43 Hotel Manager jobs in Ireland

A Hotel Duty Manager isa senior staff member in a hotel who oversees daily operations during their shift, ensuring smooth service and guest satisfaction.They act as the main point of contact for both guests and staff, addressing any issues that arise.Their responsibilities include supervising staff, managing reservations, handling complaints, and coordinating with different departments. Key Responsibilities of a Hotel Duty Manager: Overseeing Daily Operations:Ensuring all departments run smoothly and efficiently during their shift. Guest Relations:Handling guest inquiries, complaints, and requests, aiming to provide excellent service. Staff Management:Supervising, motivating, and potentially assisting with scheduling and training of staff. Problem Solving:Addressing unexpected issues or emergencies that may arise, ensuring minimal disruption to guests. Maintaining Standards:Ensuring adherence to hotel policies and procedures, as well as health and safety regulations. Communication:Maintaining clear communication between departments and with guests to ensure a seamless experience. Coordination:Working with various departments like front desk, housekeeping, maintenance, and food and beverage to ensure smooth operations. Inventory Management:May be involved in checking inventory and ordering supplies. Skills and Qualifications: Strong leadership and interpersonal skills:Essential for managing and motivating staff, as well as interacting with guests. Excellent communication and problem-solving abilities:Crucial for addressing issues effectively and efficiently. Experience in hotel operations:Front desk, housekeeping, or food and beverage experience is highly valued. Familiarity with reservation systems:Knowledge of hotel management software and reservation processes is important. Customer service experience:A strong focus on providing excellent service is vital. Ability to work under pressure:Duty managers often handle multiple tasks and deal with stressful situations. Flexibility and adaptability:The ability to adjust to changing circumstances and handle unexpected situations is crucial. Skills: Hotel Operations Beverage Management Hotel service

Teamworx are seeking an experienced Night Manager to join our client's 4 star property in North Co. Dublin.This is an excellent opportunity to join a recently refurbished landmark Hotel in a bustling location.The role: 

As the Night Manager , you will be responsible for managing hotel operations during the night shift, ensuring the safety, comfort, and satisfaction of all guests. You will lead a small overnight team, address guest concerns, coordinate with security, and oversee nightly audits and reports.

Key Responsibilities

Oversee and manage all hotel operations during the night shift (typically 11:00 PM – 7:00 AM).

Serve as the primary point of contact for guests during the night.

Handle late check-ins, early check-outs, and respond promptly to guest inquiries or issues.

Conduct nightly property walks to ensure guest safety and hotel security.

Supervise and support night staff including front desk, housekeeping (as needed), and security.

Perform end-of-day financial reporting, reconciliation, and audits.

Coordinate emergency procedures and respond to incidents with professionalism and urgency.

Communicate with day management regarding overnight activities, incidents, and shift updates.

Ensure compliance with all hotel policies, procedures, and safety standards.

The ideal candidate:

Prior experience in hotel front office or hotel management (2+ years preferred).

Strong leadership, communication, and problem-solving skills.

Ability to work independently with minimal supervision.

Proficiency in hotel management software (e.g., Opera, PMS, or similar systems) is a plus.

Must be available to work overnight, weekends, and holidays as needed.

High school diploma or equivalent required; hospitality degree or certification preferred.

What's on offer: 

Competitive salary

Discounted group Health insurance

Opportunities for career growth and development

A supportive and professional team environment

Bike to work scheme

Group pension scheme

Rewards and recognition program

Apply today or contact Sarah Strachan (Head of Hospitality Recruitment) on 045 898 037#retailcareers

Revenue Manager ( 4 * Hotel Dublin City)

Teamworx recruitment are looking to appoint a Revenue Manager to their clients brand new 4 * property in Dublin City Centre.

As the Revenue Manager you will be instrumental in establishing and executing our revenue management strategy from the ground up. This role is crucial for maximising revenue and optimising pricing strategies in alignment with our market positioning and guest expectations.

The ideal candidate for this position will have experience opening and launching a new hotel as a Revenue Manager and will have the ability to advise best practise and system implementation. 

What’s in it for me?

Competitive salary and performance-based bonuses.Employee discounts and benefits.TaxSaver Schemes Gym discounted membership Pension ( after 6 months)

Key Responsibilities

Develop and implement innovative revenue management operations, procedures, and best practices to optimize occupancy and average daily rate (ADR). Manage revenue projects, new system installations and implementations. Overall responsibility of the reservations team, including recruitment / training / creation of SOP’s / coaching / performance management and appraisals of reservations team. Collaborate with the finance, sales and marketing teams to create targeted promotions and packages.Prepare and present revenue forecasts and reports to senior management including dynamic forecast of expected results, variances, and budget comparisons.Build and maintain strong working relationships with all levels of employees.Oversee revenue management and distribution strategy and manage day to day yield operations.Daily pick-up analysis, strategy adjustments and reporting.Manage and oversee strategy for all 3rd party distribution.Monitor and analyse booking patterns and trends to adjust strategies accordingly.Oversight to ensure all related systems are configured correctly, validated, and working to full capacity.Ensure web site booking process is maintained up-to-date and functional. Conduct quarterly property performance review and develop strategic and tactical action.Prepare outline for and support the annual revenue budget process.

Requirements 

Bachelor’s degree in Hospitality Management, Business, or a related field.Minimum of 3 years of experience in Reservations / revenue management within the hotel industry.Strong analytical skills with the ability to interpret complex data and make informed decisions.Proficiency in Hotel revenue management systems and property management software.Excellent communication and interpersonal skills.A proactive mindset with a passion for hospitality and a keen eye for detail.Business Development DNA and commercial minded.Ability to work under own initiative in a highly pressured environment.Good listening skills and the ability to anticipate business needs.Ability to develop relationships with 3rd parties and the hotel team.

For more information on this exciting new role please contact Sarah Strachan on 045 898037 or send your CV today.

#retailcareer

Teamworx are delighted to be recruiting a Operations Manager for our client's, newly refurbished 4 star Hotel based in North Dublin.

Benefits:

Very competitive Salary Free parkingFree staff meals while on dutyExcellent Training OpportunitiesStaff Reward & Recognition InitiativesCompany Pension SchemeHealth Insurance Scheme (Reduced RatesEmployee Assistance Programme

The Role:

This is a full-time position working an average of 45 hours per week 5 days over 7 to include weekends and public holidays.

Main Duties:

The Operations Manager will be fully responsible for the day-to-day operations of this busy 66-bedroom property and a team of 45+ staff.Work in conjunction with the Hotel Operations Director on setting annual budget and target proposals for the property.Working closely with the Hotel Operations Director on the strategy planning for the hotel.Working with the hotels Management Team in ensuring adherence to company policies and procedures.Work in conjunction with managers and HOD’s in all aspects of the property’s agenda.Management of a team of up to 35-40 people on busy shifts.Having a hands-on approach to the role.Driving sales/sales initiatives within the property in conjunction the property’s sales team and the groups Sales & Marketing Manager.Co-ordinating the Health & Safety agenda in the property.Working with the senior team in setting and driving team objectives through agenda meetings and training and development.The management/facilitation of bi-weekly sales, HOD and Food & Beverage Meetings as well as daily planning meetings.Working with the management team in relation to the properties HACCP plan.Ensuring excellent service is provided to all guests/visitors to the property.

Requirements:

Must have 2 years’ experience as an Operations Manager/Senior Operations Manager within a busy  3*/4* hotel property.Must have a strong knowledge of all departments within the hotel with a particular emphasis on food & beverage/ sales & events and the new initiatives/innovations taking place within the industry.Must have experience in the training and developing both staff and HOD’sMust have a proven track record in achieving results/targets.Must be able to oversee the hotels HACCP system.Previous experience working with hotel front office systems is essential.Must have an excellent understanding of hotel financials. Must have strong people management skillsMust have excellent communications skills.Must have excellent people skills.Must have excellent organisational skills.Must be able to work as part of a team and on own initiative.Must be fluent in the English Language both written and spoken.

For more details contact Maurice Powell, Commercial Director,   tel 045 898037

MARKETING MANAGER Limerick Contract:Permanent Love marketing? Looking for a marketing role where no two days are the same and where your ideas actually get used? Join us in the Limerick, where youll shape creative campaigns across stunning bussiness, all set in one of one Irelands most iconic destinations. What youll be doing This is a broad role with plenty of creative freedom. You will be: Leading on marketing for accommodation, food and beverage, spa, weddings, events and more Creating group-wide content strategies and maintaining consistent tone across all channels Planning hotel-specific campaigns, from Christmas to cocktails Creating and managing a 12-month calendar of events in collaboration with hotel teams Writing and distributing press releases to promote newsworthy moments across the group Managing and delivering a social media strategy, including paid ads through Meta Overseeing multiple social media accounts across platforms like Instagram, Facebook, TikTok and YouTube Signing off visuals, photoshoots, reels, and blogs Organising influencer and journalist visits and tracking results Creating and sending email newsletters via our CRM Planning and managing print and digital advertising across local and national media Supporting B2B marketing and partnership outreach Monitoring campaign performance and reporting key insights Liaising with GMs, the Head of Marketing, and the company director to align business goals Managing a small team and supporting their growth Youll also attend events, network locally, and work with a brilliant team of designers, marketers, and hotel managers to bring campaigns to life. What were looking for Around 3+ years experience in modern marketing, with a strong grasp of social media and digital campaigns Confident using Meta Business Suite & Manager to run and review paid ads Familiar with WordPress and comfortable updating web content Excellent written and verbal communication you know how to tell a good story and spot a typo Strong eye for detail and a natural sense of brand tone A team player whos creative, collaborative, and calm under pressure Organised and reliable, with the ability to manage multiple projects at once Someone who enjoys working across departments and bringing people together What youll get in return A permanent role with flexibility to develop new ideas and campaigns A supportive and sociable head office team Creative ownership and space to grow in your career Job Types: Full-time, Permanent Pay: €35,000.00-€45,000.00 per year Benefits: Company pension Schedule: 8 hour shift Day shift Skills: marketing sales social media

About Us QTP is a market leader in the after-sales tractor parts sector. We are based in Mullingar and are experiencing continued expansion in global sales. To support our growing business, we are currently seeking an enthusiastic, ambitious individuals with a can-do attitude to join our dynamic team. Role Overview We are looking for a Customer Service Support Agents to assist our busy sales team with customer inquiries, follow-up, and administrative support. This is a fast-paced role that offers exciting progression opportunities for the right person. Key Responsibilities: Handle incoming customer inquiries and provide timely follow-ups. Offer administrative support to Sales Representatives. Accurately input data into our customer registration system, ensuring high attention to detail. Provide high-level back-office support to customers. Maintain a professional and friendly telephone manner at all times. Organize and prioritize tasks efficiently. Keep systems updated with real-time customer data received over the phone. Stay self-motivated and achieve productivity targets while meeting key performance indicators. Assist in specific tasks and projects as directed by the Sales Team. Requirements: Excellent telephone manner and communication skills. Strong organizational skills with a keen eye for detail. Computer literacy and the ability to update systems quickly and accurately. Confident, self-motivated, and assertive. Previous experience in telemarketing, customer service, telesales, or account management is a plus, but not required. A competitive mindset with a drive to succeed. European Language desirable but not essential. Why Join Us? Competitive salary, depending on experience. Opportunities for career progression. Join a supportive and motivated team with a strong company culture. Be part of a growing global business. Skills: Administration Telephone Skills Organised Languages Benefits: Parking On site Canteen Pension EAP Bike to Work Scheme

Spa Manager -Kildare- €60k We are currently recruiting a Spa Manager on behalf of our client, a luxury hotel set in beautiful surroundings in County Kildare. This is an excellent opportunity for an experienced and guest-focused professional to lead a high-performing team and uphold five-star standards in a prestigious setting. Responsibilities Oversee daily spa operations, ensuring smooth and efficient service delivery Maintain the highest standards of hygiene, safety, and guest care Develop and implement standard operating procedures in line with company policy Monitor team performance and maintain strong client relationships Ensure the spa consistently exceeds guest expectations Lead health and safety compliance and uphold all sanitation protocols Requirements Previous experience as a Spa Manager in a luxury hotel or resort Spa management certification or relevant qualification Strong leadership, communication, and people management skills In-depth knowledge of luxury spa treatments, products, and trends Financial acumen with experience managing budgets and targets Proficiency with spa booking and scheduling software Rewards Salary of €60,000 Opportunity to work in a high-end, professional environment Supportive leadership team and potential for progression BURAMB22 Skills: Spa Manager Health and Safety Hygiene people management customer service Benefits: See Description

JOB PURPOSE
The Customer Account Executive is responsible for the management of assigned customer accounts and makes decisions regards managing these accounts cost-effectively and efficiently, that not only affects customers but also includes the site operations. This requires developing relationships with customers, evaluating customer needs and formulating plans to manage the customeru2019s order experience.
KEY ACCOUNTABILITIES
The primary duties of the Customer Account Executive position are:
* Responsible for product knowledge and corresponding site standards and be able to make determinations of how to match the customeru2019s requirements and business needs
* Maintain open and direct communication with customers to ensure a complete understanding of their needs and requirements
* Proactively identify issues that may inhibit customer satisfaction
* Process orders received from customers and sales team on a timely basis, using various technology applications
* Provide prompt communication to the customer regarding existing challenges meeting requested ship dates
* Track orders and initiate changes per customer or sales requests to ensure on-time delivery
* Analyse inventory levels; also ensure customers are moving product as agreed and raw material.
* Act as a liaison between customers, Production Planning/Team and logistics
* Proactively manage exceptions and be able to use discretion and influence to mitigate costs
* Provide market intelligence to the business by visiting customers to develop relationships and become educated on the needs of their business
* Work both independently and with the business unit team to manage customer needs
* Participate in a collaborative, team planning processes; measuring and developing actionable improvement plans for key performance metrics
* Provide short term plan adjustments as necessary in response to unexpected events
* Develop and maintain a relationship with customers to ensure product availability and zero stock-outs of critical SKU's
* Utilise data from various sources for optimal decision making
* Contribute to continuous improvement within the team
* On-Time Shipment (OTIF), Customer Satisfaction, Track and reconcile weekly/monthly metrics versus established targets.
DESIRABLE QUALIFICATIONS, KNOWLEDGE AND SKILLS
* 3rd Level qualification - preferably in one of the following disciplines: business, supply chain, or marketing.
* Experience in customer service, account relationship and order management
* Strong problem solving and verbal skills with the ability to communicate with all levels.
* High-level proficiency in MS Excel, Word, PowerPoint.
* Ability to work with cross-functional team partners to resolve issues to maintain customer satisfaction
* Work proactively to complete all tasks timely, accurately, and completely
* Experience to anticipate customer requirements and integrate requirements into supply chain practices; strong customer focus
* Self-motivated and eager to take on new challenges
BEHAVIOURS
* Analytical thinking
* Demonstrates sound judgement and ethical character
* Detailed and Resilient
* Interpersonal effectiveness
* Concern for standards
OTHER REQUIREMENTS
Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions
Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others.
This role is currently based at our Fonthill site and training for this role will take place in our Dublin Fonthill site, Fonthill road, Dublin 22 for approx 3 months before a move to a new premises beside Dublin Airport Blue long term cark park in September 2025. Please only apply if available if this is suitable for you
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

Customer Service Advisor Job Description: We are actively seeking a full-time Customer Service Agent to join a high-performing and supportive administration team at a leading home-care services provider, serving a broad client base across the Republic of Ireland and Northern Ireland. Key Responsibilities: Respond to patient and healthcare professional inquiries within a fast-paced, customer-centric setting. Actively promote and generate new business across all personal insurance lines, including motor, home, farm, van, health, and marine policies Liaise with internal teams and external partners to efficiently resolve delivery and logistics issues. Process orders and assist field personnel utilizing a customized internal database system. Maintain full compliance with CBI, CPC, GDPR regulations, and all internal policies at all times. Consistently achieve and surpass established service level agreements. Provide comprehensive administrative support to ensure smooth operational workflow. Ideal Candidate Profile: Experience & knowledge in a personal insurance environment is essential. APA/ CIP qualifications are an advantage. You must be customer-focused, and committed to providing an excellent service to our clients Strong interpersonal skills are essential Skills: Time Management Communication Team Work Drivin