7 Administrative Assistant jobs in Ireland

Local Power Ltd is seeking a highly organized, technically minded, and customer-focused individual to join our solar PV and EV charging business. This role combines operations coordination, technical support, and sales enablement ideal for someone who enjoys problem-solving, qualifying leads, and supporting both customers and our installation teams. Key Responsibilities Coordinate day-to-day operations for solar PV and EV charging projects alongside Operations Director Provide technical support to customers, electricians, and contractors Troubleshoot system issues and liaise with suppliers/manufacturers for solutions Manage project schedules, documentation, and stock control Support installation teams with technical information and guidance Maintain accurate records in our CRM and project management systems Sales Enablement & Lead Qualification: Respond to inbound customer enquiries and qualify leads Gather technical and site details to support the sales process Provide pre-sales technical advice and coordinate proposals Ensure smooth handover of qualified opportunities to the sales team Essential Skills & Attributes Strong organizational and multitasking abilities Excellent verbal and written communication skills Technical aptitude with the ability to understand solar PV and EV charging systems (training provided) Problem-solving mindset with proven troubleshooting skills Customer-first approach with confidence in handling enquiries Proficiency with CRM tools, Microsoft Office, and Google Workspace Qualifications Experience in technical support, operations, or sales coordination preferred Knowledge of solar PV, EV charging, or electrical systems an advantage Previous exposure to lead qualification or customer-facing roles desirable Full driving licence beneficial but not essential What We Offer Competitive salary, Pension Training in solar PV and EV charging technologies Supportive, collaborative work environment Opportunities for career progression in the renewable energy sector Skills: Organised Multitasking Written And Verbal Communication Technical Support Problem Solving

Local Power Ltd is seeking a highly organized, technically minded, and customer-focused individual to join our solar PV and EV charging business. This role combines operations coordination, technical support, and sales enablement ideal for someone who enjoys problem-solving, qualifying leads, and supporting both customers and our installation teams. Key Responsibilities Coordinate day-to-day operations for solar PV and EV charging projects alongside Operations Director Provide technical support to customers, electricians, and contractors Troubleshoot system issues and liaise with suppliers/manufacturers for solutions Manage project schedules, documentation, and stock control Support installation teams with technical information and guidance Maintain accurate records in our CRM and project management systems Sales Enablement & Lead Qualification: Respond to inbound customer enquiries and qualify leads Gather technical and site details to support the sales process Provide pre-sales technical advice and coordinate proposals Ensure smooth handover of qualified opportunities to the sales team Essential Skills & Attributes Strong organizational and multitasking abilities Excellent verbal and written communication skills Technical aptitude with the ability to understand solar PV and EV charging systems (training provided) Problem-solving mindset with proven troubleshooting skills Customer-first approach with confidence in handling enquiries Proficiency with CRM tools, Microsoft Office, and Google Workspace Qualifications Experience in technical support, operations, or sales coordination preferred Knowledge of solar PV, EV charging, or electrical systems an advantage Previous exposure to lead qualification or customer-facing roles desirable Full driving licence beneficial but not essential What We Offer Competitive salary, Pension Training in solar PV and EV charging technologies Supportive, collaborative work environment Opportunities for career progression in the renewable energy sector Skills: Organised Multitasking Written And Verbal Communication Technical Support Problem Solving

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supports all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
- Coaches, counsels and encourages employees.
- Handles employee questions and concerns.
- Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
- Guides daily Front Desk shift operations.
- Communicates performance expectations to employees in accordance with job descriptions for each position.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
- Strives to improve service performance.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and property occupancy.
- Understands the impact of Front Desk operations on the overall property financial goals and objectives.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implementing the customer recognition/service program, communicating and ensuring the process.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Ensures employees have the proper supplies and uniforms.
- Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
**Supporting Handling of Human Resource Activities**
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides feedback to individuals based on observation of service behaviors.
- Participates in an ongoing employee recognition program.
- Conducts training when appropriate.
- Participates in the employee performance appraisal process.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
- Complies with loss prevention policies and procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Our client, an investment company, is seeking a Personal Assistant/Office Manager to join their team on a 12-month maternity cover contract. This role offers the chance to work in a fast-paced environment where attention to detail, exceptional organisational skills, and a proactive approach are highly valued. You will be responsible for providing exceptional hospitality by welcoming and assisting external guests, managing meeting room setups, and coordinating meetings. Oversee office management tasks. Support administrative functions, preparing reports, managing CRM updates, and coordinating investment and board packs. General administrative duties, including travel arrangements, expense claims preparation, and organising gifts for team members. Requirements 3+ years experience in an office environment, ideally within financial services or a similar professional setting. Excellent organisational skills with the ability to coordinate people and resources effectively. Strong communication and interpersonal skills, along with a professional and courteous manner. Proficiency in Microsoft Office and basic IT troubleshooting. A proactive, hands-on attitude with a high level of attention to detail and the flexibility to manage a variety of tasks. Skills: 3+ years experience Proficiency in Microsoft Office Diary Management

Our client, an investment company, is seeking a Personal Assistant/Office Manager to join their team on a 12-month maternity cover contract. This role offers the chance to work in a fast-paced environment where attention to detail, exceptional organisational skills, and a proactive approach are highly valued. You will be responsible for providing exceptional hospitality by welcoming and assisting external guests, managing meeting room setups, and coordinating meetings. Oversee office management tasks. Support administrative functions, preparing reports, managing CRM updates, and coordinating investment and board packs. General administrative duties, including travel arrangements, expense claims preparation, and organising gifts for team members. Requirements 3+ years experience in an office environment, ideally within financial services or a similar professional setting. Excellent organisational skills with the ability to coordinate people and resources effectively. Strong communication and interpersonal skills, along with a professional and courteous manner. Proficiency in Microsoft Office and basic IT troubleshooting. A proactive, hands-on attitude with a high level of attention to detail and the flexibility to manage a variety of tasks. Skills: 3+ years experience Proficiency in Microsoft Office Diary Management

About RIXO

RIXO is a contemporary fashion brand known for its unique, vintage-inspired prints, flattering silhouettes, and commitment to empowering women through self-expression. Founded with a passion for originality and creativity, we're an innovative and fast-growing brand with a strong presence both online and in global markets.

2025 is a particularly exciting year for RIXO: we are currently undergoing a full rebrand launching in September, and we will be returning to London Fashion Week that same month. This is a rare opportunity to be part of a pivotal moment in the brand's evolution-and gain real, hands-on experience at the heart of it.

About the role:

We’re currently looking for a part-time Customer Experience Assistant to join our team. The individual will deliver exceptional customer care, by providing a personal, professional, and timely customer response via the phone, email, and live chat ensuring that RIXO surpasses customer expectations and resolves issues at all times.

Under the direction of the Customer Experience Manager, our Customer Experience Assistant will take ownership of customer responses across all social media platforms and review sites, providing a timely and consistently high level of service, as well as actively building relationships with our customers across all communication mediums.

Key Responsibilities

• Customer Response
  • Respond, act with care, and resolve all customer queries, feedback, and complaints across the UK and internationally.
  • Ensure all calls and voicemails are dealt with as a priority.
  • Be clear, polite, helpful, and friendly over the phone.
  • Always maintain a professional and positive attitude towards customers.
  • Prioritise contacts ensuring the most urgent are dealt with first but making sure all customers receive a timely response and within 24 hours where possible.
  • Ensure all responses are individual and personal to each customer.
  • Direct relevant customer feedback to the appropriate department and escalate urgent issues and store complaints.
  • Work with the warehouse to ensure customer orders and refunds are fulfilled and escalate any emerging issues.
  • Respond to all negative reviews left across various sites within 24 hours and aim to resolve the issue for the customer.
  • Respond, where possible and appropriate, to positive comments on review sites to keep the dialogue going with customers.
• Social Media
  • Oversee Instagram and ensure that we are providing a consistently high level of responses across all platforms.
  • Ensure responses are appropriate for each social media platform and align to the brand handwriting.
  • Ensure negative posts are handled swiftly and escalated to the relevant people.
  • Build rapport with customers commenting on posts (not just negative) and keep the conversation going, using opportunities to upsell products or reiterate our services.
  • Attend weekly meetings with wider team to stay informed of key marketing/social activity and feedback as necessary, always with the customer front of mind.
  • Provide a detailed weekly summary including key trends/suggestions (e.g. why are customers contacting us, are volumes increasing/decreasing?).
  • Complete competitor research on their social media platforms and share findings.
• CX
  • Zendesk super user - day to day contact with agency, onboarding new initiatives on platform, hosting regular calls with account manager.
  • Yotpo super user - ensuring all reviews are interacted with (published/rejected/responded to) within 24 hours where possible.
  • Deliver a proactive Surprise & Delight program as directed by the Customer Experience Manager
• Reporting
  • Weekly log of contacts with summary of reasons and resolutions.
  • Monthly lessons learnt, suggesting improvements based on contacts / reviews from previous month.
  • Provide garment feedback to product teams.
  • Monitoring unable to fulfil orders, returns paperwork and waiting list where required.
  • Log all gifts, discounts, manual refunds and customer details where necessary.
  • Record all garment faults reported and feedback to the Garment Technologists for review.
  • React quickly to any potential emerging issues impacting service and escalate/feedback.

We are looking for an experienced Customer Care candidate, with a positive can-do outlook, who solves problems creatively and always with the brand values and customer at heart. The ideal candidate will have experience in a premium fashion or lifestyle brand.