84 Account Management jobs in Ireland

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity?

Join Intercom as the Head of Account Management for EMEA and play a pivotal role in shaping the future of AI-driven customer service. In this high-impact, second-line leadership position, you'll drive revenue growth across both SMB and Mid Market accounts, ensuring our customers experience the full value of our industry-leading AI solutions. Your leadership will directly influence a generational opportunity-help build the AI agent category and shape the future of customer service.

What will I be doing?

• Build and lead the EMEA account management organization across all major segments (VSB, SB, MM).
• Lead, coach, and develop front line managers and teams responsible for all existing business revenue in EMEA, including both Small Business and Mid Market accounts (30+ sellers, 5 managers).
• Define and execute the Account Management strategy, developing playbooks and territory plans that drive retention and expansion revenue.
• Manage all planning, revenue forecasting, resource allocation, and investment planning across account management functions for EMEA.
• Partner with global leadership on company-wide initiatives, representing the North America book of business in product roadmap discussions, pricing strategy, and more.
• Work closely with the regional customer success organization to build and execute programs to drive customer health and utilization.
• Build strategic relationships with top customers within EMEA.

What skills do I need?

• 12+ years of experience in technology sales, with 5+ years leading high performing account management teams
• 5 years of closing experience in IC capacity (ideally MM+)
• 5 years of first line management experience (ideal candidate will have both SMB and MM+ in a rapidly growing business)
• 2 years of second line management experience (ideally leading teams of different segments or tierings)
• Deep renewals experience, ideally running renewals businesses of 8 figures
• Strong program management experience, proven ability to take strategic programs through ideation to launch
• Proven track record of building and scaling teams across multiple segments/customer tiers
• Strong operational mindset-skilled at building scalable processes and driving efficiency
• Strategic mindset with the ability to balance immediate revenue goals with long-term market development and ecosystem building
• Executive presence and communication skills suitable for engaging with C-level customers
• Familiarity with Command of the Message and MEDDPICC (or similar) a plus
• Passion for AI and its transformative potential in customer service.

We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values .

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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**Job Description**
**Where you'll work:** Dublin or commutable areas.
**Sales at GoTo**  
At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower their day-to-day lives. We're constantly elevating our approach by leveraging the latest AI-driven tools-giving you the edge to identify opportunities, personalize outreach, and deliver meaningful results for our customers and partners. Here, creative problem-solving and data-backed insights go hand-in-hand, helping you prospect smarter and match our solutions to each unique need. Join us and be part of a company where innovation is at the core, and where your ambition helps shape the future of sales in an AI-powered world.
**Your Day to Day**   
**As a Business Development Representative you would be working on:**
+ Identify & create new sales opportunities from inbound and outbound leads.
+ Achieve monthly quota of passed closed opportunities.
+ Develop and implement strategies for outbound lead generation.
+ Deliver great results against defined KPI's including activities, lead generation, conversion, closing sales, and customer experience outcomes.
+ Execute marketing campaigns to increase new user acquisition and conversions and engage prospects and customers via telephone and online chat to qualify leads and drive conversions.
+ Collect, analyze and report data around performance, campaign, and operational execution.
+ Collaborate with team members and managers to develop strategies and improve ideas and execution that drive team success.
+ Provide amazing prospect and customer experiences and gain experiences to grow your career.
**What We're Looking For**  
**As a Business Development Representative, your background will look like** :
+ **_Must speak fluent English_**
+ 1+ years of business experience
+ Curious, motivated and results oriented.
+ Ability to quickly understand and demonstrate technology and business value propositions.
**At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life-at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:**
+ Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
+ Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
+ Tuition and reading reimbursement programs to support your continuous learning and professional growth
+ Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
+ Employee programs-including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program-to amplify your connection and impact.
At GoTo, authenticity and inclusive culture are key to our thriving workplace, where diverse perspectives drive innovation and growth. Our team of GoGetters is passionate about learning, exploring, and working together to achieve success while staying committed to delivering exceptional experiences for our customers. We take pride in supporting our employees with comprehensive
benefits, wellness programs, and global opportunities for professional and personal development. By maintaining an inclusive environment, we empower our teams to do their best work, make a meaningful impact, and grow their career. Learn more ( .
At GoTo, we're bold enough to imagine a world of work without limits-where curiosity and AI-driven innovation fuel our constant growth. As the leader in cloud communications and IT, we solve real-world challenges through practical, cutting-edge solutions and an unwavering customer-first mindset. Our culture is rooted in inclusion, ownership, and transparency, fueling an environment where every voice contributes to both personal and collective achievement. Here, collaboration sparks bold ideas, and authenticity is celebrated-empowering you to adapt, evolve, and make a real impact. Join GoTo, and help shape the future of work while accelerating your own growth alongside exceptional people who are redefining what's possible.
GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.

Corporate Catering Services Ltd. (CCSL) is 100% Irish owned, providing leading workplace restaurant catering services across Ireland. With over three decades of experience, CCSL has earned a reputation for excellence in food, friendly staff, and exceptional local management support. With offices in Dublin and Clare, we partner with leading clients throughout Ireland. These come from a range of sectors, which include engineering, aviation, transport, logistics, tech, pharma, and health. About the Role We are seeking an initiative-taking, relationship-focused Business Development Manager to drive business growth. Reporting to the Managing Director, you will identify new clients, manage the sales pipeline, and build relationships that support success. Key Responsibilities Lead generation & outreach: Target and engage prospective clients using digital and traditional sales and marketing techniques. Sales cycle management: Identify and nurture prospective clients, develop relationships, present tailored proposals, manage negotiations, and close deals. Client relationship building: Act as the primary contact for new accounts, building trust, working with the operations team to ensure the delivery of outstanding service. Market insights: Monitor and track workplace catering trends, competitor offerings, pricing, and service innovations. Meet/exceed targets: Deliver monthly/quarterly metrics against KPIsnew accounts, revenue, average contract value, number of leads vs. closed deals. Liaise with Marketing:Segmenting, positioning, and communicating digitally and traditionally including case studies, CCSL USPs, catering solutions available. Market Knowledge:A full understanding of the competitor position for prospective clients, ensuring up-to-date information is available on all key competitors. Essential Qualifications 35+ years in B2B sales, workplace catering or hospitality would be an advantage. Proven history in meeting/exceeding sales targets in a proactive role. Self-starter mindsetcomfortable prospecting and closing with minimal supervision. Ability to develop compelling, innovative, and realistic commercial solutions and adjust proposals to reflect the economic needs and service requirements. Strong business acumencapable of crafting top-tier proposals. Excellent communication, presentation and negotiation, and skills. Willingness to travel throughout Dublin and the rest of the Ireland as required. High level of proficiency in using Microsoft Office. Flexibility to assist with occasional events (e.g., new client launches, breakfasts, lunches, corporate functions). Desirable Experience Prior experience selling workplace catering, or corporate hospitality. CRM expertise (e.g., HubSpot). Understanding and interest in food & beverage operations and business finances. Experience pitching to and communicating with senior stakeholders. What We Offer Competitive base salary plus performance-based bonus. Employee benefits package product and service discounts. Collaborative, vibrant team culture with regular training and team-building events. Fully expensed client meetings, food tastings, and event showcases. Benefits Employee assistance program On-site parking Hybrid Role Skills: Sales Contract Catering Communication (written and verbal) Targets Business Acumen Computer Literate Benefits: Parking Annual Leave sick pay scheme

Your mission We're recruiting on behalf of our client Just Eat Takeaway for a Business Development Executive to join their team in Galway. This role focuses on acquiring new restaurant partners, managing pipelines, and driving growth across key territories. If you're commercially minded, target-driven, and ready to make an impact, this could be the next step in your career. Location: GALWAY, MAYO, ROSCOMMON, CLARE, SLIGO, DONEGAL, LEITRIM, CAVAN,LONGFORD, MONAGHAN Monday to Friday - 37.5 hours weekly. Working hours can vary dependent on meetings with Restaurant partners from 9am-5.30pm, 10am to 6.30pm. As a Business Development Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory. Main Responsibilities Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships. Educate Restaurant Partners to provide the best possible customer service and experience to their consumers, Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business. Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies. Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies. Your profile What will you bring to the table? Experience in a B2B sales or account management role: 2-5yrs A desire to take ownership of ambitious targets Strong presentation and communication skills A passion for learning and self-improvement Sharp attention to detail and the ability to handle multiple tasks effectively An exceptional work ethic and the desire to make a difference Full clean IRISH driving licence - company car and fuel card provided INDHP Why us? Why Just Eat Takeaway? Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

As we continue to grow our business in both leisure and corporate markets, we are looking for a Business Development Executive to join our dynamic Sales & Marketing team. This is an exciting opportunity for a driven individual with a passion for sales, hospitality, and relationship building. You will be responsible for developing new business opportunities across a range of markets including MICE, corporate, group, and leisure while also nurturing existing client relationships. Key responsibilities: Research, identify and convertnew business opportunities, establishing initial customer contacts, delivering over-the-phone and in-person presentations with all key decision makers Actively network to generate referrals and brand visibility in the sector Develop customised proposals and presentations to convert leads into business, consistently delivering exceptional service Build strong relationships with corporate clients, agents, tour operators, and event organisers Represent the Slieve Russell at trade shows, networking events, and sales missions Collaborate with the marketing team on targeted campaigns and promotional activity Conduct site inspections, familiarisation trips, and tailored presentations Maintain accurate records and reporting via the CRM and sales pipeline tools The ideal candidate for this position will have: At least two years business development experience in a sales or business development role Strong understanding of the Irish and UK corporate, MICE, or tourism sectors Excellent communication, presentation, organisational and negotiation skills Self-motivated with the ability to work independently and as part of a team Full clean driving licence and willingness to travel as required Familiarity with CRM systems and Microsoft Office Suite Strong understanding of sales, marketing, digital and revenue strategies. Commercial attitude and proactive sales approach. Highly motivated with the ability to work on your own initiative meeting targets and deadlines. Excellent Employee Benefits and Career Opportunities working with us: The Slieve Russell Hotel and Country Club is certified a Best Workplace Ireland in Hospitality & Great Place to Work 2025 Benefits of working with us: Best Workplace Ireland in Hospitality 2025 for 4th year in a Row by Great Place to Work Ireland. Top 20 Large Best Workplace Ireland Awarded Great Place to Work Special Award 2025 Outstanding Employer Gold 2025 Accreditation by Failte Ireland Menopause Excellence Workplace Best Champion Network 2024 First Dementia Inclusive Alzheimer's Friendly Hotel in Ireland Investors in Diversity Bronze - Centre of Diversity Gold Award at Irish Accommodation Service Institute (IASI) Gold Awarded for our Environmental Sustainability in Tourism Industry awarded by 50 Shades Greener Diamond White Flag for our Leisure Club PGA Silver Flag for Golf Club & Club House Full training provided. Employee Discounts & Incentives Full nutritious meals Provided. Free use of Gym & Leisure Centre Active Employee Health & Wellbeing Programme Yoga, Mindfulness, Employee assistance Programme free confidential helpline Active Employee Social Club Company Pension Scheme Company Sick Pay Scheme Career Progression-including opportunities to gain recognised QQ1 LEVEL 6 third level qualifications. A competitive remuneration package including Pension, Health Care, and Performance Related Bonus with many more benefits awaits the successful applicant. For further details or to apply for these roles please contact: The People & Culture Department on or via email: Skills: Golf Knowledge Experience Organised

Our client is a Top-Tier Law Firm in Dublin 2. They have a vacancy for a BD Manager with 5 years+ relevant experience ideally within professional services. The chosen candidate will work closely with the Head of Corporate and M&A, practice group leaders and Partners in the Corporate and M&A department. The main focus of the role will be to acquire new clients as well as expand on existing client relationships. Call Emma for details on NOW! Salary : DOE Benefits: Pension, Healthcare, 25 days AL, Bonus, Annual Reviews, hybrid working, on-site gym, Travel Tax Saver Tickets, Bike to work scheme. The Role: Develop and execute the business development and marketing elements of the Corporate and M&A Department business plan. Work alongside the firms marketing team to draft press releases and manage social media strategies. Overseeing the submissions to legal directories and sharing best practices in the submissions process. Collaborate with Partners to create client and market-focused knowledge based marketing resources and materials, such as technical updates, client education initiatives, webinars, and seminars. Collaborate with partners on new client initiatives to generate business opportunities for the firm. Assist in preparing responses to requests for proposals or information about the Corporate and M&A Department, and support partners in preparing for business development meetings with clients and prospects. Proactively sustain an in-depth knowledge of the banking and financial services market, as well as the competitive landscape of the Corporate and M&A Department, through comprehensive internal and external research. Track, analyse, and report on market, industry, and competitor trends relevant to the Corporate and M&A Department. Oversee the review and ongoing enhancement of the Departments marketing materials, including pitch templates, website content (both internal and external), and press releases. The Candidate: 5 years+ experience in a marketing or BD position, ideally within a professional services environment. BA degree in Marketing, BD, Journalism or other relevant degree. Previous experience in a Managerial role. Strong experience working with Senior stakeholders. Excellent MS Office skills. Good organisational and interpersonal skills. Good initiative and can-do attitude. If this BD Manager job sounds like you, call us now on . Speak to the Experts with the Direct Link to the Best BD jobs in Dublin Link Personnel Services

Role & Responsibilities Position: Business Development Executive Monday to Friday 8.30am to 5.30pm 1-hour unpaid break Relationships: Report to: SME Sales Manager Responsible for: Driving business growth through strategic sales efforts Liaison with: All Departments Key Accountabilities: Sales Strategy for SME Clients Develop and implement sales strategies specifically targeted at SMEs, considering their unique needs, budgets, and challenges in waste management. Identify niche markets and opportunities within the SME sector, adapting service offerings to suit different business types (e.g., restaurants, retail shops, small manufacturers, etc.). Collaborate with marketing to create campaigns and materials aimed at attracting and retaining SME customers. Client Relationship Management Build and maintain strong relationships with existing and potential B2B clients, such as manufacturers, retailers, or large-scale commercial enterprises. Understand clients' waste disposal needs (recycling, hazardous waste, general waste) and provide tailored solutions. Act as the main point of contact for key accounts, ensuring a high level of customer satisfaction and retention. Lead Generation and Conversion Identify potential business opportunities and generate leads through market research, networking, and cold outreach. Conduct site visits, presentations, and demonstrations to potential clients. Close deals by negotiating contracts, service level agreements (SLAs), and pricing that aligns with company goals. Market and Industry Expertise Stay up-to-date with the latest developments in waste management regulations, sustainability practices, and technologies. Advise clients on compliance with environmental regulations and recommend waste reduction and recycling strategies. Analyse market demand and customer feedback to continuously improve service offerings. Sales Performance Reporting Report on sales activities, forecasts, and key metrics to upper management. Role & Responsibilities Update the sales pipeline, track interactions, and forecast future sale Negotiate contracts with clients, ensuring profitability while addressing their specific waste management needs. Review and renew contracts periodically, ensuring they remain competitive and beneficial for both parties. Other duties, responsibilities and activities may change or be assigned. Additional Duties To attend all meetings as required. To show commitment to company values in all aspects of your role. To act as a positive ambassador for the business. I have received and read my Job Description and understand that it acts as a guide only to my duties and responsibilities and is not exhaustive; I agree to undertake any other duties deemed reasonable by the management.

Responsibilities: Develop new business opportunities and manage a small portfolio of existing accounts. Prospect, network, and build strong relationships with retail clients, architects, and designers. Promote and sell premium shopfitting solutions tailored to client needs and brand identity. Provide expert technical advice on materials and design, ensuring client requirements are met. Collaborate with design and project teams to deliver successful outcomes. Maintain accurate sales forecasts and performance reports. Qualifications & Experience: 10+ years sales/business development experience in retail shopfitting or store fixturing. Strong network within the retail and design sector. Ability to interpret drawings, specifications, and present tailored solutions. Knowledge of materials (wood, metal, glass, lighting) and technical measurements. Proficient in Microsoft Office with excellent communication skills. Design background an advantage. Essentials: Full driving licence. Fluent English (written & spoken). Ability to work independently, under pressure, and with flexibility. Willingness to travel domestically and work flexible hours. Package: Competitive salary with commission based on sales margins. Travel allowance. Additional benefits depending on experience. INDWHC Skills: Organised Design knowledge Sales

Role:Business Development Manager Location: County Dublin, field based Company: Laois Hire part of The Briggs Equipment Group Salary:Competitive + Commission + Company Vehicle Contract: Permanent About Us: Briggs Equipment Group is a leading provider of asset management and maintenance solutions across Ireland and the UK. Briggs Equipment Ireland is part of a €100 million turnover group, businesses in our group include Briggs Equipment Ireland, Laois Hire Services, Aerial Platform Hire, Future Events Hire and Galway Plant and Tool Hire. Laois Hire is a leading plant and tool hire company in Ireland that provide a comprehensive range of services from tool and plant machinery to highly specialised equipment. We have an exciting newopportunity for an enthusiastic and motivated Business Development Manager to join our dynamic and supportive sales team in Dublin. In this role you will be: Advancing the sales of plant and vehicle hire services in the relevant geographical territory. Identifying possible new leads for sales, establishing, and maintaining relationships with potential clients. Conducting business development cold calling, arranging customer visits, and following up with marketing. Generating new business opportunities and developing new accounts to maximise sales levels. Maintaining and growing existing key accounts and ensuring customer retention is achieved and developed. Identifying opportunities by researching industry and related events, publications, and announcements. Developing and maintaining relationships with internal teams. Establishing and maintaining effective relationships with stakeholders to ensure that the business is providing the appropriate range and quality of products and services. What will help you to excel in this role: Previous field sales experience ideally within plant and tool hire, material handling, logistics, warehousing, or construction. Local market knowledge is preferred however not essential. Excellent communication skills and ability to engage with customers. Demonstrable experience of organising and prioritising a demanding workload. Proven record in a problem-solving role. Full, clean driving licence with a willingness to travel. What you can expect from us: Competitive salary Commission - uncapped performance Bonus Scheme Company car Contributory pension scheme with employer contributions up to 6% HSF Healthcare Future development and career opportunities Whats next If you are interested in joining Laois Hire, then please click on the apply now button and a member of the team will be in touch. If you are interested in finding out more and would like to arrange a confidential chat, please contact Alison Hands from our Recruitment Team on email: If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment Team, and inform them prior to attending so we can ensure these are met. Skills: Business Development Manager Area Sales Manager Sales Account management Business Development