29 Banking jobs in County Dublin
Product Owner - Banking
Dublin, Leinster
NTT DATA North America
Posted 8 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now
This is an excellent opportunity for a highly motivated Product Owner with keen delivery mindset to join our team and be part of a major core banking project. The role involves managing and optimising Product backlog to maximize value of the product/services delivered. This is a senior level role that requires managing cross-functional squad as well as delivery.
We're looking for someone who will:
· Be the primary point of contact to various stakeholders, on behalf of the Project team and identify the requirements for the development team.
· Create and prioritize a product backlog that aligns with the Project vision and goals, and continuously refine it based on feedback and changing business needs.
· Collaborate closely with cross-functional teams (e.g. developers, design team leads, quality assurance) to ensure that the product/service delivered meets customer needs and is delivered on time and within budget.
· Ensure that the product backlog items are clearly defined, well understood, and properly estimated by the development team.
· Continuously monitoring the product's performance and gathering feedback from customers and stakeholders, using data-driven insights to make informed decisions and prioritize future improvements.
· Keep the Delivery Squad focused on deliverables for each sprint and maintain the focus across various sprints.
· Collaborate with Delivery leads, product owners of other squads, and Design leads to effectively deliver the committed back log items across sprints.
· Improve the squad's delivery capacity by analysing key concern areas during sprint retrospectives and provide timely support for the squad members as and when required.
· Establishing a vision and a roadmap for delivery of requirements
You will need to show us that: · You demonstrate leadership and ownership of the product/Project, and inspiring others to share and contribute to the product/project vision and goals
· You can Continuously monitor the Project' and Squad's performance, gather feedback from various stakeholders and respond/take actions to show continuous improvement
· You will use data-driven insights to make informed decisions and prioritize future improvements.
· You can take tough decisions on what features/items to include in each sprint or release, based on the value they will deliver to business needs
· You can closely work with the Scrum Master and the delivery squad to resolve challenges and remove impediments
· You are a professional with strong commercial acumen who will connect easily with the strategy and goals of both Project and business
Experience and Skills required -
+ 10+ years of overall experience with a minimum of 5+ years as Product Owner or Delivery Manager or Delivery Lead
+ Agile/Scrum Certification (CSPO/PSPO/SafePO/PM) preferred
+ Extensive experience in managing Product Backlog and Development teams/squads
+ Track record of delivering complex projects through agile process
+ Exceptional Communicational Skills (both verbal and written)
+ Background in Financial Services/Banking domain in Ireland/UK markets will be an added advantage
+ Background in Core banking application will be an added advantage
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
**_#LI-NorthAmerica_**
This is an excellent opportunity for a highly motivated Product Owner with keen delivery mindset to join our team and be part of a major core banking project. The role involves managing and optimising Product backlog to maximize value of the product/services delivered. This is a senior level role that requires managing cross-functional squad as well as delivery.
We're looking for someone who will:
· Be the primary point of contact to various stakeholders, on behalf of the Project team and identify the requirements for the development team.
· Create and prioritize a product backlog that aligns with the Project vision and goals, and continuously refine it based on feedback and changing business needs.
· Collaborate closely with cross-functional teams (e.g. developers, design team leads, quality assurance) to ensure that the product/service delivered meets customer needs and is delivered on time and within budget.
· Ensure that the product backlog items are clearly defined, well understood, and properly estimated by the development team.
· Continuously monitoring the product's performance and gathering feedback from customers and stakeholders, using data-driven insights to make informed decisions and prioritize future improvements.
· Keep the Delivery Squad focused on deliverables for each sprint and maintain the focus across various sprints.
· Collaborate with Delivery leads, product owners of other squads, and Design leads to effectively deliver the committed back log items across sprints.
· Improve the squad's delivery capacity by analysing key concern areas during sprint retrospectives and provide timely support for the squad members as and when required.
· Establishing a vision and a roadmap for delivery of requirements
You will need to show us that: · You demonstrate leadership and ownership of the product/Project, and inspiring others to share and contribute to the product/project vision and goals
· You can Continuously monitor the Project' and Squad's performance, gather feedback from various stakeholders and respond/take actions to show continuous improvement
· You will use data-driven insights to make informed decisions and prioritize future improvements.
· You can take tough decisions on what features/items to include in each sprint or release, based on the value they will deliver to business needs
· You can closely work with the Scrum Master and the delivery squad to resolve challenges and remove impediments
· You are a professional with strong commercial acumen who will connect easily with the strategy and goals of both Project and business
Experience and Skills required -
+ 10+ years of overall experience with a minimum of 5+ years as Product Owner or Delivery Manager or Delivery Lead
+ Agile/Scrum Certification (CSPO/PSPO/SafePO/PM) preferred
+ Extensive experience in managing Product Backlog and Development teams/squads
+ Track record of delivering complex projects through agile process
+ Exceptional Communicational Skills (both verbal and written)
+ Background in Financial Services/Banking domain in Ireland/UK markets will be an added advantage
+ Background in Core banking application will be an added advantage
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
**_#LI-NorthAmerica_**
This advertiser has chosen not to accept applicants from your region.
0
Banking & Finance Solicitor
Dublin, Leinster
€125000 - €150000 Annually
Hunter Savage
Posted 6 days ago
Job Viewed
Job Description
Senior Associate - Banking & Finance
Description:
We are hiring on behalf of our client, a leading commercial law firm, who are seeking a Senior Associate - Banking & Finance to join their growing Dublin team. This is a fantastic opportunity to work on high-value, complex and cross-border finance transactions for global clients across a broad spectrum of financial sectors.
The role will suit a technically strong, commercially minded lawyer with at least 4 years' PQE and experience working in a fast-paced finance environment. This is an ideal opportunity for someone looking to deepen their banking and capital markets expertise within a dynamic, market-leading team.
Top 3 Things to Know About this Job:
Join a team known for excellence in cross-border debt finance and structured transactions
Work with leading global clients including banks, funds, investors and servicers
Hybrid working, competitive salary and excellent progression opportunities
The Role:
• Advise on a wide range of complex banking and capital markets transactions
• Work on corporate banking, property and development finance, fund financing, and distressed asset transactions
• Act for banks, non-bank lenders, hedge funds, PE firms and real estate investors
• Support transactions involving asset finance (aviation and maritime), securitisation, derivatives and structured finance
• Contribute to thought leadership and development of internal legal know-how
• Play a key role in business development and client relationship management
The Person:
• Qualified solicitor in Ireland or another common law jurisdiction
• Minimum 4 years' PQE with a strong background in banking and finance
• Experience gained in a top-tier Irish or international law firm preferred
• Excellent technical drafting, transaction management and client-facing skills
• Proactive and organised with the ability to manage a busy caseload
• Interest in mentoring junior colleagues and contributing to team growth
The Rewards:
• Competitive salary with discretionary bonus
• 25 days holiday + hybrid working policy
• Health insurance allowance, income protection and life assurance
• Access to pension scheme and tax-efficient travel/bike-to-work schemes
• Educational sponsorship, training & development
• Social club, wellness initiatives and employee assistance programme
Next Steps:
To apply for this Senior Associate - Banking & Finance role, contact Amy Davis at Hunter Savage for a confidential discussion.
This advertiser has chosen not to accept applicants from your region.
1
Investment Banking, Associate Director
Dublin, Leinster
FK International
Posted 9 days ago
Job Viewed
Job Description
Job Description Exciting opportunity for an experienced Corporate Finance/M&A professional to join a leading boutique advisor. The IB Associate Director will focus on advising clients across Mergers & Acquisitions, fundraising and related activities. Key responsibilities will include: Advising clients across mergers and acquisitions opportunities, identifying targets, conducting in-depth financial analysis and market research. Delivering debt advisory and equity fundraising expertise, negotiating term sheets, analysing costs, bank partner selection and cap table structures. Developing financial models and valuations to support investment strategy. Managing transactions and due diligence processes. Negotiating legal documentation. Originating deals and building strong relationships with clients and other stakeholders. Mentoring and developing junior team members. Requirements for this Role Qualified accountant and/or CFA with 4+ years PQE. Experienced in corporate finance, transaction services, deal advisory or investment banking. Excellent communicator with a keen commercial acumen and technical skills. Strong leadership skills with an ability to mentor and support junior team members. About Our Client A leading boutique advisor based in Dublin City Centre. Remuneration Attractive salary, bonus and other benefits. Your application will be directed toDaniel Corbett. Not interested in this role, but know someone who might be? Refer a friend to FK International to receive a €500 voucher should we successfully place your friend. Please refer to our website for applicable Terms & Conditions. Skills: M&A Investment Banking Transaction Services Deal Advisory
This advertiser has chosen not to accept applicants from your region.
2
Banking Administrator (APA/QFA)
Dublin, Leinster
Morgan McKinley
Posted 9 days ago
Job Viewed
Job Description
Morgan McKinley is partnering with a leading Irish bank to hire for a banking administrator in the arrears department in their head office. Contract length: 11 months Your Role: As an administrator, you will look to resolve the arrears issues with borrowers prior to the accounts moving in towards the Legal Department within the bank and for completing Standard Financial Statements with customers and explaining their subsequent restructure offer. Your Responsibilities: Learn new skillsets with regards to procedures around Provision 28, 29, 45 and 47 of the CCMA. Develop and grow your knowledge with regard to procedures around CPC accounts and the appointment of a Rent Receiver. Negotiate with customers immediately prior to the bank moving to Legal proceedings. Deal efficiently with incoming calls from customers, branches and authorised 3rd parties where relevant. Adhere to the bank's credit policies and procedures in relation to control, compliance and risk mitigation. Deal with restructuring queries on customers' mortgage account within company policy and the appropriate regulatory requirements. Efficient and effective handing of inbound and outbound telephony activity. Review and update customer information on relevant systems. Effective logging/entry of customer complaints (verbal) to the Complaints system. Requirements: Essential Ideally have previous experience in debt resolution. Effective call handling skills to ensure that customers are dealt with in a professional manner whilst also showing understanding to customers who may be faced with financial difficulties. Possess a detailed understanding of relevant legislation, i.e. Code of Conduct on Mortgage Arrears, Consumer Protection Code 2012 and the Minimum Competency Code and how these apply to our day-to-day interaction with customers. . APA/QFA is required in order to be in a position to discuss with customers product information and give advice in relation to forbearance options. Ideally currently working in a controlled function role, i.e. APA role Excellent PC skills (use of database, Word, Excel, Outlook) Desired Knowledge of CCMA, CPC and MCC and how these apply to our day to day interaction with customers Excellent PC skills (in particular Word and Excel) Excellent attention to detail and organisational skills Ability to work in a team environment and is flexible Financial / Mortgage market awareness. Potential To develop Credit Decision making skills If this sounds like you, apply today with a copy of your CV! Skills: APA Loans QFA Banking Customer Service
This advertiser has chosen not to accept applicants from your region.
3
Europe Corporate Banking Relationship Delivery (VP/C13)
Dublin, Leinster
Citigroup
Posted 1 day ago
Job Viewed
Job Description
An exciting opportunity to join a new team within Europe Corporate Banking of client facing Relationship Associates focused on managing client on-boarding and relationship management across multiple client segments and geographies.
Work closely in partnership across the Banking and TTS Sales team and client to identifying opportunities to enhance the clients existing solutions focusing on revenue expansion and retention of existing business.
Responsible for working with key stakeholders to drive deals through Implementation ensuring ramp up of revenue, product adoption and driving digital agenda for the clients.
Drive the Client experience by being a client advocate in managing the Citi network, +100 countries to ensure client satisfaction and retention of business. Ensuring proactive communication with key decision makers within the client organization as well as the internal client team.
**Key Responsibilities:**
+ Interface with clients and work closely with business partners across Banking, TTS, ICM and Operations to deliver the cross-product client experience and delivery
+ Work with Banking and TTS Solution Sales & Product Sales Managers to ensure understanding of key TTS Sales activities for portfolio drive completion of projects through product adoption and revenue realization
+ Exhibits a comprehensive understanding of the current banking relationship, return hurdles, relationship strategy and contributes to development and execution of account plans
+ Deep knowledge of client's business and operations, industry trends, competitive positioning, etc
+ Provide support where necessary for the coordination of critical projects with relevant stakeholders within Banking and business partners such as Implementation of new solutions, VOC feedback and associated action plans
+ Support CITIKYC/AML requirements for new business opportunities for a defined portfolio of clients.
+ Ensure oversight and management of KYC renewal processes within the business lines to align with the functions
+ Client lead on routine, ad hoc requests, problem escalation, identification and execution of solutions to client issues, and the negotiation of routine credit and parent support documentation
+ Ability to identify the impact of change and developments on the client and help manage the impact with client and partners
+ Lead role in sharing best practices, knowledge, innovation, problem solvingIdentifies potential areas of improvement, and actively addresses theseWhere required, lead client communication of business and product migrations, regulatory changes and market updates for portfolio being a client advocate internally and support driving the change management agenda for clients
+ Be the client advocate to ensure Client issues are addressed promptly working with partners in Banking, Service, ICM, and Operations. Be responsible for driving superior client satisfaction
+ Ensure compliance with credit, risk, and sales processes where applicable
+ Partner with TTS Solution Sales to share feedback on Product requirements / Gaps
+ Manage documentation deficiency and deferral process for assigned portfolio working with Risk and Compliance to ensure adherence to Citi policies
+ Ensure AML enquiries handled promptly and thoughtfully ensuring adherence to Citi policies
**Qualifications:**
+ 8+ years in Banking and/or cash management and trade product experience
+ Possesses in-depth knowledge of other banking products
+ Managed large client relationships from a banking or product perspective
+ Consistently demonstrates clear and concise written and verbal communication
+ Persuasive and articulate personality
+ Excellent interpersonal skills to deal internally and externally with clients
+ Demonstrated organizational & planning skills
+ Ability to manage & synthesize many pieces of solution / technical data into a single, flowing solution within tight timeline
+ Proven leadership skills
+ Substantial knowledge of Citi's product range
+ Recognized execution skills
+ English plus another European language advantageous
+ Excellent interpersonal, influencing and diplomacy skills to manage internal and client relationships and engage with Senior Management both Client and CitiStrong Analytical and Problem-solving skills
---
**Job Family Group:**
Institutional Banking
---
**Job Family:**
Corporate Banking
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Work closely in partnership across the Banking and TTS Sales team and client to identifying opportunities to enhance the clients existing solutions focusing on revenue expansion and retention of existing business.
Responsible for working with key stakeholders to drive deals through Implementation ensuring ramp up of revenue, product adoption and driving digital agenda for the clients.
Drive the Client experience by being a client advocate in managing the Citi network, +100 countries to ensure client satisfaction and retention of business. Ensuring proactive communication with key decision makers within the client organization as well as the internal client team.
**Key Responsibilities:**
+ Interface with clients and work closely with business partners across Banking, TTS, ICM and Operations to deliver the cross-product client experience and delivery
+ Work with Banking and TTS Solution Sales & Product Sales Managers to ensure understanding of key TTS Sales activities for portfolio drive completion of projects through product adoption and revenue realization
+ Exhibits a comprehensive understanding of the current banking relationship, return hurdles, relationship strategy and contributes to development and execution of account plans
+ Deep knowledge of client's business and operations, industry trends, competitive positioning, etc
+ Provide support where necessary for the coordination of critical projects with relevant stakeholders within Banking and business partners such as Implementation of new solutions, VOC feedback and associated action plans
+ Support CITIKYC/AML requirements for new business opportunities for a defined portfolio of clients.
+ Ensure oversight and management of KYC renewal processes within the business lines to align with the functions
+ Client lead on routine, ad hoc requests, problem escalation, identification and execution of solutions to client issues, and the negotiation of routine credit and parent support documentation
+ Ability to identify the impact of change and developments on the client and help manage the impact with client and partners
+ Lead role in sharing best practices, knowledge, innovation, problem solvingIdentifies potential areas of improvement, and actively addresses theseWhere required, lead client communication of business and product migrations, regulatory changes and market updates for portfolio being a client advocate internally and support driving the change management agenda for clients
+ Be the client advocate to ensure Client issues are addressed promptly working with partners in Banking, Service, ICM, and Operations. Be responsible for driving superior client satisfaction
+ Ensure compliance with credit, risk, and sales processes where applicable
+ Partner with TTS Solution Sales to share feedback on Product requirements / Gaps
+ Manage documentation deficiency and deferral process for assigned portfolio working with Risk and Compliance to ensure adherence to Citi policies
+ Ensure AML enquiries handled promptly and thoughtfully ensuring adherence to Citi policies
**Qualifications:**
+ 8+ years in Banking and/or cash management and trade product experience
+ Possesses in-depth knowledge of other banking products
+ Managed large client relationships from a banking or product perspective
+ Consistently demonstrates clear and concise written and verbal communication
+ Persuasive and articulate personality
+ Excellent interpersonal skills to deal internally and externally with clients
+ Demonstrated organizational & planning skills
+ Ability to manage & synthesize many pieces of solution / technical data into a single, flowing solution within tight timeline
+ Proven leadership skills
+ Substantial knowledge of Citi's product range
+ Recognized execution skills
+ English plus another European language advantageous
+ Excellent interpersonal, influencing and diplomacy skills to manage internal and client relationships and engage with Senior Management both Client and CitiStrong Analytical and Problem-solving skills
---
**Job Family Group:**
Institutional Banking
---
**Job Family:**
Corporate Banking
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
4
Senior Solution Architect (Fraud Monitoring & Open Banking)
Dublin, Leinster
€150000 - €200000 Annually
Bank of Ireland
Posted 3 days ago
Job Viewed
Job Description
What is the opportunity?
At Bank of Ireland, Solution Architecture plays a vital role in our journey to lead the banking industry in building a digital first environment.
We are seeking a dedicated and driven Senior Solution Architect to join us on this journey in the Fraud Monitoring Domain. The successful candidate will work across a range of technologies both on premise and cloud as well as working with vendors providing specialist Fraud monitoring and open banking capabilities.
We recognise our people as our greatest asset, and we strive to nurture your personal development and career growth!
In this Role, you will:Be a key member of the IT Engineering & Delivery Solution Design team and will work closely with other Senior Technical/Solutions Architects on principles, standards, and roadmaps. You will contribute to continuous improvements of the wider Technology team.
- Design end-to-end solutions to meet business needs within the context of a broader solution implementation.
- Work with the business and projects to help define and refine their requirements.
- Contributor to overall solution planning, providing input into the estimation process as well as highlighting technical risks, issues, and assumptions.
- Produce required design artefacts, independently or as part of a team.
- Define and derive standard processes and contribute to the development of the overall architecture practice.
- Present to the Bank's Architecture Review Board when vital.
- Ensure solutions align with strategic architecture principles and direction.
- Support delivery leadership to break down the solution so that it can be delivered incrementally.
- Support and collaborate with other engineering functions, including integration and data factories, information security, build, test and release.
- Review requirements and supervise change requests to ensure that the solution design is fit for purpose.
You are an expert solution architect in designing solutions for large-scale projects and programmes working in sophisticated, multi-vendor change delivery organisations and have experience in Fraud Monitoring and open banking solutions. You have the ability to influence, design and deliver complex solutions in partnership with diverse partners for internal and external customers.
You have a broad knowledge of technologies across all domains including information, application, infrastructure, security, and cloud with technical depth in at least one domain.
Desirable Experience- Fraud Monitoring Engines - Featurespace products (ARIC) or other fraud monitoring engines as well as Fraud business domain knowledge and technologies
- Open Banking experience
- REST API design / SOAP services / Mulesoft Anypoint Platform / Swagger or RAML definitions / WebSphere MQ or Kafka
- API security standards such as mutual authentication and OAuth and OIDC
- IBM MQ /Message Broker/ sFTP & Connect:Direct
- Payment domain knowledge - cross border, domestic payments, SWIFT messages, ISO20022, SEPA
- Database technologies: MongoDB / SQL Server / PostgreSQL.
- Exposure to technologies such as ElasticSearch, ELK, ServiceNow, Control-M, Application and service monitoring tools
- IASA CITA-F / CITA-A / CITA-P or TOGAF Certification
- There are no specific qualifications or minimum educational requirements needed for this role.
Group Technology & Customer Solutions (GTCS) comprises of Group IT & Procurement, Group Change, Enterprise Portfolio Office, Enterprise Architecture & Technology Simplification, Group Payments & Business Continuity Management, Group Data & Analytics Office, Group Information Security, GTCS Risk & Compliance.
The Engineering function offers phenomenal prospects for career progression within the Bank along with opportunities to build and grow highly sought-after technical skills and capabilities.
Why work with us?The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
Key Competencies- Customer Focused - Leader
- One Group, one team - Leader
- Agile - Leader
- Accountable - Leader
- Manage Risk - Leader
We re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
This advertiser has chosen not to accept applicants from your region.
5
English speaker Operations Customer Expert for Banking industry
Dublin, Leinster
Nexusbal
Posted 5 days ago
Job Viewed
Job Description
Are you passionate about delivering outstanding customer service and ready for a new adventure in Lisbon? We're looking for a skilled professional to join our team and make a real difference in our customers' lives.
Mandatory Eu passport ( no Visa sponsorship)
What You’ll Do:
- Resolve customer queries via chat, call, or email with empathy and efficiency
- Own customer cases end-to-end, including complex investigations
- Support fraud detection, disputes (e.g., chargebacks), and complaint resolution
- Identify and assist vulnerable customers, escalating when necessary
- Collaborate with peers to improve processes and provide feedback
- Stay agile and responsive to evolving customer and business needs
What You’ll Bring:
- Fluent English (C1/C2) and proven customer service experience (preferably in Ireland)
- At least 12 months of experience in fraud, disputes, or complaints handling (Mastercard/Visa rules knowledge a plus)
- A track record of working to performance targets
- Commitment to excellence in customer support and care
Perks & Benefits:
- Health insurance from your first day
- Career development and training opportunities
- Relocation support: flight refund & option to live in company-provided apartments
- Annual return flight to your home country (within Europe)
- Free Portuguese lessons, sports activities & team events
- The chance to collaborate with industry leaders
- Location: Lisbon, Portugal
This advertiser has chosen not to accept applicants from your region.
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6
Senior Technical Analyst-IT Delivery - Core Banking Tribe, Dublin
Dublin, Leinster
AIB Group
Posted 9 days ago
Job Viewed
Job Description
Location/Office Policy: Central Park, Hybrid (2 days a week in the office, moving to 3 days in office from Jan 2026) Be part of transforming our core banking & credit systems in a dynamic and innovative environment. Be part of a talented, cross-functional team dedicated to delivering high-quality modern technology & customer-centric solutions. Enjoy a hybrid working model with flexibility and a collaborative office culture in Central Park, Dublin. What is the Role: We are seeking a driven and ambitious Senior Technical Analyst with a strong background in technology delivery, technical analysis and core banking systems. This role plays a critical part in delivering the bank's strategic core banking solution and will be part of the Corporate Delivery team for Core Banking. As a Senior technical analyst, you will be responsible for ensuring that successful integration across multiple technology stacks and domains. You will coordinate efforts among multiple teams, facilitating collaboration and ensuring alignment on project goals. You will regularly be required to problem solve and unblock teams so that we deliver the best product we can to our customers. Why would someone want to join your team? Joining our team offers an incredible opportunity to work in a dynamic and flexible hybrid model at our collaborative office in Central Park, Dublin. As a member of our team, you will play a pivotal role in driving the delivery of the bank's strategic credit products, contributing to major programme transformations and technology deliveries in the Core Banking sector. You will have the chance to work with a diverse group of talented professionals, coordinating efforts among various Agile squads and facilitating collaboration to ensure alignment on project goals. This role allows you to problem-solve and unblock teams, ensuring we deliver the best possible products to our customers Overall, joining our team means being at the forefront of innovative banking solutions, working in a supportive and challenging environment, and having the opportunity to make a significant impact on our customers and the organization. Key accountabilities; Effectively engages and manages stakeholders, demonstrates sensitivity to their requirements, and appropriately offers constructive challenges. Communicates potential solutions to senior stakeholders and influences overall solution recommendations and desired outcomes. Conducts thorough technical analysis to ensure proposed solutions fulfil customer and business requirements. Proactively analyses business needs and issues, identifies viable options for consideration, and recommends optimal courses of action. Collaborates closely with both internal colleagues and external partners or vendors, showcasing strong teamwork to address complex challenges and deliver customer-focused solutions. Coordinates delivery plans and solutions from other Tribes necessary to provide comprehensive end-to-end solutions for customers. Promotes collaboration between functional and technical leads to translate product requirements into robust technical solutions, ensuring consistency with AIB's Technology strategy. What you Will Bring ; Minimum of 4 years of experience in technical analysis and/or technical delivery, preferably in the banking or financial services sector Ability to understand and track project delivery plans and milestones. Ability to understand multiple technologies - API's, xml, microservices, data analysis Capable of building strong relationships with teams and key stakeholders Proven experience working in Agile environments. Strong analytical and problem-solving abilities, with a data-driven mindset. Familiarity with product management tools (e.g., JIRA, Confluence) and Agile methodologies Any migration experience a plus Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include; Market leading Pension Scheme Healthcare Scheme Variable Pay Employee Assistance Programme Family leave options Two volunteer days per year Please click here for further information about AIB's PACT - Our Commitment to You. Key Capabilities Behavioural Capabilities: Collaborates Eliminates Complexity Drives Progress Technical Capabilities: Systems and Technology Integration Investigating & Reporting Depth of Technical Knowledge If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role, Tim Stokes, at for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at Unsolicited CV's sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : Friday the 9th of September 2025 To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
This advertiser has chosen not to accept applicants from your region.
7
Senior Associate-Structured Lending & Investment, Corporate Banking, Dublin/ Cork
Dublin, Leinster
AIB Group
Posted 9 days ago
Job Viewed
Job Description
Location/Office Policy: Dublin or Cork with Hybrid Working (2 days a week in the office, moving to 3 days in office from Jan 2026) Would you like to work in a dynamic and collaborative work environment, dedicated to providing exceptional service? Would you like to have access to sector specialists and the opportunity to work with high-profile corporate customers? What is the Role: AIB Corporate Banking is a strategic pillar of AIB Group, supporting domestic businesses across all sectors with tailored senior debt solutions. We build long-term partnerships through deep customer relationships, expert guidance, and best-in-class service. We are currently seeking credit professionals with experience in credit analysis, cash-flow lending, and financial modelling to join our Corporate Banking team. In this role, you will contribute to the continued expansion of our business activities and the management of the existing debt portfolio. Key accountabilities; Provide tailored funding solutions and advice to corporate customers. Analyse repayment capacity and industry trends to understand customers' financial needs Deliver exceptional service across all customer channels. Engage and represent AIB in the local business community. Manage credit and operational risk effectively. What you Will Bring; A minimum of 5 years proven experience in credit assessment, financial modelling, and cashflow lending Understanding of the lending process and loan performance analysis Ability to learn on the job and utilize various systems for data analysis. Strong analytical and creative thinking skills Commitment to maintaining strong client relationships and delivering quality service. Ability to work independently and collaborate within a motivated team. Excellent interpersonal skills Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include; Market leading Pension Scheme Healthcare Scheme Variable Pay Employee Assistance Programme Family leave options Two volunteer days per year Please click here for further information about AIB's PACT - Our Commitment to You. Key Capabilities Develops & Empowers Collaborates Credit Risk Analysis Relationship Management Industry & Competitor Knowledge If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role Noelle Ryan at AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at Disclaimer: Unsolicited CV's sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : Friday 12th September 2025 (just before midnight) To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
This advertiser has chosen not to accept applicants from your region.
8
Logistics Customer Service Manager
Dublin, Leinster
Diageo
Posted 1 day ago
Job Viewed
Job Description
**Job Description :**
**Job Title:** Logistics Customer Service Manager
**Location:** Dublin
Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 30,000+ people work in Supply Chain and Manufacturing. It's an intricate and sophisticated operation that's the product of logistical, manufacturing, and technical collaborations.
Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We're committed to realising our 'Society 2030: Spirit of Progress' goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we'll help you to thrive in our inclusive culture.
**About the role:**
This role manages the customer service and logistics operations for Diageo's NI keg and IOI packaged goods portfolio, covering warehousing, secondary distribution, and reverse logistics. It collaborates with internal teams (Demand, Planning, Primary Logistics) and external collaborators (3PLs, customers, representative bodies). The role is pivotal in ensuring seamless service delivery to over 10,000 customers weekly across On-Trade and Off-Trade channels.
This role will lead the Northern Ireland and Ireland of Ireland packaged goods logistics customer service function, ensuring high service levels, operational efficiency, and collaborator satisfaction. The role requires balancing strategic oversight with hands-on leadership, especially in navigating complex interpersonal dynamics and emotional intelligence across diverse collaborator groups.
**Role Responsibilities:**
+ **Customer Service Leadership** : Own the customer experience across logistics touchpoints, ensuring Key Performance Indicators are met or exceeded.
+ Customer & Relationship Management: Build and maintain strong relationships with internal teams and external partners.
+ **People Leadership** : Lead with empathy and resilience, managing emotional dynamics and fostering a culture of trust and accountability.
+ **Project & Change Management:** Drive continuous improvement and lead strategic projects that enhance service, reduce costs, and improve compliance.
+ **Contract & Budget Oversight:** Manage 3PL contracts and operational budgets, ensuring value delivery and adherence to SLAs.
+ **Compliance & Safety:** Champion health and safety standards and ensure full compliance with legal and Diageo policies.
+ **Knowledge Leadership:** Act as a go-to expert and "super user," demonstrating deep institutional knowledge to support team development and operational excellence.
**Experience / skills required:**
+ Degree or equivalent experience in Supply Chain, Logistics, or related field
+ 5+ years in logistics management, preferably in FMCG or drinks industry
+ Proven experience in contract management, project leadership, and collaborator engagement
+ Strong emotional intelligence and people management skills
+ Familiarity with SAP and Diageo systems
+ Deep understanding of Republic of ireland keg operations and retail logistics landscape
+ Ability to flex communication style across diverse collaborators
+ Resilience and maturity in handling high-pressure, emotionally charged situations
+ Strategic mindset with a hands-on approach to problem-solving
+ Trusted leadership presence-able to "stand up when needed"
+ Passion for continuous improvement and team engagement
**Flexible Working Statement:**
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
St James Gate
**Additional Locations :**
**Job Posting Start Date :**
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
**Job Title:** Logistics Customer Service Manager
**Location:** Dublin
Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo's 30,000+ people work in Supply Chain and Manufacturing. It's an intricate and sophisticated operation that's the product of logistical, manufacturing, and technical collaborations.
Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We're committed to realising our 'Society 2030: Spirit of Progress' goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we'll help you to thrive in our inclusive culture.
**About the role:**
This role manages the customer service and logistics operations for Diageo's NI keg and IOI packaged goods portfolio, covering warehousing, secondary distribution, and reverse logistics. It collaborates with internal teams (Demand, Planning, Primary Logistics) and external collaborators (3PLs, customers, representative bodies). The role is pivotal in ensuring seamless service delivery to over 10,000 customers weekly across On-Trade and Off-Trade channels.
This role will lead the Northern Ireland and Ireland of Ireland packaged goods logistics customer service function, ensuring high service levels, operational efficiency, and collaborator satisfaction. The role requires balancing strategic oversight with hands-on leadership, especially in navigating complex interpersonal dynamics and emotional intelligence across diverse collaborator groups.
**Role Responsibilities:**
+ **Customer Service Leadership** : Own the customer experience across logistics touchpoints, ensuring Key Performance Indicators are met or exceeded.
+ Customer & Relationship Management: Build and maintain strong relationships with internal teams and external partners.
+ **People Leadership** : Lead with empathy and resilience, managing emotional dynamics and fostering a culture of trust and accountability.
+ **Project & Change Management:** Drive continuous improvement and lead strategic projects that enhance service, reduce costs, and improve compliance.
+ **Contract & Budget Oversight:** Manage 3PL contracts and operational budgets, ensuring value delivery and adherence to SLAs.
+ **Compliance & Safety:** Champion health and safety standards and ensure full compliance with legal and Diageo policies.
+ **Knowledge Leadership:** Act as a go-to expert and "super user," demonstrating deep institutional knowledge to support team development and operational excellence.
**Experience / skills required:**
+ Degree or equivalent experience in Supply Chain, Logistics, or related field
+ 5+ years in logistics management, preferably in FMCG or drinks industry
+ Proven experience in contract management, project leadership, and collaborator engagement
+ Strong emotional intelligence and people management skills
+ Familiarity with SAP and Diageo systems
+ Deep understanding of Republic of ireland keg operations and retail logistics landscape
+ Ability to flex communication style across diverse collaborators
+ Resilience and maturity in handling high-pressure, emotionally charged situations
+ Strategic mindset with a hands-on approach to problem-solving
+ Trusted leadership presence-able to "stand up when needed"
+ Passion for continuous improvement and team engagement
**Flexible Working Statement:**
Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
St James Gate
**Additional Locations :**
**Job Posting Start Date :**
With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
This advertiser has chosen not to accept applicants from your region.
9