15 Advocating For Clients jobs in Ireland
Specialist, Prime Client Services

Posted today
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At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As an Institutional Prime Client Services Specialist you'll join a high performing team of client servicing professionals whose performance is critical to Coinbase achieving its mission. You will serve as a subject matter specialist for Coinbase's institutional suite of products (Prime, Custody), providing premier client service and operations to our most valued institutional clients and coverage teams. Diligent, insightful, and have a bias towards action, you will play a crucial role in the success of the Institutional Operations Services organization as we help build the crypto economy.
The role goes beyond being the face of Coinbase for our top tier clients as team members are also expected to have a high level of system, product and crypto expertise to ensure client queries are managed autonomously within our exceeds client expectations client model.
*What you'll be doing (ie. job duties):*
* Serve as a product and service domain expert for Institutional clients across the lifecycle of the client relationship and activity on the platform.
* Operationalize new and existing policies, processes, and procedures related to the Client Services scope, ensuring alignment to risk and control requirements
* Navigate multiple channels, supporting our highest value customers and institutions on Coinbase's institutional products. Includes understanding and executing complex workflows across analytics, account maintenance and client management, incident and escalation management, billing and audit, reporting, allocations, cold storage and wallet management
* Serve as a key member of a global 24x7 operating model for Prime Broker Client Service and Operational support, balancing product expertise and client management. Direct client service and support to our global institutional clients across all tiers through phone, email and video calls in an articulate and insightful manner. Serve as Prime Service and Operational expert for Sales and Account Management directed queries
* Perform operational crypto/fiat movement, reporting activities, and wallet management on behalf of critical client relationships under the Middle Office as a Service function. Help large, complex institutional clients manage the nuances of crypto and the breadth of our product classes
* Set a high bar for support analysts within the organization by setting an example through performance and work ethic
* Facilitate prospect and client demo calls, serving as subject matter specialist on the Prime Broker suite of services and answering technical cryptocurrency related questions and application to institutional customers, playing a critical role in new business generation
* Leverage effective project management, conclusive prioritization, and efficient execution to deliver against job responsibilities
* Manage cross functional projects spanning multiple months with direct alignment to organizational OKRs
* Serve as the voice of the customer to internal teams including Program Management, Engineering and Product when surfacing bugs, incidents, and product feedback
*What we look for in you (ie. job requirements):*
* Motivated by Coinbase's mission and providing a seamless client servicing experience for our global institutional client base, while maintaining operational risk and controls
* Experience with high priority or institutional clients, compliance, trading, product support, payments, fraud, and/or other relevant client servicing and operational domains
* Understanding of cryptocurrency, global financial markets, and/or complex trading platforms with cryptocurrency client servicing experience a plus
* Minimum of 4 years plus in institutional client servicing role with direct contact to institutional clients, either traditional financial institutions support or crypto company client support.
* Experience with different channels of support, including voice, e-mail and/or chat
* Must work in a defined shift, as required by the business. Weekend support is required.
* Fantastic communication skills in order to operate across multiple departments, stakeholders, and clients
* Demonstrate ability to identify gap and drive change or suggest improvements
* Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization
*Nice to haves:*
* High level of proficiency in cryptocurrency and Coinbase products
Job #: P70855
*Pay Transparency Notice: *The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).
Pay Range:
EUR
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com
Client Services Manager Maintenance
Posted 13 days ago
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Client Services Manager Maintenance
Location: Dublin
Our client is a trusted name in facilities and engineering services, delivering tailored maintenance and operational solutions to clients across a wide range of sectors. With a strong focus on compliance, reliability, and sustainability, they work to keep critical building systems performing at their best.
About the RoleThey are now looking to appoint a Client Services Manager Maintenance to oversee key client accounts and ensure seamless delivery of maintenance services. Based in Dublin, with some nationwide travel, this position combines technical oversight, client engagement, and contract management responsibilities.
Key Responsibilities-
Technical Oversight: Manage the operation and maintenance of key building systems, including HVAC, electrical, plumbing, medical gas, and other engineering infrastructure.
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Client Partnerships: Build and sustain strong client relationships, acting as the primary point of contact for service delivery and performance.
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Contract & Project Management: Lead planned and reactive maintenance works, manage asset registers, raise purchase orders, and ensure compliance with contract agreements.
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Service Delivery & SLAs: Monitor performance against service level agreements (SLAs), ensuring high standards of safety, efficiency, and quality are consistently achieved.
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Site & Client Engagement: Attend site visits and client meetings to review performance, address issues, and ensure smooth operations.
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Procurement & Commercial Development: Manage procurement processes, tendering, and sourcing while identifying opportunities to add commercial value within accounts.
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Team & Contractor Leadership: Provide guidance and support to in-house teams while managing external contractors, ensuring compliance with safety, insurance, and tax requirements.
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Compliance & Reporting: Maintain records, documentation, and reports to ISO9001:2015 standards with a focus on regulatory compliance and health & safety.
Essential:
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Minimum 5 years experience in a similar role within facilities management, building services, or maintenance.
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Strong technical background across mechanical, electrical, and building services systems.
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Proven track record in managing contracts, projects, and multi-disciplinary teams.
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Proficiency in Microsoft Office and maintenance management systems.
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Excellent problem-solving, communication, and negotiation skills with strong client-facing experience.
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Deep understanding of safety and compliance standards, including ISO9001:2015.
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Full clean driving licence.
We are seeking a proactive and commercially minded professional who thrives in fast-paced environments. You will be detail-oriented, self-motivated, and capable of balancing technical responsibilities with client and commercial priorities.
If you have a background in maintaining complex engineering systems and a passion for client service and operational excellence, this is an excellent opportunity to join a growing, high-performing team.
Personal Lines Client Services Advisor
Posted 14 days ago
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Personal lines client services advisor
Posted today
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Personal lines client services advisor
Posted today
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This is a customer focused role, ideal for someone passionate about building relationships and delivering tailored insurance solutions.
As a Personal Lines Insurance Client Services Advisor, you will play a key role in ensuring clients receive the highest level of service and expert advice across multiple product lines.
You will handle inbound and outbound calls with existing and prospective clients, focusing on home and motor policy renewals, mid-term adjustments, claims and general policy queries.
You will proactively support policyholders throughout the sales journey.
The ideal candidate will be confident, personable, and focused on delivering excellent service with every interaction.
This is an exciting opportunity to work in a fast-paced environment where your skills and expertise will be highly valued.
Key Responsibilities - Engage with clients regarding their home and motor policy renewals, and/or any queries in relation to their policy.
- Provide quotations for motor, home, marine, and travel insurance; advise on any mid-term alterations; handle claims queries and ensure timely premium payments.
- Meet renewal and new business targets, while identifying cross-selling opportunities for other product lines.
- Take full responsibility for your portfolio, delivering exceptional service and building strong client relationships.
- Adhere to Central Bank regulations and company policies at all times.
- Work closely with internal teams and insurers to deliver efficient, accurate outcomes for clients.
Skills & Qualities: - Minimum 2 years' experience in Personal Lines insurance (home/motor/high net worth focused preferred but not essential).
- Strong knowledge of the Irish Personal Lines market.
- Excellent communication skills and a client-centric approach.
- APA Personal, CIP, or Grandfathered and fully CPD compliant.
- Proficiency in Relay/Applied Systems is a distinct advantage.
- Ability to work both independently and as part of a team.
- Well-organised with strong attention to detail and ability to manage deadlines.
Why Join? - Be part of a well-established business with over five decades of industry expertise.
- Ongoing professional development supported through CPD and certification pathways.
- Collaborative and supportive team culture.
- Client-centric values, focused on delivering top-tier customer service.
What's on Offer? - Competitive salary & bonus structure for meeting targets - Flexible working hours - Modern office facilities - Free parking - Pension (after successful completion of probation) - Education support (after successful completion of probation) - Hybrid working (after successful completion of probation) Skills: CIP APA Personal Lines
Tax Senior Manager Private Client Services
Posted 21 days ago
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Tax senior manager private client services
Posted today
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Tax senior manager private client services
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We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally.
This vision touches everything we do, motivating and inspiring us to become better every day.
If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.
RSM Ireland is one of the country's fastest growing advisory firms, specialising in the provision of audit, tax and consulting services to leading domestic and international mid-market clients.
We are a key member of the RSM International network and work closely with over 65,000 colleagues in 820 offices, spanning over 120 countries.
RSM International is the world's most rapidly growing accountancy network and currently ranked number six globally.
When you join RSM you'll have a world of opportunity to build the career you want.
It's your future.
Own it at RSM.
Our clients range from growth-focused entrepreneurial businesses through to leading multi-national organisations across many sectors and operating nationally and across borders.
At RSM Ireland, we are embracing the hybrid working model and at present all our roles facilitate this.
The Opportunity Due to our continued growth and ambitious plans for further expansion in Ireland, we have an exciting opportunity to add a Tax Senior Manager (Private Client Services) to our diverse and progressive tax team.
The role will offer an environment for someone looking to accelerate their knowledge, skills, and development in a creative, entrepreneurial and supportive team, working with lots of fantastic clients along the way.
This is a fantastic opportunity to join a growing team at an exciting part of its journey, working on a hybrid basis and reaping the rewards of being at home and in the office on a weekly basis.
The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally.
You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking! The successful candidate will be: Building and maintaining relationships with a portfolio of clients and providing a high standard of client service, with a core focus on privately owned clients.
Coordinating and collaborating with other RSM member firms on cross-border projects and business development initiatives.
Managing the tax compliance obligations on a portfolio of private clients and leading the delivery of high-quality tax advisory services to those clients.
Contributing to the operational management of the tax department, including leading key business development initiatives.
Liaising with clients in a timely responsive manner, advising, researching, and resolving all relevant tax issues and technical matters on advisory assignments.
Assisting partners with the build out and commercial management of the firms private clients portfolio and related services.
Providing mentorship to junior staff, and work on attracting, developing, and retaining the best talent for the firm.
The Person The ideal candidate will have the following skills and experience: ITI and/or ACA or ACCA qualified.
At least 3 to 4 years' experience in a management role in a tax practice or industry.
Experience in managing a private client portfolio with strong commercial expertise.
Relationship management - ability to read situations and modify behaviour to build quality, diverse relationships.
Demonstrate an ability to adapt to changing client and market needs, to contribute to new ideas and propose innovative solutions to problems.
Strong technical skills to deliver private client tax advisory services.
Experience in coaching and mentoring staff.
Team player with strong communication & interpersonal skills.
Strong Microsoft applications skills; Outlook, Teams, Excel, Power Point, and Word.
#RSM is an equal opportunity employer.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process, click the Apply button below to Login/Register.
Sales and Service Client Services, Senior Associate
Posted 9 days ago
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Sales and service client services, senior associate
Posted today
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This primarily involves the management of client reporting, AML/KYC Periodic Reviews across a number of fund ranges and clients.
Assist in the successful execution of all elements of change management (e.g.
fund launches, closures, mergers etc.) The most important requirement of the successful candidate will be a strong customer focus, and an ability/desire to liaise with internal and external clients to ensure successful outcomes.
What you will be responsible for As a Senior Associate in the Client Service team you will Build effective working relationship with clients and client service team, based on mutual respect and trust Ensure excellent level of service provided to clients at all times Management and review of Client Reporting including administrator and board reporting.
Co-ordinate reporting issues with Reporting teams and ensure client queries are addressed and resolved timely and accurately Management of AML/KYC Periodic Review process on behalf of Client Service.
Run and maintain log of client service calls and action logs Point of receipt for Client change requests; log and work with internal departments to ensure timely delivery of change agenda for clients, with specific focus on execution of organic growth - i.e fund/class launches, mergers Assist the Client Service lead with the on-boarding of new clients as required Log and resolve client queries, involving other internal departments as needed, in a timely and professional manner.
Ensure timely escalation of any client issues as required Ensure that controls are consistently followed for all client service processes Help foster culture of collaboration with colleagues, clients and external parties Ad hoc projects as directed What we value These skills will help you succeed in this role A keen interest in providing excellent service to both internal and external clients Ability to work well in a fast paced, high volume atmosphere Demonstrated strong problem solving skills and attention to detail.
Good understanding of end-to-end NAV Production operating models preferred Ability to foster collaboration & team work Education & Preferred Qualifications Primary Degree or Professional or Accounting qualification equivalent At least 2 years experience working in the provision of fund administration service preferred.
Additional requirements Skilled communicator, both verbal and written Excellent attention to detail Ability to work under pressure and to tight deadlines Team player LI-HYBRID #IJ To be considered for this role you will be redirected to and must complete the application process on our careers page.
To start the process click the Continue to Application or Login/Register to apply button below.