48 Quality Control jobs in Ireland

Quality Engineer II

New Ross, Leinster Integer Holdings Corporation

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Job Description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers’ success

We create better solutions

We create success together

Inclusion

We always interact with others respectfully

We are open and honest with one another

Integrity

We do the right things and do things right

What you will do in this role:

The primary purpose of this position is to support the Life Sciences group in one or more of the following areas: sterilization, environmental monitoring, product cleanliness, and biocompatibility. In this role, you will ensure that Integer’s Life Science requirements are met or exceeded with occasional direction, instruction and guidance from more experienced associates and managers in your organization. You will continue to learn the application of microbiological and biocompatibility concepts in the manufacturing of a medical device.

· Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.

Support Life Sciences Activities

· You will generally work independently with occasional guidance from experienced Life Science mentors and managers to review and apply the applicable standards and procedures, to provide support in one or more of the following areas: sterilization, environmental monitoring, product cleanliness, and biocompatibility.

· You will write and review protocols, reports, and other documents related to sterilization, microbiological test methods, and/ or biocompatibility.

· You will perform work on technical projects, where you will follow Integer’s standard quality management, production system and/ or laboratory methodologies, to evaluate, maintain and improve the quality of medical devices.

· You will apply standard data analysis practices and techniques, under guidance of experienced Life Sciences associates, to establish root cause for out of specification results, and to support the justification for improvements.

· You are expected to collaborate with others in the exchange of information, ask questions, and regularly confirm your understanding with Life Science mentors, in support of your development as a Life Science associate.

· You may perform other duties as needed and as directed by your line of supervision.

Support Quality and Manufacturing Excellent Imperatives

· You embed Quality within all that you do – “I own Quality.” You are a standard bearer for Quality in

Reports To: Quality Manager or Senior Manager, Global Life Sciences

Location: Varies Career Band Level: P2

Job Group: Quality Exemption Status: Exempt

Job Group Family: Life Sciences Date Revised: May 2023

everything we do at Integer, by assuring adherence to our Quality Management System (QMS), facilitating and/or contributing to corrective and preventive actions, and contributing to the successful attainment of our quality KPI’s and journey differentiated quality.

· Provide support of Integer’s Manufacturing Excellence and Market Focused Innovation Strategies

· Participation or leadership through Site Hoshin Plans, Quality Plans, Validation master plans, associated quality improvement imperatives

· Provide leadership as required for QA RA weekly and monthly metrics, supporting the walk to 5 sigma.

· Leadership of Sustained Change ensuring customer change notifications are initiated and completed, as necessary, and supporting continuous improvement activities as required.

· Support the standardization through workplace organization & visual controls (5S), Manufacturing Standard Work, and robust training & certification programs where applicable.

· Associate Engagement promoted through the adoption of standardized problem solving. methodologies, behavior-based safety programs, and improvement idea and suggestion systems.

· Systems & Process Optimization through adoption of principles of built in quality.

How you will be measured:

The specific measures listed below may be subject to change and are not intended to be an all-inclusive list.

· Safety is our highest priority; you will be an active supporter of the Integer Environmental, Health & Safety programs.

· You will have defined Goals and Objectives specifying key projects and expected milestones to achieve.

· Quality – Achievement of site Quality KPIs

· Innovation and ideation are critical aspects of your role and you will be expected to generate continuous improvement suggestions and support the implementation of them.

What sets you apart:

· You have earned, as a minimum, a bachelor’s degree in Biology, Microbiology, or related technical field, and have at least 3 years of experience.

· If you do not meet the education requirements, you may be considered with 7+ years of relevant experience.

· While you will have occasional support and guidance from more experienced Life Science associates, you will demonstrate the ability to work independently as well as collaboratively with other associates and cross functional teams.

· You will demonstrate a solid technical aptitude with the ability to be an effective contributor to the team or produce results of a technical nature as an individual.

· You will demonstrate competencies in both written and oral communication.

· You maintain a calm demeanor that transcends the high energy, constantly changing product environment.

· You possess a positive, can-do attitude with an underlying belief that failure is not an option.

Working Conditions:

· The working environment varies from a standard office environment to laboratory and production areas including cleanrooms with varying physical conditions, gowning requirements and high noise levels.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

About Us

Integer Holdings Corporation (NYSE:ITGR) is the largest medical device outsource (MDO) manufacturer in the world serving the cardiac, neuromodulation, orthopedics, vascular, advanced surgical and power solution markets. The company provides innovative, high quality medical technologies that enhance the lives of patients worldwide. In addition, it develops batteries for high-end niche applications in energy, military, and environmental markets. The company’s brands include Greatbatch Medical, Lake Region Medical and Electrochem. Additional information is available at .

Integer Holdings Corporation (“Integer”) is an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, and on any other protected characteristics. We celebrate our many differences and remain committed to providing an inclusive workplace free from harassment and discrimination.

Integer does not discriminate against any applicants or employees because he or she is a disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active-duty wartime veteran, campaign badge veteran, referred to collectively as "Protected Veterans." It is also the policy of Integer to employ and to advance in employment, all people regardless of their status as individuals with disabilities. All employment decisions are based only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment.

Additionally, Integer provides reasonable accommodations to qualified job applicants and associates who need them for medical or religious reasons. If you are interested in applying for an employment opportunity with Integer and believe you will need an accommodation for the application or job interview processes, please contact us at + or via so that we may discuss appropriate adjustments to our processes to enable you to be considered for a job opening. This phone number and email address is strictly for the purpose of making a request for an accommodation. Status updates on your application cannot be provided to you through this phone extension or email. For status updates, please log in to

For remote eligible job postings, all work should be performed entirely outside of Alaska, California, Hawaii, Maine, Montana, and Washington.

To review the Integer U.S. Applicant Privacy Statement click here .

Welcome Thanks for your interest in working on our team! #J-18808-Ljbffr
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Manager, Quality Control

Sligo, Connacht AbbVie

Posted 10 days ago

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Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
We are looking for a QC Manager to join our team on our Manorhamilton Road site in Sligo. The QC Lab Manager is integral to managing a team responsible for QC testing, ensuring adherence to product specifications, quality, and safety goals. This role involves overseeing laboratory operations, including analytical testing for API and OSD products, and coordinating with internal teams to meet testing schedules.
Responsibilities:
+ Manage a lab team performing QC testing, ensuring compliance with data integrity policies and regulatory requirements.
+ Conduct and supervise all aspects of API and OSD analytical testing.
+ Ensure timely sampling, inspection, and testing, coordinating with teams for schedules and priorities.
+ Participate in internal and external audits and address audit findings.
+ Prepare technical reports, lead investigations, and implement CAPAs.
+ Provide training and support to lab team to achieve daily and long-term goals.
+ Present technical data to stakeholders to facilitate prompt decision-making.
+ Report to the Senior QC Manager.
Qualifications
+ M.Sc./B.Sc. in Chemistry or a related discipline.
+ Minimum 4 years of experience in people management within a pharmaceutical lab setting.
+ Strong knowledge of QA/QC operations, analytical testing for API and OSD.
+ Excellent presentation and technical report writing skills.
+ Strong communication and interpersonal skills, with a commitment to quality and compliance.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
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Manager Quality Control

Limerick, Munster Regeneron Ireland DAC

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Within this role you will be responsible for the oversight of Quality Control support operations. As a Manager within Quality Control a typical day might include, but is not limited to, the following: Maintaining oversight of QC equipment lifecycle activities (including procurement, installation, qualification, maintenance, and decommissioning) Providing direction to Managers and staff that support the equipment Ensuring equipment qualification and maintenance programs are aligned with regulatory agencies requirements, qualified and available for QC laboratory usage Interacting with QC partner groups to establish internal requirements for equipment Leading QC equipment validation / qualification efforts through partnering and interaction with QA Validation and IT groups Managing oversight of the preventive and corrective maintenance monitoring program Managing oversight of the QC external laboratories activities and performance monitoring of external testing laboratories Supervising the issuance and approval of Quality agreements and SLAs with the contract labs Verifying that the site Manufacturing licence and global procedures reflect current contract lab utilization Identifying and calling out issues at contract laboratories to QC leadership Sourcing, co-ordinating and project management of GMP activities relating to new contract lab introduction Travel may be required in support of external contract laboratory testing activities Performing personnel management functions including time sheet submissions, scheduling of vacations, personnel development, and performance evaluations Responsibility for equipment automation and associated projects This role might be for you if you: Possess strong communication and interpersonal skills Demonstrate logical troubleshooting and problem-solving skills Have a detailed understanding of equipment qualification and maintenance activities and industry compliance norms Have the ability to communicate effectively with multiple partners Enjoy working in a fast-paced environment Demonstrate a collaborative and team-orientated approach To be considered for this opportunity you should have a BA/BS in chemistry, biology or related field with 8+ years' proven experience preferably in the pharmaceutical or biotechnology industry, and previous supervisory or leadership experience. Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels! Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business. For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U. positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location. Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
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Quality Control Analyst

Waterford, Munster Cpl Resources

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We are currently seeking a QC Analyst with previous industry experience to join our client's site in Waterford on an initial 12 months contract. Key responsibilities: Provide analytical chemistry services and support to Site. Effective interaction with other departments on matters related to raw materials, intermediates and finished batch releases. In particular, close contact maintained with Quality Assurance Production, Engineering and Planners. Maintain, update and issue chemical methods, specifications and SOPs in compliance to pharmacopoeial and regulatory requirements. Assist with training of the analysts in areas of expertise and knowledge and in new methods, SOPs and updates. Trend such results, record on COAs where required and complete OOSs investigations on a timely basis. Update the QC Team Leader on potential problems and highlight improvements where possible by use of the normal communication means. Ensure all quality documentation and records are complete and current. Ensure QC laboratories meet current Good Laboratory Practice (cGLP) requirements. Ensure relevant procedures are correctly defined and followed. Ensure that critical chemical testing and related equipment meets current validation requirements (IQ, OQ, PQ) where required. Audit and review chemistry test results on a daily basis and ensure compliance with cGLP. Checking/auditing laboratory notebooks and analytical reports Ensure compliance to cGMP at all times. Qualifications: Degree in Science (Chemistry or Biochemistry preferred). Postgraduate studies as appropriate to augment primary degree. 2-3 years experience working in a manufacturing environment ideally part of which would be in the pharmaceutical sector. Experience with some of the following tests: HPLC/UPLC, SDS-PAGE, Karl Fischer, HIAC, micro pipetting and ELISA. Skills: HPLC GMP Karl Fisher SDS-PAGE ELISA
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Senior Analyst, Laboratory Quality Control

Sligo, Connacht AbbVie

Posted 10 days ago

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Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
What you do, is what we need. Making a difference begins here. And takes all of us.
Welcome to AbbVie!
We are a global, research-based biopharmaceutical company that combines the focus and passion of leading-edge biotech with the expertise and capability of an established pharmaceutical leader. Redefining what is possible is our business and our passion. Our goal is to help patients live healthier lives and we are proud to be a Great Place to Work.
We are recruiting a Senior Laboratory Analyst to join our QC team on site in Manorhamilton Road, Sligo on a rotational shift pattern.
In your role as a Senior Laboratory Analyst, you will be responsible for providing an effective and analytical service to the plant ensuring that that products manufactured are tested to specification on time and plant quality and safety goals are met. This position will take responsibility for ensuring the timely testing and release of all raw materials, in-process, finished product, stability and contract testing. The senior analyst position is also responsible for ensuring all activities are carried out per schedule and records are maintained to appropriate requirements, they must also ensure that technical and systems excellence is maintained in the laboratory by ensuring own skills are maintained and implementing improved working practices in terms of efficiency, compliance and Right First Time.
What you will do:
+ Ensure Laboratory Documentation and Computerized Systems compliance with Data Integrity policies and regulatory requirements.
+ Understand Regulations and business processes required to maintain Laboratory Data Integrity.
+ Ensure timely completion of all laboratory analysis assigned to shift.
+ Ensure that analysts working in the assigned cell or team are performing to the best of their ability, coaching and providing guidance where issues occur such as poor set-up or test execution performance.
+ Improve the overall efficiency and velocity within the assigned team.
+ Identify and implement improvements in analytical practices using 'Zero, Believe it, Achieve it'
+ Ensure that the agreed test schedule is adhered to and identifying recovery paths to bring test schedules back into alignment with plant requirements.
+ Identify weaknesses in laboratory performance and working with the laboratory Supervisors to rectify.
+ Support & initiate analytical OOS issues as they arise in a timely manner both through practical work and through Soltraqs.
+ Act as designee for the Laboratory Supervisor as assigned.
+ Ensure 6S excellence is maintained across the Laboratory.
+ Instill a quality culture of Zero, Believe it, Achieve it amongst the QC laboratory team
+ Ensure that all laboratory test equipment is utilised and maintained correctly.
+ Maintain up-to-date, complete and precise records of all tests performed.
+ Act as the primary point of contact for any analytical issues which arise.
+ Developing and changing of in-house laboratory procedures as appropriate.
Qualifications
What you will need:
+ 3rd level qualification in relevant Science discipline
+ Minimum 4 years' experience in Pharma industry
+ Strong knowledge of regulatory requirements
+ Must have strong knowledge of HPLC, GC,LCMS, GCMS, Automatic titration and Identification techniques.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
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Senior Manager, Quality Control Laboratory

Westport, Connacht AbbVie

Posted 10 days ago

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Job Description

Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
We are currently looking for a Senior Manager of Quality Control Laboratories to join our team in Westport on a 12-month fixed-term contract. The Senior Manager of Quality Control is responsible for strategy, planning, and management of laboratory operations, ensuring compliance with FDA, HPRA, and EPA safety standards and budgetary constraints. This role supports the QA site head in achieving operational goals.
Responsibilities:
+ Manage and motivate employees, ensuring capacity aligns with business needs.
+ Develop and deliver business plans, manage departmental budget, and handle new product implementation.
+ Represent the company in client and regulatory meetings, ensuring GMP compliance.
+ Organize cross-functional activities to improve lab efficiencies.
+ Coordinate meetings and manage documentation and compliance tools.
Qualifications
+ Proven track record in people and operations management within Pharma/Medical Devices/Food industry.
+ Qualification in Pharmaceutical Science.
+ Excellent conflict resolution, planning, and communication skills.
+ Ability to manage in regulated environments and adapt to changes.
+ Strong commitment to AbbVie's values and business ethics.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
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Incoming Quality Control (IQA) Manager

Westport, Connacht AbbVie

Posted 10 days ago

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Job Description

Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
AbbVie is seeking a dedicated Incoming Quality Control (IQA) Manager on our Westport site for a 12 month fixed term contract. This role is key to managing all IQA activities to support commercial, clinical, and development efforts at our site. The position involves ensuring comprehensive support across all business units and functions, providing guidance on QA/QC activities related to incoming inspection and release of packaging and manufacturing components, and maintaining the IQA department as a centre of excellence in quality, compliance, and efficiency.
Responsibilities
+ Establish and maintain strong relationships with the Associate Director, management, colleagues, and customers, effectively articulating quality requirements.
+ Motivate and manage employees through effective communication, ensuring daily handovers and performance review meetings align with company policy.
+ Maintain capacity and handle recruitment and management of staff, focusing on coaching and development of Quality technicians to support succession planning.
+ Assess and implement changes in response to new regulatory guidance, ensuring the success of compliance initiatives to enhance site quality programs.
+ Represent the company during Ministry of Health inspections and manage departmental budgets and headcount needs.
+ Oversee Non-conforming KPIs and maintain visibility on QMS records and compliance wire, staying updated on new inspection technologies and regulatory guidance.
+ Oversee the strategy, planning, and management of all incoming inspections, releases, and resolution of component queries in the IQA department.
+ Ensure equipment in all IQA areas is in good repair and maintain awareness of industry regulations and best practices.
+ Coordinate and schedule the IQA 1st shift, collaborating with the Associate Director to meet company goals and regulatory obligations.
Qualifications
+ Proven experience in quality control management, specifically within the pharmaceutical industry.
+ Strong technical, organisational, and people management skills with a track record of driving quality, compliance, and efficiency.
+ Expertise in IQA activities, including incoming inspection, release, retention, stock management, and file issuance.
+ Comprehensive knowledge of industry regulations and best practices, with experience supporting regulatory compliance and site audits.
+ Effective communication skills, with the ability to manage and motivate a team, articulate quality requirements, and interact with regulatory bodies.
+ Demonstrated ability to manage departmental budgets, assess regulatory changes, and develop strategic plans for quality enhancements
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
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Group Quality Management System Lead, Dublin, Ireland

Dublin, Leinster Mercury Engineering Ltd

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Mercury is the European leader in construction solutions. We build and manage complex engineering & construction projects for the world's leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again. We deliver our clients' visions through leading edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, Fire Protection. At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential. Scope of the Role: The Quality Management System Lead is responsible for continuously refining and optimizing operational procedures and controls within our Quality Management Systems. This includes, but is not limited to, systems related to Quality, Environmental, and Health & Safety, ensuring effective integration and alignment with broader Group functions and management systems. The role requires a strong understanding of how large, multi-disciplinary construction and engineering organisations operate-particularly the interface between field operations and support functions. Experience with a variety of client management systems and the ability to learn from other sectors will be key to driving the transformation and performance improvements we seek. This position plays a critical role in fostering a culture of learning, collaboration, and knowledge sharing. The successful candidate will be a strong team leader who motivates and empowers individuals and teams to embrace change and continuous improvement. Regular travel to operational sites across the division and in multiple geographies is required to support implementation, engagement, compliance monitoring, auditing and alignment with local and regional quality requirements. Key Responsibilities of the Role: Quality Management System (QMS) "Architecture" Oversight: Design, implement, and maintain a robust and compliant Quality Management System (QMS) tailored to industry standards such ISO 9001, ISO 45001, ISO 14001 and 50001 to fit the business needs. Ensure all quality documentation is controlled and audit-ready, conduct regular QMS reviews. Annual Management Review Support: Assist in preparing and participating in the annual management review with all stakeholders by compiling quality data, audit results, and improvement actions; support presentation development; document outcomes and follow up on agreed actions. Cross-Functional Regulatory Alignment: Collaborate with Group functions to ensure seamless integration and alignment of country-specific quality requirements, including Building Control regulations in Ireland, the Building Safety Act in the UK, and other EU national quality standards, ensuring compliance and consistency across all regions. Mercury Quality Cycle: Assist the implementation, monitoring, and continuous improvement of the Mercury Quality Cycle by integrating its principles into daily operations, aligning it with the QMS, training staff on its application, tracking performance against Mercury benchmarks, and using feedback loops to refine processes and ensure quality excellence. Digital Tools & Technology Utilisation: Leverage digital tools and platforms to enhance quality management processes, including QMS software, statistical analysis tools, cloud-based collaboration tools; implement automation where feasible to streamline data collection, reporting, and compliance tracking. Data Analysis & Reporting: Participate the development and monitor key quality performance indicators (KPIs) such as defect/snag rates, "Right First Time", and "Cost of poor quality", use statistical tools (e.g., SPC, Pareto analysis, control charts) to analyse trends, prepare detailed quality reports for senior leadership, and maintain visual dashboards in Power Bi to communicate performance across the organisation. Internal & External Audits: Plan, schedule, and execute comprehensive internal audits, coordinate third-party and regulatory audits, manage audit findings and non-conformities, and ensure timely implementation and verification of corrective actions to maintain compliance and certification status. Supply Chain Quality Management: Develop and enforce supplier quality requirements, conduct supplier audits, collaborate with procurement and engineering to qualify and monitor suppliers, manage supplier non-conformances through structured corrective action processes, and drive continuous improvement in supplier performance. Nonconformance Management: Identify, document, and manage product and process nonconformances across all operational areas; lead investigations to determine root causes; coordinate containment actions to minimize impact; initiate and track corrective actions; maintain a nonconformance log; analyse trends to identify recurring issues; and report findings to leadership with recommendations for systemic improvements. Root Cause Analysis & CAPA Management: Lead structured root cause investigations using tools such as 5 Whys, manage the full lifecycle of corrective and preventive actions (CAPA), maintain a centralised CAPA tracking system, and ensure effectiveness verification and closure of actions to prevent recurrence of quality issues. Lessons Learned Management: Maintain a structured process for capturing, documenting, and sharing lessons learned from quality incidents, audits, project feedback and improvement initiatives across the department and wider organisation; facilitate regular reviews to ensure lessons are integrated into SOPs, training, and preventive strategies; and promote a culture of knowledge sharing and continuous learning. Continuous Improvement & Innovation: Lead Lean, Six Sigma, and other initiatives to improve process efficiency and reduce waste, facilitate workshops such as value stream mapping and process mapping, benchmark industry best practices, integrate innovative quality tools and technologies and promote employee engagement in continuous improvement activities. Training & Development: Develop and deliver comprehensive quality training programs for Quality staff and cross-functional teams, ensure all employees are trained and competent in relevant SOPs and standards, maintain training records and matrices, and evaluate training effectiveness through audits and performance assessments. Knowledge Sharing: Contribute quality-related insights, best practices, and lessons learned to the Group Knowledge Hub to support organisational learning, cross-functional collaboration, and continuous improvement across regions. Quality Risk Management: Conduct comprehensive QEHS risk assessments for new projects, processes, and supply chain using applicable tools and risk matrices, develop and implement mitigation plans and control strategies, participate in design and process reviews to embed quality early in development, and monitor emerging risks and incidents to ensure proactive management. Customer Quality Interface: Act as the primary liaison for customer quality concerns, manage complaint investigations and formal responses, track and analyse customer satisfaction metrics, participate in customer audits and quality reviews, and implement initiatives to improve customer experience and trust in product quality. Essential Criteria for the Role: Min 2 years in a senior Q/ EHS role in a large construction or engineering business and / or 8-10 + years' experience in Data Centres or petrochemical and / or within a multinational manufacturing or Pharma/Advanced Tech environment. Minimum Diploma or Degree in Engineering, equivalent to BSc, in Construction / engineering background / Quality Management systems and auditing / Occupational EH&S. Experience in Microsoft packages, knowledge of Digital Platforms such as BIM 360, ACC, Procore, Aconex and other Common Data Environment software. ISO 9001:2015 Lead Auditor. :Key Competencies High levels of Professionalism and Ethics in all undertakings, interactions and behaviours. Have a real passion for continuous improvement, applied learning, early adaptor and have a curious and innovative mindset. Strong teamwork, listening and negotiating skills. Excellent stakeholder management and collaboration skills. Negotiation, presenting and Influencing skills, Train the Trainer skillset. High ability to develop, read and interpret QMS documents such Plans, Procedures (SOPs), Inspection and Test Plans and others. Desirable Criteria Desirable to be a chartered member of CQI, IEI, CIOB or other construction related institute or in the process of achieving that level. Six Sigma Green or higher Belt. PMP (Project Management Professional) certificate by PMI. Mercury is an equal opportunities employer .
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Issue Management Quality Assurance, Director

Dublin, Leinster Citigroup

Posted 16 days ago

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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Issue Management team.
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
**Team/Role Overview:**
Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. Includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline including consideration of lessons learned for the timely closure of issues.
**What you'll do:**
The Issue Management Quality Assurance Director is a senior management position within the Services Controls and Issue management organization. The role holder is responsible to provide independent and objective assessment on the effectiveness, quality, and timeliness of the remediation of high severity issues (including MRIA/MRA).
The position will have a high level of visibility within the organization with opportunities to work directly with Executive Management and will interact very closely with other functions throughout Citi, including the Businesses, Risk, ICRM, as well as Enterprise Technology, & Operations. Issue Management Quality Assurance Director will be instrumental in establishing and implementing quality assurance processes within Services globally.
Responsibilities:
+ Act as a key resource for Issue Management teams to advise and support on the effective design and implementation of issue remediation plans, through a review and challenge of Issue description and scope, corrective action plans (CAP) and data quality of system input to ensure appropriate risk mitigation efforts are made in accordance with Control Framework.
+ Lead and ensure on-time and quality execution of comprehensive QA reviews across assigned portfolio of High Severity issues, in compliance with Issue Management Policy, Standards and Procedures.
+ Create and maintain consistent and best in class QA protocols. Ensure that the process provides oversight and reporting across the lifecycle of the High Severity issues.
+ Demonstrate expertise of risk management and control, as well as in-depth knowledge of the assigned portfolio, and interdependencies with other Issues/Regulatory Commitments.
+ Drive robust challenge enabling the key stakeholders to implement sustainable solutions to address root causes.
+ Escalate any concerns/observations to relevant senior stakeholders and support them to identify solutions.
+ Publish quality and on-time QA status reporting to Services leadership.
+ Design and implement testing approach and validation strategy for the portfolio of High Severity issues, including MRAs.
+ Provide QA closure clearance.
+ Ensure Citi is compliant with all relevant regulatory requirements and internal policies
+ Foster strong partnerships with internal audit, business units, and senior management, communicating effectively to drive issue resolution, influence decision-making, and promote a culture of risk awareness
+ Serve as the senior QA representative on various key senior Risk and Control Committees.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**What we'll need from you:**
+ Significant experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
+ Ability to identify, measure, and manage key risks and controls.
+ Demonstrate sound business judgment.
+ Ability to see the big pictures with high attention to critical details.
+ Develop and implement strategy and process improvement initiatives.
+ In depth understanding of Citi's businesses and functions and their risk profiles.
+ Developing new ideas and improving current processes to proactively mitigate risks.
+ Requires an ability to provide challenge and make recommendation for risk and controls remediation.
+ Excellent knowledge in the development and execution for controls.
+ Proven experience in control related functions in the financial industry.
+ Proven experience in implementing sustainable solutions and improving processes.
+ Deep understanding of compliance laws, rules, regulations, and best practices.
+ Deep understanding of Citi's Policies, Standards, and Procedures.
+ Demonstrate exceptional leadership, decision-making, and problem-solving skills.
+ Excellent analytical skills to evaluate complex risk and control activities and processes.
+ Ability to deliver compelling presentations and influence executive audiences.
+ Strong sense of accountability and ownership, with strong results orientation.
+ Excellent communication skills: ability to engage and inspire across stakeholder groups.
+ Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
+ Bachelor's/University degree, master's degree preferred
**What we can offer you:**
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Issue Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy and Procedure, Risk Management, Root Cause Analysis.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.

Quality & Safety Management Systems Analyst

Dublin, Leinster THE LOGISKILLS GROUP

Posted today

Job Viewed

Tap Again To Close

Job Description

Title: Quality & Safety Management Systems Analyst Location: Dublin City Centre Terms: Full-time permanent, Office-based, Monday-Friday, normal hours Package: €35-50k + 23 days hold, Pension, insurance & share options A shipping Vessel Operator based in Dublin City Centre is seeking a Quality & Safety Management Systems Analyst. This is an administration role reporting to the Shipping Administration Manager, requiring excellent attention to detail and will support the administration of the QSHE & ISPS documentation systems as follows; Administer and maintain documentation related to the companys QSMS and ISPS (International Ship and Port Facility Security) systems. Prepare and distribute revisions and amendments to QSMS manuals. Maintain databases for manuals, accident/incident reports, audit reports, and Masters Reviews. Coordinate with vessel Masters to prepare internal and external audit schedules under the supervision of the Shipping Administration Engineer. Track and close audits, Flag State inspections, and Port State Control (PSC) inspections. Maintain records required under ISM (International Safety Management) and ISPS codes. Organize QSMS staff meetings and compile related reports. Assist during drills, simulations, and emergency situations as needed. Monitor and track invoices related to publications, class certifications, Flag State inspections, and Resolve Group services Minimum Requirements: Minimum of 2 years similar QSHE administration experience, ideally within the maritime industry (Deck cadet, 3rd and 2nd officers will be considered). Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and documentation management systems. Excellent organisational skills and attention to detail. Ability to learn quickly and adapt to new systems and procedures. Excellent communication skills with fluent English. Ability to work without restriction (Stamp 1G graduate visa holders will not be considered as will applicants requiring sponsorship). For a confidential discussion on this or any other current opportunity, please contact Garvan Cerasi IAC-Aug25 Skills: QSHE Administration Attention to detail Systems experience Benefits: 23 days hols pension insurance & share options
This advertiser has chosen not to accept applicants from your region.

Issue Management, Issue Quality Assurance Lead, Senior Vice President

Dublin, Leinster Citigroup

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Issue Management team.
Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.
**Team/Role Overview:**
Individuals in Issue Management are responsible for the coordination and comprehensive management of issues with key stakeholders, such that Citi achieves and maintains compliance and appropriately remediates findings from internal and external reviews as well as self-identified issues. Includes coordinating with key stakeholders to investigate controls gaps or failures, develop corrective action plans, and provide robust challenge enabling the key stakeholders to implement sustainable solutions by addressing root causes and adopting enhanced discipline including consideration of lessons learned for the timely closure of issues.
**What you'll do:**
This role will be part of the Services Central Governance & Controls team organization responsible for driving execution of independent and objective assessment on the effectiveness, quality and timeliness of the remediation of high severity issues (including MRA).
The position will have a high level of visibility within the organization with opportunities to work directly with Executive Management and will interact very closely with other functions throughout Citi, including the Businesses, Risk, ICRM, as well as Enterprise Technology, & Operations.
Responsibilities:
+ Ensure on-time and quality execution of QA reviews across assigned portfolio in compliance with Issue Management Policy, Standards, and Procedures.
+ Act as a key resource for business and action owners to advise and support on the effective design and implementation of key control remediations
+ Provide challenge enabling the key stakeholders to implement sustainable solutions to address root causes.
+ Manage Business/Function Quality Control engagement over the complete lifecycle of high-impact issue remediations and primary remediation programs.
+ Ensure QA workflow tool is updated with accurate and complete information.
+ Demonstrate expertise of risk management and control as well as in-depth knowledge of the assigned portfolio, and interdependencies with other Issues/Regulatory Commitments.
+ Escalate any concerns/observations to relevant senior stakeholders and support them to identify solutions.
+ Publish quality and on-time QA status reporting to Services leadership.
+ Leverage analytics to assess issue remediation trends, identify key risks, and develop insights for process improvement.
+ Proactively identify and analyse potential control gaps and operational risks across Citi, leveraging data analysis to assess impact and recommend proactive mitigation strategies.
+ Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
+ Integrate lessons learned into the development of corrective action plans, promoting continuous improvement and timely closure of issues
+ Ensure compliance with all relevant regulatory requirements and internal policies
+ Foster strong partnerships with internal audit, business units, and senior management, communicating effectively to drive issue resolution, influence decision-making, and promote a culture of risk awareness
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
**What we'll need from you:**
+ Significant experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
+ Ability to identify, measure, and manage key risks and controls.
+ Track record leading Control related projects and programs - Ability to see the big pictures with high attention to critical details.
+ Develop and implement strategy and process improvement initiatives.
+ Comprehensive knowledge of Citi's businesses and functions and their risk profiles.
+ Developing new ideas and improving current processes to proactively mitigate risks.
+ Requires an ability to provide challenge and make recommendation for risk and controls remediation.
+ Expert knowledge in the development and execution for controls.
+ Proven experience in control related functions in the financial industry.
+ Proven experience in implementing sustainable solutions and improving processes.
+ Expert understanding of compliance laws, rules, regulations, and best practices.
+ Deep understanding of Citi's Policies, Standards, and Procedures.
+ Strong leadership, decision-making, and problem-solving skills.
+ Strong analytical skills to evaluate complex risk and control activities and processes.
+ Ability to deliver compelling presentations and influence executive audiences.
+ Strong sense of accountability and ownership, with strong results orientation.
+ Excellent communication skills: ability to engage and inspire across stakeholder groups.
+ Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
+ Bachelor's/University degree, master's degree preferred
**What we can offer you:**
By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here. ( these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.
**Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.**
---
**Job Family Group:**
Controls Governance & Oversight
---
**Job Family:**
Issue Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy and Procedure, Risk Management, Root Cause Analysis.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
 

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