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PROJECT MANAGER
Posted 6 days ago
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Job Description
We are looking for a Project Management Officer to join our team and manage the day-to-day activities of various teams to ensure projects are completed on time and within budget. esponsibilities include planning project management activities, analyzing financial information to keep projects on track, and collaborating with different departments to ensure all leaders understand where a project is in the development process.
Ultimately, you will work with leaders across various departments to help streamline our projects to ensure we reach our goals and keep projects on track for timely completion.
Responsibilities- Provide financial reports and budget outlines to Executives
- Oversee the development of the project and ensure that team members are carrying out their tasks efficiently
- Draft new and improving existing project management office policies and processes
- Evaluate projects to ensure they are meeting company standards, adhere to budgets, and meet deadlines
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- Document the project’s creation, development, and execution as well as the project’s scope, budget, and justification
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- Proven work experience as a Project Management Officer or similar role
- Strong leadership skills.
- Good written and verbal communication skills
- Strong attention to details and technicalities
- Excellent organizational and technical abilities
- Good interpersonal and multi-tasking skills
- Relevant training and/or certifications as a Project Management Officer
Company Details
customer support representative
Posted 6 days ago
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Job Description
We are looking for a customer-oriented service representative. will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Company Details
Business Analyst, Trustee & Depositary Product
Posted today
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Job Description
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Business Analyst to join our Trustee & Depositary Services Product team. This role is located in Dublin – HYBRID (4 days in office).
In this role, you’ll make an impact in the following ways:
- Collaborate with the Business, Technology and Operations team to gather, analyze, and document complex Business and data requirements.
- Translating Business needs into actionable product requirements and clearly defined acceptance criteria in a manner understandable to the development team.
- Keeping abreast of Industry trends to support the delivery of “best in class” Product for our stakeholders.
- Work with technical teams to design appropriate solutions. Leveraging wire frames, and mock-ups to outline how the proposed solution will address business needs.
- Identify areas of inefficiency or bottlenecks within business processes and propose improvements using various techniques like business process modelling and re-engineering to streamline workflows and increase productivity
- Lead stakeholder meetings and facilitate requirement gathering sessions
- Lead operational readiness planning, facilitate User guide updates, BAU handover and transition.
- Perform UAT and Functional testing to validate system implementations prior to go live
- Participating in Agile Ceremonies where required i.e Daily Stand Ups, Sprint Planning, Sprint Reviews and Retrospectives.
To be successful in this role, we’re seeking the following:
- Extensive experience as a Business Analyst in financial services, with the ability to facilitate stakeholders in defining clear and focused requirements.
- Deep knowledge of AIFMD/UCITs and/or Fund accounting - desirable but not essential
- Strong SQL and data analysis skills - desirable but not essential
- Proficiency in tools like Visio or Miro to map business processes, workflows, and client journeys clearly.
- Hands-on experience working in Agile teams (Scrum or Kanban), participating in key ceremonies, and using tools such as Jira and Confluence.
- Excellent communication, documentation, and stakeholder management skills
- Exceptional analytical, problem-solving, and decision-making skills
- Ability to work in a dynamic and challenging work environment
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score,
- Best Places to Work for Disability Inclusion , Disability: IN – 100% score,
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Workflow Lead
Posted 1 day ago
Job Viewed
Job Description
Workflow Lead
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary
We’re seeking a future team member for the role of Work Flow Lead to join our Corporate trust Client services team. This role is located in Dublin, Ireland.
In this role, you’ll make an impact in the following ways:
- Working with high value payment and trade instructions (Bonds, equites, repurchase agreements), verifying relevant details before releasing to the market.
- Using in-depth industry knowledge and experience to help identify and streamline operational efficiencies to improve the client experience
- Assisting with process improvement by contributing ideas to improve team efficiency.
- Coordinate efforts with various internal and external parties to provide issue resolution
- Assisting with process improvement by contributing ideas to improve team efficiency.
- Being a point of contact for more junior team members and resolving client issues with them.
- Experience in any of the below products is highly desirable.
- Asset-backed commercial paper
- Custody-securities held bilaterally and via tri-party agents
- Structured notes programs
- Collateral monitoring
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience is required
- Client Service experience in Financial Services
- Ability to work in a high-paced deadline-driven environment.
- Strong analytical and communication skills
- Attention to detail
- Several years of total work experience preferred
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Associate, Regulatory Administration/Filings II
Posted 1 day ago
Job Viewed
Job Description
Associate, Regulatory Administration/Filings
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Associate, Regulatory Administration/Filings to join our Tax Reclaims team. This role is located in Dublin, Ireland.
In this role, you’ll make an impact in the following ways:
- Supports the operations to comply with the requirements of Due Diligence/Reporting Regulations (FATCA/CRS)
- Provides operational support for maintenance of tax records and reports for internal and/or external clients.
- Performs first and second-level quality assurance of tax deliverables in accordance with department policies.
- Supports the coordination of tax-related regulatory filings. Gathers required data elements, as needed, for various regulatory filings.
- Maintains data and document for different clients meticulously. Identifies missing data needed for tax records and filings and liaises with others in the tax team to obtain the information.
- Updates Reporting information return layouts. Performs second-level quality assurance of tax deliverables for more complex clients in accordance with department policies.
To be successful in this role, we’re seeking the following:
- Understanding of tax documentation is preferred; Knowledge of Regulatory Reporting preparation is preferred.
- Bachelor’s degree or equivalent combination of education and work experience required.
- Experience in the securities or financial services industry is preferred.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Commercial Product Owner, Trustee & Depositary
Posted 1 day ago
Job Viewed
Job Description
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Commercial Product Owner to join our Trustee & Depositary team. This role is located in Dublin – HYBRID ( 4 days in office).
In this role, you’ll make an impact in the following ways:
- Drive the development of product positioning, messaging, and value propositions to support the Trustee & Depositary business
- Create thought leadership to scale our narrative and educate clients and ecosystem partners
- Contribute to product strategy for complex products and solutions, using subject matter expertise to drive direction
- Develop pricing strategies
- Develop and maintain a deep understanding of market trends, client needs, and competitor activity to inform product commercialization strategies
- Analyze market data and sales performance to identify areas for improvement and optimize product commercialization strategies
- Passion for changing the status quo and driving out-of-the-box idea.
To be successful in this role, we’re seeking the following:
- Strong communication and presentation skills, with the ability to articulate complex information in a clear and simple manner
- Strong leadership and influencing skills, with the ability to make hard and fast decisions and motivate teams to deliver exceptional results in a fast-paced, dynamic environment
- Bachelor's degree in business or a related discipline
- Experience with market research and data analysis to inform product commercialization strategies
- Strong problem-solving skills and ability to solution complex issues at pace
- Ability to work in a fast-paced environment and prioritize multiple projects and tasks
- Preferred (not mandatory):
- Domain knowledge of global custody/ Trustee & Depositary Services
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Transaction Manager (Transaction Management)
Posted 1 day ago
Job Viewed
Job Description
Senior Transaction Manager (Transaction Management)
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Transaction Manager to join our EMEA Transaction Management Group, Corporate Trust team. This role is located in Dublin, Ireland.
In this role, you’ll make an impact in the following ways:
- Reviewing highly complex specialized debt capital market transactions/structures aligned to a business or multiple product segments from initiation through closing
- Being a key liaison with outside counsel and in conjunction with Client & Business Development taking the lead in negotiation of the terms of the structure.
- Serving as primary contact with internal and external parties on new and existing transactions and deal documentation to ensure the life of issue meets all operational and documentation standards and mitigates any risk.
- Acting as the Subject Matter "Go To" Expert/country specialist for product/country ensuring the business is kept up to date with market and competitor data and new regulations and laws for specific products or country regulations.
To be successful in this role, we’re seeking the following:
- Strong educational background
- Experience of Corporate Trust and/or debt capital markets
- Ability to work under tight and demanding deadlines and effectively manage internal and external relationship difficulties in a time sensitive, pressured environment.
- Able to investigate and propose (a) innovative legal solutions that are often complex to ensure that enterprise documentation standards are upheld; and (b) commercial solutions to business
- Strong inquisitive and lateral thinking skills
- Excellent team player
- Ability to work well without supervision
- Resourceful
- Excellent oral and written communication skills necessary to persuade, negotiate and influence others, often at higher levels.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Vice President, Regulatory Administration/Filings Manager I
Posted 1 day ago
Job Viewed
Job Description
Vice President, Regulatory Administration/Filings Manager
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Regulatory Administration/Filings Manager to join our Tax Reclaims team. This role is located in Dublin, Ireland.
In this role, you’ll make an impact in the following ways:
- Manage Operations, to comply with the requirements of Due Diligence/Reporting Regulations (FATCA/CRS)
- Manages a team of Regulatory Administration and Filings Staff responsible for reporting and making recommendations around legislation; provides advanced Client support and resolve escalated issues from team members.
- Oversees performance management for assigned staff and sets team priorities. Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.
- Supervises and manages the data gathering and preparation of tax deliverables in accordance with department policies.
- Supports the coordination of tax-related regulatory filings. Gather required data elements, as needed, for various regulatory filings.
- Updates tax forms and information return layouts. Perform second-level quality assurance of tax deliverables for more complex clients in accordance with department policies.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or equivalent combination of education and work experience required.
- Experience in the securities or financial services industry is preferred.
- Understanding of tax documentation is preferred; Knowledge of Regulatory Reporting preparation is preferred
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Vice President, Business Development, Dublin Equity & Fixed Income Sales
Posted 1 day ago
Job Viewed
Job Description
Vice President, Business Development, Dublin Equity & Fixed Income Sales
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
The Markets business helps our clients formulate, implement and operationalize their investment strategies. It provides clients with financing, execution, liquidity and collateral solutions that are integrated with BNY’s asset servicing ecosystem. The Markets division is primarily organized into four Lines of Business: i) Foreign Exchange; ii) Securities Finance; iii) Liquidity and Margin Services; and, iv) Fixed Income and Equities (FIEQ)
Our Fixed Income and Equities businesses trade a wide variety of securities and can connect clients to a unique universe of counterparties, including broker-dealers, fund managers, family offices and wealth managers.
BNY is expanding its EMEA FIEQ trading capabilities with our recently launched Dublin-based FIEQ trading desk focused on serving our EU client base. We are seeking a Salesperson to join our team and contribute to delivering superior client outcomes and driving business growth.
Key Responsibilities:
- Be a key stakeholder in the commercial engagement in the FIEQ Sales business for BNY’s European client franchise and driving meaningful growth.
- Collaborate internally across multiple BNY LoBs including but not limited to Execution Services, Asset Servicing Division, Global Client Management, Wealth and Treasury Services, to originate, qualify and execute on new business opportunities.
- Work closely with FIEQ Sales, Trading and Product teams to drive volumes within the European franchise and facilitate the growth ambitions of the newly established EU desk.
- Uphold a robust risk management and compliance framework, ensuring adherence to regulatory requirements and internal policies.
Qualifications and Experience:
- Bachelor’s degree or higher.
- Several years sales coverage and relationship management skills
- Strong analytical skills with the ability to leverage data for decision-making and business improvement.
- Excellent communication and collaboration skills to work effectively across multiple teams.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Vice President, Fund/Client Accounting Manager
Posted 1 day ago
Job Viewed
Job Description
Senior Vice President, Fund/Client Accounting Manager
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Vice President, Fund/Client Accounting Manager to join our Fund/Client Accounting team. This role is located in Dublin, Ireland and will be working in a hybrid capacity.
In this role, you’ll make an impact in the following ways:
- Oversees multiple Fund Accounting teams responsible for conducting accounting services on behalf of assigned clients, including determining net asset values, calculating fund performance, allocating expenses, and preparing reports.
- Collaborates with teams to ensure assigned teams operate effectively to meet unit goals and objectives.
- Facilitates processes and allocation of resources in determining the net asset value (NAV) for assigned funds in multiple sectors for each measurement cycle.
- Partners with a broad set of clients and resolves any unique escalated issues related to fund calculations and accounting.
To be successful in this role, we’re seeking the following:
- Bachelor's degree in accounting or the equivalent combination of education and experience is required.
- Experience in people management preferred.
- Strong understanding of industry and outsourcing regulation.
- People Leadership requirement: Recruits, directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune, 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.