109 Technical Experts jobs in County Dublin

We at Gener8 Engineering are seeking a self motivated driven and honest individual to join us in the renewable energy sector.

Responsibilities:

• Carry out site surveys and bring them through to completion.
• Understand energy systems i.e. MIC, KW, KVA. The different energy bands and have the ability to evaluate potential savings.
• Present clear payback periods and benefits to the client.
• Build trust through transparency and integrity with all clients and be able to nurture the clients for referrals.

Requirements:

• Strong technical understanding of solar PV and energy solutions.
• Ability to work independently and deliver results.
• Excellent communication skills.

What we offer:

• Competitive remuneration package.
• The potential to acquire a share holding.
• An opportunity to grow with the company.

All will be discussed at interview.

Job Type: Full-time

Pay: €27,000.00-€53,381.07 per year

Work Location: On the road

Company Profile:

Macro Evolution Services Limited was established in 2018 to provide a range of support services to the reseller and vendor channels. Partnering closely with Exertis distribution, we provide technical and support services to enable partners to expand their value adding offerings to their clients without the need for expertise or infrastructure investment. We have created a high tech, high spec technical services facility that exceeds global brand compliance standards (e.g. ESD, security etc.).

We also provide a range of warranty support services to global vendors to improve the customer experience journey, including the capability and reach to provide our services across Ireland, the UK and wider European territories.

Our management team boasts decades of specialist services experience with our primary focus on evolving service offerings on behalf of our partners. Partners can then focus their resources on their core needs by harnessing our infrastructure and expertise on a project, "tap-in / tap-out" or long-term annuity contracted basis.

Role Profile:

Reporting to the Total Managed Mobility Team Leader, this position is primarily that of a 1st line Technical Support Agent. The role involves dealing with simple and more complex queries as they arise from our customers.

Essential Responsibilities:

• Working in a busy team as part of a 1st line technical support.
• Ability to quickly build rapport with customers, colleagues and management.
• A strong commitment to delivering an excellent customer experience.
• Responsible for achieving the contractual SLA & Targets.
• Answering inbound/outbound calls and emails from our customers.
• Review UEM/MTP mobile security platforms.
• Diagnosing possible issues/causes.
• Support end user requests.

Knowledge, Skills, and Abilities:

• Relevant IT qualification or experience.
• Excellent attention to detail and organisational skills.
• Knowledge of UEM Platforms & Networking would be a distinct advantage.
• Good working knowledge of Microsoft Office especially Word, Excel, and underlying Windows OS.
• Previous experience in Mobile industry.
• Excellent computer literacy.
• Knowledge of Internet/Mobile technologies and an understanding of mobile security.
• Fluent English Language Skills: Able to communicate with customers on a day-to-day basis via telephone, email & chat services.
• Experience within a telecom's environment.

Job Types: Full-time, Fixed term

Contract length: 12 months

Pay: €28,860.00 per year

Application question(s):

• What is your notice period?
• What are your salary expectations?

Work authorisation:

• Ireland (required)

Work Location: Hybrid remote in Clondalkin, CO. Dublin

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)

Qualifications

Qualifications and technical skills that will lead to your success:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 4+ years customer facing technical support experience
• Ability to troubleshoot difficult technical issues with ease and complexity
• Ability to read basic Java/JavaScript code
• Ability to explain solutions to complex technical problems
• Personal commitment to quality and customer service

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Responsible for all aspects of service delivery across their assigned customer accounts

Job title:

Infrastructure Technical Support Manager

Job Description:

Manage customer contracts against the agreed budgets. Ensuring that all contract changes are fully processed through to introduction to service

Manage relevant third-party organisation relationships

Liaise with Capita Support Functions and Delivery Teams to ensure that the required support is provided to Customer contracts

Act as an escalation point for service delivery issues and ensure resolution to the Customer's satisfaction

Develop business relationships with the decision-makers and deliver short-, medium- and long-term business opportunities

Maintain strong and trusted relationships with Customer's staff to enable retention and growth

Promote the services offered by Capita into managed service Customers

Work closely with the Account Manager in a matrix team environment

Ensure monthly and quarterly customer meetings are scheduled and documented

Ensure monthly, quarterly and annual reports are provided in line with the contract timings and requirements

Ensure that all internal governance processes (e.g. risk management) are complied with

Location:

Dublin

,

Ireland

Time Type:

Full time

Contract Type:

Permanent

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us

Your opportunity

As a New Relic Technical Support Engineer, you'll have the unique chance to dive deep into our infrastructure products, helping customers navigate through challenging technical issues. At New Relic, we value continuous learning and skill enhancement to ensure we provide top-tier support in the ever-evolving world of infrastructure technology. We prioritize training, technical knowledge, and customer empathy, your growth prospects will be limitless. You'll be at the forefront of supporting our observability platform, with a deep focus on modern infrastructure technologies such as Kubernetes, logging pipelines, and cloud-native environments. Are you ready to step into the world of Infrastructure Support and make a difference?

What you'll do

• Collaborate across teams to assist in solving complex technical customer problems within our infrastructure product suite.
• Display strong analytical skills and technical troubleshooting abilities to address customer issues effectively.
• Provide outstanding customer service and demonstrate genuine empathy towards customers facing technical difficulties.
• Work closely with our engineering teams to resolve intricate infrastructure-related issues.
• Support New Relic customers with installation, configuration, and data exploration requests related to infrastructure technologies.
• Advocate for customer needs by documenting feedback on feature requests and reporting bugs to our Product Organization to enhance the infrastructure component of the New Relic platform.
• Continuously advance your skills through training and exposure to additional infrastructure features and technologies.

This role requires

• Proven experience delivering superior end-user software support through multiple channels like email, phone, and social media.
• Passionate about customer satisfaction and capable of delighting customers even in challenging situations.
• Experience with building, maintaining, and monitoring servers within an enterprise environment.
• Solid understanding of Linux-based environments, including services, permissions, and file manipulation.
• Knowledgeable about cloud infrastructures and containerization technologies such as Docker and Kubernetes.
• Familiarity with web technologies and cloud hosting services like AWS, Azure, and Google Cloud.
• Hands-on experience with automation/configuration management tools such as Ansible, Chef, or Puppet.
• Ability to collaborate seamlessly across teams or disciplines to troubleshoot and solve problems.

Bonus points if you have

• Experience with additional IaaS platforms like Azure or Google Cloud Platform.
• Certifications in AWS, GCP, Azure, or Kubernetes (CKA, CKAD).
• Background in Network, System, or Database Administration.
• Prior experience in a DevOps, Software Engineering, or Technical Support role.
• Familiarity with New Relic infrastructure products.
• Comfort in analyzing and interpreting system/application logs.

Please note that visa sponsorship is not available for this position.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice

Technical Support / Field Engineer (Sanbra Group)

Sanbra Group Ltd - Office & Field Based

Full-time, Permanent.

Job Summary

An exciting opportunity has arisen for a motivated, ambitious Field Engineer to work with a long-established market-leading Company. We are seeking to recruit a Service Engineer to join our expanding 'Customer Service Team' in Santry, Dublin 9.

The role will involve a full technical induction and training programme to enable the successful candidate to gain experience with the company's product offering, allowing them to develop and best fulfil their potential.

Responsibilities and Duties

• Service calls: identification of issue/ problem, carry out the repair work and/or recommend remedial work to the installer.
• Provide excellent customer service to ensure customers are given the best available solutions.
• Helping customers and installers with technical queries and advice.
• Perform an ambassadorial role for the business and brand.
• Work closely with Quality Control and Design departments providing product feedback.
• Conduct product training to industry professionals on how to install and troubleshoot company products.
• Working as part of a dynamic team; sales, technical sales, design and quality control departments.
• Representing the business in a professional and positive manner at all times.

Qualifications and Skills

• Qualified plumber with min 3 years' experience. Service Engineer or technical support experience desirable but not essential.
• RGI qualified, and /or F Gas certified desirable but not essential.
• Full clean driving license
• Site Safe Pass: Training will be provided
• Excellent communicator with the ability to work as part of a team
• Good time keeping and ability to act using your own initiative and make informed decisions
• Good computer skills a benefit but not compulsory
• A desire to learn about our products, systems and customers

Benefits

• Competitive salary
• Contributory Pension Scheme
• Further Education Support
• Employee Assistance Programme
• Attractive annual leave allowance
• Field based and company HQ in Santry
• Included: Fully Expensed Company Vehicle, Smart Phone and Tools

Job Type: Full-time

Pay: €48,000.00-€55,000.00 per year

Application question(s):

• What are your salary expectations based on your level of experience?

Experience:

• Qualified Plumber: 3 years (required)

Work Location: Hybrid remote in Santry, Dublin, CO. Dublin

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us

Your opportunity

As a New Relic Technical Support Engineer, you'll have the unique chance to dive deep into our infrastructure products, helping customers navigate through challenging technical issues. At New Relic, we value continuous learning and skill enhancement to ensure we provide top-tier support in the ever-evolving world of infrastructure technology. We prioritize training, technical knowledge, and customer empathy, your growth prospects will be limitless. You'll be at the forefront of supporting our observability platform, with a deep focus on modern infrastructure technologies such as Kubernetes, logging pipelines, and cloud-native environments. Are you ready to step into the world of Infrastructure Support and make a difference?

What you'll do

• Collaborate across teams to assist in solving complex technical customer problems within our infrastructure product suite.
• Display strong analytical skills and technical troubleshooting abilities to address customer issues effectively.
• Provide outstanding customer service and demonstrate genuine empathy towards customers facing technical difficulties.
• Work closely with our engineering teams to resolve intricate infrastructure-related issues.
• Support New Relic customers with installation, configuration, and data exploration requests related to infrastructure technologies.
• Advocate for customer needs by documenting feedback on feature requests and reporting bugs to our Product Organization to enhance the infrastructure component of the New Relic platform.
• Continuously advance your skills through training and exposure to additional infrastructure features and technologies.

This role requires

• Proven experience delivering superior end-user software support through multiple channels like email, phone, and social media.
• Passionate about customer satisfaction and capable of delighting customers even in challenging situations.
• Experience with building, maintaining, and monitoring servers within an enterprise environment.
• Solid understanding of Linux-based environments, including services, permissions, and file manipulation.
• Knowledgeable about cloud infrastructures and containerization technologies such as Docker and Kubernetes.
• Familiarity with web technologies and cloud hosting services like AWS, Azure, and Google Cloud.
• Hands-on experience with automation/configuration management tools such as Ansible, Chef, or Puppet.
• Ability to collaborate seamlessly across teams or disciplines to troubleshoot and solve problems.

Bonus points if you have

• Experience with additional IaaS platforms like Azure or Google Cloud Platform.
• Certifications in Java, Python, K8S.
• Prior experience in a DevOps, Software Engineering, or Technical Support role.
• Familiarity with New Relic products.
• Comfort in analyzing and interpreting system/application logs.

Please note that visa sponsorship is not available for this position.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice

Technical support/ Field Engineer – Instantor & Tucson

Sanbra Group Ltd - - Office & Field Based

Full-time, Permanent.

Job Summary

An exciting opportunity has arisen for a motivated, ambitious Field Engineer to work with a long-established market-leading Company. We are seeking to recruit a Service Engineer to join our expanding Instantor & Tucson Customer Service Team' in Santry, Dublin 9.

The role will involve a full technical induction and training programme to enable the successful candidate to gain experience with the company's product offering, allowing them to develop and best fulfil their potential.

Responsibilities and Duties

•  Service calls: identification of issue/ problem, carry out the repair work and/or recommend remedial work to the installer.

•  Provide excellent customer service to ensure customers are given the best available solutions

•  Helping customers and installers with technical queries and advice

•  Perform an ambassadorial role for the business and brand.

•  Work closely with Quality Control and Design departments providing product feedback.

•  Conduct product training to industry professionals on how to install and troubleshoot company products

•  Working as part of a dynamic team; sales, technical sales, design and quality control departments

•  Representing the business in a professional and positive manner at all times.

Qualifications and Skills

•  Qualified plumber with min 3 years' experience. Service Engineer or technical support experience desirable but not essential.

•  Full clean driving license

•  Site Safe Pass: Training will be provided

•  Excellent communicator with the ability to work as part of a team

•  Good time keeping and ability to act using your own initiative and make informed decisions

•  Good computer skills a benefit but not compulsory

•  A desire to learn about our products, systems and customers

•  RGI qualified, and /or F Gas certified desirable but not essential.

Benefits

•  Competitive salary

•  Contributory Pension Scheme

•  Further Education Support

•  Employee Assistance Programme

•  Attractive annual leave allowance

•  Field based and company HQ in Santry

•  Included: Fully Expensed Company Vehicle, Smart Phone and Tools