17 Global Operations jobs in Ireland

Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
We are currently looking for a Global Labelling Operations Manager to join our team in Dublin. This role provides leadership for labelling project management, strategic and tactical label change planning and forecasting of label changes to ensure the Global Label Management organisation meets its performance objectives. The position will lead packaging and artwork strategy and shared label strategy across the product lifecycle. Responsibility to lead cross-functional teams and drive alignment for labelling projects, including manufacturing, engineering, regulatory and supply chain, among others, to achieve the Perfect Label. Ensures assurance of supply and compliance with content and market requirements for new product launches, safety updates and other core labelling programs.
+ Global product leadership for strategic planning and forecasting of label change projects
+ Responsibility for accuracy and completeness of the Brief phase within the Artwork Management System, and to ensure compliance with regulatory requirements
+ Project Management responsibility within the system for Production, Design and Asset workflows
+ Lead label change projects and associated deliverables for launches, site transfers, country/area-specific changes and other labelling-focused projects.
+ Lead the periodic formal review process for label change management and develop and report performance metrics within label change execution.
+ Ownership and leadership role within the Packaging and Artwork Strategy
+ Lead shared label strategy development and maintenance over the product life cycle
+ Change Plan ownership for labelling operations
+ Act as business process owner for specific labeling business processes and assume role of documentation subject matter expert-Lead role to represent GLM in early development labeling work including functioning as lead for labeling launch activity.
Qualifications
+ Bachelor's Degree in Science, Engineering, Business or Supply Chain and a minimum of 5 years' experience in Operations, Regulatory or Quality environment
+ Proficiency in English (both written and oral)
+ Experience working effectively across different cultures, multiple functional areas and in complex matrix environments
+ Excellent written and oral communication skills with all levels of management and personnel.
+ Demonstrated success in negotiating and problem-solving skills
+ Strong interpersonal and organisational skills-Excellent leadership skills and a proven ability to drive cross-functional collaboration.
+ Understanding of Regulatory, Quality and Supply Chain aspects of labelling and impact of non-compliance
+ Knowledge of applicable regulations and standards affecting Pharmaceutical, Device, Device/Combo Products, specifically regulations and standards affecting the Packaging and Labelling Quality System-Strong project management skills, including stakeholder management.
+ Hybrid working model (3 days in our office in Dublin)
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

About Your New Employer as a Global Labeling Operations Manager Join a leading global pharmaceutical company in Dublin on a 12-month contract. Work with a global team of experts and contribute to impactful projects in the eyecare portfolio. Gain valuable experience in a cross-functional role with exposure to various aspects of labeling, regulatory, and supply chain management. About Your New Job as a Global Labeling Operations Manager You will be responsible for strategic planning and forecasting of label change projects, ensuring compliance with regulatory requirements. Work closely with stakeholders in regulatory, global supply management, packaging, and brand management across different countries. Oversee global labeling updates, carton labeling updates, and support day-to-day business within the eyecare portfolio. Handle responsibilities within the system for Production, Design, and Asset workflows. Manage projects and deliverables for launches, site transfers, country/area-specific changes, and other labeling-focused initiatives. Conduct periodic formal reviews for label change management and develop performance metrics. Take ownership and leadership roles within this area. Lead the development and maintenance of shared label strategies throughout the product life cycle. Oversee labeling operations change plans. Act as the owner for specific labeling business processes and serve as the documentation subject matter expert What Skills You Need as a Global Labeling Operations Manager Bachelor's Degree in Science, Engineering, Business, or Supply Chain. 4-6 years of combined experience in Quality/Regulatory (2 years), Operations (2 years), and Pharmaceutical/Device Regulations (2 years). Excellent written and oral communication skills with all levels of management and personnel. Strong project management skills, including stakeholder management. Understanding of applicable regulations and standards affecting Pharmaceutical, Device, and Device/Combo Products, specifically those affecting the Packaging and Labeling Quality System. Whats on Offer as a Global Labeling Operations Manager Hybrid working available Flexible rate depending on experience 12-month contract with potential for overtime/double time at the discretion of the manager and business needs Whats Next Apply now by clicking the Apply Now" button or email at get in touch for more information. If the job isnt quite right but you are looking for something similar, please reach out. We also have multiple Temp, FTC, and Contract jobs available. Skills: CAPA quality. supply chain Operations Regulatory project management Global labeling Benefits: See Description

**Summary:**
The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.The SEO (Specialized Enforcement Operations) team specifically focuses on high priority, complex or regulatory enforcement demand, where our systems or scaled solutions need specialized support. SEO team is flexible and agile, bringing enforcement experience that can be deployed to shifting priorities and dynamic emerging situations, necessary local context, language, policy, community or functional expertise.You will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce content reported for potential abuse, resolve user account issues, improve the overall support experience for DACH Market users, as well as solve enforcement issues across a wide range of Meta markets.The Market Specialist will be part of a data-driven team focused on protecting our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.
**Required Skills:**
Market Specialist, Global Response Operations - DACH Responsibilities:
1. Work as part of the SEO Europe team , enforcing on crisis response within the region while specifically representing the DACH Market
2. Work as part of an On-call Operational structure to enforce on critical content within SEO Markets with a higher focus on DACH Market
3. Use a combination of DACH market geopolitical knowledge, understanding language nuances and minority communities, to capture signals and insights to enforce and solve for complex risk and operational issues within the region
4. Support scoping of scalable solutions to improve the support of our community of users in the Europe region and in partnership with other regions
5. Investigate and resolve issues that are reported on Meta products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and text, offensive or derogatory language, and other objectionable material
6. Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required
7. Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks. Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process
8. This role may involve exposure to graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing
9. Analyze key metrics and collaborate with cross-functional teams to improve our processes and tools
10. Build subject matter expertise around abuse areas prevalent in the region and work with the team on enforcement efforts to manage and control impacts
11. Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with XFN partners
12. Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions
**Minimum Qualifications:**
Minimum Qualifications:
13. Professional working proficiency in English and German
14. 1+ year of professional experience within an operations environment
15. Experience communicating with a variety of audiences and stakeholders within the DACH region
16. Can work with graphic and/or objectionable content
17. Experience working with ambiguity and developing new processes or solutions in response to changing circumstances
**Preferred Qualifications:**
Preferred Qualifications:
18. Bachelors degree
19. Policy experience, preferably in content or media governance, or trust and safety
20. Technical and data skills such as Excel and SQL, and experience with visualization tools such as Tableau to drive efficient analytics and reporting
21. Experience with training, quality assurance, or metrics analysis
22. Demonstrated experience working with social media platforms, particularly Facebook and Instagram
**Industry:** Internet

**Summary:**
The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.The SEO (Specialized Enforcement Operations) team specifically focuses on high priority, complex or regulatory enforcement demand, where our systems or scaled solutions need specialized support. SEO team is flexible and agile, bringing enforcement experience that can be deployed to shifting priorities and emergent situations, requiring local context, language, policy, community or functional expertise.You will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for LATAM Region, as well as solve enforcement issues across a wide range of Meta markets. The Market Specialist will be part of a data-driven team focused on protecting our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.
**Required Skills:**
Market Specialist, Global Response Operations - LATAM Responsibilities:
1. Work as part of the LATAM team enforcing on crisis response within the region
2. Work as part of an On-call Operational structure to enforce on critical content within SEO Markets with a higher focus on LATAM Region
3. Use a combination of Language and LATAM Market geopolitical knowledge, understanding language nuances and minority communities, to capture signals and insights to enforce and solve for complex risk and operational issues within the region
4. Support scoping of scalable solutions to improve the support of our community of users in the LATAM Region and in partnership with other regions
5. Investigate and resolve issues that are reported on META products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and text, offensive or derogatory language, and other objectionable material
6. Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required
7. Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks. Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process
8. Analyze key metrics and collaborate with cross-functional teams to improve our processes and tools
9. Build subject matter expertise around abuse areas prevalent in the region and work with the team on enforcement efforts to manage and control impacts
10. Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with XFN partners
11. Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions
12. This role may involve exposure to graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing
**Minimum Qualifications:**
Minimum Qualifications:
13. Fluency in Spanish
14. 1+ years of professional experience within an operations environment
15. Experience communicating with a variety of audiences and stakeholders from the LATAM market
16. Demonstrated experience working with social media platforms, particularly Facebook and Instagram
17. Can work with graphic and/or objectionable content
18. Proven track record of working independently and manage multiple priorities in a dynamic environment
19. Experience working with ambiguity and developing new processes or solutions in response to changing circumstances
**Preferred Qualifications:**
Preferred Qualifications:
20. Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
21. Currently has, or is in the process of obtaining a Bachelor's degree
**Industry:** Internet

Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. About Technical Operations BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Senior Business Operations Manager - Shanbally, Ringaskiddy, Cork Hybrid Role - 4 days per week onsite Closing date: 1st Aug 2025 BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind. BioMarin's Technical Operations group (TOPS) is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Come join our team and make a meaningful impact on patients' lives. OVERALL PURPOSE OF THE ROLE Reporting into the Director of Business Operations at Shanbally, the Business Operations Senior Manager will be expected to relentlessly drive the business forward while simultaneously increasing their own technical capability through training and experience as well as the capability of others. They will lead the achievement and sustainment of performance excellence, primarily through the use of lean and six sigma methodologies. This role adds value by 1) supporting the business to accelerate the strategic improvement journey and 2) building Operational Excellence capability across the organisation and 3) implementing robust OE infrastructure to sustain the improvement journey. RESPONSIBILITIES Support Leaders across the business to have confidence and control in their performance by: Ownership for the deployment of the DMS system at Shanbally. Prepare an annual DMS improvement plan in collaboration with the business aligned to the site strategy. Challenge the status quo in terms of current performance. Partner with Flow Team Leaders to get the balance right to robustly challenging and support the team to drive the performance improvement agenda. Partner with the leads to implement lean solutions aligned with delivering better control and improved performance across all teams. Key elements for deployment will include visual metrics, performance management, 5S, standard work, LSW and gemba to support the business. Work with the business to optimise the existing governance structure and implement changes to lean, standardise and strengthen the system - evolving with the business changes. Host the annual Site DMS Maturity Assessment to measure progress and identify our next improvement opportunity / focus area. Support Leaders across the business to fix problems by: Own and manage the BioMarin Root Cause (RCAR) program ensuing that the programme is supporting thorough best in class problem solving. Providing regular training to build a community of RCAR expertise across the business. Identify gaps and implement plans to close capability gaps across the site. Identify continuous improvements our overall RCAR process and capture business benefit For complex RCAR (or significant business impact), lead the RCAR team using standardised and specialist tools to identify the correct root cause, fit for purpose effective CAPAs and accelerated implementation plan Lead Value Realisation initiative for the business to embed value and robust COST management across the SQDEC by: Co-lead the Value Realisation program year on year to ensure we have steady stream of projects to achieve savings targets. In collaboration with Finance partner, coach peer across the Flow Team to build their capability on overall management of financial metrics in SQDEC to ensure a balanced scorecard in their Tier structure. Partner with the business lead to tackle waste opportunities and drive efficiencies using structured DMAIC approach Support the business to accelerate the site strategic improvement journey by: Deploy solutions to key business processes on site, aligned with the site strategic improvement plan. Improvement will be delivered in partnership with the business typically through lean, reengineering or Six Sigma. Impact will be measured via improvement in agreed business KPIs. Coach Lean, Reengineering and/or Six Sigma projects as required by the business. Support the Greenbelt programme owner within the BusOps team. Participate actively in Flow Teams on their CI journey to agree improvement priorities. Proactively work with GEO and sister sites NVT and GEO to maintain alignment and share best practices. General maintenance of alignment in methodology, procedure and governance within global organisation (TOPs). Competencies: Cognitive capability - Ability to learn quickly and to be able to share those learnings to wider colleagues in a way that is understandable. Ownership and Accountability - Takes accountability for actions, drives results, and able to learn from mistakes. Delivers on promises, goals, and expectations. Makes quality decisions and resolves problems with minimal delay as appropriate. Asks "what can I do to help?" Collaborative Leadership - Ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment. High tolerance for ambiguity and able to create order from chaos. Builds credibility through solid relationships and solid track record of results. Communication - Ability to communicate effectively up and down, at all levels of the organization, present complex and/or new ideas with clarity and simplicity. Ability to draft and deliver clear and concise procedures or business process documents. Planning/Organization - Excellent planning and prioritization skills with the ability to multitask and adapt. Able to synthesize large amounts of information. Able to deliver results despite shifting environment. Analytical Problem Solving - Ability to identify problems, define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes. Innovative and effective in solution development, risk mitigation, and execution. Manages expectations. EDUCATION Science, Engineering or Business background preferred but not essential. Formal Lean, Reengineering and/or Six Sigma training preferred but not essential. EXPERIENCE Must have a demonstrated track record in driving performance through self and others by inventively harnessing surrounding (albeit often) constrained resources. A demonstrated track record in working with people, understanding customer/client dynamics and driving positive change. Minimum 10 years of experience in industry. Sound knowledge of cGMPs and equivalent industry regulations. Experience in systems thinking. Knowledge and previous work experience with process mapping, Lean Six Sigma and Business Process Reengineering would be preferable. Knowledge of performance measurement tools and metrics. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
At Medtronic, we celebrate uniqueness and create a space where everyone can fulfil their talents. Become part of the Medtronic team and create an inclusive workplace with us. We understand that each person's needs are different. Do not be afraid to openly discuss any special arrangements in a cooperation that suits you. We are committed to finding solutions that respect individual needs.
You'll be part of a global HR team that's transforming healthcare through innovation and compassion. As an HR Business Operations, you'll play a key role in supporting our HR Business Partners across EMEA, contributing to cross functions & countries improvement process, ensuring compliance with local labour laws and internal policies. This hybrid role offers flexibility to work from either Prague or Galway. You'll collaborate with a diverse and dynamic HR team, gain exposure to international HR operations, and contribute to impactful projects that shape the employee experience across the region.
**Responsibilities may include the following and other duties may be assigned:**
+ Supporting HR programs and processes across Global Rewards, Talent & Leadership Development, HR Operations, and Employee Relations
+ Collaborating with HR teams to ensure consistent standards and accurate responses to employee inquiries
+ Utilizing systems such as Workday (HR management system), ServiceNow (employee service platform), and Microsoft Office tools
+ Generating and analysing HR reports to support business needs
+ Addressing inquiries related to labour law and compliance
+ Driving continuous improvement initiatives in partnership with AskHR regional coordinators and HR Services
+ Assisting with HR projects and providing support to senior leaders on system-related queries and resources.
**Required Knowledge and Experience:**
+ Bachelor's degree
+ Minimum 2 years of experience in a similar HR role
+ Fluent in English and French (written and spoken)
+ Strong communication, interpersonal, and time management skills
+ Highly organized, systems-oriented, and detail-focused
+ Proficient in Microsoft Office, especially Excel.
Experience with Workday or ServiceNow platforms is desirable.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
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Job Description Business Operations Associate As a key member of the Workplace Solutions Global Operations Business Change Management function, you will provide support and oversight across a number of critical operational areas, including overseeing the cross-border operations function. The role involves undertaking cross-border country specific investigations and working with the relevant business stakeholders to ensure adherence to cross-border rules and regulations. The work you do has direct impact on business decisions within Workplace Solutions. Job Responsibilities Produce regulatory and business reporting for cross-border management and other areas as required Analyse datasets to generate key insights for business reporting and monitor KPIs Prepare and deliver presentations on key business metrics Escalate anomalies or areas of concern to appropriate business and control partners as required Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, design Create and upkeep procedural documents and work with the team to roll out training programmes and job aids Schedule and organise meetings, coordinating speakers and preparing agendas and minutes, including tracking action items Work with the team to look at long term strategic solutions and project manage any uplift work, as we continue to leverage firmwide best practices Lead ad hoc operational issues within the business management function Required Skills, Capabilities and Qualifications 5+ years of professional experience in a similar role Strong in all MS applications including PowerPoint, Excel, Word, Visio, and SharePoint Experience in operations, process managements or related field Prior experience in an analytical role, including evidence of producing reporting and presenting data-driven insights Process driven with a control mindset Business reporting, data visualization, and presentation skills Strong organisation and multi-tasking skills Excellent written and verbal communication and interpersonal skills Preferred Skills, Capabilities and Qualifications Prior experience and/or knowledge in equity compensation Experience using Jira Experience with workflow design tools About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Description
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you can procure compute power, storage, and many other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies worldwide on the platform.
The Business and Product Operations Manager will support a growing global AWS Business and Product Operations team in EMEA, while maintaining their own individual contributor responsibilities. This candidate will partner with management in Sales, Enterprise Support, Professional Services, Legal, Marketing Sponsorship, Finance, and SMGS Ops to enhance the customer experience related to contract drafting, operations, and support.
Candidates must possess the ability to manage a team of contract specialists and operations analysts performing within diverse work streams and be able to provide career development and coaching to their direct reports. The candidate will be expected to steer relationships with stakeholders in the region while partnering with global functional team owners.
Candidates will contribute to the creation, improvement of data, and metrics by analyzing trends, and recommending and implementing process improvements that will have senior leadership visibility. They will also be responsible for their team's performance against functional KPI's and service levels. Comfort working in a fast-paced environment and an ambiguous space with changing priorities is necessary.
The candidate should be passionate about their work, self-motivated, detail oriented and have excellent problem-solving abilities. They will be able to communicate analytical results, both written and verbally, in a clear and easy to understand way.
Key job responsibilities
- Manage a team of contract specialists and operations analysts across distinct work streams, including contract drafting, operations, and support, in a cross-functional working environment. Lead the hiring process provide coaching, and development where needed
- Support and implement existing team goals and vision, while fostering a culture of inclusion
- Maintain individual contributor responsibilities in one of the team's work streams
- Responsible for helping to shape the culture of the team and ensure adherence to HR policies and global department best practices
- Proactively identify and implement operational improvements, enhancements, and system customizations for functional teams that meet business requirements
- Drive continuous process improvement while developing relationships with business partners and stakeholders for long term solutions
- Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems to present to global functional leaders and management
- Support team and help implement compliance protocols across all relevant functions.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- This role requires you to be a national of an EU member state
- Extensive relevant professional experience in either contracts, operations or sales analyst work streams
- Extensive People Management experience
- Ability to communicate effectively (verbal and written) across all functions and levels of the organization
- Experience being part of a team of managers working to support a larger team with a unified vision
- Knowledge and understanding of EU regulatory changes
Preferred Qualifications
- Working knowledge of contracts
- The ability to guide and influence leadership
- Experience with stakeholder management
- Prior Operations experience
- Prior experience working as part of an international team or with global clients, cross-functional teams, and stakeholders
- Bachelor's degree
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**Role Objective**
The Global Compliance Lead is responsible for the successful delivery of the outsourced services, team and people management, client stakeholder engagement and process and project management. The successful candidate should have strong understanding of Corporate Tax, Legal Entity set ups, Asset Management and be able to manage buy/sell transactions, Irrevocable letters of credit, Temp Imports and Carnet creation/mgmt. with a working knowledge of dangerous goods, dual use and encrypted technology
**Role & Responsibilities**
+ Serve as the primary point of contact for the client, providing expert advice on customs compliance, classification, valuation, and documentation requirements
+ Ensure compliance with all relevant customs regulations, tariffs, and trade agreements
+ Develop and implement efficient processes to ensure shipments are managed against appropriate timelines and expectations
+ Monitor changes in customs regulations and industry trends and support updates of internal policies and procedures accordingly
+ Conduct regular audits and reviews to identify areas for improvement and ensure adherence to compliance standards
+ Collaborate with internal departments, such as logistics, finance, and legal, to streamline processes and resolve issues effectively
+ Build and maintain strong relationships with internal and external partners and other relevant stakeholders
+ Provide training and guidance to team members to enhance their knowledge and skills in customs brokerage operations
+ Monitor team workload and identify opportunities for automation and productivity improvements
+ Work closely with cross-functional team members to identify knowledge, reporting or process gaps and create and drive improvement initiatives
+ Monitor and manage costs to meet internal and external budget targets
**Experience / Skills**
+ Have a university degree in a business-related discipline, ideally in law, commercial, engineering or economics.
+ In-depth knowledge of export/ import laws and regulations, working in all geographies
+ Good years of experience in the domain of customs/global trade (export, customs and/or trade compliance); experience in technology and manufacturing and/or BPO preferred.
+ Operational experience in export/import operations and risk management.
+ People Management experience across different geographies
+ Strong project management skills and experience and technological savviness
+ Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business.
+ Comfortable with a rapidly changing environment and with strong problem-solving skills and excellent attention to detail
+ Able to work independently, motivated, proactive attitude with a passion for learning and creative problem solving
+ Proven service delivery and client stakeholder management skills and experience
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.