12 Payment And Compliance Production Specialist jobs in Ireland
Payment and Compliance Production Specialist
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Join to apply for the Payment and Compliance Production Specialist role at SMBC Group .
SMBC Group is a top-tier global financial group based in Tokyo, with a 400-year history. It offers various financial services including banking, leasing, securities, credit cards, and consumer finance. The group operates over 130 offices worldwide with more than 80,000 employees across nearly 40 countries. It is part of Sumitomo Mitsui Financial Group, Inc. (SMFG), one of Japan's three largest banking groups, with shares traded on the Tokyo, Nagoya, and NYSE stock exchanges.
The Americas presence includes the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. SMBC Group provides commercial and investment banking services, connecting clients to local markets through its extensive global network. Key operating entities include SMBC, SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., among others.
This role is hybrid, requiring attendance at our Tralee office.
Role DescriptionSMBC seeks a Payment and Compliance Production Specialist passionate about Production Support and interested in advancing their career at a reputable bank. The role involves supporting technical issues with in-depth debugging, training users, testing new application code, and participating in software upgrades. The role reports to the Director of Production Support.
Role Objectives- Manage support teams handling daily technical issues and incident responses.
- Analyze service issues and develop remediation plans.
- Deploy application code changes and upgrades in testing and production.
- Create and maintain reporting tools, log collection, and scripts for seamless operation and proactive issue detection.
- Collaborate with business leads to improve application utility based on user needs.
- Advise development teams on business requirements and future process roadmaps.
- Engage with users to resolve issues and provide best practices guidance.
- Hold regular support team meetings to discuss incident trends and improve policies, focusing on automation.
- Expertise in support and reporting tools, incident management, and issue analysis.
- Knowledge of payment standards (ISO 20022, SEPA) and compliance processes (KYC, Sanctions, AML).
- Proficiency with backend query tools, scripting languages, and debugging skills.
- Ability to advise on business applications and communicate effectively.
- Self-motivated with disciplined learning and working habits.
- Team player with leadership qualities.
- Strong accountability, prioritization, and multitasking skills.
- 10 years of experience highly preferred.
SMBC offers a hybrid work model; candidates should reside within a reasonable commute. Reasonable accommodations are available for applicants with disabilities. Contact for assistance.
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Payment and Compliance Production Specialist

Posted 1 day ago
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In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
This is a hybrid role, requiring the successful candidate to attend our Tralee office.
**Role Description**
SMBC is seeking a Payment and Compliance Production Specialist who has a strong passion for Production Support and is interested in building a career at a fast growing and reputable Bank. The Payment and Compliance Production Specialist will assist with various providing support on technical issues requiring in-depth debugging and expertise in production software applications. In addition, you will train users in need of assistance and perform tests on new application code and application maintenance. They will be given opportunities to participate in Deploy software upgrades to users. This role will report to the Director of Production Support.
**Role Objectives:**
+ Oversee support teams responding to day-to-day technical issues and manage the incident response to service outages.
+ Analyse impact of reported service issues and quickly develop remediation plans.
+ Implement deployment of application code changes and upgrades to both testing and production environments.
+ Create and manage reporting tools, log collection and maintenance scripts to ensure seamless operation of application, proactive issue identification and data extraction.
+ Partner with business team leads to gain insight into user needs and develop a plan to improve the utility of implemented applications.
+ Advise the development team of business unit needs and advise on the creation of a roadmap for new processes and features.
+ Engage with key application users to understand issues and help them remediate them in a timely manner and provide guidance on best practices.
+ Conduct periodic meetings of support staff to discuss incident patterns and identify new policies and procedures to improve utility or reliability of applications with a particular focus on automation.
**Qualifications and Skills**
+ Exhibit mastery with support and reporting tools, incident management and issue analysis to improve support procedures and methods.
+ Display comprehensive knowledge in payments (ISO 20022, SEPA etc) and/or compliance technologies standards and process (KYC, Sanctions screening, AML etc)
+ Display comprehensive knowledge of application back-end query tools and scripting languages to support monitoring and proactive issue identification. Possess required knowledge of application development languages to enable real-time debugging of application issues and troubleshooting of code.
+ Show ability to provide counsel to business units in planning and implementation of business applications. Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
+ 10 years of experience highly desired
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
Process Improvement Project Engineer
Posted 11 days ago
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Director, Business Performance and Process Improvement
Posted 25 days ago
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**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
Manager, Quality Control

Posted 6 days ago
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Job Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
We are looking for a QC Manager to join our team on our Manorhamilton Road site in Sligo. The QC Lab Manager is integral to managing a team responsible for QC testing, ensuring adherence to product specifications, quality, and safety goals. This role involves overseeing laboratory operations, including analytical testing for API and OSD products, and coordinating with internal teams to meet testing schedules.
Responsibilities:
+ Manage a lab team performing QC testing, ensuring compliance with data integrity policies and regulatory requirements.
+ Conduct and supervise all aspects of API and OSD analytical testing.
+ Ensure timely sampling, inspection, and testing, coordinating with teams for schedules and priorities.
+ Participate in internal and external audits and address audit findings.
+ Prepare technical reports, lead investigations, and implement CAPAs.
+ Provide training and support to lab team to achieve daily and long-term goals.
+ Present technical data to stakeholders to facilitate prompt decision-making.
+ Report to the Senior QC Manager.
Qualifications
+ M.Sc./B.Sc. in Chemistry or a related discipline.
+ Minimum 4 years of experience in people management within a pharmaceutical lab setting.
+ Strong knowledge of QA/QC operations, analytical testing for API and OSD.
+ Excellent presentation and technical report writing skills.
+ Strong communication and interpersonal skills, with a commitment to quality and compliance.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
Manager Quality Control
Posted 2 days ago
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Quality Control Analyst
Posted 2 days ago
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Senior Analyst, Laboratory Quality Control

Posted 6 days ago
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Job Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
What you do, is what we need. Making a difference begins here. And takes all of us.
Welcome to AbbVie!
We are a global, research-based biopharmaceutical company that combines the focus and passion of leading-edge biotech with the expertise and capability of an established pharmaceutical leader. Redefining what is possible is our business and our passion. Our goal is to help patients live healthier lives and we are proud to be a Great Place to Work.
We are recruiting a Senior Laboratory Analyst to join our QC team on site in Manorhamilton Road, Sligo on a rotational shift pattern.
In your role as a Senior Laboratory Analyst, you will be responsible for providing an effective and analytical service to the plant ensuring that that products manufactured are tested to specification on time and plant quality and safety goals are met. This position will take responsibility for ensuring the timely testing and release of all raw materials, in-process, finished product, stability and contract testing. The senior analyst position is also responsible for ensuring all activities are carried out per schedule and records are maintained to appropriate requirements, they must also ensure that technical and systems excellence is maintained in the laboratory by ensuring own skills are maintained and implementing improved working practices in terms of efficiency, compliance and Right First Time.
What you will do:
+ Ensure Laboratory Documentation and Computerized Systems compliance with Data Integrity policies and regulatory requirements.
+ Understand Regulations and business processes required to maintain Laboratory Data Integrity.
+ Ensure timely completion of all laboratory analysis assigned to shift.
+ Ensure that analysts working in the assigned cell or team are performing to the best of their ability, coaching and providing guidance where issues occur such as poor set-up or test execution performance.
+ Improve the overall efficiency and velocity within the assigned team.
+ Identify and implement improvements in analytical practices using 'Zero, Believe it, Achieve it'
+ Ensure that the agreed test schedule is adhered to and identifying recovery paths to bring test schedules back into alignment with plant requirements.
+ Identify weaknesses in laboratory performance and working with the laboratory Supervisors to rectify.
+ Support & initiate analytical OOS issues as they arise in a timely manner both through practical work and through Soltraqs.
+ Act as designee for the Laboratory Supervisor as assigned.
+ Ensure 6S excellence is maintained across the Laboratory.
+ Instill a quality culture of Zero, Believe it, Achieve it amongst the QC laboratory team
+ Ensure that all laboratory test equipment is utilised and maintained correctly.
+ Maintain up-to-date, complete and precise records of all tests performed.
+ Act as the primary point of contact for any analytical issues which arise.
+ Developing and changing of in-house laboratory procedures as appropriate.
Qualifications
What you will need:
+ 3rd level qualification in relevant Science discipline
+ Minimum 4 years' experience in Pharma industry
+ Strong knowledge of regulatory requirements
+ Must have strong knowledge of HPLC, GC,LCMS, GCMS, Automatic titration and Identification techniques.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
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Senior Manager, Quality Control Laboratory

Posted 6 days ago
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Job Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
We are currently looking for a Senior Manager of Quality Control Laboratories to join our team in Westport on a 12-month fixed-term contract. The Senior Manager of Quality Control is responsible for strategy, planning, and management of laboratory operations, ensuring compliance with FDA, HPRA, and EPA safety standards and budgetary constraints. This role supports the QA site head in achieving operational goals.
Responsibilities:
+ Manage and motivate employees, ensuring capacity aligns with business needs.
+ Develop and deliver business plans, manage departmental budget, and handle new product implementation.
+ Represent the company in client and regulatory meetings, ensuring GMP compliance.
+ Organize cross-functional activities to improve lab efficiencies.
+ Coordinate meetings and manage documentation and compliance tools.
Qualifications
+ Proven track record in people and operations management within Pharma/Medical Devices/Food industry.
+ Qualification in Pharmaceutical Science.
+ Excellent conflict resolution, planning, and communication skills.
+ Ability to manage in regulated environments and adapt to changes.
+ Strong commitment to AbbVie's values and business ethics.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
Incoming Quality Control (IQA) Manager

Posted 6 days ago
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Job Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
AbbVie is seeking a dedicated Incoming Quality Control (IQA) Manager on our Westport site for a 12 month fixed term contract. This role is key to managing all IQA activities to support commercial, clinical, and development efforts at our site. The position involves ensuring comprehensive support across all business units and functions, providing guidance on QA/QC activities related to incoming inspection and release of packaging and manufacturing components, and maintaining the IQA department as a centre of excellence in quality, compliance, and efficiency.
Responsibilities
+ Establish and maintain strong relationships with the Associate Director, management, colleagues, and customers, effectively articulating quality requirements.
+ Motivate and manage employees through effective communication, ensuring daily handovers and performance review meetings align with company policy.
+ Maintain capacity and handle recruitment and management of staff, focusing on coaching and development of Quality technicians to support succession planning.
+ Assess and implement changes in response to new regulatory guidance, ensuring the success of compliance initiatives to enhance site quality programs.
+ Represent the company during Ministry of Health inspections and manage departmental budgets and headcount needs.
+ Oversee Non-conforming KPIs and maintain visibility on QMS records and compliance wire, staying updated on new inspection technologies and regulatory guidance.
+ Oversee the strategy, planning, and management of all incoming inspections, releases, and resolution of component queries in the IQA department.
+ Ensure equipment in all IQA areas is in good repair and maintain awareness of industry regulations and best practices.
+ Coordinate and schedule the IQA 1st shift, collaborating with the Associate Director to meet company goals and regulatory obligations.
Qualifications
+ Proven experience in quality control management, specifically within the pharmaceutical industry.
+ Strong technical, organisational, and people management skills with a track record of driving quality, compliance, and efficiency.
+ Expertise in IQA activities, including incoming inspection, release, retention, stock management, and file issuance.
+ Comprehensive knowledge of industry regulations and best practices, with experience supporting regulatory compliance and site audits.
+ Effective communication skills, with the ability to manage and motivate a team, articulate quality requirements, and interact with regulatory bodies.
+ Demonstrated ability to manage departmental budgets, assess regulatory changes, and develop strategic plans for quality enhancements
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
Associate Biotech Production Specialist
Posted 2 days ago
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