15 Staffing Solutions jobs in Ireland

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
**This role will be based in Dublin.**
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
We are looking for an? **Account Director?** to join our **DACH Staffing team** ?as?a trusted adviser?with a relentless focus on?bringing value to our customers?within?Mid-Market sector. You will be responsible for helping our customers effectively engage with?our?Talent Solutions. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients' best interest in mind and act as their internal advocate to ensure they are set up for success?
**Responsibilities:?**
+ Builds relationships with multiple stakeholders (vertically and horizontally) across the customer's?organization?
+ Asks layered, open-ended questions to understand and clarify customer's objectives and challenges beyond surface-level?detail?
+ Leads with solutions, not products, when making recommendations aligned to customer objectives?
+ Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders?together?
+ Thinks commercially and applies business acumen when crafting & negotiating commercial?agreements?
+ Uses data and insights to support investment recommendations or overcome customer?objections?
+ Proactively mitigates churn risk by adopting a smart, customer-centric approach
+ Engages customers?throughout and adapts?a?strategy when needed to optimize?ROI?
+ Drives customer growth by proactively identifying opportunities to deliver greater customer?value?
+ Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment?
**Basic Qualifications:**
+ 2+ years of applicable sales experience
+ Business fluency in English and German
**Preferred Qualifications:**
+ Experience with HR and/or recruitment
+ Background working in a recruitment agency
+ BA/BS degree or equivalent in a related field
+ Experience selling SaaS and/or IT solutions
+ Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
+ Excellent communication, negotiation, forecasting, strategic planning and business acumen skills
+ Demonstrated ability to find and manage high-level business in fast paced sales environment
+ Ability to gather and use data to inform decision making and compelling storytelling
+ Ability to orchestrate the closure of business with an accurate understanding of prospect needs
+ Ability to collaborate and include multiple business partners
**Suggested Skills:**
+ Negotiation
+ Forecasting
+ Communication
+ Strategic Planning
+ Business Acumen
**Global Data Privacy Notice for Job Candidates ?**
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
Join us to transform the way the world works.
**This role will be based in Dublin.**
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works?
We are looking for an **Associate Account?Director?** to join our team in contributing to successful client relationships with corporate clients in the SMB market. You will be responsible for making sure that clients renew their contracts with LinkedIn's?talent?and learning?products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LinkedIn's solutions?best meet the clients' needs?
**Responsibilities:?**
+ Execute small account contract renewals that maximize contract value while protecting and enhancing the customer?relationship?
+ Own, drive and manage the renewal process for a high volume of?customers?
+ Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time?closure?
+ Provide executive management with complete visibility to renewals and solicit executive involvement as?required?
+ Communicate risk clearly and take the lead in developing resolution?strategies?
+ Accurately maintain a quarterly forecast of renewals in your territory
**Basic Qualifications:**
+ Fluency in both German and English
+ 1+ years of experience in sales or account management with a focus on negotiating contracts?
**Preferred Qualifications:?**
+ Experience with recruiting/HR software, SaaS opportunities and Salesforce.com?
+ Proficiency in MS Office (Outlook, Excel,?Word?and PowerPoint)?
+ Strong understanding of the talent acquisition/staffing agency industry?
+ Solid negotiation skills that allow for value-based contract negotiations at the senior level?
+ Excellent communication and project,?time?and customer management skills?
+ Demonstrated ability to find, manage and close Enterprise businesses in an?evangelistic sales?environment
**Suggested Skills:?**
+ Negotiation
+ Communication
+ Customer Management
+ Time Management
**Global Data Privacy Notice for Job Candidates ?**
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants:

**WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.**
The **Conrad Dublin** is a 5* hotel and part of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We are one of the best 5* luxury hotels in the country.
_ "Conrad is Empowering and Bold" _
**Benefits**
Working for Hilton means you are joining an international company with more than 6200 hotels across the globe with countless benefits & career development opportunities such as:
+ **Travel** - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
+ **Team Member Gym -** a dedicated team member gym with free access 7 days a week
+ **Benefit** - Discounted rates for Conrad Team members across a wide range of retailers
+ **Development** - Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
+ **Holidays** - 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
+ **Maternity & Paternity** - Paid leave for those that qualify
+ **On shift** - complimentary meals on duty & uniforms provided
# The Job RoleOpportunity to support the Director of HR and the Training Manager in carrying out their functions by assisting with admin, social media, communication, special projects, reporting and recognition activities .
# The CandidateThe ideal candidate should:A Hospitality degree and experience in a luxury hospitality environment.Have an authentic **passion** for hospitality and an **eagerness** to make Guests' stays perfectPossess excellent **communication** & **organisational** skillsHave impeccable **grooming** standards
It would also be advantageous if you:
Someone who has Operational Hotel experience
Someone with a Luxury Mind set
Someone with extraordinary communication skills
+
**Job:** _Human Resources_
**Title:** _Human Resources Executive_
**Location:** _null_
**Requisition ID:** _HOT0BUC2_
**EOE/AA/Disabled/Veterans**

Unlock your potential as an Abbott Intern. Join us to work on impactful projects, learn from senior leaders, and build your career. Here you can:
+ Contribute to meaningful, challenging projects with a direct impact on our business
+ Have regular access to senior leadership providing you with an opportunity to grow and learn from the best each day
+ Develop your career and grow your knowledge through targeted training, a global intern community, and the opportunity to build your network
+ Access perks that keep you supported both inside and outside the office
**The Opportunity**
Our Interns provides a meaningful, professional, hands-on experience to students with proven academic performance and leadership potential. We hire students majoring in (Human Resources) into our programs based on business needs. Ideal candidates will combine technical and business knowledge with analytical strength and creative problem-solving abilities.
Abbott's global business offers opportunities to work across a range of fields, which may include the following areas, along with additional activities depending on business needs:
Human Resources:
+ Support execution and improvement of Human Resources Standard Work across Operations
+ Business HR Partnership
+ Talent Development.
**What are we looking for?**
Eligible applicants should be:
+ Available for a 6, 9 or 12month placement to start between January to June 2026 (aligned with academic work placements dates)
+ Internship placements may be during or at the end of your undergraduate or post graduate course.
+ Pursuing a relevant third level undergraduate or post graduate qualification in a Human Resources discipline
+ Candidates must be tracking to or have a minimum of 2.1 Grade in their undergraduate course.
+ Excellent communicators, team players and Innovators.
+ Passionate about STEM and interested in pursuing a career in a STEM environment.
+ A flexible and innovative approach to work.
+ Flexibility to be based at one of our Abbott sites listed above
**Location**
Donegal
Career growth and future opportunities are pillars of our program. Students who continuously excel in our early career programs are encouraged to apply for Abbott's Professional Development Programs or other full-time positions.
For further information on our company please visit Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

Position: Human Resource GeneralistLocation: Maynooth, Co. KildareType of Job: Full-time PermanentSalary: €40K - €45K DOETeamworx are delighted to partner with this Family run business with operations in both UK & Ireland with 250 employees.  This is a hands-on role where you will have the opportunity to put your stamp on process and procedure along with providing leadership guidance and support. Responsibilities: First point of support and contact for Line Managers on all matters relating to Human Resources, including employee relations, grievance and disciplinary and performance management. Review and management of all HR policies, procedures, staff handbooks, contracts and any other HR documentation as required in line with legislative changes to ensure compliance and best practice. Maintenance of employee records, ensuring accuracy and compliance with employment law and GDPR.Take a hands on role in the recruitment process. Co-ordination of the new starter induction and on-boarding process in line with each specific role across the business. Work closely with our H&S Manager and Compliance Manager to design, develop and deliver effective training on all relevant aspects of Health & Safety. Produce reports around KPI’s for business usePayroll Requirements & Skills: 1-2 years of hands on experience across the full range of human resource functions. CIPD qualified. Strong experience creating, maintaining and continually improving business processes and policies. Ability to facilitate, influence and negotiate in order to resolve conflict and achieve desired outcomes. Comprehensive knowledge of employment laws, standards and regulations.Payroll processing experience would be beneficial Excellent communication skills Experience implementing systems is desirable but not essential.If you are an experienced HR professional looking for a hands-on role within a progressive company, please call Denise or Elaine Coen Byrne on 045 898037 or  #INDRTLTeamworx deal in all areas of Head Office, Retail & Hospitality Roles. For many more vacancies check out out website on teamworx.ie or drop us a line on 045898037 to talk through your next career move.

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
MongoDB is hiring a Director of Employee Experience to join our EMEA Employee Experience organization. The role will report into the Senior Director of EMEA Employee Experience and will be responsible for scaling business processes while supporting leaders to optimize the experience of working for MongoDB. You will oversee a team of regional and functional experts and act as the primary escalation point for complex or sensitive employee experience matters.
The ideal candidate is passionate about people, thrives in a fast-paced environment, and brings both operational excellence and a people-first mindset. You'll partner closely with HR, business leaders, compliance, benefits, IT, and other key stakeholders to ensure our employee experience is seamless, compliant, and reflective of our company values. This role requires a proactive and collaborative individual with excellent communication skills, capable of leading and guiding the HR team in maintaining a compliant and ethical workplace.
The Employee Experience Team at MongoDB is the face of HR to the approximately 6,000 employees globally. The team is responsible for providing full employee life cycle service delivery from onboarding to separation management in partnership with the rest of the People Team including the following CoEs: Workplace, Recruiting, Total Rewards, Learning & Development, Employee Engagement & Inclusion, HR Business Partnering and HR Operations. The team is also responsible for policy and process enhancements including regional compliance as well as developing programs to enhance manager capability across the company.
We are looking to speak to candidates who are based in Dublin for our hybrid working model.
**Key Responsibilities:**
+ Management: Lead, inspire, and develop your team, fostering a culture of trust, accountability, and continuous improvement.
+ Oversight: Manager resources across multiple countries to ensure effective prioritization of projects/cases etc.
+ Serve as the main escalation point for the team on complex or high-impact employee experience issues.
+ Partnership: Partner with global HRBPs and COEs to support achieving the business goals within the region.
+ Culture Ambassador: Focus on manager and leadership enablement; support and promote a values-based culture and effective hybrid working environment in partnership with Workplace and local leadership
+ Performance Management: Coach and enable leaders to set clear expectations, provide regular feedback, and manage employee performance
+ Employee Relations: Support our commitment to a safe and balanced workplace by evaluating employee complaints to make appropriate recommendations to address the matter. Conduct mediation sessions when necessary.
+ Process Improvement: Identify opportunities to optimize MongoDB People processes, systems, tools, and workflows for greater efficiency and employee satisfaction.
+ Compliance: Stay updated on employment law and current legislation related to Human Resources, overseeing knowledge management, documentation, and process governance to enable consistency, compliance, and scalability.
+ Coaching: Act as a trusted advisor, applying your HR expertise and understanding of MongoDB's business to effectively partner with leaders to provide guidance, support, and coaching to drive people development and business results
+ Knowledge: Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
**Requirements**
+ Bachelor's degree in HR or related field with at least 10+ years of well-rounded experience in progressive HR roles with at least 5 years in a leadership position. Must have strong performance management, coaching, business partnership, and HR operations background. Experience in a high growth technology business is a plus. Relevant certifications are a double plus
+ Prior people leadership experience, preferably with geographically distributed teams.
+ Exceptional communication and interpersonal skills with the ability to influence and engage others
+ Strong understanding and working knowledge of employment laws across EMEA is a must, combined with the proven ability to interpret and guide employment matters, manage grievances, disputes and investigations in alignment with local employment law and regulations
+ Passion for & demonstrated expertise in developing and implementing HR programs and driving operational excellence for a high growth and complex company. We are still building the bridge as we walk, and we need someone who has the organizational & project management skills that are required to do that and enjoys the exhilaration that comes with it
+ Critical thinking skills are important. This includes the ability to analyze a situation or problem, identify the root cause, break solutions down into achievable milestones and make informed data-driven decisions
+ Adaptability and flexibility for two reasons - we are a company that is scaling in a market that is constantly evolving and this role partners with employees at all levels of the organization. You will need to shift regularly between tactical and strategic priorities, deal with a lot of change and focus on driving outcomes across a wide range of levels in the company
+ Ability to handle sensitive and confidential information with discretion
+ You need to be comfortable in an accelerated learning environment and be self-motivated and assertive to succeed
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID

HR Business Partner Place of work: On-site Park West, Dublin 12 / Duration:Permanent / Hours of work:Monday to Friday Office Hours. About the Company and the Role: Auxilion is an award-winning provider of IT support services, technologies, and consulting. We specialise in delivering bespoke solutions for both public and private organisations in the UK and Ireland. Join us at Auxilion, where your unique talents and perspectives are not just welcomed, theyre celebrated! As an HR Business Partner, you will play a pivotal role in supporting our ambitious growth plans in Ireland. With the company set to expand significantly over the next three years, your expertise in human resources will be crucial in driving our success. This role requires a versatile HR generalist. You will work closely with business leaders and line managers, fostering a dynamic environment where our people can thrive and contribute to achieving shared organisational objectives. Position Responsibilities: Strategic HR Partnership Partner with business leaders to implement HR initiatives that align with company goals and enhance overall business performance. Act as a credible coach and confidante to leadership teams while advocating for employees. Drive and enable cultural transformation to support diversity, equity, and inclusion objectives. Provide expertise in change management processes, coaching leadership teams to improve organizational capability and adaptability. Talent Management & Development Lead the execution of talent management frameworks, including talent reviews, succession planning, and leadership development. Collaborate with business leaders to implement tailored training and development programs that enhance skills and align with business needs. Support hiring managers and Talent Acquisition teams to attract, hire, and onboard top talent efficiently and effectively. Employee Relations & Compliance Serve as the primary point of contact for employee relations matters, ensuring timely and fair resolution of workplace concerns. Conduct thorough and impartial investigations into workplace issues, ensuring compliance with company policies and employment legislation. Performance & Total Rewards Management Execute our performance management process, supporting leaders in providing regular feedback and career development opportunities to employees. Act as a coach and mentor to managers and employees, promoting a culture of continuous improvement and high performance. . Culture & Employee Engagement Champion a vibrant and inclusive workplace culture that aligns with business objectives and company values. Develop and implement initiatives to boost employee engagement, ensuring a high level of job satisfaction and team morale. Team Support: Actively support and contribute to HR projects and other People initiatives, bringing innovative ideas and solutions to enhance the People and Talent function and services. HR Operations & Data-Driven Decision Making Analyse HR metrics and workforce data to identify trends and provide insights to leadership for informed decision-making. Share HR best practices with colleagues, contributing to the continuous improvement of HR processes and initiatives. Technical Competencies: HR Information Systems Proficiency: Ability to use advanced HR software and systems for data management and analytics. Data Analysis and Reporting: Skills in analysing HR data to derive insights and inform decision-making. Employment Law Knowledge:Understanding of employment laws and regulations in the UK. This includes knowledge of compliance requirements, labour relations, and legal aspects of HR management. Talent Management Framework: Knowledge in talent evaluation and succession planning models. Performance Management Framework:Knowledge in performance evaluation systems. Ability to utilize relevant software tools to track and assess employee performance. Communication and Collaboration Tools:Proficiency in using digital communication and collaboration platforms like Microsoft Teams, or Zoom, especially in remote or hybrid work environments. Business Competencies: Strategic Thinking:Ability to align HR strategies with overall business objectives, understanding the broader business context and how HR can drive organizational success. Financial Acumen: Understanding of financial principles, budgeting, and cost-management strategies. Organizational Development:Knowledge of organizational structures, functions, and dynamics. Change Management:Familiar with change management within the organization. Problem-Solving and Decision Making:Ability to identify issues, analyse information, and develop solutions to complex problems. Skills in making informed decisions that benefit the organization. Leadership and Influence:Strong leadership skills to guide and motivate teams. Ability to influence stakeholders at all levels, including senior management. Negotiation and Conflict Resolution:Skills in negotiating effectively with various parties and resolving conflicts in a constructive manner. Project Management:Knowledge in planning and executing projects, ensuring they are completed on time, within budget, and meet the desired objectives. Communication and Interpersonal Skills:Excellent verbal and written communication skills, along with the ability to build and maintain strong relationships across the organization. Innovation and Creativity:Ability to think creatively and propose innovative solutions to HR and business challenges. Risk Management:Understanding of risk assessment principles and the ability to identify and mitigate potential risks to the business. Customer Focus:Understanding internal and external customer needs, focusing on delivering solutions and services that meet these needs. Global and Cultural Awareness: Awareness of global business trends and cultural diversity, and the ability to work effectively in a multicultural environment. Ethics and Integrity:Strong ethical standards and integrity, ensuring HR practices are transparent and fair. Our Company, Auxilion About Us Work matters. Its where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow. Skills: HR Business Partner Employment Law Employee Relations HR Administration

The Gambling Regulatory Authority of Ireland (GRAI) is a new statutory body that is responsible for the licensing and regulation of gambling, gaming, betting and certain lottery activities. Our role is to make sure gambling activities are well-regulated and fair. The Role Reporting to the Director of People and Corporate Services, the Assistant Director of Human Resources (AP - Standard Scale) will have the responsibility for developing the GRAI HR Strategy, workforce planning including identifying and recruiting specialist expertise, on-boarding & off-boarding of staff and the roll-out of effective performance management and the development of the Learning, Development and Training Plan ensuring that staff are equipped to deliver on the GRAI remit. Supporting the Director of People and Corporate Services, the Assistant Director will manage the HR Operations, L&D, employee engagement, industrial relations, including grievance and disciplinary processes, and attend the Workplace Relations Commission (WRC) as required. This role involves contributing to and managing the development of corporate strategy and annual business planning, fostering a strong corporate culture, and positioning the GRAI as an employer of choice. Essential Criteria ? To be eligible to apply for this role, you must clearly demonstrate in your application form that you meet the following essential criteria: A Bachelors degree (minimum NFQ Level 7) in Human Resources, Business, Organisational Psychology, or other related field. A minimum of five years cumulative experience in Human Resources, including at least three years in a management or senior HR advisory role involving strategic planning, policy development, or operational delivery. Proven ability to lead an HR function with excellent working knowledge of HR organisational policies and procedures. Proven experience in leading or supporting recruitment and performance management processes Demonstrated ability to contribute to strategic HR initiatives, including preparing or supporting submissions for resource planning, workforce reviews, or organisational design projects Demonstrated track record in all of the following HR areas: Employee Relations or Industrial Relations Employee Engagement Learning and Development Talent Management and Retention Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and experience using HR Information Systems for reporting and analysis. Desirable Criteria A Masters degree (NFQ Level 9) in Human Resources, Strategic Management, or a related discipline. Formal qualification with CIPD. Demonstrated experience working in a public sector or regulated environment. Proven ability to handle sensitive or confidential information with a high level of discretion and professional integrity How to Apply Conscia Talent will be managing all aspects of the recruitment process on behalf of the Gambling Regulatory Authority of Ireland. Applications should be made online through Conscia Talent's website and by attaching a completed application form, downloadable at Conscia's website. Your application must be submitted on the website not later than 3pm (Irish time) on Monday 1 September 2025. If you do not receive an acknowledgement of receipt of your application within 24 hours of applying, please contact Conscia Talent.

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Role/ Department: As a HR Specialised Services Senior Analyst at Northern Trust, you are the first point of contact for employee and manager queries. We provide guidance and coaching to partners and managers on our HR Policies and Programs and are stewards of HR Data and processes. You will assist in the administration of various Human Resource programs, services, and processes supporting the EMEA region. This role will interact with all levels of employees to answer HR questions and resolve issues while complying with company and legal policies. The role covers operations across 10 countries in the region covering a combination of activities that include, but are not limited to: HR Call Centre & Case Management Activity Flexible Working Applications Benefit Administration Background Screening including Recurring & Regulatory Checks Time & Labour Compliance Leave Administration Official Title Promotions Regulatory Role administration RFP & Reporting Updating and maintaining partners data throughout their lifecycle where required Job responsibilities will vary and, the Senior Analyst must be able to demonstrate prioritization of multiple assignments and can easily be rotated or reassigned in order to balance the workload within the team. The key responsibilities of the role include: Responds to questions and counsels employees and managers on HR policies and processes, HR systems, employee data, and assists with data updates. Inquiries may come in via multiple channels (e.g. e-mail, phone, case management system). Utilises knowledge base, call tracking systems and/or third party resources to educate customers of the HR Services available to them. Encourages self-service tools such as the HR Portal and other systems when appropriate. Utilizes good judgment to resolve more complex or non-routine matters on their own and within corporate guidelines / standards. Will also be able to differentiate when critical matters need to be escalated to appropriate subject matter experts. Demonstrates a positive, professional, customer and delivery orientated image of the company. Acts as a role model to other team members, including clients / customers who seek assistance from the HR services team. Is proactive with providing continuous status updates, guidance, and information to customers, key stakeholders, and peers within the HR functional area team(s) to ensure case resolution. Provides feedback and recommends process improvements to management. Processes HR Services requests such as leave requests, Time & Labour issues & other data updates, etc. including complex & non-routine requests. Performs HR operational processes such as onboarding, offboarding, background checks, leave administration, etc. Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional area(s) of responsibility. Adheres to all service level agreements (SLAs) established by the HR functional area(s). Appropriately documents case details and relevant information in the case management system. Ensures all functional documentation is up-to-date and available for HR processes. Senior Analysts will have strong technical skills in multiple areas of expertise and a broader knowledge of HR areas that the HR Services team supports. Senior Analysts will act as a training resource for other HR Service Analysts. Senior Analysts will participate in User Acceptance testing of new systems or features of existing systems. Skills/ Qualifications: The successful candidate will benefit from having: A College or University degree and/or relevant work experience in human resources is preferred. Experience in a call centre environment may also be applicable to this role. Demonstrated ability to handle complex / non-routine inquiries. Excellent customer service/client relationship skills. Demonstrated ability to work under pressure. Accuracy and high attention to detail. Excellent oral/written communication skills. The ability to work as part of a team in a fast paced, dynamic and demanding environment. Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at . We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.