10 Jobs in Letterkenny
Principal Data Scientist - Network Analytics
Posted today
Job Viewed
Job Description
Optum is a global organisation that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
In healthcare, evolution does not just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum?
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
As a **Principal Data Scientist** in the Network Analytics team you will play a pivotal role in shaping the future of healthcare by applying data science techniques to solve some of the most pressing challenges in the U.S. healthcare system. Join us and be part of a dynamic team that is making a real difference in the lives of millions.
This is a full-time position with standard working hours of Monday - Friday, 9am - 5pm.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities:**
+ **Code daily to build and deploy impactful data science solutions** , taking full ownership of projects from problem framing and data exploration to model development, deployment, and monitoring-delivering measurable improvements in healthcare cost, quality, and access
+ **Lead by example as a hands-on technical expert** , writing production-grade code and contributing directly to the development of big data systems, pipelines, and tools
+ **Collaborate closely with business and technical leadership** , acting as a strategic thought partner to shape the roadmap for data-driven innovation across provider networks, claims data, and member experience
+ **Design and implement scalable, real-world machine learning systems** , balancing performance, interpretability, and operational constraints in high-stakes healthcare environments
+ **Drive cross-functional initiatives** , using experimentation, and advanced analytics to define success metrics and guide decision-making
+ **Mentor and elevate the data science team** , conducting code reviews, setting technical standards, and fostering a culture of curiosity, rigor, and continuous learning
+ **Translate complex healthcare data into actionable insights** , integrating diverse data sources to build a comprehensive view of network behavior, risk, and opportunity
+ **Proactively surface emerging risks and opportunities** , using anomaly detection, fraud analytics, and pattern recognition to inform strategic interventions
+ **Contribute to the evolution of data science infrastructure** , working with platform teams to enhance tooling for experimentation, model monitoring, and reproducibility
+ **Represent the data science function in executive forums** , clearly communicating technical insights and their strategic implications to influence decisions and investments
+ **Develop your understanding of healthcare and the U.S. healthcare system** , ensuring that solutions are context-aware and impactful
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ Bachelor's Degree in a quantitative field such as mathematics, statistics, computer science, actuarial science, engineering, or related discipline
+ Extensive experience in SQL and Python/R with a strong track record of building data science solutions
+ Demonstrated ability to solve complex technical problems through hands-on coding and model development
+ Experience applying data science to real-world business challenges, driving measurable impact
**Preferred Qualifications:**
+ Master's Degree, PhD in a quantitative field or relevant professional qualification
**Soft Skills:**
+ Strong communication skills, with the ability to explain technical concepts to diverse audiences and influence decision-making
+ Leadership in collaborative, cross-functional settings, including mentoring and setting technical direction
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
For more information on our Internal Job Posting Policy, click here ( .
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMEMEA
Database Administrator
Posted 4 days ago
Job Viewed
Job Description
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role:**
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
As a Database Administrator, you will be configuring, maintaining, and optimizing the operational and reporting databases to align with the environment strategy. This would include engaging in capacity planning to ensure sufficient system resources, monitoring database size and health, and creating and managing plans for statistics and index maintenance. In addition to having an impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities of the Database Administrator:**
· Successfully complete all required job training, including Epic EHR (Electronic Health Records) certification, within first six months of employment and keep certifications up to date
· Configuring and maintaining the databases according to the environment strategy
· Engaging in capacity planning exercises to ensure adequate system resources
· Understanding performance metrics, monitoring system performance, and troubleshooting issues
· Applying RDMS, InterSystems IRIS and updates to production and non-production environments
· Managing the logins for different types of access, including login behavior and working environment configuration
· Performing database backups and verifying restores
· Participate in Change Control processes for all planned applications and technical activities
· Ensure Epic EMR database changes are communicated to the necessary teams across the enterprise
· Works closely with other databases, environment/infrastructure and internal/external enterprise security teams
· Provide on call support for production performance/availability or other critical issues
· Performs other duties as assigned
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications of the Database Administrator:**
- Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience
- Working knowledge of the linux operating system
- Ability to create, understand, and follow processes to ensure successful execution of critical maintenance
**Preferred Qualifications of the Database Administrator:**
- Experience working with Epic Systems
- RDBMS Certification preferably Microsoft SQL Server
- Strong Linux administration skills, including experience with command line tools, scripting, and troubleshooting
- Knowledge of a command shell (BASH), plus languages and utilities such as awk, sed, or Perl
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
_#BBMEMEA_
Windows Server Administrator
Posted 4 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role:**
As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. Optum, the fast-growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernising the health care system and improving the lives of people and communities.
Serving virtually every dimension of the health system, we work with a diverse set of clients across 150 countries - from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.
As a Windows Server Administrator, you will install, configure, maintain and deploy applications in support of the organization's business needs. The Administrator is essential for ensuring client applications and infrastructure changes are communicated to the necessary teams across the enterprise. You'll have the opportunity to maintain production (PRD) and non-production (non-PRD) Hyperspace/Hyperdrive environments, in addition to other client and end-user facing applications for the Epic Electronic Health Records platform.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities of the Windows Server Administrator:**
· Successfully complete all required job training, including Epic EHR (Electronic Health Records) certifications, within first six months of employment and keep certifications up to date
· Install, configure, maintain and deploy the client and other delivery infrastructure components on Microsoft Windows based virtual servers
· Deploy and test Windows operating systems including virus updates, patches and performance tuning
· Maintain and support Epic production (PRD) and non-production (non-PRD) services like Hyperspace and Interconnect and the related services
· Help manage the Change Control processes for all client application environment build migrations and infrastructure upgrades
· Monitor system performance as part of daily operational requirements
· Assist in review system / application logs verify completion of scheduled jobs, including system backups
· Review incident tickets and notes and apply routine upgrades to client applications and back-end services
· Assist in integrating other applications using web services
· Implement system high availability strategies and mechanisms
· Develop disaster recovery procedures
· Troubleshoot and diagnoses application issues and implement solutions
· Ensure client's application and infrastructure changes are communicated to the necessary teams across the enterprise
· Define, create user accounts, profiles, roles and maintain required audit information
· Works closely with database, environment/infrastructure and internal/external enterprise security teams
· Provide on call support for production performance/availability or other critical issues
· Performs other duties as assigned
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications of the Windows Server Administrator:**
- Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience
- Experience working with Windows Administrator or Citrix
**Preferred Qualifications of the Windows Server Administrator:**
- Prior certifications on Microsoft Administrator (any) or CompTIA A- Experience working with Epic Systems
- Experience working in an entry Level role or at a helpdesk
- Experience working on Cloud Platforms (Azure or AWS)
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMEMEA
Electronic Health Record SME (Epic/Cerner)
Posted 6 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role:**
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
As an Electronic Health Record SME, you will leverage your background and expertise in Epic or Cerner systems to act as a primary advisor between end-users, project team members and other information technology resources. Your guidance and insights will be instrumental in shaping transformation healthcare solutions. We are interested in applications from individuals with at least 1 active Epic or Cerner certification, with the enthusiasm and drive to continue to broaden their experience.
Strong candidates will be able to demonstrate self-motivation and team collaboration. Continued development in Epic will be provided. Most importantly, our team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.
**Working Arrangements**
Occasional **after-work** hours may be required to support emergency response and operational needs.
**Please note:** There would be an initial training program on joining where there may be an expectation to work adjusted hours, depending on trainer location/availability. Following this, hours would be standard local hours with a need for some flexibility when working with US clients.
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model.
**Primary responsibilities of the EHR Subject Matter Expert (Epic/Cerner):**
- Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
- Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module(s)
- Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
- Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
- Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers
- Serve as a mentor/subject matter expert to local and client-based team members
- Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
- Facilitate communication with stakeholders from initial requirements to final implementation
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
**Required Experience:**
- Deep experience of Epic or Cerner systems, with active / current Epic or Cerner certification in at least one area.
- Direct client healthcare domain knowledge such as clinical documentation workflow, patient portal, closing encounters, and patient flow
- Ability to take on a new application or project area with proven success
- Managing application specific work plans at the resource and task level
- Degree education or equivalent experience
**Preferred qualifications:**
We value a diverse range of skills and experiences. While any of the following qualifications are desirable, they are not mandatory for this role. Candidates from varied backgrounds are encouraged to apply.
- Experience mentoring individuals or teams within the system
- Knowledge and experience using basic and intermediate project management tools and techniques
- Ability to handle multiple client assignments and communicate with all stakeholders involved
- Ability to communicate tactfully and work effectively with patients, physicians, vendors and system staff at all levels
- Capable to lead and work well in a diverse, multi-disciplinary team
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMEMEA
Electronic Health Records Systems Specialist (Training Provided)

Posted 11 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role:**
As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
At our newest Electronic Health Record Centre of Excellence in Letterkenny, Ireland, we're assembling a dynamic team committed to revolutionizing the healthcare industry. Our mission is simple: to make the healthcare system work better for everyone. Here, you'll collaborate with some of the brightest minds in the field, and what's even more exciting is that prior Epic / electronic health records experience isn't necessary!
As an EHR Systems Specialist, you'll embark on a comprehensive training programme that equips you with the skills and knowledge needed to excel in your assigned area. You'll become a vital part of our efforts to enhance healthcare technology and improve patient care.
**Working Arrangements:**
**Occasional after-work hours may be required to support emergency response and operational needs.**
**Please note:** There would be an initial training program on joining where there may be an expectation to work adjusted hours, depending on trainer location/availability. Following this, hours would be standard local hours with a need for some flexibility when working with US clients.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model._
**Primary responsibilities of the Electronic Health Record Systems Specialist:**
- Undergo comprehensive Epic training to develop expertise in your assigned area
- Provide product function, design, build and testing for assigned Epic modules
- Work alongside end-users to design, scope, and implement enhancements
- Configure system settings to resolve issues efficiently, adhering to Service Level Agreements (SLAs)
- Develop, maintain, and support critical workflow documentation, test scripts, and configuration guides for essential application functions.
- Monitor the performance of healthcare applications in real-world settings
- Work with trainers to develop and update training materials
- Develop strong relationships with operational stakeholders, customers and business partners
_You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required qualifications of the Electronic Health Record Systems Specialist:**
- Proven ability to partner with others to define and document business requirements, project plans or other objectives.
- Strong communication, relationship management and collaboration skills
- Proficiency with Microsoft Office Suite (inc. Excel, Word, PowerPoint, SharePoint)
**Preferred qualifications of the Electronic Health Record Systems Specialist:**
We value a diverse range of skills and experiences. While any of the following qualifications are desirable, they are not mandatory for this role. Candidates from varied backgrounds are encouraged to apply.
- Background in scheduling, booking, coordination OR within billing, finance, accounts in any industry highly preferred
- Experience with Microsoft Visio and/or Project
- Prior experience in customizing, testing, optimizing, training and implementation of new systems, processes, upgrades or enhancements
- Degree or diploma education (pref. clinically related field, health informatics, computer science, business administration, supply chain or hospitality management)
- Helpdesk, support or end-user training experience
- SOP or training documentation creation experience
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
For more information on our Internal Job Posting Policy, click here
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
#RPO #EHRIRE #EHRAD #BBMEMEA
Data Integration Analyst

Posted 11 days ago
Job Viewed
Job Description
Optum is a global organisation that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role:**
At our newest Electronic Health Record Centre of Excellence in Letterkenny, Ireland, we're assembling a dynamic team committed to revolutionizing the industry. Our mission is simple: to make the health system work better for everyone. Here, you'll collaborate with some of the brightest minds in the field to make the future of healthcare a reality.
As a Data Integration Analyst - EHR Systems (Electronic Health Records), you will serve as a liaison between end-users and provide advisory support to build and maintain health data integration components, collaborating with other information management resources within the growing EHR team. We're particularly interested in individuals with experience of interface engines, integrations, interoperability, and health data. EHR System and Middleware Engine training will be provided as per project needs. Most importantly, our team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.
**Please note: There would be an initial training program on joining where there may be an expectation to work adjusted hours, depending on trainer location/availability. Following this, hours would be standard local hours with a need for some flexibility when working with US clients.**
C _areers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model._
**Primary responsibilities of the Data Integration Analyst - EHR Systems:**
- Act as a vital link between end-users and our technology solutions, focusing on HL7 standards and health system integrations.
- Design, develop, and maintain integration components within EHR system, ensuring scalability and efficiency.
- Collaborate with our diverse team to translate complex business requirements into practical healthcare IT solutions.
- Assist with building interfaces and data conversion for EHR implementation along with post go-live support following deployment of new interface or a new EHR implementation.
- Reviews, builds, tests, and implements new functionality via System Upgrades and Special Updates.
- Responsible for development and documentation of internal procedures to use in conjunction with EHR applications.
- Offer technical guidance on significant projects and mentor junior team members in building interface and system integrations.
- Participate in 24x7 on-call rotation to provide support and resolve issues as per project needs.
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required qualifications:**
- Degree Qualified in relevant field (Computer Science, Information Technology, Data Science or STEM subject) or equivalent experience
- Understanding of software testing approaches and prior experience performing unit testing, integration testing, etc.
- Experience with SQL, MSSQL, Oracle data management programming skills
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Visio & SharePoint)
- Proficient in programming and scripting, hands on C++, C#, Python, JavaScript, VBScript or ASP.Net or any other programming language
**Preferred qualifications:**
We value a diverse range of skills and experiences. While any of the following qualifications are desirable, they are not mandatory for this role. Candidates from varied backgrounds are encouraged to apply.
- Experience with HL7 (Health Level Seven Standard) or any other Health Data exchange including HL7 FHIR, HL7 CDA, Web Services and HL7 v2
- Experience working with developing interfaces on integration / interoperability engines (at least one) such as InterSystems, Rhapsody, Cloverleaf, Mirth Connect, Microsoft BizTalk, Corepoint, Qvera, IBM Integration Bus, WebSphere Message Broker or other similar
- Experience mentoring and providing subject matter expertise to junior engineers
- Familiarity with EHR system
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
#RPO
Electronic Health Record Systems Specialist - Clinical (Training provided)

Posted 11 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
**About the Role:**
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
We're interested in individuals with a clinical background, particularly Nursing, Labs, Radiology, Operating Theatre, Inpatient, Outpatient or other similar areas, who are looking to take their expertise to other fields. Strong candidates will be able to demonstrate self-motivation and team collaboration. Epic training will be provided. Most importantly, our team will foster a culture of diversity and inclusion and drive innovation for our company and our clients.
**Please note: There would be an initial training program on joining where there may be an expectation to work adjusted hours, depending on trainer location/availability. Following this, hours would be standard local hours with a need for some flexibility when working with US clients.**
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office in a hybrid work model.
**Primary responsibilities of the Electronic Health Record Systems Specialist:**
- Undergo comprehensive Epic training to develop expertise in your assigned area
- Provide product function, design, build and testing for assigned Epic modules
- Work alongside end-users to design, scope, and implement enhancements
- Configure system settings to resolve issues efficiently, adhering to Service Level Agreements (SLAs)
- Develop, maintain, and support critical workflow documentation, test scripts, and configuration guides for essential application functions.
- Monitor the performance of healthcare applications in real-world settings
- Work with trainers to develop and update training materials
- Develop strong relationships with operational stakeholders, customers and business partners
You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
**Required qualifications:**
- Past experience in a clinical role or setting, such as; nursing, labs, radiology, pharmacy, operating theatre, inpatient or outpatient services
- Proven success in solving customer-related issues that impact efficiency, effectiveness or satisfaction of customers
- Analytical and technical skills necessary to apply technology to resolve clinical problems and/or increase operational efficiency
- Proficiency with Microsoft Office Suite (inc. Excel, Word, PowerPoint, SharePoint)
**Preferred qualifications:**
(We value a diverse range of skills and experiences. While any of the following qualifications are desirable, they are not mandatory for this role. Candidates from varied backgrounds are encouraged to apply.)
- Experience with Microsoft Visio and/or Project
- Existing experience in a health IT environment
- Bachelor's or Master's degree in any healthcare, clinical or hospital management stream
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved._
#RPO #EHRIRE #EHRAD #BBMEMEA
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Epic Client Systems Administrator

Posted 11 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role:**
As an Epic Client Systems Administrator, you will Install, configure, maintain and deploy the Epic client. The Epic Client Systems Administrator is essential for ensuring Epic application and infrastructure changes are communicated to the necessary teams across the enterprise. You'll have the opportunity to maintain Epic production (PRD) and non-production (non-PRD) Hyperspace/Hyperdrive environments, in addition to MyChart and Web Services infrastructure.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities of the Epic Client Systems Administrator:**
· Successfully complete all required job training, including Epic certification, within first six months of employment and keep certifications up to date
· Install, configure, maintain and deploy the Epic client and other delivery infrastructure components on Microsoft Windows servers
· Maintain and support Epic ancillary services like Hyperspace and Interconnect and the related services
· Help manage the Change Control processes for all Epic environment build migrations and infrastructure upgrades
· Monitor Epic system performance as part of daily operational requirements
· Review Sherlock and Galaxy notes and apply routine upgrades to all Epic environment client applications and back-end services
· Assist in integrating other applications with Epic using web services
· Implement Epic system high availability strategies and mechanisms
· Monitor and fine tune the performance of Caché database instances
· Develop disaster recovery procedures
· Maintain Epic production (PRD) and non-production (non-PRD) Hyperspace, Hyperdrive, and client connection environments
· Troubleshoot and diagnoses Epic application issues and implement solutions
· Ensure Epic application and infrastructure changes are communicated to the necessary teams across the enterprise
· Define, create user accounts, profiles, roles and maintain required audit information
· Works closely with database, environment/infrastructure and internal/external enterprise security teams
· Provide on call support for production performance/availability or other critical issues
· Performs other duties as assigned
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications of the Epic Client Systems Administrator:**
- Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience
- Experience working with Windows Administrator or Citrix
**Preferred Qualifications of the Epic Client Systems Administrator:**
- Experience working with Epic Systems
- Experience or knowledge of SQL Administration
- Experience working in an entry Level role or at a helpdesk
- Experience working on Cloud Platforms (Azure or AWS)
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMEMEA
Operational Database Administrator

Posted 11 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the role:**
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
As an Operational Database Administrator (ODBA) for an Epic system, you will manage complex databases that provide healthcare applications and data. This would include installing and administering operational database environments based on InterSystems IRIS, and performing environment setup and configuration, proactive monitoring, and maintenance. In addition to having an impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities of the Operational Database Administrators:**
· Successfully complete all required job training, including Epic certification, within first six months of employment and keep certifications up to date
· Creating and managing the operational database environments that serve production, reporting, disaster recovery, training, and non-production needs
· Applying InterSystems IRIS and Epic upgrades and updates to production and non-production environments
· Installing and maintaining the administrative and monitoring tools necessary for high levels of availability and performance of healthcare IT system
· Understanding performance metrics, monitoring system performance, and troubleshooting issues
· Configuring and maintaining environment copies according to the environment strategy
· Engaging in capacity planning exercises to ensure adequate system resources
· Help manage the Change Control processes for all Epic environments build migration and technical activities
· Review Sherlock and Galaxy notes and apply routine upgrades to all Epic environment client applications and back-end services
· Implement Epic system high availability strategies and mechanisms
· Ensure Epic application and infrastructure changes are communicated to the necessary teams across the enterprise
· Works closely with database, environment/infrastructure and internal/external enterprise security teams
· Provide on call support for production performance/availability or other critical issues
· Performs other duties as assigned
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
- Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience
- Strong Linux administration skills, including experience with command line tools, scripting, and troubleshooting
- Ability to create, understand, and follow processes to ensure successful execution of critical maintenance
**Preferred Qualifications:**
- Experience working with Epic Systems
- Knowledge of a command shell (BASH), plus languages and utilities such as awk, sed, or Perl
- Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMEMEA
Cogito Administrator

Posted 11 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the role**
As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
As a Cogito Administrator for an Epic system, you will be configuring, maintaining, and optimizing the Cogito reporting databases to align with the environment strategy. This would include engaging in capacity planning to ensure sufficient system resources, monitoring database size and health, and creating and managing plans for statistics and index maintenance. In addition to having an impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities of the Cogito Clarity Database Administrator:**
· Successfully complete all required job training, including Epic certification, within first six months of employment and keep certifications up to date
· Configuring and maintaining the Cogito databases according to the environment strategy
· Engaging in capacity planning exercises to ensure adequate system resources
· Understanding performance metrics, monitoring system performance, and troubleshooting issues
· Managing the logins for different types of access, including login behavior and working environment configuration
· Applying RDMS upgrades and updates to production and non-production environments
· Performing database backups and verifying restores
· Participate in Change Control processes for all planned applications and technical activities
· Ensure Epic database changes are communicated to the necessary teams across the enterprise
· Works closely with other databases, environment/infrastructure and internal/external enterprise security teams
· Provide on call support for production performance/availability or other critical issues
· Performs other duties as assigned
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications of the Cogito Clarity Database Administrator:**
- Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience
- Working knowledge of the database operating systems
- Technically experienced in MS SQL Server analytical database platforms
- Ability to create, understand, and follow processes to ensure successful execution of critical maintenance
**Preferred Qualifications of the Cogito Clarity Database Administrator:**
- Experience working with Epic Systems
- RDBMS Certification preferably Microsoft SQL Server
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved._
_#RPO #BBMEMEA_