14 Collection Specialist jobs in Ireland

Credit Control Administrator CREGG are seeking a highly organised Credit Control Administrator position with our client based in Ennis. The successful candidatewill report to the Operations Manager and work onsite, with an option to apply for hybrid working after 6 months. Key Responsibilities: Reconcile incoming group payments Liaise with group contacts to rectify any discrepancies Liaise with individual policyholders to rectify discrepancies Update individual policyholders status Update the group details Maintain and update group priority checklists Generate and maintain reports Answer incoming calls and email queries within the required SLA Run premium checks for claims Amend and update bank details for policyholders Undertake other general clerical duties to be carried out as directed Qualifications and Skills: Previous accounts receivable experience Strong numerical and analytical skills Strong telephone communication skills essential Proficient in Excel and all MS packages Team player with an ability to build internal and external relationships Accounting qualification/QFA qualified is beneficial. For more information, please contact Gary () with your CV. Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission. GC - INDCRG Skills: Accounts Assistant Credit Control Account Receivable Reconciliation Clare Accounts Administrator Claims Support Benefits: Parking Pension Permanent Health Insurance

About the role: Flogas Energy is looking to recruit proactive and detail-oriented Credit Control Agents to join our growing team in the dynamic Energy Market. This is a key role in supporting the expansion of our business and customer base, working closely with the credit control team to manage cash collections, handle customer queries, and ensure the smooth operation of credit activities. Key Responsibilities: Manage the collection of payments from Commercial and Domestic accounts, ensuring timely and accurate processing. Ensure strict compliance with the company's Credit Policy in all credit control activities. Initiate and manage outbound calls to follow up on outstanding payments. Consistently meet and exceed targets related to cash collections, recovery rates, and other key performance indicators. Refer overdue accounts to debt collection agencies and initiate legal action where necessary. Work with customers to create and manage payment plans for both Domestic and Commercial accounts. Maintain oversight of outstanding debtor balances, ensuring accurate tracking and resolution of aged debts. Respond to customer inquiries promptly, investigating and resolving account-related issues. Handle customer communications via email and phone, ensuring a high standard of service. Prepare regular reports on cash collections, aged debts, and other key metrics; perform general administrative tasks as required. Investigate unresolved debt issues, escalating them where necessary to ensure timely resolution. Assist with various additional tasks and projects as needed to support the credit control function. Candidate Profile: The ideal candidate will have 1-2 years of experience working in credit control or accounts receivable. They will possess a strong working knowledge of the collection process and be driven by targets and results. They will be team orientated and also competent to work on their own initiative, always seeking to improve individual performance. This person will need excellent customer service skills, demonstrating clear communication- both written and verbal. About Flogas: Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic. Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series. As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard. Why work with us? Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. ?Benefits: Competitive Salary Defined contribution pension scheme Heath Insurance Staff discounts Hybrid work options (role dependant) Health and Wellbeing Supports Learning and Development Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business. Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. Skills: attention to detail communication team work

Our client is looking to recruit a full time credit controller to join their busy team. The role will involve; Daily Invoicing Credit Control Posting customer receipts and reconciling accounts. Customer account queries. Purchase ledger posting of invoices A minimum of two years experience is required. Full-time Monday to Friday Work Location: In person Experience: Finance or business: 1 year (preferred) If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Celtic Careers is proud to be an Equal Opportunity Employer. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website. Skills: Credit Control Admin Accounts

About the role: Flogas Energy is looking to recruit proactive and detail-oriented Credit Control Agents to join our growing team in the dynamic Energy Market. This is a key role in supporting the expansion of our business and customer base, working closely with the credit control team to manage cash collections, handle customer queries, and ensure the smooth operation of credit activities. Please note, this is a 12-month contract. Key Responsibilities: Manage the collection of payments from Commercial and Domestic accounts, ensuring timely and accurate processing. Ensure strict compliance with the company's Credit Policy in all credit control activities. Initiate and manage outbound calls to follow up on outstanding payments. Consistently meet and exceed targets related to cash collections, recovery rates, and other key performance indicators. Refer overdue accounts to debt collection agencies and initiate legal action where necessary. Work with customers to create and manage payment plans for both Domestic and Commercial accounts. Maintain oversight of outstanding debtor balances, ensuring accurate tracking and resolution of aged debts. Respond to customer inquiries promptly, investigating and resolving account-related issues. Handle customer communications via email and phone, ensuring a high standard of service. Prepare regular reports on cash collections, aged debts, and other key metrics; perform general administrative tasks as required. Investigate unresolved debt issues, escalating them where necessary to ensure timely resolution. Assist with various additional tasks and projects as needed to support the credit control function. Candidate Profile: The ideal candidate will have 1-2 years of experience working in credit control or accounts receivable. They will possess a strong working knowledge of the collection process and be driven by targets and results. They will be team orientated and also competent to work on their own initiative, always seeking to improve individual performance. This person will need excellent customer service skills, demonstrating clear communication- both written and verbal. About Flogas: Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic. Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series. As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard. Why work with us? Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. ?Benefits: Competitive Salary Defined contribution pension scheme Heath Insurance Staff discounts Hybrid work options (role dependant) Health and Wellbeing Supports Learning and Development Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business. Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. Skills: attention to detail communication team work

Description Role Overview: We are seeking an experienced and dynamic Credit Control Lead to conduct Calor's debt collection strategy, drive continuous improvements in Days Sales Outstanding (DSO), and develop a high-performing credit control team. This role is critical to safeguarding Calor's cash flow and ensuring financial resilience, while offering a fantastic leadership opportunity for someone passionate about operational excellence and team development. You will be empowered to innovate, lead change, and make a real impact by optimising our end-to-end debt collection process and embedding a high-performance, customer-focused culture within the team. Job Responsibilities: Lead, motivate, and develop a team of credit controllers to achieve and exceed department targets. Drive continuous improvements in debt collection performance, with a particular focus on reducing Days Sales Outstanding (DSO). Build a culture of continuous improvement within the credit control team, fostering innovation, accountability, and collaboration. Establish, review, and enhance best-practice credit management policies and procedures, ensuring operational excellence. Work in partnership with the commercial department to mitigate credit risk and prevent payment delays. Set, monitor, and report on key credit control KPIs, delivering clear insight and recommendations to senior leadership. Maintain strong controls over debtor days and bad debt provisioning, ensuring adherence to financial targets. Manage relationships with external agencies and service providers to support debt recovery processes. Produce high-quality monthly credit management reports, highlighting performance trends and opportunities for improvement. Champion collaboration across Finance, supporting process improvements and helping to drive automation and change initiatives. Assist the Accounting Manager in managing and controlling the credit control department's contribution to improving Calor's working capital. Ensure that health and safety of yourself, your team and your colleagues is a priority in everything that you do - log Health and Safety conversations, as appropriate focusing on either an 'unsafe condition' where we see something that could cause injury to a person or an 'unsafe act' which is something that someone does that can lead to injury. Requirements Person Specification: Experience: Extensive credit control experience (8-10 years) in a fast-paced, dynamic industry environment. Proven track record of delivering significant improvements in debt collection and DSO. Previous experience leading a credit control team, with strong people management and coaching skills. Skills: Desirable: Certificate in Credit Management or a Degree in Business Administration (or equivalent). Strong knowledge of MS Office, QlikView, Business Central, and CRM platforms. Personal Attributes: Excellent communicator with confident negotiation and influencing skills. Highly organized with strong prioritization abilities and a proactive, solutions-focused mindset. High level of analytical thinking with a commitment to continuous improvement and operational excellence. Passionate about building and leading high-performing teams that consistently deliver results. Benefits Annual Leave entitlement starts at 22 days and increases with service level, plus 2 additional company days. Eligibility for competitive bonus based on performance. Subsidised Canteen facilities, Pension Scheme, Maternity Benefit, Income Protection and Life Assurance are among the valuable services available to our employees. We offer an Employee Assistance Programme (EAP) and a Cycle to Works scheme to contribute to our employee's health and wellbeing, with our EAP also made available to the employee's immediate family. Permanent employees are eligible for Professional Development Programmes to further develop themselves and we support our employees with 1 paid day off annually to engage in Volunteering activities. Free Car Parking facilities available at all locations, including EV charging Why Join the Calor Finance Team? At Calor, you'll be part of a purpose-driven organization committed to delivering cleaner, more efficient energy solutions across Ireland. As a leading supplier of LPG and BioLPG, we are actively driving the energy transition across the island of Ireland. Joining our Finance team means you will play a pivotal role in shaping our credit control operations, directly impacting our financial resilience and supporting our mission to provide sustainable energy solutions. Calor's culture is built on core values that guide everything we do: Integrity: We operate with honesty and transparency, ensuring our actions align with our words. Trust: We empower our employees, entrusting them with responsibilities and encouraging initiative. Curiosity: We foster an environment where questioning the status quo leads to innovation. Inclusivity: We value diverse perspectives and strive to create a workplace where everyone feels they belong. Passion: We are dedicated to the success of our people, our business, and the communities we serve. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Head of Credit Control Laois/Hybrid-2 days in office Salary c.€70,000 + bonus + pension + benefits = OTE c.€90,000 Our client, an established and fast-growing organisation in the energy sector, has an exciting opportunity for an experienced and strategic Head of Credit Control to lead the credit function. The Head of Credit Control will be responsible for overseeing and managing the companys credit control function, ensuring effective credit risk management, continuous process improvement, and automation. The successful individual will have 7+ years experience and previously managed a credit control team of 6+ people & have hands-on credit control expertise. The successful individual will have the following: Extensive experience in Credit Control management with a proven track record of leading teams. Strong understanding of credit risk management, credit insurance, and financial reporting. Hands-on experience with ERP tools such as Codas and credit control tools like Tesorio. Excellent analytical, negotiation, and problem-solving skills. Strong stakeholder management and leadership abilities. Proficient in budgeting, forecasting, and policy development. Experience in process improvement, automation, and system implementation. Key responsibilities will include: Monitor, approve and review credit terms for new and existing accounts. Manage the Credit Insurance relationship. Negotiate new customer terms and conditions, including deposits, securities, and insurance cover. Develop and maintain the Provision policy. Approve monthly or weekly bad debt write-off requests. Review and manage the Refund Request Policy and oversee refund processing. Design and implement team KPIs to drive efficiency and effectiveness. Provide weekly and monthly performance reports. Conduct unallocated cash reviews and implement strategies to reduce outstanding amounts. Act as the primary escalation point for all stakeholder concerns. For additional information and a confidential discussion on this Head of Credit Control position and similar opportunities contact: Eoin or via link provided. Eoin is available for a call between 9am and 5.30pm daily (outside of work hours calls / meetings can be arranged upon request). Please submit your CV via the link provided, in confidence. All applications will be dealt with in the strictest confidence and your CV will never be released without your prior approval. Job Ref Number: OR-13240 #ORjobs Skills: Credit Control Credit conttroller Credit Management Risk Management Risk Assessment Tesorio Benefits: Pension Performance Bonus Flexitime hybrid

Head of Accounts Receivable / Credit Control Dublin West (On-site) Are you a senior AR/Credit Control leader with a proven track record in managing large, complex portfolios and leading high-performing teams? This is a rare opportunity to take full strategic and operational ownership of the Accounts Receivable function in a growing, well-established organisation. Our client, an expanding and dynamic business, is seeking a Head of AR / Credit Control to oversee all aspects of credit management, cash collection, and risk mitigation. You will lead a team of five, report directly to senior leadership, and have significant influence on company cash flow strategy, risk exposure, and overall financial performance. This role is ideal for an ambitious professional who thrives in a fast-paced environment, enjoys both hands-on and strategic leadership, and is ready to make a measurable impact on a businesss bottom line. Location:Dublin West Salary: €65,000 €0,000 (DOE) Type:Full-time, permanent On-site | Senior Leadership Role | Strategic Ownership Whats on Offer: Competitive salary ( 80k DOE) Permanent, full-time role on-site in Dublin West Flexible start/finish times Free parking and canteen facilities Significant influence on company-wide financial strategy Clear progression opportunities in a growing organisation Collaborative, open-plan environment Key Responsibilities: Lead, mentor, and inspire a team of five AR/Credit Control professionals, fostering a high-performance culture. Take full strategic ownership of the AR and credit control function, ensuring robust cash flow and minimising risk. Oversee complex, high-volume, and high-risk accounts across diverse sectors. Set and deliver on departmental KPIs, driving continuous improvement in DSO, aged debt, and cash collection targets. Provide regular performance updates, risk assessments, and cash flow forecasts to senior leadership and the board. Develop and implement credit policies, risk frameworks, and process enhancements. Build strong internal and external relationships to ensure efficient dispute resolution and customer account management. Champion process automation and system enhancements to improve efficiency and accuracy. Ensure compliance with internal controls, audit standards, and regulatory requirements. What Were Looking For: Minimum 5+ years experience in a senior Credit Control or AR leadership role with full team management responsibility. Proven expertise in managing complex, high-risk, high-volume portfolios in a commercial environment. Strong strategic thinking combined with hands-on operational capability. Exceptional people management skills, with a collaborative and coaching approach. Excellent communication skills with the ability to influence at senior stakeholder and board level. Proficiency in ERP and credit control systems, plus strong Excel skills for reporting and analysis. Commercially astute, highly organised, and results-driven. For more information please apply through the link provided for the attention of Cloe Stapleton call Osborne Recruitment on or email If you are interested in finding out more about the above role and would like to be considered other suitable roles that we may have available for your skill set please attach your CV via the link provided Please submit your updated CV in Word Format If you are living in Ireland and hold a valid work permit we would love to hear from you, if however you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Osborne are proud to be an Equal Opportunity Employer. #INDOSB1 #INDSTAP

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They're innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional . and then we raise it with fresh ideas, leading tools and innovative approaches, and it's all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We're looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you're ready for a new career opportunity, we'd like to hear from you! Here's to the world ahead.  
The Accounts Receivable Administrator compiles and sorts checks and monies received by Graebel Companies in order to substantiate business transactions and deposit in the banking accounts. Posts payments to customer accounts and assigns miscellaneous revenues to appropriate profit centers. Researches and reconciles all unapplied payments, COD unapplied payments and miscellaneous payments. Works closely with outside customers, GL Accounting, Credit and Collections, Branch personnel and Management to resolve payment discrepancies. This position will be hybrid with 2 days per week in the office.
Principal/ Essential Duties and Responsibilities
+ Researches and identifies unapplied payments. Creates debit memos and reapplies invoices. Sends out refunds when approved. Communicates with credit and collections, branches and managers to resolve issues. Often will need to email or contact customers directly to identify overpayments or unidentified payments. Works closely with collections on researching internal application issues on why certain items were posted or applied a certain way. Will also be called upon to work with customers by email or phone to help understand payment discrepancies.
+ Reconciles the COD statement and unapplied CODs. Contacts GL accountants, managers, and branches for information regarding CODs and unapplied payments. Contacts customers directly and collectors regarding COD unapplied payments. Creates debit memos or applies CODR invoices once created.
+ Assists with training co-workers or new team members for the Cash Department. Helps to answer questions for the department and responds to all cash questions that are sent to Processes the applications being requested through emails. Sources as a resource to all departments for resolving issues and how they will fall out on the companies books where payments &/or adjustments are concerned.
+ Processes all local and foreign wire deposits. Enters the checks into cash receipts. Performs research on international items.
+ Posts daily receipts to customer accounts in order to substantiate business transactions. Identifies customer accounts and invoices to be credited and posts payments made. Investigates reasons for discrepancies and resolves if able.
+ Performs all other related essential duties as assigned or requested.
Required Skills
+ Requires technical knowledge, training and understanding of Cash Accounting principals and processes.
+ One (1) to three (3) years of relevant work experience.
+ Computer experience in data entry, Microsoft Word and Excel
+ Ability to read, analyze and interpret general business periodicals, technical procedures and numerical data.
+ Ability to write simple reports and general business correspondence.
+ Ability to effectively present information and respond to questions from management, customers and employees.
+ Ability to calculate figures and amounts such as discounts interest, commissions, proportions, percentages, area, circumference and volume.
Required Experience
+ Leaving Certificate or equivalent required. May include specialized classes beyond high school.
+ Vocation/Technical/Business School preferred. May include Associate's Degree in Business or Accounting.
+ One (1) to three (3) years of work experience in an Accounting function or in a Cash Transactions role is acceptable in lieu of formal education.

Job Title: Accounts Receivable Administrator - Billings Department: Finance Job Type: Permanent and Fixed Term Contracts Available Hours: 37 per week (Full-Time) Blackrock Clinic is the leading and longest established private hospital and clinic in Ireland. Since it opened in the mid-1980s, the clinic has consistently built an unparalleled reputation in new high-tech surgical procedures, medical treatments, and ground-breaking diagnostics. Blackrock Clinic is now part of Blackrock Health private hospital group along with the Hermitage Clinic, Galway Clinic, and Limerick Clinic, some of the most advanced hospitals in Irish private healthcare. As a JCI accredited hospital, Blackrock Clinic is a progressive and pioneering hospital in which care for the patient is central to everything we do. ROLE PURPOSE Manage work in progress for outpatient patients, raising invoices and resolving queries in a timely manner whilst maintaining a professional relationship with clients Deal with patient, consultant and staff queries in a professional and courteous manner. KEY RESPONSIBILITIES 1.Key Areas of Responsibility Patient and insurer invoices to be raised on a daily basis Review patient charge accounts, escalate queries on system prices, and pay agreements to the iPM price agreements officer for resolution Review test results to ensure accurate billing in accordance with our contracts and escalate and non-compliance in reporting SLAs Review requests for historic billing corrections in line with team lead and claims team to ensure appropriate paperwork is available for a claim to be processed Review and action credit requests in conjunction with team lead to ensure the reason for correcting is identified and fixed at source Review unbilled accounts weekly with Team Leader to ensure unbilled and late charges are cleared in a timely manner. All accounts should be cleared no later than one month after discharge. Regular review of any misalignedMediclaim data with claims and the team leads to identify issues and fixes required Match invoice values to deposits taken on admission and raise a refund request if appropriate Assist with the daily cash collection from outpatients and the posting of receipts as required Deal with routine calls from patients, consultants and staff. Queries must be resolved daily, or escalated to the Patient Accounts Manager if further action is required. A professional and courteous approach is expected at all times, for both internal and external customers Utilisation of Excel and Word Processing skills to maintain up-to-date spreadsheets and statistics Carry out other such duties as required by the Patient Accounts Manager 2.Communication Skills Communicate appropriately with colleagues and other members of the team. Communicate in a manner that avoids antagonism, reduces conflict and prevents undue anxiety. Recognise limitations and seek assistance where necessary. Attend and contribute to appropriate meetings. Accept constructive advice when appropriate. Report all incidents immediately, which may adversely affect a patient, colleague or the Blackrock Clinic. 3.General Expectations Support the philosophy, objectives and goals of Blackrock Clinic. Observe the appropriate lines of authority. Maintain strict confidentiality regarding all patients and the activities of Blackrock Clinic. Demonstrate flexibility by assisting in all areas of the hospital/clinic as required. The Ward/Unit Manager depending on the availability of locum cover will arrange annual leave; this usually means the holiday periods i.e. Easter, summer and Christmas. Participate in developing and providing quality care within Blackrock Clinic. Assist in orientation of new personnel. Continue to develop personal knowledge and skills and seeks outside educational opportunities. Present a professional appearance and conform to the dress, hygiene and infection control policies of the Clinic. Is always punctual on duty. Why work at the Blackrock Clinic? At the BlackrockClinic, we are passionate about our people and believe in their development and growth. As a member of the team you can benefit from: Competitive salary Onsite parking Pension Annual bonus* Discounted café Sports and Social club Employee Assistance Programme Discounted onsite pharmacy Please Note: Job descriptions are a reflection of the present service requirements and may be subject to review and amendments to meet the changing needs of the service. Please note that we reserve the right to close this vacancy early if sufficient applications are received. ? Blackrock Clinic is an Equal Opportunities employer, and we are committed to creating an environment that promotes equality and dignity at work. Blackrock Clinic is committed to providing reasonable accommodation when needed. Please advise if you have particular requirements, so that we can look into arranging reasonable adjustments to the recruitment process. You can contact us at It is essential that you have valid work permission for the Republic of Ireland to take up employment for this position, or in the case of critical skills, you must be eligible for a work permit. Skills: AR Finance Accounts Administrator