1 Automotive Technician jobs in Ireland
Service Advisor (Automotive, Plant, Power Generation)
Dublin, Leinster
Cummins Inc.
Posted 7 days ago
Job Viewed
Job Description
**DESCRIPTION**
We are looking for a talented Service Advisor (Automotive, Plant, Power Generation) to join our team specializing in Service for our Distribution Business Unit in Dublin, Ireland?
This role may require a 10% of international travel frequency.
In this role, you will make an impact in the following ways:
+ Team Leadership & Coordination: Ensure effective supervision of Service Technicians to meet all service and customer requirements, promoting accountability and high performance.
+ Performance Management: Conduct regular reviews with key stakeholders to track team performance and implement improvement plans where needed to meet branch targets.
+ Process Compliance: Take ownership of service processes and procedures, enforcing adherence through audits and analysis of KPI data to drive operational excellence.
+ Technical Support: Act as the primary technical resource for staff, customers, and dealers, resolving issues efficiently and enhancing service quality.
+ Warranty Efficiency: Lead training on warranty processes to ensure timely job closure and maximize claim recovery, improving financial accuracy and speed.
+ Health, Safety & Environment: Enforce all HS&E standards on-site, ensuring risk assessments, PPE use, and safe work practices are consistently followed.
+ Employee Engagement: Promote a positive work environment by supporting staff welfare, encouraging open communication, and involving team members in key decisions.
+ Asset & Compliance Management: Maintain and secure company assets while ensuring compliance with environmental regulations and upholding high housekeeping standards?
**RESPONSIBILITIES**
To be successful in this role you will need the following:?
+ Strong Leadership & People Management: Ability to effectively coordinate and supervise technicians, conduct performance reviews, implement development plans, and foster a supportive, fair, and communicative team environment.
+ Technical Knowledge & Problem-Solving: Solid understanding of service procedures, warranty processes, and technical systems to provide expert support, ensure job accuracy, and serve as a reliable point of contact for staff and customers.
+ Process & Compliance Focus: Commitment to enforcing service standards, HS&E regulations, and company procedures through regular audits, data analysis, and adherence to safety, risk, and environmental protocols.
+ Adaptability & Customer Orientation: Flexibility to meet the needs of a diverse customer base, while maintaining high service standards, clean work environments, and proactive communication with internal and external stakeholders.
**QUALIFICATIONS**
Education/ Experience:
+ High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
+ This position may require licensing for compliance with export controls or sanctions regulations.
+ Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
+ Significant maintenance & job planning/scheduling experience.
**Job** Service
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Office
**ReqID** 2415161
**Relocation Package** No
We are looking for a talented Service Advisor (Automotive, Plant, Power Generation) to join our team specializing in Service for our Distribution Business Unit in Dublin, Ireland?
This role may require a 10% of international travel frequency.
In this role, you will make an impact in the following ways:
+ Team Leadership & Coordination: Ensure effective supervision of Service Technicians to meet all service and customer requirements, promoting accountability and high performance.
+ Performance Management: Conduct regular reviews with key stakeholders to track team performance and implement improvement plans where needed to meet branch targets.
+ Process Compliance: Take ownership of service processes and procedures, enforcing adherence through audits and analysis of KPI data to drive operational excellence.
+ Technical Support: Act as the primary technical resource for staff, customers, and dealers, resolving issues efficiently and enhancing service quality.
+ Warranty Efficiency: Lead training on warranty processes to ensure timely job closure and maximize claim recovery, improving financial accuracy and speed.
+ Health, Safety & Environment: Enforce all HS&E standards on-site, ensuring risk assessments, PPE use, and safe work practices are consistently followed.
+ Employee Engagement: Promote a positive work environment by supporting staff welfare, encouraging open communication, and involving team members in key decisions.
+ Asset & Compliance Management: Maintain and secure company assets while ensuring compliance with environmental regulations and upholding high housekeeping standards?
**RESPONSIBILITIES**
To be successful in this role you will need the following:?
+ Strong Leadership & People Management: Ability to effectively coordinate and supervise technicians, conduct performance reviews, implement development plans, and foster a supportive, fair, and communicative team environment.
+ Technical Knowledge & Problem-Solving: Solid understanding of service procedures, warranty processes, and technical systems to provide expert support, ensure job accuracy, and serve as a reliable point of contact for staff and customers.
+ Process & Compliance Focus: Commitment to enforcing service standards, HS&E regulations, and company procedures through regular audits, data analysis, and adherence to safety, risk, and environmental protocols.
+ Adaptability & Customer Orientation: Flexibility to meet the needs of a diverse customer base, while maintaining high service standards, clean work environments, and proactive communication with internal and external stakeholders.
**QUALIFICATIONS**
Education/ Experience:
+ High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
+ This position may require licensing for compliance with export controls or sanctions regulations.
+ Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
+ Significant maintenance & job planning/scheduling experience.
**Job** Service
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Office
**ReqID** 2415161
**Relocation Package** No
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