138 App Manager jobs in Ireland
Technical Management Director
Posted today
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Job Description
Role
: Director – Technical Management
Location
: Dublin, Ireland
FIRM OVERVIEW
Aero Capital Solutions ("ACS") is an alternative asset investment firm that specializes in mid-life commercial aircraft and engine leasing investment opportunities. ACS has deployed more than $5 billion in aviation investments to date. With a global team of over 65 industry professionals, ACS has offices in Austin (USA), Dublin (Ireland) and Singapore. For more information, please visit
Company Background
Founded by its sole shareholder in 2010, ACS has experienced significant growth and continues to develop at a market leading pace with a focus on narrowbody Boeing and Airbus aircraft. It's unique ability to "handle the metal" along with full in-house capability on all aspects of managing mid-life and end-of-life aircraft provides the platform for creating value in a competitive environment. Areas in which ACS can typically "add value" range from optimizing cash flows associated with a specific lease to maximizing an aircraft's residual value via a sum-of-the-parts exit approach, passenger release, or freighter conversion and cargo release.
Position Summary
Are you an exceptionally skilled aviation management professional with technical acumen and experience who is looking for a new and challenging opportunity? Would you like to play an integral part in the continued growth of a leading mid-life aircraft leasing company?
As part of ACS, you will join a team of highly skilled industry professionals with vast experience in aircraft leasing, aircraft/engine trading, airline fleet management and engine shop visit management. In this position, you will manage a growing portfolio of aircraft on lease worldwide, play a key role in negotiating lease amendments and lead aircraft delivery/redelivery projects. Among other duties, you will also be performing technical analyses and modelling of maintenance projections of currently owned and prospective assets for strategic decision making by top management.
You will report to the SVP – Technical Management.
Key Responsibilities
Director – Technical Management will have the following overall responsibilities:
- As a member of the deal team, assist in negotiation of LOIs and LAs with a focus on delivery / return conditions, identifying commercially beneficial opportunities and mitigation of risk.
- Active day-to-day lease portfolio management incl. MR rates and claim management, and engagement with customers on lease extensions and amendments.
- Management of pre-purchase asset/lease review, inspection and records due diligence of prospective assets.
- Management of consultants, and completion of mid-term aircraft audits and inspections.
- Arrange, control,negotiate and execution time aircraft deliveries and redeliveries within the approved budget.
- Support the deal team wherever needed to achieve successful outcomes for the business.
- Advise on the suitability and dependability of maintenance facilities, subcontractors, and consultants.
- Utilizing the lease management IT system (Leaseworks) to proactively oversee the portfolio and enhance strategic decision making on an asset-by-asset basis.
Critical SuccessFactors
As ACS is a progressive and dynamic company,must also be confident working within a fast-paced, high-pressure, and fast-changing environment.
- Has an empathetic personality; collaborates well and exemplifies ACS's core values.
- Is a self-starter with excellent motivation and an ability to work independently.
- Has excellent communication and organizational skills.
Employment basis / Organization Summary
- Competitive compensation plan based upon experience level.
- Top-tier benefit package including a full suite of insurance coverage, pension / retirement contributions, and paid time off.
- Travel required throughout the territory and to ACS offices.
Qualifications required
- Bachelor's degree in Aviation / Engineering or Operations Management
- 3-5 years' experience working in the aircraft leasing industry or 5 years work experience in aviation of which some years within a commercial aircraft leasing.
- Experience in engine maintenance and shop visit management.
- Experience with aircraft check planning and line/base maintenance.
- Good verbal and written understanding of English;ability to understand legal and contractual wording.
- Adept at Excel and the Microsoft Office Suite.
Aero Capital Solutions, Inc. is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Product Management - Technical
Posted 9 days ago
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Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Product Management - Technical
Job Title
Product Manager - Technical, Product & Engineering (PAE)
Overview
- Within Mastercard's Products & Engineering, the Cross-Border Services Product management technical team defines initiatives, elaborates epics, features and manages the development and delivery of the capabilities supporting the Product roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
- As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the functional specifications of the cross-border products capabilities
- Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
- Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
- Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
- Acts as the voice of the business customer and accountable for the platform services
Role
- PM-T role for Cross-Border Services manages various cross border services platforms, and their integration with FX/Treasury, Compliance, Settlement, Accounting, Billing and various network systems.
- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.
- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files, SWIFT) between all assets
- Joint solution design with the Technology teams in charge of developing each of the Cross-Border Services assets
- Decompose the functional and non-functional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.
- Produce all the artifacts needed by our internal customers in the larger Product community.
- Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
- Participate to Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
All about you and what you need to bring -
- Experience building complex business and/or transactional models in a product line management, e-commerce, and/or strategic planning role
- Can deliver high quality technology products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Proven ability to lead in a matrix environment
- Demonstrated ability to multi-task, establish priorities and work independently under pressure and with limited supervision
- Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model
- Experience with XP, TDD and BDD in the software development processes
- Proven track record of data driven decision making and applying continuous improvement methodologies across teams
- Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
- 12-15 years product development experience
- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
- Superior oral and written communication, problem solving, product documentation, and product development skills
- Customer focus and analytical skills
- Proven project management, organization, and thought leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with internal stakeholders and external customers
- Experience mentoring and guiding junior team members
- Strong customer relationship-building and management skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Technical Partner Manager, App Growth
Posted today
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Job Description
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in a customer-facing technical role (e.g., Sales Engineer, Solutions Architect, Technical Account Manager, Technical Consultant, or Partner Engineer).
- Experience managing the technical components of a partner or customer relationship, such as running proof-of-concepts, leading technical workshops, or contributing to business plans.
- Experience working applied AI solutions.
Preferred qualifications:
- Bachelor's or Master's degree in Computer Science, a related technical field.
- Experience applying cloud-native AI/ML solutions and APIs (e.g., data pipelines, machine learning APIs, Generative AI tools) to solve specific business or product challenges.
- Experience architecting or consulting on public cloud solutions and infrastructure (e.g., Google Cloud, Cloud Computing Platform).
- Familiarity with the mobile app or gaming ecosystem.
- Familiarity with the digital advertising ecosystem (e.g., ad business generation, mediation platforms like AdMob).
- Ability to develop business cases, articulating Return on Investment (ROI), and contributing to partner negotiations or quarterly business reviews.
About the job
Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce. The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google's Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products.
Responsibilities
- Collaborate with AdMob partners to develop and execute Joint Business Plans that incorporate specific technical milestones using applied AI, creating a clear path from technical adoption to partner business growth.
- Achieve and surpass quarterly business goals by acting as the primary technical and strategic consultant for a portfolio of high-potential EMEA app publishers.
- Identify and prioritize partners for AI adoption. Proactively build and manage a pipeline of opportunities to help partners build new app functionality or enhance user engagement with Google's cloud and AI solutions.
- Serve as a subject matter expert on the application of Google's AI/ML solutions to solve common app developer challenges (e.g., personalization, content generation).
- Work cross-functionally with internal stakeholders, including Google Cloud Engineering, Sales teams, and UX consultants, to bring the best of Google to the partner.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Director, Product Management-Technical
Posted today
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Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Management-TechnicalOverview
As a Customer Access Product Leader, you will be responsible for shaping the vision and strategy of our products that power business and customer experiences. You will translate business needs, market opportunities, and technology trends into actionable product roadmaps using the Working Backwards method. Collaborating closely with cross-functional teams—including Technical Program Managers, Developers, UX Designers, and internal customers—you will define and prioritize features, functions, and user stories that drive platform innovation and adoption. You serve as the voice of the business customer and are accountable for the success of Customer Access program.
Role
Define and communicate the vision and strategic direction for assigned platform products.
Lead a global team of individual contributors and potentially first-level managers to conceptualize and execute a 1–2 year product roadmap.
Demonstrate deep expertise across multiple platform products and foster collaboration across internal and external teams.
Identify and mitigate short- and medium-term risks to product development and adoption.
Monitor feature development, defect resolution, and operational metrics for in-market capabilities.
Develop and align departmental vision with broader organizational goals.
Promote a data-driven, continuous learning culture and improve key performance indicators.
Make trade-off decisions across a portfolio of platform products.
Contribute to organizational planning and manage escalations with resolution strategies.
Lead post-launch reviews, incorporate customer feedback, and refine future launch plans.
Share best practices across Mastercard teams and engage with business customers to refine product roadmaps.
Use data analysis to solve complex problems and communicate insights to senior leadership.
Oversee product operations and coordinate improvement initiatives across the team.
Represent Mastercard in external stakeholder discussions and strategic roadmap conversations.
Drive adoption of platform products across multiple marketplaces with minimal oversight.
Provide coaching and feedback to direct reports, fostering growth in functional and leadership capabilities.
Set individual goals aligned with department and functional objectives.
All About You
You are a visionary product leader with a strong ability to translate business needs into platform strategies.
You thrive in cross-functional environments and excel at stakeholder engagement.
You possess strong analytical skills and are comfortable making data-driven decisions.
You are an effective communicator, capable of influencing across organizational boundaries.
You are passionate about mentoring and developing talent within your team.
You are proactive in identifying risks and opportunities, and you take ownership of outcomes.
You are committed to continuous improvement and delivering customer-centric solutions.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Director, Product Management-Technical
Posted 12 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management-Technical
Overview
As a Customer Access Product Leader, you will be responsible for shaping the vision and strategy of our products that power business and customer experiences. You will translate business needs, market opportunities, and technology trends into actionable product roadmaps using the Working Backwards method. Collaborating closely with cross-functional teams-including Technical Program Managers, Developers, UX Designers, and internal customers-you will define and prioritize features, functions, and user stories that drive platform innovation and adoption. You serve as the voice of the business customer and are accountable for the success of Customer Access program.
Role
Define and communicate the vision and strategic direction for assigned platform products.
Lead a global team of individual contributors and potentially first-level managers to conceptualize and execute a 1-2 year product roadmap.
Demonstrate deep expertise across multiple platform products and foster collaboration across internal and external teams.
Identify and mitigate short- and medium-term risks to product development and adoption.
Monitor feature development, defect resolution, and operational metrics for in-market capabilities.
Develop and align departmental vision with broader organizational goals.
Promote a data-driven, continuous learning culture and improve key performance indicators.
Make trade-off decisions across a portfolio of platform products.
Contribute to organizational planning and manage escalations with resolution strategies.
Lead post-launch reviews, incorporate customer feedback, and refine future launch plans.
Share best practices across Mastercard teams and engage with business customers to refine product roadmaps.
Use data analysis to solve complex problems and communicate insights to senior leadership.
Oversee product operations and coordinate improvement initiatives across the team.
Represent Mastercard in external stakeholder discussions and strategic roadmap conversations.
Drive adoption of platform products across multiple marketplaces with minimal oversight.
Provide coaching and feedback to direct reports, fostering growth in functional and leadership capabilities.
Set individual goals aligned with department and functional objectives.
All About You
You are a visionary product leader with a strong ability to translate business needs into platform strategies.
You thrive in cross-functional environments and excel at stakeholder engagement.
You possess strong analytical skills and are comfortable making data-driven decisions.
You are an effective communicator, capable of influencing across organizational boundaries.
You are passionate about mentoring and developing talent within your team.
You are proactive in identifying risks and opportunities, and you take ownership of outcomes.
You are committed to continuous improvement and delivering customer-centric solutions.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Technical Service Management Expert
Posted today
Job Viewed
Job Description
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What You'll Do
As a Technical Landscape Owner, your responsibilities include:
- Deep understanding of customer landscape from technical and business perspectives including its interfaces
- Strong collaboration with the customer for planning and operations
- Align on upcoming changes with the Release Management and plan the execution accordingly
- Ensure high availability of customer service by supporting service restoration in critical situations and working proactively on the stability of the landscape
- Analyse and deep dive into issues including the creation of RCAs as the foundation for continuous improvement
- Support productization of services including, if required initial setup, documentation, and standardization
- Align on planning activities and system build processes, define Handover criteria, and ensure operational readiness of the Operations team as a pre-condition for any customer GoLive
What You Bring
- Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management, Mathematics or comparable
- Background in SAP technology and products – especially excellent knowledge in SAP NetWeaver Administration and Operations and cross-dependencies like integration
- Knowledge of the whole technology stack (Application, Database, Server management) and the ability to analyze issues and system architectures
- About 7-10 years of experience in operation of systems installations is a must
Meet your team
Technical Landscape Owners belong to the ECS MEE (Middle and Eastern Europe) organization. We are a ring-fenced delivery team focused on one of large scale customers. We provide end to end service for this customer, operating the entire landscape with more than 80 productive systems and several of the largest HANA-based systems
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: .
Director, Technical Program Management
Posted today
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Job Description
Position summary:
You will be joining the Engineering team at Sojern as our Director, Technical Program Management. In this critical role, you'll establish and lead the TPM function, ensuring the timely execution of our development efforts, especially broader strategic efforts that require the coordination and collaboration across multiple teams and, often, across the Sojern organization.
As the first TPM hire, you will not only manage and drive execution across all programs but also define the frameworks, processes, and standards that shape the discipline at Sojern. You will play a pivotal role in creating and refining the processes and operating rhythms that will allow Sojern to maintain its exceptional pace of delivery across the Engineering organization. Over time, you will build and scale a high-performing team of TPMs to support our growing development needs. Prior to that, you will need to jump in, get your hands dirty, and drive the TPM function forward with the support of Product Managers, Technical Leads, and the Leadership team.
This role is highly cross-functional, requiring you to work across teams, facilitate communication, mitigate blockers, and suggest process improvements that drive measurable impact. You'll be a trusted leader across not only Product and Engineering, but across all of Sojern, keeping the big picture in focus while also diving deep into technical program details. You will lead the development execution and delivery narrative at the leadership level, synthesizing cross-domain delivery insights, risks, and tradeoff recommendations, and creating visibility for the Engineering team's impact.
What you will do:
- Define and establish the TPM function at Sojern, including best practices, processes, and frameworks, driving their adoption throughout the organization.
- Over time, build, mentor, and lead a high-performing team of TPMs, coaching senior ICs and creating clear growth paths that strengthen the TPM craft across the organization.
- Champion a culture of continuous improvement within the team, driving ongoing enhancements to program management processes and evolving the operating model as the organization grows.
- Lead and supervise all initiatives across product and technology, strengthening execution excellence and maximizing business impact.
- Communicate development and execution schedules, priorities, risks, and status to leadership and all stakeholders on a regular basis.
- Facilitate end-to-end product lifecycle from discovery to launch in partnership with Product, Engineering, and Operations.
- Lead annual and quarterly planning processes for the Product and Engineering organizations, driving strategic alignment and resource investment across priorities.
- Expose roadblocks, articulate trade-offs, and suggest resolutions, balancing technical, product, and business constraints.
- Exercise strong technical judgment while working with cross-functional teams, guiding and communicating architectural discussions and engineering tradeoffs.
- Contribute to continuous improvement/evolution of development tooling (e.g., Jira, Confluence or equivalents), processes, and organizational best practices, establishing consistent frameworks for status reporting, risk management, roadmap planning, and execution health.
What you bring to the table:
You are a proven technical leader with deep experience managing complex programs across engineering and product. You have a track record of scaling TPM functions and are able to identify and balance both business and engineering priorities. You'll need to balance strategic planning with tactical execution, inspire and develop talent, and bring clarity and structure to ambiguous situations. You possess excellent communication and executive presence, with the ability to define clear paths forward and drive execution in ambiguous and complex situations.
- 10+ years of TPM experience, with 6+ years in a senior leadership or people management role.
- Deep, practical experience in handling complex, multi-faceted project portfolios, including execution planning, prioritization, resource optimization, and delivery in a complex, global product environment.
- Experience building and/or scaling a TPM team.
- Exceptional program and stakeholder management, organization, and communication skills across all levels of the organization, from engineers to executives.
- Deep technical understanding of software platforms and ability to partner closely with engineers, translating business requirements into engineering tasks.
- Strong grasp of lean and agile methodologies (scrum, kanban, sprints), with a proven track record of implementing and leading agile practices in software development environments.
- Experience in both startup and enterprise environments, preferably in AdTech or MarTech, with a proven ability to effectively handle multiple competing priorities in a fast-paced environment.
- Proven ability to design new programs/processes and lead change management, creating durable operational systems.
- BS or MS in STEM or equivalent experience.
What we have for you:
We take a whole-person approach to create a
Sojernista Experience
that allows our people to thrive, not just as employees, but as humans. As an employee of Sojern, you would benefit from this in the following ways:
- Rewards & Recognition: Competitive compensation packages, stock options offered to every employee, Bonusly program to reward and recognize team wins and performance, plus employees can take up to 40 hours of paid time per year to volunteer and give back to the community
- Flexibility: Flexi-Friday benefit, hybrid or remote work options for most roles, time-zone friendly work hours with async collaboration
- Connection: Team offsites planned annually, six employee resources groups, regular virtual and in office team building events, monthly company All Hands & leadership Q&As
- Wellbeing: PTO allowance to recharge, comprehensive healthcare options, paid parental leave (16 weeks for birthing parents; 12 weeks for non-birthing parents), retirement contributions and investment options (for applicable locations), travel benefits (hotel stay benefit & IATA membership), plus mental health, wellness & financial health resources
- Growth: Learning & development stipend, mentorship program, career development programs, leadership training
- Productivity: Home office tech set up (laptop, monitor, keyboard, mouse), monthly internet and phone allowance, modern tools to communicate and collaborate (Slack, Google Suite)
Our
Sojernista First workplace philosophy
is designed to take a flexible approach, recognizing that the needs of our employees may differ depending on their role, team, or location. What does not differ is our focus on building genuine connections, increasing global collaboration, and providing programs, tools and resources centered around the needs and wellbeing of our employees, regardless if you are working in an office, hybrid, or fully remote.
About Sojern:
At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability.
Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern's products to build direct relationships with travelers across social, mobile and the web. Now, more than ever, our thousands of customers rely on Sojern to drive visits, bookings, and ticket sales by engaging with travelers as they plan their travel.
As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting. Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer. Check out our Glassdoor reviews
Dublin Hiring Range:
€142.000—€ EUR
Compensation Philosophy & Package
Sojern is committed to offering competitive cash compensation, equity, and a comprehensive benefits package. We embrace a pay-for-performance culture that rewards contributions aligned with our business strategy. Compensation for this role will be determined based on job-related factors including location, scope and complexity of the role, and the candidate's experience and expertise, and may vary from the range provided. Information on the benefits offered is here.
Disclosure - Pre-Employment Requirements:
All candidates offered employment by Sojern may be subject to pre-employment requirements, including but not limited to a background check. Sojern is compliant with all federal and local laws with consideration to pre-employment requirements.
Our Commitment to Diversity Equity and Inclusion:
At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally.
We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one typical traveler, there is no one typical employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike.
Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern's S-Groups (employee resource groups) are a core aspect of our culture, fostering belonging and connection, inspiring learning, and creating opportunities for all Sojernistas across the globe.
- SoEmpowered: Supporting, developing, and empowering those who identify as women at Sojern
- SoProud: Celebrating Sojern's LGBTQIA+ community while creating an inclusive and safe space for community members
- SoWell: Advocating for balance in life and overall wellbeing and providing space and resources for Sojernistas with different needs
- SoConnected: Creating space, connection and resources for Sojern's young and rising professionals
- Parents & Caregivers: Helping families thrive with our community of parents and caregivers
- Sojern Gives Back: Supporting underrepresented communities and social causes, striving to make a global and local impact
We also have employee-run Slack channels for those with specific interests, for example plant lovers, pets and more.
At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.
Sojern is committed to providing reasonable accommodation for individuals with disabilities. Please inform your TA Partner if you are requesting a reasonable accommodation.
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Technical Project Management Specialist
Posted today
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Job Description
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our 17,000 employees shape the future of process automation. From creating new technology as a team to collaborating to build reliable solutions, we foster relationships that help everyone thrive. Being family-owned means we look beyond short-term moves, focusing instead on a forward-thinking vision for our people, our clients, and the world at large.
What is the role about?
This role is responsible for designing and coordinating development of end-to-end bespoke logistics solutions for customers and internal stakeholders, across transportation, warehousing and freight forwarding operations.
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our 17,000 employees shape the future of process automation. From creating new technology as a team to collaborating to build reliable solutions, we foster relationships that help everyone thrive. Being family-owned means we look beyond short-term moves, focusing instead on a forward-thinking vision for our people, our clients, and the world at large.
What is the role about?
This role is responsible for the coordination of the cost benefits, project schedule, and other details of a project through the appropriate applications and reporting. This role will lead and guide the work of the project team and will serve as a point of contact in a multi stakeholder environment.
Which tasks will you perform?
- Manage the project (Global technical and integration application projects).
- Plan the project (Technical projects in accordance with company projects goals).
- Deliver the project (with time and budget considerations).
- Motivate the project team (utilise skillsets and capabilities to benefit individuals and the project)
- Resource the project (and budgeting those resources effectively).
- Liaise with Stakeholders in SAP, API's, Carrier EDI platforms and TMS integration layer.
- Manage the Project through Solution stage, Scheduling, Development (Agile), Test, QA, Production (incl. migrations), Go live, Hypercare, Business as usual, and project learnings.
- Any other duties commensurate with your capabilities and as requested by your manager.
What do we expect from you?
- A Bachelor's Degree in a related field preferred.
- Understanding solutions/systems architecture would be beneficial.
- PMI, IIPM or related accreditation and experience will be considered.
- Experience working on projects with integration layers such as, CLEO Integration Cloud, Retarus cloud EDI integration, SEEBURGER, Complete EDI solutions, EDI engine or similar.
- Experience working on Transport management Platforms/solutions or carrier integration solutions.
- Technical project Lifecycle management.
- Knowledge working with SAP, API's, Carrier EDI platforms, TMS integration layer.
- Knowledge in working with EDI, ANSI, EDIFACT, XML and IDOC integrations standards.
- Comfortable communicating with internal and external stakeholders, and able to focus on detail-orientated work for long periods of time.
- Ability to coordinate and control the system tests at the integration layer level with a process by process sign off/validation methodology.
What can you expect from us?
- We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees' overall wellness.
- A supportive, family-owned company with a strong emphasis on sustainability and long-term commitment.
- Ongoing professional development through various training programs, knowledge sharing, and e-learning.
- A friendly and inclusive culture that promotes well-being and teamwork.
How do you apply?
To apply, please upload your documents to our career page. Due to data privacy considerations, applications sent by email cannot be accepted.
We ask agencies and HR service providers to refrain from submitting unsolicited profiles. We do not engage with external service providers for this role.
Manager, Technical Account Management
Posted today
Job Viewed
Job Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About The Team
The Technical Account Management (TAM) team directly supports our largest, and fastest growing paid users. We provide proactive consultation, best practice guidance, and ongoing managed services to optimize and accelerate our users' business. We pursue excellence in user service, aiming to consistently exceed expectations.
What you'll do
Stripe is looking for an EMEA-based leader to mentor, lead, and grow Stripes within Technical Account Management (TAM). This manager will lead an established group of high-performing Stripes working predominantly with top Platform and/or regional accounts across the German, Benelux and Northern Europe region. This manager's day to day interactions with the team will cultivate a high performance environment, define and implement cross-functional solutions at scale, lead through user challenges and provide continual mentorship and feedback. In addition, this manager will work cross-functionally to drive operational programs to elevate Stripe's level of service and support through setting strategy, defining clear goals and determining prioritization with data and user feedback.
Responsibilities
- Partner with the TAM leadership to shape the strategy for Stripe's largest segment and most complex engagements.
- Lead a team of technical account managers working with Stripe's largest users.
- Partner cross functionally with GTM, CSM, Product, Engineering, Professional Services and Solution Architects to deliver end to end solutions for EMEA platforms and other segment top users.
- Hire and retain top technical talent as the team scales.
- Guide the TAM organization to deliver incredible services experiences, grow services revenue, and contribute to strategic programs.
- Ensure that team members are happy, effective, and growing in their career and user work.
- Set clear goals and direction for the team and each individual; provide regular feedback on your team members' performance.
- Analyze data from user feedback and experiences to drive efficiency and build quality.
- Be an advocate for Stripe users and champion for users' needs internally.
- Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion and empowerment.
- Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
- 7+ years of experience in professional services, customer success, solutions architecture, or technical account management programs.
- 3+ years of people management experience, leading senior technical ICs.
- Experience working with strategic accounts.
- Excellent written and verbal communication skills.
- An ability to build trust with users, setting a high bar for quality, with a willingness to lead by example.
Preferred Qualifications
- Experience with fintech SaaS products and/or Payments industry.
- Experience leading growth initiatives (through driving sales revenue and/or elevating operational service) with winning track-record.
- Proven ability to scale a technical services or technical support team in a high-growth environment.
In-office expectations
Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
Pay and benefits
The annual salary range for this role in the primary location is €106,400 - €159,600. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.
Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
Lead Product Management-Technical-1
Posted 19 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Lead Product Management-Technical-1
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all
Overview
- Within Mastercard's Products & Engineering, the Cross-Border Services (previously Mastercard Send Cross-border) Product Platform team defines initiatives, elaborates features and manages the development and delivery of the capabilities supporting the Product team roadmap and ensures competitive differentiation and alignment with key Mastercard priorities.
- As a product owner and PM-T, this position works with cross-functional global stakeholders (Product Strategy, O&T/Technology teams, Service and Network Management) - both internal and external - to define the specifications of the cross-border products capabilities
- The Product Platform team is part of the PM-T guild.
Role
- Product Owner and PM-T role for Cross-Border Services assets across Mastercard, and its aquired platforms, and for their integration with FX/Treasury, Compliance, Settlement, Accounting and Billing systems.
- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets: capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.
- Work closely with Delivery managers, Product managers, Software engineers, User experience leads, and internal customers to define the details behind the business requirements, the specifications, the user experience, and the API strategy for the platforms building blocks.
- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files) between all assets
- Joint solution design with the O&T/Technology teams in charge of developing each of the Cross-Border Services assets
- Ensure architecture reviews are performed across the board for alignment with MA standards and integrity + consistency of the XB Services vision. Decompose the functional and non-functional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.
- Produce all the artifacts needed by our internal customers in the larger Product community.
- Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.
- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including: business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
- Ensure replication of knowledge, share workload on initiatives, ensure mutual back-up, help the team scale, learn and expand its scope.
- Execute User Acceptance Test and signoff on the feature delivery.
- Participate in the Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations
- Assist with new employees training
All About You
- Like to dive deep into the operational characteristics of the product
- Demonstrated ability to operate with complete independence and autonomy
- Experience defining and building cloud-native software products as a platform at scale
- Proven track record of data driven decision making and applying continuous improvement methodologies across your team
- Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions
- Experience in agile delivery methodologies (scrum, Kanban, etc.)
- Can communicate to peers with impact eloquence, and authenticity
- Demonstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team
- 8-12 years product development experience
- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus
- Knowledge of authorization, clearing and/or settlement systems and processes
- Demonstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitude
- Superior oral and written communication, problem solving, product documentation, and product development skills
- Customer focus and analytical skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.