150 Account Manager jobs in Ireland
Account Manager

Posted 9 days ago
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Job Description
2025-06-10
**Country:**
United Kingdom
**Location:**
Otis Belfast, Uni 1a/b, Westbank Drive, Belfast, BT3 9LA
**Role Overview**
**To manage the service accounts, work with customers in a proactive way to ensure we improve our value with them, reducing cancellations and increase service sales, work closely with MOD/BEX R sales rep to accelerate lead generation**
**Otis is recruiting an** **Account Manager** **to cover throughout Northern Ireland.**
**Key responsibilities**
**Create and maintain long term relationships with customers through proactive customer engagement planning and reactive response to enquiries and complaints**
**Defend portfolio, reducing cancellations and renegotiations value**
**Know OTIS Service Business to be able to, working with the branch team, provide the best possible solution to customers, generating the highest value for the company. Must be able to work in cross functional teams**
**Increase Service Sales, being able to create needs on customers and maximise profitability of each account**
**Increase Otis One Sales, being able to generate incremental subscriptions**
**Make proposals, decisions and close deals independently, according to company rules**
**Know maintenance service, strategies and procedures: contracts, strengths, CRM, RTV, competitors.**
**Manage annual price increase process.**
**Role model and demonstrate unwavering commitment to The Absolutes in all daily work, decisions and in the environment created for your team**
**What you will need to be successful.**
**You have a business or technical degree or have completed training as a technician or technical business administrator, and 3 years of prior work experience**
**You have initial experience in the sale of technical service agreements requiring consultation.**
**You have a strong customer and service orientation, including excellent interpersonal skills**
**You are characterised by a high level of commitment and reliability.**
**You are target focused, with the ability to work at pace in a demanding, complex, corporate organisation**
**Add any additional local requirements here**
**What's In it For Me / Benefits**
**You will receive a long-term employment contract with the world market leader in a crisis-proof industry.**
**We offer you remuneration in accordance with local standards plus:**
**Customise for local benefits here including vacation and incentive**
**We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.**
**We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.**
**Apply today to join us and build what's next.**
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Account Manager
Posted 1 day ago
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Account Manager
Posted 6 days ago
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Account Manager
Posted 15 days ago
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Account Manager
Posted 16 days ago
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Account Manager
Posted 16 days ago
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Account Manager
Posted 19 days ago
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Account Manager, SSA

Posted today
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Meta's Small & Medium Business Group contributes to Meta's mission by connecting every small and medium business in the world with their customers through solutions like Facebook & Instagram Pages and Advertising. We succeed when we help our customers grow their business. People joining our team will have an outstanding opportunity to build client and agency relationships. Account Managers will leverage customer insights to help clients build their business using Meta to drive success. The ideal candidate will have experience in account management or related areas such as sales, customer service or experience in advertising agencies. The role of the account manager will be to establish, own and manage an expanding portfolio of direct customers, focusing on driving revenue via account planning, product adoption, education and customer satisfaction. Success in this position requires consultative sales skills, a focus on customer service, and thrive in a dynamic and data-driven, team-focused environment delivering against tight deadlines.This position is based in Meta's EMEA Headquarters in Dublin.
**Required Skills:**
Account Manager, SSA Responsibilities:
1. Responsible for educating clients on products, new solutions and best practices to drive adoption and grow new/existing business partnerships
2. Accurately and effectively manage sales pipeline in order to identify and prioritize business opportunities
3. Lead strategic conversations with C Level and communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the adapt to feedback and adjust plans accordingly
4. Capability to present key client issues in an effort to be the customer advocate within Meta
5. Effectively manage priorities and time in order to meet deadlines and administrative tasks
6. Identify growth opportunities and trends across the portfolio
7. Be an active contributor of the regional sales team to contribute to overall team goals and development
**Minimum Qualifications:**
Minimum Qualifications:
8. 3+ years of previous experience in customer sales or success management, account management, or consulting
9. Bachelors or Masters degree or equivalent experience
10. Demonstrated experience in prioritization of tasks and managing time, even under high-pressure situations
11. Critical thinking, analytical skills with an iterative and proactive mind-set
12. Articulate complex data stories, in simple language to customers via day to day communications and regular presentation
13. Communication and presentation skills
14. Customer management experience
15. Team working skills in an international work environment with a passion for making an impact
16. Present key client issues in an effort to be the customer advocate within Meta
17. Fluency in English
**Preferred Qualifications:**
Preferred Qualifications:
18. Market knowledge and work experience in the Sub-Saharan African markets
19. Fluency in French
**Industry:** Internet
Account Manager, Italy

Posted 3 days ago
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Job Description
Meta's mission is to bring the world closer together. The Global Business Group contributes directly to this mission by connecting business's in the world with their customers on Facebook, and then helping them grow through solutions like Facebook Pages and Advertising. We succeed when we help our customers grow their business. Meta is looking for a sales and marketing professional to help build and sell Meta's advertising solutions on the Italian market. The role of the Account Manager will be to establish, own and manage a portfolio of new and existing clients, focusing on building trusted relationships, as well as driving revenue and best practices adoption, while understanding customers' challenges and recommending tailored solutions to help them grow their business. This position is based in Meta's EMEA Headquarters.
**Required Skills:**
Account Manager, Italy Responsibilities:
1. Responsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnerships
2. Accurately and effectively manage sales pipeline in order to identify and prioritize business opportunities
3. Develop and broaden high-level collaborative relationships, including understanding and identifying contacts that manage multiple budgets, (brand, DR etc.) and close large deals with up to 40 customers
4. Develop and actively manage short and long term account plans based on understanding of customer's business and marketing objectives
5. Reach and exceed sales quotas while contributing to overall vertical and team goals
6. Partner with Customer Insights and Direct Marketing to facilitate education and solution adoption programs
7. Help develop client strategy, continuous improvement and knowledge sharing initiatives
8. Analyse data to identify trends to enhance our customer support processes and improve team efficiency
9. Optimize campaigns and identify programmatic ways to do this at scale
10. Lead strategic conversations with C Level and communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the adapt to feedback and adjust plans accordingly
11. Operate as the lead point of contact for any and all matters specific to your client portfolio, including escalation and troubleshooting to resolve client issues
12. Be an active contributor of the regional sales team to contribute to overall team goals and development
**Minimum Qualifications:**
Minimum Qualifications:
13. 4+ years previous experience in customer sales and support, agency account management or consulting
14. Fluency in English and Italian
15. Proven track record of successfully reaching and exceeding sales revenue goals through consultative selling and pipeline management
16. Demonstrated team working skills, capacity to adapt to a fast-paced, international work environment with a drive for making an impact
17. Demonstrated experience in effectively prioritizing tasks and manage time, even under high- pressure situations
18. High level of experience presenting key client issues to C level, in an effort to be the customer advocate within Facebook
19. Evidenced success with presentation skills
20. A self starter with experience of critical thinking and analytical skills
21. Market knowledge and work experience on the Italian Market
22. Consistently demonstrate high level of integrity and ownership
23. Effective problem-solving and decision-making skills
**Preferred Qualifications:**
Preferred Qualifications:
24. Previous experience within Sales and Account Management.
25. Bachelors or Masters degree (or equivalent)
26. Previous experience in the digital industry preferred.
**Industry:** Internet
Support Account Manager

Posted 4 days ago
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Job Description
**Position Summary:**
You will transform and guide the day-to-day working relationship with Bentley's Enterprise, strategic accounts. We differentiate Bentley's support offerings in Enterprise accounts by developing a trusted relationship that demonstrates Bentley's commitment to them. You will ensure priorities are addressed, support commitments delivered upon, and accounts are in the best position to gain maximum value from their Bentley product investment. You will work alongside a global team of Support Account Managers, Managed Services, and Product Support Engineers, motivating them to ensure the highest standards of attention and service, along with forging strong relationships with Enterprise Success, Sales, Services, Product Management, and Development teams to deliver an all-round support and product experience. You will be a cornerstone of the success of Enterprise 365 accounts.
**Why This Team and Why Now?**
In Bentley, we have a relentless focus on creating loyal users by helping them realize business value within all accounts and account segments. With the overall user experience transformation happening in our industry, we understand driving continuous adoption of our technology is paramount to a successful engagement with our users, and as such, our Support Account Managers are uniquely placed to drive satisfaction with all of our applications, ensuring our accounts and users are successfully meeting their business goals.
**Responsibilities:**
Develop cooperative relationships with stakeholders within your accounts to demonstrate the value of Bentley's support offerings by:
+ Acting as a first point of escalation for your customer, ensuring their issues are prioritized appropriately and resolved without delay.
+ Monitoring open cases and escalating to Support teams to ensure SLAs are met and exceeded.
+ Managing regular Service Requests and operational reviews with your assigned customers.
+ Reviewing trends to identify opportunities for learning or improvement, leading to enhanced product use.
+ Involving the right technical resources to ensure improved time to value in the use of Bentley products.
+ Ensuring ongoing visibility within Bentley of your customer's direction and needs.
+ Escalating important issues with the relevant Support, Product Management, or Development teams to ensure timely responses and resolution of high-priority issues.
+ Contribute to Quarterly Business Review (QBR) meetings with accounts, reporting upon the progress of support issues, trends, and concerns.
+ Playing an active part in a dedicated team advancing the understanding and usage of Bentley's solution set.
+ Working with Support and other teams to identify gaps in the support process that might impede effective progress for accounts and work with managers to help close those gaps.
**Qualifications:**
+ A minimum of 4 years of experience as a Technical Account Manager, Support Account Manager, or Support Engineer/Analyst is required.
+ Experience working in the software industry is required. Experience with Bentley or other related industry software is an advantage.
+ Previous experience working within any of the following sectors is an added advantage - Architecture, Engineering, and/or Construction industries, Operations in Process Manufacturing industries, or Mining and Civil Infrastructure.
+ Proven ability to work closely with customers and develop excellent working relationships.
+ Great communication skills, the ability to work well with others, and to achieve mutually beneficial outcomes.
+ Strong organization skills and attention to detail, along with the ability to use initiative to identify and progress issues for your assigned accounts.
+ Knowledge of customer support processes and tools.
+ Creative thinking, problem-solving, and a desire to find the best outcomes for challenging situations.
+ Highly motivated with a strong sense of achievement to contribute to a dynamic team environment.
**What We Offer:**
+ A great Team and culture - please see our colleague video.
+ An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
+ An attractive salary and benefits package.
+ A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
+ A company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.
**About Bentley Systems:**
Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Opportunity Employer:**
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
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#LI-REMOTE
Equal Opportunity Employer/Minorities/Females/Veterans/Disabled