83 Scientific Research & Development jobs in Ireland

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
**We are PCI.**
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
**Role Overview**
The Senior Quality Specialist will play a critical role in ensuring compliance, oversight, and continuous improvement within the Quality department. This position is accountable for supporting Qualified Person (QP) release activities through the review of third-party product documentation, managing batch records, and driving operational excellence across the Quality Management System (QMS). Acting as a key point of contact between cross-functional teams, the Senior Quality Specialist will provide leadership, technical expertise, and mentorship to the Quality team, while maintaining the highest standards of GMP compliance.
**_Main Responsibilities_** :
**Batch Review & QP Support**
+ Perform compliance reviews of third-party batch documentation, including review of technical documents and prepare batches for QP review/certification.
+ Review and maintain the Product Specification Files to ensure accuracy and compliance.
+ Manage batch review trackers, ensuring timely allocation of work across the QA team.
**Quality Systems & Compliance**
+ Raise and manage Events, Deviations, CAPAs, and Non-Conformance Reports in a timely manner, escalating to management as required.
+ Generate and report compliance metrics related to batch record review and QP preparation, ensuring continuous monitoring of QMS effectiveness.
+ Support the investigation and resolution of internal and external quality issues using risk management principles.
+ Author, review, and update SOPs, work instructions, and controlled documents.
**Cross-Functional Collaboration**
+ Partner with Project Managers, QPs, and QA colleagues to drive timely resolution of batch-related issues and corrections.
+ Collaborate effectively across departments (e.g., PMS, Operations, Regulatory) to ensure alignment and timely delivery of objectives.
+ **Inspection & Audit Support**
+ Act as SME for QA batch review during internal and external audits/inspections.
+ Support preparation, coordination, and response activities for regulatory inspections of the Millmount facility.
+ **Leadership & Team Support**
+ Provide guidance and mentorship to Quality Specialists, supporting their development and ensuring adherence to best practices.
+ Promote a culture of compliance, zero overdue actions, and Right-First-Time execution.
+ Deliver QA- and GMP-related training across the site as required.
**Continuous Improvement & Projects**
+ Support departmental and site-wide projects, initiatives, and objectives.
+ Drive continuous improvement activities to strengthen compliance, efficiency, and quality performance.
+ Undertake additional responsibilities aligned to the scope of the role.
**Requirements:**
+ Science Qualification, Degree and/or relevant experience is required
+ 2 to 3 years of sterilles experience in a manufacturing setting with good technical knowledge
+ 7+ year's QA Experience in pharmaceutical or medical device is required.
+ Clinical experience is desirable but not essential.
**Skills & Attributes:**
+ Strong attention to detail with a commitment to quality and compliance.
+ Excellent problem-solving and analytical skills.
+ Effective communication and interpersonal skills for cross-functional collaboration.
+ Leadership ability with experience guiding or mentoring others.
+ Proactive team player with a continuous improvement mindset.
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future ( Employment Opportunity (EEO) Statement:**
_PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status._
_At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture._
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
**We are PCI.**
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
**Role Overview**
The Senior Quality Specialist will play a critical role in ensuring compliance, oversight, and continuous improvement within the Quality department. This position is accountable for supporting Qualified Person (QP) release activities through the review of third-party product documentation, managing batch records, and driving operational excellence across the Quality Management System (QMS). Acting as a key point of contact between cross-functional teams, the Senior Quality Specialist will provide leadership, technical expertise, and mentorship to the Quality team, while maintaining the highest standards of GMP compliance.
**_Main Responsibilities_** :
**Batch Review & QP Support**
+ Perform compliance reviews of third-party batch documentation, including review of technical documents and prepare batches for QP review/certification.
+ Review and maintain the Product Specification Files to ensure accuracy and compliance.
+ Manage batch review trackers, ensuring timely allocation of work across the QA team.
**Quality Systems & Compliance**
+ Raise and manage Events, Deviations, CAPAs, and Non-Conformance Reports in a timely manner, escalating to management as required.
+ Generate and report compliance metrics related to batch record review and QP preparation, ensuring continuous monitoring of QMS effectiveness.
+ Support the investigation and resolution of internal and external quality issues using risk management principles.
+ Author, review, and update SOPs, work instructions, and controlled documents.
**Cross-Functional Collaboration**
+ Partner with Project Managers, QPs, and QA colleagues to drive timely resolution of batch-related issues and corrections.
+ Collaborate effectively across departments (e.g., PMS, Operations, Regulatory) to ensure alignment and timely delivery of objectives.
+ **Inspection & Audit Support**
+ Act as SME for QA batch review during internal and external audits/inspections.
+ Support preparation, coordination, and response activities for regulatory inspections of the Millmount facility.
+ **Leadership & Team Support**
+ Provide guidance and mentorship to Quality Specialists, supporting their development and ensuring adherence to best practices.
+ Promote a culture of compliance, zero overdue actions, and Right-First-Time execution.
+ Deliver QA- and GMP-related training across the site as required.
**Continuous Improvement & Projects**
+ Support departmental and site-wide projects, initiatives, and objectives.
+ Drive continuous improvement activities to strengthen compliance, efficiency, and quality performance.
+ Undertake additional responsibilities aligned to the scope of the role.
**Requirements:**
+ Science Qualification, Degree and/or relevant experience is required
+ 2 to 3 years of sterilles experience in a manufacturing setting with good technical knowledge
+ 7+ year's QA Experience in pharmaceutical or medical device is required.
+ Clinical experience is desirable but not essential.
**Skills & Attributes:**
+ Strong attention to detail with a commitment to quality and compliance.
+ Excellent problem-solving and analytical skills.
+ Effective communication and interpersonal skills for cross-functional collaboration.
+ Leadership ability with experience guiding or mentoring others.
+ Proactive team player with a continuous improvement mindset.
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future ( Employment Opportunity (EEO) Statement:**
_PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status._
_At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture._
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
**We are PCI.**
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
**Role Overview**
The Senior Quality Specialist will play a critical role in ensuring compliance, oversight, and continuous improvement within the Quality department. This position is accountable for supporting Qualified Person (QP) release activities through the review of third-party product documentation, managing batch records, and driving operational excellence across the Quality Management System (QMS). Acting as a key point of contact between cross-functional teams, the Senior Quality Specialist will provide leadership, technical expertise, and mentorship to the Quality team, while maintaining the highest standards of GMP compliance.
**_Main Responsibilities_** :
**Batch Review & QP Support**
+ Perform compliance reviews of third-party batch documentation, including review of technical documents and prepare batches for QP review/certification.
+ Review and maintain the Product Specification Files to ensure accuracy and compliance.
+ Manage batch review trackers, ensuring timely allocation of work across the QA team.
**Quality Systems & Compliance**
+ Raise and manage Events, Deviations, CAPAs, and Non-Conformance Reports in a timely manner, escalating to management as required.
+ Generate and report compliance metrics related to batch record review and QP preparation, ensuring continuous monitoring of QMS effectiveness.
+ Support the investigation and resolution of internal and external quality issues using risk management principles.
+ Author, review, and update SOPs, work instructions, and controlled documents.
**Cross-Functional Collaboration**
+ Partner with Project Managers, QPs, and QA colleagues to drive timely resolution of batch-related issues and corrections.
+ Collaborate effectively across departments (e.g., PMS, Operations, Regulatory) to ensure alignment and timely delivery of objectives.
+ **Inspection & Audit Support**
+ Act as SME for QA batch review during internal and external audits/inspections.
+ Support preparation, coordination, and response activities for regulatory inspections of the Millmount facility.
+ **Leadership & Team Support**
+ Provide guidance and mentorship to Quality Specialists, supporting their development and ensuring adherence to best practices.
+ Promote a culture of compliance, zero overdue actions, and Right-First-Time execution.
+ Deliver QA- and GMP-related training across the site as required.
**Continuous Improvement & Projects**
+ Support departmental and site-wide projects, initiatives, and objectives.
+ Drive continuous improvement activities to strengthen compliance, efficiency, and quality performance.
+ Undertake additional responsibilities aligned to the scope of the role.
**Requirements:**
+ Science Qualification, Degree and/or relevant experience is required
+ 2 to 3 years of sterilles experience in a manufacturing setting with good technical knowledge
+ 7+ year's QA Experience in pharmaceutical or medical device is required.
+ Clinical experience is desirable but not essential.
**Skills & Attributes:**
+ Strong attention to detail with a commitment to quality and compliance.
+ Excellent problem-solving and analytical skills.
+ Effective communication and interpersonal skills for cross-functional collaboration.
+ Leadership ability with experience guiding or mentoring others.
+ Proactive team player with a continuous improvement mindset.
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future ( Employment Opportunity (EEO) Statement:**
_PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status._
_At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture._
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
**We are PCI.**
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
**Role Overview**
The Senior Quality Specialist will play a critical role in ensuring compliance, oversight, and continuous improvement within the Quality department. This position is accountable for supporting Qualified Person (QP) release activities through the review of third-party product documentation, managing batch records, and driving operational excellence across the Quality Management System (QMS). Acting as a key point of contact between cross-functional teams, the Senior Quality Specialist will provide leadership, technical expertise, and mentorship to the Quality team, while maintaining the highest standards of GMP compliance.
**_Main Responsibilities_** :
**Batch Review & QP Support**
+ Perform compliance reviews of third-party batch documentation, including review of technical documents and prepare batches for QP review/certification.
+ Review and maintain the Product Specification Files to ensure accuracy and compliance.
+ Manage batch review trackers, ensuring timely allocation of work across the QA team.
**Quality Systems & Compliance**
+ Raise and manage Events, Deviations, CAPAs, and Non-Conformance Reports in a timely manner, escalating to management as required.
+ Generate and report compliance metrics related to batch record review and QP preparation, ensuring continuous monitoring of QMS effectiveness.
+ Support the investigation and resolution of internal and external quality issues using risk management principles.
+ Author, review, and update SOPs, work instructions, and controlled documents.
**Cross-Functional Collaboration**
+ Partner with Project Managers, QPs, and QA colleagues to drive timely resolution of batch-related issues and corrections.
+ Collaborate effectively across departments (e.g., PMS, Operations, Regulatory) to ensure alignment and timely delivery of objectives.
+ **Inspection & Audit Support**
+ Act as SME for QA batch review during internal and external audits/inspections.
+ Support preparation, coordination, and response activities for regulatory inspections of the Millmount facility.
+ **Leadership & Team Support**
+ Provide guidance and mentorship to Quality Specialists, supporting their development and ensuring adherence to best practices.
+ Promote a culture of compliance, zero overdue actions, and Right-First-Time execution.
+ Deliver QA- and GMP-related training across the site as required.
**Continuous Improvement & Projects**
+ Support departmental and site-wide projects, initiatives, and objectives.
+ Drive continuous improvement activities to strengthen compliance, efficiency, and quality performance.
+ Undertake additional responsibilities aligned to the scope of the role.
**Requirements:**
+ Science Qualification, Degree and/or relevant experience is required
+ 2 to 3 years of sterilles experience in a manufacturing setting with good technical knowledge
+ 7+ year's QA Experience in pharmaceutical or medical device is required.
+ Clinical experience is desirable but not essential.
**Skills & Attributes:**
+ Strong attention to detail with a commitment to quality and compliance.
+ Excellent problem-solving and analytical skills.
+ Effective communication and interpersonal skills for cross-functional collaboration.
+ Leadership ability with experience guiding or mentoring others.
+ Proactive team player with a continuous improvement mindset.
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future ( Employment Opportunity (EEO) Statement:**
_PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status._
_At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture._
Why work for PCI Pharma Services?
At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.
PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
**Data Scientists** working within the Optum Ireland R&D team supporting Optum Home and Community are developing cutting edge analytical products from one of the world's richest healthcare datasets. You will be at the intersection of business, technology and data science. This role will play a critical part in developing the next generation value-based care analytic engine.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities:**
+ Be an independent thinker and advocate of data science methods and applications
+ Research, develop and apply new innovative analytics methods and technologies from other domains to healthcare data
+ The ability for critical thinking outside your immediate sphere of responsibility
+ Work with autonomy and in partnership with other Data Scientists to find solutions to complex problems
+ Leverage technical / analytical expertise across the enterprise to architect, deploy and oversee analytics and technology solutions
+ Prototype new products and solutions that have the capability to transform the industry
+ Ability to articulate and paint a vision, with strong communication and presentation skills, as well as strengths in translating highly complex concepts, results, models and technologies in ways that can be understood by a variety of audiences
+ Be familiar with the state-of-the-art around big data analytics and associated technologies and techniques
+ Have experience with Commercial environments and/or Products (not just internal focused)
+ Be a leader for a variety of projects including proofs of concept, new product / component development, and reengineering initiatives among others.
+ Work as part of a small team, sharing ideas and contributing to the strategic goals
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
**Required Qualifications:**
+ Undergraduate Degree in engineering/computer/statistics
+ Experience in analytics / data science in a business or academic context
+ Demonstrated experience using programming to solve complex technical problems
+ Demonstrated experience accessing data from various data environments
**Preferred Qualifications:**
+ Masters Degree or PhD in a technical field (e.g. computer science, science, engineering, math / stats, physics etc.)
+ Core knowledge of statistics, machine-learning and numerical / computational methods with experience in the application of these methods to business problems
+ Extensive programming experience with Python/Pyspark or other analytics languages
+ Experience working within a software development team and using version control systems such as Git.
+ Experience of large-scale distributed computing environments (Hadoop, Hive, Databricks etc)
+ Experience developing analytical solutions on cloud computing platforms i.e. Azure
+ Experience applying deep learning methods to business problems using TensorFlow, Keras, etc.
+ Experience with supervised and unsupervised learning methods for model build and deployment
+ Experience applying computational algorithms and statistical methods to structured and unstructured data
+ Experience of the US Healthcare sector
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.
#RPO #BBMRTS

Supervisor, Sample Management
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Supervisor, Sample Management to join our diverse and dynamic team. As a Supervisor, Sample Management at ICON, you will play a critical role in overseeing the management, processing, and distribution of biological samples within clinical trials. You will ensure compliance with quality standards and regulatory requirements, contributing to the successful execution of research protocols and the advancement of innovative therapies.
**What You Will Be Doing:**
+ Overseeing the day-to-day operations of the sample management laboratory, including sample receipt, processing, storage, and shipment.
+ Ensuring compliance with applicable regulations, quality standards, and internal policies related to sample management.
+ Collaborating with cross-functional teams to ensure timely and accurate sample processing in support of clinical trial activities.
+ Managing inventory control and tracking systems to maintain proper documentation and chain of custody for all samples.
+ Providing leadership and training to sample management staff, fostering a culture of continuous improvement and quality assurance.
**Your Profile:**
+ Bachelor's degree in a relevant scientific discipline, such as biology, chemistry, or a related field.
+ Experience in sample management, biobanking, or laboratory operations within a clinical research environment.
+ Strong knowledge of regulatory requirements and best practices related to sample handling and storage.
+ Excellent leadership, organizational, and communication skills, with the ability to manage multiple priorities effectively.
+ Detail-oriented with a strong commitment to maintaining high standards of quality and compliance.
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply

Description
Operations is the heart and soul of everything Amazon does. As a Field Quality Assurance (FQA) Specialist you will solve complex challenges, partner with the Quality manager and Operations Managers to ensure timely delivery of goods out of the facilities. The individual in this position You will identify, design, and deliver process improvement solutions for various customer experience initiatives, designed to improve Amazon's ability to deliver directly to customers through its network of 3rd party vendors.
Key job responsibilities
Key job responsibilities
- Effectively manage time and complete daily routes. Communicate with assigned dispatcher any problems or concerns on-road that are impacting completion.
- Document feedback and audit results to help identify strengths, as well as areas of improvement
- Use logical thinking, analytical & problem-solving skills
- Navigate using GPS along a route of addresses provided daily; Track specific Geo Codes for addresses using the on-road application.
- Verify potential access codes and delivery instructions for assigned addresses and update records as needed.
- Interact with property managers to provide information from Amazon regarding deliveries; record any provided instructions or feedback
- Interact with property managers as needed to address concerns with service levels being provided.
- Monitor vendor training compliance; analyze and recommend process improvement solutions that positively impact the customer experience.
- Observe deliveries in the field to identify barriers to first-time delivery success; recommend solutions and improvements to Amazon's systems and processes
A day in the life
You will have the exciting opportunity to make history by becoming a member of a Quality Assurance team whose purpose is to solve complex challenges and to create unprecedented customer experiences on a daily basis. We're looking for innovation and problem-solving skills, and a passion to create world class customer experiences that will change the face of commerce.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint to help us do just that.
Basic Qualifications
- Advanced proficiency in English language, in both written and verbal communication
- Relevant experience working with data analytics and using these metrics to identify problems
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Customer service skills to effectively communicate with internal and external partners
- Experience using a transportation management - Parcel delivery experience, with market/geographic expertise
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and

**Senior Staff Microbiologist**
Are you ready to make a real impact in a global leader dedicated to delivering safe, high-quality medical devices? We're seeking a top-tier Senior Staff Microbiologist to play a critical role in shaping our microbiological and sterilization strategies ensuring the safety and compliance of our products worldwide.
If you're a driven, innovative influencer with a proven track record in microbiology, from pharma or medical devices, and fluent in English and/or French/German, we want to hear from you!
**What you will do:**
+ Define and execute the GQO T&E global strategy to guarantee safe, high-quality sterilized products while ensuring full regulatory compliance.
+ Lead critical processes such as cleaning, sterilization, environmental monitoring, and product testing.
+ Coach, mentor, and elevate awareness across functions on Micro & Sterility best practices.
+ Serve as the subject matter expert on regulatory standards (FDA, ISO, MDSAP, etc.) and local procedures.
+ Analyze sampling and monitoring data using advanced statistical techniques to identify trends and control points.
+ Review and approve qualification, validation, testing reports, and process improvements.
+ Drive proactive communication to resolve product issues swiftly, minimizing supply chain disruptions.
+ Collaborate seamlessly across global teams, supporting product transfers and the introduction of new innovations.
+ Continuously identify opportunities to enhance efficiency, quality, and margins.
**What you need:**
Required:
+ Bachelor's or Master's in Microbiology or a related field.
+ 6+ years of relevant experience, including at least 2 years in microbiology.
+ Hands-on experience working with regulatory agencies (FDA, MoH, TUV, etc.) and a deep understanding of US and international Microbiology standards for medical devices or pharma.
+ Exceptional communicator with outstanding negotiation and influencing skills.
+ Proven ability to manage multiple projects independently within a complex, matrix organization.
+ Creative thinker, adept at problem-solving, data analysis, and making data-driven decisions.
+ Fluent in English; and proficiency in French or German.
+ Strong interpersonal skills, excellent collaborator, and influential network builder.
**What we offer:**
+ **Flat hierarchies and responsibility.** Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
+ **We grow talent.** At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
+ **Team spirit & engagement.** We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
+ **Competitive salary and Benefits.** With us, you will receive a competitive salary and benefits commensurate with your job.
+ **Recognition of your performance.** At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
+ **Employee Resource Groups (ERGs).** Our ERGs are dedicated to fostering an inclusive, diverse, and supportive workplace environment. They provide opportunities for development, networking, and collaboration, and are open to all employees. Our ERGs are committed to promoting inclusion and belonging, helping every individual thrive and contribute to our shared success.
**Know someone at Stryker?** Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at ** is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

**Senior Staff Microbiologist**
Are you ready to make a real impact in a global leader dedicated to delivering safe, high-quality medical devices? We're seeking a top-tier Senior Staff Microbiologist to play a critical role in shaping our microbiological and sterilization strategies ensuring the safety and compliance of our products worldwide.
If you're a driven, innovative influencer with a proven track record in microbiology, from pharma or medical devices, and fluent in English and/or French/German, we want to hear from you!
**What you will do:**
+ Define and execute the GQO T&E global strategy to guarantee safe, high-quality sterilized products while ensuring full regulatory compliance.
+ Lead critical processes such as cleaning, sterilization, environmental monitoring, and product testing.
+ Coach, mentor, and elevate awareness across functions on Micro & Sterility best practices.
+ Serve as the subject matter expert on regulatory standards (FDA, ISO, MDSAP, etc.) and local procedures.
+ Analyze sampling and monitoring data using advanced statistical techniques to identify trends and control points.
+ Review and approve qualification, validation, testing reports, and process improvements.
+ Drive proactive communication to resolve product issues swiftly, minimizing supply chain disruptions.
+ Collaborate seamlessly across global teams, supporting product transfers and the introduction of new innovations.
+ Continuously identify opportunities to enhance efficiency, quality, and margins.
**What you need:**
Required:
+ Bachelor's or Master's in Microbiology or a related field.
+ 6+ years of relevant experience, including at least 2 years in microbiology.
+ Hands-on experience working with regulatory agencies (FDA, MoH, TUV, etc.) and a deep understanding of US and international Microbiology standards for medical devices or pharma.
+ Exceptional communicator with outstanding negotiation and influencing skills.
+ Proven ability to manage multiple projects independently within a complex, matrix organization.
+ Creative thinker, adept at problem-solving, data analysis, and making data-driven decisions.
+ Fluent in English; and proficiency in French or German.
+ Strong interpersonal skills, excellent collaborator, and influential network builder.
**What we offer:**
+ **Flat hierarchies and responsibility.** Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
+ **We grow talent.** At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
+ **Team spirit & engagement.** We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
+ **Competitive salary and Benefits.** With us, you will receive a competitive salary and benefits commensurate with your job.
+ **Recognition of your performance.** At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
+ **Employee Resource Groups (ERGs).** Our ERGs are dedicated to fostering an inclusive, diverse, and supportive workplace environment. They provide opportunities for development, networking, and collaboration, and are open to all employees. Our ERGs are committed to promoting inclusion and belonging, helping every individual thrive and contribute to our shared success.
**Know someone at Stryker?** Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at ** is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.