221 Quality Management jobs in Ireland

Group Quality Management System Lead, Dublin, Ireland

Apply Now

Mercury is the European leader in construction solutions.
We build and manage complex engineering & construction projects for the world's leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities, and businesses, giving them the power to achieve incredible things. Our people have the courage to be innovative. Their determination and sharp focus enable us to deliver with certainty, time and time again.

We deliver our clients' visions through leading edge construction solutions across multiple sectors, including Enterprise Data Centres, Advanced Technology & Life Sciences, Hyperscale Data Centres, Fire Protection.

At Mercury, it is our duty to encourage and back our people to realise their vision of themselves. We place them at the heart of what we do, providing challenging opportunities to develop within a great team in a supportive environment that allows them to reach their full potential.

Scope Of The Role
The Quality Management System Lead is responsible for continuously refining and optimizing operational procedures and controls within our Quality Management Systems. This includes, but is not limited to, systems related to Quality, Environmental, and Health & Safety, ensuring effective integration and alignment with broader Group functions and management systems.

The role requires a strong understanding of how large, multi-disciplinary construction and engineering organisations operate—particularly the interface between field operations and support functions. Experience with a variety of client management systems and the ability to learn from other sectors will be key to driving the transformation and performance improvements we seek.

This position plays a critical role in fostering a culture of learning, collaboration, and knowledge sharing. The successful candidate will be a strong team leader who motivates and empowers individuals and teams to embrace change and continuous improvement.

Regular travel to operational sites across the division and in multiple geographies is required to support implementation, engagement, compliance monitoring, auditing and alignment with local and regional quality requirements.

Key Responsibilities Of The Role

• Quality Management System (QMS) "Architecture" Oversight: Design, implement, and maintain a robust and compliant Quality Management System (QMS) tailored to industry standards such ISO 9001, ISO 45001, ISO 14001 and 50001 to fit the business needs. Ensure all quality documentation is controlled and audit-ready, conduct regular QMS reviews.
• Annual Management Review Support: Assist in preparing and participating in the annual management review with all stakeholders by compiling quality data, audit results, and improvement actions; support presentation development; document outcomes and follow up on agreed actions.
• Cross-Functional Regulatory Alignment: Collaborate with Group functions to ensure seamless integration and alignment of country-specific quality requirements, including Building Control regulations in Ireland, the Building Safety Act in the UK, and other EU national quality standards, ensuring compliance and consistency across all regions.
• Mercury Quality Cycle: Assist the implementation, monitoring, and continuous improvement of the Mercury Quality Cycle by integrating its principles into daily operations, aligning it with the QMS, training staff on its application, tracking performance against Mercury benchmarks, and using feedback loops to refine processes and ensure quality excellence.
• Digital Tools & Technology Utilisation: Leverage digital tools and platforms to enhance quality management processes, including QMS software, statistical analysis tools, cloud-based collaboration tools; implement automation where feasible to streamline data collection, reporting, and compliance tracking.
• Data Analysis & Reporting: Participate the development and monitor key quality performance indicators (KPIs) such as defect/snag rates, "Right First Time", and "Cost of poor quality", use statistical tools (e.g., SPC, Pareto analysis, control charts) to analyse trends, prepare detailed quality reports for senior leadership, and maintain visual dashboards in Power Bi to communicate performance across the organisation.
• Internal & External Audits: Plan, schedule, and execute comprehensive internal audits, coordinate third-party and regulatory audits, manage audit findings and non-conformities, and ensure timely implementation and verification of corrective actions to maintain compliance and certification status.
• Supply Chain Quality Management: Develop and enforce supplier quality requirements, conduct supplier audits, collaborate with procurement and engineering to qualify and monitor suppliers, manage supplier non-conformances through structured corrective action processes, and drive continuous improvement in supplier performance.
• Nonconformance Management: Identify, document, and manage product and process nonconformances across all operational areas; lead investigations to determine root causes; coordinate containment actions to minimize impact; initiate and track corrective actions; maintain a nonconformance log; analyse trends to identify recurring issues; and report findings to leadership with recommendations for systemic improvements.
• Root Cause Analysis & CAPA Management: Lead structured root cause investigations using tools such as 5 Whys, manage the full lifecycle of corrective and preventive actions (CAPA), maintain a centralised CAPA tracking system, and ensure effectiveness verification and closure of actions to prevent recurrence of quality issues.
• Lessons Learned Management: Maintain a structured process for capturing, documenting, and sharing lessons learned from quality incidents, audits, project feedback and improvement initiatives across the department and wider organisation; facilitate regular reviews to ensure lessons are integrated into SOPs, training, and preventive strategies; and promote a culture of knowledge sharing and continuous learning.
• Continuous Improvement & Innovation: Lead Lean, Six Sigma, and other initiatives to improve process efficiency and reduce waste, facilitate workshops such as value stream
• mapping and process mapping, benchmark industry best practices, integrate innovative quality tools and technologies and promote employee engagement in continuous improvement activities.
• Training & Development: Develop and deliver comprehensive quality training programs for Quality staff and cross-functional teams, ensure all employees are trained and competent in relevant SOPs and standards, maintain training records and matrices, and evaluate training effectiveness through audits and performance assessments.
• Knowledge Sharing: Contribute quality-related insights, best practices, and lessons learned to the Group Knowledge Hub to support organisational learning, cross-functional collaboration, and continuous improvement across regions.
• Quality Risk Management: Conduct comprehensive QEHS risk assessments for new projects, processes, and supply chain using applicable tools and risk matrices, develop and implement mitigation plans and control strategies, participate in design and process reviews to embed quality early in development, and monitor emerging risks and incidents to ensure proactive management.
• Customer Quality Interface: Act as the primary liaison for customer quality concerns, manage complaint investigations and formal responses, track and analyse customer satisfaction metrics, participate in customer audits and quality reviews, and implement initiatives to improve customer experience and trust in product quality.

Essential Criteria For The Role

• Min 2 years in a senior Q/ EHS role in a large construction or engineering business and / or years' experience in Data Centres or petrochemical and / or within a multinational manufacturing or Pharma/Advanced Tech environment.
• Minimum Diploma or Degree in Engineering, equivalent to BSc, in Construction / engineering background / Quality Management systems and auditing / Occupational EH&S.
• Experience in Microsoft packages, knowledge of Digital Platforms such as BIM 360, ACC, Procore, Aconex and other Common Data Environment software.
• ISO 9001:2015 Lead Auditor.

:
Key Competencies

• High levels of Professionalism and Ethics in all undertakings, interactions and behaviours.
• Have a real passion for continuous improvement, applied learning, early adaptor and have a curious and innovative mindset.
• Strong teamwork, listening and negotiating skills.
• Excellent stakeholder management and collaboration skills.
• Negotiation, presenting and Influencing skills, Train the Trainer skillset.
• High ability to develop, read and interpret QMS documents such Plans, Procedures (SOPs), Inspection and Test Plans and others.

Desirable Criteria

• Desirable to be a chartered member of CQI, IEI, CIOB or other construction related institute or in the process of achieving that level.
• Six Sigma Green or higher Belt.
• PMP (Project Management Professional) certificate by PMI.

Mercury is an equal opportunities employer
.
Apply Now

Responsibilities
About the team:

The Video Safety Operations - Process Delivery team is dedicated to ensuring a safe, reliable, and efficient experience for TikTok users by managing operational excellence by leading demand and supply management, quality management and transition of initiatives of T&S operations. It evaluates and assesses process changes for implementation in T&S Video Safety operations. The team acts as an entry point between TikTok business and T&S Video Safety operations for all requests related to product, policy or process.

Responsibilities:

1. Manage and optimize the workflow of content platform quality control, collaborating with cross-functional teams to develop moderation quality strategies that enhance reliability and efficiency, aligning with the company's values and best practices.

2. Work closely with XFN teams to manage tasks like queue creation and migration, coordinating TikTok QA resources for global projects to ensure smooth implementation and stable workflow operation.

3. Lead strategic quality initiatives from planning to execution, partnering with business leaders to proactively identify and analyze issues in moderation processes and strategies, enhancing efficiency, effectiveness, quality

4. Track development trends in quality processes and drive transformational initiatives to implement new quality improvement methods, optimize moderation practices, and enhance automation strategies for continuous refinement.

Qualifications
Minimum Qualifications:

1. Bachelor's degree or above, with at least 2 years of experience in quality operations and content safety related work preferred;

2. Excellent product thinking and problem-solving abilities, with clear logic and strong data analysis skills;

3. Good team communication and collaboration skills, able to promote smooth progress and implementation of projects involving multiple businesses and roles;

4. Strong self-drive, enjoy challenges, and pursue excellence.

5. Proven experience collaborating with product teams to deliver successful outcomes

Preferred Qualifications:

1. Mandarin language skills are preferred to facilitate collaboration with our colleagues and partners based in Mandarin-speaking regions.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About Us

Established in 2004, Panelto Foods is an Irish food production company based in Longford. We produce a range of high-quality, contemporary sandwich breads for the UK and Irish food service markets from our highly automated world-class bakery. Our master bakers have visited every corner of Italy, learning age-old 
Biga
 techniques and gathering traditional recipes from the world's best artisan bakeries.

Panelto Foods are a member the European Bakery Group. Together, we will reach new markets, capitalise further on growth opportunities within the UK, Ireland and Europe, and benefit from the size and scale of the combined platform. There's never been a better time to join us

The Role

We are seeking a 
Quality Management System Compliance Co-ordinator
to join our Quality team. This is a key role in supporting our Quality Management System (QMS), ensuring compliance with all legal, regulatory, and customer requirements, while maintaining our reputation for world-class standards.

Key Responsibilities

• Carry out QMS compliance activities and support internal audits to BRC AA+ standard and all other customer standards and policies.
• Review, verify and maintain quality documentation including
• Supplier approval, risk assessments and control systems.
• Participate and assist in audits (certification bodies, customers).
• Support & participate in HACCP & TACCP
• GMP, allergen management, traceability and other compliance requirements.
• Provide food safety training (inductions, refreshers)
• Support quality culture across the site, ensuring compliance with industry best practice.
• Document control and updates of internal procedures to align with requirements

What We're Looking For

• Experience in the food industry is highly advantageous.
• Strong knowledge of QMS processes
• Familiarity with the BRC standard
• HACCP and TACCP team experience desirable
• Excellent communication skills with the ability to engage cross-functionally and with auditors/customers.
• Strong attention to detail and a proactive approach to continuous improvement.
• Certification and training in internal auditing
• 'Train the Trainer' training would be beneficial

About Allianz
We are proud to be one of the world's most trusted insurance companies, serving over 800,000 customers across Ireland, for over 100 years. Our success is primarily down to the incredible people we employ. With over 700 people in Allianz Ireland, we truly care for our employees and their individual needs and aspirations. We have tailored our work approach to ensure you the flexibility and support needed to excel in your role. While the role is officially based in Elm Park, Dublin 4, the team work within a
hybrid working model
. We are incredibly proud to be recognised as a
Great Place to Work 2025
having won the Super Large Category, as well as being one of Ireland's
Best Workplaces for Women
and
Best Workplaces for Health & Wellbeing
. If you're ready to take the next step in your career, apply now and become part of the team

The Opportunity
As Operations Standards, Performance And Quality Management Associate, you will be instrumental in driving operational excellence across our diverse operations. Your role involves developing, implementing, and monitoring operational standards, performance metrics, and quality management systems. By collaborating with cross-functional teams, you will ensure processes are efficient, compliant, and aligned with strategic goals. Your analytical skills will help translate complex data into actionable insights, fostering continuous improvement and maintaining Allianz's commitment to excellence.

*Key Responsibilities *

• Quality & Training: Conduct QA for Operational Finance Teams, manage staff training, and oversee complaint management.
• Error Management: Analyse and review errors, identify trends, implement changes, and lead management of escalated errors.
• Documentation:  Maintain procedures and customer correspondence, including ISIS shelling.
• Reporting: Produce and develop management reporting on multiple platforms
• Systems & Projects: Lead operational process improvement reviews, implement changes, support cross-departmental projects impacting premium collection, and conduct user acceptance testing.
• Regulatory & Compliance: Handle reconciliation and payment exceptions, manage exception reporting, oversee banking file integration and payments, maintain privacy standards, and report data breaches.

Essential
Key Requirements / Skills & Experience

• CIP qualification
• Strong analytical skills.
• Proficient in documentation and reporting.
• Knowledgeable in regulatory and compliance standards.
• Excellent communication and training abilities.
• Detail-oriented with strong problem-solving skills.
• Should be pro-active, self-reliant and work well as part of a team.

Desirable

• Quality management experience
• Technical aptitude for insurance operations systems.
• Experienced in project management and process improvement.
• Experienced in payment systems / processes

Our Benefits
We offer a competitive remuneration package, generous pension scheme contributions, health insurance, a working from home allowance, numerous wellbeing and family benefits, and a well-connected, accessible location with onsite staff parking and provided lunches.

Allianz plc. is regulated by the Central Bank of Ireland.

This is a hybrid remote/in-office role

Mcc

• This role is subject to Minimum Competency Code ("MCC") as provided for by the Central Bank of Ireland. A recognised insurance qualification may be required for this position. Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF-8) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability Framework) Act 2023. See Link: Individual Accountability Framework | Central Bank of Ireland. The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required.

Regulatory Notice
Appointment to this role will be subject to the requirements provided for by the Central Bank of Ireland. This role is a Control Function (CF2) and is subject to F&P Standards. This includes the requirements provided for by the Central Bank (Individual Accountability The successful candidate will be provided with the relevant Conduct Standards (including Additional Conduct Standards) training, where required.

84253 | Underwriting | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations

Great to have you on board.
Let's care for tomorrow.

Sustainability that means business
Who We Are
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

What We Do
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

Our people
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.

The Customer Process Improvement Specialist is responsible for analysing, developing, and implementing strategies to enhance operational efficiency, reduce costs, and improve overall business processes. Initiate & oversee Customer Support Continuous Improvement projects, including defining scope, timelines, and delivery. They will work closely with stakeholders to identify inefficiencies, implement best practices, and drive continuous improvement initiatives across the organization.

Job Specification-Roles & Responsibilities

• Drive continual improvement that guides AMCS to improving the customer experience.
• Investigating, analysing, and documenting the current state of business processes.
• Leveraging Lean Six Sigma tools and methodology as applicable.
• Drive improvements to existing processes and identifying areas of non-value waste.
• Owner of Global process standardisation and optimisation.
• Identify problem customer trends and initiate remediation plans.
• Initiate & oversee Continuous Improvement projects, including defining scope, timelines, and delivery.
• Once process improvements have been identified ensure they are rolled out globally and followed consistently.
• Improvement focus will include streamlining our ServiceDesk system of record, to provide insights into improving processes, usage & training.

Candidate Profile

• Degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Certifications in Lean, Six Sigma (Green Belt or higher), or other process improvement methodologies are a plus.
• Proactive, positive, self-starter with a passion for continually improving the processes around you.
• Ability to work independently as well as within a team environment.
• Excellent oral and written communication skills with both technical and non-technical audiences.
• Possess interpersonal skills, successful at developing and managing relationships at all organisational levels, both internally and externally.
• Proven track record of successfully leading process improvement initiatives.
• Experience in the SaaS Operations an advantage.

Overview:

Job Description – Process Improvement Specialist

Short Overview of Job Responsibilities

This role is a key position within a newly created team responsible for the delivery of process

innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of

Teleperformance methodology and the supporting framework to deliver business transformation.

Responsibilities:

• To identify and deliver service improvement activity across the business through employing

process improvement methodologies and the application of innovative thinking

• To work with key business stakeholders to build a continuous improvement environment to

support an ongoing programme of change

• To support the delivery of better value and greater efficiency through the identification and

elimination of unnecessary complexity within business processes and identification of better

ways of working

• To identify trends and process variations as part of establishing a continuous improvement

monitoring system

• To assist in the development and implementation of a 'best-in-class' continuous improvement

strategy

• To take ownership of change initiatives from evolution/efficiency identification through to

project delivery via internal governance and controls

• To elicit requirements and drive process change using staff interviews, document analysis,

requirements workshops, surveys, site visits, business process descriptions, business analysis

and workflow analysis

• To work with other team members and business services departments to devise new support

material based on the revised processes, to include training, reporting and systems

enhancements

• To actively monitor project risks to foresee/identify potential problems and proactively

identify solutions to address in advance

• To ensure the business impact and project objectives/dependencies are identified, always

reported on and managed

• To set up a program, deliver coaching and run projects
• To complete post implementation reviews to ensure successful delivery has been achieved

and to ensure that improvements can be made for future projects

Requirements:

• Minimum of 3 years of experience in the same field or capacity
• Client-Focused Solutions Experience, Project Management Skills, Ability to Communicate

Client Needs with staff

• Excellent understanding of continuous improvement concepts including Six Sigma, Lean

Ideal Skills

• Process Excellence
• Collaboration
• Communication
• Emotional Intelligence
• Open-Mindedness
• Critical Thinking
• Solution Orientation
• Entrepreneurship
• AI Proficiency
• Data Literacy

value stream mapping

• Talent to influence management and ability to manage multiple projects
• excellent written and oral communication skills
• Preferably with either one of the following certifications – COPC, PMP or Lean 6Sigma
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and

PowerPoint

• Experience of the whole project life cycle, able to operate in the initial conceptual design

stage, in the depths of system testing, and at each stage in between

• Stakeholder management skills

WE'RE DRIVEN TO FINANCE DREAMS. SHARE YOUR PASSION.
At BMW, our dynamic finance teams continuously drive our business forward. And we count on everyone to play their part in helping us to reach ambitious new milestones. So whether you're passionate about supporting our diverse teams with expert financial planning and management, or creating innovative new financial products that enable more people to enjoy the thrill of driving our vehicles, you're sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success. So join us in changing the way the world moves for good.

At BMW Financial Services Ireland, We're Proud Of Our Office Environment And Achievements. We Offer a Modern Way Of Working With An Empowering Office Culture, Some Aspects Of Which Include

• Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress.
• Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year.

Projects Intern - 13 Month Placement (July 2026)
Entity, Location: BMW Financial Services, Dublin.
BMW Financial Services and Alphera Financial Services offer our customers a choice of car finance options to help them get behind the wheel of a new or used car of their choice. We offer products to give our customer the option to own their car at the end of the agreement or just lease it. We put the customer at the heart of everything we do and offer a simple and transparent solution for all vehicle financing needs.

Based in Santry, we have 25 BMW Financial Services DAC employees and we are looking for a Project Intern to join our team.

You'll be responsible for supporting the Quality and Process Improvement Manager and Project Manager with a wide range of projects within the BMW Financial Services office in Dublin. Supporting these projects will give you great insight into process improvement and project management and you'll also gain exposure to all areas of the business working with stakeholders at all levels.

What awaits you?
Supporting The 2026 Project Landscape Will Involve

• Helping to document requirements from the business, customers and suppliers.
• Organising meetings with the project teams and suppliers, capturing actions and updating action plans.
• Coordinating and helping with testing.
• Helping to train internal and external users on new systems.
• Developing communications to go to internal and external users.
• Helping to prepare updates for steering committees.
• Remapping processes impacted by business projects.
• Establishing timelines and supporting communication plans to keep key stakeholders and the business in the loop with all the projects.
• In addition, you'll learn how to produce regular management reporting.

What should you bring along?

• Working towards a Bachelor's Business or relevant degree and on track to graduate with a 2:2 or higher
• Strong communication, influencing and facilitation skills.
• Excellent administration/project management/organisational/IT skills.
• Ability to adapt working approach depending on specific requirements, prioritise activities work under pressure, multi-task and solve problems.
• Confidence to challenge the status quo and put forward suggestions for improvement.
• Ability to work at both a detailed and high level and able to work on own initiative (with support/mentoring as required).

Why choose us?

• Great Pay – A competitive annual salary of €28,000, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance – Contracted working hours are 37 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.
• Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?
If you apply, the next stages of the recruiting process could include online testing, video interview and then a face to face, telephone, or virtual interview with the hiring manager. This may be in the form of an assessment centre.

Please Note
To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

Closing Date: 30th November 2025
Any further questions? Email us on
Quality, Process Improvement - Placement Year

Automotive

Dublin

Ireland

Legal Entity
BMW Financial Services (Ireland) Ltd.

Location:

Dublin

Job Field
Continuous Improvement

Job ID

Publication Date

Internship

Full-time

Print Page

We are seeking a proactive
People & Process Improvement Specialist
to support both our staff and our operations. This is a dynamic role that blends HR support, performance management, and continuous improvement initiatives.

What you'll do:

• Support recruitment and onboarding
• Assist in quarterly performance reviews and staff development planning
• Coordinate training and development programs
• Lead and support process improvement projects using Lean Six Sigma tools
• Provide HR, payroll, QA, and ICT administrative support

What we're looking for:

• Strong organizational and interpersonal skills
• Experience in HR support, performance management, or continuous improvement
• Knowledge of Lean Six Sigma (Green Belt a plus)
• Ability to collaborate across teams and drive improvements

Why join us?

• You'll have the chance to make a direct impact on both our people and our processes — supporting staff success while driving efficiency and innovation.

Group Process Improvement Engineer

Full Time Permanent

Citywest

The Role

This role will focus on optimising operational efficiency and enhancing the performance across our global facilities. The role will involve implementing continuous improvement processes, driving innovation, and pushing the boundaries on industry standards to ensure we are best in class. The ideal candidate should have a experience in process engineering, project management, and a proven ability to collaborate effectively with both internal and external teams. This role will sit within the Global Operations team and be aligned with, collaborate and contribute to key global strategic projects.

Key Outcomes

• Design and implement strategies for continuous improvement that aim to enhance and streamline operational efficiency and productivity across the Groups' facilities.
• Lead projects aimed at improving and harmonising Group operational processes while increasing the quality and reliability of the operating standards.
• Collaborate with cross-functional teams to identify improvement opportunities and establish best practices.
• Continually seek to drive innovation in process flows, material flow layout and operational performance.
• Foster a culture of continuous improvement and lean practices within the Groups' operational structures.
• Be solutions orientated and be seen by colleagues as a go to person for solving problems and providing robust solutions to business requirements
• Project manage strategic improvement projects from inception to completion, ensure operational improvement projects are delivered on time, within scope and to budget.
• Champion operational excellence within the facility to deliver the highest level of customer satisfaction.
• Champion, develop and implement new operational initiatives that will reduce costs and increase competitiveness of the Business Units.
• Identify process and system gaps, lead and drive initiatives and efficiencies to include:
• Oversee the optimisation usage of current systems. Improve system usage effectiveness and reporting capability.
• System, process and transportation improvements.
• ASN, route and network planning.

Key Skills & Experiences

• Strong experience of working in a lean project environment, successfully implementing continuous improvement solutions, either individually or as part of a team
• Demonstrated success in delivery of improvements and a desire to work as part of a dedicated continuous improvement structure
• Strong team player able to demonstrate ability to lead and facilitate informal and formal teams in the development and delivery of improvement solutions.
• Ability to work across the entire organisation and work closely with stakeholders at all levels of the organisation.
• Must be able to co-ordinate multiple activities concurrently, whilst consistently be meeting tight deadlines
• Hands on approach to problem solving and mind set, organised and methodical.
• Demonstrated ability to extract critical information to enable effective and appropriate decision making.
• Ideally hold a degree in Supply Chain or Engineering or a related field
• Experience working in a highly regulated environment and an understating of GDP, GMP and European quality standards would be important
• Proven ability around working cross functionally, focusing on meeting, and tracking to schedules and embracing an interdependent/flexible work culture

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar's international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world's best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Culture at Uniphar

From our leadership team and across all of our divisions, Uniphar lives and breathes four key culture pillars:

1.We have a People First approach, we do the right thing and take a stand for our people.

2.We foster a strong Entrepreneurial Spirit where Adaptability, Commitment & Resilience is embodied in our way of working.

3.We have a Common Purpose that connects our diversified businesses and people.

1. Finally, Trust is at the heart of how we operate.

How we'd like to work together

As we are a global team, there is flexibility to be based in one of Uniphar's offices or work from home. There may be a need for face to face meetings in other locations, as needed. There may also some flexibility required in order to interact with colleagues or clients in their time zones (i.e. it's not a '9 to 5' type of job). In return, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it through our Hybrid Working philosophy.

Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.