109 Business Process jobs in Ireland

Vacancy: Business Process & Integration Lead
Location: This role is based at our Dublin office in Ireland, allowing you to work remotely for 2-3 days per week.
We are looking for a highly organised and analytical
person
to lead all aspects of and optimise our supply chain operations, materials management, procurement processes, Quality, EHS and compliance and digital tool integration. This role is central to ensuring data accuracy, operational efficiency, and cross-functional teamwork across the business

Get a feel for what Life at Siemens really feels like

You'll make a difference by:

• Drive end-to-end supply chain strategy, from procurement and supplier management to logistics and inventory optimization
• Lead digital transformation through systems integration, ERP optimization, and data-driven process improvements
• Ensure regulatory compliance, environmental safety, and quality control across operations
• Build and maintain strategic collaborations, suppliers, and cross-functional teams

What You'll Bring

• Supply chain management expertise
• Strong systems integration experience
• Commercial competence
• Leadership capabilities
• Digital transformation attitude

You're excited to build on your existing expertise, including:

• Bachelor's degree or equivalent in supply chain, Business, Engineering, or related field.
• Extensive years of experience in supply chain, procurement, or systems integration roles.
• Strong understanding of ERP systems and digital tools used in operations.
• Proven experience in managing pricing databases and ensuring data accuracy.
• Excellent communication, problem-solving, and stakeholder leadership skills.

Preferred Skills:

• Experience with SAP, Salesforce, or similar ERP platforms.
• Familiarity with Lean, Six Sigma, or other process improvement methodologies.
• Sophisticated Excel and data analysis skills.
• Ability to prioritise and drive initiatives independently.

In addition to a competitive base salary, we offer:

• Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance
• Flexible Working Hours: Achieve a balanced work-life balance with our flexible working arrangements, enabling you to tailor your schedule to your needs.
• Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
• Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.

We are fully committed to providing equal opportunities and building an inclusive work environment where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world—because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.

Business Process & Automation Intern

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Hewlett Packard Enterprise Financial Services (HPEFS) offers university students the opportunity to join a leading process transformation team through our Internship Program. You'll be immersed in a high-impact, collaborative environment that bridges strategic process design, intelligent automation, and business value realization.

As part of our Process & Operations Transformation (POT) organization, you'll be exposed to diverse initiatives that span process mapping and engineering, automation, internal stakeholder support, and strategic problem-solving and have the chance to focus on a particular area to make an impact. You'll work alongside process owners, automation analysts, and transformation leads who are driving change across our business. This is a dynamic opportunity for students who want to build practical experience in business process management, data-driven decision-making, and digital execution.

Start Date: 12. January 2026 or later

Location: Dublin Ireland (Hybrid)

Mandatory: You must be enrolled at a university throughout the duration of the internship

What You'll Do

As a member of the POT internship program, you may:

• Support process engineering initiatives by helping build process maps, identifying inefficiencies, and observing real-world workflow challenges.
• Assist process owners and continuous improvement leads with documentation, stakeholder engagement, and change management tasks.
• Participate in automation and analytics projects, where you may help gather requirements for RPA, explore business use cases for AI tools, or support dashboard/report design.
• Contribute to value realization and initiative tracking, helping measure project outcomes and business impact.
• Be part of ad hoc focused support teams for urgent transactional bottlenecks, problem analysis, or team deep dives into operational pain points.
• Collaborate with transformation leads to prepare materials, stakeholder summaries, or project plans related to cross-functional priorities.
• Gain exposure to industry tools and techniques like Lean Six Sigma, process mining, and agile work management.

What You'll Need

• Actively pursuing a Bachelor's or Master's degree in Business, Industrial Engineering, Operations Management, Data Analytics, or a related discipline.
• Strong analytical, communication, and problem-solving skills.
• Enthusiasm for business process improvement, digital tools, and real-world operational challenges.
• Ability to manage your time, balance competing priorities, and thrive in a dynamic work environment.
• Curiosity, a learning mindset, and interest in working with a diverse, globally distributed team.

What You'll Gain

• Hands-on experience contributing to enterprise process transformation projects.
• Exposure to real business challenges and the opportunity to help shape how work gets done.
• 1:1 mentorship and the ability to shadow process, automation, and transformation experts.
• A strong foundation in how modern companies use technology and data to simplify and improve operations.

About Our Team

The Process & Operations Transformation (POT) team plays a central role in how HPEFS drives simplification, standardization, and intelligent automation across our global operations. Interns become part of a community focused on continuous improvement, with clear exposure to both business strategy and digital execution.

At HPE, we're:

• Human Rights Campaign's Corporate Equality Index
• Great Place to Work's Best Workplace for Parents 2023
• Fortune 100 Best Companies to Work For 2024
• Ethisphere World's Most Ethical Company 2024
• The Civic 50 Honoree
• JUST Jobs Leader 2024
• Forbes 2024 America's Best Employers For Diversity
• America's Most Just Companies 2024
• Fortune Best Workplaces in Texas 2024
• Bay Area's Best Places to Work 2024

Ready to take the next step?

Open up opportunities with HPE.

Additional Skills:

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Administration

Job Level:

N/A

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once could not have envisioned - and now can't imagine living without. Are you excited by the idea of making a real impact? Are you prepared to dream big? Then a career with Apple might be your dream job We would love to hear from you In this role, you will devise and implement process & systems solutions that meet the needs of our business. Applying project management methodology to support the completion of key projects, you will bring business & technical acumen, as well as superb communication and systems/digital fluency.

Description

Project manage multi-functional process and SAP system implementations which will include re-engineering processes in the supply chain & SAP Technical System Implementations. Own the analysis and recommendations of new process and technology needs for the full demand and supply chain to develop strategic direction. Influence and gain the consensus of partners on approach, priorities, and solutions. Understand business needs and approach problems with creativity and new ideas. Deliver clear and well thought out presentations for buy in and alignment.

Minimum Qualifications

• Expertise in project management with focus on leading systems projects
• Ability to lead complex projects from conception through to successful implementation.
• Interest and experience in Process Simplification and Improvement, systems, tools & new technologies to improve speed and efficiency of the end-to-end supply chain.
• Excellent communication and influencing skills.
• Strong analytical and problem resolution skills
• Experience managing internal and external partner groups at all levels.
• Experience in ERP systems and B2B/EDI Integration.

Preferred Qualifications

• Operations / Supply Chain knowledge.
• Project Management, process expertise and SAP.
  AI/ML experience desireable.

Submit CV

Business Process Analyst / Program Manager V

We are seeking an experienced
Program Manager
to join a fast-paced, global operations team supporting
trust, safety, and content integrity initiatives
. This role is ideal for someone with a strong program management background and experience in
content moderation
or trust and safety operations. The individual will work
cross-functionally
to support
operational projects, process improvements
, and
day-to-day team management
while working closely with internal stakeholders.

Sounds great What will my day-to-day look like?

• Deliver projects
  involving quantitative analysis, strategy development, and operational improvements with
  global cross-functional teams
  .
• Manage and improve day-to-day operations
  against quality and efficiency targets.
• Analyze operational data
  to identify trends and provide actionable recommendations.
• Build strong
  partnerships across teams
  to enhance workflows and processes.
• Support the handling of
  sensitive content
  , including potentially graphic or objectionable material.
• Assist in
  capacity planning, quality management, and project coordination
  .

What do I need?

• Program management experience
• 5–7 years of experience
  in operations, program management, management consulting, or a similar environment
• Content moderation
  or
  trust and safety experience
• Experience
  managing projects end-to-end
  across multiple stakeholders and functions
• Ability to work with undefined issues requiring
  strategic thinking and problem-solving
• Strong
  communication skills
  with technical and non-technical audiences

Preferred Qualifications:

• Experience with
  data tools
  such as
  SQL, SAS, Tableau
• Cross-functional (XFN) collaboration
• Experience in
  content moderation, trust and safety
  , or related operations
• Comfortable handling
  sensitive or graphic content

This opportunity is an 11-month contract, fully on-site in Bellbridge, Dublin, paying up to €128,000 per annum (pro rata).

To hear more about this position or to discuss your suitability, please apply today

If you would like to know more about this role, you can reach me at

You can also apply using the "Apply Now" button below.

GDPR/Privacy Statement:

By applying here you agree to RECRUITERS storing your CV in our secure applicant tracking system (ATS; Bullhorn). As your consultants, we are dedicated to helping you find a new job in your field of expertise and, equally, to keeping your personal information secure at all times. Your CV will not be sent to any third party without your consent. Your CV will not be sent to any third party without your consent

We are currently recruiting a SAP Business Process and Training Coordinator, based in our Navan, Co, Meath Office, on a Full-Time, Permanent basis. Unilin Insulation Ireland is seeking an experienced and results-driven SAP S/4HANA Project Coordinator to oversee the end-to-end implementation and optimisation of SAP S/4HANA solutions. This role is critical in driving transformation initiatives and ensuring the successful delivery of SAP projects & training aligned with business objectives. #insulationuk

Key Attributes:

• Proven experience in SAP S/4HANA implementation projects.
• Strong understanding of SAP modules and integration points.
• Excellent project management, communication, and stakeholder engagement skills.
• SAP Activate certification is a plus.
• 3+ years of experience in sales, operations processes, or SAP business analysis roles.
• 3+ years of SAP ERP experience, especially in Sales & Distribution (SD), Material Management, and Warehouse Management modules.
• Strong communication skills to bridge IS and business stakeholders.
• Proficient in data analytics (advanced Excel or equivalent).
• Experience in cross-functional project teams.

Key Tasks and Duties:

• Lead the full lifecycle of SAP S/4HANA projects, from planning and design through deployment and post-go-live support.
• Collaborate with cross-functional teams including business stakeholders, SAP consultants, developers, and third-party vendors.
• Ensure successful integration of core S/4HANA modules such as Customer Service (SAP ECC), Supply Chain (MM/SD), and Manufacturing (PP).
• Oversee data migration, system configuration, testing, and user training activities.
• Identify and mitigate project risks, resolve issues, and ensure compliance with SAP best practices and internal standards.
• Monitor project performance and deliverables to ensure quality, timeliness, and business value.
• Document SAP processes, create operating instructions, deliver training, and prepare progress reports.
• Assess business needs through process analysis, collaboration, and observation.
• Analyze current processes vs. best practices and provide recommendations.
• Conduct root cause analysis of process or service breakdowns.
• Collaborate with BPOs and key users to optimize inter-departmental workflows.
• Work with IS teams to resolve issues and offer technical solutions.
• Identify and recommend process improvements through reviews and data analysis.
• Produce business requirements, process/data flow diagrams, and user guides.
• Test and evaluate proposed solutions across end-to-end processes.
• Ensure business requirements are approved by relevant stakeholders.
• Serve as the first point of contact for key users on process, system, or training issues.
• Collaborate with Business Units and Master Data team to maintain high data quality.
• Adhere to company standards and ethos.

Overview
GlobeTech is a global provider of software localisation, translation, QA and data analysis to the multinational IT sector. We provide market leading solutions to our clients with the core objective of helping them to expand and grow their business in the personalised and data driven age. Established in 1997 by two expert Engineers, our bespoke services have allowed us to grow around the world and become a trusted partner with our clients. Why? Because we work with excellent people

The team develops new business processes, using leading edge IT technologies, to deliver new capabilities in order to support the company growth and new product deployment. In this role you will devise and implement process & systems solutions that meet the needs of dynamic business conditions, and partner with technical teams to deliver these solutions. You will apply project management methodology to support the completion of key projects, and you will lead and handle multi-functional projects. You'll need to maintain priorities and deadlines, and maintain an excellent level of focus on detail. You will bring a strong customer service ethos, as well as superb communication and computing skills.

Responsibilities

• Influence and gain the consensus of your partners on approach, priorities and solutions.
• Project manage multi-functional re-engineering implementations.
• Provide clear and consistent status reporting on solutions and progress to all key partners on multiple platforms and levels within the organisation.
• Own and drive regional and global process integration.
• Develop good, up to date knowledge of current and future IT capabilities.
• Understand business needs and approaching problems with creativity and new ideas.
• Conducting post-mortem in the critical programs to ensure continuous improvement.
• Demonstrating other countries and geos experience and solutions to solve common challenges and optimise resources.
• Facilitate Vendor Assessment and Selection and tightly manage engagement to ensure timelines are met with required levels of quality.
• Leading the analysis of new program needs, defining their scope, developing the program plan needed to execute, project leading the execution and building the necessary metrics to ensure success.
• Lead & drive projects by getting into the details and practically managing each project phase, including 'hands-on' approach to planning & executing UAT & Cutovers.
• Apply experience of SAP TMS & Supply Chain to processes and systems

Qualifications

• Bring proven expertise in project management techniques and the full project lifecycle (with a particular focus on gathering business requirements & driving user acceptance testing).
• Ability to handle multiple projects and partners simultaneously.
• Excellent business insight and the ability to see the full picture.
• Strong analysis, problem resolution skills.
• Experience managing key partners at all levels of senior management and become a trusted advisor to functional business leaders.
• Experience delivering projects in the areas of Supply Chain & Logistics on SAP SD, Including integration with Transport Partners external partners.

Education
Degree in MIS, computer science, IIPMM or business related fields. SAP Supply Chain experience is a fundamental requirement. SAP end-user experience is also required. Expert knowledge of other SAP modules e.g. SD/MM/FI

Offer

• Competitive salary
• International career in a multicultural environment
• Intensive training and familiarisation phase
• Based onsite 3 days, in Cork with the option of working remotely 2 days a week.

Diversity and Inclusion
We believe in ensuring diversity and inclusion in the workplace, as this will produce a better place to work and a better product. We encourage all candidates to apply. GlobeTech is an equal opportunity employer celebrating diversity and championing inclusivity.

Job Description
Manager, Product Development

• Within P&E, the Network Products team oversees Next Gen Network initiatives (such as Network Access, Next Edge, Transaction Switching, and Network Solutions).
• The vision for the Network Solutions product development team is to delight our customers and increase our revenues by enhancing our network's capabilities, functions & reach.
• Network Solutions program leverages current switch, next gen switch, and Edge Platform ("edge everywhere, run anywhere") to build new services and generate new sources of revenues.
• This position will deliver for the Network Solutions program in partnership with the cross-functional global stakeholders: Product Strategy, Product Management, Engineering, Customer delivery, Support chain community.

• Integrates business applications at an enterprise level using third-party middleware or by designing and implementing custom interfaces and mapping for those interfaces
• Leads efforts to define application integration requirements, responsible for deployment, planning and execution of multi-tier application integration initiatives.
• Demonstrate end-to-end ownership and partnership with Product Management and Engineering teams to design, develop, test and deliver scalable products for commercialization, ensuring the build effort concludes on time and budget, enabling a go-to-market plan focused on ease of delivery and great customer experience.
• Own epic, feature, and story elaboration for assigned initiatives with guidance from team members as needed. Create epics and features within Network Solutions' templates. Detailed story writing with functional, non-functional, and test acceptance criteria.
• Ensure the integrity and consistency of the delivery of the vision across all products: capabilities, scalability, performance, speed-to-market, readiness for growth, re-usability.
• Detail the epics, participate to the definition of the flows and interfaces for the product, perform joint solution design with Product Architecture and Engineering teams, structure the roadmap and propose phasing of the delivery, prioritize the backlog, define the acceptance criteria, participate to the demo, accept the features.
• Produce the artifacts needed by our internal customers with consistency, quality, and care: sequence diagrams, capability training decks for product management, DevZone API articles, content to be inserted in product guide.
• Demonstrate project management capabilities to elaborate a joint delivery plan with multiple squads participating in the delivery, from switch and edge.
• Apply logic, reasoning, and sound decision-making skills to elaborate solutions with Engineering teams.
• Elaborate the concepts and achieve clarity of thought about what will ultimately be built.
• Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the products, including business requirements, use cases, UX, back-office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
• Ensure replication of knowledge, share workload on initiatives, ensure mutual back-up, help the team scale, learn, and expand its scope.

Major Accountabilities

===

(Accountabilities will include some but not necessarily all depending upon specific role):

• Provide technical analysis of product or application hardware and software to ensure that business and functional requirements can be met
• Creation and elaboration of epics, features, and stories
• Backlog grooming and iteration planning/story slotting
• Lead epic/feature/story sizing efforts with relevant stakeholders from Architecture, Engineering, and other support teams as needed
• Provide technical support to Business Owners during implementation of new products/services
• Provide subject matter expertise for support escalations
• Prioritize and identify cross application/system enhancements
• Determine development impacts to current processing and work with programmers and users to ensure accuracy of enhancements
• Lead review sessions of technical requirements
• Manage defect resolution process

• Intermediate skills in software engineering concepts and software development methodologies.
• Experience in elaborating requirements, designing solutions, understanding systems capabilities and limitations by executing on features and enhancements
• Demonstrated experience with Agile development methodology strong preferred
• Experience in creating requirements and performing stories elaboration on a full stack application (from the web front-end down to a data warehouse) is a definite plus.
• Intermediate skills in project planning, tracking and communicating progress.
• Intermediate skills in project execution and implementation.
• Intermediate skills in identifying areas open to improvements and taking the necessary steps with an understanding of the accompanying impacts, dependencies and risks.
• Problem solving and pragmatic mindset, analytical skills, attention to documentation.
• Knowledge of ISO 20022 and/or ISO 8583 messaging standards a distinct advantage

About the role

The Business Process Architect will report directly to a Senior Business Process Architect. This position is a key part of the Global Process Team and is responsible for understanding the company's business strategy, North Star operating vision, business imperatives and capabilities, and how they affect technology imperatives and strategic initiatives. This individual is responsible for support processes that govern all functional and regional groups. Develops interaction model for people, resources, and controls within the process constraintsThe Business Architect will partner with the business, global technical business solutions, GI Controls and IT to ensure adoption of "best practices" and standardization of business architecture outputs across the company.

The responsibilities for this role include:

• Understand the company's business strategy, operating vision, business imperatives and capabilities, and how they affect technology imperatives.
• Understand the key challenges that sponsor and key stakeholders face.
• Define opportunities to create business value for the company.
• Define the specific business solutions and structures needed to realize these opportunities.
• Help define the performance goals, metrics, and key milestones for the proposed solutions.
• Review prototypes, enterprise blueprints, and the scope of the initiatives to meet the business imperatives.
• Increase the level of business and IT leaders confidence in the solution.
• Identify risks and assumptions associated with the functional elements of the solution.
• Advocate and drive adoption of "best practices" to ensure standardization of business architecture outputs across the company
• Works closely with solution/technical architects to deliver business architecture artifacts needed for End-to-End Architecture & Solution Architecture Approach deliverables
• Anticipates emerging business trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operations improvements
• Makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program.
• Assess and diagnose business problems ranging from tactical to strategic in size and nature. Apply a wide range of business performance diagnostic methods, tools, and capabilities, both quantitative and qualitative, to analyze issues, identify root-causes, quantify problems, and effectively communicate findings and results to senior business leaders.
• Work with stakeholders from across the organization (senior and junior) to develop solutions and ideas for identified business challenges. Apply various solution development techniques through facilitated workshops, direct engagement sessions, etc. to transform process, people, organizational design, roles, and technology.
• Lead business process design and improvement efforts for key business problems using common re-engineering techniques, including application of best practices and LEAN.
• Develop comprehensive designs and details to outline strategic and tactical solutions for the business, and work with IT where needed to translate to business requirements.
• Create detailed businesses cases to outline costs, benefits, and return on investment from change efforts.
• Develop implementation and execution strategies and plans for the business after solutions have been developed, including development of project plans, stakeholder engagement plans, dependency mappings, governance structures, communications plans, etc.

What we're looking for:

• The ideal candidate will demonstrate a passion for solving business problems, creating solutions to change the business, and working hands on the day-to-day execution of change projects and programs. Ideal candidates will have proven experience in strategic problem solving, process improvement, business analysis, program and change management, and leading execution in complex, cross-functional environment including with technology teams. Ability to persuade, communicate in written, presentation, and oral forms, and ability to lead through influence is critical to the success of this role. Candidate should have strong emotional intelligence and the ability to empathize with business stakeholders. Further, the ideal candidate will pose a strong business and commercial acumen and understanding of insurance industry.

• 5+ years of experience in management consulting, business operations, or process improvement roles.

• Insurance industry experience in commercial P&C preferred.
• Strong critical thinking and analytical reasoning (quantitative and qualitative) that can be applied in a problem-solving scenario.
• Must have experience in applied process improvement methodologies including process mapping, root cause analysis, re-engineering, etc
• Must have Lean Six Sigma certification and Visio experience.
• Excellent communications skills and comfortable working/communicating with senior business leaders
• Experience and comfort working with technology teams in design and execution

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

OP - OperationsAIG PC Global Services, Inc.

Who We Are

At Golden Bake, we play as one team. Based in Coolock, Dublin 17, we're a proudly Irish-owned food manufacturer producing delicious ready-to-bake products for customers across Ireland, the UK, Europe, and beyond.

Since 1987, our team has grown to over 130 strong, operating from a 100,000 sq ft facility—including a brand new, state-of-the-art production space—with the capability to produce up to 50,000 products per hour.

Every player in our team—from production to support—has a role in delivering excellence. Our values shape how we work, how we treat each other, and how we grow together. No egos, no passengers — just one committed and united team.

What We Need Help With

At Golden Bake, we believe every role is essential to the success of the team—and this one is no exception. We're looking for a highly capable Business Process Lead to help us map and document every task and process across the business over a 12-month period.

What We're Looking For

We're looking for a detail-focused Business Process Lead to lead a full-scale process mapping initiative across all departments. You'll work closely with department heads and team members to capture how work gets done, identify gaps and inefficiencies, and build a centralised process library that supports training, compliance, and continuous improvement.

The Role

• Lead a 12-month project to map all tasks and processes across the business
• Conduct interviews, workshops, and shadowing sessions with employees at all levels
• Create clear, standardised process maps using tools like Lucidchart, Visio, or Miro
• Document inputs, outputs, roles, systems, and dependencies for each process
• Identify gaps, overlaps, and inefficiencies in current workflows
• Collaborate with department heads to validate and refine documentation
• Develop a central repository or process library for ongoing use
• Provide recommendations for process improvements or automation opportunities
• Support training and onboarding by creating visual and written SOPs
• Report progress regularly to senior leadership, including the CEO and Head of HR & Business Services

Requirements

• Significant experience in business process analysis, operations, or continuous improvement
• Strong facilitation and stakeholder engagement skills
• Experience in manufacturing or food production environments
• Familiarity with Lean, Six Sigma, or similar methodologies
• Excellent documentation and visual mapping skills
• Comfortable working independently and managing a long-term project
• Experience working with process mapping tools and systems
• Strong analytical and problem-solving skills, with the ability to spot risks and suggest solutions
• A proactive, solutions-focused mindset with a drive for continuous improvement
• A team player who's happy to support across departments and contribute to a positive, people-first culture

Job Types: Full-time, Fixed term, Specified-purpose

Contract length: 12 months

Benefits:

• Bike to work scheme
• Employee assistance program
• On-site parking
• Sick pay

Application question(s):

• What is your notice period/availability?
• What is your salary expectation?

Work Location: In person