6 Technical Engineering jobs in Ireland
Technical Solutions Engineering Manager II
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_corporate_fare_ Google _place_ Dublin, Ireland
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
**Minimum qualifications:**
+ Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
+ 13 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
+ 5 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
+ 3 years of experience managing a technical team in a cloud computing environment, or equivalent experience in a similar customer facing role.
**Preferred qualifications:**
+ 8 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements.
+ 3 year of experience managing a technical, customer-facing team.
+ Ability to analyze data using a structured query language.
+ Excellent communication skills to formulate and articulate contractual, technical, financial and value points with partners and internal Google teams.
**About the job**
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Lead a team of individuals and set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
+ File issue reports against product, documentation and procedures by documenting desired behavior and steps to reproduce, and driving bugs to resolution.
+ Suggest code-level resolutions for complex product bugs by leveraging relevant tools and effective communication to all stakeholders internally and externally.
+ Resolve technical incidents and escalations by performing analysis utilizing relevant tools (e.g., SQL, R, Python) and leveraging custom data infrastructure or existing data models as appropriate, and formulating and interpreting data to reach specific conclusions and next steps.
+ Identify opportunities and build solutions to improve support or empower customers to solve issues by using self-service tools and documentation.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Technical Director of Electrical Engineering
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Technical Director of Electrical Engineering
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Engineering Support Specialist
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Engineering support specialist
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This position provides comprehensive administrative and coordination support, facilitating effective communication, documentation control, and training management within the department.
The role requires a detail-oriented and proactive individual capable of managing multiple tasks while maintaining compliance with company procedures and quality standards.
Role Functions (Functions include, but are not limited to, the following) Engineering Department Administration: Manage day-to-day administrative duties within the Engineering department, supporting engineers and management to optimize workflow and departmental efficiency.
Procedure Updates: Assist in the review, update, and distribution of engineering procedures to ensure all documentation reflects current practices and regulatory requirements.
Engineering Document Control: Oversee the issuance, tracking, and retention of engineering documents, ensuring all records are accurate, up-to-date, and compliant with document control policies.
Requisition and Purchase Order (PO) Administration: Support the procurement process by managing requisitions and purchase orders related to engineering projects, liaising with suppliers and internal stakeholders to ensure timely processing.
Quality Assurance (QA) Document Room Oversight: Maintain and organize the QA Document Room, ensuring secure storage, easy retrieval, and proper handling of quality-related documents.
Meeting Room Coordination: Manage meeting room bookings for contractors and visitors who do not have access to the company system, as well as coordinate ad hoc meeting requests and logistics to support departmental activities.
Engineering Training Coordination: Coordinate training schedules, track attendance, and maintain training records for the Engineering department, ensuring compliance with internal and external training requirements.
Experience, Knowledge & Skills Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proficiency in document control systems and Microsoft Office Suite Experience with procurement processes and PO administration Knowledge of quality management systems and regulatory compliance Ability to work independently and as part of a team.
Demonstrated ability to work within a regulated manufacturing environment Qualifications & Education Minimum Education: Leaving Certificate (or equivalent secondary education qualification) is required.
A relevant third-level qualification (e.g., Level 6 or 7 on the National Framework of Qualifications in Ireland) in Engineering, Business Administration, Quality Management, or a related discipline is highly desirable.
Preferred Qualifications: Diploma or certificate in Engineering Technology, Quality Assurance, or Document Control.
Training or certification in Quality Management Systems (e.g., ISO 9001, GMP) is an advantage.
Additional Skills and Competencies: Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook, Power Point).
Familiarity with document management systems and electronic quality management systems (e QMS).
Excellent organizational and communication skills.
Skills: Business Administration Quality Management Document Control GMP
Lead Performance Support Consultant (Escalations Engineering)

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The Lead Performance Support Consultant (Escalations Engineering) role is a unique opportunity to join the Customer Service and Support team working with some of our largest customers with their toughest performance and scalability challenges. You will be accountable for driving the successful closure of critical escalated technical issues for our most complex and strategically important customers.
As someone who can think outside the box, you will work on a mixture of reactive and proactive engagements where your technical troubleshooting skills in the stack will come to the fore. In addition, your top-notch consulting skills will be put to good use as you will take on the role of "trusted advisor" to help turn a bad situation around and help customers get maximum value from our platform.
We offer highly competitive base salaries and benefits including generous holiday allowances, bonus scheme, stock options, and flexible working arrangements. Our inclusive work culture embraces belonging and individuality, collaboration, and customer orientation.
Our customers are our North Star and we are passionate about making them successful!
**What you get to do during a typical week:**
You will be partnering with our largest customers & Internal stakeholders to identify and root cause performance and scalability issues impacting their ServiceNow deployments. Successful hires will get a chance to:
+ Use problem solving skills along side industry leading tools to holistically analyse ServiceNow instances to identify and remediate resource contention at all layers of the stack
+ Explore platform Java and JavaScript code to gain a detailed understanding of the behavior of ServiceNow applications
+ Improve the throughput of Java Virtual Machines (JVMs) by deep diving into memory allocation and garbage collection tuning
+ Optimize relational database performance by refactoring queries at the application layer or by applying tuning within the database itself
+ Use extensive lab / test environments to reproduce and root cause issues impacting customer's ServiceNow deployment(s)
+ Engage with cross functional teams to highlight identified product defects, assist with implementation of work arounds, or devising long term fixes
+ Drive improvement from within by creating high quality knowledge articles, developing tooling for use within the support organization, or mentoring and training junior colleagues
+ Build and deliver compelling presentations to a variety of internal and customer stakeholders acting as a trusted advisor on how they can improve the performance of their ServiceNow deployment and adhere to leading practice guidelines
**To be considered for this role, you will have**
+ 10+ years of progressive experience in technical support, software development, performance laod testing or professional services
+ Expert level working knowledge of the components in a web applications stack
+ Experience with one (or more) scripting languages : e.g. JavaScript, Python, Perl, Unix Shell, Windows Powershell etc.
+ Experience with working (or debugging) Object Oriented code (Java preferred)
+ Excellent working knowledge of one (or more) Relational Database technologies e.g. Oracle / MySQL / SQL Server / PostgreSQL
+ Strong problem-solving, leadership, time management, and critical thinking skills
+ Excellent communication and presentation skills with an aptitude for learning new technologies
**Whilst not essential requirements, skills and experience with the following will be highly regarded**
+ Prior experience of ServiceNow Architecture is preferred but not essential as full product training will be provided
+ Performance tuning of databases + SQL query tuning
+ Prior experience of Cloud/SaaS software
+ Knowledge of memory management, including core / heapdump analysis (Java heap dump analysis preferred)
+ Fundamental understanding of ITSM, ITIL, or CMDB
+ Experience administering: Linux/Unix OR Microsoft Windows Server
+ Experience of Firebug, Chrome Developer Tools, Fiddler, etc.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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