14 Business Engineer jobs in Ireland

**Summary:**
We are looking for an engineer to play a key role in providing technical, engineering support to Meta's partners and clients globally. You will have the opportunity to work together with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations while partnering with our broad cross functional teams to ensure a high quality for our products and satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialise in one of our key business areas across Business Messaging, Telecommunications, Fintech and Advertising and combine your experience for proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, who are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and its implication to our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer Responsibilities:
1. Partners with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Gain in-depth experience in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. Troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicates partner needs to the Meta product teams to improve people's experience with our products
9. Helps scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Use your problem-solving skills to resolve business problems
12. Proactively information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Effectively manages key relationships with multiple cross-functional partners, demonstrating leadership by facilitating communication of the team and nurturing Cross Functional relationships
**Minimum Qualifications:**
Minimum Qualifications:
15. 5+ years of experience as a Support Engineer, Service Engineer or similar
16. Proven experience as a Support Engineer, Service Engineer, or similar
17. Bachelor's degree in Computer Science, Engineering, or related technical field experience
18. Experience developing, deploying and operating software in one or more public cloud infrastructure (Azure, GCP, AWS, etc.)
19. Proven experience in API development on cloud based infrastructures
20. Proficiency in full-stack development with experience in the full web stack, SOAP, and REST-API technologies and architectures
21. Experience in communicating with technical and business audiences and creating technical documentation
22. Solid understanding of IT infrastructures and network protocols on different layers, with demonstrable knowledge of different data exchange formats and protocols
23. Experience assessing, analyzing, and resolving operational issues using data
24. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
**Preferred Qualifications:**
Preferred Qualifications:
25. Experience with large scale enterprise system development
26. Optional - Experience in the payment processing and/or banking industry. Technical understanding of online payment processing flows (merchants, acquirer banks, issuers' banks, card networks)
27. Experience working across a global team, solving problems, and designing business operations from scratch
28. Optional - Understanding of Messaging Operations and related technologies (IP Stack, VPN, SMPP, SS7), Value Added Services Platforms (SMS Firewall) and Telco Infrastructure (PGW, GGSN, etc.)
29. Proficiency in PHP/Hack and JavaScript/React
30. Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
31. Optional - Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet

Harmonics Recruitment is seeking an experienced professional to lead cross-functional business process improvement and drive operational excellence initiatives across our client organisation in the Mid West. Responsibilities: Process & Performance Optimization Evaluate current workflows and identify inefficiencies using tools like value stream mapping, 5S, and other Lean techniques. Design and implement process improvements to streamline operations and boost quality, cost, and delivery metrics. CI Strategy & Project Leadership Develop both tactical and strategic CI plans aligned with wider business goals. Lead CI initiatives from planning to execution, defining milestone-based charters, managing a project funnel, and driving Kaizen events. Data Analytics & KPI Management Define and track key performance indicators (OEE, quality, throughput, defects, downtime, etc.). Use data analysis to identify trends, target improvements, and report impact to stakeholders. Training & Culture Building Train and coach cross-functional teams on Lean, Six Sigma , root cause analysis, and CI tools. Facilitate workshops (Kaizen, Gemba, DMAIC, PDCA) to engage employees and promote continuous improvement. Change & Governance Management Manage change initiatives, communicate modifications and track resistance; include stakeholders to ensure sustainable adoption. Qualifications Education: Bachelors in engineering, industrial/mechanical engineering, or related field. MBA preferred by some employers Experience: 58+ years in continuous improvement, Lean manufacturing, or operational excellence. Manufacturing environment preferred. Certifications: Lean, Six Sigma (Green Belt minimum or equivalent professional training. PMP certification is a plus. Required Skills Technical Proficiency: Lean and Six Sigma methodologies, value stream mapping, root cause analysis, Kaizen facilitation, SPC, continuous flow, pull systems, visual management. Data & Digital Savvy: Experience with reporting/visualisation tools, ERP systems, process mining, or advanced analytics to drive data-led improvements. Leadership & Communication: Excellent at stakeholder engagement, presenting to senior management, influencing cross-functional teams, and mentoring colleagues. Skills: Mechanical Engineer Continuous Improvement Engineer Business Process Improvement

**Summary:**
We are looking for an engineer to play a key role in providing technical and engineering support to Meta's partners and clients globally. You will work with a global team of Business Support Engineers to provide proactive and reactive support for partner issues and integrations, while partnering with our cross functional teams to ensure a high quality for our products and a satisfactory experience for our partners and customers. We work directly with Platform and Infrastructure teams to investigate and resolve issues reported by our partners, to properly assess and agree on actions to be taken for necessary fixes and continuous improvements in our products and deployments.As a Business Support Engineer at Meta, you will be given the opportunity to specialize in one of our key business areas across Ads, Business Messaging, Telecommunications and Fintech, and combine your experience of proven customer service skills with a product focus to ensure that key insights are communicated to our product teams. We are looking for people who have subject-matter knowledge in managing & maintaining integrations with 3rd party services, who help foster developer/business relationships, are experts in critical thinking & blending systems design with business needs, and who have a desire to improve the support experience of our customers.As a Business Support Engineer, you will understand industry trends, partner solutions/integrations and their implications for our product roadmap. You will work closely with other regional offices and partnership teams to support a broad range of partners across the globe to integrate Meta's Business Products into their offering.
**Required Skills:**
Business Support Engineer - Ads Support Responsibilities:
1. Work with Meta's Business Partners & Clients to help them deploy Meta Products at scale
2. Provide integration support through a range of Cloud Based APIs, Financial Technology & Telecommunications Integrations, enabling them to connect with a variety of users around the world
3. Manage technical relationships with Meta partners, providing technical support and handling service outages
4. Become an expert in one of our business products and how best to deploy them and troubleshoot them
5. Provide continuous proactive and reactive technical support through a scaled ticketing system while ensuring a high level of satisfaction from our service
6. troubleshoot partners' technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta's internal technical teams to resolve those issues
7. Develop and maintain performance monitoring systems for infrastructure and operations to ensure our partner integrations are highly available
8. Communicate partner needs to the Meta product teams to improve people's experience with our products
9. Help scale programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta's infrastructure, presenting cross-functional and global context
10. Provide 24/7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
11. Proactively analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and share this knowledge across the team
12. Use your problem-solving skills to resolve business problems
13. Regularly frames and considers issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
14. Independently work through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
15. Effectively manages key relationships with multiple Cross Functional partners, demonstrating leadership by facilitating communication of the team and nurture cross functional partnerships
16. Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
17. Constructively challenges priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
18. Make informed decisions and recommendations based on the reprioritization of competing needs
19. Consistently delivers constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals
**Minimum Qualifications:**
Minimum Qualifications:
20. Bachelor's degree in Computer Science, Engineering, or related technical field experience
21. 4+ years of experience as a Support Engineer, Service Engineer or similar
22. Experience in API development on cloud based infrastructures
23. Experience with coding languages such as PHP/Hack and JavaScript/React
24. Experience with the full web stack, SOAP, and REST API technologies and architectures
25. Experience in communicating with technical and business audiences and develop technical documentation
26. Experience assessing, analyzing, and resolving operational issues using data
27. Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
28. Experience working across a global multilingual team, solving problems, and designing business operations from scratch
**Preferred Qualifications:**
Preferred Qualifications:
29. Experience with large scale enterprise system development
30. Experience in configuration and maintenance of applications such as web servers, load balancers, relational databases, storage systems and messaging systems
31. Understanding of IT infrastructures and network protocols on different layers preferred, with knowledge of different data exchange formats and protocols
32. Experience with GenAI, Large Language Models (LLMs), Machine Learning (ML), etc
**Industry:** Internet

Would you like to work on a product that uses the latest Microsoft AI technologies and a modern-work suite to help millions of users work better and faster together? Do you enjoy working with teams that leverage AI to create fast and useful solutions for end-users?
The future of work is being redefined with AI agents acting as digital co-workers. Microsoft is leading this transformation with M365, Copilot Studio, and Azure AI Foundry. As part of this team, you will help build the Agent OS-an enterprise-grade solution that secures, governs, and manages AI agents with the same rigor and familiarity as human employees.
As a Principal Software Engineer, you will collaborate with a diverse multi-discipline, multi-site team delivering end-to-end solutions and end user experiences across the M365 ecosystem. These experiences are built upon a highly scalable Azure service architecture, featuring a React-based UI that will delight our customers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
This role demands a blend of artificial intelligence expertise and full-stack development skills to contribute to all phases of our product lifecycle, from conception to deployment. You'll work closely with our product and design teams to deliver on the Agent OS vision.
- Design and implement core components of the Agent OS, including identity, provisioning, lifecycle management, and observability.
- Collaborate and partner with cross-functional teams to integrate the latest from Entra ID, M365, and other Microsoft technologies.
- Rapidly prototype and iterate on new ideas to stay ahead in the agent platform race
- Drive architectural decisions and technical strategy for Agent OS
- Conduct code reviews to ensure alignment with the team's and Microsoft's standards, delivering high quality, secure and scalable solutions. 
- Provide technical leadership and guidance to a team of software engineers.
**Qualifications**
- Bachelor's degree in computer science, or related technical discipline
- In-depth experience writing software in one or more high level language and frameworks including, but not limited to C++, C#, ASP.NET, Java, J2EE, Spring
- Experience working with large scale distributed SaaS architectures
Preferred Qualifications:
- Experience with Agent based architectures, frameworks and technologies (such as MCP, A2A protocol, Langchain, Azure AI Foundry)
- Experience with Microsoft 365 and Entra ID for identity and access management in enterprise environments
- Experienced in web application development frameworks, such as React
- Experience delivering a Cloud SaaS product on Azure, AWS or GCP
- Excellent communication and collaboration skills to work effectively across disciplines and partner teams
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: 
**#BICJobs**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**Medtronic**
At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.
**Our Purpose**
Medtronic's Cardiac Ablation Solutions division is searching for a Sr Principal PD Project Management Specialist to join our Product Development team working on new catheter designs.
Cardiac Ablation Solutions is developing next generation medical technologies that treat patients with abnormal heart rhythms. Our technologies save lives and improves the quality of living for millions of patients across the world by advancing innovation for the diagnosis and ablation of cardiac arrhythmias and enabling clinicians to perform procedures with superior outcomes.
As a Project Management Specialist, you will be responsible for coordinating and supporting a range of new product development activities on large, moderately complex projects. You will work independently to implement strategic goals and establish operational plans, and coordinate with Project Management, R&D, Quality, Operations, Regulatory, and other functions to deliver products to our customers. 
**_Come for a job, stay for a career!_**
**A Day in The Life Of:**
Responsibilities may include the following and other duties may be assigned.
+ Be a recognized expert in your role, manage large projects or processes. Provides guidance, coaching and training to other employees within the job area.
+ Support PMO specific initiatives within CAS and collaborate across other OUs on specific activities (e.g. Peer reviews, training or review/update of harmonized procedures).
+ Communicate organizational capacity constraints, program risks, issues and decisions to core team leader, cross functional core team members and key stakeholders.
+ Develops and executes project plans, including schedules, budgets, and resources.
+ Ensures adherence to design control requirements.
+ Defines and negotiates project resource requirements.
+ Manages project budgets and oversees capital expenditures.
+ Monitors the project from initiation through delivery.
+ Develops risk mitigation plans.
+ Develops mechanisms for monitoring project progress.
+ Travels up to 10% of the time.
**Key Skills & Experience**
**Must Have: Minimum Requirements**
+ Requires a Level 8 Degree and minimum of 10 years of relevant experience, or advanced degree with a minimum of 8 years of relevant experience.
**Nice to Have**
+ Experience with ablation products and therapies (e.g., catheters, generators)
+ Strong understanding of medical device regulations (e.g., IEC 60601, IEC 62304, ISO 14971, ISO 13485)
+ Experience with Microsoft Project and ProChain scheduling methodologies
+ Skilled in organizing work for unstructured problems or execution tasks
+ Broad engineering knowledge across product development functions
+ Ability to effectively interface and communicate with employees at all organizational levels
+ Strength in working with cross-functional teams across facilities to solve problems
+ Ability to work independently and take the initiative on tasks
+ Exceptional influencing and interpersonal skills, negotiating, managing change, resolving conflict
+ Master's degree in Engineering and/or scientific discipline, or MBA
+ PMP certification
+ Lean/Six Sigma certification
**Medtronic offer a competitive salary and flexible Benefits Package**
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
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The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME-C segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights), Copilot Studio, AI Agents.
+ Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
+ Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan. 
+ Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
+ Proactively share your insights from wins/losses with broader SE community to scale best practices and learnings.
+ Acts as a technical thought leader by sharing best practices (e.g., architecture deep dives) and regularly delivering content at readiness events (e.g., Field Advisory Board, Community Calls). Provides insight into how to identify and win opportunities to increase D365 solutions understanding and capabilities. 
+ Address solution architecture considerations and competitive objection handling.
+ Assist in formalizing the customer proposal.
**Qualifications**
Required/minimum qualifications
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Dutch language is a must
Additional or preferred qualifications
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Previous experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Process Improvement Project Engineer Job Purpose: Reporting to the CEO you will be designing, developing, & optimising manufacturing processes to unlock capacity, eliminate bottlenecks, & enhance operational efficiency. You will drive scalable growth while maintaining the highest standards of product quality, safety, & compliance, identifying barriers to growth, recommending improvements, & leading strategic process optimisation initiatives. Key Responsibilities you will: - Process Documentation & Barrier Identification Lead the effort to document barriers to growth & operational inefficiencies within current production lines. Develop detailed process maps & identify areas for improvement, collaborating with cross-functional teams to implement solutions. Recommend future capital investment needs based on identified process constraints & opportunities for growth. Process Design To work closely with the R&D & Engineering teams to design sustainable aligned with future business needs. Lead all other initiatives to grow manuf. capability inc. the design & dev. of new manuf. facilities to support business scalability. Process Optimisation & Capacity Mgt. Conduct in-depth analysis of current production processes to identify capacity constraints, inefficiencies, across all technologies. Develop & implement strategies to resolve capacity issues, improve throughput, reduce batch fails & maximise yields & production output. Work closely with the operations team to optimize resource allocation & production scheduling & reduce downtime Lead initiatives to enhance plant capacity utilisation through process re-engineering & Lean Manufacturing principles. Continuous Improvement Promote & drive the company's continuous improvement programme using Lean/Six Sigma methodologies & principles. Design & implement process improvements that enhance product quality, reduce waste, & optimise yield. Monitor & report on (KPIs) to track the impact of improvements & ensure alignment with company goals Project Mgt. Lead process improvement projects from initiation through to implementation, ensuring projects are completed on time, within budget, & with minimal disruption to production. Develop & manage project timelines, resources, & budgets, ensuring effective execution of process optimisation initiatives. Collaboration & Stakeholder Mgt. Collaborate with operations, engineering, maintenance, S&T & R&D teams to ensure alignment in achieving operational goals & implementing process improvements. Effectively communicate process changes, new methodologies, & best practices effectively to all levels of staff. Work with the Senior Leadership Team to align process improvement strategies with broader business objectives. Training & Development - support the training & dev of operations staff on new processes, equipment, & operational procedures. CapEx - Lead all other initiatives to exp&/unlock manuf. capability inc. the location & design of a new manufacturing facility. Demonstrate financial discipline & compliance to overall Capex policy. Skills & Qualifications / Experience you will bring: - 3-5 years in process Eng or Operations management within manufacturing ideally in the food industry. BSc/BA in a Business project management or engineering related discipline. Exp. with automation tech, digital manufacturing, data-driven process optimisation Strong operational, commercial awareness, sound judgment & decision-making capability. Expertise in process mapping, root cause analysis, & process reengineering. In-depth knowledge of statutory & regulatory requirements of Food Safety, Customer Codes of Practice, H&S, & Env. Compliance. Can implement Lean Manuf. principles & CI methodologies. Strong problem-solving ability for mech & process-related challenges, addressing root causes. Exceptional stakeholder mgt. skills, inc. exp. work with employees, customers, auditors, & vendors/contractors. Proven negotiation & influencing skills in complex operational environments Excellent communication skills (both verbal & written) sharing technical concepts easily . Collating, analysing, & presenting data to support strategic decision-making. Challenge status quo & drive meaningful change in a constructive & professional manner. Strong business acumen with a proactive & strategic mindset. Enthusiastic, energetic, & optimistic with a can-do attitude. Working 4 days on site and 1 from home. The Benefits include: Commensurate salary negotiable Laptop, phone, P-card; Daytime role (M to F) 08:30 - 17:30 and at least four days on site. Skills: project engineering NPI food production process improvement

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
Job Purpose - In this role you will be the AI Business Process Finance & Supply Chain Solution Engineer (SE) for the enterprise segment for your assigned workload and a member of the sales team that consists of AI Business Process Specialist (SSP), Customer Success Unit (CSU), partners and engineering.
As an **AI Business Process Finance & Supply Chain Solution Engineer (SE)** , you will lead AI transformation engagements with ERP domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) like CIO, CTO, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and compete discussions to secure technical decisions.
Your responsibilities include orchestrating and executing POCs, envision workshops, whiteboarding sessions, and conducting technical demonstrations to showcase the business value of D365 F&SC, Copilot Studio, and LOB AI Agents offerings. You will proactively collaborate with partners early in the sales cycle.
You will be part of a dedicated sales community supported by Account teams, Marketing, Engineering, and Customer Success teams that enable you to drive enterprise-wide adoption of D365 solutions. You will secure competitive wins against key competitors by showcasing Microsoft's unique differentiation, One Microsoft narrative, supporting migration and replacement technical plans, and addressing technical blockers related to Copilot and AI Agents compliance, privacy, and security concerns.
As a Solution Engineer, you will collaborate with SI partners early in the sales cycle to scale technical engagements-such as demos, whiteboarding sessions, and POCs-supporting customers effectively. You will be responsible for increasing D365 F&SC revenue by generating new pipeline creation, increased deal velocity and competitive share capture by supporting SSP in addressing technical proof needs.
 Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 
**Responsibilities**
- Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
- Owns the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 F&SC expertise to secure technical decisions. 
- Orchestrates customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 F&SC, Copilot Studio, AI Agents. 
- Leads proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools, with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners. 
- Showcases Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors. - Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions.
- Leverages the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers). 
- Works closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.  
**Qualifications**
**Required Qualifications (RQs)**
+ Spanish Language Proficiency Mandatory + Portuguese as a plus
+ Experience in technical pre-sales or technical consulting experience
+ ORBachelor's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
+ ORMaster's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
+ OR equivalent experience
**Preferred Qualifications (PQs)**
+ Experince in technical pre-sales, technical consulting, or technology delivery, or related experience
+ Solution pre-sales for business applications and/or SaaS-based company or similar technology  
+ Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members. 
+ Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities
+ Experiencewith cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Deep Understanding of Sales and Service Dynamics 365 solutions like Finance, Supply Chain, Project Operations, and AI Agents offerings like Copilot Studio 
+ Certification in relevant technologies or disciplines (e.g., D365, Power Platform)
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._