5 Administrative Offices jobs in Ireland
Customer service/office assistant
Galway, Connacht
Logstrup Ireland
Posted today
Job Viewed
Job Description
Customer Service / Office Assistant Job Description: Company Overview: Logstrup (Ireland) Ltd specialises in providing high-quality, custom-built electrical switchgear solutions.
Their primary focus is on delivering innovative, reliable, and efficient products that meet the unique needs of various industries, including data centers, renewable energy, and infrastructure projects.
With a commitment to excellence, Logstrup Ireland Ltd ensures that all their products are designed and manufactured to the highest standards of safety and performance.
Working at Logstrup Ireland Ltd means being part of a big family who are all passionate about their jobs and focused on delivering the best possible outcome for our customers.
Our success is deeply rooted in a long history of quality and innovation and not least the value of our incredible employees.
We pride ourselves on our commitment to innovation, excellence, and creating a positive work environment for our employees.
We are seeking a dedicated and detail-oriented Customer Service Assistant to join our team and contribute to our continued success.
Location: Tuam, Co.
Galway, Ireland Job Purpose The Customer Service / Office Assistant will play a pivotal role as part of a team in ensuring exceptional customer satisfaction by efficiently handling various administrative and customer service-related tasks.
Key Responsibilities of the Role Customer Service: Accurately process sales orders, ensuring all details are correctly entered into the ERP Monitor and manage order statuses, updating customers as necessary.
Generate and issue invoices in a timely manner and resolve any invoice-related queries.
Respond promptly and professionally to customer inquiries Act as a point of contact between customers and the production team.
Communicate customer requirements and feedback to the shop floor, ensuring alignment and timely delivery.
Import and update files on the ERP system, ensuring data accuracy and integrity.
Prepare and format Excel files for production, ensuring all data is accurate and up-to-date.
Collaborate with the production team to confirm details and requirements.
Monitor and manage inventory levels, conducting regular stock checks.
Update stock records in the ERP system and report discrepancies.
Process purchase orders, ensuring all details are accurate and compliant with policies.
Liaise with suppliers to confirm order details and delivery schedules.
Office: Perform various administrative tasks to support the customer service, finance and production teams as required Maintain and manage CRM system Maintain organised and efficient filing systems, both digital and hard copies (as required).
Pro-actively handle day-to-day queries and support activities for the customer service, finance and production teams.
Manage office supplies inventory and place orders, as necessary.
Plan and implement new office procedures, alongside your colleagues.
Manage Contracts with suppliers and Customers Answering calls in a friendly and welcoming manner Ad Hoc duties Key Requirements 3+ years experience in a similar customer service / office role.
Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel.
Experience with ERP / CRM systems is highly desirable.
Competencies Excellent Communication Skills: Strong verbal and written communication skills with the ability to interact effectively with customers, suppliers, and colleagues at all levels.
Attention to Detail: High level of accuracy in data entry and document preparation with the ability to identify and correct errors.
Organisational Skills: Excellent time management and multitasking abilities with a strong capability in prioritising tasks meeting deadlines.
Problem-Solving Abilities: Strong analytical skills to troubleshoot and resolve customer and operational issues.
Customer-Focused Attitude: Dedicated to providing outstanding customer service with the ability to handle challenging situations with professionalism.
Team Player: Able to work collaboratively within a team environment.
Strong interpersonal skillswith excellent listening abilities.
Job Type: Full-time or Part-time Education: Leaving Certificate (preferred) Language: English (preferred) Work Location: In person, Tuam, Co.
Galway
Their primary focus is on delivering innovative, reliable, and efficient products that meet the unique needs of various industries, including data centers, renewable energy, and infrastructure projects.
With a commitment to excellence, Logstrup Ireland Ltd ensures that all their products are designed and manufactured to the highest standards of safety and performance.
Working at Logstrup Ireland Ltd means being part of a big family who are all passionate about their jobs and focused on delivering the best possible outcome for our customers.
Our success is deeply rooted in a long history of quality and innovation and not least the value of our incredible employees.
We pride ourselves on our commitment to innovation, excellence, and creating a positive work environment for our employees.
We are seeking a dedicated and detail-oriented Customer Service Assistant to join our team and contribute to our continued success.
Location: Tuam, Co.
Galway, Ireland Job Purpose The Customer Service / Office Assistant will play a pivotal role as part of a team in ensuring exceptional customer satisfaction by efficiently handling various administrative and customer service-related tasks.
Key Responsibilities of the Role Customer Service: Accurately process sales orders, ensuring all details are correctly entered into the ERP Monitor and manage order statuses, updating customers as necessary.
Generate and issue invoices in a timely manner and resolve any invoice-related queries.
Respond promptly and professionally to customer inquiries Act as a point of contact between customers and the production team.
Communicate customer requirements and feedback to the shop floor, ensuring alignment and timely delivery.
Import and update files on the ERP system, ensuring data accuracy and integrity.
Prepare and format Excel files for production, ensuring all data is accurate and up-to-date.
Collaborate with the production team to confirm details and requirements.
Monitor and manage inventory levels, conducting regular stock checks.
Update stock records in the ERP system and report discrepancies.
Process purchase orders, ensuring all details are accurate and compliant with policies.
Liaise with suppliers to confirm order details and delivery schedules.
Office: Perform various administrative tasks to support the customer service, finance and production teams as required Maintain and manage CRM system Maintain organised and efficient filing systems, both digital and hard copies (as required).
Pro-actively handle day-to-day queries and support activities for the customer service, finance and production teams.
Manage office supplies inventory and place orders, as necessary.
Plan and implement new office procedures, alongside your colleagues.
Manage Contracts with suppliers and Customers Answering calls in a friendly and welcoming manner Ad Hoc duties Key Requirements 3+ years experience in a similar customer service / office role.
Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel.
Experience with ERP / CRM systems is highly desirable.
Competencies Excellent Communication Skills: Strong verbal and written communication skills with the ability to interact effectively with customers, suppliers, and colleagues at all levels.
Attention to Detail: High level of accuracy in data entry and document preparation with the ability to identify and correct errors.
Organisational Skills: Excellent time management and multitasking abilities with a strong capability in prioritising tasks meeting deadlines.
Problem-Solving Abilities: Strong analytical skills to troubleshoot and resolve customer and operational issues.
Customer-Focused Attitude: Dedicated to providing outstanding customer service with the ability to handle challenging situations with professionalism.
Team Player: Able to work collaboratively within a team environment.
Strong interpersonal skillswith excellent listening abilities.
Job Type: Full-time or Part-time Education: Leaving Certificate (preferred) Language: English (preferred) Work Location: In person, Tuam, Co.
Galway
This advertiser has chosen not to accept applicants from your region.
0
Assistant Front Office Manager
Dublin, Leinster
Marriott
Posted 2 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supports all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
- Coaches, counsels and encourages employees.
- Handles employee questions and concerns.
- Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
- Guides daily Front Desk shift operations.
- Communicates performance expectations to employees in accordance with job descriptions for each position.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
- Strives to improve service performance.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and property occupancy.
- Understands the impact of Front Desk operations on the overall property financial goals and objectives.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implementing the customer recognition/service program, communicating and ensuring the process.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Ensures employees have the proper supplies and uniforms.
- Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
**Supporting Handling of Human Resource Activities**
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides feedback to individuals based on observation of service behaviors.
- Participates in an ongoing employee recognition program.
- Conducts training when appropriate.
- Participates in the employee performance appraisal process.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
- Complies with loss prevention policies and procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and building mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supports all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence.
- Coaches, counsels and encourages employees.
- Handles employee questions and concerns.
- Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
- Guides daily Front Desk shift operations.
- Communicates performance expectations to employees in accordance with job descriptions for each position.
**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
- Strives to improve service performance.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.
- Supervises same day selling procedures to maximize room revenue and property occupancy.
- Understands the impact of Front Desk operations on the overall property financial goals and objectives.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints seeking assistance from supervisor as necessary.
- Interacts with guests to obtain feedback on product quality and service levels.
**Managing Projects and Policies**
- Implementing the customer recognition/service program, communicating and ensuring the process.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Ensures employees have the proper supplies and uniforms.
- Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
**Supporting Handling of Human Resource Activities**
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides feedback to individuals based on observation of service behaviors.
- Participates in an ongoing employee recognition program.
- Conducts training when appropriate.
- Participates in the employee performance appraisal process.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
- Performs all duties at the Front Desk as necessary.
- Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.
- Complies with loss prevention policies and procedures.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Assistant front office manager
Westmeath, Leinster
Sky Staffing Solutions Ltd
Posted today
Job Viewed
Job Description
Sky Staffing Solutions is currently recruiting an Assistant Front Office Manager to join our clients management team at a luxury hotel in Co.
Westmeath. This is an excellent opportunity to take the next step in your hospitality career in a dynamic, guest-focused environment.
Key Responsibilities: Support the Front Office Manager in leading and inspiring the Front Office team to deliver a warm, efficient welcome and memorable guest experience.
Anticipate guests needs to provide outstanding service and maximise guest satisfaction.
Ensure arrival and departure procedures are carried out to the highest standards.
Manage reservation calls efficiently while delivering excellent guest care.
Assist in the day-to-day running and ongoing development of the Reception Team, ensuring effective systems are in place.
Oversee room allocation and coordinate with Accommodation for timely availability.
Implement and uphold hotel brand standards, policies, and procedures.
Promote hotel amenities, outlets, and local activities to guests while upselling where appropriate.
Maintain accurate filing and administration within the Front Office department.
Lead by example in delivering exceptional customer service and enhancing bookings.
Contribute to Head of Department meetings and daily operational briefings.
The Ideal Candidate: Minimum 1 year of experience as an Assistant Front Office Manager, or at least 2 years at supervisor level in a busy hotel environment.
Strong familiarity with Front Office systems (Opera Cloud experience highly desirable).
Excellent spoken and written English.
Proven ability in leading or supporting a team, with a focus on training and development.
Strong interpersonal and communication skills, with a natural ability to build rapport.
Excellent organisational and administrative skills.
Westmeath. This is an excellent opportunity to take the next step in your hospitality career in a dynamic, guest-focused environment.
Key Responsibilities: Support the Front Office Manager in leading and inspiring the Front Office team to deliver a warm, efficient welcome and memorable guest experience.
Anticipate guests needs to provide outstanding service and maximise guest satisfaction.
Ensure arrival and departure procedures are carried out to the highest standards.
Manage reservation calls efficiently while delivering excellent guest care.
Assist in the day-to-day running and ongoing development of the Reception Team, ensuring effective systems are in place.
Oversee room allocation and coordinate with Accommodation for timely availability.
Implement and uphold hotel brand standards, policies, and procedures.
Promote hotel amenities, outlets, and local activities to guests while upselling where appropriate.
Maintain accurate filing and administration within the Front Office department.
Lead by example in delivering exceptional customer service and enhancing bookings.
Contribute to Head of Department meetings and daily operational briefings.
The Ideal Candidate: Minimum 1 year of experience as an Assistant Front Office Manager, or at least 2 years at supervisor level in a busy hotel environment.
Strong familiarity with Front Office systems (Opera Cloud experience highly desirable).
Excellent spoken and written English.
Proven ability in leading or supporting a team, with a focus on training and development.
Strong interpersonal and communication skills, with a natural ability to build rapport.
Excellent organisational and administrative skills.
This advertiser has chosen not to accept applicants from your region.
2
Assistant front office manager
Westmeath, Leinster
Reliance Recruitment
Posted today
Job Viewed
Job Description
Elevate Your Career Are you a passionate hospitality professional seeking your next step with a world-class Hotel brand? We invite you to apply for the position of Assistant Front Office Manager.
This is a unique opportunity to advance your career in a dynamic, people-focused environment where excellence and guest satisfaction are at the heart of everything we do.
Key Responsibilities Reporting to the Front Office Manager, you will: Support in leading and inspiring the Front Office team to deliver a warm, efficient welcome and memorable guest experience.
Anticipate guests needs to provide outstanding service and maximise guest satisfaction.
Ensure arrival and departure procedures are executed to the highest standard.
Manage reservation calls efficiently, delivering premium guest care at every opportunity.
Assist in the day-to-day running and ongoing development of the Reception Team, promoting effective and efficient systems.
Oversee room allocation and coordinate with Accommodation for timely availability.
Implement and uphold Marriott brand initiatives and compliance with all relevant SOPs and standards.
Promote the hotels amenities, outlets, and local activities to all guests while upselling where appropriate.
Maintain accurate filing and administration within the Front Office department.
Lead by example in delivering exceptional customer service and utilising every interaction as an opportunity to enhance bookings.
Contribute to Head of Department meetings and daily operational briefings.
A Little Bit About You A minimum of 1 years experience as an Assistant Front Office Manager or at 2 years at supervisor level in a busy hotel environment.
Strong familiarity with Front Office systems Opera Cloud experience highly desired.
Excellent spoken and written English.
A proven background in leading or supporting a team, with a focus on training and development.
Strong interpersonal and communication skills, with a natural ability to build rapport.
Impeccable organisational and administrative abilities.
Why Work With Us? Great Place To Work certified culture focused on mutual respect and professional growth.
Complimentary use of our Leisure Club and discounted rates at Sirana Spa.
Free car parking and delicious meals provided on duty.
Exclusive hotel discounts.
Career progression opportunities.
Motivational incentives, such as Associate of the Month and peer recognition awards.
Access to our active Health & Wellness programme and regular wellbeing initiatives.
39-hour working week with focus on work-life balance.
Skills: Administration upselling Customer Service Interpersonal Skills Good communication skills.
Fluent in English Benefits: Car parking Career progression Meals provided Great Place To Work certified culture
This is a unique opportunity to advance your career in a dynamic, people-focused environment where excellence and guest satisfaction are at the heart of everything we do.
Key Responsibilities Reporting to the Front Office Manager, you will: Support in leading and inspiring the Front Office team to deliver a warm, efficient welcome and memorable guest experience.
Anticipate guests needs to provide outstanding service and maximise guest satisfaction.
Ensure arrival and departure procedures are executed to the highest standard.
Manage reservation calls efficiently, delivering premium guest care at every opportunity.
Assist in the day-to-day running and ongoing development of the Reception Team, promoting effective and efficient systems.
Oversee room allocation and coordinate with Accommodation for timely availability.
Implement and uphold Marriott brand initiatives and compliance with all relevant SOPs and standards.
Promote the hotels amenities, outlets, and local activities to all guests while upselling where appropriate.
Maintain accurate filing and administration within the Front Office department.
Lead by example in delivering exceptional customer service and utilising every interaction as an opportunity to enhance bookings.
Contribute to Head of Department meetings and daily operational briefings.
A Little Bit About You A minimum of 1 years experience as an Assistant Front Office Manager or at 2 years at supervisor level in a busy hotel environment.
Strong familiarity with Front Office systems Opera Cloud experience highly desired.
Excellent spoken and written English.
A proven background in leading or supporting a team, with a focus on training and development.
Strong interpersonal and communication skills, with a natural ability to build rapport.
Impeccable organisational and administrative abilities.
Why Work With Us? Great Place To Work certified culture focused on mutual respect and professional growth.
Complimentary use of our Leisure Club and discounted rates at Sirana Spa.
Free car parking and delicious meals provided on duty.
Exclusive hotel discounts.
Career progression opportunities.
Motivational incentives, such as Associate of the Month and peer recognition awards.
Access to our active Health & Wellness programme and regular wellbeing initiatives.
39-hour working week with focus on work-life balance.
Skills: Administration upselling Customer Service Interpersonal Skills Good communication skills.
Fluent in English Benefits: Car parking Career progression Meals provided Great Place To Work certified culture
This advertiser has chosen not to accept applicants from your region.
3
Assistant front office manager
Meath, Leinster
Broadline Recruiters
Posted today
Job Viewed
Job Description
Assistant Front Office Manager with Accommodation Luxury 4 star Hotel Leinster Full-Time | Competitive Salary DOE | Accommodation Provided We are looking for a confident and experienced Assistant Front Office Manager to lead the front office team in prestigious 4-star hotel in Co Meath.
This is a vital leadership role for a professional who excels in guest relations, operational management, and team motivation within a luxury hospitality environment.
As Assistant Front Office Manager, you will oversee all front desk operations, ensuring seamless guest experiences from arrival to departure.
You will manage staff, optimise procedures, and uphold the highest standards of customer service and operational efficiency.
Key Responsibilities: Lead and supervise the front office team to deliver exceptional guest service and smooth check-in/check-out processes Manage reservations, room allocations, and guest queries to maximise occupancy and satisfaction Ensure compliance with brand standards, health & safety, and hotel policies Train, mentor, and motivate front office staff to maintain high performance and professionalism Collaborate with sales, housekeeping, and other departments to ensure guest needs are met efficiently Monitor guest feedback and implement service improvements Manage daily front office financial operations including cash handling and reporting Prepare regular performance and operational reports for senior management Resolve guest issues promptly with a focus on positive outcomes and brand loyalty Candidate Profile: Proven experience as a Front Office Executiveor Assistant Front Office Manager in a luxury 4-star or 5-star hotel Strong leadership and communication skills with a guest-focused mindset Excellent organisational and problem-solving abilities Proficient with hotel PMS systems (e.g., Opera, Hotsoft) and Microsoft Office Calm, professional, and efficient in a fast-paced environment What We Offer: Competitive salary package based on experience Accommodation provided as part of the benefits package Opportunities for career development within luxury hotel groups Supportive team culture and professional working environment If you are a dedicated Assistant Front Office Managerready to lead in a top-tier hotel in Leinster, we want to hear from you.
Apply now by emailing call for more information.
Step into your next role as a Assistant Front Office Managerwith a prestigious hotel brand.
CPERM22 INDCAT2 Skills: front office Opera CLoud Hotsoft Guest relations Front Office Management Hotel experience
This is a vital leadership role for a professional who excels in guest relations, operational management, and team motivation within a luxury hospitality environment.
As Assistant Front Office Manager, you will oversee all front desk operations, ensuring seamless guest experiences from arrival to departure.
You will manage staff, optimise procedures, and uphold the highest standards of customer service and operational efficiency.
Key Responsibilities: Lead and supervise the front office team to deliver exceptional guest service and smooth check-in/check-out processes Manage reservations, room allocations, and guest queries to maximise occupancy and satisfaction Ensure compliance with brand standards, health & safety, and hotel policies Train, mentor, and motivate front office staff to maintain high performance and professionalism Collaborate with sales, housekeeping, and other departments to ensure guest needs are met efficiently Monitor guest feedback and implement service improvements Manage daily front office financial operations including cash handling and reporting Prepare regular performance and operational reports for senior management Resolve guest issues promptly with a focus on positive outcomes and brand loyalty Candidate Profile: Proven experience as a Front Office Executiveor Assistant Front Office Manager in a luxury 4-star or 5-star hotel Strong leadership and communication skills with a guest-focused mindset Excellent organisational and problem-solving abilities Proficient with hotel PMS systems (e.g., Opera, Hotsoft) and Microsoft Office Calm, professional, and efficient in a fast-paced environment What We Offer: Competitive salary package based on experience Accommodation provided as part of the benefits package Opportunities for career development within luxury hotel groups Supportive team culture and professional working environment If you are a dedicated Assistant Front Office Managerready to lead in a top-tier hotel in Leinster, we want to hear from you.
Apply now by emailing call for more information.
Step into your next role as a Assistant Front Office Managerwith a prestigious hotel brand.
CPERM22 INDCAT2 Skills: front office Opera CLoud Hotsoft Guest relations Front Office Management Hotel experience
This advertiser has chosen not to accept applicants from your region.
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