12 Business Process Reengineering jobs in Ireland

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
We're seeking a highly motivated and analytical ** ** **Associate Director - Risk Adjustment Coding Quality Business Analysis** to join our team in Dublin, Ireland. In this critical role, you'll play a pivotal role in driving operational excellence across our global Risk Adjustment Coding program.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny and telecommuting from a home-based office in a hybrid work model. _
**Primary Responsibilities:**
+ **Dive Deep into Data:** Establish robust data gathering processes and leverage your analytical expertise to identify trends, predict potential issues, and develop data-driven solutions for continuous program optimization
+ **Unlock Data Insights:** Partner closely with operations, business, and compliance partners to analyze data, identify trends, and translate complex information into actionable insights
+ **Be a Global Connector:** Collaborate with analysts across the globe, fostering knowledge sharing and ensuring alignment on improvement initiatives
+ **Champion Continuous Improvement:** Proactively identify opportunities for improvement, develop and implement effective solutions, and measure the impact of new processes
+ **Lead Project Execution:** Manage and drive cross-functional projects related to process improvement and tool implementation
+ **Communicate with Impact:** Deliver data-driven presentations and reports to clearly communicate insights and recommendations to senior leaders
+ Demonstrate strong leadership by mentoring members, fostering collaboration, and driving accountability across cross-functional teams
+ Foster a culture of continuous improvement by empowering teams to challenge assumptions, innovate solutions, and exceed performance targets
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ Bachelor's Degree or higher in business, operations or engineering related field or equivalent experience
+ Advanced level of proficiency with Microsoft Office including Excel and Power Point
+ Ability to navigating complex structures, influencing stakeholders, and driving results
+ Data-Driven Problem Solving experience including Leverage data analysis techniques (e.g., statistical analysis, data mining) to identify trends, root causes, and opportunities for improvement in coding processes
+ Ability to utilize problem-solving frameworks (e.g., DMAIC, Root Cause Analysis) to guide effective improvement initiatives
+ Project Management experience including a proven track record of successfully managing and executing projects on time and within budget
+ Ability to leverage data analysis and project management tools to optimize program execution
+ Proven leadership experience with the ability to influence stakeholders, manage high-performing teams, and drive strategic initiatives forward
+ Track record of successfully leading multidisciplinary teams in high-pressure environments, with a focus on collaboration, decision making and accountability
**Preferred Qualifications:**
+ Process Improvement Certification - Lean Six Sigma, etc
+ Bachelor's Degree in Business Administration, Finance, Accounting, Engineering or a related field
+ Ability to design and perform insightful analyses as required to identify key business drivers of growth and efficiency / productivity, answer strategic questions and support delivery of internal business goals and client commitments
+ Experience in analysis of business processes and workflows, and providing evaluations, benchmarks, and/or process improvement recommendations
**Soft Skills:**
+ High standards of accuracy and precision; highly organized
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMRAQ

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**
**Job Description -Manager IT Business Systems Tax**
**Specific Responsibilities and skills for Position:** Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet need. With each new discovery and experimental drug candidate, we seek to improve the care of patients suffering from life-threatening diseases. Gilead's primary areas of focus include HIV/AIDS, liver disease and serious cardiovascular and respiratory conditions. The company is currently seeking a **Manager IT Business Systems Tax**
The **Manager IT Business Systems Tax** will play a critical role in carrying out important initiatives of the Gilead IT team, to partner with the business, other groups of IT and AMS to ensure operational issues are resolved timely, and ecosystem is stable and the data integration is accurate, also to provide insight into enhancements (functional and technical subject matter expertise) and support ongoing sustainment roadmap, work with solution providers to ensure scalability, and fulfilling growing needs of the business.
**'Manager IT Business Systems PTP'** **role description** : An Ideal person will be someone with extensive experience in Thomson Reuters one source and its various products not limited to One Source Tax Determination, Indirect Tax Compliance, Orbit Tax but also this ONESOURCE Tax IT Consultant is responsible for the end-to-end implementation, configuration, and support of Thomson Reuters' ONESOURCE tax solutions, with a strong focus on integration with SAP S/4HANA. This role requires deep expertise in direct tax configuration within SAP S/4HANA and a solid understanding of global statutory tax reporting requirements, including e-invoicing, e-ledger, and SAF-T reporting. The consultant will work closely with tax, finance, and IT teams to ensure compliance, streamline tax operations, and support digital tax transformation initiatives.
**Functional Skills:** Must have proven experience of implementation, configuration, customization and integration of Thomson Reuters One Source, SAP S4 HANA and Collaboration Modules in a global company.
+ Implement and configure ONESOURCE tax modules to meet business and compliance needs.
+ Integrate ONESOURCE with SAP S/4HANA, focusing on Direct Tax configuration and data flow.
+ Design and support statutory tax reporting solutions, including e-invoicing, e-ledger, and SAF-T across various jurisdictions.
+ Manage data integration and ensure accuracy between ERP systems and tax platforms.
+ Provide ongoing support, troubleshooting, and user training for tax systems.
+ Collaborate with tax, finance, and IT teams to gather requirements and deliver solutions.
+ Contribute to project planning, execution, and communication with stakeholders.
+ Act as key subject matter expert for core Tax modules of Thomson Reuters and SAP S4 HANA and any other tools which has strong knowledge of ancillary systems and integration points; understand systems/tools process and usage
+ Conduct business needs analysis and identify key business challenges with the business teams and key stakeholders
+ Identify improvement opportunities to achieve business desired business outcomes
+ Define 'To-Be' stage of processes, solution application requirement and performance measurements
+ Co-develop deployment/enablement strategy, roadmap and plan to achieve 'To-Be' stage effectively
+ Conduct deployment activities and measure achievement of desired outcomes
+ Lead change for large scale multi-site ERP Implementation (SAP S/4HANA, FI, MM) and other related transformational change efforts where we have Tax implications, including but not limited to efficiency and business process and systems capability development
+ Analyze complex ideas or proposals and build a range of meaningful recommendations.
+ Use multiple sources of information including broader stakeholder views to develop solutions and recommendations
+ Ability to develop, implement and support complex business processes in an SAP environment; to design, build, test and deploy S/4HANA Finance business and other technical solutions
+ Partner with Global procure to pay leaders to understand the Tax requirements and priorities for the SAP PTP systems and tools
+ Working knowledge of OpenText VIM integration with Tax and S4 HANA
+ Knowledge of building integration with some of the country specific requirements in EMEA, Asia and Lat America via 3rd party integrators
+ Provide global training, including ongoing support and guidance, for areas of responsibility
**Qualifications:**
+ Master's or bachelor's degree in finance and Accounting with extensive IT experience in Thomson Reuters One Source and/or ERP Information Systems like SAP S4 HANA
+ Proven experience with One Source Tax Suite implementation and Support
+ Strong Knowledge of Statutory Tax reporting (e-Invoicing, e-ledger, SAF-T) across multiple jurisdictions.
+ Familiarity with ERP systems (SAP, Oracle) and data integration tools.
+ Experience of working for a multinational corporation
+ Experience in technology implementation and supporting stakeholders through change management
+ Pro-actively contribute to the continuous improvement of technology/business processes through identifying opportunities for improvement and implementing changes.
+ Take responsibility for Gilead's core business systems, including administration, maintenance, and development.
+ Excellent communication and management skills, with an ability to influence at all levels.
The duties and responsibilities in this job description are not exhaustive and are subject to change in accordance with the needs of the firm.
**Equal Employment Opportunity (EEO)**
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual's gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
**For Current Gilead Employees and Contractors:**
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

Process Improvement Project Engineer Job Purpose: Reporting to the CEO you will be designing, developing, & optimising manufacturing processes to unlock capacity, eliminate bottlenecks, & enhance operational efficiency. You will drive scalable growth while maintaining the highest standards of product quality, safety, & compliance, identifying barriers to growth, recommending improvements, & leading strategic process optimisation initiatives. Key Responsibilities you will: - Process Documentation & Barrier Identification Lead the effort to document barriers to growth & operational inefficiencies within current production lines. Develop detailed process maps & identify areas for improvement, collaborating with cross-functional teams to implement solutions. Recommend future capital investment needs based on identified process constraints & opportunities for growth. Process Design To work closely with the R&D & Engineering teams to design sustainable aligned with future business needs. Lead all other initiatives to grow manuf. capability inc. the design & dev. of new manuf. facilities to support business scalability. Process Optimisation & Capacity Mgt. Conduct in-depth analysis of current production processes to identify capacity constraints, inefficiencies, across all technologies. Develop & implement strategies to resolve capacity issues, improve throughput, reduce batch fails & maximise yields & production output. Work closely with the operations team to optimize resource allocation & production scheduling & reduce downtime Lead initiatives to enhance plant capacity utilisation through process re-engineering & Lean Manufacturing principles. Continuous Improvement Promote & drive the company's continuous improvement programme using Lean/Six Sigma methodologies & principles. Design & implement process improvements that enhance product quality, reduce waste, & optimise yield. Monitor & report on (KPIs) to track the impact of improvements & ensure alignment with company goals Project Mgt. Lead process improvement projects from initiation through to implementation, ensuring projects are completed on time, within budget, & with minimal disruption to production. Develop & manage project timelines, resources, & budgets, ensuring effective execution of process optimisation initiatives. Collaboration & Stakeholder Mgt. Collaborate with operations, engineering, maintenance, S&T & R&D teams to ensure alignment in achieving operational goals & implementing process improvements. Effectively communicate process changes, new methodologies, & best practices effectively to all levels of staff. Work with the Senior Leadership Team to align process improvement strategies with broader business objectives. Training & Development - support the training & dev of operations staff on new processes, equipment, & operational procedures. CapEx - Lead all other initiatives to exp&/unlock manuf. capability inc. the location & design of a new manufacturing facility. Demonstrate financial discipline & compliance to overall Capex policy. Skills & Qualifications / Experience you will bring: - 3-5 years in process Eng or Operations management within manufacturing ideally in the food industry. BSc/BA in a Business project management or engineering related discipline. Exp. with automation tech, digital manufacturing, data-driven process optimisation Strong operational, commercial awareness, sound judgment & decision-making capability. Expertise in process mapping, root cause analysis, & process reengineering. In-depth knowledge of statutory & regulatory requirements of Food Safety, Customer Codes of Practice, H&S, & Env. Compliance. Can implement Lean Manuf. principles & CI methodologies. Strong problem-solving ability for mech & process-related challenges, addressing root causes. Exceptional stakeholder mgt. skills, inc. exp. work with employees, customers, auditors, & vendors/contractors. Proven negotiation & influencing skills in complex operational environments Excellent communication skills (both verbal & written) sharing technical concepts easily . Collating, analysing, & presenting data to support strategic decision-making. Challenge status quo & drive meaningful change in a constructive & professional manner. Strong business acumen with a proactive & strategic mindset. Enthusiastic, energetic, & optimistic with a can-do attitude. Working 4 days on site and 1 from home. The Benefits include: Commensurate salary negotiable Laptop, phone, P-card; Daytime role (M to F) 08:30 - 17:30 and at least four days on site. Skills: project engineering NPI food production process improvement

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._

**Senior Business Process Consultant, Dublin -Hybrid**
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role:**
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum.
As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.
As a Senior Business Process Consultant, you will be responsible for, monitoring and reporting of operational performance metrics through data analytics. This is a challenging role that relies on your ability to effectively analyze performance and identify opportunities that will support leadership in delivering critical business results. You will also be responsible for analyzing impact of an event such as a new program going live or an outage.
Success in this role depends on the individuals' ability to pay attention to details, analytical capabilities, conduct root cause analysis, create / validate an action plan (short term and long term) and effectively report out at an operational and leadership level. In addition to carrying a desire to learn and having an impact on a great team, you'll also discover the career opportunities you'd expect from an industry leader.
**Primary Responsibilities of the Senior Business Process Consultant:**
Analyzing Business Processes:
- Evaluate current business processes to identify inefficiencies and areas for improvement
- Use data analytics to understand process performance and pinpoint bottlenecks
Data Collection and Analysis:
- Collect highly complex data from various sources and business departments to organize it for data analysis
- Use statistical tools to interpret data sets, identifying trends and patterns that can inform business decisions
Providing Insights and Recommendations:
- Present data-driven insights to stakeholders using data visualization techniques
- Propose solutions and strategies to address business challenges based on data analysis
Designing and Implementing Improvements:
- Develop and implement new processes or enhance existing ones to boost efficiency and productivity
- Create detailed project plans for process changes and oversee their execution
Change Management - Monitoring and Adjusting Processes:
- Ensure smooth transition and adoption of new processes within the organization
- Continuously monitor the effectiveness of new processes and make necessary adjustments
- Conduct cost-benefit analyses to support the implementation of new processes
Stakeholder Communication:
- Communicate with stakeholders to gather input and secure buy-in for process changes
- Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data in business reviews
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications of the Senior Business Process Consultant:**
- Proven previous experience as a Business Process Consultant or similar role within a large matrix environment.
- Experience in gathering and analyzing data, and effectively presenting data to senior stakeholders, with the ability to distill complex data into actionable insights.
- Significant operations metric analytics and reporting experience
- Proficiency with MS Project, Excel, Visio, PowerPoint, and SharePoint
- Excellent time management skills with ability to prioritize and balance multiple priorities and projects
- Excellent stakeholder management skills and a demonstrated ability to communicate ideas clearly and concisely to leadership
- Strong communication skill sets, with the ability to support and present information in a variety of different formats to all levels of stakeholders
- Previous experience working within a large multinational matrixed environment
**Skills Required:**
- Strong analytical and problem-solving skills
- Proficiency in data visualization tools
- Excellent communication and presentation skills
- Knowledge of business process improvement methodologies
- Organizational Skills
- Previous hands-on experience in SQL
**Preferred Qualifications of the Senior Business Process Consultant:**
- Healthcare experience
- Experience working across multiple geographies
- Experience and understanding of US healthcare system, billing of medical claims and associated data environments
- Report designing and development in Tableau
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._
#RPO #BBMEMEA

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Location: Dublin 2

Other locations: Primary Location Only

Date: Aug 1, 2025

Requisition ID:

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

General information

• Location: Dublin
• Available for Work Visa Sponsorship: Yes
• Business area: Technology Consulting (SAP)
• Contract type: Permanent

The team and the opportunity

Our SAP practice is experiencing an exciting period of growth. We are interested in hearing from experienced SAP professionals who would like to take their careers to the next level.

EY's global SAP practice now totals more than 26,000+ dedicated SAP professionals in over 150 countries and we are investing heavily in S/4HANA, Ariba, IBP, SuccessFactors, Concur, GTS, SCP, Analytics, and other new SAP solutions. We are helping our clients to tackle their most difficult challenges by implementing SAP solutions that enable business transformation and deliver real value for our clients. We operate local and remote teams across multiple locations, we design and build global solutions with variations to meet local requirements, and we deploy these in ways that maximize value for our clients.

You will become key member of our SAP team. Your role will be focused primarily on the delivery of SAP services to one or more of our multiple large clients implementing SAP S/4HANA. Your secondary focus will be on support and broader practice development. In this role, you will help develop high-performing individuals and teams, leading and supporting them to deliver exceptional client services.

Your key responsibilities

• Work with the SAP functional and business teams to scope and analyse the data migration requirements, including analysis of source system data structures and flows
• Within the Data Workstream, serve as the go-to subject matter expert for master and transaction data areas including SAP Materials Management, Inventory Management, Warehouse Management (including EWM), Business Partners and other data objects
• Design Migration strategy and implement the data migration framework as per data migration architecture using SAP Data Services (Enterprise edition) and SAP Migration Cockpit
• Design and Document the Extract, Transform and Load (ETL) routines maximizing the use of technology to achieve a high degree of automation in a performant way
• Build, test, execute and manage the data migration routines and data cleansing and enrichment models
• Design and Execute preload and post load data validation of migration results, handle error logs and advise on data cleansing requirements
• Support the functional teams with the data reconciliation and reporting process
• Perform migration mock cycles and rehearsals, plan and execute migration cutover tasks and lead post go-live support and defect handling
• Create technical specification documents by utilising SAP functional knowledge, data migration experience and computer programming knowledge
• Provide advisory services to the business to understand their data management issues and advise on appropriate data management strategies
• Provide guidance to other systems analysts and client personnel assigned to the projects

Skills and attributes for success

• Strong technical skills ranging from in depth knowledge of SAP modules, understanding of data governance frameworks, proficiency in data modelling and ETL processes
• Project management skills including planning, execution, and monitoring of data management projects
• Excellent verbal and written communication skills to convey complex data concepts to non-technical stakeholders
• Ability to identify areas of risk, carry out an effective review and know when to refer upwards
• Experience in leading and mentoring teams, fostering a collaborative environment
• Ability to build strong client relationships and professional networks
• Outgoing with good relationship skills and the ability to deliver quality output

To qualify for the role, you must have

• A third level qualification in Computer Science, Mathematics or a related discipline, or relevant experience related to the position
• 7+ years' experience in SAP Data Management projects, with extensive hands-on experience in SAP data cleansing and migration tools in an internal or external client facing environment
• A minimum of 2 years' experience in a consulting role
• Strong experience in SAP Data Services, Information steward, HANA SQL, IDOCS, BAPI, LSMW and SAP Migration cockpit
• Experience with, or demonstrable understanding of, S/4HANA best practice processes, key benefits, and implementation scenarios
• Experience in developing migration strategies, data dictionaries, mapping specifications and data transformation guidelines
• Expertise in migration of SAP Business Partners including CVI (Customer to Vendor Integration)

Ideally, you will also have

• Experience in SAP MDG, SAP QM and SAP GTS
• Experience in Power BI
• Proven ability to build and leverage relationships with senior-level clients

What We Look For

We are looking for candidates who are:

• Innovative andagile , with a purpose-driven mindset
• Inclusive and able to work effectively in diverse teams
• Passionate about technology and eager to learn and grow
• Client-focused , with a strong commitment to delivering exceptional service

What working at EY offers

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Discounted Health Insurance
• Web Doctor - Free unlimited online GP consultations for you and your family
• The purchase of additional annual leave
• Free Gym Membership
• Travel Pass
• Maternity & Paternity leave
• Bike to work Scheme
• Recognition Awards
• Cash incentives for referrals
• TECH MBA paid by EY
• Wellness rooms Available in some offices

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you'll discover opportunities to help customise your career journey, so that it's as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

About EY

As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices areequitableand everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs.
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Role Profile Job Title: Risk, Business Process & Compliance Officer Business Unit: State Claims Agency Reports to: Manager or Senior Manager on the Risk, Business Process & Compliance Team Contract: 12-Month Fixed Term Contract Summary of the Business Summary of the Business The National Treasury Management Agency (NTMA) provides asset and liability management services to the Irish Government. It has evolved from a single function agency managing the National Debt to a manager of a complex portfolio of public assets and liabilities. Businesses managed by the NTMA include borrowing for the Exchequer and the management of the National Debt, the State Claims Agency, the New Economy and Recovery Authority ("NewERA"), the Ireland Strategic Investment Fund, National Development Finance Agency and the NTMA Future Ireland Funds business unit with responsibility for the management of the Future Ireland Fund and Infrastructure, Climate and Nature Fund . The NTMA also assigns staff to the National Asset Management Agency, the Strategic Banking Corporation of Ireland (SBCI) and Home Building Finance Ireland (HBFI). Working at the NTMA offers excellent benefits including: Flexible work options including hybrid working and variable work hours An extensive wellbeing programme Excellent learning and development opportunities that allow for full career development within the organisation A diverse range of initiatives: LGBT+, Gender Matters, Disability Awareness, Sports & Social, Volunteering and lots more Reimbursement of annual professional membership fees Career average Defined Benefit Pension Scheme The NTMA is designated as the State Claims Agency (SCA) when performing the claims management and risk management functions delegated to it under the National Treasury Management Agency (Amendment) Act 2000. The SCA's principal objectives are: The SCA is obliged by statute to manage delegated claims and counterclaims in such manner as to ensure that the liabilities of the State authorities are contained at the lowest achievable level. In performing this function the SCA seeks to act fairly and ethically in its dealings with people who have suffered injuries and who take legal actions against the State or State bodies, and the families of these people; and To implement targeted personal injury and property damage risk work programmes to mitigate litigation risk in State authorities and healthcare enterprises, in order to reduce the costs of future litigation against the State. The SCA is obliged by statute to manage claims for legal costs, and recovery of legal costs however such costs are incurred. The SCA's remit covers personal injury and third-party property damage risks and claims relating to certain State authorities including the State itself, Government ministers, the Attorney General, the Health Service Executive, the voluntary healthcare sector, An Garda Sochna, the Irish Prison Service, the Defence Forces and community and comprehensive schools. It also manages third-party costs arising from certain Tribunals of Inquiry. Role Summary The SCA Risk, Business Process & Compliance Officer is responsible, in conjunction with the widerSCA Risk, Business Process & Compliance team,for maintaining the SCA Risk Register and supporting SCA Senior Management in the management and mitigation of corporate, process, operational and project risk. A key part of which is providing review and challenge to existing and new processes and systems across the SCA, designing appropriate controls to support business units in mitigating risk and ensuring the effectiveness of controls through regular risk oversights and evaluation. Principal Accountabilities The principal accountabilities associated with the role will include: Update and maintenance of the SCA Risk Register and operational event reports and ancillary risk documents to support various attestation requirements Supporting the SCA in management and mitigation of corporate, process, operational and/ or project risk, while assisting with emerging and existing risk analysis Assisting with compilation of regular reporting to the SCA Senior Management Team Undertaking reviews and/or walkthroughs of existing and new processes, evaluating the adequacy of controls and highlighting opportunities for improvements where appropriate. Undertaking peer review of claim files Documenting business processes Assisting with the co-ordination of internal and external audits across the SCA Tracking of audit findings and recommendations and supporting business in their successful implementation Assisting with the review, development, and implementation of SCA and/or NTMA Policies and procedures Monitoring and tracking key SCA Risk and Control Indicators. Assisting with the review and updates to the SCA Business Continuity Plan, where appropriate Assisting with the management and maintenance of the SCA Quality Management System ISO 9001 accreditation and SCA QMS Governance documentation. Assisting on SCA Projects from a Risk, Compliance & Business Process perspective. Skills Good understanding of controls Excellent written and verbal communication skills Strong attention to detail Strong analytical skills Excellent project management skills Ability to work well as part of a team and on an individual basis Ability to work well under pressure and within tight deadlines Proficiency in the use of Microsoft Office products. Knowledge Third level degree An Accountancy, Risk or Compliance qualification or working towards same Knowledge of ISO 9001:2015 Foundation Stage would be beneficial At least 4 years risk or audit experience in the financial services sector or related business experience. Pension Abatement If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during the appointee's re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012. Please note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office/Body will support an application for an abatement waiver in respect of appointments to this position. Applicants will be required to complete a pre-employment declaration to confirm whether they have previously availed of a Public sector pension scheme. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
In this role you will be the AI Business Process Sales and Service Solution Engineer (SE) for the SME-C segment for your assigned workload and a member of the sales team that consists of Digital AI Business Process Specialists, partners and engineering.
As an AI Business Process Sales and Service Solution Engineer (SE), you will lead AI transformation engagements with a focus on Sales and Service domain expertise. Your role involves owning the technical win strategy and supporting AI Business Process Sales Specialists (SSP) by forming strong relationships with C-Suite executives, Business Decision Makers (BDMs), and Technical Decision Makers (TDMs) such as CIOs, CTOs, and IT Leaders. You will help them achieve their goals for product proficiency, roadmap, and competitive discussions to secure technical decisions.
In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer's solution design endorsement.
You will develop relationships with the decision makers and with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge, and best practices with your peers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.
+ Own the technical win strategy for each opportunity. Engage with Business Decision Makers (BDMs) and Technical Decision Makers (TDMs) to translate their priorities and goals to solution vision by addressing business challenges, prioritized with business value and by leveraging deep Dynamics 365Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights, and LOB AI Agents) and Copilot Studio expertise to secure technical decision.
+ Orchestrate customer envisioning workshops, whiteboard design sessions, and compelling technical demos across Dynamics 365 Sales & Service applications (Sales, Customer Service, Contact Center, Field Service, Customer Insights), Copilot Studio, AI Agents.
+ Lead proof-of-Concept engagements for high-priority scenarios, documenting POC outcomes and mapping customer solution requirements. Translate these findings into detailed technical plans - including migration pathways to D365, recommended migration tools - with clear milestones and risk mitigation strategies, captured in a Technical Close Plan for seamless hand-off to SI partners.
+ Showcase Microsoft's unique value in AI-powered business process D365 solutions to win technical decisions against major competitors (e.g. Salesforce, Oracle, IFS, ServiceNow, Amazon Connect). Anticipate and address technical blockers - such as AI-related compliance, privacy, or security concerns - early in the sales process, developing mitigation plans that instill confidence in D365 solutions. Drive proof-based differentiation (architecture design sessions, pilot deployments) to highlight how Dynamics 365 meets customer needs better than the competition, ultimately improving win rates and displacing incumbent solutions.
+ Leverage the Microsoft partner ecosystem to enhance and scale solution delivery from early stages to assist with complex demos, POCs, and solution builds, ensuring their industry or domain expertise complements the sales strategy. Orchestrate co-selling and co-innovation with partners (including FastTrack, and ISV providers).
+ Work closely with the Customer Success Unit (CSU)/Partners to ensure customers realize value from their Dynamics 365 investments. Secure a clear deployment plan for every deal, including agreed success metrics and adoption milestones. Drive early adoption of high-value, consumption-based features like Copilot Studio and Dynamics 365 AI Agents by capturing usage intent during pre-sales and incorporating it into the Technical Close Plan. 
+ Commit to ongoing professional development to maintain expert-level product knowledge and strategic sales skills. Complete 100% of required training and certifications by the designated deadlines, demonstrating a willingness to grow and adapt with Microsoft's innovations. Achieve at least Level 200 proficiency in consultative selling approaches and Level 400 mastery of Dynamics 365 solutions for key workloads (Sales, Service, Field Service, etc.), enabling you to fluently bridge executive business discussions and deep technical dialogues.
+ Proactively share your insights from wins/losses with broader SE community to scale best practices and learnings.
+ Acts as a technical thought leader by sharing best practices (e.g., architecture deep dives) and regularly delivering content at readiness events (e.g., Field Advisory Board, Community Calls). Provides insight into how to identify and win opportunities to increase D365 solutions understanding and capabilities. 
+ Address solution architecture considerations and competitive objection handling.
+ Assist in formalizing the customer proposal.
**Qualifications**
Required/minimum qualifications
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Dutch language is a must
Additional or preferred qualifications
+ Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND technical pre-sales or technical consulting experience OR equivalent experience.
+ Previous experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365; Power BI; Azure Administrator, Architecture, and Development exams; Cloud Platform Technologies; Information Security; Architecture).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C DACH can be the next step in your career. Together, we are shaping the future of business.
Join Microsoft as an **AI Business Process Digital Solution Area Specialist.** In this individual-contributor, quota-carrying role you will own the entire engagement cycle, pinpointing opportunities, crafting value propositions, and driving AI-powered business-process transformations. Partnering closely with Account Executives, Digital Solution Engineers, and marketing teams, you will design win strategies, deliver compelling demos and pilots, and land customer success plans that accelerate adoption of Dynamics 365, Power Platform, and Copilot solutions.
Leveraging deep domain expertise and consultative selling skills, you will translate complex scenarios into clear business outcomes, remove blockers, and consistently meet or exceed revenue targets. You will also share best practices, expand your technical depth, and act as a trusted advisor who connects Microsoft innovation to measurable customer impact, advancing your own career growth in solution sales and cloud technologies.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities, including decision maker identification and solution play selection.
+ Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.
+ Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools
+ Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.
+ Orchestrate business value + technical solution demos to align with the customers' desired business outcomes and solution requirements.
+ Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes.
+ Actively and regularly engage in sales community calls/channels and share learnings and best practices.
**Qualifications**
**Required Qualifications**
+ Demonstrated technology-related sales or account management experience
+ OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND technology-related sales or account management experience
+ OR equivalent experience
+ Full proficiency in French and English (both written and verbal)
+ German (Level C1 or higher) would be an advantage
**For Austria Only:** The salary for this role is starting from EURO 79,700 per annum depending on experience
#SMECCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .