57 Billing Specialist jobs in Ireland

Billing Specialist

Location: Dublin 2

Contract: Permanent

• Competitive salary
• Excellent benefits; Pension, Healthcare, ability to work remotely abroad for up to 4 weeks a year, etc
• Hybrid working policy for flexibility and work-life balance.
• Opportunities for professional growth and development.
• Inclusive and diverse workplace culture.

About the Role:

Our client are seeking a detail-oriented and proactive Billing Specialist to join their dynamic team. In this role, you will be responsible for managing the client billing process, working closely with internal teams and clients to ensure smooth billing operations.

Key Responsibilities:

• Manage client onboarding and make sure billing details are correctly recorded for the billing team.
• Coordinate with partners to set billing schedules and keep the process running smoothly.
• Set up new payers and work with Legal Payment Authorities (LPAs) to ensure everything is properly arranged.
• Work with lawyers to review Work in Progress (WIP) and confirm billable items on time.
• Prepare draft bills for review by team members and partners.
• Check VAT compliance and confirm billing details match payer and VAT requirements.
• Finalise and send bills (including e-bills) while tracking delivery to the right contacts.
• Partner with the Credit Control team on re-issues, credit notes, and payment follow-ups.
• Handle inquiries quickly, support the team, and provide cover when needed.

Qualifications and Experience:

• Previous experience in a billing role, ideally within a law firm or professional services environment.
• Strong understanding of billing processes, including VAT, WIP management, and e-billing.
• Excellent communication skills and the ability to collaborate effectively with various stakeholders.
• High attention to detail with the ability to manage multiple tasks and deadlines.
• Proficient in billing software and MS Office, particularly Excel.

Apply today or reach out to Sarah Friel in Lex Consultancy with any questions

Ranked as one of Ireland's best workplaces, by Great Place to Work for 5 years, we offer ambitious candidates a fast-paced and challenging work environment, with the opportunity to grow your career. With almost 500 employees and growing, PrepayPower is the market leader for Pay as You Go Electricity, Gas, and Broadband in Ireland. Our workplace is fast-paced and innovative. We believe in employee progression and recognising performance; we enjoy working hard, smart, and having fun.

We are looking for a target-driven Billing Analyst to work with the growing Revenue Protection team across the PrepayPower Billing Team. This role requires an individual who has the ability to work on their own initiative and develop procedures and processes as the business continues to grow.

The ideal candidate will be highly target-driven with strong experience working with Microsoft excel preferably in a utilities billing role. The role will involve a high level of excel based billing work and the successful candidate will be required to improve and streamline the existing billing process.

Our workplace is fast-paced and innovative. We believe in employee progression and recognising performance; we enjoy working hard, smart and having fun.

If you are ambitious, results focused and enjoy a challenge, you will enjoy working with PrepayPower.

• Ensuring all billing activities are completed accurately and on time
• Calculation and preparation of customer invoices.
• Setup and management of tariffs on the charging systems
• Management of the Billing communications process
• Investigating and resolving exceptional billing queries from customers and other departments internally.
• Carry out analysis and reconciliations to confirm accuracy of processes.
• Liaising with other departments and 3rd parties, to identify and resolve billing issues. Assessing impacts and making recommendations to prevent recurrence.
• Develop and implement new reports to track process performance.
• Calculation and management of customer refunds.
• Liaising with IT and Development departments regarding billing process improvement.
• Providing an insight of existing processes and potential scope for automation
• Providing regular reports to the billing manager on all billing activity on a weekly & monthly basis.
• Become a subject matter expert in Gas, Electricity, Broadband, and Oil products to identify potential gaps in the revenue streams.
• Carry out ad hoc activities as needed

• Proven ability to work to strict targets to achieve individual and team objectives.
• Hold a minimum qualification of a bachelor's degree (Level 8) or a minimum 2 years' experience in a similar role.
• Excellent communication skills with the ability to articulate complex ideas effectively.
• Intermediate level of Excel.
• Excellent analytical, numerical & problem-solving skills.
• Proven ability to work in a self-directed and organised manner.
• Experience of working with a Customer Relationship Management (CRM) system would be beneficial.
• Previous utilities experience is preferred with energy supplier experience would be a distinct advantage.

Career Incentives & Benefits

• Competitive salary & bonus structure
• Pension Contribution Scheme
• PrepayPower Health Insurance Group Scheme Laya Healthcare
• TELUS Health Employee Assistance Programme (EAP)
• Great career progression opportunities in a growing company with strong market growth
• Fast-paced and friendly team environment
• Continual training and development
• Annual leave, increasing with service.
• PrepayPower Staff Tariff
• Modern offices with excellent facilities in Sandyford and the flexibility to work remotely
• Established CSR, Wellness, and Social Committees, and great social events.
• Refer a Friend Scheme
• Tax Saver Travel Tickets & Bike to Work Scheme

Prepay Power is the market leader for Pay-As-You-Go electricity and gas in Ireland. We disrupted the energy market in 2011 with one purpose in mind: 'To give people total control and complete transparency over their electricity costs.' Over 170,000 customers have already switched to Prepay Power (and we're still growing). In a market dominated by semi-states and subsidiaries to large energy multinationals, we are Irish-owned and independent.

Our service empowers customers to take control of their energy costs. Rather than the traditional market model of short-term discounts with significant terms attached, we help customers achieve long-term savings on the electricity, gas, and broadband that they use, which counts on every bill. Our approach is different and customer-driven. We pride ourselves on providing customers with an excellent level of service in an operationally efficient manner.

PrepayPower is an Equal Opportunity Employer, we believe and treat all our employees, customers, and other stakeholders with dignity and respect.

PrepayPower is Ireland's first dedicated prepaid energy supplier, offering Pay As You Go electricity and gas services. With a focus on giving customers total control and complete transparency over their energy costs, PrepayPower is committed to providing a smart choice for customers. As a fully bonded member of the Single Electricity Market (SEM) and licensed by the Commission for Regulation of Utilities (CRU), PrepayPower ensures the same reliability and trust as other major energy suppliers in Ireland. Over 162,000 customers have already made the switch to PrepayPower, making it the largest Pay As You Go electricity provider in the country. Prepaid electricity meters have been proven successful over the last decade and have been embraced by more than 300,000 people in both the North and South of Ireland. PrepayPower's experienced team of customer support and installers are dedicated to delivering exceptional service and ensuring safe and efficient installations. Switch to PrepayPower today to enjoy all the benefits and peace of mind they offer.

Department:
Billing

Location:
Dublin 18

Compensation:
€28,000 - €36,000 / year

Description
Ranked as one of Ireland's best workplaces, by Great Place to Work for 5 years, we offer ambitious candidates a fast-paced and challenging work environment, with the opportunity to grow your career. With almost 500 employees and growing, PrepayPower is the market leader for Pay as You Go Electricity, Gas, and Broadband in Ireland. Our workplace is fast-paced and innovative. We believe in employee progression and recognising performance; we enjoy working hard, smart, and having fun.

We are looking for a target-driven Billing Analyst to work with the growing Revenue Protection team across the PrepayPower Billing Team. This role requires an individual who has the ability to work on their own initiative and develop procedures and processes as the business continues to grow.

The ideal candidate will be highly target-driven with strong experience working with Microsoft excel preferably in a utilities billing role. The role will involve a high level of excel based billing work and the successful candidate will be required to improve and streamline the existing billing process.

Our workplace is fast-paced and innovative. We believe in employee progression and recognising performance; we enjoy working hard, smart and having fun.

If you are ambitious, results focused and enjoy a challenge, you will enjoy working with PrepayPower.

Key Responsibilities

• Ensuring all billing activities are completed accurately and on time
• Calculation and preparation of customer invoices.
• Setup and management of tariffs on the charging systems
• Management of the Billing communications process
• Investigating and resolving exceptional billing queries from customers and other departments internally.
• Carry out analysis and reconciliations to confirm accuracy of processes.
• Liaising with other departments and 3rd parties, to identify and resolve billing issues. Assessing impacts and making recommendations to prevent recurrence.
• Develop and implement new reports to track process performance.
• Calculation and management of customer refunds.
• Liaising with IT and Development departments regarding billing process improvement.
• Providing an insight of existing processes and potential scope for automation
• Providing regular reports to the billing manager on all billing activity on a weekly & monthly basis.
• Become a subject matter expert in Gas, Electricity, Broadband, and Oil products to identify potential gaps in the revenue streams.
• Carry out ad hoc activities as needed

Skills, Knowledge and Expertise

• Proven ability to work to strict targets to achieve individual and team objectives.
• Hold a minimum qualification of a bachelor's degree (Level 8) or a minimum 2 years' experience in a similar role.
• Excellent communication skills with the ability to articulate complex ideas effectively.
• Intermediate level of Excel.
• Excellent analytical, numerical & problem-solving skills.
• Proven ability to work in a self-directed and organised manner.
• Experience of working with a Customer Relationship Management (CRM) system would be beneficial.
• Previous utilities experience is preferred with energy supplier experience would be a distinct advantage.

Benefits
Career Incentives & Benefits

• Competitive salary & bonus structure
• Pension Contribution Scheme
• PrepayPower Health Insurance Group Scheme Laya Healthcare
• TELUS Health Employee Assistance Programme (EAP)
• Great career progression opportunities in a growing company with strong market growth
• Fast-paced and friendly team environment
• Continual training and development
• Annual leave, increasing with service.
• PrepayPower Staff Tariff
• Modern offices with excellent facilities in Sandyford and the flexibility to work remotely
• Established CSR, Wellness, and Social Committees, and great social events.
• Refer a Friend Scheme
• Tax Saver Travel Tickets & Bike to Work Scheme

Prepay Power is the market leader for Pay-As-You-Go electricity and gas in Ireland. We disrupted the energy market in 2011 with one purpose in mind: '
To give people total control and complete transparency over their electricity costs.'
Over 170,000 customers have already switched to Prepay Power (and we're still growing). In a market dominated by semi-states and subsidiaries to large energy multinationals, we are Irish-owned and independent.

Our service empowers customers to take control of their energy costs. Rather than the traditional market model of short-term discounts with significant terms attached, we help customers achieve long-term savings on the electricity, gas, and broadband that they use, which counts on every bill. Our approach is different and customer-driven. We pride ourselves on providing customers with an excellent level of service in an operationally efficient manner.

PrepayPower is an Equal Opportunity Employer, we believe and treat all our employees, customers, and other stakeholders with dignity and respect.

Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role
An exciting opportunity has arisen for a Billing Specialist with proven experience in client invoicing in a centralised Billing/Invoicing team.

This role is ideally suited to someone with Professional Services experience, who possesses excellent communication, organisational and time management skills. Attention to detail and a best-in-class client service attitude are critical for this role, in a region which is experiencing significant growth.

The Billing Specialist position reports to the Billing Manager and is responsible for providing accurate and timely processing of all client and intercompany billing. This position interacts on a regular basis with management as well as other internal client departments to integrate solutions that meet the company's goals both financially and operationally. Other responsibilities include month end closing deadlines.

Key Responsibilities

• Review client project setup is accurate and reflects the billing information recorded in the letter of engagement - Billing address, rates/coding, discounts, tax implications, payment terms
• Make initial contact with LOE signatory that is designated to receive and approve invoices
• Responsible for raising draft invoices and liaising with the business to improve accuracy to reduce manual amendments during the billing phase
• Weekly reporting and follow up re WIP and A/R.
• Ensure compliance with clients' e-billing systems and MSA or other client-driven terms and conditions; troubleshoot e-billing system to insure invoice acceptance
• Finalisation of client invoices once approved by client facing team members
• Perform write downs, rate changes, narrative amendments, credit notes where applicable
• Ensure the billing/invoicing month end close process is completed timely and accurately
• Document billing/invoicing internal controls and procedures where necessary
• Enforce and comply with the documented internal controls assigned to billing/invoicing processes
• Work with Cash Application to ensure accurate payment applications
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism
• Link with business contacts to check the accuracy of pricing and volumes that impact invoice values

How You'll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

Basic Qualifications
What You Will Need to Succeed

• High School Diploma
• 3 years in a professional services billing environment
• Strong English oral, verbal and written communication skills
• Proficiency with electronic billing (use of various sites and uploading invoices to them) and LEDES files

Preferred Qualifications

• Experience of working with high volumes and multi currencies
• Professional services industry or legal background
• Client service mindset and attitude
• Attention to detail and ability to prioritise
• Energetic and self-driven
• Team oriented person who is detail oriented and dependable
• Ability to work effectively in a high growth environment and in a rapidly changing organisation
• Must possess excellent interpersonal skills with the ability to interact professionally with personnel at all levels of the organization
• Used to working with minimal supervision in a team-oriented environment
• Proficient in Word and Excel
• Good working knowledge of PC and network environment, word processing, database and spreadsheet software (MS Office preferred), and MS Teams
• Basic budget management skills
• Organizational skills, including ability to prioritize
• Proficiency with a professional services ERP (Elite, Oracle, Unit4.)

Location

Our Product Support Specialist / Billing Specialist will be an integral part of our Client Services team. The role is based remotely in Eastern Europe, the UK, Ireland and Spain

Who We Are

DoiT is a global technology company that works with cloud-driven organisations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.With decades of multicloud experience, we have specialisations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

We are a team of support professionals who love working with other people to solve challenging technical problems. We are committed to personal development and enjoy sharing our knowledge and experience. We work hands-on, side-by-side with our customers to educate, mentor, advise, and solve problems to make sure they are getting the most out of what our product has to offer.

We are looking for a self-motivated and goal-oriented individual who will be responsible for providing world-class Saas application and billing support in a fast-paced environment. The ideal candidate will have a technical background and customer facing experience supporting cloud computing products, services, and solutions.

Responsibilities

• Operate as a DoiT expert on Google Cloud Platform (GCP) billing inquiries
• Analyze customer billing lines with the help of the provided engineering tools and point out any discrepancies or red flags to the engineering team responsible for the pipeline
• Respond with a sense of urgency to both new and escalated customer support issues, including working with cloud vendors if issues arise
• Inform the team of all new information related to products, procedures, and trends in relation to GCP
• Triage, troubleshoot, and provide resolution for customer support requests
• Ensure all issues have detailed documentation and are appropriately logged in DoiT tooling
• Prioritize and manage several open issues at one time
• Talk clients through a series of actions, either via phone, email or chat, until they've solved a technical issue
• Ensure the appropriate account team members (Account Managers, Customer Success Managers, and Technical Account Managers) and the Product Support teams are informed of any impacting issues the customer is experiencing
• Identify common problems and create knowledge base articles, FAQs, and videos based on these insights
• Work with our technical writing team to enhance existing product documentation and help with the creation of new feature documentation based on technical specifications and collaboration with engineers
• Maintain exceptional communication and positive business relationships with DoiT customers and team members

Qualifications

• 3+ years in a technical support role or similar in a B2B SaaS environment
• 1-2+ years experience with Google Cloud Platform (GCP) billing experience
• Experience creating and enhancing documentation for the Product Support organization and internal staff
• Experience with Ticketing / Case Management System like Salesforce, Zendesk, or ServiceNow at an Administrative level
• The ability to troubleshoot and resolve customer software problems, including having worked with bug tracking systems like Jira or something similar
• A service mindset, with a strong sense of empathy, awareness of team dynamics and conflict resolution skills
• Good communication, presentation and interpersonal skills
• Good analytical and problem solving skills
• Embody a "be curious" personality and self-motivated to learn and develop professional competencies / certifications

Bonus Points

• GCP Digital Cloud Leader certification
• A willingness to learn technical or analytical tools in order to provide product/customer support
• Some experience with finance or data analytics tools like Tableau, Domo, etc., and SQL knowledge

Are you a Do'er?

Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we're here and happy we hit that 'apply' button.

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do'ers, One Team

DoiT unites as Many Do'ers, One Team , where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

Position: Credit Controller - 12 Month FTC
Employment Type: Part Time
Location: Ballymount Co. Dublin
Who are we?
At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future.

Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we've developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world.

We are seeking a diligent and organized Credit Controller to join our team on a part time basis. In this role, you will be responsible for managing customer accounts, ensuring timely collection of payments, and maintaining accurate ledgers. Your contributions will directly support our financial health and help strengthen customer relationships.

Requirements

• Proven experience in credit control or accounts receivable at least 2 years
• Strong knowledge of credit control processes and best practices
• Excellent communication and negotiation skills
• Ability to build and maintain positive relationships with customers
• Strong analytical skills and attention to detail
• Proficient in Microsoft Excel and accounting software
• Ability to work independently and meet deadlines under pressure
• Team-oriented with a focus on improving processes and systems
• Comfortable with making Collection calls as well as taking incoming calls on a Rota basis.

Benefits

• Working Monday-Friday 9am-5pm
• 23 days annual leave plus the option to buy more
• Company Sick Pay (after qualifying period)
• A market leading company pension
• Employee rewards and discounts through Perks at Work
• Option to join Health Care Cash Plan
• Cycle to Work scheme available
• 24/7 365-day access to Employee Assistance Programme through Health Assured
• Well being programs - your well being is important to us
• Access to on-going learning and development with our online learning platform
• Refer a friend bonus
• You would be joining a fun, colleague focused environment, where you are acknowledged and awarded for hard work

Position: Accounts Receivable | Credit Controller - 6 Month FTC

Location: Ballymount Co. Dublin

Who are we?

At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future.

Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we've developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world.

We are seeking a diligent and organized Credit Controller to join our team. In this role, you will be responsible for managing customer accounts, ensuring timely collection of payments, and maintaining accurate ledgers. Your contributions will directly support our financial health and help strengthen customer relationships.

Requirements

• Proven experience in credit control or accounts receivable at least 2 years.
• Strong knowledge of credit control processes and best practices.
• Excellent communication and negotiation skills.
• Ability to build and maintain positive relationships with customers.
• Strong analytical skills and attention to detail.
• Proficient in Microsoft Excel and accounting software.
• Ability to work independently and meet deadlines under pressure.
• Team-oriented with a focus on improving processes and systems.
• Comfortable with making Collection calls as well as taking incoming calls on a Rota basis.

Benefits

• Working Monday-Friday 9am-5pm
• 23 days annual leave plus the option to buy more
• Company Sick Pay (after qualifying period)
• A market leading company pension
• Employee rewards and discounts through Perks at Work
• Option to join Health Care Cash Plan
• Cycle to Work scheme available
• 24/7 365-day access to Employee Assistance Programme through Health Assured
• Well being programs – your well being is important to us
• Access to on-going learning and development with our online learning platform
• Refer a friend bonus
• You would be joining a fun, colleague focused environment, where you are acknowledged and awarded for hard work

Job Purpose:

This is a key role within the Accounts Receivable team, responsible for processing and managing the flow of transactions and invoices and ensuring that customer accounts are up to date with queries responded to in a timely manner. While sitting within the Accounts Receivable team, this is a commercially focused role and will offer the successful candidate the opportunity to broaden their experience and exposure across the broader Finance function.

Key Responsibilities:

• You will be required to carry out the following tasks:
• Daily Bank postings and reconciliation
• Involvement in the entire accounts receivable cycle from invoicing, credit control, reconciliations and monthly close
• Supporting the statutory and monthly management accounts preparation which will include taking charge of accounting for debtors, bad debts etc.
• Working directly with the Team lead to proactively and effectively manage ageing debtors
• Liaising with internal stakeholders to resolve queries in a timely manner
• Contacting customers by phone/email for outstanding payment
• Following up with customers regarding failed direct debits
• Issuing copy invoices or any other information as required by a customer to resolve payment
• Dealing with customer queries
• Opening new customer accounts
• Updating customer contracts
• Testing of new reports and software updates as required; and
• Any other ad hoc duties as could be expected of an Accounts Receivable and Credit Control Assistant

Key Capabilities:

• 3 year+ Accounts experience
• Ambitious, energetic and motivated with ability to adapt to new challenges
• Be able to work on their own initiative and be a good team player
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced, high volume environment
• Intermediate MS Excel skills
• Proficiency in working with multiple systems
• Strong written and verbal communication skills
• Distribution of Drivalia branding to suppliers nationwide
• Stationery and office supplies management

Position: Credit Controller - 12 Month FTC

Employment Type: Part Time

Location: Ballymount Co. Dublin

Who are we?

At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future.

Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we've developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world.

We are seeking a diligent and organized Credit Controller to join our team on a part time basis. In this role, you will be responsible for managing customer accounts, ensuring timely collection of payments, and maintaining accurate ledgers. Your contributions will directly support our financial health and help strengthen customer relationships.

• Proven experience in credit control or accounts receivable at least 2 years.
• Strong knowledge of credit control processes and best practices.
• Excellent communication and negotiation skills.
• Ability to build and maintain positive relationships with customers.
• Strong analytical skills and attention to detail.
• Proficient in Microsoft Excel and accounting software.
• Ability to work independently and meet deadlines under pressure.
• Team-oriented with a focus on improving processes and systems.
• Comfortable with making Collection calls as well as taking incoming calls on a Rota basis.

• Working Monday-Friday 9am-5pm
• 23 days annual leave plus the option to buy more
• Company Sick Pay (after qualifying period)
• A market leading company pension
• Employee rewards and discounts through Perks at Work
• Option to join Health Care Cash Plan
• Cycle to Work scheme available
• 24/7 365-day access to Employee Assistance Programme through Health Assured
• Well being programs – your well being is important to us
• Access to on-going learning and development with our online learning platform
• Refer a friend bonus
• You would be joining a fun, colleague focused environment, where you are acknowledged and awarded for hard work