19 Business Process jobs in Ireland

Role Profile Job Title: Risk, Business Process & Compliance Officer Business Unit: State Claims Agency Reports to: Manager or Senior Manager on the Risk, Business Process & Compliance Team Contract: 12-Month Fixed Term Contract Summary of the Business Summary of the Business The National Treasury Management Agency (NTMA) provides asset and liability management services to the Irish Government. It has evolved from a single function agency managing the National Debt to a manager of a complex portfolio of public assets and liabilities. Businesses managed by the NTMA include borrowing for the Exchequer and the management of the National Debt, the State Claims Agency, the New Economy and Recovery Authority ("NewERA"), the Ireland Strategic Investment Fund, National Development Finance Agency and the NTMA Future Ireland Funds business unit with responsibility for the management of the Future Ireland Fund and Infrastructure, Climate and Nature Fund . The NTMA also assigns staff to the National Asset Management Agency, the Strategic Banking Corporation of Ireland (SBCI) and Home Building Finance Ireland (HBFI). Working at the NTMA offers excellent benefits including: Flexible work options including hybrid working and variable work hours An extensive wellbeing programme Excellent learning and development opportunities that allow for full career development within the organisation A diverse range of initiatives: LGBT+, Gender Matters, Disability Awareness, Sports & Social, Volunteering and lots more Reimbursement of annual professional membership fees Career average Defined Benefit Pension Scheme The NTMA is designated as the State Claims Agency (SCA) when performing the claims management and risk management functions delegated to it under the National Treasury Management Agency (Amendment) Act 2000. The SCA's principal objectives are: The SCA is obliged by statute to manage delegated claims and counterclaims in such manner as to ensure that the liabilities of the State authorities are contained at the lowest achievable level. In performing this function the SCA seeks to act fairly and ethically in its dealings with people who have suffered injuries and who take legal actions against the State or State bodies, and the families of these people; and To implement targeted personal injury and property damage risk work programmes to mitigate litigation risk in State authorities and healthcare enterprises, in order to reduce the costs of future litigation against the State. The SCA is obliged by statute to manage claims for legal costs, and recovery of legal costs however such costs are incurred. The SCA's remit covers personal injury and third-party property damage risks and claims relating to certain State authorities including the State itself, Government ministers, the Attorney General, the Health Service Executive, the voluntary healthcare sector, An Garda Sochna, the Irish Prison Service, the Defence Forces and community and comprehensive schools. It also manages third-party costs arising from certain Tribunals of Inquiry. Role Summary The SCA Risk, Business Process & Compliance Officer is responsible, in conjunction with the widerSCA Risk, Business Process & Compliance team,for maintaining the SCA Risk Register and supporting SCA Senior Management in the management and mitigation of corporate, process, operational and project risk. A key part of which is providing review and challenge to existing and new processes and systems across the SCA, designing appropriate controls to support business units in mitigating risk and ensuring the effectiveness of controls through regular risk oversights and evaluation. Principal Accountabilities The principal accountabilities associated with the role will include: Update and maintenance of the SCA Risk Register and operational event reports and ancillary risk documents to support various attestation requirements Supporting the SCA in management and mitigation of corporate, process, operational and/ or project risk, while assisting with emerging and existing risk analysis Assisting with compilation of regular reporting to the SCA Senior Management Team Undertaking reviews and/or walkthroughs of existing and new processes, evaluating the adequacy of controls and highlighting opportunities for improvements where appropriate. Undertaking peer review of claim files Documenting business processes Assisting with the co-ordination of internal and external audits across the SCA Tracking of audit findings and recommendations and supporting business in their successful implementation Assisting with the review, development, and implementation of SCA and/or NTMA Policies and procedures Monitoring and tracking key SCA Risk and Control Indicators. Assisting with the review and updates to the SCA Business Continuity Plan, where appropriate Assisting with the management and maintenance of the SCA Quality Management System ISO 9001 accreditation and SCA QMS Governance documentation. Assisting on SCA Projects from a Risk, Compliance & Business Process perspective. Skills Good understanding of controls Excellent written and verbal communication skills Strong attention to detail Strong analytical skills Excellent project management skills Ability to work well as part of a team and on an individual basis Ability to work well under pressure and within tight deadlines Proficiency in the use of Microsoft Office products. Knowledge Third level degree An Accountancy, Risk or Compliance qualification or working towards same Knowledge of ISO 9001:2015 Foundation Stage would be beneficial At least 4 years risk or audit experience in the financial services sector or related business experience. Pension Abatement If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during the appointee's re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012. Please note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office/Body will support an application for an abatement waiver in respect of appointments to this position. Applicants will be required to complete a pre-employment declaration to confirm whether they have previously availed of a Public sector pension scheme. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME-C segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights), Copilot Studio, AI Agents.
+ Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
+ Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan. 
+ Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
+ Proactively share your insights from wins/losses with broader SE community to scale best practices and learnings.
+ Acts as a technical thought leader by sharing best practices (e.g., architecture deep dives) and regularly delivering content at readiness events (e.g., Field Advisory Board, Community Calls). Provides insight into how to identify and win opportunities to increase D365 solutions understanding and capabilities. 
+ Address solution architecture considerations and competitive objection handling.
+ Assist in formalizing the customer proposal.
**Qualifications**
Required/minimum qualifications
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Dutch language is a must
Additional or preferred qualifications
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Previous experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C DACH can be the next step in your career. Together, we are shaping the future of business.
Join Microsoft as an **AI Business Process Digital Solution Area Specialist.** In this individual-contributor, quota-carrying role you will own the entire engagement cycle, pinpointing opportunities, crafting value propositions, and driving AI-powered business-process transformations. Partnering closely with Account Executives, Digital Solution Engineers, and marketing teams, you will design win strategies, deliver compelling demos and pilots, and land customer success plans that accelerate adoption of Dynamics 365, Power Platform, and Copilot solutions.
Leveraging deep domain expertise and consultative selling skills, you will translate complex scenarios into clear business outcomes, remove blockers, and consistently meet or exceed revenue targets. You will also share best practices, expand your technical depth, and act as a trusted advisor who connects Microsoft innovation to measurable customer impact, advancing your own career growth in solution sales and cloud technologies.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities, including decision maker identification and solution play selection.
+ Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.
+ Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools
+ Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
+ Orchestrate business value + technical solution demos to align with the customers' desired business outcomes and solution requirements.
+ Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes.
+ Actively and regularly engage in sales community calls/channels and share learnings and best practices.
**Qualifications**
**Required Qualifications**
+ Demonstrated technology-related sales or account management experience
+ OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND technology-related sales or account management experience
+ OR equivalent experience
+ Full proficiency in French and English (both written and verbal)
+ German (Level C1 or higher) would be an advantage
**For Austria Only:** The salary for this role is starting from EURO 79,700 per annum depending on experience
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
Job Purpose - In this role you will be the AI Business Process Finance & Supply Chain Solution Engineer (SE) for the enterprise segment for your assigned workload and a member of the sales team that consists of AI Business Process Specialist (SSP), Customer Success Unit (CSU), partners and engineering.
As an **AI Business Process Finance & Supply Chain Solution Engineer (SE)** , you will lead AI transformation engagements with ERP domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) like CIO, CTO, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and compete discussions to secure technical decisions.
Your responsibilities include orchestrating and executing POCs, envision workshops, whiteboarding sessions, and conducting technical demonstrations to showcase the business value of D365 F&SC, Copilot Studio, and LOB AI Agents offerings. You will proactively collaborate with partners early in the sales cycle.
You will be part of a dedicated sales community supported by Account teams, Marketing, Engineering, and Customer Success teams that enable you to drive enterprise-wide adoption of D365 solutions. You will secure competitive wins against key competitors by showcasing Microsoft's unique differentiation, One Microsoft narrative, supporting migration and replacement technical plans, and addressing technical blockers related to Copilot and AI Agents compliance, privacy, and security concerns.
As a Solution Engineer, you will collaborate with SI partners early in the sales cycle to scale technical engagements-such as demos, whiteboarding sessions, and POCs-supporting customers effectively. You will be responsible for increasing D365 F&SC revenue by generating new pipeline creation, increased deal velocity and competitive share capture by supporting SSP in addressing technical proof needs.
 Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 
**Responsibilities**
- Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
- Owns the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 F&SC expertise to secure technical decisions. 
- Orchestrates customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 F&SC, Copilot Studio, AI Agents. 
- Leads proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools, with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners. 
- Showcases Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors. - Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions.
- Leverages the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers). 
- Works closely with the Customer Success Unit (CSU) and deployment teams to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan.  
**Qualifications**
**Required Qualifications (RQs)**
+ Spanish Language Proficiency Mandatory + Portuguese as a plus
+ Experience in technical pre-sales or technical consulting experience
+ ORBachelor's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
+ ORMaster's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
+ OR equivalent experience
**Preferred Qualifications (PQs)**
+ Experince in technical pre-sales, technical consulting, or technology delivery, or related experience
+ Solution pre-sales for business applications and/or SaaS-based company or similar technology  
+ Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members. 
+ Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities
+ Experiencewith cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Deep Understanding of Sales and Service Dynamics 365 solutions like Finance, Supply Chain, Project Operations, and AI Agents offerings like Copilot Studio 
+ Certification in relevant technologies or disciplines (e.g., D365, Power Platform)
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C DACH can be the next step in your career. Together, we are shaping the future of business.
**Job Purpose** - In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME&C DACH segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
+ Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan. 
+ Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
**Qualifications**
**Required Qualifications**
+ Demonstrated technology-related sales or account management experience
+ OR Bachelor's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience
+ OR Master's Degree in Computer Science, Information Technology, or a related field with demonstrated technical pre-sales or technical consulting experience
+ OR equivalent experience
+ Deep understanding of Sales and Service Dynamics 365 solutions such as Sales, Customer Service, Contact Center, Customer Insights, Field Service, D365 Line-of-Business AI Agents, and Low Code offerings like Copilot Studio
+ Broad understanding of commercial cloud offerings, ideally including Microsoft's Dynamics 365 portfolio, as well as awareness of competitors and related ecosystems
+ Fluent in German AND English.
**Additional Qualifications**
+ Expert knowledge and proven experience selling into one or more industries such as Financial Services, Manufacturing, Healthcare, Retail, or Government
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. About Technical Operations BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Senior Business Operations Manager - Shanbally, Ringaskiddy, Cork Hybrid Role - 4 days per week onsite Closing date: 1st Aug 2025 BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind. BioMarin's Technical Operations group (TOPS) is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Come join our team and make a meaningful impact on patients' lives. OVERALL PURPOSE OF THE ROLE Reporting into the Director of Business Operations at Shanbally, the Business Operations Senior Manager will be expected to relentlessly drive the business forward while simultaneously increasing their own technical capability through training and experience as well as the capability of others. They will lead the achievement and sustainment of performance excellence, primarily through the use of lean and six sigma methodologies. This role adds value by 1) supporting the business to accelerate the strategic improvement journey and 2) building Operational Excellence capability across the organisation and 3) implementing robust OE infrastructure to sustain the improvement journey. RESPONSIBILITIES Support Leaders across the business to have confidence and control in their performance by: Ownership for the deployment of the DMS system at Shanbally. Prepare an annual DMS improvement plan in collaboration with the business aligned to the site strategy. Challenge the status quo in terms of current performance. Partner with Flow Team Leaders to get the balance right to robustly challenging and support the team to drive the performance improvement agenda. Partner with the leads to implement lean solutions aligned with delivering better control and improved performance across all teams. Key elements for deployment will include visual metrics, performance management, 5S, standard work, LSW and gemba to support the business. Work with the business to optimise the existing governance structure and implement changes to lean, standardise and strengthen the system - evolving with the business changes. Host the annual Site DMS Maturity Assessment to measure progress and identify our next improvement opportunity / focus area. Support Leaders across the business to fix problems by: Own and manage the BioMarin Root Cause (RCAR) program ensuing that the programme is supporting thorough best in class problem solving. Providing regular training to build a community of RCAR expertise across the business. Identify gaps and implement plans to close capability gaps across the site. Identify continuous improvements our overall RCAR process and capture business benefit For complex RCAR (or significant business impact), lead the RCAR team using standardised and specialist tools to identify the correct root cause, fit for purpose effective CAPAs and accelerated implementation plan Lead Value Realisation initiative for the business to embed value and robust COST management across the SQDEC by: Co-lead the Value Realisation program year on year to ensure we have steady stream of projects to achieve savings targets. In collaboration with Finance partner, coach peer across the Flow Team to build their capability on overall management of financial metrics in SQDEC to ensure a balanced scorecard in their Tier structure. Partner with the business lead to tackle waste opportunities and drive efficiencies using structured DMAIC approach Support the business to accelerate the site strategic improvement journey by: Deploy solutions to key business processes on site, aligned with the site strategic improvement plan. Improvement will be delivered in partnership with the business typically through lean, reengineering or Six Sigma. Impact will be measured via improvement in agreed business KPIs. Coach Lean, Reengineering and/or Six Sigma projects as required by the business. Support the Greenbelt programme owner within the BusOps team. Participate actively in Flow Teams on their CI journey to agree improvement priorities. Proactively work with GEO and sister sites NVT and GEO to maintain alignment and share best practices. General maintenance of alignment in methodology, procedure and governance within global organisation (TOPs). Competencies: Cognitive capability - Ability to learn quickly and to be able to share those learnings to wider colleagues in a way that is understandable. Ownership and Accountability - Takes accountability for actions, drives results, and able to learn from mistakes. Delivers on promises, goals, and expectations. Makes quality decisions and resolves problems with minimal delay as appropriate. Asks "what can I do to help?" Collaborative Leadership - Ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment. High tolerance for ambiguity and able to create order from chaos. Builds credibility through solid relationships and solid track record of results. Communication - Ability to communicate effectively up and down, at all levels of the organization, present complex and/or new ideas with clarity and simplicity. Ability to draft and deliver clear and concise procedures or business process documents. Planning/Organization - Excellent planning and prioritization skills with the ability to multitask and adapt. Able to synthesize large amounts of information. Able to deliver results despite shifting environment. Analytical Problem Solving - Ability to identify problems, define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes. Innovative and effective in solution development, risk mitigation, and execution. Manages expectations. EDUCATION Science, Engineering or Business background preferred but not essential. Formal Lean, Reengineering and/or Six Sigma training preferred but not essential. EXPERIENCE Must have a demonstrated track record in driving performance through self and others by inventively harnessing surrounding (albeit often) constrained resources. A demonstrated track record in working with people, understanding customer/client dynamics and driving positive change. Minimum 10 years of experience in industry. Sound knowledge of cGMPs and equivalent industry regulations. Experience in systems thinking. Knowledge and previous work experience with process mapping, Lean Six Sigma and Business Process Reengineering would be preferable. Knowledge of performance measurement tools and metrics. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
At Medtronic, we celebrate uniqueness and create a space where everyone can fulfil their talents. Become part of the Medtronic team and create an inclusive workplace with us. We understand that each person's needs are different. Do not be afraid to openly discuss any special arrangements in a cooperation that suits you. We are committed to finding solutions that respect individual needs.
You'll be part of a global HR team that's transforming healthcare through innovation and compassion. As an HR Business Operations, you'll play a key role in supporting our HR Business Partners across EMEA, contributing to cross functions & countries improvement process, ensuring compliance with local labour laws and internal policies. This hybrid role offers flexibility to work from either Prague or Galway. You'll collaborate with a diverse and dynamic HR team, gain exposure to international HR operations, and contribute to impactful projects that shape the employee experience across the region.
**Responsibilities may include the following and other duties may be assigned:**
+ Supporting HR programs and processes across Global Rewards, Talent & Leadership Development, HR Operations, and Employee Relations
+ Collaborating with HR teams to ensure consistent standards and accurate responses to employee inquiries
+ Utilizing systems such as Workday (HR management system), ServiceNow (employee service platform), and Microsoft Office tools
+ Generating and analysing HR reports to support business needs
+ Addressing inquiries related to labour law and compliance
+ Driving continuous improvement initiatives in partnership with AskHR regional coordinators and HR Services
+ Assisting with HR projects and providing support to senior leaders on system-related queries and resources.
**Required Knowledge and Experience:**
+ Bachelor's degree
+ Minimum 2 years of experience in a similar HR role
+ Fluent in English and French (written and spoken)
+ Strong communication, interpersonal, and time management skills
+ Highly organized, systems-oriented, and detail-focused
+ Proficient in Microsoft Office, especially Excel.
Experience with Workday or ServiceNow platforms is desirable.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
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Job Description Business Operations Associate As a key member of the Workplace Solutions Global Operations Business Change Management function, you will provide support and oversight across a number of critical operational areas, including overseeing the cross-border operations function. The role involves undertaking cross-border country specific investigations and working with the relevant business stakeholders to ensure adherence to cross-border rules and regulations. The work you do has direct impact on business decisions within Workplace Solutions. Job Responsibilities Produce regulatory and business reporting for cross-border management and other areas as required Analyse datasets to generate key insights for business reporting and monitor KPIs Prepare and deliver presentations on key business metrics Escalate anomalies or areas of concern to appropriate business and control partners as required Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, design Create and upkeep procedural documents and work with the team to roll out training programmes and job aids Schedule and organise meetings, coordinating speakers and preparing agendas and minutes, including tracking action items Work with the team to look at long term strategic solutions and project manage any uplift work, as we continue to leverage firmwide best practices Lead ad hoc operational issues within the business management function Required Skills, Capabilities and Qualifications 5+ years of professional experience in a similar role Strong in all MS applications including PowerPoint, Excel, Word, Visio, and SharePoint Experience in operations, process managements or related field Prior experience in an analytical role, including evidence of producing reporting and presenting data-driven insights Process driven with a control mindset Business reporting, data visualization, and presentation skills Strong organisation and multi-tasking skills Excellent written and verbal communication and interpersonal skills Preferred Skills, Capabilities and Qualifications Prior experience and/or knowledge in equity compensation Experience using Jira Experience with workflow design tools About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Description
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you can procure compute power, storage, and many other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies worldwide on the platform.
The Business and Product Operations Manager will support a growing global AWS Business and Product Operations team in EMEA, while maintaining their own individual contributor responsibilities. This candidate will partner with management in Sales, Enterprise Support, Professional Services, Legal, Marketing Sponsorship, Finance, and SMGS Ops to enhance the customer experience related to contract drafting, operations, and support.
Candidates must possess the ability to manage a team of contract specialists and operations analysts performing within diverse work streams and be able to provide career development and coaching to their direct reports. The candidate will be expected to steer relationships with stakeholders in the region while partnering with global functional team owners.
Candidates will contribute to the creation, improvement of data, and metrics by analyzing trends, and recommending and implementing process improvements that will have senior leadership visibility. They will also be responsible for their team's performance against functional KPI's and service levels. Comfort working in a fast-paced environment and an ambiguous space with changing priorities is necessary.
The candidate should be passionate about their work, self-motivated, detail oriented and have excellent problem-solving abilities. They will be able to communicate analytical results, both written and verbally, in a clear and easy to understand way.
Key job responsibilities
- Manage a team of contract specialists and operations analysts across distinct work streams, including contract drafting, operations, and support, in a cross-functional working environment. Lead the hiring process provide coaching, and development where needed
- Support and implement existing team goals and vision, while fostering a culture of inclusion
- Maintain individual contributor responsibilities in one of the team's work streams
- Responsible for helping to shape the culture of the team and ensure adherence to HR policies and global department best practices
- Proactively identify and implement operational improvements, enhancements, and system customizations for functional teams that meet business requirements
- Drive continuous process improvement while developing relationships with business partners and stakeholders for long term solutions
- Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems to present to global functional leaders and management
- Support team and help implement compliance protocols across all relevant functions.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- This role requires you to be a national of an EU member state
- Extensive relevant professional experience in either contracts, operations or sales analyst work streams
- Extensive People Management experience
- Ability to communicate effectively (verbal and written) across all functions and levels of the organization
- Experience being part of a team of managers working to support a larger team with a unified vision
- Knowledge and understanding of EU regulatory changes
Preferred Qualifications
- Working knowledge of contracts
- The ability to guide and influence leadership
- Experience with stakeholder management
- Prior Operations experience
- Prior experience working as part of an international team or with global clients, cross-functional teams, and stakeholders
- Bachelor's degree
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.