18 Aws jobs in Ireland
AWS Data Engineer
Posted 10 days ago
Job Viewed
Job Description
AWS Senior Architect

Posted 8 days ago
Job Viewed
Job Description
**How you will make an impac** **t** **:**
+ Lead IT system architecture, design solutions, manage vendors, software contracts and projects focused on cloud infrastructure and IP protection
+ Architect robust cloud solutions that are scalable and meet the needs of solution development while ensuring solutions architecture is in adherence to appropriate regulatory requirements
+ Evaluate new IT technologies and build effective solutions for NPD
+ Architect end-to-end solutions using Cloud services and microservices (e.g., IoT and Container Services) and partner with key stakeholders (e.g., BU) to evaluate business needs
+ Develop configuration management/application deployment using tools (e.g., Ansible, Puppet, and/or Chef) for assigned software products
+ Perform complex software code review for products and may verify review of from team members
+ Lead in streamlining IT Business processes impacting NPD
+ Manage vendor relationship and harmonize needs across all stakeholders
+ Other duties as assigned by Management: Provide coaching, mentoring and knowledge transfer to other team members
**What** **you'll** **need:**
+ 10 years years experience of related experience Required
+ Bachelor's Degree in related field
+ Certifications in related cloud disciplines
+ Experience working in a regulated manufacturing environment
+ Experience with hospital networks, server and network infrastructure Preferred
+ Experience with Design for Six Sigma or related product development methods and processes Preferred
+ Knowledge of Medical Device product lifecycle to provide technical leadership Preferred
**What else we look for:**
- Demonstrated experience with best of Breed Solutions, Cloud Infrastructure and Software solutions
- Demonstrated experience with two or more of the following: AWS S3, Redshift, Azure DW, Azure blob Storage
- Demonstrated experience on best practices for AWS or Azure account setup, governance, and architecture
- Experience with system engineering for combined hardware, software systems
- Java, Python or other Object-Oriented Programming and troubleshooting skills preferred
- Proficiency with software tools for requirements management, engineering analysis, and statistical analysis.
- Demonstrated technical project management skills on multi-year projects with multi-functional teams
- Advanced experience with Microsoft Azure and AWS preferred
- Familiarity with container and resource management technologies such as Kubernetes, Docker, Apache Mesos preferred
- Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
- Recognized as an expert in own area within the organization while applying broad-based technical expertise and has full knowledge of other related disciplines
- Expert knowledge of Azure IaaS components like VMs, Virtual networks, Storage and PaaS components like App Service, Serverless computing, Storage
- Expert knowledge of AWS VPCs, Subnets, EC2s, routing.
- Expert knowledge of AWS Compute, Storage, IoT, Developer Tools.
- Expert knowledge of IaC toolsets such as Terraform, Ansible, CloudFormation, Powershell etc.
- Ability to do Code Review for all Cloud Automation Scripts mostly written in Python, CloudFormation, Powershell etc
- Strict attention to detail
- Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
- Ability to manage competing priorities in a fast paced environment
- Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Lead Site Reliability Engineer (AWS)
Posted 10 days ago
Job Viewed
Job Description
Network Technician AWS, DCC Communities
Posted today
Job Viewed
Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking to hire a highly motivated, best-in-class Network Technician to join our team within network infrastructure deployment. The candidate will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks.
The position responsibilities will include scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential.
Key job responsibilities
- Manage work and priorities through ticketing system and workflow
- Collaborate with various stake holders to remove project obstacles
- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction
- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Complete customer requests via Remedy trouble ticketing system
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
- Willingness to travel up to 50% including some local and international assignments throughout EMEA
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- High school or equivalent diploma
- Experience with computer hardware troubleshooting and repair
- Experience in networking
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Communications Manager, Ireland, AWS Communications

Posted 24 days ago
Job Viewed
Job Description
Are you passionate about the technology industry, and interested in joining one of the fastest-growing tech companies in history? If so, Amazon Web Services (AWS) is looking for an experienced communications professional to lead communications in Ireland.
This role offers an exciting opportunity to drive AWS's communications strategy in Ireland, and shape compelling narratives that showcase AWS's innovation and impact across the country. You will develop and execute comprehensive and creative PR programs, craft and place engaging content, and manage complex communications challenges with high-judgement. Excellent writing skills are essential, as is extensive experience working with media, influencers, and opinon formers in Ireland.
This position is based in Dublin, Ireland and will require periodic travel. The role sits within the AWS UK and Ireland Communications team.
Key job responsibilities
- Create and deliver proactive, creative, and integrated PR programs and strategies
- Nurture and manage relationships with trade, business, national, and regional media (print, online, and broadcast), non-traditional influencers, and opinion formers
- Handle complex, fast-moving, and unexpected communications challenges with high judgement
- Craft compelling content, messaging, and communications plans
- Cultivate and manage relationships with customers and partners
- Lead PR programs for AWS-owned and industry events
- Manage PR agencies
Basic Qualifications
- Experience in professional communications or public relations
- Strong media relationships with top-tier business, technology, national and regional press.
- Outstanding written and verbal communication skills, with ability to effectively convey complex topics
Preferred Qualifications
- Bachelor's degree
- PR experience in the technology industry
- Strategic thinking combined with strong attention to detail
- Experience thriving in a fast-paced, dynamic environment
- Proven track record of placing stories proactively with media
- Strong knowledge of the Irish media and political landscape
- Ability to work collaboratively and cross-functionally with multiple teams and senior leaders
- Experience managing complex projects under tight deadlines
- Passionate about technology, and the opportunities made possible by technology.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Health and Safety Auditor, AWS Health and Safety Program Team
Posted 12 days ago
Job Viewed
Job Description
Join the world class safety culture at Amazon Web Services (AWS). We are looking for a motivated Health and Safety Auditor to drive safety compliance, continuous improvement, and operational excellence across our Infrastructure Services.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
The ideal candidate will have strong auditing expertise, including excellent written and verbal communications skills, the ability to influence stakeholders, solid knowledge foundation in safety management systems and regional safety standards. The candidate must have the ability to define clear requirements in ambiguity, proactively educate team members, leaders, and other support teams, and communicate effectively and consistently throughout all levels of the business. The role will evolve with the maturity and growth of the H&S Audit Program, requires a high degree of flexibility, and the candidate must have the ability to build partnerships with diverse teams across multiple jurisdictions.
You'll join a diverse team and play a critical role in upholding AWS's commitment to maintaining world-class safety standards. You'll collaborate with people across AWS to help us deliver the highest standards for safety while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Ability to travel nationally and internationally (estimated at 50% - 70%)
Key job responsibilities
- Regularly participate in verification audits to provide objective, independent assurance on the effectiveness of the Safety Management Program (SMP)
- Facilitate and liaise with multiple stakeholders, including Operations leaders, to mutually accept audit findings and appropriate corrective action
- Follow up on audit recommendations to ensure appropriate corrective action has been taken to resolve identified deficiencies
- Perform analyses of audit outcomes and make recommendations for process and system improvements
- Highlight, and provide corrective action solutions for hazards identified outside of a defined audit scope
- Partner with the SMP team, Data Center Health and Safety (DCHS) and HS Legal to create a continuous loop of feedback that will continuously improve the SMP
- Share best practices to assist in the continuous improvement of individual and organizational H&S performance
- Support on-boarding and coaching of audit team members regarding audit methodology and expectations
- Earn trust of operations partners through proactive and continuous engagement to understand the business, identify emerging risks and educate
- Other H&S program management duties as needed
A day in the life
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
About the team
Data Center Operations designs, installs & maintains the world's largest Cloud Computing Infrastructure.
Basic Qualifications
- Bachelor degree in Occupational Health and Safety (OHS),
- Years' of OHS or equivalent experience
- Years' experience in internal or external auditing
- Years' experience in program or project management
Preferred Qualifications
- ISO45001 internal auditor certification or the ability to obtain within 6 months of start
- Strong analytical, interpersonal, organizational and relationship building skills, and the ability to coach at multiple levels
- Experience working with multiple countries/jurisdictions to deliver audit programs
- Knowledge of applicable region specific federal, state, and local health and safety regulations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Sr. Video Production and Learning Content Specialist, AWS Data Center Learning

Posted 24 days ago
Job Viewed
Job Description
AWS Data Center Learning's mission is to develop the best data center workforce on Earth. The organization is responsible for providing training, certification and career development-based learning pathways to all new and existing data center technicians world-wide. Our team is constantly looking to optimize the training experience and provide our operations teams with a work-ready workforce.
We are seeking a highly skilled and innovative Sr. Video Production and Learning Content Specialist to lead the development and creation of compelling multimedia learning content that drives operational and cultural excellence across Data Center Communities (DCC). This role combines video production and editing expertise with graphic design and learning design capabilities to create engaging content for operations.
The position focuses on developing professional-grade video content and graphics that builds confidence, accelerate learning adoption, and shifts mindsets, establishing systems and resources that empower Learning Experience Designers (LXDs) to create impactful content. Through effective storytelling and technical accuracy, this role will support critical initiatives including Manager, Data Center Operations and New Product Introduction Learning Paths, and create assets for continuous improvement.
Success in this role requires someone who can balance creative production with technical precision, while building collaborative relationships across the organization to harvest and utilize existing resources effectively. The ideal candidate will help transform our learning approach by creating engaging multimedia content that resonates with audiences from frontline technicians to senior leaders, fostering a culture of continuous learning throughout our global data center operations.
This is a pivotal role in modernizing our learning strategy and accelerating the adoption of key programs and processes that drive operational excellence and cultural transformation across our organization.
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Create engaging multimedia content for operations, leadership, and culture, ensuring top production quality and technical accuracy.
- Collaborate with SMEs across technical, operations, and leadership roles to develop goal-aligned learning materials.
- Direct end-to-end video production including planning, scripting, filming, and editing, while managing logistics, security clearances, and facility coordination.
- Design and animate graphics to enhance training content, while maintaining company branding standards.
- Develop and maintain comprehensive production documentation and runbooks to enable independent video creation by Learning Experience Designers.
- Establish and manage a centralized multimedia asset library, facilitating cross-team resource sharing and collaboration.
- Optimize content for multi-platform delivery, accessibility, and localization while incorporating instructional design best practices.
- Monitor performance metrics and stakeholder feedback to drive continuous content improvements while staying current with emerging technologies and learning trends.
A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
About the team
Our mission is to develop the best Data Center workforce on Earth. We do that by learning the job roles and functions required for individuals and managers to operate and innovate in the data center environment. We create learning experiences for new hires, career development learning paths to grow our internal talent, and experiment with innovative technology and mechanisms to improve adult learning in the corporate environment.
Basic Qualifications
- Demonstrated mastery of professional video production software such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop) and advanced video editing techniques for creating engaging learning content.
- Expert knowledge of professional video equipment including DSLR/mirrorless cameras, lighting setups, and audio recording systems, with the ability to maintain and troubleshoot hardware.
- Proficiency in digital asset management systems, metadata organization, and cloud storage solutions to effectively manage and distribute video content across the organization.
- Experience with learning management systems, e-learning authoring tools, and instructional design principles to ensure content meets educational objectives and organizational standards.
- Expertise in graphic design, motion graphics, animation, and interactive video techniques to create engaging visual explanations of complex technical and management concepts.
Preferred Qualifications
- Master's degree in Instructional Design, Educational Technology, or related field.
- Working knowledge of data center operations, IT infrastructure, and security protocols sufficient to create accurate technical content and maintain compliance while filming.
- Knowledge of emerging technologies like AI-powered video editing tools, automated captioning systems, and smart content management platforms.
- Understand adult learning principles and behavioral psychology to create more effective behavioral change-focused content.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Be The First To Know
About the latest Aws Jobs in Ireland !
Cloud Solutions Architect
Posted 2 days ago
Job Viewed
Job Description
Cloud Solutions Architect
Posted 1 day ago
Job Viewed
Job Description
Sustainability that means business
Who we are:
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.
What we do:
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.
Our people
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us.AMCS was established in Ireland and holds onto those local roots and 'start-up' mentality with a culture of connection.Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.
We are seeking an experienced Solutions Architect with a specialization in financial systems. In this role, you will play a pivotal part in designing and implementing robust solutions for our charging and billing product suite, ensuring seamless operations and client satisfaction.
Key ResponsibilitiesCollaborate with cross-functional teams to understand business requirements related to charging and billing processes and translate them into scalable and efficient technical solutions.
Design and architect end-to-end charging and billing solutions, considering factors such as real-time processing, scalability, and integration capabilities.
Conduct in-depth analysis of existing charging and billing systems, identifying opportunities for enhancement, and proposing innovative solutions to improve overall efficiency and accuracy.
Lead the development and maintenance of architectural standards specifically tailored to charging and billing systems, ensuring alignment with industry best practices and compliance standards.
Provide technical leadership throughout the software development life cycle, emphasizing best practices in charging and billing system architecture.
Work closely with product managers to contribute technical insights and ensure that architectural decisions align with the charging and billing product roadmap.
Collaborate with stakeholders to stay informed about market trends, emerging technologies, and customer feedback, incorporating insights into the charging and billing system architecture.
Evaluate and recommend technologies and tools that align with our charging and billing product strategy, staying current with industry advancements.
Conduct code reviews, ensuring adherence to coding standards, scalability, and maintainability, specifically within the context of charging and billing systems.
Mentor and coach software engineers within the charging and billing domain, fostering a collaborative and innovative team environment.
Required SkillsProven experience as a Solutions Architect with a focus on charging and billing systems.
Strong background in software engineering and architecture, particularly within the context of financial systems.
In-depth understanding of charging and billing processes, including real-time processing and integration with other systems.
Excellent problem-solving and analytical skills, with a keen attention to detail in ensuring the accuracy of billing systems.
Effective communication skills to convey complex technical concepts related to charging and billing to both technical and non-technical stakeholders.
QualificationsBachelor of Science degree - in relevant discipline.
Minimum of 10+ years' experience managing software development projects.
Minimum of 5 years hands-on leadership of complex software development project delivery initiatives using industry standard toolsets.
Comfortable working in a fast-paced environment, balancing the requirements of the customer with a defined product release schedule using the resources available
Operations Analyst, RI Operations, Business and Product Operations (BPO) - AWS Reserved Instance ...
Posted 7 days ago
Job Viewed
Job Description
Amazon Web Services (AWS) has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
The AWS RI Operations Team is in need of a driven, analytical, and process-oriented individual to own the creation and processing of Reservation Product transaction requests. We're looking for a motivated self-starter who is excited to escalate systemic issues, identify opportunities for improvement, has experience meeting strict SLAs, is comfortable working from a ticket queue, and has a passion for accuracy.
Key job responsibilities
- Process and audit Reservation Product transactions such as: cancellations, purchases, migrations, and modifications while adhering to Legal, Security, and Compliance requirements
- Occasionally act as escalation point for Reservation Product requests and issues
- Investigate data discrepancies, quickly establish root causes, and propose appropriate solutions
- Vocally self-critical to allow for self-correction of errors
- Communicate effectively across all related channels to ensure transparency of process
- Occasionally retrieve and evaluate data using Excel and other data management/BI systems
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
AWS Global Sales
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Basic Qualifications
- Bachelor's Degree and 2+ years of relevant professional experience (e.g. Analytics, Finance, Accounting, Compliance)
- Experience working a queue of requests and meeting SLAs
- Proficient in Excel (e.g. Pivot Tables, VLookups) Effective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
- This role requires you to be a national of an EU member state
Preferred Qualifications
- Functional experience using quantitative, analytical, and organizational skills
- Existing knowledge of AWS Reservation Products and tooling
- Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.