop an overall front desk coaching strategy. ? Promote, coach and lead the group Core Behaviours and Etiquettes. ? Ensure that all front desk team have a comprehensive knowledge of the property and facilities and there is a systematic approach for ensuring updates are communicated and trained. ? Ensure that all front desk team can enhance our guests experience through their knowledge and promotion of the surrounding activities and attractions. ? Drive retention of the team via routine appraisals, team huddles, recognition, and other retention activities. ? Develop a structured approach to working and planning with all management colleagues, but special focus to be given to the Rooms Division team i.e. Reservations and Housekeeping manager. Process ? To promote a safe working environment and be aware of Health, Safety and Fire Procedures. ? All aspects of billing and cash control are carried out in a secure and controlled manner and there is a structured and consistent approach to liaising with colleagues in the accounts department. ? To ensure all required resources are available for the team and are managed in line with overhead budgets and guidelines. ? To implement opening systems, policies, and procedures and to continue to develop the reception operation and service by careful, strategic present and future planning and implementation. ? Ensuring that all brand related KPIs and standards e.g., GXP, GuestVoice, Brand Standard audit, play a day- to- day part of the front desk operations and are lived. ? To stay updated with brand communications, allowing the property remain relevant to brand updates and that relationships are built and maintained with various Marriott EMEA representatives (e.g. webinars, offices hours, communication updates). ? To be looking for ways and means of driving efficiencies at the desk via process and technology. Product ? Deliver the best in guest care experience via guest care standards and coaching. ? Ensure the physical presentation of both the front and back of office presents to the highest and safest of standards. Any maintenance issues should be reported via the hotel maintenance reporting system; Snapfix. ? Managing and evaluating all stock levels of brand material e.g. key cards holders, stationary, pens etc. ? Nurture and develop the Marriott Bonvoy guests in all tiers via consistent guest care standards and looking at best practices adopted in sister Brand properties. ? Deliver an exceptional level of uniform, grooming and personal hygiene amongst the team. Profit ? To maximise bookings and sales in all areas dealt with at Reception and to achieve monthly targets. ? Drive a culture of upsell via transparent targets and specific coaching to ensure confidence, knowledge and expertise. ? Look at maximizing Bonvoy Enrollments to assist in encouraging our guests to book direct and via brand channels. ? Manage overheads specific to the department, but with special reference to wage targets as set out in budget targets via Alkimii. Skills: Efficient structured systematic approach Honesty Excellence Flexibility

The Front Office Manager position is an exciting role that aims to ensure all our guests have a wonderful experience. We are looking for a strong, experienced, motivated person with a proven track record of successful Front of House management. About Us Dunboyne Castle Hotel & Spa is a luxury estate, nestled in 21 acres of lush green Meath countryside. The Georgian mansion which welcomes visitors today was originally built in 1764, on the same site as the original castle. Dunboyne Castle wasacquired by Mr. Thomas Rggla in December 2022. The hotel joined his collection of luxury Irish hotels forming the TMR Hotel Collection, including Farnham Estate Spa & Golf Resort, Harveys Point, Mount Wolseley & Aghadoe Heights. As part of the TMR Collection & under the guidance of Windward Management, Dunboyne Castle offers great opportunities for growth & progression in your hospitality career. Role & Responsibilities All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include: Ensuring a smooth, prompt and effective service to all guests Ensures maximum compliance with the Companys guest service standards and procedures Direct the operations of the Front Desk Act as the manager on duty in the hotel when senior managers are not available Manage shifts at the Front Desk and oversee all rostering & training for front office About The Role Requirements The ideal candidate will possess a minimum of 2 years experience in a management role on a busy front desk, preferably in a hotel The ideal candidate must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7 You must have hotel front desk experience and be proficient using Opera or a similar property management system Perks & Benefits of working at Dunboyne Castle Hotel & Spa We offer the below to all our team members: A welcoming & supportive team environment Opportunities for developmentwithin the Hotel & wider Windward Group Meal on duty Refer a friend scheme Staff discounts throughout the Hotel & its sister properties Complimentary car-parking Employee Assistance Programme Digital Wellness Programme Competitive Salary & hourly rates Team awards & team recognition scheme including employee of the month, long service awards, team recognition days & random treat days About Windward Management Dunboyne Castle Hotel & Spa is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Join us today as a Front Office Manager! Required Criteria A minimum of 2 years experience in a management role on a busy front desk, preferably in a hotel Must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7 Must have hotel front desk experience and be proficient using Opera or a similar property management system Must have strong communication skills Skills Needed Reception skills, Reservation skills, Supervisory Skills About The Company Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector. Company Culture At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive. Company Benefits Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform. Salary Not disclosed Skills: Reception skills Reservation skills Supervisory Skills

Job Title: Front Office Manager Location: Kinsale, County Cork Role Type: Full-time, Permanent Reports To: Rooms Division Manager (or General Manager / Deputy GM as appropriate) About the Role The Noel Group is a leading recruitment agency operating nationwide across the hospitality sector. We are proud to partner with a prestigious client in the hospitality industry to search for a talented Front Office Manager to join their team in Kinsale. You will lead the front office team in delivering exceptional guest experiences in a luxury spa hotel setting. You will oversee all front office operations including check-in/check-out, reservations, guest services, and concierge. Your role will also involve training, coaching staff, ensuring service standards, liaising with other departments (housekeeping, maintenance, F&B) and helping drive operational efficiencies. You will act as the face of the hotel's first impression and ensure smooth, high-quality customer service throughout. What's in It for You? Working in a beautiful resort/hotel & spa in a prime location on the coast. Up to €40,000 salary and benefits package. Staff perks: e.g. discounts on accommodation, dining & spa, free or discounted parking, possible staff accommodation, leisure club / wellness facilities. Opportunities for professional development and growth. Being part of a high-standards team with strong guest service culture. Key Responsibilities Manage all front office operations: reservations, reception, concierge, guest services. Ensure high standards of customer service throughout check-in/out, enquiries, special requests. Lead, train, and supervise the front office team; roster duty shifts; ensure continuous development. Maintain and monitor front office financials: cash handling, billing, night audit, folio reconciliation. Liaise with housekeeping & maintenance to ensure accurate room status, smooth room turnovers, and guest rooms ready on time. Handle guest feedback and complaints, ensuring prompt resolution and follow-up. Ensure adherence to hotel property management system (PMS), reservation systems and other tech/tools (Opera or equivalent). Maintain front office standards, procedures, SOPs; ensure compliance with health & safety, fire/emergency protocols. Be "on call" or act as Manager-on-Duty when required, including evenings / weekends / public holidays. Monitor and report occupancy, revenue, guest satisfaction metrics; implement improvements. Drive a culture of teamwork, excellence, and guest centricity. Key Requirements Minimum of 2-3 years' experience in a management or supervisory role on a front desk in a hotel (ideally 4-star or higher / spa hotel). Strong leadership skills; experience in training and developing staff. Excellent communication & interpersonal skills; ability to stay calm under pressure. Solid experience with PMS software (Opera, Hotsoft or equivalent) and reservation systems. Strong organisational skills, attention to detail, ability to multitask. Flexibility to work shift hours, including evenings, weekends, and public holidays. Guest-focused mindset; problem solver with ability to resolve issues in a positive, professional manner. Good standard of computer skills (MS Office etc.). Desirable: previous experience in spa / resort settings; multilingual skills; experience dealing with VIP / corporate guests; revenue or yield management knowledge. Skills: Time Management Communication Organisation Benefits: Accommodation provided

Front Office Manager Luxury Hotel, Wicklow Salary: €38,000 €3,000 | Accommodation Assistance Available We are seeking a highly motivated and professional Front Office Manager to join a luxury hotel in Wicklow.

This is an exciting opportunity for an experienced hospitality professional to lead the Front Office team and play a key role in delivering exceptional guest experiences in a stunning location.

As Front Office Manager, you will oversee all aspects of the front desk operation, ensuring smooth day-to-day running and maintaining the highest standards of service.

You will manage, train, and develop the reception team, handle guest queries, and work closely with senior management to support overall hotel performance.

This is a hands-on role that requires strong leadership, excellent communication skills, and a genuine passion for hospitality.

Responsibilities: Lead and manage the front desk team to ensure a seamless guest journey.

Oversee check-in/check-out procedures, reservations, and billing.

Train, motivate, and support staff, driving high performance and team engagement.

Handle guest complaints and resolve issues promptly and professionally.

Work closely with other departments to ensure smooth hotel operations.

Monitor KPIs and contribute to service and revenue improvements.

Requirements: Previous experience as a Front Office Manager or Assistant Front Office Manager in a 4- or 5-star hotel.

Strong leadership and people management skills.

Excellent organisational and problem-solving abilities.

A passion for delivering exceptional guest service.

This is an excellent opportunity to step into a senior operational role with career development potential.

The successful Front Office Manager will receive a competitive salary of ,000 ,000, plus accommodation assistance if required.

If you are an ambitious hospitality professional looking to advance your career as a Front Office Manager in a luxury hotel environment, we would love to hear from you.

CPERM22 INDCAT1 Skills: front office Opera CLoud Hotsoft Guest relations Front Office Management Hotel experience

JOB PURPOSE Delivering the best in guest experience.

Ensuring the operations of the department allows for a process and efficient led workstyle.

Leading an environment that allows the team to deliver their potential and progress.

People ? Provide a structured approach to coaching and development of the team via weekly coaching plans, guest feedback and develop an overall front desk coaching strategy.

? Promote, coach and lead the group Core Behaviours and Etiquettes.

? Ensure that all front desk team have a comprehensive knowledge of the property and facilities and there is a systematic approach for ensuring updates are communicated and trained.

? Ensure that all front desk team can enhance our guests experience through their knowledge and promotion of the surrounding activities and attractions.

? Drive retention of the team via routine appraisals, team huddles, recognition, and other retention activities.

? Develop a structured approach to working and planning with all management colleagues, but special focus to be given to the Rooms Division team i.e.

Reservations and Housekeeping manager.

Process ? To promote a safe working environment and be aware of Health, Safety and Fire Procedures.

? All aspects of billing and cash control are carried out in a secure and controlled manner and there is a structured and consistent approach to liaising with colleagues in the accounts department.

? To ensure all required resources are available for the team and are managed in line with overhead budgets and guidelines.

? To implement opening systems, policies, and procedures and to continue to develop the reception operation and service by careful, strategic present and future planning and implementation.

? Ensuring that all brand related KPIs and standards e.g., GXP, Guest Voice, Brand Standard audit, play a day- to- day part of the front desk operations and are lived.

? To stay updated with brand communications, allowing the property remain relevant to brand updates and that relationships are built and maintained with various Marriott EMEA representatives (e.g.

webinars, offices hours, communication updates).

? To be looking for ways and means of driving efficiencies at the desk via process and technology.

Product ? Deliver the best in guest care experience via guest care standards and coaching.

? Ensure the physical presentation of both the front and back of office presents to the highest and safest of standards.

Any maintenance issues should be reported via the hotel maintenance reporting system; Snapfix.

? Managing and evaluating all stock levels of brand material e.g.

key cards holders, stationary, pens etc.

? Nurture and develop the Marriott Bonvoy guests in all tiers via consistent guest care standards and looking at best practices adopted in sister Brand properties.

? Deliver an exceptional level of uniform, grooming and personal hygiene amongst the team.

Profit ? To maximise bookings and sales in all areas dealt with at Reception and to achieve monthly targets.

? Drive a culture of upsell via transparent targets and specific coaching to ensure confidence, knowledge and expertise.

? Look at maximizing Bonvoy Enrollments to assist in encouraging our guests to book direct and via brand channels.

? Manage overheads specific to the department, but with special reference to wage targets as set out in budget targets via Alkimii.

Skills: Efficient structured systematic approach Honesty Excellence Flexibility

Career Vision Recruiters are currently recruiting a Front Office Manager to lead and inspire the Front Office team for our client in Co.

Leitrim. Responsible for Reception, Reservations, Day and Night Porters.

This is an exciting, career-defining role for an experienced, energetic, and innovative hospitality professional.

Key Responsibilities: Lead the daily operations of the Front Office department ensuring smooth, efficient service and guest satisfaction.

Ensure all Front Office staff deliver outstanding service in line with the hotels luxury standards.

Train and manage the team on key systems to ensure data accuracy and efficient booking management.

Manage online booking channels and implement rate changes as needed to maximise revenue.

Support the wider hotel team with effective communication of daily events, arrivals/departures, and group functions.

Monitor and enhance guest experience through active management of reservations, check-ins/outs, and issue resolution.

Implement and maintain SOPs, ensuring regular training, coaching, and performance evaluation.

Work closely with Sales and Senior Management on strategies to maximise occupancy.

Prepare departmental rosters aligned with business needs, manage budgets and costs efficiently.

Maintain high standards in cash and credit card handling, reporting, and audits.

Foster a positive, collaborative team culture and implement ongoing staff development initiatives.

What Were Looking For: Previous experience in a Front Office Management or Revenue Management role in a 4 or 5-star hotel.

Strong leadership skills with the ability to inspire and develop high-performing teams.

Excellent communication, problem-solving, and interpersonal skills.

Knowledge of hotel reservation and property management systems (Visual One, Avvio or similar).

A guest-focused approach and a genuine passion for hospitality.

Strong commercial acumen with experience in budgeting, forecasting, and reporting.

If you would like to learn more please reach out to Karen by submitting your updated CV through the link provided! Skills: Guest relations Front desk Reservations Yield Management Guest Management Benefits: Gym Meal Allowance / Canteen Parking