82 Technical Experts jobs in County Dublin

**Summary:**
Meta is seeking a Lead Mechanical Subject Matter Expert (SME) to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our systems operate to meet the demands of our customers. The Lead Mechanical Subject Matter Expert will be a part of the Facility Operations team and will lead and manage a team of mechanical SMEs who are the data center mechanical system technical operations experts. The candidate will need to have a broad understanding of mechanical system and equipment function and will be responsible for procedure-based mechanical maintenance, troubleshooting, repair, training, and project oversight. The Lead Mechanical Subject Matter Expert will need to be experienced in diverse technologies such as chiller systems, evaporative cooling, DX cooling, water distribution and treatment, emergency diesel generators, and fire suppression systems, and have a working knowledge of building automation systems and electrical distribution. In addition to a good technical capability, this candidate will be equipped with leadership and management skills that will be essential for team alignment to global strategies.
**Required Skills:**
Lead Mechanical Subject Matter Expert Responsibilities:
1. Hire, develop, mentor, and manage an onsite team of mechanical subject matter experts, including performance and HR aspects
2. Ensure appropriate cross-functional collaboration between local mechanical team and applicable local and global teams
3. Serve as an onsite technical/consultative resource on mechanical infrastructure systems and equipment, with emphasis on practical/field application
4. Contribute to mechanical safety program for site
5. Plan, resource, author or approve work packages to cover mechanical troubleshooting, repair, retrofit, and maintenance activities, with an emphasis on assessing & mitigating personnel and system risk
6. Support the full lifecycle of work management responsibilities for mechanical systems including work planning, approval, execution, and closeout
7. Conduct or oversee hands-on troubleshooting, repair, retrofit, and maintenance of mechanical infrastructure systems and equipment
8. Oversee mechanical system configurations and component upgrades to ensure system integrity is maintained and that all modifications to existing systems comply with best practices, including change control processes
9. Provide Quality Assurance/Quality Control (QAQC) oversight of construction projects & maintenance activity
10. Lead and/or participate in root-cause analysis activities in area of expertise, specifically mechanical infrastructure systems and equipment
11. Ongoing monitoring of mechanical systems health, identifying potential issues and implementing corrective actions to prevent equipment failures and ensure continuous operation
12. Provide training to Critical Facility Engineers and other cross functional teams on mechanical equipment, systems, procedures, and changes to include mechanical/fire & life safety/water equipment/systems and procedures
13. Manage vendor relationships for mechanical maintenance and retrofit work
14. Provide feedback on global mechanical maintenance strategies and global mechanical system design improvements
15. Travel expectations: Can be significant during the first 1-3 months for initial training/onboarding and then ongoing occasional travel for factory witness tests, collaboration, etc
**Minimum Qualifications:**
Minimum Qualifications:
16. 8+ years relevant mechanical industry experience or mechanical trade level experience
17. Bachelor's degree in related field plus 3+ years relevant mechanical industry experience will be considered in lieu of 8+ year mechanical industry experience
18. 3+ years in team management
19. Working knowledge of critical facility operations with experience or understanding of procedure-based work
20. Significant experience in comprehending mechanical plans, specifications, and equipment shop drawings
21. Working knowledge of psychrometric charts and refrigeration cycles
22. Working knowledge of electrical, and life safety monitoring and control systems typically used in critical environments
23. Experience interpreting blueprints/CAD drawings
24. Experience working in a highly collaborative, cross-functional environment
25. Proficient with computer systems including documents, spreadsheets, and email
**Preferred Qualifications:**
Preferred Qualifications:
26. Trade Certification or state license in Mechanical (HVAC)
27. Equipment field service engineering experience
28. 7+ years' experience in a data center or other critical environment
29. 7+ years in team management
**Industry:** Internet

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:** **  **
The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)
**Qualifications and technical skills that will lead to your success:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 4+ years customer facing technical support experience
+ Ability to troubleshoot difficult technical issues with ease and complexity
+ Ability to read basic Java/JavaScript code
+ Ability to explain solutions to complex technical problems
+ Personal commitment to quality and customer service
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Technical Support Expert (Sage Intacct)
Job Description:
To own and resolve escalated technical issues regarding Sage Intacct, specifically within the Revenue and Payments verticals. With an in depth understanding of Sage's applications and advanced problem-solving capabilities, Tech Help Desk Representatives provide exceptional support to both Sage customers and our people.
Hybrid - 3 days in our Dublin office
Key Responsibilities:
Technical support focused:
- Where frontline support is unable to find a solution, steps in to independently own, investigate and solve low to complex software or system issues.
- Uses critical thinking, analysis and testing techniques, and in-depth troubleshooting to identify the root cause of customer issues, providing the optimum solution to each case.
- Proactively identifies improvements regarding our software, services, processes, and procedures, actively reviewing customer trends and feedback to spot opportunities for change.
- Maintains in-depth technical expertise by upskilling on applications and systems, as well as processes and procedures, seeking opportunities to educate/share knowledge with other team members.
Customer service essentials:
- Recognizes opportunities to advise customers on how to realize a higher return on investment, improved operations, and increased business efficiency by utilizing existing and additional Sage products and services.
- Owns the customer support experience, providing exceptional assistance by solving customer issues through a variety of channels (telephone, email, chat), adhering to shift schedules, procedures, metrics, and goals.
- Contributes to company knowledge capital by creating and modifying reusable solutions in the knowledge base, reviewing existing articles to ensure technical accuracy
- Documents customer contact, using relevant systems, in a clear, concise, and understandable format, escalating unresolved issues, with pertinent information, to appropriate resources.
Works collaboratively and effectively in a team, acting as a mentor for others in the business.
- Maintains a positive attitude, offering constructive approaches to overcoming difficulties, and treats all individuals with respect.
- Prioritise work for self and others, balancing importance from a customer perspective with operational efficiency, and managing time and resources to ensure the best possible outcome for the customer and Sage.
- Actively participates in internal projects such as improvements to call flow processes, training development, capturing, and maintaining knowledge capital, improving overall support skills, and improving customer service in the department, as time permits.
Skills and know-how:
- Communication: Communicates clearly and effectively (both verbal and written) in a way that the customer understands, providing clear and concise solutions to problems.
- Active Listening: Actively listens to each customer, remaining focused at all times to ensure attentiveness and enable a response that demonstrates an in-depth understanding of the issue at hand.
- Customer Focus: Demonstrates an understanding of customers' needs, going above and beyond to meet and exceed these, in order to build strong and trusted relationships.
- Accountability: Takes responsibility to deliver exceptional customer support, proactively solving problems and driving the best customer outcomes.
- Adaptability: Has the flexibility to adapt to varying customer situations, handling change effectively with a positive approach.
- Technical Expertise: Demonstrates the technical knowledge and skills required to accomplish complex activities in relation to Sage's products and services.
- Analytical Ability: Solves problems through data analysis and critical thinking in order to reach logical conclusions and provide optimal solutions
Technical / professional qualifications:
- Booking Keeping or Accountant Certifications (an asset but not required)
Experience:
- Customer facing role (either by phone, voice, or chat)
- Experience of working with and using IT systems
- Experience in addressing user inquiries in one or more of the Sage applications or industries
#LI-AD1
Function:
Customer Operations
Country:
Ireland
Office Location:
Dublin
Work Place type:
Hybrid
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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

Overview The Role We have an exciting opportunity for a Bulk Bio SME to join our team. The role is to work as a Subject Matter Expert providing technical leadership on Bulk Bio. As a member of the global SME Group the person employed can be located in one of the PM Group offices in Ireland, UK, Belgium, The Netherlands or Poland. We work a hybrid work model while the role will require travel to project meetings/workshops as required. Who we are PM Group is an employee owned, international project delivery firm with a team of 3,800+ people. We are world leaders in the pharma, food, medtech and mission critical sectors. From our network of offices in Europe, Asia and the US, we work with the world's leading organisations. We are focused on growing a sustainable business centred around our people, our clients and trade partners. Responsibilities To be a technology leader in nominated area(s) which includes: Being current in technical and subject knowledge Being aware of upcoming technology changes, developments, innovations Writing papers, presenting at industry conferences Being involved with industry bodies such as the ISPE, ICHEME, BioPhorum Promoting knowledge exchange within the company using appropriate forums, COPs, and teams To perform as an SME for the early project phases (i.e. ideally Site Master Planning, Feasibility, Concept and Basic Design phases). Typically this will include production and/or checking of early phase project deliverables appropriate to discipline speciality. This will include scoping and philosophy documents, production throughput analysis, process flow diagrams, equipment requirements, P&ID's and layout philosophies, early phase project reports To technically assist project teams as required. To undertake Peer Reviews of work performed by other companies. To perform in appropriate SMEs reviews of client sites. To engage with global network of SMEs and other staff and assist in the training and mentoring of the next generation of Subject Matter Experts in the company To participate and/or chair technical design reviews as appropriate To actively support and participate in the PM Group's R&D Team (TechTeam) and associated development and innovation activities. To support BD as required. This may include client visits, client pitches, proposal writing, and preparation of appropriate supporting materials. Travel to Project meetings /workshops as required Other special projects as assigned Specific Knowledge Areas to be covered by the Role include Upstream and downstream unit operations and support functions, as well as familiarity of equipment options available and the selection criteria as to when such options should be chosen. Principles of facility layout such as: Area classifications associated with the required process steps Layout adjacencies Segregation approaches Aspects related to technologies such as: Process closure technologies and approaches Connected and continuous processing Stainless steel and single-use systems Bulk bio automation concepts CIP/SIP Clean utility generation and distribution Waste systems Aspects related to facility operations such as: Operating philosophies GMP Regulatory framework Aspects related to project delivery such as: Basis of design Basis of safety Simulation tools Tech Transfer Commissioning and Qualification Good experience of various modalities and expression systems which may include: Mammalian cells, microbial systems, plant cells, insect cells, blood fractionation, CGT, RNA, Oligonucleotides, Peptides, ADCs, Vaccines Qualifications Bachelor's degree; Masters preferred 15 years+ of appropriate experience in design and/or operations and/or process development A history of wider industry engagement with institutions such as the ISPE and an awareness of key industry technology initiatives and direction Excellent knowledge relating to area of speciality A good understanding of the principles of facility layout and design as appropriate Good appreciation of appropriate Regulatory framework Good presentation skills and be comfortable client interfacing, facilitating workshops and technically assisting project teams. Have the ability to distil down problems to their essence, demonstrate problem solving ability, and have an ability to innovate. Why PM Group? As an employee-owned company, we are inclusive, committed and driven. Corporate Responsibility and Sustainability are the heart of our new 2025 business strategy. Click HERE to read more in our Corporate Responsibility & Health and Safety Report 2023. Inclusion and Diversity are core to our culture and values. Wherever we work, we commit to a culture of mutual respect and belonging by building a truly inclusive workplace rich in diverse people, talents and ideas. Valuing the contributions of all our people and respecting individual differences will sustain our growth into the future. PM Group is committed to ensuring our hiring process is fair and accessible to all and will provide candidates with disabilities with reasonable accommodations required to participate in the recruitment process. If you require any assistance in this regard, please let us know.

Overview As the Subject Matter Expert (SME) - Chemical API for the Group you can be based from any of our Ireland, UK or Europe offices. Hybrid working in the role which will require travel to project meetings/workshops as required. Who we are PM Group is an employee owned, international project delivery firm with a team of 3,500+ people. We are world leaders in the pharma, food, medtech and mission critical sectors. From our network of offices in Europe, Asia and the US, we work with the world's leading organisations. We are focused on growing a sustainable business centred around our people, our clients and trade partners. Responsibilities To be a technology leader in nominated area(s) which includes: Being current in technical and subject knowledge Being aware of upcoming technology changes, developments, innovations Writing papers, presenting at industry conferences Being involved with industry bodies such as the ISPE, ICHEME (or equivalents) Promoting knowledge exchange within the company using appropriate forums, COPs, and teams To perform as an SME for the early project phases (i.e. ideally Site Master Planning, Feasibility, Concept and Basic Design phases). Typically this will include production and/or checking of early phase project deliverables appropriate to discipline speciality. This will include scoping and philosophy documents, production throughput analysis, process flow diagrams, equipment requirements, P&ID's and layout philosophies, early phase project reports To technically assist project teams as required. To undertake Peer Reviews of work performed by other companies. To perform in appropriate SMEs reviews of client sites. To engage with global network of SMEs and other staff and assist in the training and mentoring of the next generation of Subject Matter Experts in the company To participate and/or chair technical design reviews as appropriate. To support process risk assessments (HAZOP-LOPA, FMEA) in order to establish and deliver safe process operations and meet drug substance quality requirements. To actively support and participate in the PM Group's R&D Team (TechTeam) and associated development and innovation activities. To support BD as required. This may include client visits, client pitches, proposal writing, and preparation of appropriate supporting materials. To be 80% bookable. Travel to Project meetings /workshops as required Other special projects as assigned Specific Knowledge Areas to be covered by the Role include Deep knowledge in the processes involved in the development, scale-up and commercial production of Chemical APIs Aspects related to unit operations such as Reactions, Separation Operations, Crystallisation, Gas based reactions. Filtration, Centrifugation, Drying, Milling and blending Principles of facility layout such as: Layout adjacencies Stack-up Segregation approaches Aspects related to technologies such as: Batch, semi-continuous and continuous processing Solvent and reagent handling Materials handling Cleaning technologies Solid, liquid and gaseous waste handling and treatment Automation Utility generation and distribution Aspects related to project delivery such as: Basis of design Safety framework including relief systems, ATEX, and containment Simulation tools Tech Transfer Bid analysis Supplier interfacing Commissioning and Qualification Aspects related to facility operations such as: Operating philosophies GMP Regulatory framework Qualifications Bachelor's degree; Masters preferred Appropriate level of experience around Chemical API facility design and operations A history of wider industry engagement with institutions such as the IChemE, ISPE (or equivalent) and an awareness of key industry technology initiatives and direction Excellent knowledge relating to area of speciality Direct experience working within capital projects and delivery related to process facility design and construction is essential. Good appreciation of appropriate Regulatory framework, such as FDA, EMA, ICH Guidelines Find out more about PM Group and our projects. Why PM Group? As an employee-owned company, we are inclusive, committed and driven. Corporate Responsibility and Sustainability are the heart of our new 2025 business strategy. Please visit our website to read more in our Corporate Responsibility & Health and Safety Report 2020. Inclusion and Diversity are core to our culture and values. Wherever we work, we commit to a culture of mutual respect and belonging by building a truly inclusive workplace rich in diverse people, talents and ideas. Valuing the contributions of all our people and respecting individual differences will sustain our growth into the future. PM Group is committed to ensuring our hiring process is fair and accessible to all and will provide candidates with disabilities with reasonable accommodations required to participate in the recruitment process. If you require any assistance in this regard, please let us know.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:** **  **
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
**Qualifications and technical skills that will lead to success:**
+ **Experience:** 1+ years in a customer-facing **technical support or troubleshooting role**
+ **Troubleshooting:** Demonstrated experience and ability to troubleshoot and resolve complex technical issues in a **structured way** .
+ **Technical Skills:**
+ Ability to read Java/JavaScript code (not required to write).
+ Ability to debug browser and HTML-related issues.
+ Familiarity with ServiceNow (preferred, but not mandatory).
+ Comfortable reading log files
+ **AI Awareness:** Experience in leveraging AI tools, automating workflows, or critically evaluating AI's impact on processes.
+ **Mindset:**
+ Strong critical thinking and "connect the dots" problem-solving.
+ Focused on taking ownership and initiative.
+ Commitment to quality and customer service.
+ Comfortable collaborating with engineers and working in technical environments.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**Introduction**
As an IBM intern, you'll become part of our world-class Support organization through our renowned Internship Program for university students. This is your opportunity to develop in-demand technical skills, gain hands-on experience, and contribute to real-world projects that make a difference.
You'll collaborate with experienced professionals, participate in workshops and training sessions, and build a lifelong network of connections. We're looking for motivated, and talented individuals who believe that no challenge is too big to solve.
**Your role and responsibilities**
In your role, you'll be encouraged to challenge the status quo and devise innovative solutions for IBM and our clients. Our culture of evolution and empathy is focused on long-term career growth in an environment that embraces your unique skills and experience. This role provides an exceptional opportunity to build a strong portfolio, acquire new skills, gain insights into diverse industries, and embrace new challenges for your future career
These positions will commence in January 2026.
**Required technical and professional expertise**
We are seeking individuals currently pursuing a university degree with a track-record of academic success in one of the following fields:
Computer Science, Information Systems, Software Development, Big Data, Artificial Intelligence , Programming and System Analysis, Database Technology, Network Administration and Web Development
Candidates should demonstrate:
-Excellent Communication Skills: Exceptional written and verbal communication skills, with the capacity to convey complex ideas clearly and effectively.
-Excellent Interpersonal Skills: Strong collaboration and relationship-building capabilities, with the ability to thrive in dynamic, agile environments
-Growth Mindset: Demonstrated initiative and enthusiasm for continuous learning, with a proactive approach to acquiring new knowledge and embracing diverse perspectives.
- Analytical Thinking: Demonstrated ability to approach problems with critical thinking and deliver effective solutions.
**Preferred technical and professional experience**
-Knowledge of Windows and Linux Operating Systems
-Knowledge in Enterprise RDBMS (Oracle, DB2, SQL Server)
-Familiarity with Containers (e.g, Docker and Kubernetes)
-Knowledge of at least one scripting language e.g. Bash, Python, Perl
-Familiarity with at least one Network Management application and experience troubleshooting networking issues.
-Knowledge of RedHat OpenShift/AWS would be an added advantage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
As an IBM intern, you'll become part of our world-class Support organization through our renowned Internship Program for university students. This is your opportunity to develop in-demand technical skills, gain hands-on experience, and contribute to real-world projects that make a difference.
You'll collaborate with experienced professionals, participate in workshops and training sessions, and build a lifelong network of connections. We're looking for motivated, and talented individuals who believe that no challenge is too big to solve.
**Your role and responsibilities**
In your role, you'll be encouraged to challenge the status quo and devise innovative solutions for IBM and our clients. Our culture of evolution and empathy is focused on long-term career growth in an environment that embraces your unique skills and experience. This role provides an exceptional opportunity to build a strong portfolio, acquire new skills, gain insights into diverse industries, and embrace new challenges for your future career
These positions will commence in January 2026.
**Required technical and professional expertise**
We are seeking individuals currently pursuing a university degree with a track-record of academic success in one of the following fields:
Computer Science, Information Systems, Software Development, Big Data, Artificial Intelligence , Programming and System Analysis, Database Technology, Network Administration and Web Development
Candidates should demonstrate:
-Excellent Communication Skills: Exceptional written and verbal communication skills, with the capacity to convey complex ideas clearly and effectively.
-Excellent Interpersonal Skills: Strong collaboration and relationship-building capabilities, with the ability to thrive in dynamic, agile environments
-Growth Mindset: Demonstrated initiative and enthusiasm for continuous learning, with a proactive approach to acquiring new knowledge and embracing diverse perspectives.
- Analytical Thinking: Demonstrated ability to approach problems with critical thinking and deliver effective solutions.
**Preferred technical and professional experience**
-Knowledge of Windows and Linux Operating Systems
-Knowledge in Enterprise RDBMS (Oracle, DB2, SQL Server)
-Familiarity with Containers (e.g, Docker and Kubernetes)
-Knowledge of at least one scripting language e.g. Bash, Python, Perl
-Familiarity with at least one Network Management application and experience troubleshooting networking issues.
-Knowledge of RedHat OpenShift/AWS would be an added advantage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Technical Director
Dublin, Dublin, Ireland
**Company Overview**
Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering - a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields - from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.
Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.
At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.
Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.
**Job Overview**
Jensen Hughes have a rare and exciting opportunity for a talented Technical Director to join our market leading Dublin team and help us drive excellence across our projects and deliver world class life safety solutions to our varied client base into 2025! Our Dublin team have had a record-breaking year with some truly impressive successes to shout about, now is a great time to join us.
**Why join us to grow your career:**
+ We are the largest fire consultancy in Europe with offices located in Belgium, Finland, Italy, and the UK & Ireland. Our reputation for providing innovative, design focused solutions has made us the consultant of choice for many of Europe's leading property clients.
+ As a senior professional Fire Engineer at Jensen Hughes, you will be an integral part of a dynamic senior technical team, working with our experienced Engineers alongside other teams including our Forensics division you will work on the industries leading technical projects.
+ Working with us offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
**Responsibilities**
+ To maintain a high level of professional awareness of technical matters in the fire industry, assimilate and synthesise developing technical issues and provide updates and briefings as required.
+ Guiding our fire engineering professionals, along with advising and delivering complex solutions to large construction engineering projects within leading consultancies.
+ Taking control of current and future projects and ensuring that financial targets of the team are met and exceeded, develop existing relationships with key clients and deliver fire safety engineering solutions
+ Drive behind the delivery of technical excellence, team engagement, and the go-to in developing their key clients in this discipline.
+ Be the expert to our clients and that all important first point of call.
+ Lead discussion with design team, building control and fire service.
+ Attend industry conferences to Network and embrace industry trends and best practices
+ Supervise and train graduate engineers.
**Requirements and Qualifications**
To set you up for success in this role from day one (at a minimum) the following qualifications/experience are required:
+ A background in fire engineering preferably within a consultancy environment
+ A bachelor's degree or higher within Fire engineering
+ Ideally working towards becoming a Chartered engineer
+ The right to work in Ireland
+ The ability to undertake works independently
+ The ability and desire to mentor and manage our young professionals
**Our People Are Our Greatest Asset**
At Jensen Hughes, we know that our people are the foundation of our success. To attract and retain the best talent, we offer a competitive and comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth.
**Our UK and Ireland Benefits Include:**
+ Private medical insurance
+ 33 days paid time off with an additional day after 3 years
+ Industry-leading contributory pension scheme
+ 4x life assurance
+ Income protection scheme
+ Discretionary bonus scheme
+ Employee assistance programme
+ Enhanced parental-related pay
+ Recognition and reward programmes to celebrate team efforts
+ Access to extensive technical training and resources
**Supporting Your Work-Life Balance**
We understand the importance of flexibility and balance. We're happy to discuss hybrid, part-time, and flexible working arrangements to suit both you and the business. We also offer:
+ Flexible working hours and patterns including early Friday finish
+ Flexible holiday use over Christmas/New Year
+ Enhanced holiday entitlement after three years
+ The option to carry over up to five unused holiday days into the next year
**A Commitment to Continuous Improvement**
Our benefits represent a meaningful investment in both our people and the future of Jensen Hughes. We regularly review our benefits programme to ensure it aligns with statutory requirements, market trends, and the needs of our team. Any modifications will be carefully considered to support our employees and the company's long-term goals.
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**_Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status._**
The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.
*Policy on use of 3rd party recruiting agency for direct placements
Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to "staffing firms" or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.
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