9 Business Management jobs in Ireland
Senior Business Operations Manager
Posted 5 days ago
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Job Description
Director, EMEA South Business Operations

Posted 6 days ago
Job Viewed
Job Description
**What you get to do in this role:**
+ This leader will partner with the Group Vice President & General Manager of EMEA South and their management team to drive strategy and business results
+ Following guidance received from EMEA drives all facets of the multi-year planning process including assessment of the specific market opportunity, sales resource allocation, territory and quota assignment, and appropriate alignment between the different functions within the area
+ Build a management cadence and rhythm of the business rigor leveraging analysis of trends and performance that resulting in predictability, accountability, accuracy and improved decision making
+ Lead and drive all operational aspects of the function including Forecast Reviews and accuracy, Pipeline Reviews and key initiatives performance.
+ Implement comprehensive pipeline reporting tracking from top of funnel to customer value realization, account development and retention.
+ Enable the salesforce to adopt winning behaviors by reinforcing training and access to sales content and assets
+ Ensure best practice implementation and operational excellence across entire function.
+ Work collaboratively to deploy technology and automate key processes to increase the amount of time that sellers spend with customers and partners.
+ Participate in cross functional initiatives to transform and streamline processes to drive improved sales productivity and velocity
**In order to be successful in this role we are looking for:**
+ Extensive relevant experience in Sales Operations at a senior management level preferably in a matrix organization
+ Solid financial/analytical background with an operationally mindset
+ Experience working in technology and ideally including SaaS companies
+ Exceptional business partnering and relationships skills
+ Strong coordination and presentation skills
+ Leadership and people management skills
+ Sharp business judgment, ability to see "big picture" and to prioritize, problem-solver mindset
+ Encompasses the 5 C's of Creativity, Critical thinking, Curiosity, Communication and Collaboration
+ High energy, organized, disciplined execution skills with excellent attention to detail and the ability to work in a fast-paced and change driven environment
+ Proficient with CRM management and other relevant sales automation and reporting tools
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Workplace Solutions - Business Operations Associate
Posted 5 days ago
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Job Description
Business & Product Operations Manager, Business & Product Operations

Posted 6 days ago
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Job Description
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you can procure compute power, storage, and many other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies worldwide on the platform.
The Business and Product Operations Manager will support a growing global AWS Business and Product Operations team in EMEA, while maintaining their own individual contributor responsibilities. This candidate will partner with management in Sales, Enterprise Support, Professional Services, Legal, Marketing Sponsorship, Finance, and SMGS Ops to enhance the customer experience related to contract drafting, operations, and support.
Candidates must possess the ability to manage a team of contract specialists and operations analysts performing within diverse work streams and be able to provide career development and coaching to their direct reports. The candidate will be expected to steer relationships with stakeholders in the region while partnering with global functional team owners.
Candidates will contribute to the creation, improvement of data, and metrics by analyzing trends, and recommending and implementing process improvements that will have senior leadership visibility. They will also be responsible for their team's performance against functional KPI's and service levels. Comfort working in a fast-paced environment and an ambiguous space with changing priorities is necessary.
The candidate should be passionate about their work, self-motivated, detail oriented and have excellent problem-solving abilities. They will be able to communicate analytical results, both written and verbally, in a clear and easy to understand way.
Key job responsibilities
- Manage a team of contract specialists and operations analysts across distinct work streams, including contract drafting, operations, and support, in a cross-functional working environment. Lead the hiring process provide coaching, and development where needed
- Support and implement existing team goals and vision, while fostering a culture of inclusion
- Maintain individual contributor responsibilities in one of the team's work streams
- Responsible for helping to shape the culture of the team and ensure adherence to HR policies and global department best practices
- Proactively identify and implement operational improvements, enhancements, and system customizations for functional teams that meet business requirements
- Drive continuous process improvement while developing relationships with business partners and stakeholders for long term solutions
- Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems to present to global functional leaders and management
- Support team and help implement compliance protocols across all relevant functions.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Extensive relevant professional experience in either contracts, operations or sales analyst work streams
- Extensive People Management experience
- Ability to communicate effectively (verbal and written) across all functions and levels of the organization
- Experience being part of a team of managers working to support a larger team with a unified vision
- Knowledge and understanding of EU regulatory changes
Preferred Qualifications
- Working knowledge of contracts
- The ability to guide and influence leadership
- Experience with stakeholder management
- Prior Operations experience
- Prior experience working as part of an international team or with global clients, cross-functional teams, and stakeholders
- Bachelor's degree
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Business Excellence/Operations Manager
Posted 2 days ago
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Job Description
IT Business Analyst - Operations
Posted 5 days ago
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Job Description
Operations Analyst, Business and Product Operations

Posted 6 days ago
Job Viewed
Job Description
Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management around the world. AWS services are trusted by millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit is in need of a creative, dynamic and results driven analyst to help us operationalize private programs and private pricing. We are looking for a motivated self-starter who is passionate about managing processes, strict adherence to terms outlined in and supporting both internal and external customers. This requires partnering with upstream and downstream teams across various programs to process business opportunities and explore innovations opportunities. Collaboration and forward thinking are key as the tooling, programs, and supported volume continue to evolve.
Key job responsibilities
· Retrieve and analyze data using Excel, Salesforce.com, and other data management systems
· Proactively identify and implement data improvements, enhancements, and system customization that meet business requirements
· Partner with stakeholders to support new program workflows and iterate on existing operations
· Support reporting for individual programs and/or broader team
· Perform data entry and data management
· Answer critical customer questions on revenue data by diving into detailed data and leveraging internal investigation tools
· Work independently and cross functionally to raise issues in data and drive issues to resolution independently. Effectively collaborate with tech teams, team members, and customers
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Bachelor's Degree
- 2+ years of relevant professional experience (e.g. Analytics, Finance, Accounting, etc.)
- Experience in creation/review of contractual verbiage
- Intermediate Excel proficiency (e.g. Pivot Tables, VLookups) and basic SQL
- Effective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
Preferred Qualifications
- Functional experience using quantitative, analytical, and organizational skills
- Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations
- Familiarity retrieving and analyzing data using Salesforce.com or other CRM/BI systems
- Strong attention to detail and excellent problem solving skills
- Detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Operations Analyst, RI Operations, Business and Product Operations (BPO) - AWS Reserved Instance ...

Posted 6 days ago
Job Viewed
Job Description
Amazon Web Services (AWS) has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
The AWS RI Operations Team is in need of a driven, analytical, and process-oriented individual to own the creation and processing of Reservation Product transaction requests. We're looking for a motivated self-starter who is excited to escalate systemic issues, identify opportunities for improvement, has experience meeting strict SLAs, is comfortable working from a ticket queue, and has a passion for accuracy.
Key job responsibilities
- Process and audit Reservation Product transactions such as: cancellations, purchases, migrations, and modifications while adhering to Legal, Security, and Compliance requirements
- Occasionally act as escalation point for Reservation Product requests and issues
- Investigate data discrepancies, quickly establish root causes, and propose appropriate solutions
- Vocally self-critical to allow for self-correction of errors
- Communicate effectively across all related channels to ensure transparency of process
- Occasionally retrieve and evaluate data using Excel and other data management/BI systems
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
AWS Global Sales
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Basic Qualifications
- Bachelor's Degree and 2+ years of relevant professional experience (e.g. Analytics, Finance, Accounting, Compliance)
- Experience working a queue of requests and meeting SLAs
- Proficient in Excel (e.g. Pivot Tables, VLookups) Effective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
Preferred Qualifications
- Functional experience using quantitative, analytical, and organizational skills
- Existing knowledge of AWS Reservation Products and tooling
- Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Collateral Operations Senior Business Analyst

Posted 6 days ago
Job Viewed
Job Description
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
**Team/Role Overview**
The role will involve the development, implementation & testing of new functionality and reporting requirements for FABR (funding asset backed repo) deals in the collateral management team.
The role will also include working on client change requests and global strategic projects.
This role has become available given a number of new deals for FABR support in the NAM region that require technology implementation and continued support for client change requests.
The position will be based in Dublin but the successful candidate will work with global teams (APAC, EMEA & NAM).
**What you'll do**
+ Manage the on-boarding of new client requirements for FABR (funding asset backed repo) deals in collateral operations
+ Develop functionality to enable an automated technology workflow for supporting these deals
+ Lead end to end roll out - including business analysis, requirements writing and testing. Dealing directly with clients is required.
+ Manage creation of test scripts/cases for execution in user acceptance testing (both internal and external) phases
+ Monitor / Execute planned test cases, ensuring that all test results are correctly recorded against the system; in accordance with the prescribed test plan
+ Record any defects found during the testing process, reviewing existing defects raised and provide input into the business to enable effective prioritisation
+ Ensure adherence to project governance standards, the test policy/strategy and processes
+ Work closely with the technology organization to determine product/process feasibility.
+ Work on global strategic projects for automation and risk reduction
+ Document, execute and communicate on end to end business test strategies across the full development life cycle.
+ Work with the operations team to ensure they are kept up to date with the implementation of any new functionality and provide handovers and training.
+ Analyze, document and make recommendations for any enhancements that need to be made to operating processes and flows.
**What we'll need from you**
+ Business analysis and testing experience required
+ Experience in new business implementations and project management
+ Collateral management knowledge
+ Repo knowledge
+ Project management of full development life cycle
+ Knowledge of collateral management
+ Knowledge of repo trading
+ Exposure to all aspects of testing from test preparation through system testing to implementation
+ Previous experience of following and reporting on progress against test plans
+ Risk, issue, incident and defect management
+ Quality assurance and test management
+ Exceptional communication and presentation skills
**What we can offer you**
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**Job Family Group:**
Operations - Transaction Services
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**Job Family:**
Cash Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.