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PROJECT MANAGER
Posted 17 days ago
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Job Description
We are looking for a Project Management Officer to join our team and manage the day-to-day activities of various teams to ensure projects are completed on time and within budget. esponsibilities include planning project management activities, analyzing financial information to keep projects on track, and collaborating with different departments to ensure all leaders understand where a project is in the development process.
Ultimately, you will work with leaders across various departments to help streamline our projects to ensure we reach our goals and keep projects on track for timely completion.
Responsibilities- Provide financial reports and budget outlines to Executives
- Oversee the development of the project and ensure that team members are carrying out their tasks efficiently
- Draft new and improving existing project management office policies and processes
- Evaluate projects to ensure they are meeting company standards, adhere to budgets, and meet deadlines
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- Document the project’s creation, development, and execution as well as the project’s scope, budget, and justification
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- Proven work experience as a Project Management Officer or similar role
- Strong leadership skills.
- Good written and verbal communication skills
- Strong attention to details and technicalities
- Excellent organizational and technical abilities
- Good interpersonal and multi-tasking skills
- Relevant training and/or certifications as a Project Management Officer
Company Details
customer support representative
Posted 17 days ago
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Job Description
We are looking for a customer-oriented service representative. will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Company Details
Lead Product Management-Technical-1
Posted today
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Product Management-Technical-1 Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all
Overview
• Within Mastercard's Products & Engineering, the Cross-Border Services (previously Mastercard Send Cross-border) Product Platform team defines initiatives, elaborates features and manages the development and delivery of the capabilities supporting the Product team roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
• s a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the specifications of the cross-border products capabilities
• T e Product Platform team is part of the PM-T guild.
Role
• P oduct Owner and PM-T role for Cross-Border Services assets across Mastercard, and its aquired platforms, and for their integration with FX/Treasury, Compliance, Settlement, Accounting and Billing systems.
• E sure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.
• W rk closely with Delivery managers, Product managers, Software engineers, User experience leads, and internal customers to define the details behind the business requirements, the specifications, the user experience, and the API strategy for the platforms building blocks.
• F esh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files) between all assets
• J int solution design with the O&T/Technology teams in charge of developing each of the Cross-Border Services assets
• E sure architecture reviews are performed across the board for alignment with MA standards and integrity + consistency of the XB Services vision. Decompose the functional and non-functional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.
• P oduce all the artifacts needed by our internal customers in the larger Product community.
• E courage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
• F lly understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
• E sure replication of knowledge, share workload on initiatives, ensure mutual back-up, help the team scale, learn and expand its scope.
• E ecute User Acceptance Test and signoff on the feature delivery.
• P rticipate in the Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
• A sist with new employees training
All About You
• L ke to dive deep into the operational characteristics of the product
• D monstrated ability to operate with complete independence and autonomy
• E perience defining and building cloud-native software products as a platform at scale
• P oven track record of data driven decision making and applying continuous improvement methodologies across your team
• C n debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions
• E perience in agile delivery methodologies (scrum, Kanban, etc.)
• C n communicate to peers with impact eloquence, and authenticity
• D monstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team
• 8 12 years product development experience
• E perience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
• K owledge of authorization, clearing and/or settlement systems and processes
• D monstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitude
• S perior oral and written communication, problem solving, product documentation, and product development skills
• C stomer focus and analytical skills
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Senior Specialist, Product Management
Posted today
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Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Management Job Overview:Mastercard's Gateway division is seeking a dynamic and motivated Product Manager to join our team. This role is ideal for a junior product manager with a passion for driving AI adoption into their workflows. The successful candidate will be responsible for developing product strategies and roadmaps, managing product lifecycle, and ensuring maximum market penetration. They will also conduct opportunity assessments on new ideas and concepts, provide design specifications for product enhancements, and define business and technical requirements.
Role and Responsibilities:
Strategic Planning: Develop and execute product strategies and roadmaps to achieve business objectives and maximize market penetration.
Product Lifecycle Management: Manage the entire product lifecycle from ideation to launch, including ongoing maintenance and enhancements.
Stakeholder Management: Collaborate with cross-functional teams, including marketing, IT, finance, and customer service, to ensure alignment and successful product delivery.
Market Research: Compile and analyze market research to identify trends, opportunities, and competitive positioning.
Business Case Development: Liaise with Finance to compile data and support the development of business case justifications.
Partnership Evaluation: Research and identify potential partners for evaluation as business partners to support product areas.
AI Adoption: Drive AI adoption into workflows to enhance product development and management processes, improving efficiency and innovation.
Education:
Bachelor’s degree in business or a related field, or equivalent work experience.
Knowledge / Experience:
Experience in product management, product development, and project management is desirable.
Skills / Abilities:
Strong interpersonal, written, and verbal communication skills.
Excellent organizational, planning, and follow-up skills.
Strong analytical skills with the ability to interpret data and provide actionable insights.
Business acumen with the ability to provide solutions that drive positive results for both the customer and Mastercard.
Self-motivated with a proven track record of delivering success while operating within a team.
Interest and experience in driving AI adoption into workflows to enhance efficiency and innovation.
Work Conditions:
In office 3 days per week.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
CITRIX Sales Strategist – Citrix CSA
Posted today
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Job Description
Arrow Enterprise Computing Solutions (ECS) , a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market.
Learn more at .
CITRIX Sales Strategist – Citrix CSA
We are seeking for an experience Sales Strategist to lead the design and execution of strategies that drive market expansion and long-term revenue growth for the Citrix CSA line of business . This role focuses on identifying new market opportunities, refining our go-to-market approach, and ensuring that our sales strategy positions us to win in competitive and emerging spaces.
The ideal candidate combines strategic thinking, market analysis, and sales acumen to shape how we expand into new segments, geographies, and customer types.
What will you be doing at Arrow:
Market & Growth Strategy
- Conduct market analysis to identify expansion opportunities, avoid churn and sign new logo’s
- Assess competitive landscape and buyer behavior to inform positioning and differentiation
- Develop market entry strategies, including target accounts, sales motions, and partnership models
- Collaborate with Product and Marketing to align offerings with market needs
Strategic Sales Planning
- Partner with Sales Leadership to set multi-year revenue growth potential
- Create GTM frameworks and playbooks tailored to priority segments
- Recommend new services, sales channels or ecosystem plays
Execution & Enablement
- Translate strategy into actionable plans and programs
- Partner with program managers, product managers and pricing directors to coordinate the impact of prioritised initiatives
- Support regional and vertical leadership in executing expansion strategies
- Align with Marketing stargegist on campaigns – including enablement - that support the different sales initiatives (new logos, expansion, churn avoidance)
Analytics & Insights
- Develop success metrics and dashboards to track initiatives performance.
- Track ROI of initiatives and adjust strategies as needed.
What are we looking for:
- Bachelor’s degree in Business, Economics, Strategy, or related field (MBA preferred).
- 10+ years of experience in sales strategy, corporate strategy, business development, or management consulting.
- Proven track record of driving market expansion or new GTM initiatives.
- Strong analytical skills with experience in market sizing, competitive intelligence, and financial modeling.
- Excellent communication and executive presentation skills.
- Ability to collaborate across Sales, Product, Marketing, and Finance teams.
- Experience in a high-growth or expansion-stage environment is a plus.
What Success Looks Like
- Clear, data-driven market expansion strategy aligned with company growth goals.
- Successful entry into new industries, geographies, or customer segments.
- Increased market share and revenue contribution from expansion initiatives.
- Strong alignment across GTM teams on growth priorities.
What is in it for you?
- Competitive and attractive employee compensation package
- Reliable & trusting work environment
- Cooperative team with flat structures and communication
- Professional and personal development
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
Do you see yourself as our future colleague? If yes – send us your application.
#LI-KA1
Location: UK-United Kingdom - Remote Time Type: Full time Job Category: SalesAssociate, Client Processing Representative I
Posted today
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CLIENT PROCESSING
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Client Processing to join our Alts Transfer Agency team. This role is located in Dublin, Ireland.
In this role, you’ll make an impact in the following ways:
- Apply expertise and judgement in providing quality and complex client service and support to internal and external clients daily, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations, accounting services, and timely updates to client accounts.
- Perform complex operational tasks in a product or functional area, including independent analysis and policy interpretation.
- Conduct complex, manual processing of updates to client accounts or company records.
- Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
- Serve as the primary point of contact for clients and execute all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Identify, investigate, and resolve problems in client accounts or company records.
- Collaborate closely with technology and systems teams to ensure system efficiency and incorporate necessary risk mitigations.
- Provide product knowledge and technical assistance, determining when more complex problems should be referred to a supervisor or senior professional.
- Review and check work of other Client Processing Support staff and assist in resolving escalated issues. May be responsible for allocating and checking work of other team members. May perform specific supervisory review and approval actions.
- Ensure the quality and completion of own work.
To be successful in this role, we’re seeking the following:
- High school/secondary school diploma or equivalent combination of education and experience required.
- Bachelor’s degree preferred.
- Experience in brokerage processing preferred.
- Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune, 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Vice President, Service Delivery General Management Manager
Posted today
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Job Description
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of Senior Vice President – Transfer Agency Group manager , to join our Transfer Agency team. This role is located in Dublin – on a HYBRID basis (4 days a week in office.
BNY Transfer Agency provides fund administration services to a multitude of clients including Money Markets, Mutual Funds and ETFs. The team provides both client service and oversight duties for and on behalf of our clients, including management of client queries, client escalations, supporting the offshore processing teams on complex queries and management of risk throughout the transfer agency process as identified in our reconciliation process. Alongside our client services and oversight roles, the group also complete regulatory reporting, governance reporting to the relevant local and global groups, budget management and agile implantation of new business.
Reporting to Head of Transfer Agency, the successful candidate will be a manager of managers, in a client facing role and be responsible for devising and delivering on the local and global strategies within the team with respect to automation, developments for new business and governance on existing processes in accordance with both corporate and regulatory requirements. The candidate will represent the function via multiple stakeholder events, governance decision groups, RFP and client onboardings.
In this role, you’ll make an impact in the following ways:
- Set the strategic direction for your group in line with corporate goals and expectations, working with your peers to ensure the alignment across the business.
- As a manager of managers, set the control framework to empower your team to identify and manage risks
- Senior escalation point on client/internal escalations, governance, projects and error resolution
- Working with your team, ensure that risks are managed effectively with respect to organisation structure, breaking down silos and addressing key group dependencies
- Goal setting, staff appraisals and performance reviews across the group
- Identify automation opportunities (system enhancements, AI, etc.) and engage with relevant stakeholders to deliver
- Deliver plans and strategies in order to manage expense
- Deliver in client due diligence, board meetings or RFPs as required
To be Successful in this role, we’re seeking the following:
- Demonstratable experience in setting strategic direction of a large team / group
- Third level qualification is preferred or the equivalent combination of education and experience
- 10-15 years of work experience in Transfer Agency is required, at least 5 of these in a senior position (CF role desirable)
- Broad Transfer Agency and industry knowledge is required. Wider experience within Fund Services is desired
- Must be capable of working as part of a broad management team and also on own initiative
- Career progression for high achieving candidates
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score,
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score,
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Vice President, Client Processing
Posted today
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Vice President, Client Processing
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Client Processing to join our Alts Transfer Agency team. This role is located in Dublin, Ireland.
In this role, you’ll make an impact in the following ways:
- Act as the main point of contact for the client concerning operational and service-related matters. Responsibilities include attending weekly, bi-monthly, and monthly client calls, and reviewing the monthly scorecard.
- Engage in the launch of new funds.
- Manage client servicing functions where appropriate to ensure client satisfaction with the provided service.
- Ensure all staff maintain a proactive, professional relationship with key client stakeholders.
- Keep the Senior Manager updated on client issues and their progress, highlighting any urgent client concerns or complaints to management immediately
- Ensure adequate controls are in place around the dealing process.
- Ensure accurate and timely completion of cash availability and prediction reports to fund managers and valuation departments.
- Ensure prices and factors entered into the transfer agency register are accurate.
To be successful in this role, we’re seeking the following:
- Degree in relevant discipline
- Experience in Transfer Agency preferably in Alternative Transfer Agency
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Associate / Senior Associate- Expenses Fund/Client Accounting (Multiple Openings)
Posted today
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Job Description
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking future team member/s for the role of Associate / Senior Associate, Fund/Client Representative to join our Central Expense team . This role is located in Dublin, Ireland – Hybrid (4 days a week in office).
In this role, you’ll make an impact in the following ways:
- Support routine expense-related activities for funds, including invoice processing and basic budgeting tasks.
- Assist in preparing fund expense budgets and gather necessary data for analysis.
- Process fund expense invoices and monitor payment status for clients.
- Prepare basic comparisons of budgeted expenses versus actual expenses.
- Identify discrepancies and escalate issues to senior team members for resolution.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
- 3-5+ years of experience in financial operations or fund accounting preferred.
- Basic understanding of accounting principles and financial reporting.
- Proficiency in Microsoft Excel and financial software applications.
- Strong attention to detail and organizational skills.
- Analytical Thinking – Ability to interpret financial data and identify discrepancies.
- Communication – Clear and professional communication with team members and clients.
- Problem Solving – Escalates issues appropriately and supports resolution efforts.
- Collaboration – Works effectively under supervision and contributes to team goals.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune, 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score,
Best Places to Work for Disability Inclusion, Disability: IN – 100% score,
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Vice President, Client Processing Manager
Posted today
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Job Description
Senior Vice President, Client Operations Senior Manager Transfer Agency
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Vice President to join our Alternatives Transfer Agency team, part of BNY’s Fund Services platform. This role is located in Dublin
In this role, you’ll make an impact in the following ways:
- Manage a team with responsibility for TA service delivery for several key Irish and Luxembourg clients
- Manage key client relationships and act as an escalation point
- Develop and grow our service delivery team in line with client growth
- Lead client service improvements through engaging with our clients, investors and distributors on our common challenges, ultimate aim to implement a “best-in-class” servicing model.
To be successful in this role, we’re seeking the following:
- Experience managing both large, and multiple small, client relationships.
- Experience in Transfer Agency and/or Alternative fund administration
- Detail-oriented - our client operations managers manage operations teams, deliverables and the client relationships so strong operational knowledge is key.
- Experience in driving and managing change – under our new platform operating model we work closely with our product and technology partners to implement continuous process improvements.
- Managing People, both direct reporting lines and oversight of indirect teams providing services for your clients.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.