11 Administrative Assistant jobs in Ireland

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supports all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
- Coaches, counsels and encourages employees.
- Handles employee questions and concerns.
- Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
- Guides daily Front Desk shift operations.
- Communicates performance expectations to employees in accordance with job descriptions for each position.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
- Strives to improve service performance.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and property occupancy.
- Understands the impact of Front Desk operations on the overall property financial goals and objectives.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implementing the customer recognition/service program, communicating and ensuring the process.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Ensures employees have the proper supplies and uniforms.
- Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
**Supporting Handling of Human Resource Activities**
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides feedback to individuals based on observation of service behaviors.
- Participates in an ongoing employee recognition program.
- Conducts training when appropriate.
- Participates in the employee performance appraisal process.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
- Complies with loss prevention policies and procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Assistant Front Office Manager with Accommodation Luxury 4 star Hotel Leinster Full-Time | Competitive Salary DOE | Accommodation Provided We are looking for a confident and experienced Assistant Front Office Manager to lead the front office team in prestigious 4-star hotel in Co Meath. This is a vital leadership role for a professional who excels in guest relations, operational management, and team motivation within a luxury hospitality environment. As Assistant Front Office Manager, you will oversee all front desk operations, ensuring seamless guest experiences from arrival to departure. You will manage staff, optimise procedures, and uphold the highest standards of customer service and operational efficiency. Key Responsibilities: Lead and supervise the front office team to deliver exceptional guest service and smooth check-in/check-out processes Manage reservations, room allocations, and guest queries to maximise occupancy and satisfaction Ensure compliance with brand standards, health & safety, and hotel policies Train, mentor, and motivate front office staff to maintain high performance and professionalism Collaborate with sales, housekeeping, and other departments to ensure guest needs are met efficiently Monitor guest feedback and implement service improvements Manage daily front office financial operations including cash handling and reporting Prepare regular performance and operational reports for senior management Resolve guest issues promptly with a focus on positive outcomes and brand loyalty Candidate Profile: Proven experience as a Front Office Executiveor Assistant Front Office Manager in a luxury 4-star or 5-star hotel Strong leadership and communication skills with a guest-focused mindset Excellent organisational and problem-solving abilities Proficient with hotel PMS systems (e.g., Opera, Hotsoft) and Microsoft Office Calm, professional, and efficient in a fast-paced environment What We Offer: Competitive salary package based on experience Accommodation provided as part of the benefits package Opportunities for career development within luxury hotel groups Supportive team culture and professional working environment If you are a dedicated Assistant Front Office Managerready to lead in a top-tier hotel in Leinster, we want to hear from you. Apply now by emailing Simon @ or call for more information. Step into your next role as a Assistant Front Office Managerwith a prestigious hotel brand. CPERM22 INDCAT2 Skills: front office Opera CLoud Hotsoft Guest relations Front Office Management Hotel experience

Assistant Front Office Manager with Accommodation Luxury 4 star Hotel Leinster Full-Time | Competitive Salary DOE | Accommodation Provided We are looking for a confident and experienced Assistant Front Office Manager to lead the front office team in prestigious 4-star hotel in Co Meath.

This is a vital leadership role for a professional who excels in guest relations, operational management, and team motivation within a luxury hospitality environment.

As Assistant Front Office Manager, you will oversee all front desk operations, ensuring seamless guest experiences from arrival to departure.

You will manage staff, optimise procedures, and uphold the highest standards of customer service and operational efficiency.

Key Responsibilities: Lead and supervise the front office team to deliver exceptional guest service and smooth check-in/check-out processes Manage reservations, room allocations, and guest queries to maximise occupancy and satisfaction Ensure compliance with brand standards, health & safety, and hotel policies Train, mentor, and motivate front office staff to maintain high performance and professionalism Collaborate with sales, housekeeping, and other departments to ensure guest needs are met efficiently Monitor guest feedback and implement service improvements Manage daily front office financial operations including cash handling and reporting Prepare regular performance and operational reports for senior management Resolve guest issues promptly with a focus on positive outcomes and brand loyalty Candidate Profile: Proven experience as a Front Office Executiveor Assistant Front Office Manager in a luxury 4-star or 5-star hotel Strong leadership and communication skills with a guest-focused mindset Excellent organisational and problem-solving abilities Proficient with hotel PMS systems (e.g., Opera, Hotsoft) and Microsoft Office Calm, professional, and efficient in a fast-paced environment What We Offer: Competitive salary package based on experience Accommodation provided as part of the benefits package Opportunities for career development within luxury hotel groups Supportive team culture and professional working environment If you are a dedicated Assistant Front Office Managerready to lead in a top-tier hotel in Leinster, we want to hear from you.

Apply now by emailing call for more information.

Step into your next role as a Assistant Front Office Managerwith a prestigious hotel brand.

CPERM22 INDCAT2 Skills: front office Opera CLoud Hotsoft Guest relations Front Office Management Hotel experience

Career Vision Recruiters are currently recruiting for an Assistant Front Office Manager, reporting to the Front Office Manager, in Killarney, Co.

Kerry. You will manage the day to day duties along side the front office team always ensuring the highest levels of customer service are achieved.

Accommodation Available if required.

What you'll do: You will ensure all guests queries are handled promptly and efficiently.

Day to day management of the reception team members.

Enable the team members to be able to carry out their duties to the standards expected.

Lead the team to provide the highest level of guest service and ensuring that standards are maintained at all times.

Meet and exceed our guest requests.

Maximize in room revenue, occupancy percentage through efficient yield management in conjunction with the Sales & Revenue Manager.

Assist in the compilation and achievement of the accommodation budget.

Constantly liaise with the housekeeping manger to ensure all guest requests are actioned.

Ensure the health and safety of all guests and employees.

About you: Experienced Assistant Front Office Manager or Front Office Supervisor in a busy 4 * hotel is essential.

Excellent communication and leadership skills are essential.

Strong attention to detail and be extremely customer focused.

Experience of HOTSOFT would be an advantage.

If you would like to learn more about this excellent opportunity, please submit your updated CV to Karen's attention via the link provided.

Skills: Front desk Guest relations Hotel Operations Hotel reception Guest support services

Our client, an investment company, is seeking a Personal Assistant/Office Manager to join their team on a 12-month maternity cover contract. This role offers the chance to work in a fast-paced environment where attention to detail, exceptional organisational skills, and a proactive approach are highly valued. You will be responsible for providing exceptional hospitality by welcoming and assisting external guests, managing meeting room setups, and coordinating meetings. Oversee office management tasks. Support administrative functions, preparing reports, managing CRM updates, and coordinating investment and board packs. General administrative duties, including travel arrangements, expense claims preparation, and organising gifts for team members. Requirements 3+ years experience in an office environment, ideally within financial services or a similar professional setting. Excellent organisational skills with the ability to coordinate people and resources effectively. Strong communication and interpersonal skills, along with a professional and courteous manner. Proficiency in Microsoft Office and basic IT troubleshooting. A proactive, hands-on attitude with a high level of attention to detail and the flexibility to manage a variety of tasks. Skills: 3+ years experience Proficiency in Microsoft Office Diary Management

Our client, an investment company, is seeking a Personal Assistant/Office Manager to join their team on a 12-month maternity cover contract. This role offers the chance to work in a fast-paced environment where attention to detail, exceptional organisational skills, and a proactive approach are highly valued. You will be responsible for providing exceptional hospitality by welcoming and assisting external guests, managing meeting room setups, and coordinating meetings. Oversee office management tasks. Support administrative functions, preparing reports, managing CRM updates, and coordinating investment and board packs. General administrative duties, including travel arrangements, expense claims preparation, and organising gifts for team members. Requirements 3+ years experience in an office environment, ideally within financial services or a similar professional setting. Excellent organisational skills with the ability to coordinate people and resources effectively. Strong communication and interpersonal skills, along with a professional and courteous manner. Proficiency in Microsoft Office and basic IT troubleshooting. A proactive, hands-on attitude with a high level of attention to detail and the flexibility to manage a variety of tasks. Skills: 3+ years experience Proficiency in Microsoft Office Diary Management

Our client, an investment company, is seeking a Personal Assistant/Office Manager to join their team on a 12-month maternity cover contract.

This role offers the chance to work in a fast-paced environment where attention to detail, exceptional organisational skills, and a proactive approach are highly valued.

You will be responsible for providing exceptional hospitality by welcoming and assisting external guests, managing meeting room setups, and coordinating meetings.

Oversee office management tasks.

Support administrative functions, preparing reports, managing CRM updates, and coordinating investment and board packs.

General administrative duties, including travel arrangements, expense claims preparation, and organising gifts for team members.

Requirements 3+ years experience in an office environment, ideally within financial services or a similar professional setting.

Excellent organisational skills with the ability to coordinate people and resources effectively.

Strong communication and interpersonal skills, along with a professional and courteous manner.

Proficiency in Microsoft Office and basic IT troubleshooting.

A proactive, hands-on attitude with a high level of attention to detail and the flexibility to manage a variety of tasks.

Skills: 3+ years experience Proficiency in Microsoft Office Diary Management

Assistant Front Office Manager - 5* Hotel - Dublin City Maria Logan Recruitment are currently seeking an Assistant Front Office Manager for this stunning 5* Hotel in Dublin. As Assistant Front Office Manager, you will support the Front Office Manager with the day to day operations of the department. You will take pride in creating a guest experience that is original, memorable, and totally one-of-a kind. The ideal candidate will soar in this position and push themselves to ensure the best possible service to both their guests and their team. For more information, please apply through the link below. Skills: Front Office Reception Supervisor Receptionist Assistant Front Office Manager

Assistant Front Office Manager - 5* Hotel - Dublin City Maria Logan Recruitment are currently seeking an Assistant Front Office Manager for this stunning 5* Hotel in Dublin. As Assistant Front Office Manager, you will support the Front Office Manager with the day to day operations of the department. You will take pride in creating a guest experience that is original, memorable, and totally one-of-a kind. The ideal candidate will soar in this position and push themselves to ensure the best possible service to both their guests and their team. For more information, please apply through the link below. Skills: Front Office Reception Supervisor Receptionist Assistant Front Office Manager