12 Advocating For Clients jobs in Ireland

Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As an Institutional Prime Client Services Specialist you'll join a high performing team of client servicing professionals whose performance is critical to Coinbase achieving its mission. You will serve as a subject matter specialist for Coinbase's institutional suite of products (Prime, Custody), providing premier client service and operations to our most valued institutional clients and coverage teams. Diligent, insightful, and have a bias towards action, you will play a crucial role in the success of the Institutional Operations Services organization as we help build the crypto economy.
The role goes beyond being the face of Coinbase for our top tier clients as team members are also expected to have a high level of system, product and crypto expertise to ensure client queries are managed autonomously within our exceeds client expectations client model.
*What you'll be doing (ie. job duties):*
* Serve as a product and service domain expert for Institutional clients across the lifecycle of the client relationship and activity on the platform.
* Operationalize new and existing policies, processes, and procedures related to the Client Services scope, ensuring alignment to risk and control requirements
* Navigate multiple channels, supporting our highest value customers and institutions on Coinbase's institutional products. Includes understanding and executing complex workflows across analytics, account maintenance and client management, incident and escalation management, billing and audit, reporting, allocations, cold storage and wallet management
* Serve as a key member of a global 24x7 operating model for Prime Broker Client Service and Operational support, balancing product expertise and client management. Direct client service and support to our global institutional clients across all tiers through phone, email and video calls in an articulate and insightful manner. Serve as Prime Service and Operational expert for Sales and Account Management directed queries
* Perform operational crypto/fiat movement, reporting activities, and wallet management on behalf of critical client relationships under the Middle Office as a Service function. Help large, complex institutional clients manage the nuances of crypto and the breadth of our product classes
* Set a high bar for support analysts within the organization by setting an example through performance and work ethic
* Facilitate prospect and client demo calls, serving as subject matter specialist on the Prime Broker suite of services and answering technical cryptocurrency related questions and application to institutional customers, playing a critical role in new business generation
* Leverage effective project management, conclusive prioritization, and efficient execution to deliver against job responsibilities
* Manage cross functional projects spanning multiple months with direct alignment to organizational OKRs
* Serve as the voice of the customer to internal teams including Program Management, Engineering and Product when surfacing bugs, incidents, and product feedback
*What we look for in you (ie. job requirements):*
* Motivated by Coinbase's mission and providing a seamless client servicing experience for our global institutional client base, while maintaining operational risk and controls
* Experience with high priority or institutional clients, compliance, trading, product support, payments, fraud, and/or other relevant client servicing and operational domains
* Understanding of cryptocurrency, global financial markets, and/or complex trading platforms with cryptocurrency client servicing experience a plus
* Minimum of 4 years plus in institutional client servicing role with direct contact to institutional clients, either traditional financial institutions support or crypto company client support.
* Experience with different channels of support, including voice, e-mail and/or chat
* Must work in a defined shift, as required by the business. Weekend support is required.
* Fantastic communication skills in order to operate across multiple departments, stakeholders, and clients
* Demonstrate ability to identify gap and drive change or suggest improvements
* Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization
*Nice to haves:*
* High level of proficiency in cryptocurrency and Coinbase products
Job #: P70855
*Pay Transparency Notice: *The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).
Pay Range:
60.800-60.800 EUR
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com

What You Need to Know Matrix Recruitment is currently recruiting for a Client Services Manager to join a global leader in the financial services sector. This position will be based in either Dublin or Limerick and offers a hybrid working model. In this role, you will manage a portfolio of clients, ensuring a seamless delivery of Transfer Agency services. You will act as the primary point of contact for your clients, managing daily operations and maintaining service excellence. This is a fantastic opportunity to develop your career in a client-focused, fast-paced environment within a company that values innovation, collaboration, and excellence. This is a contract position up until the end of December 2025 with the likelihood of extension. Your New Job Key duties and responsibilities: Oversee the delivery of TA services to a portfolio of clients, ensuring all service levels are met and operational issues are resolved promptly. Act as the main point of contact for clients, building and maintaining strong relationships with key stakeholders. Coordinate with internal teams to manage service delivery, ensuring timely escalation of issues where required. Develop and implement Service Level Agreements (SLAs) with clients, ensuring clear documentation and alignment of expectations. Provide support for client due diligence visits and other external audits. Prepare and deliver detailed monthly reporting packs, including KPI data and incident logs, to clients and internal teams. Review fund documentation and assess regulatory impacts on service delivery. Collaborate with internal departments to ensure compliance with regulatory changes and maintain best practices. Conduct trend analysis to identify and address recurring issues, proposing process improvements to enhance efficiency and customer experience. What Are We Looking For? A degree in a relevant field and experience in a client-focused role preferred. Prior experience in Transfer Agency, fund administration, or fund accounting is highly desirable. Knowledge of the regulatory landscape in Ireland and the broader funds industry. Strong interpersonal and relationship-building skills, with a proven track record of managing high-profile clients. Excellent organisational and time-management skills, with the ability to prioritise under pressure. Proficiency in using financial systems and strong IT skills, including Excel and workflow tools. Apply for this job with your CV or reach out to Rena at . By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. We Value Your Trust. Skills: Client Service clients services transfer agency

What You Need to Know Matrix Recruitment is currently recruiting for a Client Services Manager to join a global leader in the financial services sector. This position will be based in either Dublin or Limerick and offers a hybrid working model. In this role, you will manage a portfolio of clients, ensuring a seamless delivery of Transfer Agency services. You will act as the primary point of contact for your clients, managing daily operations and maintaining service excellence. This is a fantastic opportunity to develop your career in a client-focused, fast-paced environment within a company that values innovation, collaboration, and excellence. This is a contract position up until the end of December 2025 with the likelihood of extension. Your New Job Key duties and responsibilities: Oversee the delivery of TA services to a portfolio of clients, ensuring all service levels are met and operational issues are resolved promptly. Act as the main point of contact for clients, building and maintaining strong relationships with key stakeholders. Coordinate with internal teams to manage service delivery, ensuring timely escalation of issues where required. Develop and implement Service Level Agreements (SLAs) with clients, ensuring clear documentation and alignment of expectations. Provide support for client due diligence visits and other external audits. Prepare and deliver detailed monthly reporting packs, including KPI data and incident logs, to clients and internal teams. Review fund documentation and assess regulatory impacts on service delivery. Collaborate with internal departments to ensure compliance with regulatory changes and maintain best practices. Conduct trend analysis to identify and address recurring issues, proposing process improvements to enhance efficiency and customer experience. What Are We Looking For? A degree in a relevant field and experience in a client-focused role preferred. Prior experience in Transfer Agency, fund administration, or fund accounting is highly desirable. Knowledge of the regulatory landscape in Ireland and the broader funds industry. Strong interpersonal and relationship-building skills, with a proven track record of managing high-profile clients. Excellent organisational and time-management skills, with the ability to prioritise under pressure. Proficiency in using financial systems and strong IT skills, including Excel and workflow tools. Apply for this job with your CV or reach out to Rena at. By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and permission. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. We Value Your Trust. Skills: Client Service clients services transfer agency

Tax Senior Manager Private Client Services Dublin About RSM As one of the world's largest networks of audit, tax, and consulting firms, RSM is committed to delivering big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. RSM Ireland is one of the country's fastest growing advisory firms, specialising in the provision of audit, tax and consulting services to leading domestic and international mid-market clients. We are a key member of the RSM International network and work closely with over 65,000 colleagues in 820 offices, spanning over 120 countries. RSM International is the world's most rapidly growing accountancy network and currently ranked number six globally. When you join RSM you'll have a world of opportunity to build the career you want. It's your future. Own it at RSM. Our clients range from growth-focused entrepreneurial businesses through to leading multi-national organisations across many sectors and operating nationally and across borders. At RSM Ireland, we are embracing the hybrid working model and at present all our roles facilitate this. The Opportunity Due to our continued growth and ambitious plans for further expansion in Ireland, we have an exciting opportunity to add a Tax Senior Manager (Private Client Services) to our diverse and progressive tax team. The role will offer an environment for someone looking to accelerate their knowledge, skills, and development in a creative, entrepreneurial and supportive team, working with lots of fantastic clients along the way. This is a fantastic opportunity to join a growing team at an exciting part of its journey, working on a hybrid basis and reaping the rewards of being at home and in the office on a weekly basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking! The successful candidate will be: Building and maintaining relationships with a portfolio of clients and providing a high standard of client service, with a core focus on privately owned clients. Coordinating and collaborating with other RSM member firms on cross-border projects and business development initiatives. Managing the tax compliance obligations on a portfolio of private clients and leading the delivery of high-quality tax advisory services to those clients. Contributing to the operational management of the tax department, including leading key business development initiatives. Liaising with clients in a timely responsive manner, advising, researching, and resolving all relevant tax issues and technical matters on advisory assignments. Assisting partners with the build out and commercial management of the firms private clients portfolio and related services. Providing mentorship to junior staff, and work on attracting, developing, and retaining the best talent for the firm. The Person The ideal candidate will have the following skills and experience: ITI and/or ACA or ACCA qualified. At least 3 to 4 years' experience in a management role in a tax practice or industry. Experience in managing a private client portfolio with strong commercial expertise. Relationship management - ability to read situations and modify behaviour to build quality, diverse relationships. Demonstrate an ability to adapt to changing client and market needs, to contribute to new ideas and propose innovative solutions to problems. Strong technical skills to deliver private client tax advisory services. Experience in coaching and mentoring staff. Team player with strong communication & interpersonal skills. Strong Microsoft applications skills; Outlook, Teams, Excel, PowerPoint, and Word. #RSM is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Tax Senior Manager Private Client Services Dublin About RSM As one of the world's largest networks of audit, tax, and consulting firms, RSM is committed to delivering big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. RSM Ireland is one of the country's fastest growing advisory firms, specialising in the provision of audit, tax and consulting services to leading domestic and international mid-market clients. We are a key member of the RSM International network and work closely with over 65,000 colleagues in 820 offices, spanning over 120 countries. RSM International is the world's most rapidly growing accountancy network and currently ranked number six globally. When you join RSM you'll have a world of opportunity to build the career you want. It's your future. Own it at RSM. Our clients range from growth-focused entrepreneurial businesses through to leading multi-national organisations across many sectors and operating nationally and across borders. At RSM Ireland, we are embracing the hybrid working model and at present all our roles facilitate this. The Opportunity Due to our continued growth and ambitious plans for further expansion in Ireland, we have an exciting opportunity to add a Tax Senior Manager (Private Client Services) to our diverse and progressive tax team. The role will offer an environment for someone looking to accelerate their knowledge, skills, and development in a creative, entrepreneurial and supportive team, working with lots of fantastic clients along the way. This is a fantastic opportunity to join a growing team at an exciting part of its journey, working on a hybrid basis and reaping the rewards of being at home and in the office on a weekly basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking! The successful candidate will be: Building and maintaining relationships with a portfolio of clients and providing a high standard of client service, with a core focus on privately owned clients. Coordinating and collaborating with other RSM member firms on cross-border projects and business development initiatives. Managing the tax compliance obligations on a portfolio of private clients and leading the delivery of high-quality tax advisory services to those clients. Contributing to the operational management of the tax department, including leading key business development initiatives. Liaising with clients in a timely responsive manner, advising, researching, and resolving all relevant tax issues and technical matters on advisory assignments. Assisting partners with the build out and commercial management of the firms private clients portfolio and related services. Providing mentorship to junior staff, and work on attracting, developing, and retaining the best talent for the firm. The Person The ideal candidate will have the following skills and experience: ITI and/or ACA or ACCA qualified. At least 3 to 4 years' experience in a management role in a tax practice or industry. Experience in managing a private client portfolio with strong commercial expertise. Relationship management - ability to read situations and modify behaviour to build quality, diverse relationships. Demonstrate an ability to adapt to changing client and market needs, to contribute to new ideas and propose innovative solutions to problems. Strong technical skills to deliver private client tax advisory services. Experience in coaching and mentoring staff. Team player with strong communication & interpersonal skills. Strong Microsoft applications skills; Outlook, Teams, Excel, Power Point, and Word. #RSM is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

RecruitNet International Ltd specialises in Healthcare recruitment for Domestic and Overseas candidates for Hospitals, Nursing Homes, Home care and Community care.Our Client is a leading Charity operating across Ireland supporting some of the most marginalized individuals, couples, and families experiencing Homelessness. Currently Hiring an experienced  Case Management Worker  for their Dublin Operation. Full time 35 hours per week – we are open to flexible working arrangements                 Permanent Contract Key Responsibilities To guarantee that service users have access to pertinent wraparound services that are necessary for their advancement by working closely with them and using a case management approach.Our goal is to support and enable service users to get past the obstacles they encounter. To help customers keep their present accommodations, we work with teams from various services.Evaluation of Life Skills and Useful Assistance: improving current life skills to enable people to become more self-sufficient.Risk assessment must be given top priority, and lone working procedures must be followed, in order to completely comply with organisational health and safety policies.In order to help the service accomplish its main goals and guarantee that the needs of service users are satisfied, try to be innovative and proactive in your job.RequirementsMust possess a minimum of 2 years of experience in the homeless sector or a related field, with at least one year dedicated to coordinating support plans for service users with complex needsHave a deep understanding of the causes of homelessness and the challenges faced by individuals at risk. Candidates should have experience collaborating with various agencies in both voluntary and statutory sectors.Experience in lone or off-site work is desirableClear comprehension of the case management approach is crucial for success in this role.BenefitsLife assurance and pensionOpportunities for career progression Maternity Leave and Annual LeaveEmployee Assistance Programme 

Our Client is a leading Charity operating across Ireland supporting some of the most marginalized individuals, couples, and families experiencing Homelessness. Currently Hiring an Experienced  Case Management Worker  for their Cork Operation. we are open to flexible working arrangements                 

12 Month Fixed term contract 

Both full time and part-time roles available17.5 hours & 35 hours per week Key Responsibilities To work directly with service users, utilizing a case management approach to ensure access to relevant wraparound services needed for the service user’s progression.Our mission is to advocate for and empower service users to overcome the barriers they face. We collaborate with teams from different services to provide support to clients in maintaining their current accommodation.Life Skills Assessment and Practical Support: Enhancing existing life skills to empower individuals towards greater independence.To fully comply with Organizational Health & Safety Policies, it is imperative to prioritize the assessment of risks and adhere to guidelines regarding lone working.Strive to work creatively and take initiative to assist the service in achieving its core objectives and ensuring that the needs of service users are met.RequirementsMust possess a minimum of 2 years of experience in the homeless sector or a related field, with at least one year dedicated to coordinating support plans for service users with complex needsHave a deep understanding of the causes of homelessness and the challenges faced by individuals at risk.Candidates should have experience collaborating with various agencies in both voluntary and statutory sectors.Experience in lone or off-site work is desirableClear comprehension of the case management approach is crucial for success in this role.BenefitsLife assurance and pensionOpportunities for career progression Maternity Leave and Annual LeaveEmployee Assistance Programme 

Our Client is a leading Charity operating across Ireland supporting some of the most marginalized individuals, couples, and families experiencing Homelessness. Currently Hiring an experienced  Case Management Worker  for their Dublin Operation. Full time 35 hours per week – we are open to flexible working arrangements                 Permanent Contract Key Responsibilities To work directly with service users, utilising a case management approach to ensure access to relevant wraparound services needed for the service user’s progression. Our mission is to advocate for and empower service users in overcoming the barriers they face. We collaborate with teams from different services to provide support to clients in maintaining their current accommodations. Life Skills Assessment and Practical Support: Enhancing existing life skills to empower individuals towards greater independence. In order to fully comply with Organizational Health & Safety Policies, it is imperative to prioritize the assessment of risks and adhere to guidelines regarding lone working. Strive to work creatively and take initiative to assist the service in achieving its core objectives and ensuring that the needs of service users are met. Requirements Must possess a minimum of 2 years of experience in the homeless sector or a related field, with at least one year dedicated to coordinating support plans for service users with complex needsHave a deep understanding of the root causes of homelessness and the challenges faced by individuals at risk. Candidates should have experience collaborating with various agencies in both voluntary and statutory sectorsexperience in lone or off-site working is desirableclear comprehension of the case management approach is crucial for success in this role.BenefitsLife assurance and pensionOpportunities for career progression Maternity Leave and Annual LeaveEmployee Assistance Programme 

Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Solutions team to partner with the Business to provide a comprehensive view of our products. Job Summary: As a Solutions Manager within the Client Solution team at J.P. Morgan, you will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities. You will proactively and positively promote and manage the implementation of new business into J.P. Morgan. You will be responsible for Project Managing new and incremental deals, will gain an exposure to the many products that JPM offer, and will be encouraged to identify opportunities for continual improvements within client onboarding and promote these forward. Job responsibilities: Provide 'Best in Class' Implementation client experience Take responsibility for the implementation of deals, from start to completion Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology) Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns. Partner with the sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches, where required. Communicate clearly and effectively with Senior Sponsors and other key Stakeholders Manage the project progress by use of project plans, issues logs and status reports Identify and manage the escalation and resolution of issues and risks, sustaining project direction Ensure new business transitions seamlessly into BAU with zero issues Identify process improvements with subsequent ownership of improvement execution Ensure product and regulatory knowledge is current. Required qualifications, capabilities, and skills: Self-starter with the ability to work in a pressurized environment Highly structured and methodical in execution Clear, articulate and concise verbal and written communication Ability to multi-task and prioritize workloads, strong time-management skills Ability to understand and resolve or escalate issues quickly Good knowledge of Microsoft Office Applications. Preferred qualifications, capabilities, and skills: Proven and demonstrable track record in Project Management, including management of virtual teams and complex projects Proven track record in client facing roles Knowledge of Securities Services Products About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.